From 2cd2a6d917e55f7ab30b01ec49975cea5cef73b9 Mon Sep 17 00:00:00 2001
From: Alex Holliday <ajhollid@gmail.com>
Date: Mon, 16 Feb 2026 21:58:58 +0000
Subject: [PATCH] pagerduty

---
 .../notificationProviders/pagerduty.ts        | 100 ++++++++++++++++++
 .../infrastructure/notificationsService.ts    |   9 ++
 2 files changed, 109 insertions(+)

diff --git a/server/src/service/infrastructure/notificationProviders/pagerduty.ts b/server/src/service/infrastructure/notificationProviders/pagerduty.ts
index 291cd7de5..2a51eb341 100644
--- a/server/src/service/infrastructure/notificationProviders/pagerduty.ts
+++ b/server/src/service/infrastructure/notificationProviders/pagerduty.ts
@@ -3,6 +3,7 @@ import got from "got";
 import type { Monitor, Notification, MonitorStatusResponse } from "@/types/index.js";
 import type { MonitorActionDecision } from "@/service/infrastructure/SuperSimpleQueue/SuperSimpleQueueHelper.js";
 import { INotificationProvider } from "@/service/index.js";
+import type { NotificationMessage } from "@/types/notificationMessage.js";
 import {
 	buildHardwareAlerts,
 	buildHardwareNotificationMessage,
@@ -105,4 +106,103 @@ export class PagerDutyProvider implements INotificationProvider {
 			return false;
 		}
 	}
+
+	/**
+	 * New unified message format implementation
+	 */
+	async sendMessage(notification: Notification, message: NotificationMessage): Promise<boolean> {
+		if (!notification.address) {
+			this.logger.warn({
+				message: "PagerDuty notification missing routing key",
+				service: SERVICE_NAME,
+				method: "sendMessage",
+			});
+			return false;
+		}
+
+		try {
+			const payload = this.buildPagerDutyPayload(notification, message);
+			await got.post("https://events.pagerduty.com/v2/enqueue", {
+				json: payload,
+			});
+			this.logger.info({
+				message: "[NEW] PagerDuty notification sent via sendMessage",
+				service: SERVICE_NAME,
+				method: "sendMessage",
+			});
+			return true;
+		} catch (error) {
+			const err = error as Error;
+			this.logger.warn({
+				message: "PagerDuty notification failed",
+				service: SERVICE_NAME,
+				method: "sendMessage",
+				stack: err?.stack,
+			});
+			return false;
+		}
+	}
+
+	private buildPagerDutyPayload(notification: Notification, message: NotificationMessage): any {
+		// Map our notification type to PagerDuty event_action
+		const eventAction = message.type === "monitor_up" || message.type === "threshold_resolved" ? "resolve" : "trigger";
+
+		// Map severity to PagerDuty severity levels
+		const severityMap: Record<string, string> = {
+			critical: "critical",
+			warning: "warning",
+			info: "info",
+			success: "info",
+		};
+
+		const severity = severityMap[message.severity] || "error";
+
+		// Build deduplication key based on monitor ID for event grouping
+		const dedupKey = `checkmate-${message.monitor.id}`;
+
+		// Build summary
+		let summary = `${message.content.title} - ${message.content.summary}`;
+
+		// Add threshold details to summary if present
+		if (message.content.thresholds && message.content.thresholds.length > 0) {
+			const thresholdInfo = message.content.thresholds
+				.map((t) => `${t.metric.toUpperCase()}: ${t.formattedValue}/${t.threshold}${t.unit}`)
+				.join(", ");
+			summary += ` [${thresholdInfo}]`;
+		}
+
+		// Build custom details
+		const customDetails: any = {
+			monitor_name: message.monitor.name,
+			monitor_url: message.monitor.url,
+			monitor_type: message.monitor.type,
+			monitor_status: message.monitor.status,
+			notification_type: message.type,
+		};
+
+		if (message.content.thresholds && message.content.thresholds.length > 0) {
+			customDetails.threshold_breaches = message.content.thresholds.map((t) => ({
+				metric: t.metric,
+				current: t.formattedValue,
+				threshold: `${t.threshold}${t.unit}`,
+			}));
+		}
+
+		if (message.content.details && message.content.details.length > 0) {
+			customDetails.details = message.content.details;
+		}
+
+		return {
+			routing_key: notification.address,
+			dedup_key: dedupKey,
+			event_action: eventAction,
+			payload: {
+				summary,
+				severity,
+				source: message.monitor.url,
+				timestamp: message.content.timestamp.toISOString(),
+				custom_details: customDetails,
+			},
+		};
+	}
 }
diff --git a/server/src/service/infrastructure/notificationsService.ts b/server/src/service/infrastructure/notificationsService.ts
index 0c6918510..eec41a0a5 100644
--- a/server/src/service/infrastructure/notificationsService.ts
+++ b/server/src/service/infrastructure/notificationsService.ts
@@ -99,6 +99,15 @@ export class NotificationsService implements INotificationsService {
 			return await this.matrixProvider.sendMessage(notification, notificationMessage);
 		}
 
+		if (notification.type === "pager_duty" && this.pagerDutyProvider.sendMessage && notificationMessage) {
+			this.logger.info({
+				message: "[NEW] Using sendMessage for pagerduty",
+				service: SERVICE_NAME,
+				method: "send",
+			});
+			return await this.pagerDutyProvider.sendMessage(notification, notificationMessage);
+		}
+
 		// Fallback to existing sendAlert for all providers
 		switch (notification.type) {
 			case "email":