Files
SupportBot-Dashboard/Configs/transcript-template.yml
T
2026-05-16 17:35:39 +01:00

34 lines
837 B
YAML

Theme:
Background: '#0e0e0e'
Panel: '#1d1d1d'
PanelSecondary: '#222222'
PanelTertiary: '#1d2938'
Border: '#2e2e2e'
Text: '#e6edf3'
Muted: '#606060'
Accent: '#396ff8'
AccentSoft: rgba(34, 197, 94, 0.12)
AccentBorder: rgba(34, 197, 94, 0.25)
AccentText: '#8df0ad'
Link: '#396ff8'
AttachmentLink: '#396ff8'
CodeBackground: '#0e0e0e'
Typography:
FontFamily: Poppins
Header:
Title: Ticket Transcript
Subtitle: Exported conversation log for support ticket **{{ticketName}}**
Badge: Closed Transcript
ShowMetaCards: true
Meta:
ChannelLabel: Ticket Name
TicketIdLabel: Ticket ID
MessageCountLabel: Message Count
CloseReasonLabel: Close Reason
DefaultCloseReason: No Reason Provided.
Messages:
SectionTitle: Messages
EmptyState: No messages were found in this ticket.
Advanced:
CustomCss: ''