Files
SupportBot-Dashboard/commands/close.js
T
ItzEmerald 58deff0869 Updated close.js
Added ticket transcripts
2019-11-17 21:27:13 +00:00

126 lines
5.3 KiB
JavaScript

// SupportBot
// Command: Close Ticket
const Discord = require( "discord.js" );
const bot = new Discord.Client()
bot.settings = require( "../settings.json" );
/**
* @param {Discord.Message} message
*/
exports.run = ( bot, message, args ) => {
message.delete();
if ( !message.channel.name.startsWith( `ticket-` ) ) {
const embed = new Discord.RichEmbed()
.setDescription( `:x: Cannot use this command becase you are outside a ticket channel.` )
.setColor( bot.settings.colour );
message.channel.send( embed );
return;
}
const closeRequestEmbed = new Discord.RichEmbed()
.setDescription( `Looks like you have come to the end of your support ticket\nPlease confirm that you want to close your ticket by saying ||**confirm**||` )
.setFooter( "Your request will be avoided in 20 seconds" )
.setColor( bot.settings.colour )
message.channel.send( closeRequestEmbed ).then( m => {
message.channel.awaitMessages( response => response.content.toLowerCase() === `confirm`, {
max: 1,
time: 20 * 1000,
errors: [ 'time' ],
} ).then( collected => {
let logChannel = message.guild.channels.find( channel => channel.name === bot.settings.Transcript_Logs );
let user = message.author;
let reason = args.join( " " ) || "No reason provided.";
let name = message.channel.name;
let ticketChannel = message.channel;
message.channel.send( bot.settings.Ticket_Closing )
.then( () => {
const logEmbed = new Discord.RichEmbed()
.setTitle( bot.settings.Transcript_Title )
.setColor( bot.settings.colour )
.setFooter( bot.settings.footer )
.addField( "Ticket Author", user )
.addField( "Closed By", message.author.tag )
.addField( "Reason", reason );
message.channel.fetchMessages( { limit: 100 } )
.then( msgs => {
let txt = '';
msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
txt += `${message.guild.name}\n`;
txt += `#${ticketChannel.name}\n`;
txt += `${msgs.size} messages\n\n\n`;
msgs.forEach( msg => {
if ( msg.content ) {
txt += `----- ${msg.author.tag} at ${msg.createdAt}\n`;
txt += `${msg.content}\n`;
txt += `-----\n\n`;
}
} );
message.author.send( `A transcript has been generated for the ticket you closed.` );
message.author.send( new Discord.Attachment( Buffer.from( txt ), `${name}.txt` ) );
logChannel.send( logEmbed );
logChannel.send( new Discord.Attachment( Buffer.from( txt ), `${name}.txt` ) );
message.channel.delete();
// message.channel.fetchMessages( { limit: 100, before: msgs.last().id } )
// .then( msg => {
// const merged = msgs.concat( msg );
// const output = merged.reduce( ( out, msg ) => {
// out += `[${message.createdAt}] ${message.author.tag}: ${message.cleanContent ? message.cleanContent.replace( /\n/g, '\r\n' ) : ''}\r\n`;
// return out;
// }, '' );
// log.send( { files: [ { attachment: Buffer.from( output, 'utf8' ), name: `${name}.txt` } ] } ).then( c.delete() ).catch( console.error ); // sends the file to logs
// return log.send( embed1 ).catch( console.error );
// } )
} );
} )
} ).catch( () => {
m.edit( 'The request to close the ticket has timed out.' ).then( m2 => m2.delete( 3000 ) );
} );
} );
console.log( `\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Close_Command}` )
const CMDLog = new Discord.RichEmbed()
.setTitle( bot.settings.Commands_Log_Title )
.addField( `User`, `<@${message.author.id}>` )
.addField( `Command`, bot.settings.Close_Command, true )
.addField( `Channel`, message.channel, true )
.addField( `Executed At`, message.createdAt, true )
.setColor( bot.settings.colour )
.setFooter( bot.settings.footer )
let CommandLog = message.guild.channels.find( LogsChannel => LogsChannel.name === `${bot.settings.Command_Log_Channel}` );
if ( !CommandLog ) return message.channel.send( `:x: Error! Could not find the logs channel. **${bot.settings.Command_Log_Channel}**\nThis can be changed via ``settings.json``` );
CommandLog.send( CMDLog );
}
exports.help = {
name: bot.settings.Close_Command,
}