26.0-build-2
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@@ -2,165 +2,534 @@ const fs = require("fs");
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const Discord = require("discord.js");
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const yaml = require("js-yaml");
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const axios = require("axios");
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const { OpenAI } = require('openai');
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// Load configuration files with validation
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function loadConfig(path) {
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try {
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return yaml.load(fs.readFileSync(path, "utf8"));
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} catch (error) {
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console.error(`Error loading config file at ${path}:`, error);
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throw error;
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}
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}
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const supportbotai = yaml.load(
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fs.readFileSync("./Configs/supportbot-ai.yml", "utf8"),
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);
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const supportbot = yaml.load(
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fs.readFileSync("./Configs/supportbot.yml", "utf8"),
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);
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const supportbotai = yaml.load(fs.readFileSync("./Configs/supportbot-ai.yml"));
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const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
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const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
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const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
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// Validate configuration values
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function validateConfig(config, keys) {
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keys.forEach(key => {
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if (!config[key]) {
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throw new Error(`Missing configuration key: ${key}`);
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}
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});
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}
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const CHANNELS = [supportbotai.Channels.AIChannel];
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// Initialize Discord client
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const client = new Discord.Client({
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intents: ['Guilds', 'GuildMembers', 'GuildMessages']
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});
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// Load custom Event structure
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const Event = require("../Structures/Event.js");
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const AIDatabase = require("../Structures/AIDatabase.js");
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const db = require("../Structures/Database.js");
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// Initialize OpenAI client
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const openai = new OpenAI({
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apiKey: supportbotai.General.OpenAI_Key,
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});
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const openai = require("./Models/openai.js");
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const groq = require("./Models/groq.js");
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const PASTEBIN_API_KEY = supportbotai.General.PastebinAPI_Key;
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const PASTEBIN_API_URL = supportbotai.General.PastebinAPI_URL;
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// Function to create a paste on Pastebin
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const CHANNELS = [supportbotai.Channels.AIChannel].filter(Boolean);
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async function createPaste(content) {
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try {
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const response = await axios.post(PASTEBIN_API_URL, new URLSearchParams({
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api_dev_key: PASTEBIN_API_KEY,
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api_option: 'paste',
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api_paste_code: content,
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api_paste_private: 1, // 0 = public, 1 = unlisted, 2 = private
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api_paste_expire_date: '1D', // Expire in 1 day
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api_paste_format: 'text'
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}));
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return response.data;
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} catch (error) {
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console.error('Pastebin Error:', error);
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throw error;
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}
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try {
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if (!PASTEBIN_API_KEY || !PASTEBIN_API_URL) return null;
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const response = await axios.post(
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PASTEBIN_API_URL,
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new URLSearchParams({
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api_dev_key: PASTEBIN_API_KEY,
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api_option: "paste",
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api_paste_code: content,
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api_paste_private: 1,
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api_paste_expire_date: "1D",
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api_paste_format: "text",
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}),
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);
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return response.data;
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} catch (error) {
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console.error("Pastebin Error:", error);
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return null;
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}
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}
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function getProvider() {
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const provider = String(
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supportbotai.General.Provider || "openai",
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).toLowerCase();
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switch (provider) {
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case "openai":
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return openai;
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case "groq":
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return groq;
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default:
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throw new Error(`Unsupported AI provider: ${provider}`);
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}
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}
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function formatTicketQuestionAnswers(questionAnswers) {
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if (!Array.isArray(questionAnswers) || questionAnswers.length === 0) {
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return "No ticket question answers were saved.";
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}
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return questionAnswers
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.map((item, index) => {
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const question = item?.question || `Question ${index + 1}`;
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const answer = item?.answer || "No answer provided";
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return `${index + 1}. ${question}\nAnswer: ${answer}`;
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})
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.join("\n\n");
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}
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function buildTicketContext(ticket, message) {
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if (!ticket) return "";
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return `
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Ticket Information:
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Ticket ID: ${ticket.ticket_id || ticket.id || "Unknown"}
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Subject: ${ticket.subject || ticket.reason || "No subject provided"}
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Department: ${ticket.department || "Not set"}
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Priority: ${ticket.priority || "Not set"}
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Created By: ${ticket.user_id || ticket.user || "Unknown"}
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Current User: ${message?.author?.tag || "Unknown"} (${message?.author?.id || "Unknown"})
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Ticket Question Answers:
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${formatTicketQuestionAnswers(ticket.questionAnswers)}
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Use this information when helping the user with their ticket.
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Do not invent missing ticket details.
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`;
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}
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function buildSystemPrompt(message) {
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const sections = [];
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if (Array.isArray(supportbotai.CustomInstructions)) {
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sections.push(...supportbotai.CustomInstructions);
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}
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sections.push(
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`The current guild is: ${message.guild?.name || "Unknown Guild"}`,
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);
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sections.push(
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`The current channel is: #${message.channel?.name || "unknown-channel"}`,
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);
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return sections.join("\n- ").replace(/^/, "- ");
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}
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function buildConversationFromMemory(channelId, currentMessage) {
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const memoryConfig = supportbotai.Memory || {};
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const memoryEnabled = memoryConfig.Enabled !== false;
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const maxRecentMessages = memoryConfig.MaxRecentMessages || 15;
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const conversation = [
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{
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role: "system",
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content: buildSystemPrompt(currentMessage),
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},
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];
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if (!memoryEnabled) return conversation;
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const recentMessages = AIDatabase.getRecentMessages(
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channelId,
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maxRecentMessages,
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);
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const latestSummary =
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memoryConfig.StoreSummaries !== false
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? AIDatabase.getLatestSummary(channelId)
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: null;
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const facts =
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memoryConfig.StoreFacts !== false ? AIDatabase.getFacts(channelId) : [];
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const userFacts =
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memoryConfig.StoreFacts !== false &&
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typeof AIDatabase.getUserFacts === "function"
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? AIDatabase.getUserFacts(
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currentMessage.guild?.id,
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currentMessage.author?.id,
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)
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: [];
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if (latestSummary?.summary) {
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conversation.push({
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role: "system",
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content: `Conversation summary:\n${latestSummary.summary}`,
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});
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}
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if (facts.length > 0) {
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const factText = facts
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.map(
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(fact) => `- [${fact.fact_type}] ${fact.fact_key}: ${fact.fact_value}`,
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)
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.join("\n");
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conversation.push({
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role: "system",
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content: `Known facts in this chat:\n${factText}`,
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});
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}
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if (userFacts.length > 0) {
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const userFactText = userFacts
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.map(
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(fact) => `- [${fact.fact_type}] ${fact.fact_key}: ${fact.fact_value}`,
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)
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.join("\n");
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conversation.push({
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role: "system",
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content: `Known facts about this user across chats:\n${userFactText}`,
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});
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}
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for (const msg of recentMessages) {
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conversation.push({
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role: msg.role === "assistant" ? "assistant" : "user",
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content: msg.content,
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});
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}
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return conversation;
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}
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function getTicketContextForMessage(message) {
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if (!message?.channel) return null;
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if (typeof db.getTicketByAIChannel === "function") {
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const aiTicket = db.getTicketByAIChannel(message.channel.id);
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if (aiTicket) return aiTicket;
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}
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if (typeof db.getTicket === "function") {
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const directTicket = db.getTicket(message.channel.id);
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if (directTicket) return directTicket;
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}
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if (message.channel.isThread() && typeof db.getTicket === "function") {
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const parentTicket = db.getTicket(message.channel.parentId);
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if (parentTicket) return parentTicket;
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}
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return null;
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}
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function getAIMessageType() {
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return String(supportbotai.Style?.MessageType || "embed").toLowerCase();
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}
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function shouldSuggestTicket(message, ticket) {
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if (supportbotai.Features?.SuggestTickets !== true) return false;
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if (ticket) return false;
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if (message.channel.isThread()) return false;
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return CHANNELS.includes(message.channel.id);
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}
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function getSuggestTicketText() {
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return (
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supportbotai.Messages?.SuggestTicketText ||
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"-# Need more help? React with 🎫 to open a ticket."
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);
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}
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async function sendAIResponse({
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client,
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message,
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replyContent,
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suggestTicket = false,
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}) {
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const messageType = getAIMessageType();
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const ticketHint = suggestTicket ? `\n\n${getSuggestTicketText()}` : "";
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if (messageType === "text") {
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return message.reply({
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content: `${replyContent}${ticketHint}`,
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});
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}
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if (messageType === "components_v2") {
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const {
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ContainerBuilder,
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TextDisplayBuilder,
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SeparatorBuilder,
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MessageFlags,
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} = Discord;
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const container = new ContainerBuilder();
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if (supportbot.Embed?.Colours?.General) {
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container.setAccentColor(
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parseInt(String(supportbot.Embed.Colours.General).replace("#", ""), 16),
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);
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}
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const title = new TextDisplayBuilder().setContent(
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`**${supportbotai.General?.Name || "SupportBot AI"}**`,
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);
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const body = new TextDisplayBuilder().setContent(replyContent);
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container.addTextDisplayComponents(title);
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container.addSeparatorComponents(new SeparatorBuilder().setDivider(true));
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container.addTextDisplayComponents(body);
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if (suggestTicket) {
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container.addSeparatorComponents(new SeparatorBuilder().setDivider(true));
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container.addTextDisplayComponents(
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new TextDisplayBuilder().setContent(getSuggestTicketText()),
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);
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}
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return message.reply({
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flags: MessageFlags.IsComponentsV2,
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components: [container],
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});
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}
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const embed = new Discord.EmbedBuilder()
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.setAuthor({
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name: supportbotai.General.Name,
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iconURL: client.user.displayAvatarURL(),
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})
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.setDescription(`${replyContent}${ticketHint}`)
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.setColor(supportbotai.Embed.Color)
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.setFooter({
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text: supportbotai.Embed.Footer,
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iconURL: message.author.displayAvatarURL(),
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})
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.setTimestamp();
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return message.reply({ embeds: [embed] });
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}
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function rememberUserFacts(message) {
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if (!message?.guild || !message?.author || !message?.content) return;
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const content = message.content.trim();
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const nameMatch = content.match(/^my name is\s+(.+)$/i);
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if (nameMatch && typeof AIDatabase.saveUserFact === "function") {
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AIDatabase.saveUserFact({
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guildId: message.guild.id,
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userId: message.author.id,
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factType: "profile",
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factKey: "name",
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factValue: nameMatch[1].trim(),
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});
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}
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const nicknameMatch = content.match(/^i(?:'| a)?m\s+(.+)$/i);
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if (
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nicknameMatch &&
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nicknameMatch[1] &&
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nicknameMatch[1].length <= 32 &&
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typeof AIDatabase.saveUserFact === "function"
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) {
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AIDatabase.saveUserFact({
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guildId: message.guild.id,
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userId: message.author.id,
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factType: "profile",
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factKey: "display_name",
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factValue: nicknameMatch[1].trim(),
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});
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}
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const usesMatch = content.match(/^i use\s+(.+)$/i);
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if (usesMatch && typeof AIDatabase.saveUserFact === "function") {
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AIDatabase.saveUserFact({
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guildId: message.guild.id,
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userId: message.author.id,
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factType: "preference",
|
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factKey: "uses",
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factValue: usesMatch[1].trim(),
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});
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}
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}
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// Event handler for message creation
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module.exports = new Event("messageCreate", async (client, message) => {
|
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if (message.author.bot || !message.guild) return;
|
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if (!CHANNELS.includes(message.channelId) && !message.mentions.users.has(client.user.id)) return;
|
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if (message.author.bot || !message.guild) return;
|
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|
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if (supportbotai.Enabled) {
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let shouldRespond =
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CHANNELS.includes(message.channelId) ||
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message.mentions.users.has(client.user.id);
|
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|
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const sendTypingInterval = setInterval(() => {
|
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message.channel.sendTyping();
|
||||
}, 5000);
|
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if (!shouldRespond && message.channel.isThread()) {
|
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let ticket = null;
|
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|
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let conversation = [{
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if (typeof db.getTicketByAIChannel === "function") {
|
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ticket = db.getTicketByAIChannel(message.channel.id);
|
||||
}
|
||||
|
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if (!ticket && typeof db.getTicket === "function") {
|
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ticket = db.getTicket(message.channel.id);
|
||||
}
|
||||
|
||||
if (
|
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!ticket &&
|
||||
message.channel.parentId &&
|
||||
typeof db.getTicket === "function"
|
||||
) {
|
||||
ticket = db.getTicket(message.channel.parentId);
|
||||
}
|
||||
|
||||
if (
|
||||
ticket &&
|
||||
ticket.aiModeEnabled &&
|
||||
ticket.aiChannelId === message.channel.id
|
||||
) {
|
||||
shouldRespond = true;
|
||||
}
|
||||
}
|
||||
|
||||
if (!shouldRespond) return;
|
||||
|
||||
if (!supportbotai.Enabled) {
|
||||
const embed = new Discord.EmbedBuilder()
|
||||
.setAuthor({
|
||||
name: supportbotai.General.Name,
|
||||
iconURL: client.user.displayAvatarURL(),
|
||||
})
|
||||
.setDescription(
|
||||
supportbotai.Messages?.AIDisabled || "AI is currently disabled.",
|
||||
)
|
||||
.setColor(supportbot.Embed.Colours.Error)
|
||||
.setFooter({
|
||||
text: supportbotai.Embed.Footer,
|
||||
iconURL: message.author.displayAvatarURL(),
|
||||
});
|
||||
|
||||
return message.reply({ embeds: [embed] });
|
||||
}
|
||||
|
||||
const typingInterval = setInterval(() => {
|
||||
message.channel.sendTyping().catch(() => {});
|
||||
}, 5000);
|
||||
|
||||
try {
|
||||
const memoryConfig = supportbotai.Memory || {};
|
||||
const memoryEnabled = memoryConfig.Enabled !== false;
|
||||
|
||||
if (memoryEnabled) {
|
||||
AIDatabase.addMessage({
|
||||
guildId: message.guild.id,
|
||||
channelId: message.channel.id,
|
||||
userId: message.author.id,
|
||||
role: "user",
|
||||
content: message.content,
|
||||
});
|
||||
|
||||
rememberUserFacts(message);
|
||||
}
|
||||
|
||||
const ticket = getTicketContextForMessage(message);
|
||||
|
||||
const conversation = buildConversationFromMemory(
|
||||
message.channel.id,
|
||||
message,
|
||||
);
|
||||
|
||||
if (ticket) {
|
||||
conversation.push({
|
||||
role: "system",
|
||||
content: "SupportBot is your friendly neighbourhood support bot."
|
||||
}];
|
||||
content: buildTicketContext(ticket, message),
|
||||
});
|
||||
}
|
||||
|
||||
let prevMessages = await message.channel.messages.fetch({ limit: 10 });
|
||||
prevMessages = prevMessages.reverse().filter(msg => !msg.author.bot || msg.author.id === client.user.id);
|
||||
const provider = getProvider();
|
||||
|
||||
prevMessages.forEach((msg) => {
|
||||
const username = msg.author.username.replace(/\s+/g, '_').replace(/[^\w\s]/gi, '');
|
||||
|
||||
conversation.push({
|
||||
role: msg.author.id === client.user.id ? "assistant" : "user",
|
||||
name: username,
|
||||
content: msg.content,
|
||||
});
|
||||
const response = await provider.chat({
|
||||
messages: conversation,
|
||||
temperature: supportbotai.General.Temperature || 0.4,
|
||||
maxTokens: supportbotai.General.Tokens || 800,
|
||||
});
|
||||
|
||||
try {
|
||||
const response = await openai.chat.completions.create({
|
||||
model: supportbotai.General.Model,
|
||||
messages: conversation,
|
||||
max_tokens: supportbotai.General.Tokens,
|
||||
});
|
||||
clearInterval(typingInterval);
|
||||
|
||||
clearInterval(sendTypingInterval);
|
||||
if (!response?.content) {
|
||||
const embed = new Discord.EmbedBuilder()
|
||||
.setDescription(
|
||||
supportbotai.Messages?.ErrorResponse ||
|
||||
"I couldn't generate a response.",
|
||||
)
|
||||
.setColor(supportbotai.Embed.Color);
|
||||
|
||||
if (response.choices && response.choices.length > 0) {
|
||||
const replyContent = response.choices[0].message.content;
|
||||
|
||||
const SupportBotAI = new Discord.EmbedBuilder()
|
||||
.setAuthor({ name: supportbotai.General.Name, iconURL: client.user.displayAvatarURL() })
|
||||
.setDescription(replyContent)
|
||||
.setColor(supportbotai.Embed.Color)
|
||||
.setFooter({ text: supportbotai.Embed.Footer, iconURL: message.author.displayAvatarURL() })
|
||||
.setTimestamp();
|
||||
|
||||
if (replyContent.length > 2000) {
|
||||
const pasteLink = await createPaste(replyContent);
|
||||
|
||||
const SupportBotAIPastebin = new Discord.EmbedBuilder()
|
||||
.setAuthor({ name: supportbotai.General.Name, iconURL: client.user.displayAvatarURL() })
|
||||
.setDescription(supportbotai.Messages.MessageTooLong.replace("{pastebin}", pasteLink))
|
||||
.setColor(supportbotai.Embed.Color)
|
||||
.setFooter({ text: supportbotai.Embed.Footer, iconURL: message.author.displayAvatarURL() })
|
||||
.setTimestamp();
|
||||
|
||||
message.reply({ embeds: [SupportBotAIPastebin] });
|
||||
} else {
|
||||
message.reply({ embeds: [SupportBotAI] });
|
||||
}
|
||||
} else {
|
||||
const SupportBotAIErrorResponse = new Discord.EmbedBuilder()
|
||||
.setAuthor({ name: supportbotai.General.Name, iconURL: client.user.displayAvatarURL() })
|
||||
.setDescription(supportbotai.Messages.ErrorResponse)
|
||||
.setColor(supportbotai.Embed.Color)
|
||||
.setFooter({ text: supportbotai.Embed.Footer, iconURL: message.author.displayAvatarURL() })
|
||||
.setTimestamp();
|
||||
|
||||
message.reply({ embeds: [SupportBotAIErrorResponse], ephemeral: true });
|
||||
}
|
||||
} catch (error) {
|
||||
clearInterval(sendTypingInterval);
|
||||
|
||||
const SupportBotAIErrorResponse = new Discord.EmbedBuilder()
|
||||
.setAuthor({ name: supportbotai.General.Name, iconURL: client.user.displayAvatarURL() })
|
||||
.setDescription(supportbotai.Messages.OpenAIError)
|
||||
.setColor(supportbot.Embed.Colours.Error)
|
||||
.setFooter({ text: supportbotai.Embed.Footer, iconURL: message.author.displayAvatarURL() })
|
||||
.setTimestamp();
|
||||
|
||||
console.error('OpenAI Error:', error);
|
||||
message.reply({ embeds: [SupportBotAIErrorResponse], ephemeral: true });
|
||||
return message.reply({ embeds: [embed] });
|
||||
}
|
||||
|
||||
}
|
||||
const replyContent = response.content;
|
||||
|
||||
if (supportbotai.Enabled === false) {
|
||||
const AIDisabled = new Discord.EmbedBuilder()
|
||||
.setAuthor({ name: supportbotai.General.Name, iconURL: client.user.displayAvatarURL() })
|
||||
.setDescription(supportbotai.Messages.AIDisabled)
|
||||
.setColor(supportbot.Embed.Colours.Error)
|
||||
.setFooter({ text: supportbotai.Embed.Footer, iconURL: message.author.displayAvatarURL() })
|
||||
.setTimestamp();
|
||||
if (memoryEnabled) {
|
||||
AIDatabase.addMessage({
|
||||
guildId: message.guild.id,
|
||||
channelId: message.channel.id,
|
||||
userId: client.user.id,
|
||||
role: "assistant",
|
||||
content: replyContent,
|
||||
});
|
||||
}
|
||||
|
||||
message.reply({ embeds: [AIDisabled], ephemeral: true })
|
||||
return;
|
||||
}
|
||||
if (replyContent.length > 4000) {
|
||||
const pasteLink = await createPaste(replyContent);
|
||||
|
||||
});
|
||||
if (pasteLink) {
|
||||
const embed = new Discord.EmbedBuilder()
|
||||
.setDescription(
|
||||
(
|
||||
supportbotai.Messages?.MessageTooLong ||
|
||||
"My response was too long, so I uploaded it here: {pastebin}"
|
||||
).replace("{pastebin}", pasteLink),
|
||||
)
|
||||
.setColor(supportbotai.Embed.Color);
|
||||
|
||||
return message.reply({ embeds: [embed] });
|
||||
}
|
||||
|
||||
return message.reply({
|
||||
content: replyContent.slice(0, 1900),
|
||||
});
|
||||
}
|
||||
|
||||
const suggestTicket = shouldSuggestTicket(message, ticket);
|
||||
|
||||
const sentMessage = await sendAIResponse({
|
||||
client,
|
||||
message,
|
||||
replyContent,
|
||||
suggestTicket: false,
|
||||
});
|
||||
|
||||
if (
|
||||
shouldSuggestTicket(message, ticket) &&
|
||||
supportbotai.Features?.SuggestTickets === true
|
||||
) {
|
||||
const hintMessage = await message.channel.send(
|
||||
supportbotai.Messages?.SuggestTicketText ||
|
||||
"Need more help? React with 🎫 to open a ticket.",
|
||||
);
|
||||
|
||||
await hintMessage
|
||||
.react(supportbotai.Messages?.SuggestTicketReaction || "🎫")
|
||||
.catch(() => {});
|
||||
|
||||
setTimeout(
|
||||
() => {
|
||||
hintMessage.delete().catch(() => {});
|
||||
},
|
||||
5 * 60 * 1000,
|
||||
);
|
||||
}
|
||||
} catch (error) {
|
||||
clearInterval(typingInterval);
|
||||
|
||||
console.error("AI Error:", error);
|
||||
|
||||
const embed = new Discord.EmbedBuilder()
|
||||
.setDescription(
|
||||
supportbotai.Messages?.AIError ||
|
||||
supportbotai.Messages?.ErrorResponse ||
|
||||
"There was an error contacting the AI provider.",
|
||||
)
|
||||
.setColor(supportbot.Embed.Colours.Error);
|
||||
|
||||
message.reply({ embeds: [embed] }).catch(() => {});
|
||||
}
|
||||
});
|
||||
Reference in new issue
Block a user