v8.0 - Dev-1

Configs/supportbot.yml

@@ -4,53 +4,54 @@
 #     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
 #                |_|  |_|
 #
-#           SupportBot created by Emerald Services
+#           SupportBot created by Emerald Development
 #           Installed with MIT License
 #
-#           Discord Support: https://emeraldsrv.dev/discord
-#           Community Resources: https://emeraldsrv.dev/resources
+#           Discord Support: https://dsc.gg/emerald-dev
+#           Official Documentation: https://emeraldsrv.dev/wiki
+#           Third-Party Documentation: https://emeraldsrv.dev/third-party
 
-SupportBot_Version: "v7.7"
+SupportBot_Version: "v8.0 DEV-v1.0"
 
 # -------------------------
 #   General Configuration
 # -------------------------
 
-Name: "SupportBot"
-Token: "BOT_TOKEN HTTPS://DISCORD.COM/DEVELOPERS"
+General:
+  Name: "SupportBot"
+  Token: "BOT_TOKEN"
 
 # -------------------------
 #  Activity Configuration
 # -------------------------
 
-BotActivity: "Here to help!"
+Status: "SupportBot v8"
+Type: "Watching"
+# The Type can either be Playing, Watching, Listenin or Streaming.
 
 StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
-# Set The ActivityType to "STREAMING" for a streaming status!
-
-ActivityType: "PLAYING"
-# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
+# Set The Type to "Streaming" for a streaming status!
 
 # -------------------------
 #  Embed Configuration
 # -------------------------
 
-EmbedColour: "#f74343"
-EmbedFooter: "SupportBot | Developed by Emerald Services"
-
+GeneralColour: "#f74343"
 ErrorColour: "#d12519"
 SuccessColour: "#04b545"
 WarningColour: "#fca117"
 
+EmbedFooter: "SupportBot | Developed by Emerald Development"
+
 # -------------------------
 #  Role Configuration
 # -------------------------
 
 AutoRole: true
-JoinRole: "Member"
+JoinRole: "SupportBot Member"
 
-Staff: "Staff"
-Admin: "Admin"
+Staff: "SupportBot Staff"
+Admin: "SupportBot Admin"
 TicketBlackListRole: "Blacklisted"
 TicketMutedRole: "Muted"
 
@@ -64,7 +65,7 @@ Welcome: true
 WelcomeChannel: "join-leave-logs"
 WelcomeColour: "#f74343"
 WelcomeTitle: "User Joined!"
-WelcomeMessage: "%joined_user% has joined the server!"
+WelcomeMessage: "> %joined_user% has joined the server!"
   # Available Placeholders:
   # %joined_user% - Mentions the user who joined
 
@@ -82,7 +83,7 @@ Leave: true
 LeaveChannel: "join-leave-logs"
 LeaveColour: "#f74343"
 LeaveTitle: "User Left!"
-LeaveMessage: "%joined_user% has left the server!"
+LeaveMessage: "> %joined_user% has left the server!"
   # Available Placeholders:
   # %joined_user% - Mentions the user who joined
 
@@ -99,6 +100,7 @@ EmbedLeaveThumbnail: false
 # -------------------------
 
 InfoTitle: "Information"
+InfoDesc: "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand."
 
 InfoButtonText: "Visit Site"
 InfoURL: "https://emeraldsrv.dev"
@@ -136,8 +138,8 @@ TranscriptLog: "ticket-data"
 DMTranscripts: true
 TranscriptTitle: "Ticket Transcript"
 TicketLog_Title: "Ticket Closed"
-TicketBlackListMessage: "You are not allowed to open a ticket"
-TicketMutedMessage: "You are muted and therefore not allowed to open any tickets"
+TicketBlackListMessage: "> :x: You are not allowed to open a ticket"
+TicketMutedMessage: "> :x: You are `Muted` and therefore not allowed to open any tickets"
 TicketRoleMention: "@here"
 # To ping a role: <@ROLE_ID>
 
@@ -167,15 +169,15 @@ DisableTicketLogChannel: false
 # <#%ticketid%> - Mentions the ticket channel.
 
 Ticket_Title: "Server Support | %ticketusername%"
-TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
+TicketMessage: "> Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
 
 Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
-NoTicketSubject: "No Reason Provided!"
+NoTicketSubject: "> No Reason Provided!"
 
-TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
+TicketCreatedAlert: "> :ticket: Ticked Created: <#%ticketid%>"
 
-AddedUser: "👍 <@%user%> has been added to this ticket"
-RemovedUser: "👍 <@%user%> has been removed from this ticket"
+AddedUser: "> 👍 <@%user%> has been `Added` to the ticket"
+RemovedUser: "> 👍 <@%user%> has been `Removed` from this ticket"
 
 # -------------------------
 #   Tickets Categories
@@ -190,34 +192,34 @@ AllowAllStaff: false
 
 Departments:
   - title: "Support"
-    role: "Staff"
-    color: "SECONDARY"
+    role: "SupportBot Staff"
+    color: "Secondary"
     emoji: "1️⃣"
     category: "Tickets"
 
   - title: "Billing Support"
-    role: "Staff"
-    color: "SECONDARY"
+    role: "SupportBot Staff"
+    color: "Secondary"
     emoji: "2️⃣"
     category: "Tickets"
 
   - title: "Admin Team"
-    role: "Admin"
-    color: "SECONDARY"
+    role: "SupportBot Admin"
+    color: "Secondary"
     emoji: "3️⃣"
     category: "Tickets"
 
 #  - title: "Other"
 #    role: "Staff"
-#    color: "SECONDARY"
+#    color: "Secondary"
 #    emoji: "3️⃣"
 #    category: "Tickets"
 
 # Discord Button Colour Selection
-# PRIMARY - Blurple
-# SECONDARY - Grey
-# DANGER - Red
-# SUCCESS - Green
+# Primary - Blurple
+# Secondary- Grey
+# Danger - Red
+# Success - Green
 
 # --- Buttons Config ---
 #      --- Start ---
@@ -228,15 +230,15 @@ TicketCloseEmoji: "❌"
 TicketDeleteEmoji: "⛔"
 TicketLockEmoji: "🔒"
 
-TicketCloseColour: "DANGER"
-TicketDeleteColour: "DANGER"
-TicketLockColour: "PRIMARY"
+TicketCloseColour: "Danger"
+TicketDeleteColour: "Danger"
+TicketLockColour: "Primary"
 
 # Discord Button Colour Selection
-# PRIMARY - Blue
-# SECONDARY - Grey
-# DANGER - Red
-# SUCCESS - Green
+# Primary - Blue
+# Secondary - Grey
+# Danger - Red
+# Success - Green
 
 TranscriptSavedMessage: "📝 **Transcript Saved!**"
 TicketLockMessage: "❌ **Ticket Locked!**"
@@ -246,7 +248,7 @@ TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 secon
 #    --- Start ---
 
 StaffOnly: true
-ClosingTicket: ":warning: You have requested to close your support ticket."
+ClosingTicket: "> :warning: You have requested to close your support ticket."
 ClosingConfirmation_Word: "confirm"
 CloseConfirmation: true
 
@@ -254,8 +256,8 @@ CloseConfirmation: true
 #  Error / Warning Messages
 # ---------------------------
 
-IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
-InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
-UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
-NoValidTicket: ":warning: You cannot execute this command here."
-TicketExists: ":warning: This ticket cannot be opened, It already exists!"
+IncorrectPerms: "> :x: **Err!** You do not have the correct permissions to use this command."
+InvalidChannel: "> :x: **Err!** Channel not found. Please create it!"
+UserNotFound: "> :x: **Err!** This user doesn't exist, Are they in this server?"
+NoValidTicket: "> :warning: You cannot execute this command here."
+TicketExists: "> :warning: This ticket cannot be opened, It already exists!"