8.0 Dev 1.2
Reworked configuration files & completed upgrade to V14
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# ___ _ ___ _
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# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
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# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
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# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
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# |_| |_|
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#
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# SupportBot created by Emerald Development
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# Installed with MIT License
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#
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# Discord Support: https://dsc.gg/emerald-dev
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# Official Documentation: https://emeraldsrv.dev/wiki
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# Third-Party Documentation: https://emeraldsrv.dev/third-party
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SupportBot_Version: "v8.0 DEV-v1.2"
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# -------------------------
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# General
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# -------------------------
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General:
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Name: "SupportBot"
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Token: "BOT TOKEN"
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# -------------------------
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# Activity
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# -------------------------
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Activity:
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Status: "SupportBot v8"
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Type: "Watching"
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# The Type can either be Playing, Watching, Listenin or Streaming.
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StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
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# Set The Type to "Streaming" for a streaming status!
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# -------------------------
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# Embeds
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# -------------------------
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Embed:
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Colours:
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General: "#f74343"
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Success: "#04b545"
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Error: "#d12519"
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Warn: "#fca117"
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Footer: "SupportBot | Developed by Emerald Development"
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# -------------------------
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# Roles
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# -------------------------
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Roles:
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AutoRole:
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Enabled: true
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Roles: "Member"
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StaffMember:
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Staff: "Staff"
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Admin: "Admin"
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ModRoles:
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Muted: "Muted"
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Blacklisted: "Blacklisted"
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# ----------------------------
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# System Messages
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# ----------------------------
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Welcome:
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Enabled: true
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Channel: "welcome"
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Leave:
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Enabled: true
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Channel: "leave"
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# ----------------------------
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# Suggestions
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# ----------------------------
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Suggestions:
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Channel: "suggestions"
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UpvoteEmoji: "✅"
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DownvoteEmoji: "❌"
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Threads:
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Enabled: true
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Title: "Suggestion-releated Thread"
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# -------------------------
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# Tickets
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# -------------------------
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Ticket:
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Channel: "ticket-" # The prefix for ticket channel names
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TicketsPerUser: 2
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RoleMention: "@here"
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AllowMentions: true
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DMTranscripts: true
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# Set to true to allow the ticket to mention the author and the support team.
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# Set false to dis-allow mentions within tickets.
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TicketSubject: "description"
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# "description" will display the ticket reason within the channel description
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# "embed" will display the ticket reason within the ticket embed
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AllowThanksForReachingOutMessage: true
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# Set to true to allow the "Thanks for reaching out Message" to be sent when the ticket is created
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Timeout: 5
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AllowAllStaff: false
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# Set to true to allow all staff to access the ticket
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LockTicketCategory: "Archive"
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Log:
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TicketLog: "ticket-data"
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TicketLog_Title: "Ticket Closed"
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DisableTicketLogChannel: false
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TranscriptLog: "ticket-data"
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TranscriptTitle: "Ticket Transcript"
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Close:
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StaffOnly: true
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# Set to false is anyone is able to close a ticket.
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CloseConfirmation: true
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Confirmation_Word: "confirm"
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# -------------------------
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# Departments
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# -------------------------
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Departments:
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- title: "Support"
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role: "SupportBot Staff"
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color: "Secondary"
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emoji: "1️⃣"
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category: "Tickets"
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- title: "Billing Support"
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role: "SupportBot Staff"
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color: "Secondary"
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emoji: "2️⃣"
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category: "Tickets"
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- title: "Admin Team"
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role: "SupportBot Admin"
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color: "Secondary"
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emoji: "3️⃣"
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category: "Tickets"
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# - title: "Other"
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# role: "Staff"
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# color: "Secondary"
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# emoji: "3️⃣"
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# category: "Tickets"
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# -------------------------
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# Buttons
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# -------------------------
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Buttons:
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Tickets:
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CloseEmoji: "❌"
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CloseStyle: "Danger"
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DeleteEmoji: "⛔"
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DeleteStyle: "Danger"
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LockEmoji: "🔒"
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LockStyle: "Primary"
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# Available Button Styles
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# Primary - Blurple
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# Secondary- Grey
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# Danger - Red
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# Success - Green
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# -------------------------
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# Misc
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# -------------------------
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Translate:
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Log: "translations-log"
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+13
-12
@@ -16,66 +16,67 @@
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Help:
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Command: "help"
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Description: "Get a list of all the commands."
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: true
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Info:
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Command: "info"
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Description: "Get information about the **ServerName**."
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: true
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TicketAdd:
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Command: "add"
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Description: "Add a user to a ticket."
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: false
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TicketRemove:
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Command: "remove"
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Description: "Remove a user from a ticket."
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: true
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OpenTicket:
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Command: "ticket"
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Description: "Create a support ticket."
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: true
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CloseTicket:
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Command: "close"
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Description: "Close a support ticket"
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: true
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Suggestion:
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Command: "suggest"
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Description: "Create a suggestion."
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: true
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Embed:
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Command: "embed"
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Description: "Build a discord embed."
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: true
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Translate:
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Command: "translate"
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Description: "Translate something to english"
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Permission: ["SEND_MESSAGES"]
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Enabled: true
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Permission: ["SendMessages"]
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Enabled: false
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UserInfo:
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Command: "userinfo"
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Description: "Get info about a user."
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: true
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Ping:
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Command: "ping"
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Description: "Pong."
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Permission: ["SEND_MESSAGES"]
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Permission: ["SendMessages"]
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Enabled: true
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# ---------------------------------------
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@@ -0,0 +1,83 @@
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# ___ _ ___ _
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# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
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# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
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# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
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# |_| |_|
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#
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# SupportBot created by Emerald Services
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# Installed with MIT License
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#
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# Discord Support: https://dsc.gg/emerald-dev
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# Official Documentation: https://emeraldsrv.dev/wiki
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# Third-Party Documentation: https://emeraldsrv.dev/third-party
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#
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# Messages Configuration
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Info:
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Title: "About Us"
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Description: "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand."
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Button: "Visit Site"
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URL: "https://emeraldsrv.dev"
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Colour: "#f74343"
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Welcome:
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Embed:
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Colour: "#f74343"
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Title: "Welcome to ServerName"
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Message: "> :smile: %joined_user% has just landed!"
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Thumbnail: "BOT"
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ImageEnabled: false
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ImageURL: "https://animagelink.png/"
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Leave:
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Embed:
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Colour: "#f74343"
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Title: "Goodbye!"
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Message: "> :slight_frown: %joined_user% has recently dropped out!"
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Thumbnail: "BOT"
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ImageEnabled: false
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ImageURL: "https://animagelink.png/"
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Ticket:
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# Available Placeholders:
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# %ticketusername% - User who created the ticket.
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# <@%ticketauthor%> - Tags the user who created the ticket.
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# <#%ticketid%> - Mentions the ticket channel.
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TicketTitle: "Server Support | %ticketusername%"
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TicketMessage: "> Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
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TicketThumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
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TicketCreatedAlert: "> :ticket: Ticked Created: <#%ticketid%>"
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# Available Placeholders:
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# <@%user%> - Tags the user who was added to the ticket.
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AddedUser: "> 👍 <@%user%> has been `Added` to the ticket"
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RemovedUser: "> 👍 <@%user%> has been `Removed` from this ticket"
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Blacklisted: "> :x: You are not allowed to open a ticket"
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Mutede: "> :x: You are `Muted` and therefore not allowed to open any tickets"
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InvalidSubject: "> No Reason Provided!"
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TranscriptSavedMessage: "📝 **Transcript Saved!**"
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TicketLockMessage: "❌ **Ticket Locked!**"
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TicketDeleteMessage: "⚠ **Ticket Deleting!**"
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ClosingText: "> :warning: You have requested to close your support ticket."
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Error:
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IncorrectPerms: "> :x: **Err!** You do not have the correct permissions to use this command."
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InvalidChannel: "> :x: **Err!** Channel not found. Please create it!"
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UserNotFound: "> :x: **Err!** This user doesn't exist, Are they in this server?"
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NoValidTicket: "> :warning: You cannot execute this command here."
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TicketExists: "> :warning: This ticket cannot be opened, It already exists!"
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+11
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@@ -11,7 +11,7 @@
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# Official Documentation: https://emeraldsrv.dev/wiki
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# Third-Party Documentation: https://emeraldsrv.dev/third-party
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SupportBot_Version: "v8.0 DEV-v1.1"
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SupportBot_Version: "v8.0 DEV-v1.2"
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# -------------------------
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# General Configuration
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@@ -19,7 +19,7 @@ SupportBot_Version: "v8.0 DEV-v1.1"
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General:
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Name: "SupportBot"
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Token: ""
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Token: "BOT TOKEN"
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# -------------------------
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# Activity Configuration
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@@ -36,6 +36,15 @@ Activity:
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# Embed Configuration
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# -------------------------
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Embed:
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Colours:
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General: "#f74343"
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Success: "#04b545"
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Error: "#d12519"
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Warn: "#fca117"
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Footer: "SupportBot | Developed by Emerald Development"
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GeneralColour: "#f74343"
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ErrorColour: "#d12519"
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SuccessColour: "#04b545"
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@@ -20,7 +20,7 @@ TicketPanel: true
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# Ticket Panel Message Configuration
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# ----------------------------------------
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Channel: "ticket-creation"
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Channel: "create-ticket"
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PanelTitle: "Need Help? Create a Support Ticket."
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PanelColour: "#f74343"
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