8.0.1 Update

Configs/messages.yml

@@ -24,7 +24,7 @@ Welcome:
   Embed:
     Colour: "#f74343"
     Title: "Welcome to ServerName"
-    Message: "> :smile: %joined_user% has just landed!"
+    Message: ":smile: %joined_user% has just landed!"
     Thumbnail: "BOT"
 
     ImageEnabled: false
@@ -34,7 +34,7 @@ Leave:
   Embed:
     Colour: "#f74343"
     Title: "Goodbye!"
-    Message: "> :slight_frown: %joined_user% has recently dropped out!"
+    Message: ":slight_frown: %joined_user% has recently dropped out!"
     Thumbnail: "BOT"
 
     ImageEnabled: false
@@ -42,8 +42,8 @@ Leave:
 
 Suggestions:
   Sent_Title: "Suggestion Sent!"
-  Sent: "> :white_check_mark: **You have successfully sent a suggestion.**"
-  NoSelfVote: "> :x: **You cannot vote on your own suggestion.**"
+  Sent: ":white_check_mark: **You have successfully sent a suggestion.**"
+  NoSelfVote: ":x: **You cannot vote on your own suggestion.**"
   RemoveVoteButton: "Remove Vote"
 
 Ticket:
@@ -56,44 +56,47 @@ Ticket:
 
   TicketAuthorTitle: "%ticketusername%'s Ticket"
   TicketTitle: "Support Ticket"
-  TicketMessage: "> Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
+  TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
   TicketThumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
-  TicketCreatedAlert: "> :ticket: Ticked Created: <#%ticketid%>"
-  TicketExists: "> ❌ Ticket already exists"
-  TicketClaim: "> :white_check_mark: Ticket claimed by" #The user who claimed the ticket will be added to the end of this message
-  TicketUnclaim: "> :white_check_mark: Ticket unclaimed by" #The user who claimed the ticket will be added to the end of this message
+  TicketCreatedAlert: ":ticket: Ticked Created: <#%ticketid%>"
+  TicketExists: "❌ Ticket already exists"
+  TicketClaim: ":white_check_mark: Ticket claimed by" #The user who claimed the ticket will be added to the end of this message
+  TicketUnclaim: ":white_check_mark: Ticket unclaimed by" #The user who claimed the ticket will be added to the end of this message
 
-  DisableInvites: "> 🔒 Invites have been disabled for this ticket." 
-  EnableInvites: "> 🔓 Invites have been enabled for this ticket." 
+  TicketArchived: ":white_check_mark: Ticket archived."
+  TicketUnarchived: ":white_check_mark: Ticket unarchived."
+  TicketLocked: ":lock: Ticket is locked."
+  DisableInvites: "🔒 Invites have been disabled for this ticket." 
+  EnableInvites: "🔓 Invites have been enabled for this ticket." 
 
 #  Available Placeholders:
 
 #  <@%user%> - Tags the user who was added to the ticket.
 
-  Blacklisted: "> :x: You are not allowed to open a ticket"
-  Muted: "> :x: You are `Muted` and therefore not allowed to open any tickets"
-  InvalidSubject: "> No Reason Provided!"
+  Blacklisted: ":x: You are not allowed to open a ticket"
+  Muted: ":x: You are `Muted` and therefore not allowed to open any tickets"
+  InvalidSubject: "No Reason Provided!"
 
   TranscriptSavedMessage: "📝 **Transcript Saved!**"
   TicketLockMessage: "❌ **Ticket Locked!**"
   TicketDeleteMessage: "⚠ **Ticket Deleting!**" 
 
-  ClosingTicket: "> :warning: You have requested to close your support ticket."
-  ConfirmClose: "> Please confirm closing the ticket by clicking the button below."
-  CloseTimeout: "> Ticket close confirmation timed out."
+  ClosingTicket: ":warning: You have requested to close your support ticket."
+  ConfirmClose: "Please confirm closing the ticket by clicking the button below."
+  CloseTimeout: "Ticket close confirmation timed out."
 
   ClaimTickets:
     ClaimTitle: "Incoming Support Request!"
-    ClaimMessage: "> A new ticket has been created by <@!%user%>. Click the button below to claim this ticket."
-    ClaimMessage_Edit: "> <#%channel%> was claimed by <@!%user%>."
+    ClaimMessage: "A new ticket has been created by <@!%user%>. Click the button below to claim this ticket."
+    ClaimMessage_Edit: "<#%channel%> was claimed by <@!%user%>."
 
     ClaimedTitle: "Ticket Claimed!"
-    Claimed: "> You have successfully claimed this ticket. <#%channel%>"
+    Claimed: "You have successfully claimed this ticket. <#%channel%>"
     NoPermsToClaimTitle: "Error, no permissions!"
-    NoPermsToClaim: "> :x: **Err!** You do not permissions to claim this ticket."
+    NoPermsToClaim: ":x: **Err!** You do not permissions to claim this ticket."
 
     ReassigningTitle: "Reassigning!..."
-    ReassigningMessage: "> <@%user%> did not claim the ticket. **Reassigning...**"
+    ReassigningMessage: "<@%user%> did not claim the ticket. **Reassigning...**"
 
 TicketStats: 
   OpenTickets: "✅ Open Tickets"
@@ -104,37 +107,37 @@ TicketStats:
 
 AddUser:
   NotInTicket_Title: "Ticket Invitation"
-  NotInTicket_Description: "> This command can only be used within a ticket thread."
+  NotInTicket_Description: "This command can only be used within a ticket thread."
   
   Invite_Title: "User Invited"
-  Invite_Description: "> %username% has been invited to join the ticket."
+  Invite_Description: "%username% has been invited to join the ticket."
 
   DM_Title: "Ticket Invitation"
-  DM_Description: "> You have been invited to join the ticket %channelname%. Do you accept?"
+  DM_Description: "You have been invited to join the ticket %channelname%. Do you accept?"
   
   Accept_Label: "Accept"
   Reject_Label: "Reject"
   ViewTicket_Label: "Go to Ticket"
   
   Accepted_Title: "Invitation Accepted"
-  Accepted_Message: "> You have been added to the ticket."
+  Accepted_Message: "You have been added to the ticket."
   AddedToTicket_Title: "Added to Ticket"
-  AddedToTicket_Description: "> You have been added to the ticket %channel_link%."
+  AddedToTicket_Description: "You have been added to the ticket %channel_link%."
   
   Declined_Title: "Invitation Declined"
-  Declined_Message: "> You have declined the invitation."
+  Declined_Message: "You have declined the invitation."
   
   NoResponse_Title: "No Response"
-  NoResponse_Message: "> You did not respond in time. Please contact staff if you wish to join the ticket."
+  NoResponse_Message: "You did not respond in time. Please contact staff if you wish to join the ticket."
   
   Error_Title: "Error"
-  Error_Adding: "> There was an error adding you to the ticket. Please try again."
+  Error_Adding: "There was an error adding you to the ticket. Please try again."
   
   DM_Error_Title: "Error"
-  DM_Error_Description: "> Unable to send a DM to %username%. Please ensure your DMs are enabled."
+  DM_Error_Description: "Unable to send a DM to %username%. Please ensure your DMs are enabled."
   
   Unexpected_Error_Title: "Error"
-  Unexpected_Error_Description: "> An unexpected error occurred: %error%"
+  Unexpected_Error_Description: "An unexpected error occurred: %error%"
 
 RemoveUser:
   NotInTicket_Title: "Error"
@@ -163,11 +166,11 @@ ForceAddUser:
   Error_Adding: "There was an error adding the user to the ticket."
 
 Error:
-  IncorrectPerms: "> :x: **Err!** You do not have the correct permissions to use this."
-  InvalidChannel: "> :x: **Err!** Channel not found. Please create it!"
-  UserNotFound: "> :x: **Err!** This user doesn't exist, Are they in this server?"
-  NoValidTicket: "> :warning: You cannot execute this command here."
-  TicketExists: "> :warning: This ticket cannot be opened, It already exists!"
+  IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this."
+  InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
+  UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
+  NoValidTicket: ":warning: You cannot execute this command here."
+  TicketExists: ":warning: This ticket cannot be opened, It already exists!"
 
 
 

Configs/supportbot-ai.yml

@@ -16,12 +16,11 @@ General:
   Tokens: 400
   # Max tokens you can set is 400
   # For more information about tokens, go to https://openai.com/api/pricing/
-
-  OpenAI_Key: "OPENAI_KEY"
+  OpenAI_Key: "OPEN_AI_KEY_HERE"
   # To create an OpenAI API key, go to https://platform.openai.com/api-keys
 
 
-  PastebinAPI_Key: "PASTEBIN_KEY"
+  PastebinAPI_Key: "PASTEBIN_API_KEY_HERE"
   # You can get your Pastebin API Key from https://pastebin.com
   PastebinAPI_URL: "https://pastebin.com/api/api_post.php" 
 

Configs/supportbot.yml

@@ -145,11 +145,22 @@ Ticket:
     StaffOnly: true
     # Set to false is anyone is able to close a ticket.
     Confirmation_Button: "Confirm Close"
+    Confirmation_Emoji: "🗑️"
+    Confirmation_Style: "2"
     Title: "Are you sure you want to close this ticket?"
 
+    # Available Button Styles
+    # 1 - Blurple
+    # 2 - Grey
+    # 3 - Green
+    # 4 - Red
+
   Invites:
     StaffOnly: true
 
+  LockedTickets:
+    Channel: "1267856939275124809" 
+
   ClaimTickets:
     Enabled: true
     Channel: "1249723473757077624" 
@@ -188,6 +199,15 @@ Buttons:
     ClaimEmoji: "🧑‍💻"
     ClaimStyle: "1"
 
+    Unarchive: "Unarchive Ticket"
+    Unarchive_Emoji: "♻️"
+    Unarchive_Style: "2"
+
+    Unlock: "Unlock Ticket"
+    Unlock_Emoji: "🔓"
+    Unlock_Style: "2"
+
+
     # Available Button Styles
     # 1 - Blurple
     # 2 - Grey
@@ -202,14 +222,13 @@ Buttons:
 SelectMenus:
   Tickets:
     PanelEmoji: "⚙️"
+
     CloseEmoji: "🗑️"
     ArchiveEmoji: "♻️"
-    LockTicketEmoji: "🔒"
-    UnLockTicketEmoji: "🔓"
-    EnableInvitesEmoji: "🔒"
-    DisableInvitesEmoji: "🔓"
-    AddUserEmoji: "➕"
-    RemoveUserEmoji: "➖"
+    LockEmoji: "🔐"
+
+    EnableInvitesEmoji: "📤"
+    DisableInvitesEmoji: "📥"
 
 
 # -------------------------