diff --git a/.DS_Store b/.DS_Store
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diff --git a/.github/ISSUE_TEMPLATE/---bug-report.md b/.github/ISSUE_TEMPLATE/---bug-report.md
new file mode 100644
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+++ b/.github/ISSUE_TEMPLATE/---bug-report.md
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+---
+name: "\U0001F41B Bug report"
+about: Create a report to help us improve
+title: "[BUG]"
+labels: Bug
+assignees: ""
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Desktop (please complete the following information):**
+
+- OS: [e.g. iOS]
+- Browser [e.g. chrome, safari]
+- Version [e.g. 22]
+
+**Smartphone (please complete the following information):**
+
+- Device: [e.g. iPhone6]
+- OS: [e.g. iOS8.1]
+- Browser [e.g. stock browser, safari]
+- Version [e.g. 22]
+
+**Additional context**
+Add any other context about the problem here.
diff --git a/.github/ISSUE_TEMPLATE/-suggest-an-idea-.md b/.github/ISSUE_TEMPLATE/-suggest-an-idea-.md
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+++ b/.github/ISSUE_TEMPLATE/-suggest-an-idea-.md
@@ -0,0 +1,19 @@
+---
+name: "❓Suggest an Idea?"
+about: Suggest an idea for SupportBot?
+title: "[SUGGESTION]"
+labels: Suggestion
+assignees: ""
+---
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen.
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.
diff --git a/Data/.DS_Store b/Data/.DS_Store
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