From 6d53234f7afa8e222da19787f9529e97d9fc79af Mon Sep 17 00:00:00 2001 From: ItzEmerald Date: Wed, 29 Jan 2020 21:42:37 +0000 Subject: [PATCH] Update supportbot-config.yml --- supportbot-config.yml | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/supportbot-config.yml b/supportbot-config.yml index 29b2ab7..d08d614 100644 --- a/supportbot-config.yml +++ b/supportbot-config.yml @@ -47,7 +47,9 @@ Ticket_Logs: "ticket-logs" Transcript_Log: "ticket-data" Transcript_Title: "Support Transcript" -Ticket_Closing: "Your ticket is currently closing" +Ticket_Closure: "Looks like you have come to the end of your support ticket\nPlease confirm that you want to close your ticket." +Closure_Confirm_Word: "confirm" + Ticket_Message: "Your support ticket has been opened successfully\nPlease allow us some time to reach out to you." Default_Ticket_Reason: "No Subject"