diff --git a/Commands/ticket.js b/Commands/ticket.js
index 9be92a9..f4a5c9c 100644
--- a/Commands/ticket.js
+++ b/Commands/ticket.js
@@ -68,8 +68,16 @@ module.exports = new Command({
       return interaction.reply({
         content: supportbot.TicketBlackListMessage,
         ephemeral: true,
-      });
-    }
+      })
+    } else if (User.roles.cache.has(
+        getRole(supportbot.TicketMutedRole, interaction.guild).id
+      )
+    ) {
+      return interaction.reply({
+        content: supportbot.TicketMutedMessage,
+        ephemeral: true,
+      })
+    };
 
     // Ticket ID
     let ticketNumberID = await TicketNumberID.pad();
diff --git a/Configs/supportbot.yml b/Configs/supportbot.yml
index b5b28db..e056ab4 100644
--- a/Configs/supportbot.yml
+++ b/Configs/supportbot.yml
@@ -52,6 +52,7 @@ JoinRole: "Member"
 Staff: "Staff"
 Admin: "Admin"
 TicketBlackListRole: "Blacklisted"
+TicketMutedRole: "Muted"
 
 # ----------------------------
 #  Join/Leave Configuration
@@ -136,6 +137,7 @@ DMTranscripts: true
 TranscriptTitle: "Ticket Transcript"
 TicketLog_Title: "Ticket Closed"
 TicketBlackListMessage: "You are not allowed to open a ticket"
+TicketMutedMessage: "You are muted and therefore not allowed to open any tickets"
 TicketRoleMention: "@here"
 # To ping a role: <@ROLE_ID>
 
diff --git a/Events/ready.js b/Events/ready.js
index a3c80cc..bf828e3 100644
--- a/Events/ready.js
+++ b/Events/ready.js
@@ -82,6 +82,7 @@ module.exports = new Event("ready", async (client, interaction) => {
     supportbot.Admin,
     supportbot.Staff,
     supportbot.TicketBlackListRole,
+    supportbot?.TicketMutedRole
   ];
 
     supportbot.Departments.forEach((department) => roles.push(department.role));