diff --git a/Commands/addUser.js b/Commands/addUser.js
new file mode 100644
index 0000000..179c410
--- /dev/null
+++ b/Commands/addUser.js
@@ -0,0 +1,193 @@
+const fs = require("fs");
+const {
+  EmbedBuilder,
+  ApplicationCommandOptionType,
+  ApplicationCommandType,
+  ActionRowBuilder,
+  ButtonBuilder,
+  ButtonStyle,
+} = require("discord.js");
+const yaml = require("js-yaml");
+
+const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.AddUser.Command,
+  description: cmdconfig.AddUser.Description,
+  type: ApplicationCommandType.ChatInput,
+  options: [
+    {
+      name: "user",
+      description: "The user to add",
+      type: ApplicationCommandOptionType.User,
+      required: true,
+    },
+  ],
+  permissions: cmdconfig.AddUser.Permission,
+
+  async run(interaction) {
+    const userToAdd = interaction.options.getUser("user");
+    const ticketChannel = interaction.channel;
+    const ticketDataPath = "./Data/TicketData.json";
+
+    // Check if the channel is a ticket thread
+    if (!ticketChannel.isThread()) {
+      const onlyInTicket = new EmbedBuilder()
+        .setTitle(msgconfig.AddUser.NotInTicket_Title)
+        .setDescription(msgconfig.AddUser.NotInTicket_Description)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      return interaction.reply({
+        embeds: [onlyInTicket],
+        ephemeral: true,
+      });
+    }
+
+    const ticketInviteEmbed = new EmbedBuilder()
+      .setTitle(msgconfig.AddUser.Invite_Title)
+      .setDescription(msgconfig.AddUser.Invite_Description.replace("%username%", userToAdd.username))
+      .setColor(supportbot.Embed.Colours.General);
+
+    await interaction.reply({
+      embeds: [ticketInviteEmbed],
+      ephemeral: true,
+    });
+
+    try {
+      const dmEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.AddUser.DM_Title)
+        .setDescription(msgconfig.AddUser.DM_Description.replace("%channelname%", ticketChannel.name))
+        .setColor(supportbot.Embed.Colours.General);
+
+      const acceptButton = new ButtonBuilder()
+        .setCustomId("accept_invite")
+        .setLabel(msgconfig.AddUser.Accept_Label)
+        .setEmoji("✅")
+        .setStyle(ButtonStyle.Primary);
+
+      const rejectButton = new ButtonBuilder()
+        .setCustomId("reject_invite")
+        .setLabel(msgconfig.AddUser.Reject_Label)
+        .setEmoji("❌")
+        .setStyle(ButtonStyle.Secondary);
+
+      const row = new ActionRowBuilder().addComponents(acceptButton, rejectButton);
+
+      const dmMessage = await userToAdd.send({
+        embeds: [dmEmbed],
+        components: [row],
+      });
+
+      const filter = (i) => i.user.id === userToAdd.id;
+      const collector = dmMessage.createMessageComponentCollector({
+        filter,
+        time: 60000,
+      });
+
+      collector.on("collect", async (i) => {
+        if (i.customId === "accept_invite") {
+          try {
+            await ticketChannel.members.add(userToAdd.id);
+
+            const ticketData = JSON.parse(fs.readFileSync(ticketDataPath, "utf8"));
+            const ticketIndex = ticketData.tickets.findIndex((t) => t.id === ticketChannel.id);
+            if (ticketIndex !== -1) {
+              ticketData.tickets[ticketIndex].subUsers.push(userToAdd.id);
+              fs.writeFileSync(ticketDataPath, JSON.stringify(ticketData, null, 4));
+            }
+
+            const acceptedEmbed = new EmbedBuilder()
+              .setTitle(msgconfig.AddUser.Accepted_Title)
+              .setDescription(msgconfig.AddUser.Accepted_Message)
+              .setColor(supportbot.Embed.Colours.Success);
+
+            await i.update({
+              embeds: [acceptedEmbed],
+              components: [],
+            });
+
+            const addedToTicketEmbed = new EmbedBuilder()
+              .setTitle(msgconfig.AddUser.AddedToTicket_Title)
+              .setDescription(msgconfig.AddUser.AddedToTicket_Description.replace(
+                "%channel_link%",
+                `[${ticketChannel.name}](https://discord.com/channels/${ticketChannel.guild.id}/${ticketChannel.id})`
+              ))
+              .setColor(supportbot.Embed.Colours.General);
+
+            const ticketLinkButton = new ButtonBuilder()
+              .setLabel(msgconfig.AddUser.ViewTicket_Label)
+              .setURL(`https://discord.com/channels/${ticketChannel.guild.id}/${ticketChannel.id}`)
+              .setStyle(ButtonStyle.Link);
+
+            await userToAdd.send({
+              embeds: [addedToTicketEmbed],
+              components: [new ActionRowBuilder().addComponents(ticketLinkButton)],
+            });
+
+          } catch (err) {
+            console.error("Error adding user to the ticket:", err);
+
+            const errorEmbed = new EmbedBuilder()
+              .setTitle(msgconfig.AddUser.Error_Title)
+              .setDescription(msgconfig.AddUser.Error_Adding)
+              .setColor(supportbot.Embed.Colours.Error);
+
+            await i.update({
+              embeds: [errorEmbed],
+              components: [],
+            });
+          }
+        } else {
+          const declinedEmbed = new EmbedBuilder()
+            .setTitle(msgconfig.AddUser.Declined_Title)
+            .setDescription(msgconfig.AddUser.Declined_Message)
+            .setColor(supportbot.Embed.Colours.Error);
+
+          await i.update({
+            embeds: [declinedEmbed],
+            components: [],
+          });
+        }
+      });
+
+      collector.on("end", (collected) => {
+        if (collected.size === 0) {
+          userToAdd.send({
+            embeds: [
+              new EmbedBuilder()
+                .setTitle(msgconfig.AddUser.NoResponse_Title)
+                .setDescription(msgconfig.AddUser.NoResponse_Message)
+                .setColor(supportbot.Embed.Colours.Warning),
+            ],
+          });
+        }
+      });
+    } catch (error) {
+      if (error.code === 50007) {
+        const errorEmbed = new EmbedBuilder()
+          .setTitle(msgconfig.AddUser.DM_Error_Title)
+          .setDescription(msgconfig.AddUser.DM_Error_Description.replace("%username%", userToAdd.username))
+          .setColor(supportbot.Embed.Colours.Error);
+
+        await ticketChannel.send({
+          embeds: [errorEmbed],
+        });
+      } else {
+        console.error("Error sending DM:", error);
+
+        const unexpectedErrorEmbed = new EmbedBuilder()
+          .setTitle(msgconfig.AddUser.Unexpected_Error_Title)
+          .setDescription(msgconfig.AddUser.Unexpected_Error_Description.replace("%error%", error.message))
+          .setColor(supportbot.Embed.Colours.Error);
+
+        await ticketChannel.send({
+          embeds: [unexpectedErrorEmbed],
+        });
+      }
+    }
+  },
+});
diff --git a/Commands/forceaddUser.js b/Commands/forceaddUser.js
new file mode 100644
index 0000000..43908a4
--- /dev/null
+++ b/Commands/forceaddUser.js
@@ -0,0 +1,119 @@
+// File: Commands/ForceAddUser.js
+const fs = require("fs");
+const {
+  EmbedBuilder,
+  ApplicationCommandOptionType,
+  ApplicationCommandType,
+} = require("discord.js");
+const yaml = require("js-yaml");
+
+const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.ForceAddUser.Command,
+  description: cmdconfig.ForceAddUser.Description,
+  type: ApplicationCommandType.ChatInput,
+  options: [
+    {
+      name: "user",
+      description: "The user to add",
+      type: ApplicationCommandOptionType.User,
+      required: true,
+    },
+  ],
+  permissions: cmdconfig.ForceAddUser.Permission,
+
+  async run(interaction) {
+
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
+    if (!SupportStaff || !Admin)
+    
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+      const NoPerms = new EmbedBuilder()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${msgconfig.Error.IncorrectPerms}\n\nRole Required: \`${supportbot.Roles.StaffMember.Staff}\` or \`${supportbot.Roles.StaffMember.Admin}\``
+      )
+      .setColor(supportbot.Embed.Colours.Warn);
+
+    if (
+        !interaction.member.roles.cache.has(SupportStaff.id) &&
+        !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+
+    const userToAdd = interaction.options.getUser("user");
+    const ticketChannel = interaction.channel;
+    const ticketDataPath = "./Data/TicketData.json";
+
+    if (!ticketChannel.isThread()) {
+      const onlyInTicket = new EmbedBuilder()
+        .setTitle(msgconfig.ForceAddUser.NotInTicket_Title)
+        .setDescription(msgconfig.ForceAddUser.NotInTicket_Description)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      return interaction.reply({
+        embeds: [onlyInTicket],
+        ephemeral: true,
+      });
+    }
+
+    try {
+      await ticketChannel.members.add(userToAdd.id);
+
+      const ticketData = JSON.parse(fs.readFileSync(ticketDataPath, "utf8"));
+      const ticketIndex = ticketData.tickets.findIndex((t) => t.id === ticketChannel.id);
+      if (ticketIndex !== -1) {
+        ticketData.tickets[ticketIndex].subUsers.push(userToAdd.id);
+        fs.writeFileSync(ticketDataPath, JSON.stringify(ticketData, null, 4));
+      }
+
+      const addedEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.ForceAddUser.Added_Title)
+        .setDescription(msgconfig.ForceAddUser.Added_Description.replace(
+          "%username%",
+          userToAdd.username
+        ))
+        .setColor(supportbot.Embed.Colours.Success);
+
+      await interaction.reply({
+        embeds: [addedEmbed],
+        ephemeral: true,
+      });
+
+      const addedToTicketEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.ForceAddUser.AddedToTicket_Title)
+        .setDescription(msgconfig.ForceAddUser.AddedToTicket_Description.replace(
+          "%channel_link%",
+          `[${ticketChannel.name}](https://discord.com/channels/${ticketChannel.guild.id}/${ticketChannel.id})`
+        ))
+        .setColor(supportbot.Embed.Colours.General);
+
+      await userToAdd.send({
+        embeds: [addedToTicketEmbed],
+      });
+
+    } catch (err) {
+      console.error("Error adding user to the ticket:", err);
+
+      const errorEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.ForceAddUser.Error_Title)
+        .setDescription(msgconfig.ForceAddUser.Error_Adding)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      await interaction.reply({
+        embeds: [errorEmbed],
+        ephemeral: true,
+      });
+    }
+  },
+});
diff --git a/Commands/genImage.js b/Commands/genImage.js
deleted file mode 100644
index de8e94c..0000000
--- a/Commands/genImage.js
+++ /dev/null
@@ -1,79 +0,0 @@
-const fs = require("fs");
-const Discord = require("discord.js");
-const yaml = require("js-yaml");
-const generateImage = require('../Structures/generateImage.js');
-
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const Command = require("../Structures/Command.js");
-
-module.exports = new Command({
-  name: "image",
-  description: "Create an image through SupportBot AI",
-  type: Discord.ApplicationCommandType.ChatInput,
-  options: [
-    {
-      name: "prompt",
-      description: "The prompt to generate an image from",
-      type: Discord.ApplicationCommandOptionType.String,
-      required: true,
-    },
-    {
-      name: "negativeprompt",
-      description: "The negative prompt to exclude from the image",
-      type: Discord.ApplicationCommandOptionType.String,
-      required: false,
-    },
-    {
-      name: "cfgscale",
-      description: "The cfg scale for the image generation",
-      type: Discord.ApplicationCommandOptionType.Number,
-      required: false,
-    }
-  ],
-  permissions: "SendMessages",
-
-  async run(interaction) {
-    const prompt = interaction.options.getString("prompt");
-    const negativePrompt = interaction.options.getString("negativeprompt") || "";
-    const cfgScale = interaction.options.getNumber("cfgscale") || 7.5; // Default value
-
-    try {
-      const imageUrl = await generateImage(prompt, negativePrompt, cfgScale);
-
-      const ImageEmbed = new Discord.EmbedBuilder()
-        .setTitle("Generated Image")
-        .setDescription(`Here is the image generated for your prompt: "${prompt}"`)
-        .setImage(imageUrl)
-        .setColor(supportbot.Embed.Colours.General)
-        .setFooter({
-          text: supportbot.Embed.Footer,
-          iconURL: interaction.user.displayAvatarURL(),
-        });
-
-      if (!interaction.replied) {
-        await interaction.reply({
-          ephemeral: true,
-          embeds: [ImageEmbed],
-        });
-      } else {
-        await interaction.followUp({
-          ephemeral: true,
-          embeds: [ImageEmbed],
-        });
-      }
-    } catch (error) {
-      console.error('Error generating image:', error);
-      if (!interaction.replied) {
-        await interaction.reply({
-          ephemeral: true,
-          content: `An error occurred while generating the image: ${error.message}. Please try again later.`,
-        });
-      } else {
-        await interaction.followUp({
-          ephemeral: true,
-          content: `An error occurred while generating the image: ${error.message}. Please try again later.`,
-        });
-      }
-    }
-  },
-});
diff --git a/Commands/profile.js b/Commands/profile.js
index 582d042..f54ec86 100644
--- a/Commands/profile.js
+++ b/Commands/profile.js
@@ -25,10 +25,10 @@ function updateClockedInStatus(profileEmbed, clockedIn) {
 }
 
 module.exports = new Command({
-  name: 'profile',
-  description: 'Show user profile',
+  name: cmdconfig.Profile.Command,
+  description: cmdconfig.Profile.Description,
   type: ApplicationCommandType.ChatInput,
-  permissions: ["SendMessages"],
+  permissions: cmdconfig.Profile.Permission,
   options: [
     {
       name: 'user',
diff --git a/Commands/removeUser.js b/Commands/removeUser.js
new file mode 100644
index 0000000..c2fe64c
--- /dev/null
+++ b/Commands/removeUser.js
@@ -0,0 +1,125 @@
+// File path: Commands/RemoveUser.js
+
+const fs = require("fs");
+const {
+  EmbedBuilder,
+  ApplicationCommandOptionType,
+  ApplicationCommandType,
+  ActionRowBuilder,
+  ButtonBuilder,
+  ButtonStyle,
+} = require("discord.js");
+const yaml = require("js-yaml");
+
+const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.RemoveUser.Command,
+  description: cmdconfig.RemoveUser.Description,
+  type: ApplicationCommandType.ChatInput,
+  options: [
+    {
+      name: "user",
+      description: "The user to remove",
+      type: ApplicationCommandOptionType.User,
+      required: true,
+    },
+  ],
+  permissions: cmdconfig.RemoveUser.Permission,
+
+  async run(interaction) {
+
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
+    if (!SupportStaff || !Admin)
+    
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+      const NoPerms = new EmbedBuilder()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${msgconfig.Error.IncorrectPerms}\n\nRole Required: \`${supportbot.Roles.StaffMember.Staff}\` or \`${supportbot.Roles.StaffMember.Admin}\``
+      )
+      .setColor(supportbot.Embed.Colours.Warn);
+
+    if (
+        !interaction.member.roles.cache.has(SupportStaff.id) &&
+        !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+
+    const userToRemove = interaction.options.getUser("user");
+    const ticketChannel = interaction.channel;
+    const ticketDataPath = "./Data/TicketData.json";
+
+    // Check if the channel is a ticket thread
+    if (!ticketChannel.isThread()) {
+      const onlyInTicket = new EmbedBuilder()
+        .setTitle(msgconfig.RemoveUser.NotInTicket_Title)
+        .setDescription(msgconfig.RemoveUser.NotInTicket_Description)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      return interaction.reply({
+        embeds: [onlyInTicket],
+        ephemeral: true,
+      });
+    }
+
+    try {
+      await ticketChannel.members.remove(userToRemove.id);
+
+      const ticketData = JSON.parse(fs.readFileSync(ticketDataPath, "utf8"));
+      const ticketIndex = ticketData.tickets.findIndex((t) => t.id === ticketChannel.id);
+      if (ticketIndex !== -1) {
+        const subUsers = ticketData.tickets[ticketIndex].subUsers;
+        const userIndex = subUsers.indexOf(userToRemove.id);
+        if (userIndex !== -1) {
+          subUsers.splice(userIndex, 1);
+          fs.writeFileSync(ticketDataPath, JSON.stringify(ticketData, null, 4));
+        }
+      }
+
+      const removedEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.RemoveUser.Removed_Title)
+        .setDescription(msgconfig.RemoveUser.Removed_Message)
+        .setColor(supportbot.Embed.Colours.Success);
+
+      await interaction.reply({
+        embeds: [removedEmbed],
+        ephemeral: true,
+      });
+
+      const removedFromTicketEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.RemoveUser.RemovedFromTicket_Title)
+        .setDescription(msgconfig.RemoveUser.RemovedFromTicket_Description.replace(
+          "%channel_link%",
+          `[${ticketChannel.name}](https://discord.com/channels/${ticketChannel.guild.id}/${ticketChannel.id})`
+        ))
+        .setColor(supportbot.Embed.Colours.General);
+
+      await userToRemove.send({
+        embeds: [removedFromTicketEmbed],
+      });
+
+    } catch (err) {
+      console.error("Error removing user from the ticket:", err);
+
+      const errorEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.RemoveUser.Error_Title)
+        .setDescription(msgconfig.RemoveUser.Error_Removing)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      await interaction.reply({
+        embeds: [errorEmbed],
+        ephemeral: true,
+      });
+    }
+  },
+});
diff --git a/Commands/ticket.js b/Commands/ticket.js
index 7514a2e..d56b710 100644
--- a/Commands/ticket.js
+++ b/Commands/ticket.js
@@ -8,7 +8,7 @@ const {
   ButtonBuilder,
   StringSelectMenuBuilder,
   StringSelectMenuOptionBuilder,
-  ButtonStyle
+  ButtonStyle,
 } = require("discord.js");
 const yaml = require("js-yaml");
 
@@ -22,7 +22,7 @@ const TicketNumberID = require("../Structures/TicketID.js");
 
 async function getClockedInUsers(guild) {
   const clockedInUsers = new Set();
-  
+
   const profilesDir = './Data/Profiles';
   const profileFiles = fs.readdirSync(profilesDir);
 
@@ -201,10 +201,6 @@ async function assignTicketToUser(ticketChannel, Staff, Admin, interaction, atte
   }
 }
 
-
-
-
-
 module.exports = new Command({
   name: cmdconfig.OpenTicket.Command,
   description: cmdconfig.OpenTicket.Description,
@@ -220,7 +216,11 @@ module.exports = new Command({
 
   async run(interaction) {
     try {
-      let department = interaction.customId?.split("-")[1] || null;
+      let TicketReason = null;
+      if (supportbot.Ticket.TicketReason) {
+        TicketReason = interaction.reason || null; // Retrieve the reason from the interaction object
+      }
+
       let TicketData = JSON.parse(fs.readFileSync("./Data/TicketData.json", "utf8"));
       const { getRole, getChannel } = interaction.client;
       let User = interaction.guild.members.cache.get(interaction.user.id);
@@ -256,7 +256,7 @@ module.exports = new Command({
       }
 
       let ticketNumberID = await TicketNumberID.pad();
-      const TicketSubject = interaction.options?.getString("reason") || msgconfig.Ticket.InvalidSubject;
+      const TicketSubject = TicketReason || msgconfig.Ticket.InvalidSubject;
 
       const TicketExists = new EmbedBuilder()
         .setTitle("Ticket Exists!")
@@ -304,9 +304,7 @@ module.exports = new Command({
       }
 
       // Add user to the ticket channel
-      if (!department) {
-        await ticketChannel.members.add(interaction.user.id);
-      }
+      await ticketChannel.members.add(interaction.user.id);
 
       // Save ticket data
       TicketData.tickets.push({
@@ -335,6 +333,7 @@ module.exports = new Command({
           msgconfig.Ticket.TicketCreatedAlert.replace(/%ticketauthor%/g, interaction.user.id)
             .replace(/%ticketid%/g, ticketChannel.id)
             .replace(/%ticketusername%/g, interaction.user.username)
+            .replace(/%ticketreason%/g, TicketSubject)
         )
         .setColor(supportbot.Embed.Colours.General);
       await interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
@@ -356,24 +355,22 @@ module.exports = new Command({
           msgconfig.Ticket.TicketMessage.replace(/%ticketauthor%/g, interaction.user.id)
             .replace(/%ticketid%/g, ticketChannel.id)
             .replace(/%ticketusername%/g, interaction.user.username)
+            .replace(/%ticketreason%/g, TicketSubject)
         )
         .setColor(supportbot.Embed.Colours.General);
 
+      // Add reason field if ticket reason is enabled
+      if (supportbot.Ticket.TicketReason && TicketReason) {
+        TicketMessage.addFields(
+          { name: "Reason", value: TicketReason, inline: false }
+        );
+      }
+
       // Create the control panel
       const SelectMenus = new StringSelectMenuBuilder()
         .setCustomId("ticketcontrolpanel")
         .setPlaceholder("Ticket Control Panel")
         .addOptions(
-          new StringSelectMenuOptionBuilder()
-            .setLabel("Add User")
-            .setDescription("Add a user to the ticket.")
-            .setEmoji(supportbot.SelectMenus.Tickets.AddUserEmoji)
-            .setValue("ticketadduser"),
-          new StringSelectMenuOptionBuilder()
-            .setLabel("Remove User")
-            .setDescription("Remove a user from the ticket.")
-            .setEmoji(supportbot.SelectMenus.Tickets.RemoveUserEmoji)
-            .setValue("ticketremoveuser"),
           new StringSelectMenuOptionBuilder()
             .setLabel("Close")
             .setDescription("Close the ticket.")
@@ -399,11 +396,12 @@ module.exports = new Command({
         components: [row2],
       });
 
+      // Handle department selection if not specified
       if (!department) {
         try {
-          let buttons = supportbot.Departments.map((x) =>
+          const buttons = supportbot.Departments.map((x, index) =>
             new ButtonBuilder()
-              .setCustomId("Department" + supportbot.Departments.indexOf(x))
+              .setCustomId("Department" + index)
               .setLabel(x.title)
               .setStyle(x.color)
               .setEmoji(x.emoji)
@@ -411,37 +409,39 @@ module.exports = new Command({
 
           const row = new ActionRowBuilder().addComponents(buttons);
 
-          try {
-            const filter = (i) => i.user.id === interaction.user.id;
-            await m.awaitMessageComponent({
-              filter,
-              max: 1,
-              componentType: "BUTTON",
-              time: supportbot.Ticket.Timeout * 60000,
-            });
-          } catch (e) {
-            if (e.code === "COLLECTOR_ERROR") {
-              try {
-                let ticket = TicketData.tickets.findIndex((t) => t.id === ticketChannel.id);
-                TicketData.tickets[ticket].open = false;
-                fs.writeFileSync(
-                  "./Data/TicketData.json",
-                  JSON.stringify(TicketData, null, 4),
-                  (err) => {
-                    if (err) console.error(err);
-                  }
-                );
-                interaction.user.send(
-                  "Your ticket has timed out. Please open a new one, and select a department."
-                );
-              } catch (error) {return assignedUserId;
-                console.error("An error occurred while handling collector:", error);
-              }
-              return await ticketChannel.delete();
+          const message = await ticketChannel.send({
+            content: "Please select a department:",
+            components: [row],
+          });
+
+          const filter = (i) => i.user.id === interaction.user.id;
+          await message.awaitMessageComponent({
+            filter,
+            max: 1,
+            componentType: "BUTTON",
+            time: supportbot.Ticket.Timeout * 60000,
+          });
+
+        } catch (e) {
+          if (e.code === "COLLECTOR_ERROR") {
+            try {
+              const ticket = TicketData.tickets.findIndex((t) => t.id === ticketChannel.id);
+              TicketData.tickets[ticket].open = false;
+              fs.writeFileSync(
+                "./Data/TicketData.json",
+                JSON.stringify(TicketData, null, 4),
+                (err) => {
+                  if (err) console.error(err);
+                }
+              );
+              await interaction.user.send(
+                "Your ticket has timed out. Please open a new one and select a department."
+              );
+            } catch (error) {
+              console.error("An error occurred while handling collector:", error);
             }
+            await ticketChannel.delete();
           }
-        } catch (error) {
-          console.error("Error sending message:", error);
         }
       }
     } catch (error) {
diff --git a/Commands/userinfo.js b/Commands/userinfo.js
deleted file mode 100644
index ef06e7e..0000000
--- a/Commands/userinfo.js
+++ /dev/null
@@ -1,137 +0,0 @@
-// SupportBot | Emerald Services
-// User Info Command
-
-const fs = require("fs");
-const moment = require("moment");
-
-const Discord = require("discord.js");
-const yaml = require("js-yaml");
-
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8")
-);
-
-const cmdconfig = yaml.load(
-  fs.readFileSync("./Configs/commands.yml", "utf8")
-);
-
-const msgconfig = yaml.load(
-  fs.readFileSync("./Configs/messages.yml", "utf8")
-)
-
-const Command = require("../Structures/Command.js");
-
-module.exports =   new Command({
-    name: cmdconfig.UserInfo.Command,
-    description: cmdconfig.UserInfo.Description, 
-    type: Discord.ApplicationCommandType.ChatInput,
-    options: [
-      {
-        type: Discord.ApplicationCommandOptionType.User,
-        name: "user",
-        description: "The user you want to get info about.",
-        required: true,
-      }, // The user input
-    ],
-    permissions: cmdconfig.UserInfo.Permission,
-
-    async run(interaction) {
-      let disableCommand = true;
-
-        const { getRole } = interaction.client;
-        let SupportStaff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
-        let Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
-        if (!SupportStaff || !Admin)
-        
-          return interaction.reply(
-            "Some roles seem to be missing!\nPlease check for errors when starting the bot."
-          );
-    
-          const NoPerms = new Discord.EmbedBuilder()
-          .setTitle("Invalid Permissions!")
-          .setDescription(
-            `${msgconfig.Error.IncorrectPerms}\n\nRole Required: \`${supportbot.Roles.StaffMember.Staff}\` or \`${supportbot.Roles.StaffMember.Admin}\``
-          )
-          .setColor(supportbot.Embed.Colours.Warn);
-
-        if (
-            !interaction.member.roles.cache.has(SupportStaff.id) &&
-            !interaction.member.roles.cache.has(Admin.id)
-        )
-          return interaction.reply({ embeds: [NoPerms] });
-
-        let user = await interaction.options.getUser("user") || interaction.author; // Grab the mentioned user
-        let member = await interaction.guild.members.cache.get(user.id) // Check for user and his ID
-
-        const UserNotExist = new Discord.EmbedBuilder()
-          .setTitle("User Not Found!")
-          .setDescription(
-            `${msgconfig.Error.UserNotFound}\n\nTry Again:\`/${cmdconfig.UserInfoCommand} <@!User_ID> or @User\``
-          )
-          .setColor(supportbot.ErrorColour);
-        
-        if (!user) return interaction.reply({ embeds: [UserNotExist] });
-
-        // Flags a user/bot can have
-        const flags = {
-          DISCORD_EMPLOYEE: 'Discord Employee',
-          DISCORD_PARTNER: 'Discord Partner',
-          BUGHUNTER_LEVEL_1: 'Bug Hunter (Level 1)',
-          BUGHUNTER_LEVEL_2: 'Bug Hunter (Level 2)',
-          HYPESQUAD_EVENTS: 'HypeSquad Events',
-          HOUSE_BRAVERY: 'House of Bravery',
-          HOUSE_BRILLIANCE: 'House of Brilliance',
-          HOUSE_BALANCE: 'House of Balance',
-          EARLY_SUPPORTER: 'Early Supporter',
-          TEAM_USER: 'Team User',
-          SYSTEM: 'System',
-          VERIFIED_BOT: 'Verified Bot',
-          VERIFIED_DEVELOPER: 'Verified Bot Developer'
-        };
-
-        // Status message with icon
-        let status = {
-            online: "🟢Online",
-            idle: "🟡Idle",
-            dnd: "🔴Do Not Disturb",
-            offline: "⚫Offline"
-        };
-
-        const userFlags = user.flags.toArray();
-
-         // Embed containing the userinfo
-        let userembed = new Discord.EmbedBuilder()
-          .setTitle(`User Info for User: ${user.tag}`)
-          .setThumbnail(member.displayAvatarURL({ dynamic: true, size: 512 }))
-          .setColor(member.roles.highest.hexColor)
-          .addFields(
-            { name: "Name:", value: `${user.tag}\n<@${member.id}>`, inline: true },
-            { name: "ID:", value: `${member.id}`, inline: true },
-            { name: "Is Bot:", value: user.bot ? "Yes" : "No", inline: true },
-            { name: "House/Badge:", value: `${userFlags.length ? userFlags.map(flag => flags[flag]).join("\n") : "None"}`, inline: true },
-            { name: "Current Status:", value: `${status[member.presence ? member.presence.status : "offline"]}`, inline: true },
-            { name: "Avatar URL:", value: `[Click Here](${member.displayAvatarURL()})`, inline: true },
-            { name: "\u200b", value: "\u200b", inline: false}
-          )
-          .addFields(
-            { name: "Creation Date:", value: `${moment(user.createdAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(user.createdAt).startOf("day").fromNow()}`, inline: true },
-            { name: "Joined Date:", value: `${moment(member.joinedAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(member.joinedAt).startOf("day").fromNow()}`, inline: true },
-            { name: "Roles Total:", value: `${member.roles.cache.size -1}`, inline: false },
-            { name: "Highest Role:", value: `${member.roles.highest.id === interaction.guild.id ? "None" : member.roles.highest.toString()}`, inline: true },
-            { name: "Roles:", value: `${member.roles.cache.map(r => r).join(" ").replace("@everyone", " ") || "None"}`, inline: false },
-          )
-          .setFooter({ text: supportbot.Footer })
-          .setTimestamp();
-
-        // Send embed [userembed]
-        await interaction.reply({ embeds: [userembed] }).catch((err) => console.error("An error has occured: ", err));
-
-    },
-  })
-
-/**
- * @INFO
- * UserInfo command by Sypher#3415 | 321332200668790786
- * @INFO
- * Solely created for SupportBot | https://github.com/Emerald-Services/SupportBot/
- **/
diff --git a/Configs/commands.yml b/Configs/commands.yml
index c8aaa6b..3ab19d3 100644
--- a/Configs/commands.yml
+++ b/Configs/commands.yml
@@ -19,12 +19,6 @@ Help:
   Permission: ["SendMessages"]
   Enabled: true
 
-EnableAI:
-  Command: "enableai"
-  Description: "Talk with SupportBot"
-  Permission: ["SendMessages"]
-  Enabled: true
-
 Info:
   Command: "info"
   Description: "Get information about the **ServerName**."
@@ -37,9 +31,9 @@ TicketPanel:
   Permission: ["Administrator"]
   Enabled: true  
 
-TicketStats:
-  Command: "ticketstats"
-  Description: "Shows staff members their ticket statistics"
+Profile:
+  Command: "profile"
+  Description: "Shows the profile for a discord member."
   Permission: ["SendMessages"]
   # Command is automatically disabled when the TicketClaims is disabled.
 
@@ -49,9 +43,21 @@ OpenTicket:
   Permission: ["SendMessages"]
   Enabled: true
 
-Add:
+AddUser:
   Command: "add"
-  Description: "Add a user to the ticket."
+  Description: "Add a user to a support ticket."
+  Permission: ["SendMessages"]
+  Enabled: true
+
+ForceAddUser:
+  Command: "forceadd"
+  Description: "Add a user to a support ticket by bypassing the invite system."
+  Permission: ["SendMessages"]
+  Enabled: true
+
+RemoveUser:
+  Command: "remove"
+  Description: "Remove a user from a support ticket."
   Permission: ["SendMessages"]
   Enabled: true
   
diff --git a/Configs/messages.yml b/Configs/messages.yml
index d7fb80d..09fde0a 100644
--- a/Configs/messages.yml
+++ b/Configs/messages.yml
@@ -70,12 +70,6 @@ Ticket:
 
 #  <@%user%> - Tags the user who was added to the ticket.
 
-  AddUserToTicket_Title: "➕ Add User!"
-  AddUserToTicket: "> To add a user to this ticket, Tag them."
-
-  RemovedUserFromTicket_Title: "➖ Removed User!"
-  RemovedUserFromTicket: "> <@%user%> has been `Removed` from this ticket"
-
   Blacklisted: "> :x: You are not allowed to open a ticket"
   Muted: "> :x: You are `Muted` and therefore not allowed to open any tickets"
   InvalidSubject: "> No Reason Provided!"
@@ -108,6 +102,66 @@ TicketStats:
 
   Title: "Your Ticket Stats"
 
+AddUser:
+  NotInTicket_Title: "Ticket Invitation"
+  NotInTicket_Description: "> This command can only be used within a ticket thread."
+  
+  Invite_Title: "User Invited"
+  Invite_Description: "> %username% has been invited to join the ticket."
+
+  DM_Title: "Ticket Invitation"
+  DM_Description: "> You have been invited to join the ticket %channelname%. Do you accept?"
+  
+  Accept_Label: "Accept"
+  Reject_Label: "Reject"
+  ViewTicket_Label: "Go to Ticket"
+  
+  Accepted_Title: "Invitation Accepted"
+  Accepted_Message: "> You have been added to the ticket."
+  AddedToTicket_Title: "Added to Ticket"
+  AddedToTicket_Description: "> You have been added to the ticket %channel_link%."
+  
+  Declined_Title: "Invitation Declined"
+  Declined_Message: "> You have declined the invitation."
+  
+  NoResponse_Title: "No Response"
+  NoResponse_Message: "> You did not respond in time. Please contact staff if you wish to join the ticket."
+  
+  Error_Title: "Error"
+  Error_Adding: "> There was an error adding you to the ticket. Please try again."
+  
+  DM_Error_Title: "Error"
+  DM_Error_Description: "> Unable to send a DM to %username%. Please ensure your DMs are enabled."
+  
+  Unexpected_Error_Title: "Error"
+  Unexpected_Error_Description: "> An unexpected error occurred: %error%"
+
+RemoveUser:
+  NotInTicket_Title: "Error"
+  NotInTicket_Description: "This command can only be used in ticket threads."
+  
+  Removed_Title: "User Removed"
+  Removed_Message: "The user has been successfully removed from the ticket."
+  
+  RemovedFromTicket_Title: "Removed from Ticket"
+  RemovedFromTicket_Description: "You have been removed from the ticket channel %channel_link%."
+
+  Error_Title: "Error"
+  Error_Removing: "There was an error removing the user from the ticket."
+
+ForceAddUser:
+  NotInTicket_Title: "Not a Ticket"
+  NotInTicket_Description: "This command can only be used within a ticket thread."
+
+  Added_Title: "User Added"
+  Added_Description: "Successfully added %username% to the ticket."
+
+  AddedToTicket_Title: "You have been added to a Ticket"
+  AddedToTicket_Description: "You have been added to the ticket channel [%channel_link%]."
+
+  Error_Title: "Error"
+  Error_Adding: "There was an error adding the user to the ticket."
+
 Error:
   IncorrectPerms: "> :x: **Err!** You do not have the correct permissions to use this."
   InvalidChannel: "> :x: **Err!** Channel not found. Please create it!"
diff --git a/Configs/supportbot-ai.yml b/Configs/supportbot-ai.yml
index 0dd7cc3..02b5494 100644
--- a/Configs/supportbot-ai.yml
+++ b/Configs/supportbot-ai.yml
@@ -17,11 +17,11 @@ General:
   # Max tokens you can set is 400
   # For more information about tokens, go to https://openai.com/api/pricing/
 
-  OpenAI_Key: "OPEN AI KEY"
+  OpenAI_Key: "OPENAI_KEY"
   # To create an OpenAI API key, go to https://platform.openai.com/api-keys
 
 
-  PastebinAPI_Key: "PASTEBIN KEY"
+  PastebinAPI_Key: "PASTEBIN_KEY"
   # You can get your Pastebin API Key from https://pastebin.com
   PastebinAPI_URL: "https://pastebin.com/api/api_post.php" 
 
diff --git a/Configs/supportbot.yml b/Configs/supportbot.yml
index 092c0f1..f8d52e9 100644
--- a/Configs/supportbot.yml
+++ b/Configs/supportbot.yml
@@ -11,7 +11,7 @@
 #           Official Documentation: https://github.com/Emerald-Services/SupportBot/wiki
 #           Third-Party Documentation: COMING SOON
 
-SupportBot_Version: "v8.0.1"
+SupportBot_Version: "v8.1"
 # Do not change the version number
 
 # -------------------------
@@ -20,7 +20,7 @@ SupportBot_Version: "v8.0.1"
 
 General:
   Name: "SupportBot"
-  Token: "BOT TOKEN HERE"
+  Token: "BOT_TOKEN_HERE"
   # To get your Discord Bot Token, Go to https://discord.com/developers/applications
 
   Addons:
diff --git a/Data/Profiles/419821884431925260.json b/Data/Profiles/419821884431925260.json
index b096324..bf79b27 100644
--- a/Data/Profiles/419821884431925260.json
+++ b/Data/Profiles/419821884431925260.json
@@ -1,5 +1,5 @@
 {
-  "clockedIn": true,
+  "clockedIn": false,
   "bio": "Hi",
   "timezone": "GMT"
 }
\ No newline at end of file
diff --git a/Data/Profiles/709003903353618506.json b/Data/Profiles/709003903353618506.json
new file mode 100644
index 0000000..134d8ba
--- /dev/null
+++ b/Data/Profiles/709003903353618506.json
@@ -0,0 +1,5 @@
+{
+  "bio": "",
+  "timezone": "",
+  "clockedIn": true
+}
\ No newline at end of file
diff --git a/Data/SuggestionData.json b/Data/SuggestionData.json
index b550ff7..c401bda 100644
--- a/Data/SuggestionData.json
+++ b/Data/SuggestionData.json
@@ -12,5 +12,11 @@
     "author": "419821884431925260",
     "upvotes": [],
     "downvotes": []
+  },
+  "1260279162854441042": {
+    "suggestion": "test",
+    "author": "419821884431925260",
+    "upvotes": [],
+    "downvotes": []
   }
 }
\ No newline at end of file
diff --git a/Data/TicketData.json b/Data/TicketData.json
index 9f923fb..d7b44e2 100644
--- a/Data/TicketData.json
+++ b/Data/TicketData.json
@@ -179,6 +179,91 @@
             "createdAt": "2024-07-02T19:37:19.467Z",
             "claimedAt": "2024-07-02T19:43:12.873Z",
             "claimedBy": "419821884431925260"
+        },
+        {
+            "id": "1259980339816697907",
+            "name": "ticket-0037",
+            "user": "419821884431925260",
+            "number": "0037",
+            "reason": "> No Reason Provided!",
+            "open": false,
+            "subUsers": [],
+            "createdAt": "2024-07-08T21:12:06.009Z",
+            "claimedAt": "2024-07-08T21:12:17.454Z",
+            "claimedBy": "419821884431925260"
+        },
+        {
+            "id": "1259980831749832807",
+            "name": "ticket-0038",
+            "user": "419821884431925260",
+            "number": "0038",
+            "reason": "> No Reason Provided!",
+            "open": false,
+            "subUsers": [],
+            "createdAt": "2024-07-08T21:14:01.173Z",
+            "claimedAt": "2024-07-08T21:14:12.930Z",
+            "claimedBy": "419821884431925260"
+        },
+        {
+            "id": "1260004238856163470",
+            "name": "ticket-0039",
+            "user": "419821884431925260",
+            "number": "0039",
+            "reason": "> No Reason Provided!",
+            "open": true,
+            "subUsers": [],
+            "createdAt": "2024-07-08T22:47:02.254Z",
+            "claimedAt": "2024-07-08T22:47:11.156Z",
+            "claimedBy": "419821884431925260"
+        },
+        {
+            "id": "1260009197207027846",
+            "name": "ticket-0040",
+            "user": "419821884431925260",
+            "number": "0040",
+            "reason": "test",
+            "open": true,
+            "subUsers": [],
+            "createdAt": "2024-07-08T23:06:44.329Z",
+            "claimedAt": "2024-07-08T23:06:51.047Z",
+            "claimedBy": "419821884431925260"
+        },
+        {
+            "id": "1260257345292865556",
+            "name": "ticket-0041",
+            "user": "419821884431925260",
+            "number": "0041",
+            "reason": "blob",
+            "open": true,
+            "subUsers": [
+                "709003903353618506",
+                "709003903353618506",
+                "709003903353618506",
+                "709003903353618506",
+                "709003903353618506",
+                "709003903353618506",
+                "709003903353618506",
+                "419821884431925260",
+                "419821884431925260",
+                "709003903353618506",
+                "419821884431925260",
+                "709003903353618506"
+            ],
+            "createdAt": "2024-07-09T15:32:47.543Z",
+            "claimedAt": "2024-07-09T15:33:06.442Z",
+            "claimedBy": "419821884431925260"
+        },
+        {
+            "id": "1260263275464233060",
+            "name": "ticket-0042",
+            "user": "419821884431925260",
+            "number": "0042",
+            "reason": "blob",
+            "open": true,
+            "subUsers": [],
+            "createdAt": "2024-07-09T15:56:21.766Z",
+            "claimedAt": "2024-07-09T15:58:15.205Z",
+            "claimedBy": "709003903353618506"
         }
     ]
 }
\ No newline at end of file
diff --git a/Data/ticket-panel-id.json b/Data/ticket-panel-id.json
index 805b116..6b7a3d9 100644
--- a/Data/ticket-panel-id.json
+++ b/Data/ticket-panel-id.json
@@ -1,4 +1,4 @@
 {
-    "id": 37,
+    "id": 43,
     "TicketPanelID": "1250863985335472312"
 }
\ No newline at end of file
diff --git a/Events/interactionCreate.js b/Events/interactionCreate.js
index c636649..36fe9e6 100644
--- a/Events/interactionCreate.js
+++ b/Events/interactionCreate.js
@@ -16,20 +16,25 @@ try {
 }
 
 module.exports = new Event("interactionCreate", async (client, interaction) => {
-  if (interaction.type == Discord.InteractionType.ApplicationCommand) {
+  console.log("Interaction received:", interaction.type); // Log interaction type
+
+  if (interaction.type === Discord.InteractionType.ApplicationCommand) {
     const command = client.commands.find(
       (cmd) => cmd.name.toLowerCase() === interaction.commandName
     );
 
+    console.log("Command received:", interaction.commandName); // Log command name
+
     if (interaction.user.bot || !interaction.guild) return;
 
     const NotValid = new Discord.EmbedBuilder()
-      .setDescription(`:x: \`Invalid Command\` `)
+      .setDescription(`:x: \`Invalid Command\``)
       .setColor(supportbot.Embed.Colours.Error);
 
     if (!command)
       return interaction.reply({
         embeds: [NotValid],
+        ephemeral: true,
       });
 
     const permission = interaction.member.permissions.has(command.permissions);
@@ -43,8 +48,50 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
     if (!permission)
       return interaction.reply({
         embeds: [ValidPerms],
+        ephemeral: true,
       });
-    command.run(interaction);
+
+    try {
+      if (command.name === cmdconfig.OpenTicket.Command && supportbot.Ticket.TicketReason) {
+        const modal = new Discord.ModalBuilder()
+          .setCustomId("ticketReasonModal")
+          .setTitle("Ticket Reason")
+          .addComponents(
+            new Discord.ActionRowBuilder().addComponents(
+              new Discord.TextInputBuilder()
+                .setCustomId("reasonInput")
+                .setLabel("Reason")
+                .setStyle(Discord.TextInputStyle.Paragraph)
+                .setRequired(true)
+            )
+          );
+
+        await interaction.showModal(modal);
+      } else {
+        console.log("Running command:", command.name); // Log running command
+        await command.run(interaction);
+      }
+    } catch (error) {
+      console.error("Error executing command:", error);
+      await interaction.reply({
+        content: "An error occurred while executing the command.",
+        ephemeral: true,
+      });
+    }
+  }
+
+  if (interaction.isModalSubmit()) {
+    if (interaction.customId === "ticketReasonModal") {
+      const reason = interaction.fields.getTextInputValue("reasonInput");
+      interaction.customId = `createticket-${reason}`;
+      const cmd = client.commands.get(cmdconfig.OpenTicket.Command);
+      if (cmd) {
+        interaction.reason = reason; // Attach the reason to the interaction object
+        await cmd.run(interaction);
+      } else {
+        console.error("Command not found.");
+      }
+    }
   }
 
   if (interaction.isStringSelectMenu()) {
@@ -52,26 +99,11 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       const selectedOption = interaction.values[0];
       const { getRole, getChannel } = interaction.client;
       switch (selectedOption) {
-        case "ticketadduser":
-          const AddUserThreadTicket = new Discord.EmbedBuilder()
-            .setTitle(`${msgconfig.Ticket.AddUserToTicket}`)
-            .setDescription(`${msgconfig.Ticket.AddUserToTicket}`)
-            .setColor(supportbot.Embed.Colours.General);
-
-          await interaction.reply({
-            embeds: [AddUserThreadTicket],
-            ephemeral: true,
-          });
-          break;
-
-        case "ticketremoveuser":
-          await removeUserFromThread(interaction);
-          break;
 
         case "ticketclose":
           const closeCommand = client.commands.get(cmdconfig.CloseTicket.Command);
           if (closeCommand) {
-            closeCommand.run(interaction);
+            await closeCommand.run(interaction);
           } else {
             console.error("[X] Close Command Not Found");
           }
@@ -89,32 +121,66 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
   }
 
   if (interaction.isButton()) {
-    if (interaction.customId === 'createticket') {
-      try {
-        const cmd = client.commands.get(cmdconfig.OpenTicket.Command);
-        if (!cmd) return;
-        cmd.run(interaction);
-      } catch (error) {
-        console.error("Error executing the ticket command:", error);
-        await interaction.reply({
-          content: "An error occurred while creating the ticket.",
-          ephemeral: true,
-        });
+    if (interaction.customId === "createticket") {
+      if (supportbot.Ticket.TicketReason) {
+        const modal = new Discord.ModalBuilder()
+          .setCustomId("ticketReasonModal")
+          .setTitle("Ticket Reason")
+          .addComponents(
+            new Discord.ActionRowBuilder().addComponents(
+              new Discord.TextInputBuilder()
+                .setCustomId("reasonInput")
+                .setLabel("Reason")
+                .setStyle(Discord.TextInputStyle.Paragraph)
+                .setRequired(true)
+            )
+          );
+
+        await interaction.showModal(modal);
+      } else {
+        try {
+          const cmd = client.commands.get(cmdconfig.OpenTicket.Command);
+          if (!cmd) return;
+          await cmd.run(interaction);
+        } catch (error) {
+          console.error("Error executing the ticket command:", error);
+          await interaction.reply({
+            content: "An error occurred while creating the ticket.",
+            ephemeral: true,
+          });
+        }
       }
     }
 
     if (interaction.customId === "openticket") {
-      try {
-        const cmd = client.commands.get(cmdconfig.OpenTicket);
-        if (!cmd) return;
-        cmd.run(interaction);
-      } catch (error) {
-        console.error(error);
+      if (supportbot.Ticket.TicketReason) {
+        const modal = new Discord.ModalBuilder()
+          .setCustomId("ticketReasonModal")
+          .setTitle("Ticket Reason")
+          .addComponents(
+            new Discord.ActionRowBuilder().addComponents(
+              new Discord.TextInputBuilder()
+                .setCustomId("reasonInput")
+                .setLabel("Reason")
+                .setStyle(Discord.TextInputStyle.Paragraph)
+                .setRequired(true)
+            )
+          );
+
+        await interaction.showModal(modal);
+      } else {
+        try {
+          const cmd = client.commands.get(cmdconfig.OpenTicket.Command);
+          if (!cmd) return;
+          await cmd.run(interaction);
+        } catch (error) {
+          console.error(error);
+        }
       }
     }
 
-    if (interaction.customId.startsWith('claimticket-')) {
-      const ticketChannelId = interaction.customId.split('-')[1];
+    if (interaction.customId.startsWith("claimticket-")) {
+      const ticketChannelId = interaction.customId.split("-")[1];
       const ticketChannel = interaction.guild.channels.cache.get(ticketChannelId);
       if (!ticketChannel) {
         return interaction.reply({
@@ -144,7 +210,7 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       const NoPermsClaim = new Discord.EmbedBuilder()
         .setTitle(msgconfig.Ticket.ClaimTickets.NoPermsToClaimTitle)
         .setDescription(
-          msgconfig.Ticket.ClaimTickets.NoPermsToClaim.replace('%channel%', ticketChannel.name)
+          msgconfig.Ticket.ClaimTickets.NoPermsToClaim.replace("%channel%", ticketChannel.name)
         )
         .setColor(supportbot.Embed.Colours.Error);
 
@@ -160,7 +226,7 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
 
       setTimeout(() => {
         pingclaimedstaff.delete();
-      }, 2000)
+      }, 2000);
 
       const TicketData = JSON.parse(fs.readFileSync("./Data/TicketData.json", "utf8"));
       const ticketIndex = TicketData.tickets.findIndex((t) => t.id === ticketChannelId);
@@ -174,13 +240,13 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       const claimedEmbed = new Discord.EmbedBuilder(claimMessage.embeds[0].data)
         .setTitle(msgconfig.Ticket.ClaimTickets.ClaimedTitle)
         .setDescription(
-          msgconfig.Ticket.ClaimTickets.ClaimMessage_Edit.replace('%user%', interaction.user.id).replace('%channel%', ticketChannel.id)
+          msgconfig.Ticket.ClaimTickets.ClaimMessage_Edit.replace("%user%", interaction.user.id).replace("%channel%", ticketChannel.id)
         )
         .setColor(supportbot.Embed.Colours.Success);
 
       const successfullyClaimed = new Discord.EmbedBuilder()
         .setTitle(msgconfig.Ticket.ClaimTickets.ClaimedTitle)
-        .setDescription(msgconfig.Ticket.ClaimTickets.Claimed.replace('%channel%', ticketChannel.id))
+        .setDescription(msgconfig.Ticket.ClaimTickets.Claimed.replace("%channel%", ticketChannel.id))
         .setColor(supportbot.Embed.Colours.Success);
 
       await claimMessage.edit({ embeds: [claimedEmbed], components: [] });
@@ -191,36 +257,41 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
     }
 
     // SUGGESTION INTERACTIONS [START]
-    
-    if (interaction.customId === 'upvote' || interaction.customId === 'downvote' || interaction.customId === 'removevote') {
+
+    if (
+      interaction.customId === "upvote" ||
+      interaction.customId === "downvote" ||
+      interaction.customId === "removevote"
+    ) {
       const suggestion = suggestions[interaction.message.id];
-      if (!suggestion) return interaction.reply({ content: 'Suggestion not found.', ephemeral: true });
+      if (!suggestion)
+        return interaction.reply({ content: "Suggestion not found.", ephemeral: true });
 
       const userId = interaction.user.id;
       const hasUpvoted = suggestion.upvotes.includes(userId);
       const hasDownvoted = suggestion.downvotes.includes(userId);
 
-      if (interaction.customId === 'upvote') {
+      if (interaction.customId === "upvote") {
         if (hasUpvoted) {
-          suggestion.upvotes = suggestion.upvotes.filter(id => id !== userId);
+          suggestion.upvotes = suggestion.upvotes.filter((id) => id !== userId);
         } else {
           suggestion.upvotes.push(userId);
           if (hasDownvoted) {
-            suggestion.downvotes = suggestion.downvotes.filter(id => id !== userId);
+            suggestion.downvotes = suggestion.downvotes.filter((id) => id !== userId);
           }
         }
-      } else if (interaction.customId === 'downvote') {
+      } else if (interaction.customId === "downvote") {
         if (hasDownvoted) {
-          suggestion.downvotes = suggestion.downvotes.filter(id => id !== userId);
+          suggestion.downvotes = suggestion.downvotes.filter((id) => id !== userId);
         } else {
           suggestion.downvotes.push(userId);
           if (hasUpvoted) {
-            suggestion.upvotes = suggestion.upvotes.filter(id => id !== userId);
+            suggestion.upvotes = suggestion.upvotes.filter((id) => id !== userId);
           }
         }
-      } else if (interaction.customId === 'removevote') {
-        suggestion.upvotes = suggestion.upvotes.filter(id => id !== userId);
-        suggestion.downvotes = suggestion.downvotes.filter(id => id !== userId);
+      } else if (interaction.customId === "removevote") {
+        suggestion.upvotes = suggestion.upvotes.filter((id) => id !== userId);
+        suggestion.downvotes = suggestion.downvotes.filter((id) => id !== userId);
       }
 
       fs.writeFileSync("./Data/SuggestionData.json", JSON.stringify(suggestions, null, 2));
@@ -228,13 +299,20 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       const upvoteCount = suggestion.upvotes.length;
       const downvoteCount = suggestion.downvotes.length;
 
-      const updatedEmbed = new Discord.EmbedBuilder(interaction.message.embeds[0].data)
-        .setFields([
-          { name: 'Suggestion', value: suggestion.suggestion, inline: true },
-          { name: 'From', value: `<@${suggestion.author}>` },
-          { name: `${supportbot.Suggestions.UpvoteEmoji} ${supportbot.Suggestions.UpvoteTitle}`, value: `${upvoteCount}`, inline: true },
-          { name: `${supportbot.Suggestions.DownvoteEmoji} ${supportbot.Suggestions.DownvoteTitle}`, value: `${downvoteCount}`, inline: true }
-        ]);
+      const updatedEmbed = new Discord.EmbedBuilder(interaction.message.embeds[0].data).setFields([
+        { name: "Suggestion", value: suggestion.suggestion, inline: true },
+        { name: "From", value: `<@${suggestion.author}>` },
+        {
+          name: `${supportbot.Suggestions.UpvoteEmoji} ${supportbot.Suggestions.UpvoteTitle}`,
+          value: `${upvoteCount}`,
+          inline: true,
+        },
+        {
+          name: `${supportbot.Suggestions.DownvoteEmoji} ${supportbot.Suggestions.DownvoteTitle}`,
+          value: `${downvoteCount}`,
+          inline: true,
+        },
+      ]);
 
       await interaction.update({ embeds: [updatedEmbed] });
     }
@@ -246,7 +324,9 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       const Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
 
       if (!SupportStaff || !Admin) {
-        return interaction.reply("Some roles seem to be missing!\nPlease check for errors when starting the bot.");
+        return interaction.reply(
+          "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+        );
       }
 
       const NoPerms = new Discord.EmbedBuilder()
@@ -256,7 +336,10 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
         )
         .setColor(supportbot.Embed.Colours.Warn);
 
-      if (!interaction.member.roles.cache.has(SupportStaff.id) && !interaction.member.roles.cache.has(Admin.id)) {
+      if (
+        !interaction.member.roles.cache.has(SupportStaff.id) &&
+        !interaction.member.roles.cache.has(Admin.id)
+      ) {
         return interaction.reply({ embeds: [NoPerms] });
       }
     }
@@ -264,9 +347,7 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
     await interaction.channel.setInvitable(enable);
 
     const message = enable ? msgconfig.Ticket.EnableInvites : msgconfig.Ticket.DisableInvites;
-    const embed = new Discord.EmbedBuilder()
-      .setDescription(message)
-      .setColor(supportbot.Embed.Colours.General);
+    const embed = new Discord.EmbedBuilder().setDescription(message).setColor(supportbot.Embed.Colours.General);
 
     await interaction.reply({
       embeds: [embed],
@@ -275,7 +356,7 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
   }
 
   // Modal submission handler for editing profile
-  if (interaction.type === Discord.InteractionType.ModalSubmit && interaction.customId === 'editProfileModal') {
+  if (interaction.type === Discord.InteractionType.ModalSubmit && interaction.customId === "editProfileModal") {
     const userId = interaction.user.id;
     const profilePath = `./Data/Profiles/${userId}.json`;
 
@@ -286,13 +367,13 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       profileData = {
         bio: "",
         timezone: "",
-        clockedIn: false
+        clockedIn: false,
       };
     }
 
     try {
-      const newBio = interaction.fields.getTextInputValue('bio');
-      const newTimezone = interaction.fields.getTextInputValue('timezone');
+      const newBio = interaction.fields.getTextInputValue("bio");
+      const newTimezone = interaction.fields.getTextInputValue("timezone");
 
       profileData.bio = newBio;
       profileData.timezone = newTimezone;
@@ -304,22 +385,25 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
         .setColor(supportbot.Embed.Colours.General)
         .setThumbnail(interaction.user.displayAvatarURL())
         .addFields(
-          { name: 'Bio', value: newBio || 'No bio set.', inline: false },
-          { name: 'Timezone', value: newTimezone || 'No timezone set.', inline: true }
+          { name: "Bio", value: newBio || "No bio set.", inline: false },
+          { name: "Timezone", value: newTimezone || "No timezone set.", inline: true }
         );
 
       if (profileData.clockedIn !== undefined) {
         updatedProfileEmbed.addFields({
-          name: 'Clocked In Status',
-          value: profileData.clockedIn ? '✅ Clocked In' : '❌ Clocked Out',
-          inline: true
+          name: "Clocked In Status",
+          value: profileData.clockedIn ? "✅ Clocked In" : "❌ Clocked Out",
+          inline: true,
         });
       }
 
       await interaction.reply({ embeds: [updatedProfileEmbed], ephemeral: true });
     } catch (error) {
       console.error("Failed to update profile data: ", error);
-      await interaction.reply({ content: "There was an error while updating your profile. Please try again later.", ephemeral: true });
+      await interaction.reply({
+        content: "There was an error while updating your profile. Please try again later.",
+        ephemeral: true,
+      });
     }
   }
 });
diff --git a/Events/messageCreate.js b/Events/messageCreate.js
index b1999a1..724537b 100644
--- a/Events/messageCreate.js
+++ b/Events/messageCreate.js
@@ -14,10 +14,10 @@ function loadConfig(path) {
     }
 }
 
-const supportbotai = yaml.load(fs.readFileSync("./Configs/supportbot-ai.yml"));
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbotai = loadConfig("./Configs/supportbot-ai.yml");
+const supportbot = loadConfig("./Configs/supportbot.yml");
+const cmdconfig = loadConfig("./Configs/commands.yml");
+const msgconfig = loadConfig("./Configs/messages.yml");
 
 // Validate configuration values
 function validateConfig(config, keys) {
@@ -28,6 +28,11 @@ function validateConfig(config, keys) {
     });
 }
 
+validateConfig(supportbotai, ['General', 'Channels', 'Messages']);
+validateConfig(supportbot, ['Embed']);
+validateConfig(cmdconfig, ['Ping']);
+validateConfig(msgconfig, ['ErrorResponse', 'OpenAIError']);
+
 const CHANNELS = [supportbotai.Channels.AIChannel];
 
 // Initialize Discord client
@@ -64,11 +69,26 @@ async function createPaste(content) {
     }
 }
 
+// Function to fetch latest commands and configuration
+function getDynamicData() {
+    const commands = loadConfig("./Configs/commands.yml");
+    const configurations = {
+        supportbotai: loadConfig("./Configs/supportbot-ai.yml"),
+        supportbot: loadConfig("./Configs/supportbot.yml"),
+        cmdconfig: loadConfig("./Configs/commands.yml"),
+        msgconfig: loadConfig("./Configs/messages.yml"),
+    };
+
+    return { commands, configurations };
+}
+
 // Event handler for message creation
 module.exports = new Event("messageCreate", async (client, message) => {
     if (message.author.bot || !message.guild) return;
     if (!CHANNELS.includes(message.channelId) && !message.mentions.users.has(client.user.id)) return;
 
+    const { commands, configurations } = getDynamicData();
+
     if (supportbotai.Enabled) {
         const sendTypingInterval = setInterval(() => {
             message.channel.sendTyping();
diff --git a/Structures/Client.js b/Structures/Client.js
index 4afb632..1b12303 100644
--- a/Structures/Client.js
+++ b/Structures/Client.js
@@ -85,10 +85,22 @@ class Client extends Discord.Client {
       tempCommandFiles = tempCommandFiles.filter(item => item !== "Ping.js");
     }
 
-    if (supportbot.Ticket.ClaimTickets.Enabled === false) {
-      tempCommandFiles = tempCommandFiles.filter(item => item !== "ticketstats.js");
+    if (cmdconfig.AddUser.Enabled === false) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "addUser.js");
     }
 
+    if (cmdconfig.RemoveUser.Enabled === false) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "removeUser.js");
+    }    
+
+    if (cmdconfig.ForceAddUser.Enabled === false) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "forceaddUser.js");
+    }   
+
+    if (cmdconfig.Profile.Enabled === false) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "Profile.js");
+    }    
+
     const commandFiles = tempCommandFiles;
     const commands = commandFiles.map((file) => require(`../Commands/${file}`));
 
diff --git a/Structures/generateImage.js b/Structures/generateImage.js
new file mode 100644
index 0000000..d5b201e
--- /dev/null
+++ b/Structures/generateImage.js
@@ -0,0 +1,33 @@
+const fs = require("fs");
+const yaml = require("js-yaml");
+const axios = require("axios");
+
+const supportbotai = yaml.load(fs.readFileSync("./Configs/supportbot-ai.yml", "utf8"));
+
+async function generateImage(prompt, negativePrompt, cfgScale) {
+    try {
+        const response = await axios.post('https://api.pepperai.xyz/generate', {
+            prompt: prompt,
+            negativePrompt: negativePrompt,
+            cfgScale: cfgScale
+        }, {
+            headers: {
+                'Authorization': `Bearer ${supportbotai.General.PepperAI_Key}`,
+                'Content-Type': 'application/json'
+            }
+        });
+
+        console.log('PepperAI Response:', response.data); // Log the entire response for debugging
+
+        if (response.data && response.data.imageUrl) {
+            return response.data.imageUrl;
+        } else {
+            throw new Error(`Invalid response structure: ${JSON.stringify(response.data)}`);
+        }
+    } catch (error) {
+        console.error('PepperAI Image Generation Error:', error);
+        throw error;
+    }
+}
+
+module.exports = generateImage;