Moved configs from Data to Configs
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# ___ _ ___ _
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# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
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# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
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# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
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# |_| |_|
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#
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# SupportBot created by Emerald Services
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# Installed with MIT License
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#
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# Discord Support: https:#emeraldsrv.dev/discord
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# Community Resources: https:#emeraldsrv.dev/resources
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# -------------------------------
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# Command Name Configuration
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# -------------------------------
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TicketAdd: "add"
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TicketRemove: "remove"
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OpenTicket: "ticket"
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CloseTicket: "close"
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InfoCommand: "info"
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PingCommand: "ping"
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HelpCommand: "help"
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EmbedCommand: "embed"
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# ---------------------------------------
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# Command Description Configuration
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# ---------------------------------------
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TicketAddDesc: "Add a user to a support ticket."
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TicketRemoveDesc: "Remove a user from a support ticket."
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OpenTicketDesc: "Open a new support ticket."
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CloseTicketDesc: "Close your support ticket."
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InfoCommandDesc: "Get information about the brand."
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PingCommandDesc: "Pong!"
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HelpCommandDesc: "Get a list of all the commands."
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EmbedCommandDesc: "Send a message as an embed."
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@@ -1,194 +0,0 @@
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# ___ _ ___ _
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# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
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# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
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# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
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# |_| |_|
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#
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# SupportBot created by Emerald Services
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# Installed with MIT License
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#
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# Discord Support: https://emeraldsrv.dev/discord
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# Community Resources: https://emeraldsrv.dev/resources
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SupportBot_Version: "7.2"
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# -------------------------
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# General Configuration
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# -------------------------
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Name: "SupportBot"
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# No Prefix, as everything uses the new Slash (/) Commands feature!
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Token: "BOT_TOKEN"
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# -------------------------
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# Activity Configuration
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# -------------------------
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BotActivity: "Need Help? /ticket"
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StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
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# Set The ActivityType to "STREAMING" for a streaming status!
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ActivityType: "PLAYING"
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# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
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# -------------------------
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# Embed Configuration
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# -------------------------
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EmbedColour: "#f74343"
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EmbedFooter: "SupportBot | An Advanced Ticket System"
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ErrorColour: "#d12519"
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SuccessColour: "#04b545"
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WarningColour: "#fca117"
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# -------------------------
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# Information Configuration
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# -------------------------
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InfoTitle: "Information"
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AboutMe: "Hi, I'm SupportBot an advanced discord ticket bot with 100% customization! [Download](https://emeraldsrv.dev/download)"
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InfoButtonText: "Visit Site"
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InfoURL: "https://emeraldsrv.dev"
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InfoColour: "#f74343"
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# -------------------------
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# Help Configuration
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# -------------------------
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HelpMenu: true # Do not change!
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SendHelpPage: "channel" # Set to channel or dm
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# -------------------------
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# Role Configuration
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# -------------------------
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AutoRole: true
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AutoRole_Role: "Member"
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LockdownRole: "@everyone"
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Staff: "Support Team"
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Admin: "Project Developer"
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TicketBlackListRole: "Blacklisted"
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# ----------------------------
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# Suggestions Configuration
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# ----------------------------
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SuggestionChannel: "suggestions"
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# -------------------------
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# Tickets Configuration
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# -------------------------
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TicketCategory: "▬▬ TICKETS ▬▬"
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TicketChannel: "ticket"
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TicketLog: "ticket-log"
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TranscriptLog: "ticket-data"
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TranscriptTitle: "Ticket Transcript"
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TicketLog_Title: "Ticket Log"
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TicketBlackListMessage: "You are not allowed to open a ticket"
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TicketSubject: "description"
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# "description" will displays the ticket reason within the channel description
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# "embed" will displays the ticket reason within the ticket embed
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AllowTicketMentions: true
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# Set to true to allow the ticket to mention the author and the support team.
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# Set to false to dis-allow mentions within tickets.
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# --- Creation Config ---
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# --- Start ---
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# Available Placeholders:
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# %ticketusername% - User who created the ticket.
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# <@%ticketauthor%> - Tags the user who created the ticket.
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# <#%ticketid%> - Mentions the ticket channel.
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Ticket_Title: "Server Support | %ticketusername%"
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TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
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Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
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NoTicketSubject: "No Reason Provided!"
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TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
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AddedUser: "👍 <@%user%> has been added to this ticket"
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RemovedUser: "👍 <@%user%> has been removed from this ticket"
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# --- Buttons Config ---
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# --- Start ---
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# Discord Button Colour Selection
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# PRIMARY - Blurple
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# DANGER - Red
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# SUCCESS - Green
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# Secondary - Grey
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TicketLockReaction: "🔒"
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TicketDeleteReaction: "⛔"
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LockTicketCategory: "Archive"
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TicketCloseEmoji: "❌"
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TicketDeleteEmoji: "⛔"
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TicketLockEmoji: "🔒"
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TicketCloseColour: "DANGER"
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TicketDeleteColour: "DANGER"
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TicketLockColour: "PRIMARY"
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TicketDept1Colour: "PRIMARY"
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TicketDept2Colour: "PRIMARY"
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TicketDept3Colour: "PRIMARY"
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TicketDept1Emoji: "1️⃣"
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TicketDept2Emoji: "2️⃣"
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TicketDept3Emoji: "3️⃣"
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TranscriptSavedMessage: "📝 **Transcript Saved!**"
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TicketLockMessage: "❌ **Ticket Locked!**"
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TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
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TicketDeleteTime: 5000 # Time must be set in milliseconds.
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# --- Departments Config ---
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# --- Start ---
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TicketDepartments: true
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AllowStaff: true
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# If set to false users with the "Staff" role will not be able to view tickets
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# without a valid department role set below.
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# Set to false to allow "Staff" to see tickets whether its a department for them or not.
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DepartmentTitle_1: "General Support"
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DepartmentTitle_2: "Billing Support"
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DepartmentTitle_3: "Admin Team"
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# Ticket department title, This is the title for a ticket department to help users know what is available.
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DepartmentRole_1: "Support Team"
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DepartmentRole_2: "Support Team"
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DepartmentRole_3: "Project Developer"
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# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been chosen.
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# --- Closing Config ---
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# --- Start ---
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ClosingTicket: ":warning: You have requested to close your support ticket."
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ClosingConfirmation_Word: "confirm"
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CloseConfirmation: false
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# ---------------------------
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# Error / Warning Messages
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# ---------------------------
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IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
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InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
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UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
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NoValidTicket: ":warning: You cannot execute this command here."
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TicketExists: ":warning: This ticket cannot be opened, It already exists!"
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@@ -0,0 +1,3 @@
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{
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"TicketPanelID": ""
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}
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@@ -1 +0,0 @@
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TicketPanelID: ""
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@@ -1,41 +0,0 @@
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# ___ _ ___ _
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# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
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# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
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# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
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# |_| |_|
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#
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# SupportBot created by Emerald Services
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# Installed with MIT License
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#
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# Discord Support: https:#emeraldsrv.dev/discord
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# Community Resources: https:#emeraldsrv.dev/resources
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# -------------------------------
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# Ticket Panel Configuration
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# -------------------------------
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TicketPanel: true
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# ----------------------------------------
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# Ticket Panel Message Configuration
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# ----------------------------------------
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Channel: "create-ticket"
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ButtonEmoji: "📩"
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ButtonLabel: "Open Ticket"
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ButtonColour: "SUCCESS"
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# Colour Options:
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# -> PRIMARY - Blurple
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# -> SECONDARY - Grey
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# -> SUCCESS - Green
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# -> DANGER - Red
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PanelTitle: "Need Help? Create a Support Ticket."
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TicketPanel_Description: true
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TicketPanel_Thumbnail: false
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TicketPanel_Image: false
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PanelMessage: "Click the button to open a new support ticket."
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PanelThumbnail: "https://i.imgur.com/ieeZejl.png"
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PanelImage: "https://i.imgur.com/5NkcmDq.png"
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Reference in new issue
Block a user