diff --git a/.DS_Store b/.DS_Store
index 60ffdb6..56b5e8b 100644
Binary files a/.DS_Store and b/.DS_Store differ
diff --git a/Dockerfile b/Dockerfile
old mode 100644
new mode 100755
diff --git a/LICENSE b/LICENSE
old mode 100644
new mode 100755
diff --git a/README.md b/README.md
old mode 100644
new mode 100755
index a23f3fb..4656aa2
--- a/README.md
+++ b/README.md
@@ -1,7 +1,15 @@
-# SupportBot
-A self hosted discord support bot.
+![SupportBot](https://i.imgur.com/OFO3XB2.png)
+
+SupportBot the #1 self-hosted discord ticket system with any customizations and features to help make your support system look clean, tidy and professional. It's self-hosted! No need to use someone's public discord bot thats used in a handful of servers. Create, Configure & Use your own discord bot installed with SupportBot.
+
+### SupportBot Compatibility
+
+> Anything older than v6 we will no longer be supporting, However our terms & conditions still remain valid for all copies of our product "SupportBot".
+
+|---------|---------|
+| Version |         |
+|---------|---------|
+|   6.0.  |    ✅   |   
+|---------|---------|
 
-SupportBot is a free discord application that can be easily customised to your own brand. 
-Yes you heard me. This documentation will explain you how to setup & install SupportBot.[
 
-[**Documentation**](https://docs.emeraldsrv.dev/)
diff --git a/addons/.DS_Store b/addons/.DS_Store
new file mode 100644
index 0000000..a61e04e
Binary files /dev/null and b/addons/.DS_Store differ
diff --git a/addons/addon-example.js b/addons/addon-example.js
old mode 100644
new mode 100755
diff --git a/addons/settings/.DS_Store b/addons/settings/.DS_Store
new file mode 100644
index 0000000..110dbfb
Binary files /dev/null and b/addons/settings/.DS_Store differ
diff --git a/addons/settings/exampleaddon.yml b/addons/settings/exampleaddon.yml
old mode 100644
new mode 100755
diff --git a/commands/addUser.js b/commands/addUser.js
old mode 100644
new mode 100755
index 891878b..52f0555
--- a/commands/addUser.js
+++ b/commands/addUser.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Add User
 
 const Discord = require("discord.js");
diff --git a/commands/announce.js b/commands/announce.js
old mode 100644
new mode 100755
index 31bcf48..5edf538
--- a/commands/announce.js
+++ b/commands/announce.js
@@ -1,5 +1,5 @@
-// SupportBot Created by Emerald Services
-// Announce User
+// SupportBot, Created by Emerald Services
+// Announce
 
 const Discord = require("discord.js");
 const fs = require("fs");
diff --git a/commands/botSay.js b/commands/botSay.js
old mode 100644
new mode 100755
index 9129a70..80fa179
--- a/commands/botSay.js
+++ b/commands/botSay.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Say Command
 
 const Discord = require("discord.js");
diff --git a/commands/close.js b/commands/close.js
old mode 100644
new mode 100755
index eb32c6e..64340ab
--- a/commands/close.js
+++ b/commands/close.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Close Command
 
 const Discord = require("discord.js");
diff --git a/commands/help.js b/commands/help.js
old mode 100644
new mode 100755
index 04855e1..2f6281f
--- a/commands/help.js
+++ b/commands/help.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Help Command
 
 const Discord = require("discord.js");
diff --git a/commands/links.js b/commands/links.js
old mode 100644
new mode 100755
index 7d37c9d..82b30f5
--- a/commands/links.js
+++ b/commands/links.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Links Command
 
 const Discord = require("discord.js");
diff --git a/commands/newticket.js b/commands/newticket.js
old mode 100644
new mode 100755
index 2ab4605..b3340f3
--- a/commands/newticket.js
+++ b/commands/newticket.js
@@ -1,5 +1,5 @@
-// SupportBot Created by Emerald Services
-// Create Ticket
+// SupportBot, Created by Emerald Services
+// Ticket Command
 
 
 const Discord = require("discord.js");
diff --git a/commands/ping.js b/commands/ping.js
old mode 100644
new mode 100755
index 03e293a..f38eabb
--- a/commands/ping.js
+++ b/commands/ping.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Ping Command
 
 const Discord = require("discord.js");
diff --git a/commands/removeUser.js b/commands/removeUser.js
old mode 100644
new mode 100755
index e4a667f..5a83022
--- a/commands/removeUser.js
+++ b/commands/removeUser.js
@@ -1,4 +1,4 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Remove User
 
 const Discord = require("discord.js");
diff --git a/commands/suggest.js b/commands/suggest.js
old mode 100644
new mode 100755
index 45979d7..a6993d8
--- a/commands/suggest.js
+++ b/commands/suggest.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Suggest Command
 
 const Discord = require("discord.js");
diff --git a/events/guildMemberAdd.js b/events/guildMemberAdd.js
old mode 100644
new mode 100755
index 898a00a..e4ffa83
--- a/events/guildMemberAdd.js
+++ b/events/guildMemberAdd.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot 6.0, Created by Emerald Services
 // Ready Event
 
 const Discord = require("discord.js");
diff --git a/events/guildMemberRemove.js b/events/guildMemberRemove.js
old mode 100644
new mode 100755
index 88b08f9..15d1f72
--- a/events/guildMemberRemove.js
+++ b/events/guildMemberRemove.js
@@ -1,5 +1,5 @@
-// SupportBot Created by Emerald Services
-// Member Remove Event
+// SupportBot 6.0, Created by Emerald Services
+// Ready Event
 
 const Discord = require("discord.js");
 const fs = require("fs");
diff --git a/events/message.js b/events/message.js
old mode 100644
new mode 100755
index c6bdf1f..800ea86
--- a/events/message.js
+++ b/events/message.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot 6.0, Created by Emerald Services
 // Message Event
 
 const Discord = require("discord.js");
diff --git a/events/messageReactionAdd.js b/events/messageReactionAdd.js
new file mode 100644
index 0000000..2fed6a6
--- /dev/null
+++ b/events/messageReactionAdd.js
@@ -0,0 +1,49 @@
+// SupportBot 6.0, Created by Emerald Services
+// Message Reaction Event
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+const tickets = yaml.load(fs.readFileSync('./storage/ticketreaction.yml', 'utf8'));
+
+const reacted = [];
+
+module.exports = async (bot, message) => {
+
+    // Ticket Creation Panel
+    // This is an embed message where users are able to react and a ticket is created in return.
+
+    bot.on('messageReactionAdd', async (reaction, user) => {
+
+
+        if (supportbot.ReactionTickets === "true") { 
+
+            
+
+            if (reaction.message.id === tickets.ReactionMessage_ID) {
+
+                let user = await reaction.message.guild.members.fetch(user);
+
+                switch (reaction.emoji.id) {
+                    case supportbot.ReactionEmoji: {
+                        reaction.message.guild.members.fetch(user).then(r => {
+                            reaction.users.remove(r.id)
+                        });
+                    
+
+                        const cmd = bot.commands.get(supportbot.NewTicket);
+                        if(!cmd) return;
+                        console.log("1")
+                        cmd.execute(bot, message, args);
+                            
+                    }
+                }
+            }
+            
+        }
+
+    })
+
+};
\ No newline at end of file
diff --git a/events/ready.js b/events/ready.js
old mode 100644
new mode 100755
index 5a04202..7a68574
--- a/events/ready.js
+++ b/events/ready.js
@@ -1,4 +1,4 @@
-// SupportBot Created by Emerald Services
+// SupportBot 6.0, Created by Emerald Services
 // Ready Event
 
 const Discord = require("discord.js");
@@ -6,6 +6,7 @@ const fs = require("fs");
 
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+const tickets = yaml.load(fs.readFileSync('./storage/ticketreaction.yml', 'utf8'));
 
   
 module.exports = async (bot) => {
@@ -16,4 +17,34 @@ module.exports = async (bot) => {
     console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
     console.log(`\u001b[37m`, `${supportbot.Bot_Name} has successfully connected to discord`)
     console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
-};
+
+    if (supportbot.ReactionTickets === "true") {
+        let chan1 = bot.channels.cache.find(channel => channel.name === supportbot.ReactionChannel)
+
+        if (!chan1) {
+            console.log('\u001b[33m', "[WARN] Ticket reaction panel is not setup, You can do so via the configuration file!")
+            return false;
+        }
+
+        chan1.messages.fetch(tickets.ReactionMessage_ID).catch(r => {
+            let embed = new Discord.MessageEmbed()
+                .setTitle(supportbot.ReactionMessage.replace(/%reaction_emoji%/g, supportbot.ReactionEmoji))
+                .setColor(supportbot.SuccessColour)
+                .setFooter(supportbot.EmbedFooter);
+
+            bot.channels.cache.find(channel => channel.name === supportbot.ReactionChannel).send({ 
+                embed: embed 
+            }).then(r => {
+                let data = {
+                    "ReactionMessage_ID": `${r.id}`
+                }
+                let yamlStr = yaml.dump(data);
+                fs.writeFileSync('./storage/ticketreaction.yml', yamlStr, 'utf8');
+                r.react(supportbot.ReactionEmoji)
+            }).catch(e => {
+                console.log(e)
+            })
+        })
+    }
+
+};
\ No newline at end of file
diff --git a/index.js b/index.js
old mode 100644
new mode 100755
index d8e4e1e..0727bb9
--- a/index.js
+++ b/index.js
@@ -87,4 +87,4 @@ fs.readdir("./addons/", (err, files) => {
     console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
 });
 
-bot.login(supportbot.Token);
+bot.login(supportbot.Token);
\ No newline at end of file
diff --git a/package-lock.json b/package-lock.json
old mode 100644
new mode 100755
index 9cf70f5..efd3757
--- a/package-lock.json
+++ b/package-lock.json
@@ -5,9 +5,9 @@
   "requires": true,
   "dependencies": {
     "@discordjs/collection": {
-      "version": "0.1.5",
-      "resolved": "https://registry.npmjs.org/@discordjs/collection/-/collection-0.1.5.tgz",
-      "integrity": "sha512-CU1q0UXQUpFNzNB7gufgoisDHP7n+T3tkqTsp3MNUkVJ5+hS3BCvME8uCXAUFlz+6T2FbTCu75A+yQ7HMKqRKw=="
+      "version": "0.1.6",
+      "resolved": "https://registry.npmjs.org/@discordjs/collection/-/collection-0.1.6.tgz",
+      "integrity": "sha512-utRNxnd9kSS2qhyivo9lMlt5qgAUasH2gb7BEOn6p0efFh24gjGomHzWKMAPn2hEReOPQZCJaRKoURwRotKucQ=="
     },
     "@discordjs/form-data": {
       "version": "3.0.1",
@@ -54,18 +54,18 @@
       "integrity": "sha1-3zrhmayt+31ECqrgsp4icrJOxhk="
     },
     "discord.js": {
-      "version": "12.2.0",
-      "resolved": "https://registry.npmjs.org/discord.js/-/discord.js-12.2.0.tgz",
-      "integrity": "sha512-Ueb/0SOsxXyqwvwFYFe0msMrGqH1OMqpp2Dpbplnlr4MzcRrFWwsBM9gKNZXPVBHWUKiQkwU8AihXBXIvTTSvg==",
+      "version": "12.5.1",
+      "resolved": "https://registry.npmjs.org/discord.js/-/discord.js-12.5.1.tgz",
+      "integrity": "sha512-VwZkVaUAIOB9mKdca0I5MefPMTQJTNg0qdgi1huF3iwsFwJ0L5s/Y69AQe+iPmjuV6j9rtKoG0Ta0n9vgEIL6w==",
       "requires": {
-        "@discordjs/collection": "^0.1.5",
+        "@discordjs/collection": "^0.1.6",
         "@discordjs/form-data": "^3.0.1",
         "abort-controller": "^3.0.0",
-        "node-fetch": "^2.6.0",
-        "prism-media": "^1.2.0",
+        "node-fetch": "^2.6.1",
+        "prism-media": "^1.2.2",
         "setimmediate": "^1.0.5",
         "tweetnacl": "^1.0.3",
-        "ws": "^7.2.1"
+        "ws": "^7.3.1"
       }
     },
     "esprima": {
@@ -126,9 +126,9 @@
       "integrity": "sha512-6rt+RN7aOi1nGMyC4Xa5DdYiukl2UWCbcJft7YhxReBGQD7OAM8Pbxw6YMo4r2diNEA8FEmu32YOn9rhaiE5yw=="
     },
     "ws": {
-      "version": "7.3.1",
-      "resolved": "https://registry.npmjs.org/ws/-/ws-7.3.1.tgz",
-      "integrity": "sha512-D3RuNkynyHmEJIpD2qrgVkc9DQ23OrN/moAwZX4L8DfvszsJxpjQuUq3LMx6HoYji9fbIOBY18XWBsAux1ZZUA=="
+      "version": "7.4.0",
+      "resolved": "https://registry.npmjs.org/ws/-/ws-7.4.0.tgz",
+      "integrity": "sha512-kyFwXuV/5ymf+IXhS6f0+eAFvydbaBW3zjpT6hUdAh/hbVjTIB5EHBGi0bPoCLSK2wcuz3BrEkB9LrYv1Nm4NQ=="
     }
   }
 }
diff --git a/package.json b/package.json
old mode 100644
new mode 100755
index ab4ae6a..980c025
--- a/package.json
+++ b/package.json
@@ -4,7 +4,7 @@
   "description": "SupportBot | #1 Self-Hosted Ticket Bot",
   "main": "index.js",
   "dependencies": {
-    "discord.js": "^12.2.0",
+    "discord.js": "^12.5.1",
     "js-yaml": "^3.14.0"
   },
   "devDependencies": {
diff --git a/storage/SupportTickets.json b/storage/SupportTickets.json
old mode 100644
new mode 100755
diff --git a/storage/TicketID.json b/storage/TicketID.json
old mode 100644
new mode 100755
diff --git a/storage/ticketreaction.yml b/storage/ticketreaction.yml
new file mode 100644
index 0000000..696f71b
--- /dev/null
+++ b/storage/ticketreaction.yml
@@ -0,0 +1 @@
+ReactionMessage_ID: '789248228406198313'
diff --git a/supportbot-config.yml b/supportbot-config.yml
old mode 100644
new mode 100755
index 1c28fd5..7ade056
--- a/supportbot-config.yml
+++ b/supportbot-config.yml
@@ -11,7 +11,7 @@
 
 # General Bot Configuration
 
-Token: "BOT_TOKEN_HERE"
+Token: "BOT TOKEN"
 Prefix: "-"
 Bot_Name: "SupportBot"
 
@@ -37,8 +37,8 @@ AutoRole: "true"
 AutoRole_Role: "Member"
 LockdownRole: "@everyone"
 
-Staff: "Support"
-Admin: "Admin"
+Staff: "Staff"
+Admin: "Administration Team"
 
 # Ticket Configuration
 
@@ -47,7 +47,12 @@ TicketCategory: "Tickets"
 TicketLog: "ticket-logs"
 TranscriptLog: "transcripts"
 TicketSubject: "description"
-# TicketSuvject: "description" means that the subject (reason) of the ticket will be displayed upon the channel description if set to "embed" it will be displayed within the embed.
+# TicketSubject: "description" means that the subject (reason) of the ticket will be displayed upon the channel description if set to "embed" it will be displayed within the embed.
+
+ReactionTickets: "true"
+ReactionMessage: "React with %reaction_emoji% to create a Support Ticket!"
+ReactionChannel: "open-a-ticket"
+ReactionEmoji: "📩"
 
 Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
 Ticket_Title: "Server Support | %ticketusername%"
@@ -124,6 +129,15 @@ SuggestionStarter: "What would you like to suggest?"
 SuggestReact_1: 👍
 SuggestReact_2: 👎
 
+# Poll Configuration
+
+PollChannel: "polls"
+PollTitle: "Suggestion"
+PollStarter: "What would you like to create a poll about?"
+PollReact_1: 👍
+PollReact_2: 👎
+
+
 # Announcement Configuration
 
 AnnouncementChannel: "announcements"
diff --git a/utils/TicketNumber.js b/utils/TicketNumber.js
old mode 100644
new mode 100755