SupportBot 7.2

commands/addUser.js

@@ -28,7 +28,7 @@ module.exports = {
                         .setTitle("No Ticket Found!")
                         .setDescription(`${supportbot.NoValidTicket}`)
                         .setColor(supportbot.WarningColour);
-                    message.channel.send({ embed: Exists });
+                    message.channel.send({ embeds: [Exists] });
         
                     return;
                 }
@@ -39,7 +39,7 @@ module.exports = {
                         .setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.AddUser} <user#0000>\``)
                         .setColor(supportbot.ErrorColour)
         
-                    if (!rUser) return message.channel.send({ embed: UserNotExist });
+                    if (!rUser) return message.channel.send({ embeds: [UserNotExist] });
                 
                         message.channel.updateOverwrite(rUser, {
                             VIEW_CHANNEL: true,
@@ -53,10 +53,10 @@ module.exports = {
                         .setDescription(supportbot.AddedUser.replace(/%user%/g, rUser.id))
                         .setTimestamp()
                         .setColor(supportbot.EmbedColour)
-                   message.channel.send({ embed: Complete });
+                   message.channel.send({ embeds: [Complete] });
             } else {
                 
-                return message.channel.send({ embed: NoPerms });
+                return message.channel.send({ embeds: [NoPerms] });
 
             }
 

commands/announce.js

@@ -23,7 +23,7 @@ module.exports = {
             .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.AnnouncementChannel}`)
             .setColor(supportbot.ErrorColour);
 
-        if(!locateChannel) return message.channel.send({ embed: errornochannel });
+        if(!locateChannel) return message.channel.send({ embeds: [errornochannel] });
 
         let Admins = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Admin) || message.guild.roles.cache.find(adminRole => adminRole.id === supportbot.Admin)
 
@@ -33,13 +33,13 @@ module.exports = {
             .setColor(supportbot.WarningColour)
 
             if (!message.member.roles.cache.has(Admins.id)) 
-                return message.channel.send({ embed: NoPerms });
+                return message.channel.send({ embeds: [NoPerms] });
 
 
             const embed = new Discord.MessageEmbed()
                 .setDescription(`> **${supportbot.AnnouncementStarter}**`)
 	            .setColor(supportbot.EmbedColour)
-            message.channel.send({ embed: embed });
+            message.channel.send({ embeds: [embed] });
 
             let announcement = []
             message.channel.awaitMessages(response => response.content.length > 2, {
@@ -61,7 +61,7 @@ module.exports = {
                     const AnnouncementComplete = new Discord.MessageEmbed()
                         .setColor(supportbot.SuccessColour)
                         .setDescription(`:white_check_mark: You have successfully created an announcement. <#${locateChannel.id}>`)
-                    message.channel.send({ embed: AnnouncementComplete })
+                    message.channel.send({ embeds: [AnnouncementComplete] })
                 })
 
             });

commands/ban.js

@@ -23,7 +23,7 @@ module.exports = {
             .setColor(supportbot.WarningColour)
 
             if (!message.member.roles.cache.has(SupportStaff.id)) 
-                return message.channel.send({ embed: NoPerms });
+                return message.channel.send({ embeds: [NoPerms] });
 
             let locateChannel = message.guild.channels.cache.find(ModLogChannel => ModLogChannel.name === supportbot.ModLogChannel) || message.guild.channels.cache.find(ModLogChannel => ModLogChannel.id === supportbot.ModLogChannel)
 
@@ -32,7 +32,7 @@ module.exports = {
             .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.ModLogChannel}\``)
             .setColor(supportbot.ErrorColour);
     
-            if(!locateChannel) return message.channel.send({ embed: errornochannel });
+            if(!locateChannel) return message.channel.send({ embeds: [errornochannel] });
 
             const user = message.mentions.members.first() || message.guild.members.cache.get(args[0]);
 
@@ -41,7 +41,7 @@ module.exports = {
 	            .setColor(supportbot.ErrorColour)
 
             if (!args[0]) return message.channel.send({
-                embed: embed1
+                embeds: [embed1]
             });
 
             const embed2 = new Discord.MessageEmbed()
@@ -49,7 +49,7 @@ module.exports = {
 	            .setColor(supportbot.EmbedColour)
 
             if (!user) return message.channel.send({
-                embed: embed2
+                embeds: [embed2]
             })
 
             const embed3 = new Discord.MessageEmbed()
@@ -57,7 +57,7 @@ module.exports = {
 	            .setColor(supportbot.EmbedColour)
 
             if(!user.bannable) return message.channel.send({
-                embed: embed3
+                embeds: [embed3]
             });
 
             const embed4 = new Discord.MessageEmbed()
@@ -65,7 +65,7 @@ module.exports = {
 	            .setColor(supportbot.EmbedColour)
 
             if(user.id === message.author.id) return message.channel.send({
-                embed: embed4
+                embeds: [embed4]
             });
 
             let reason = args.slice(1).join(" ");
@@ -77,7 +77,7 @@ module.exports = {
 	            .setColor(supportbot.EmbedColour)
 
                   user.ban({ days: supportbot.DaysBannedFor, reason: `${reason}` }).catch(err => { 
-                    message.channel.send({ embed: embed5 })
+                    message.channel.send({ embeds: [embed5] })
                       console.log(err)
                   })
 
@@ -99,7 +99,7 @@ module.exports = {
                 .setColor(supportbot.BanLogColour)
                 .setTimestamp()
 
-                locateChannel.send({ embed: logEmbed })
+                locateChannel.send({ embeds: [logEmbed] })
     
 
 

commands/blacklistUser.js

@@ -23,7 +23,7 @@ module.exports = {
             .setColor(supportbot.WarningColour)
 
         if (!message.member.roles.cache.has(SupportStaff.id)) {
-            return message.channel.send({ embed: NoPerms });
+            return message.channel.send({ embeds: [NoPerms] });
         }
 
         let locateChannel = message.guild.channels.cache.find(ModLogChannel => ModLogChannel.name === supportbot.ModLogChannel) || message.guild.channels.cache.find(ModLogChannel => ModLogChannel.id === supportbot.ModLogChannel)
@@ -35,14 +35,14 @@ module.exports = {
             .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.ModLogChannel}\``)
             .setColor(supportbot.ErrorColour);
     
-        if(!locateChannel) return message.channel.send({ embed: errornochannel });
+        if(!locateChannel) return message.channel.send({ embeds: [errornochannel] });
 
         const embed1 = new Discord.MessageEmbed()
                 .setDescription("> :x: Please mention or write an ID\n\n`Try Again!`")
 	            .setColor(supportbot.ErrorColour)
 
         if (!args[0]) return message.channel.send({
-                embed: embed1
+                embeds: [embed1]
         });
 
         const embed2 = new Discord.MessageEmbed()
@@ -50,7 +50,7 @@ module.exports = {
 	            .setColor(supportbot.EmbedColour)
 
         if (!user) return message.channel.send({
-            embed: embed2
+            embeds: [embed2]
         });
 
         let role = message.guild.roles.cache.find(role => role.name === supportbot.TicketBlackListRole) || message.guild.roles.cache.find(role => role.id === supportbot.TicketBlackListRole)
@@ -61,7 +61,7 @@ module.exports = {
         
 
         if (!role) return message.channel.send({
-            embed: embed3
+            embeds: [embed3]
         });
 
         const embed4 = new Discord.MessageEmbed()
@@ -70,7 +70,7 @@ module.exports = {
         
         if(user.roles.cache.find(role => role.name === supportbot.TicketBlackListRole) || user.roles.cache.find(role => role.id === supportbot.TicketBlackListRole)) {
             return message.channel.send({
-                embed: embed4
+                embeds: [embed4]
             })
         };
 
@@ -81,7 +81,7 @@ module.exports = {
             .setColor(supportbot.EmbedColour)
 
         message.channel.send({
-            embed: embed5
+            embeds: [embed5]
         });
 
         const logEmbed = new Discord.MessageEmbed()
@@ -93,7 +93,7 @@ module.exports = {
                 .setColor(supportbot.BlacklistColour)
                 .setTimestamp()
 
-        locateChannel.send({ embed: logEmbed });
+        locateChannel.send({ embeds: [logEmbed] });
 
     }
 

commands/botSay.js

@@ -23,13 +23,13 @@ module.exports = {
             .setColor(supportbot.WarningColour)
 
             if (!message.member.roles.cache.has(SupportStaff.id)) 
-                return message.channel.send({ embed: NoPerms });
+                return message.channel.send({ embeds: [NoPerms] });
 
 
             const embed = new Discord.MessageEmbed()
                 .setDescription(`> **What would you like me to say!**`)
 	            .setColor(supportbot.EmbedColour)
-            message.channel.send({ embed: embed });
+            message.channel.send({ embeds: [embed] });
 
             let announcement = []
             message.channel.awaitMessages(response => response.content.length > 2, {
@@ -43,7 +43,7 @@ module.exports = {
                     .setDescription(announcement)
                     .setColor(supportbot.EmbedColour)
                 
-                message.channel.send({ embed: AnnouncementEmbed })
+                message.channel.send({ embeds: [AnnouncementEmbed] })
         })
 
     } 

commands/close.js

@@ -73,13 +73,22 @@ module.exports = {
                                 }
                             });
 
-                            logChannel.send(logEmbed).catch(err => {
+                            logChannel.send({embeds: [logEmbed]}).catch(err => {
                                 message.reply(err)
                             })
 
-                            logChannel.send( new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` ) );
 
-                            message.channel.delete();
+                            let file = new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` )
+                            logChannel.send({embeds: [logEmbed], files: [file]}).catch(err => {
+                                message.reply(err)
+                            })
+
+                            message.channel.delete().catch(error => {
+                                if (error.code !== Discord.Constants.APIErrors.UNKNOWN_CHANNEL) {
+                                    console.error('Failed to delete the message:', error);
+                                }
+                            });
+
 
                         })
                     })
@@ -87,7 +96,7 @@ module.exports = {
                 })
 
             }).catch( () => {
-                m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
+                interaction.m.edit({content: 'The request to close the ticket has timed out.'}).then(m2 => setTimeout(() => channel.delete(3000)) );
             });
 
         }
@@ -127,21 +136,28 @@ module.exports = {
                                 }
                             });
 
-                            logChannel.send(logEmbed).catch(err => {
+                            logChannel.send({embeds: [logEmbed]}).catch(err => {
                                 message.reply(err)
                             })
 
-                            logChannel.send( new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` ) );
+                            let file = new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` )
+                            logChannel.send({embeds: [logEmbed], files: [file]}).catch(err => {
+                                message.reply(err)
+                            })
 
-                            message.channel.delete();
+                            message.channel.delete().catch(error => {
+                                if (error.code !== Discord.Constants.APIErrors.UNKNOWN_CHANNEL) {
+                                    console.error('Failed to delete the message:', error);
+                                }
+                            });
 
                         })
 
                     }).catch( () => {
-                        m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
+                        interaction.m.edit({content: 'The request to close the ticket has timed out.'}).then(m2 => setTimeout(() => channel.delete(3000)) );
                     });
 
         }
 
     }
-};
+};

commands/help.js

@@ -11,6 +11,7 @@ module.exports = {
     name: supportbot.HelpCommand,
     description: supportbot.HelpDesc,
 
+    
     execute(message, args) {
 	if (supportbot.DeleteMessages) message.delete();
 
@@ -67,13 +68,13 @@ module.exports = {
 
         if (supportbot.SendHelpPage === "dm") {
             message.author.send({ 
-                embed: HelpEmbed1
+                embeds: [HelpEmbed1]
             });
         }
 
         if (supportbot.SendHelpPage === "channel") {
             message.channel.send({ 
-                embed: HelpEmbed1
+                embeds: [HelpEmbed1]
             });
         }
 

commands/kick.js

@@ -23,7 +23,7 @@ module.exports = {
             .setColor(supportbot.WarningColour)
 
             if (!message.member.roles.cache.has(SupportStaff.id)) 
-                return message.channel.send({ embed: NoPerms });
+                return message.channel.send({ embeds: [NoPerms] });
 
             let locateChannel = message.guild.channels.cache.find(ModLogChannel => ModLogChannel.name === supportbot.ModLogChannel) || message.guild.channels.cache.find(ModLogChannel => ModLogChannel.id === supportbot.ModLogChannel)
 
@@ -32,7 +32,7 @@ module.exports = {
             .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.ModLogChannel}\``)
             .setColor(supportbot.ErrorColour);
     
-            if(!locateChannel) return message.channel.send({ embed: errornochannel });
+            if(!locateChannel) return message.channel.send({ embeds: [errornochannel] });
 
             const user = message.mentions.members.first() || message.guild.members.cache.get(args[0]);
 
@@ -41,7 +41,7 @@ module.exports = {
 	            .setColor(supportbot.ErrorColour)
 
             if (!args[0]) return message.channel.send({
-                embed: embed1
+                embeds: [embed1]
             });
 
             const embed2 = new Discord.MessageEmbed()
@@ -49,7 +49,7 @@ module.exports = {
 	            .setColor(supportbot.EmbedColour)
 
             if (!user) return message.channel.send({
-                embed: embed2
+                embeds: [embed2]
             })
 
             const embed3 = new Discord.MessageEmbed()
@@ -57,7 +57,7 @@ module.exports = {
 	            .setColor(supportbot.EmbedColour)
 
             if(!user.kickable) return message.channel.send({
-                embed: embed3
+                embeds: [embed3]
             });
 
             const embed4 = new Discord.MessageEmbed()
@@ -65,7 +65,7 @@ module.exports = {
 	            .setColor(supportbot.EmbedColour)
 
             if(user.id === message.author.id) return message.channel.send({
-                embed: embed4
+                embeds: [embed4]
             });
 
             let reason = args.slice(1).join(" ");
@@ -77,7 +77,7 @@ module.exports = {
 	            .setColor(supportbot.EmbedColour)
 
                   user.kick({ reason: `${reason}` }).catch(err => { 
-                    message.channel.send({ embed: embed5 })
+                    message.channel.send({ embeds: [embed5] })
                       console.log(err)
                   })
 
@@ -87,7 +87,7 @@ module.exports = {
                 .setColor(supportbot.SuccessColour)
 
             message.channel.send({
-                embed: successEmbed
+                embeds: [successEmbed]
             })
 
             const logEmbed = new Discord.MessageEmbed()
@@ -100,7 +100,7 @@ module.exports = {
                 .setColor(supportbot.KickLogColour)
                 .setTimestamp()
 
-                locateChannel.send({ embed: logEmbed })
+                locateChannel.send({ embeds: [logEmbed] })
     
 
 

commands/links.js

@@ -28,7 +28,7 @@ module.exports = {
 
         LinksEmbed.addField(supportbot.LinksTitle, links)
 
-        message.channel.send({ embed: LinksEmbed });
+        message.channel.send({ embeds: [LinksEmbed] });
 
     }
 };

commands/ping.js

@@ -20,6 +20,6 @@ module.exports = {
             .setDescription(`🏓 **Pong!** \`${Date.now() - message.createdTimestamp}ms\``)
             .setColor(supportbot.EmbedColour)
 
-	    message.channel.send({ embed: PingCommandEmbed });
+	    message.channel.send({ embeds: [PingCommandEmbed] });
     }
 };

commands/purge.js

@@ -23,7 +23,7 @@ module.exports = {
             .setColor(supportbot.WarningColour)
 
             if (!message.member.roles.cache.has(SupportStaff.id)) 
-                return message.channel.send({ embed: NoPerms });
+                return message.channel.send({ embeds: [NoPerms] });
 
             let locateChannel = message.guild.channels.cache.find(ModLogChannel => ModLogChannel.name === supportbot.ModLogChannel) || message.guild.channels.cache.find(ModLogChannel => ModLogChannel.id === supportbot.ModLogChannel)
 
@@ -32,14 +32,14 @@ module.exports = {
             .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.ModLogChannel}\``)
             .setColor(supportbot.ErrorColour);
     
-            if(!locateChannel) return message.channel.send({ embed: errornochannel });
+            if(!locateChannel) return message.channel.send({ embeds: [errornochannel] });
 
             const embed1 = new Discord.MessageEmbed()
                 .setDescription(`> :thinking: **Hmm!** Please enter a valid number of message to purge!\n\n\`${supportbot.Prefix}${supportbot.PurgeMessage} <message count>\` `)
 	            .setColor(supportbot.WarningColour)
 
             if (!args[0]) return message.channel.send({
-                embed: embed1
+                embeds: [embed1]
             });
 
             const messagePrune = parseInt(args[0])
@@ -49,7 +49,7 @@ module.exports = {
 	            .setColor(supportbot.ErrorColour)
 
             if (isNaN(messagePrune)) return message.reply({
-                embed: embed2
+                embeds: [embed2]
             })
 
             message.channel.bulkDelete(messagePrune).then(() => {
@@ -58,7 +58,7 @@ module.exports = {
                     .setDescription(`> :recycle: \`${args[0]} messages\` **have been purged!** `)
 	                .setColor(supportbot.ErrorColour)
                 message.channel.send({
-                    embed: embed3
+                    embeds: [embed3]
                 })
             })
 
@@ -71,7 +71,7 @@ module.exports = {
                 .setColor(supportbot.PruneColour)
                 .setTimestamp()
 
-                locateChannel.send({ embed: logEmbed })
+                locateChannel.send({ embeds: [logEmbed] })
     
 
 

commands/removeUser.js

@@ -28,7 +28,7 @@ module.exports = {
                         .setTitle("No Ticket Found!")
                         .setDescription(`${supportbot.NoValidTicket}`)
                         .setColor(supportbot.WarningColour);
-                    message.channel.send({ embed: Exists });
+                    message.channel.send({ embeds: [Exists] });
         
                     return;
                 }
@@ -39,7 +39,7 @@ module.exports = {
                         .setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>\``)
                         .setColor(supportbot.ErrorColour)
         
-                    if (!rUser) return message.channel.send({ embed: UserNotExist });
+                    if (!rUser) return message.channel.send({ embeds: [UserNotExist] });
                 
                         message.channel.updateOverwrite(rUser, {
                             VIEW_CHANNEL: false,
@@ -53,9 +53,9 @@ module.exports = {
                         .setDescription(supportbot.RemovedUser.replace(/%user%/g, rUser.id))
                         .setTimestamp()
                         .setColor(supportbot.EmbedColour)
-                   message.channel.send({ embed: Complete });
+                   message.channel.send({ embeds: [Complete] });
             } else {
-                return message.channel.send({ embed: NoPerms });
+                return message.channel.send({ embeds: [NoPerms] });
             }
 
     }

commands/suggest.js

@@ -21,12 +21,12 @@ module.exports = {
             .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.SuggestionChannel}\``)
             .setColor(supportbot.ErrorColour);
 
-        if(!locateChannel) return message.channel.send({ embed: errornochannel });
+        if(!locateChannel) return message.channel.send({ embeds: [errornochannel] });
 
         const embed = new Discord.MessageEmbed()
             .setDescription(`> **${supportbot.SuggestionStarter}**`)
 	        .setColor(supportbot.EmbedColour)
-        message.channel.send({ embed: embed });
+        message.channel.send({ embeds: [embed] });
 
         let suggestion = []
         message.channel.awaitMessages(response => response.content.length > 2, {
@@ -55,14 +55,14 @@ module.exports = {
                     SuggestionMessage.setThumbnail(supportbot.SuggestionIcon_URL)
                 }
 
-            locateChannel.send({ embed: SuggestionMessage }).then(async function(msg) {
+            locateChannel.send({ embeds: [SuggestionMessage] }).then(async function(msg) {
                 msg.react(supportbot.SuggestReact_1).then(() => msg.react(supportbot.SuggestReact_2));
             });
 
             const SuggestionComplete = new Discord.MessageEmbed()
                 .setColor(supportbot.SuccessColour)
                 .setDescription(`:white_check_mark: Your suggestion has been successfully created. <#${locateChannel.id}>`)
-            message.channel.send({ embed: SuggestionComplete })
+            message.channel.send({ embeds: [SuggestionComplete] })
 
         });
     

commands/ticket.js

@@ -1,230 +1,242 @@
-// SupportBot, Created by Emerald Services
+// SupportBot, Created by Emerald Services
-// Ticket Command
+// Ticket Command
-
+
-const Discord = require("discord.js");
+const Discord = require("discord.js");
-const bot = new Discord.Client()
+const { MessageButton, MessageActionRow, Permissions } = require("discord.js");
-
+
-const fs = require("fs")
+const fs = require("fs")
-const yaml = require('js-yaml');
+const yaml = require('js-yaml');
-
+
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-const TicketNumberID = require('../utils/TicketNumber.js');
+const TicketNumberID = require('../utils/TicketNumber.js');
-
+
-module.exports = {
+async function asyncForEach(array, callback) {
-    name: supportbot.NewTicket,
+  for (let index = 0; index < array.length; index++) {
-    description: supportbot.NewTicketDesc,
+      await callback(array[index], index, array);
-
+  }
-    async execute(message, args) {
+}
-      if (!message.channel.name === supportbot.ReactionChannel || !message.channel.id === supportbot.ReactionChannel) {
+module.exports = {
-        if (supportbot.DeleteMessages) message.delete();
+    name: supportbot.NewTicket,
-      }
+    description: supportbot.NewTicketDesc,
-
+
-      let reactionUser = message.guild.members.cache.get(message.author.id)
+    async execute(message, args) {
-
+      if (message.channel.name !== supportbot.ReactionChannel) {
-      if (reactionUser.roles.cache.find(role => role.name === supportbot.TicketBlackListRole) || reactionUser.roles.cache.find(role => role.id === supportbot.TicketBlackListRole)) {
+        if (supportbot.DeleteMessages) message.delete();
-            return message.channel.send(`<@${message.author.id}> ${supportbot.TicketBlackListMessage}`).then(msg => {
+      }
-                msg.delete({timeout: 3500})
+
-            })
+      let reactionUser = message.guild.members.cache.get(message.author.id)
-        }
+
-
+      if (reactionUser.roles.cache.find(role => role.name === supportbot.TicketBlackListRole) || reactionUser.roles.cache.find(role => role.id === supportbot.TicketBlackListRole)) {
-      // Ticket ID
+            return message.channel.send({content:`<@${message.author.id}> ${supportbot.TicketBlackListMessage}`}).then(msg => {
-      let ticketNumberID = TicketNumberID.pad(message.guild.id);
+                setTimeout(() => msg.delete(), 3500)
-
+            })
-      // Ticket Subject
+        }
-      const TicketSubject = args || supportbot.NoTicketSubject;
+
-
+      // Ticket ID
-      const channel = await message.guild.channels.create(`${supportbot.TicketChannel}-${ticketNumberID}`);
+      let ticketNumberID = TicketNumberID.pad(message.guild.id);
-
+
-      if (message.channel.name === supportbot.ReactionChannel || message.channel.id === supportbot.ReactionChannel) {
+      // Ticket Subject
-        const CreatedTicket = new Discord.MessageEmbed()
+      const TicketSubject = args || supportbot.NoTicketSubject;
-            .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, channel.id).replace(/%ticketusername%/g, message.author.username))
+
-            .setColor(supportbot.EmbedColour)
+      const TicketExists = new Discord.MessageEmbed()
-        message.channel.send({embed: CreatedTicket}).then((r) => {
+        .setTitle("Ticket Exists!")
-          r.delete({ timeout:5000 })
+        .setDescription(`${supportbot.TicketExists}`)
-        })
+        .setColor(supportbot.WarningColour)
-      } else {
+
-        const CreatedTicket = new Discord.MessageEmbed()
+      if (message.guild.channels.cache.find(ticketChannel => ticketChannel.name === `${supportbot.TicketChannel}-${ticketNumberID}`)) {
-            .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, channel.id).replace(/%ticketusername%/g, message.author.username))
+        return message.channel.send({ embeds: [TicketExists] });
-            .setColor(supportbot.EmbedColour)
+      }
-        message.channel.send({embed: CreatedTicket});
+      const Staff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff) || message.guild.roles.cache.find(SupportTeam => SupportTeam.id === supportbot.Staff)
-      }
+      const Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin) ||  message.guild.roles.cache.find(AdminUser => AdminUser.id === supportbot.Admin)
-
+      const DeptRole1 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_1}`) || message.guild.roles.cache.find(DepartmentRole => DepartmentRole.id === `${supportbot.DepartmentRole_1}`)
-        // Ticket Category
+      const DeptRole2 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_2}`) || message.guild.roles.cache.find(DepartmentRole => DepartmentRole.id === `${supportbot.DepartmentRole_2}`)
-        let TicketCategory = message.guild.channels.cache.find(category => category.name === supportbot.TicketCategory) || message.guild.channels.cache.find(category => category.id === supportbot.TicketCategory)
+      const DeptRole3 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_3}`) || message.guild.roles.cache.find(DepartmentRole => DepartmentRole.id === `${supportbot.DepartmentRole_3}`)
-
+      const Author = message.author
-        // Locate Roles
+      const Everyone = message.guild.id
-        let StaffMember = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff) || message.guild.roles.cache.find(SupportTeam => SupportTeam.id === supportbot.Staff)
+      const ticketChannel = await message.guild.channels.create(`${supportbot.TicketChannel}-${ticketNumberID}`, {
-        let ServerAdmins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin) || message.guild.roles.cache.find(AdminUser => AdminUser.id === supportbot.Admin)
+        type: "GUILD_TEXT",
-
+      })
-        if (TicketCategory) {
+
-            channel.setParent(TicketCategory.id)
+      if (message.channel.name === supportbot.ReactionChannel || message.channel.id === supportbot.ReactionChannel) {
-        }
+        const CreatedTicket = new Discord.MessageEmbed()
-
+            .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, ticketChannel.id).replace(/%ticketusername%/g, message.author.username))
-        channel.updateOverwrite(message.guild.id, {
+            .setColor(supportbot.EmbedColour)
-            SEND_MESSAGES: false,
+        message.channel.send({embeds: [CreatedTicket]}).then(msg => {
-            VIEW_CHANNEL: false
+          setTimeout(() => msg.delete(), 5000)
-        })
+        })
-
+      } else {
-        channel.updateOverwrite(message.author, {
+        const CreatedTicket = new Discord.MessageEmbed()
-            SEND_MESSAGES: true,
+            .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, ticketChannel.id).replace(/%ticketusername%/g, message.author.username))
-            VIEW_CHANNEL: true
+            .setColor(supportbot.EmbedColour)
-        })
+        message.channel.send({embeds: [CreatedTicket]}).then(msg => setTimeout(() => msg.delete(), 5000));
-
+      }
-        channel.updateOverwrite(StaffMember, {
+      let AllowArr = [Staff, Staff, Admins, Author]
-            SEND_MESSAGES: true,
+      await asyncForEach(AllowArr, (index) => {
-            VIEW_CHANNEL: true
+        ticketChannel.permissionOverwrites.create(index, {VIEW_CHANNEL: true})
-        })
+      })
-
+
-        channel.updateOverwrite(ServerAdmins, {
+      let DenyArr = [Everyone]
-            SEND_MESSAGES: true,
+      await asyncForEach(DenyArr, (index) => {
-            VIEW_CHANNEL: true
+        ticketChannel.permissionOverwrites.create(index, {VIEW_CHANNEL: false})
-        })
+      })
-
+
-        // Ticket Created, Message Sent
+      let TicketCategory = message.guild.channels.cache.find(category => category.name === supportbot.TicketCategory) || message.guild.channels.cache.find(category => category.id === supportbot.TicketCategory)
-
+      if(TicketCategory) {
-        if (supportbot.AllowTicketMentions) {
+        ticketChannel.setParent(TicketCategory.id)
-            channel.send(`<@${message.author.id}>`)
+      }
-          }
+
-  
+      if (supportbot.AllowTicketMentions) {
-          const TicketMessage = new Discord.MessageEmbed()
+        ticketChannel.send({content:`${message.author}`})
-            .setTitle(supportbot.Ticket_Title.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, channel.id).replace(/%ticketusername%/g, message.author.username))
+      }
-            .setDescription(supportbot.TicketMessage.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, channel.id).replace(/%ticketusername%/g, message.author.username))
+
-            .setColor(supportbot.EmbedColour)
+      const TicketMessage = new Discord.MessageEmbed()
-  
+          .setTitle(supportbot.Ticket_Title.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, ticketChannel.id).replace(/%ticketusername%/g, message.author.username))
-          if (supportbot.TicketSubject === "embed") {
+          .setDescription(supportbot.TicketMessage.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, ticketChannel.id).replace(/%ticketusername%/g, message.author.username))
-  
+          .setColor(supportbot.EmbedColour)
-            if (TicketSubject != 'No Reason Provided.') {
+
-              TicketMessage.addFields({ name: 'Reason', value: TicketSubject })
+      if (supportbot.TicketSubject === "embed") {
-            }
+
-            
+        if (TicketSubject != 'No Reason Provided.') {
-          }
+          TicketMessage.addFields({ name: 'Reason', value: TicketSubject })
-  
+        }
-          if (supportbot.TicketSubject === "description") {
+        
-  
+      }
-            if (TicketSubject != 'No Reason Provided.') {
+
-              channel.setTopic(`Reason: ${TicketSubject}  -  User ID: ${message.author.id}  -  Ticket: ${channel.name}`)
+      if (supportbot.TicketSubject === "description") {
-            }
+
-            
+        if (TicketSubject != 'No Reason Provided.') {
-          }
+          ticketChannel.setTopic(`Reason: ${TicketSubject}  -  User ID: ${message.author.id}  -  Ticket: ${ticketChannel.name}`)
-
+        }
-        const reactionMessage = await channel.send({
+        
-            embed: TicketMessage
+      }
-        }).then( async function(ticketmsg) {
+
-            await ticketmsg.react(supportbot.TicketLockReaction)
+      if (supportbot.TicketDepartments) {
-            await ticketmsg.react(supportbot.TicketDeleteReaction)
+        TicketMessage.addFields({ name: 'Departments', value: ` **${supportbot.DepartmentTitle_1}**\n **${supportbot.DepartmentTitle_2}**\n **${supportbot.DepartmentTitle_3}**` })
-
+      }
-                const collector = ticketmsg.createReactionCollector(
+      const CloseButton = new MessageButton()
-                    (reaction, user) => message.guild.roles.cache.find((staff) => staff.name === supportbot.Staff),
+        .setCustomId('ticketclose')
-                    { dispose: true }
+        .setLabel('Close')
-                );
+        .setStyle(supportbot.TicketCloseColour)
-
+        .setEmoji(supportbot.TicketCloseEmoji)
-              collector.on('collect', (reaction, user) => {
+
-                switch (reaction.emoji.name) {
+      const LockButton = new MessageButton()
-                    case supportbot.TicketLockReaction:
+        .setCustomId('ticketlock')
-
+        .setLabel('Lock')
-                        channel.updateOverwrite(message.author, { 
+        .setStyle(supportbot.TicketLockColour)
-                          SEND_MESSAGES: false,
+        .setEmoji(supportbot.TicketLockEmoji)
-                          VIEW_CHANNEL: true 
+
-                        });
+      const row2 = new MessageActionRow()
-
+        .addComponents(CloseButton, LockButton)
-                        const LockTicketEmbed = new Discord.MessageEmbed()
+
-                            .setDescription(supportbot.TicketLockMessage)
+      if(supportbot.TicketDepartments) {
-                            .setColor(supportbot.EmbedColour)
+
-                        channel.send({embed: LockTicketEmbed})
+        let DenyArr = [DeptRole1, DeptRole2, DeptRole3]
-                        break;
+        await asyncForEach(DenyArr, (index) => {
-
+          ticketChannel.permissionOverwrites.create(index, {VIEW_CHANNEL: false})
-                    case supportbot.TicketDeleteReaction:
+        })
-                        const DeleteTicketEmbed = new Discord.MessageEmbed()
+        const Department1Button = new MessageButton()
-                            .setDescription(supportbot.TicketDeleteMessage)
+          .setCustomId('Department1')
-                            .setColor(supportbot.EmbedColour)
+          .setLabel(`${supportbot.DepartmentTitle_1}`)
-                        channel.send({embed: DeleteTicketEmbed})
+          .setStyle(supportbot.TicketDept1Colour)
-
+          .setEmoji(supportbot.TicketDept1Emoji)
-                        let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog) || message.guild.channels.cache.find(channel => channel.id === supportbot.TranscriptLog)
+
-                        let user = message.author;
+        const Department2Button = new MessageButton()
-                        let reason = args.join(" ") || "No Reason Provided.";
+          .setCustomId('Department2')
-    
+          .setLabel(`${supportbot.DepartmentTitle_2}`)
-                        let name = message.channel.name;
+          .setStyle(supportbot.TicketDept2Colour)
-                        let ticketChannel = message.channel;
+          .setEmoji(supportbot.TicketDept2Emoji)
-    
+
-                        message.channel.send(`**${supportbot.ClosingTicket}**`)
+        const Department3Button = new MessageButton()
-    
+          .setCustomId('Department3')
-                        .then(() => {
+          .setLabel(`${supportbot.DepartmentTitle_3}`)
-                            const logEmbed = new Discord.MessageEmbed()
+          .setStyle(supportbot.TicketDept3Colour)
-                                .setTitle(supportbot.TranscriptTitle)
+          .setEmoji(supportbot.TicketDept3Emoji)
-                                .setColor(supportbot.EmbedColour)
+
-                                .setFooter(supportbot.EmbedFooter)
+        const row = new MessageActionRow()
-                                .addField("Closed By", message.author.tag)
+          .addComponents(Department1Button, Department2Button, Department3Button)
-                                .addField("Reason", reason);
+
-    
+        const m = await ticketChannel.send({embeds: [TicketMessage], components: [row]})
-                            message.channel.messages.fetch({ limit: 100 }).then( msgs => {
+
-                                let html = '';
+        const filter = i => {
-    
+          i.deferUpdate();
-                                msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
+          return i.user.id === message.author.id;
-                                html += `<strong>Server Name:</strong> ${message.guild.name}<br>`;
+        };
-                                html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
+        const collector = m.createMessageComponentCollector({ filter, max: 1, componentType: 'BUTTON', time: 60000 });
-                                html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
+
-    
+        collector.on('collect',async (i) => {
-                                msgs.forEach( msg => {
+          
-                                    if ( msg.content ) {
+          if(i.customId === 'Department1') {
-                                        html += `<strong>User:</strong> ${msg.author.tag}<br>`;
+
-                                        html += `<strong>Message:</strong> ${msg.content}<br>`;
+            ticketChannel.permissionOverwrites.edit(DeptRole1, {
-                                        html += `-----<br><br>`;
+              VIEW_CHANNEL: true,
-                                    }
+              READ_MESSAGE_HISTORY: true,
-                                });
+              SEND_MESSAGES: true,
-    
+            })
-                                logChannel.send(logEmbed).catch(err => {
+
-                                    message.reply(err)
+            if(!supportbot.AllowStaff) {
-                                })
+              ticketChannel.permissionOverwrites.edit(Staff, { VIEW_CHANNEL: false, READ_MESSAGE_HISTORY: false, SEND_MESSAGES: false })
-
+            }
-                                const TranscriptSavedEmbed = new Discord.MessageEmbed()
+
-                                  .setDescription(supportbot.TranscriptSavedMessage)
+            const Department1 = new Discord.MessageEmbed()
-                                  .setColor(supportbot.SuccessColour)
+                  .setDescription(`> Thank for reaching out to the **${supportbot.DepartmentTitle_1} Department**. Please provide us information regarding your query.`)
-                                channel.send({embed: TranscriptSavedEmbed})
+                  .setColor(supportbot.EmbedColour)
-    
+            ticketChannel.send({ embeds: [Department1] });
-                                logChannel.send( new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` ) );
+
-                                setTimeout(() => channel.delete(), supportbot.TicketDeleteTime);
+            if (supportbot.AllowTicketMentions) {
-    
+              ticketChannel.send({content: `@here`})
-                            })
+            }
-    
+          }
-                        }).catch( () => {
+          i.message.edit({embeds: [TicketMessage], components: [row2]})
-                            m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
+
-                        });
+          if(i.customId === 'Department2') {
-                        break;
+
-                        
+            ticketChannel.permissionOverwrites.edit(DeptRole2, {
-                }
+              VIEW_CHANNEL: true,
-            });
+              READ_MESSAGE_HISTORY: true,
-    
+              SEND_MESSAGES: true,
-        })
+            })
-
+
-          fs.writeFileSync("./storage/SupportTickets.json", '{\n    "ticket": "' + channel.name + '", \n    "id":' + message.author.id + "\n}", (err) => {
+            if(!supportbot.AllowStaff) {
-            if (!err) return;
+              ticketChannel.permissionOverwrites.edit(Staff, { VIEW_CHANNEL: false, READ_MESSAGE_HISTORY: false, SEND_MESSAGES: false })
-            console.error(err)
+            }
-        })
+
-          // Ticket Logs
+
-  
+            const Department2 = new Discord.MessageEmbed()
-          const errornochannel = new Discord.MessageEmbed()
+                  .setDescription(`> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`)
-            .setTitle("SupportBot Error!")
+                  .setColor(supportbot.EmbedColour)
-            .setDescription(`:x: **Error!** Channel not Found, This command cannot be executed proberbly as their is no channel within this server.\nThis is configurable via **supportbot-config.yml**\n\nChannel Required: \`${supportbot.TicketLog}\`\n\nError Code: \`SB-03\``)
+                ticketChannel.send({ embeds: [Department2] });
-            .setColor(supportbot.ErrorColour);
+
-  
+            if (supportbot.AllowTicketMentions) {
-          const TicketLogs = new Discord.MessageEmbed()
+              ticketChannel.send({content: `@here`})
-            .setTitle(supportbot.TicketLog_Title)
+            }
-            .setThumbnail(supportbot.Ticket_Thumbnail)
+
-            .addFields(
+            i.message.edit({embeds: [TicketMessage], components: [row2]})
-              { name: 'Ticket', value: `<#${channel.id}>` },
+          }
-              { name: 'User', value: `<@${message.author.id}>` },
+          if(i.customId === 'Department3') {
-            )
+
-            .setColor(supportbot.EmbedColour)
+            ticketChannel.permissionOverwrites.edit(DeptRole3, {
-            .setFooter(supportbot.EmbedFooter)
+              VIEW_CHANNEL: true,
-  
+              READ_MESSAGE_HISTORY: true,
-          let locateChannel = message.guild.channels.cache.find(LocateChannel => LocateChannel.name === supportbot.TicketLog) || message.guild.channels.cache.find(LocateChannel => LocateChannel.id === supportbot.TicketLog)
+              SEND_MESSAGES: true,
-  
+            })
-          if(!locateChannel) return message.channel.send({ embed: errornochannel });
+
-  
+            if(!supportbot.AllowStaff) {
-          locateChannel.send({ embed: TicketLogs });
+              ticketChannel.permissionOverwrites.edit(Staff, { VIEW_CHANNEL: false, READ_MESSAGE_HISTORY: false, SEND_MESSAGES: false })
-          
+            }
-
+
-    }
+            const Department3 = new Discord.MessageEmbed()
-
+                  .setDescription(`> Thank for reaching out to the **${supportbot.DepartmentTitle_3} Department**. Please provide us information regarding your query.`)
-}
+                  .setColor(supportbot.EmbedColour)
-
+                ticketChannel.send({ embeds: [Department3] });
+
+            if (supportbot.AllowTicketMentions) {
+              ticketChannel.send({content: `@here`})
+            }
+            i.message.edit({embeds: [TicketMessage], components: [row2]})
+          }
+        })
+      } else {
+        ticketChannel.send({embeds: [TicketMessage], components: [row2]})
+      }
+    }   
+}

commands/transcript.js

@@ -1,20 +1,16 @@
+
 // SupportBot, Created by Emerald Services
 // Announce
-
 const Discord = require("discord.js");
 const fs = require("fs");
-
 const yaml = require('js-yaml');
 const { execute } = require("./help");
 const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
 module.exports = {
     name: supportbot.ChatLog,
     description: supportbot.ChatLogDesc,
-
     execute(message, args) {
         if (supportbot.DeleteMessages) message.delete();
-
         let name = message.channel.name;
     
         message.channel.messages.fetch({ limit: 100 }).then( msgs => {
@@ -37,11 +33,10 @@ module.exports = {
             const TranscriptSavedEmbed = new Discord.MessageEmbed()
               .setDescription(supportbot.ChatLogSavedMessage)
               .setColor(supportbot.SuccessColour)
-            message.channel.send({embed: TranscriptSavedEmbed})
+            message.channel.send({embeds: [TranscriptSavedEmbed]})
-
             const errornochannel = new Discord.MessageEmbed()
                 .setTitle("SupportBot Error!")
-                .setDescription(`:x: **Error!** Channel not Found, This command cannot be executed proberbly as their is no channel within this server.\nThis is configurable via **supportbot-config.yml**\n\nChannel Required: \`${supportbot.TicketLog}\`\n\nError Code: \`SB-03\``)
+                .setDescription(`:x: **Error!** Channel not Found, This command cannot be executed proberbly as their is no channel within this server.\nThis is configurable via **supportbot-config.yml**\n\nChannel Required: \`${supportbot.ChatLogChannel}\`\n\nError Code: \`SB-03\``)
                 .setColor(supportbot.ErrorColour);
   
             const ChatLogs = new Discord.MessageEmbed()
@@ -53,14 +48,13 @@ module.exports = {
                 )
                 .setColor(supportbot.EmbedColour)
                 .setFooter(supportbot.EmbedFooter)
-
             let locateChannel = message.guild.channels.cache.find(LocateChannel => LocateChannel.name === supportbot.ChatLogChannel) || message.guild.channels.cache.find(LocateChannel => LocateChannel.id === supportbot.ChatLogChannel)
   
-            if(!locateChannel) return message.channel.send({ embed: errornochannel });
+            if(!locateChannel) return message.channel.send({ embeds: [errornochannel] });
-    
+            
-            locateChannel.send( new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` ) );
+            let file = new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` )
-            locateChannel.send({ embed: ChatLogs });
+            locateChannel.send({embeds: [ChatLogs], files: [file]})
     
         })
     }
-}
+}

events/interactionCreate.js

@@ -0,0 +1,128 @@
+// SupportBot Interaction Event
+// SupportBot Created by Emerald Services
+
+const fs = require("fs");
+const { MessageEmbed, MessageAttachment, Permissions, MessageButton, MessageActionRow } = require("discord.js");
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+module.exports = async (bot, interaction, args) => {
+
+	if (interaction.isCommand()) return;
+
+    if(interaction.isButton()) {
+        if(interaction.customId === 'openticket') {
+            interaction.message.fetch()
+            interaction.deferUpdate()
+            let message = {
+                guild: bot.guilds.cache.get(interaction.message.guildId),
+                author: bot.users.cache.get(interaction.user.id),
+                content: "N/A",
+                channel: bot.channels.cache.get(interaction.message.channelId)
+            }
+            try {
+                const cmd = bot.commands.get(supportbot.NewTicket);
+                if(!cmd) return;
+                cmd.execute(message, message.content)
+            }
+            catch (error){
+               console.error(error) 
+            }
+        }
+        if(interaction.customId === 'ticketclose') {
+            if(interaction.channel.name.startsWith(`${supportbot.TicketChannel}-`)) {
+                interaction.message.fetch()
+                interaction.deferUpdate()
+                const DeleteTicketEmbed = new MessageEmbed()
+                    .setDescription(supportbot.TicketDeleteMessage)
+                    .setColor(supportbot.EmbedColour)
+                interaction.channel.send({embeds: [DeleteTicketEmbed]})
+
+                let logChannel = interaction.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog) || interaction.guild.channels.cache.find(channel => channel.id === supportbot.TranscriptLog)
+
+                let user = interaction.user
+                let name = interaction.channel.name;
+                let ticketChannel = interaction.channel
+                let reason = "No Reason Provided."
+
+                interaction.channel.send({content: `**${supportbot.ClosingTicket}**`})
+                .then(() => {
+                    const logEmbed = new MessageEmbed()
+                        .setTitle(supportbot.TranscriptTitle)
+                        .setColor(supportbot.EmbedColour)
+                        .setFooter(supportbot.EmbedFooter)
+                        .addField("Closed By", user.username)
+                        .addField("Reason", reason)
+
+                    interaction.channel.messages.fetch({limit: 100}).then(msgs => {
+                        let html = ''
+
+                        msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
+                        html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`
+                        html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`
+                        html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`
+
+
+                        msgs.forEach(msg => {
+                            if(msg.content) {
+                                html += `<strong>User:</strong> ${msg.author.tag}<br>`;
+                                html += `<strong>Message:</strong> ${msg.content}<br>`;
+                                html += `-----<br><br>`;
+                            }
+                        })
+
+                        const TranscriptSavedEmbed = new MessageEmbed()
+                            .setDescription(supportbot.TranscriptSavedMessage)
+                            .setColor(supportbot.SuccessColour)
+                        interaction.channel.send({embeds: [TranscriptSavedEmbed]})
+
+                        let file = new MessageAttachment( Buffer.from( html ), `${name}.html` )
+                        logChannel.send({embeds: [logEmbed], files: [file]})
+
+                        setTimeout(() => interaction.channel.delete(), supportbot.TicketDeleteTime)
+
+                    })
+                })
+            }
+        }
+        if(interaction.customId === 'ticketlock') {
+            if(interaction.channel.name.startsWith(`${supportbot.TicketChannel}`)) {
+                interaction.message.fetch()
+                interaction.deferUpdate()
+                let Admin = interaction.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin) ||  interaction.guild.roles.cache.find(AdminUser => AdminUser.id === supportbot.Admin)
+                let all = interaction.channel.permissionOverwrites.cache
+
+                let parent = interaction.guild.channels.cache.find(c => c.name === `${supportbot.LockTicketCategory}`) || interaction.guild.channels.cache.find(c => c.id === `${supportbot.LockTicketCategory}`)
+                if(parent) {
+                    interaction.channel.setParent(parent.id)
+                }
+
+                all.forEach(perm => {
+                    interaction.channel.permissionOverwrites.delete(perm.id)
+                
+                })
+                interaction.channel.permissionOverwrites.create(Admin.id, {VIEW_CHANNEL: true})
+
+                interaction.channel.permissionOverwrites.create(interaction.guild.id, {VIEW_CHANNEL: false})
+
+
+                const ticketDeleteButton = new MessageButton()
+                    .setCustomId('ticketclose')
+                    .setLabel('Close')
+                    .setStyle(supportbot.TicketDeleteColour)
+                    .setEmoji(supportbot.TicketDeleteEmoji)
+
+                const row = new MessageActionRow()
+                    .addComponents(ticketDeleteButton)
+                const ArchiveEmbed = new MessageEmbed()
+                    .setTitle("Archived")
+                    .setDescription(`Archived ${interaction.channel.name}`)
+                    .setColor(`${supportbot.SuccessColour}`)
+
+                interaction.channel.send({embeds: [ArchiveEmbed]})
+                interaction.message.edit({components: [row]})
+            }
+        }
+    }
+
+}

events/ready.js

@@ -3,17 +3,17 @@
 
 const Discord = require("discord.js");
 const fs = require("fs");
+const { MessageActionRow, MessageButton } = require('discord.js');
 
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
 const tickets = yaml.load(fs.readFileSync('./storage/ticketreaction.yml', 'utf8'));
 
   
-module.exports = async (bot) => {
+module.exports = async bot => {
     bot.user.setActivity(supportbot.BotActivity, {
         type: supportbot.ActivityType, 
-        url: supportbot.StreamingURL
+        url: supportbot.StreamingURL  
-        
     });
     
     console.log(`\u001b[32m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`)
@@ -24,21 +24,21 @@ module.exports = async (bot) => {
     console.log(`\u001b[32m`, `┗━━━┻━━┫┏━┫┏━┻━━┻┛┗━┻━━━┻━━┻━┛`)
     console.log(`\u001b[32m`, `┗╋╋╋╋╋╋╋┃┃╋┃┃`)
     console.log(`\u001b[32m`, `╋╋╋╋╋╋╋┗┛╋┗┛`)
-    console.log(`	`)
+    console.log(`    `)
     console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
-    console.log(`	`)
+    console.log(`    `)
     console.log(`\u001b[33m`, `${supportbot.Bot_Name} v${supportbot.SupportBot_Version}`, `\u001b[36m`, `Connected to Discord`)
-    console.log(`\u001b[33m`, `Documentation:`, `\u001b[36m`, `https://docs.emeraldsrv.dev`)
+    console.log(`\u001b[33m`, `Documentation:`, `\u001b[36m`, `https://supportbot.emeraldsrv.dev`)
     console.log(`\u001b[33m`, `Discord:`, `\u001b[36m`, `https://emeraldsrv.dev/discord`)
     console.log(`\u001b[33m`, `Hosting:`, `\u001b[36m`, `https://emeraldsrv.dev/hosting`)
-    console.log(`	`)
+    console.log(`    `)
     console.log(`\u001b[37m`, `SupportBot proudly created by Emerald Services`)
-    console.log(`	`)
+    console.log(`    `)
     console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
     
 
     
-    if (supportbot.ReactionTickets === true) {
+    if (supportbot.ReactionTickets) {
         let chan1 = bot.channels.cache.find(channel => channel.name === supportbot.ReactionChannel)
 
         if (!chan1) {
@@ -46,26 +46,36 @@ module.exports = async (bot) => {
             return false;
         }
 
-        chan1.messages.fetch(tickets.ReactionMessage_ID).catch(r => {
+        chan1.messages.fetch(tickets.ReactionMessage_ID).catch(async r => {
             let embed = new Discord.MessageEmbed()
                 .setTitle(supportbot.ReactionMessage.replace(/%reaction_emoji%/g, supportbot.ReactionEmoji))
                 .setColor(supportbot.SuccessColour)
                 .setFooter(supportbot.EmbedFooter);
             
-            if (supportbot.ReactionPanel_Description === true) {
+            if (supportbot.ReactionPanel_Description) {
                 embed.setDescription(supportbot.ReactionDescription)
             }
             
-            if (supportbot.ReactionPanel_Thumbnail === true) {
+            if (supportbot.ReactionPanel_Thumbnail) {
                 embed.setThumbnail(supportbot.ReactionThumbnail)
             }
 
-            if (supportbot.ReactionPanel_Image === true) {
+            if (supportbot.ReactionPanel_Image) {
                 embed.setImage(supportbot.ReactionImage)
             }
+
+            let button = new MessageButton()
+                .setLabel('Open Ticket')
+                .setCustomId('openticket')
+                .setStyle('PRIMARY')
+
+            let row = new MessageActionRow()
+                .addComponents(button)
+
             
-            bot.channels.cache.find(channel => channel.name === supportbot.ReactionChannel).send({ 
+            await chan1.send({ 
-                embed: embed 
+                embeds: [embed],
+                components: [row]
             }).then(r => {
                 let data = {
                     "ReactionMessage_ID": `${r.id}`
@@ -73,12 +83,10 @@ module.exports = async (bot) => {
                 let yamlStr = yaml.dump(data);
                 fs.writeFileSync('./storage/ticketreaction.yml', yamlStr, 'utf8');
                 
-                r.react(supportbot.ReactionEmoji);
             }).catch(e => {
-                console.log(e)
+                console.log("Raw"+e)
             })
         })
     }
 
-
 };

index.js

@@ -9,11 +9,18 @@
 //
 //           Discord Support: https://emeraldsrv.dev/discord
 
-const Discord = require("discord.js");
+// const Discord = require("discord.js");
-const fs = require("fs");
+const { Client, Intents, Collection } = require("discord.js");
-const bot = new Discord.Client();
 
-bot.commands = new Discord.Collection();
+const fs = require("fs");
+
+const bot = new Client({
+    intents: [Intents.FLAGS.GUILDS, Intents.FLAGS.GUILD_MESSAGES]
+});
+
+const { REST } = require('@discordjs/rest');
+
+bot.commands = new Collection();
 
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
@@ -50,7 +57,7 @@ const init = async () => {
 
 init();
 
-fs.readdir("./commands/", (err, files) => {
+fs.readdir("./commands/", async (err, files) => {
     
         console.info(`\u001b[36m`, `➢ SupportBot Commands`);
         console.info(`	`);
@@ -70,7 +77,7 @@ fs.readdir("./commands/", (err, files) => {
         console.info(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[36m`, `#${i + 1} Command Loaded: ${props.name.toProperCase()}`);
         bot.commands.set(props.name, props);
     });
-
+    
     console.info(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[36m`, `Loaded ${jsfiles.length} commands!`);
     console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
     console.log(`	`)

package.json

@@ -12,7 +12,9 @@
   "author": "Emerald Services",
   "license": "MIT",
   "dependencies": {
-    "discord.js": "^12.5.3",
+    "@discordjs/rest": "^0.1.0-canary.0",
+    "discord-api-types": "^0.23.1",
+    "discord.js": "^13.1.0",
     "js-yaml": "^4.1.0",
     "jsdom": "^16.7.0"
   }

storage/TicketID.json

@@ -1 +1,8 @@
-{}
+{
+    "854057237495676938": {
+        "id": 21
+    },
+    "597779408295821323": {
+        "id": 1
+    }
+}

supportbot-config.yml

@@ -9,14 +9,14 @@
 #
 #           Discord Support: https://emeraldsrv.dev/discord
 
-SupportBot_Version: "7.1"
+SupportBot_Version: "7.2"
 
 # -------------------------
 #   General Configuration
 # -------------------------
 
-Token: "BOT_TOKEN_HERE"
+Token: "BOT_TOKEN"
-Prefix: "!"
+Prefix: "-"
 Bot_Name: "SupportBot"
 
 DeleteMessages: true
@@ -26,7 +26,7 @@ DeleteMessages: true
 #  Activity Configuration
 # -------------------------
 
-BotActivity: "-help | SupportBot"
+BotActivity: "Need Help? -ticket"
 
 StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
 # Set The ActivityType to "STREAMING" for a streaming status!
@@ -39,7 +39,7 @@ ActivityType: "PLAYING"
 # -------------------------
 
 EmbedColour: "#f74343"
-EmbedFooter: "SupportBot | The #1 Supportive Discord Bot"
+EmbedFooter: "SupportBot | An Advanced Ticket System"
 
 ErrorColour: "#d12519"
 SuccessColour: "#04b545"
@@ -60,18 +60,14 @@ AutoRole: true
 AutoRole_Role: "Member"
 LockdownRole: "@everyone"
 
-Staff: "Staff"
+Staff: "Server Staff"
-Admin: "Admin"
+Admin: "Server Admin"
 TicketBlackListRole: "Blacklisted"
-
 # -------------------------
 #  Tickets Configuration
 # -------------------------
 
-# --- General Config ---
+TicketCategory: "Support Tickets"
-#     --- Start ---
-
-TicketCategory: "▬▬ TICKETS ▬▬"
 TicketChannel: "ticket"
 
 TicketLog: "ticket-logs"
@@ -129,20 +125,67 @@ AddedUser: "👍 <@%user%> has been added to this ticket"
 RemovedUser: "👍 <@%user%> has been removed from this ticket"
 
 
+# --- Buttons Config ---
+#      --- Start ---
+
+# Discord Button Colour Selection
+# PRIMARY - Blurple
+# DANGER - Red
+# SUCCESS - Green
+# Secondary - Grey
+
 TicketLockReaction: "🔒"
 TicketDeleteReaction: "⛔"
+LockTicketCategory: "Archive"
+
+TicketCloseEmoji: "❌"
+TicketDeleteEmoji: "⛔"
+TicketLockEmoji: "🔒"
+
+TicketCloseColour: "DANGER"
+TicketDeleteColour: "DANGER"
+TicketLockColour: "PRIMARY"
+
+TicketDept1Colour: "PRIMARY"
+TicketDept2Colour: "PRIMARY"
+TicketDept3Colour: "PRIMARY"
+
+TicketDept1Emoji: "1️⃣"
+TicketDept2Emoji: "2️⃣"
+TicketDept3Emoji: "3️⃣"
 
 TranscriptSavedMessage: "📝 **Transcript Saved!**"
 TicketLockMessage: "❌ **Ticket Locked!**"
 TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
 TicketDeleteTime: 5000 # Time must be set in miliseconds.
 
+# --- Departments Config ---
+#     --- Start ---
+
+TicketDepartments: true
+
+AllowStaff: true
+# If set to false users with the "Staff" role will not be able to view tickets 
+# without a valid department role set below.
+
+# Set to false to allow "Staff" to see tickets whether its a department for them or not.
+
+DepartmentTitle_1: "Support"
+DepartmentTitle_2: "Billing"
+DepartmentTitle_3: "Marketing"
+# Ticket department title, This is the title for a ticket department to help users know what is available.
+
+DepartmentRole_1: "Support Team"
+DepartmentRole_2: "Billing Team"
+DepartmentRole_3: "Marketing Team"
+# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been choosen. 
+
 # --- Closing Config ---
 #    --- Start ---
 
 ClosingTicket: ":warning: You have requested to close your support ticket."
 ClosingConfirmation_Word: "confirm"
-CloseConfirmation: true
+CloseConfirmation: false
 
 # --------------------------------
 #  System Messages Configuration
@@ -297,4 +340,4 @@ IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use thi
 InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
 UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
 NoValidTicket: ":warning: You cannot execute this command here. This command is used when closing a ticket."
-TicketExists: ":warning: This ticket cannot be opened, It already exists!"
+TicketExists: ":warning: This ticket cannot be opened, It already exists!"