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#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
#                |_|  |_|
#
#           SupportBot created by Emerald Services
#           Installed with MIT License
#
#           Discord Support: https://discord.gg/emeraldsrv
#           Official Documentation: https://docs.emeraldsrv.com
#           Addons Marketplace: https://community.emeraldsrv.com
#
#           Ticket Creation Panel Configuration (ticket-panel.yml)

# -------------------------------
#   Ticket Panel Configuration
# -------------------------------

Panel: true

Style:
  Title: "## 📬 Open Ticket"
  Description: "Tap the button to open a support ticket, Our team will respond as
    soon as possible."
  Image: "https://cdn.1tzemerald.space/Emerald%20Services/SBPoster.png"
  Color: "#45b463"
  Layout: "3"

# Available Layout Styles
# "1" - Style 1 - Title & Text, Button at the top -- Image at the bottom
# "2" - Style 2 - Title & Text, Button at the bottom -- Image at the top
# "3" - Style 3 - The classic look - Title & Text at the top -- Image in the middle -- Button at the bottom
# "4" - Style 4 - Classic Embed (Title & Text, Image on right, Button at bottom)

Button:
  Text: "Open"
  Emoji: "🛟"
  Color: "2"
  CustomId: "createticket"

# Available Button Styles
# 1 - Blurple
# 2 - Grey
# 3 - Red
# 4 - Green

DepartmentMenu:
  CustomId: "ticketdepartmentselect"
  Placeholder: "Choose a ticket department"
  DefaultDescription: "Open a support ticket"
  DefaultEmoji: "🎫"

Settings:
  Image: true
  TopTitle: true
  TopDivider: true
  BottomTitle: false
  BottomDivider: false

Messages:
  NotConfigured: "Ticket Panel is not set up. Please configure it in
    `/Configs/ticket-panel.yml`."
  InvalidChannel: "TicketHome channel not found. Please check your config file."
  PanelSent: "Ticket panel message has been sent!"
  PanelSentWithDepartments: "Ticket panel message with department selection has been sent!"
  SendError: "An error occurred while sending the ticket panel message."