// SupportBot // Command: Close Ticket const Discord = require("discord.js"); const bot = new Discord.Client() bot.settings = require("../settings.json"); exports.run = (bot, message, args) => { message.delete(); const outsideticket = new Discord.RichEmbed() .setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`) .setColor(bot.settings.colour) if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket}); const close1 = new Discord.RichEmbed() .setDescription(`Looks like you have come to the end of your support ticket\nPlease confirm that you want to close your ticket by saying ||**confirm**||`) .setFooter("Your request will be avoided in 20 seconds") .setColor(bot.settings.colour) message.channel.send({embed: close1}).then(m => { message.channel.awaitMessages(response => response.content === `confirm`, { max: 1, time: 10000, errors: ['time'], }).then((collected) => { const uID = message.author // Grabs const reason = args.join(" ") || "No reason has been provided"; // const name = message.channel.name; // channel name const log = message.guild.channels.find(channel => channel.name === bot.settings.Transcript_Logs); const c = message.channel; message.channel.send(`Ticket is being closed!`) .then(() => { const embed = new Discord.RichEmbed() // embed .setColor(bot.settings.colour) .setDescription(`Closed by: ${message.author.tag}\nFor the reason: ${reason}`); const embed1 = new Discord.RichEmbed() // embed .setColor(bot.settings.colour) .setDescription(`Ticket Owner: ${uID}\nClosed by: ${message.author.tag}\nFor the reason: ${reason}`); message.channel.fetchMessages({ limit: 100 }) .then(msgs => { message.channel.fetchMessages({ limit: 100, before: msgs.last().id }) .then(msg => { const merged = msgs.concat(msg); const output = merged.reduce((out, msg) => { out += `[${message.createdAt}] ${message.author.tag}: ${message.cleanContent ? message.cleanContent.replace(/\n/g, '\r\n') : ''}\r\n`; return out; }, ''); uID.send({ files: [{ attachment: Buffer.from(output, 'utf8'), name: `${name}.txt` }] }).catch(console.error); // sends the file to ticket author log.send({ files: [{ attachment: Buffer.from(output, 'utf8'), name: `${name}.txt` }] }).then(c.delete()).catch(console.error); // sends the file to logs uID.send(embed).catch(console.error); return log.send(embed1).catch(console.error); }) }); }) }).catch(() => { m.edit('Close ticket request, timedout').then(m2 => { m2.delete(); }, 3000); }); }); console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Close_Command}`) const CMDLog = new Discord.RichEmbed() .setTitle(bot.settings.Commands_Log_Title) .addField(`User`, `<@${message.author.id}>`) .addField(`Command`, bot.settings.Close_Command, true) .addField(`Channel`, message.channel, true) .addField(`Executed At`, message.createdAt, true) .setColor(bot.settings.colour) .setFooter(bot.settings.footer) let CommandLog = message.guild.channels.find(LogsChannel => LogsChannel.name === `${bot.settings.Command_Log_Channel}`); if(!CommandLog) return message.channel.send(`:x: Error! Could not find the logs channel. **${bot.settings.Command_Log_Channel}**\nThis can be changed via ``settings.json```); CommandLog.send(CMDLog); } exports.help = { name: bot.settings.Close_Command, }