# ___ _ ___ _ # / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_ # \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | | # <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_| # |_| |_| # # SupportBot created by Emerald Development # Installed with MIT License # # Discord Support: https://dsc.gg/emerald-dev # Official Documentation: https://github.com/Emerald-Services/SupportBot/wiki # Third-Party Documentation: COMING SOON SupportBot_Version: "v8.2" # Do not change the version number # ------------------------- # General # ------------------------- General: Name: "SupportBot" Token: "BOT_TOKEN_HERE" # To get your Discord Bot Token, Go to https://discord.com/developers/applications Addons: Enabled: true # ------------------------- # Activity # ------------------------- Activity: Status: "SupportBot v8" Type: "Competing" # The Type can either be Playing, Watching, Listening or Competing StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME" # Set The Type to "Streaming" for a streaming status! # You can update the activity via Discord using: /settings # ------------------------- # Embeds # ------------------------- Embed: Colours: General: 0x0cc559 # 0x Success: 0x04b545 # 0x Error: 0xd13030 # 0x Warn: 0xfca117 # 0x Footer: "SupportBot | Developed by Emerald Development" # ------------------------- # Roles # ------------------------- Roles: AutoRole: Enabled: true Role: "ROLE_ID" StaffMember: Staff: "STAFF_ROLE_ID" Admin: "ADMIN_ROLE_ID" ModRoles: Muted: "MUTED_ROLE_ID" Blacklisted: "BLACKLISTED_ROLE_ID" # ---------------------------- # System Messages # ---------------------------- Welcome: Enabled: true Channel: "WELCOME_CHANNEL_ID" Leave: Enabled: true Channel: "LEAVE_CHANNEL_ID" # ---------------------------- # Suggestions # ---------------------------- Suggestions: Channel: "SUGGEST_CHANNEL_ID" UpvoteEmoji: "✅" DownvoteEmoji: "❌" UpvoteTitle: "Yes" DownvoteTitle: "No" OwnSuggestion: true # If false this will not allow the user to vote for a suggestion they created # If true this will allow the user to vote for a suggestion they created ShowUsers: true Threads: Enabled: true Title: "Suggestion-releated Thread" Reason: "A thread releted to this suggestion" Buttons: Upvote: "2" Downvote: "2" RemoveVote: "4" RemoveVote_Title: "Remove Vote" # Available Button Styles # 1 - Blurple # 2 - Grey # 3 - Green # 4 - Red # ------------------------- # Tickets # ------------------------- Ticket: TicketType: "channels" # Choose how you want tickets to be created. # Options: # channels - Tickets will be created as channels in the # threads - Tickets will be created as threads through the "TicketHome" # For TicketType "Threads" TicketHome: "TICKETHOME_CHANNEL_ID" # What is TicketHome? # - Channel where the Ticket creation panel is sent. # - Channel where ticket threads are made. (only if ticket threads is enabled above.) # For TicketType "Channels" TicketChannelsCategory: "TICKET_CATEGORY_ID" # if Type is set to channels TicketChannelsCategory2: "BACKUP_TICKET_CATEGORY_ID" # This will be used if the first category has reached the max channel limit. TicketArchiveCategory: "ARCHIVE_TICKET_CATEGORY_ID" # --- Channel: "ticket-" # The prefix for ticket channel names TicketsPerUser: 100 DMTranscripts: true TicketReason: true # If ticket reason is set to false, It will not prompt to create a reason TicketSubject: "description" # "description" will display the ticket reason within the channel description # "embed" will display the ticket reason within the ticket embed Timeout: 5 # Set to true to allow all staff to access the ticket Log: TicketDataLog: "TICKET_LOG_ID" TickeDataTitle: "Ticket Data" Close: StaffOnly: true # Set to false is anyone is able to close a ticket. Confirmation_Button: "Confirm Close" Confirmation_Emoji: "🗑️" Confirmation_Style: "2" Title: "Are you sure you want to close this ticket?" # Available Button Styles # 1 - Blurple # 2 - Grey # 3 - Green # 4 - Red Invites: StaffOnly: true ClaimTickets: Enabled: true Channel: "CLAIM_TICKETS_CHANNEL_ID" # Channel name or Channel ID ClaimAcceptTime: 120000 # How long the assigned user has to accept the ticket before it gets re-assigned to someone else. # 120000 = 2 Minutes # 180000 = 3 Minutes # 240000 = 4 Minutes # 300000 = 5 Minutes # Time in Mliseconds ButtonTitle: "Claim Ticket" ButtonEmoji: "🎫" Button: "1" # Available Button Styles # 1 - Blurple # 2 - Grey # 3 - Green # 4 - Red # ------------------------- # Buttons # ------------------------- Buttons: Tickets: ClaimEmoji: "🧑‍💻" ClaimStyle: "1" Unarchive: "Unarchive Ticket" Unarchive_Emoji: "♻️" Unarchive_Style: "2" Unlock: "Unlock Ticket" Unlock_Emoji: "🔓" Unlock_Style: "2" # Available Button Styles # 1 - Blurple # 2 - Grey # 3 - Green # 4 - Red # ------------------------- # Select Menus # ------------------------- SelectMenus: Tickets: PanelEmoji: "⚙️" CloseEmoji: "🗑️" ArchiveEmoji: "♻️" LockEmoji: "🔐" RenameEmoji: "🏷️" EnableInvitesEmoji: "📤" DisableInvitesEmoji: "📥" # ------------------------- # Misc # ------------------------- Translate: TranslateLog: "TRANSLATE_LOG_ID"