// SupportBot // Command: Ticket const Discord = require("discord.js"); const bot = new Discord.Client() bot.settings = require("../settings.json"); exports.run = async(bot, message, args) => { message.delete(); const ID = Math.floor(Math.random() * 10) + 2000; const subject = args.join(" ") || "No Subject."; const alreadyopen = new Discord.RichEmbed() .setDescription(`:x: Cannot create a ticket because **ticket-${message.author.username}** already exists.`) .setColor(bot.settings.colour) if (message.guild.channels.find(TicketChannel => TicketChannel.name === 'ticket-' + message.author.username)) return message.channel.send(alreadyopen); message.guild.createChannel(`ticket-${message.author.username}`, 'text').then(TicketChannel => { // Roles let staff = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.support}`) let everyone = message.guild.roles.find(everyoneRole => everyoneRole.name === `@everyone`) // Permissions TicketChannel.overwritePermissions(everyone, { SEND_MESSAGES: false, READ_MESSAGES: false }) TicketChannel.overwritePermissions(staff, { SEND_MESSAGES: true, READ_MESSAGES: true }) TicketChannel.overwritePermissions(message.author, { SEND_MESSAGES: true, READ_MESSAGES: true }) TicketChannel.overwritePermissions(bot.user, { SEND_MESSAGES: true, READ_MESSAGES: true }) // Category let category = message.guild.channels.find(c => c.name === bot.settings.category); if (category) { TicketChannel.setParent(category.id); } else { if (message.guild.channels.get(bot.settings.category)) { TicketChannel.setParent(message.guild.channels.get(bot.settings.category).id); } } const ticketopened = new Discord.RichEmbed() .setDescription(`:white_check_mark: <@${message.author.id}> You ticket has been created <#${TicketChannel.id}>`) .setColor(bot.settings.colour) message.channel.send({embed: ticketopened}); // Ticket Message - ( Able to edit this message via the settings.json file ) const ticketMessage = `Hi! <@${message.author.id}>\n${bot.settings.Ticket_Message}`; const TicketMessage = new Discord.RichEmbed() .setDescription(ticketMessage) .setColor(bot.settings.colour) .setFooter(bot.settings.footer) TicketChannel.send({embed: TicketMessage}); if (subject != 'No Subject.') { TicketChannel.setTopic(subject); } // Ticket Logging const logEmbed = new Discord.RichEmbed() .setTitle(":ticket: Logistics of your Ticket") .addField("Ticket ID", ID, true) .addField("User", `<@${message.author.id}>`, true) .addField("Channel", `ticket#${ID}`, true) .setColor(bot.settings.colour) .setFooter(bot.settings.footer) if (subject != 'No Subject.') { logEmbed.addField('Subject', subject, true); } let logChannel = message.guild.channels.find(TicketChannel => TicketChannel.name === `${bot.settings.Ticket_Logs}`); if(!logChannel) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Ticket_Logs}**`); logChannel.send({embed: logEmbed}) }).catch(err=>{console.error(err)}); console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Ticket_Command}`) } exports.help = { name: bot.settings.Ticket_Command, }