// SupportBot // Command: Ticket const Discord = require("discord.js"); const bot = new Discord.Client() bot.settings = require("../settings.json"); exports.run = (bot, message, args) => { message.delete(); const ID = Math.floor(Math.random() * 10) + 2000; const subject = args.join(" ") || `${bot.settings.Default_Ticket_Reason}`; // Ticket Reactions const reactembed = new Discord.RichEmbed() .setColor(bot.settings.colour) .setDescription(`${bot.settings.Ticket_React_Message}`); message.channel.send(reactembed) .then(function(msg) { msg.react('✅').then(() => msg.react('❎')); const filter = (reaction, user) => { return ['✅', '❎'].includes(reaction.emoji.name) && user.id !== msg.author.id; }; msg.awaitReactions(filter, { max: 1, time: 60000, errors: ['time'] }) .then(collected => { const reaction = collected.first(); if (reaction.emoji.name === '❎') { const successEmbed = new Discord.RichEmbed() .setDescription(`:tickets: <@${message.author.id}> You have canceled your support request.`) .setColor(bot.settings.colour); message.channel.send(successEmbed); } if (reaction.emoji.name === '✅') { const alreadyopen = new Discord.RichEmbed() .setDescription(`:x: Cannot create a ticket because **ticket-${message.author.username}** already exists.`) .setColor(bot.settings.colour) if (message.guild.channels.find(TicketChannel => TicketChannel.name === 'ticket-' + message.author.username)) return message.channel.send(alreadyopen); message.guild.createChannel(`ticket-${message.author.username}`, { type: 'text', }).then(TicketChannel => { // Roles let staff = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.support}`) let everyone = message.guild.roles.find(everyoneRole => everyoneRole.name === `@everyone`) // Permissions TicketChannel.overwritePermissions(everyone, { SEND_MESSAGES: false, READ_MESSAGES: false }) TicketChannel.overwritePermissions(staff, { SEND_MESSAGES: true, READ_MESSAGES: true }) TicketChannel.overwritePermissions(message.author, { SEND_MESSAGES: true, READ_MESSAGES: true }) TicketChannel.overwritePermissions(bot.user, { SEND_MESSAGES: true, READ_MESSAGES: true }) // Category let category = message.guild.channels.find(c => c.name === bot.settings.category); if (category) { TicketChannel.setParent(category.id); } else { if (message.guild.channels.get(bot.settings.category)) { TicketChannel.setParent(message.guild.channels.get(bot.settings.category).id); } } const ticketopened = new Discord.RichEmbed() .setDescription(`:white_check_mark: <@${message.author.id}> You ticket has been created <#${TicketChannel.id}>`) .setColor(bot.settings.colour) message.channel.send({embed: ticketopened}); // Ticket Message - ( Able to edit this message via the settings.json file ) const ticketMessage = `Hi! <@${message.author.id}>\n${bot.settings.Ticket_Message}`; const TicketMessage = new Discord.RichEmbed() .setDescription(ticketMessage) .setColor(bot.settings.colour) .setFooter(bot.settings.footer) TicketChannel.send({embed: TicketMessage}); if (subject != 'No Subject.') { TicketChannel.setTopic(subject); } // Ticket Logging const logEmbed = new Discord.RichEmbed() .setTitle(":ticket: Logistics of your Ticket") .addField("Ticket ID", ID, true) .addField("User", `<@${message.author.id}>`, true) .addField("Channel", `ticket#${ID}`, true) .setColor(bot.settings.colour) .setFooter(bot.settings.footer) if (subject != 'No Subject.') { logEmbed.addField('Subject', subject, true); } let logChannel = message.guild.channels.find(TicketChannel => TicketChannel.name === `${bot.settings.Ticket_Logs}`); if(!logChannel) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Ticket_Logs}**`); logChannel.send({embed: logEmbed}) }).catch(err=>{console.error(err)}); console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Ticket_Command}`) const CMDLog = new Discord.RichEmbed() .setTitle(bot.settings.Commands_Log_Title) .addField(`User`, `<@${message.author.id}>`) .addField(`Command`, bot.settings.Ticket_Command, true) .addField(`Channel`, message.channel, true) .addField(`Executed At`, message.createdAt, true) .setColor(bot.settings.colour) .setFooter(bot.settings.footer) let CommandLog = message.guild.channels.find(LogsChannel => LogsChannel.name === `${bot.settings.Command_Log_Channel}`); if(!CommandLog) return message.channel.send(`:x: Error! Could not find the logs channel. **${bot.settings.Command_Log_Channel}**\nThis can be changed via ``settings.json```); CommandLog.send(CMDLog); } }) }) }; exports.help = { name: bot.settings.Ticket_Command, }