68 lines
2.1 KiB
YAML
68 lines
2.1 KiB
YAML
# ___ _ ___ _
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# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
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# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
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# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
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# |_| |_|
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#
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# SupportBot created by Emerald Services
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# Installed with MIT License
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#
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# Discord Support: https://discord.gg/emeraldsrv
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# Official Documentation: https://docs.emeraldsrv.com
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# Addons Marketplace: https://community.emeraldsrv.com
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#
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# Ticket Creation Panel Configuration (ticket-panel.yml)
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# -------------------------------
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# Ticket Panel Configuration
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# -------------------------------
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Panel: true
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Style:
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Title: "## 📬 Open Ticket"
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Description: "Tap the button to open a support ticket, Our team will respond as
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soon as possible."
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Image: "https://cdn.1tzemerald.space/Emerald%20Services/SBPoster.png"
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Color: "#45b463"
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Layout: "3"
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# Available Layout Styles
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# "1" - Style 1 - Title & Text, Button at the top -- Image at the bottom
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# "2" - Style 2 - Title & Text, Button at the bottom -- Image at the top
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# "3" - Style 3 - The classic look - Title & Text at the top -- Image in the middle -- Button at the bottom
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# "4" - Style 4 - Classic Embed (Title & Text, Image on right, Button at bottom)
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Button:
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Text: "Open"
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Emoji: "🛟"
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Color: "2"
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CustomId: "createticket"
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# Available Button Styles
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# 1 - Blurple
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# 2 - Grey
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# 3 - Red
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# 4 - Green
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DepartmentMenu:
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CustomId: "ticketdepartmentselect"
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Placeholder: "Choose a ticket department"
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DefaultDescription: "Open a support ticket"
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DefaultEmoji: "🎫"
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Settings:
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Image: true
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TopTitle: true
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TopDivider: true
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BottomTitle: false
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BottomDivider: false
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Messages:
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NotConfigured: "Ticket Panel is not set up. Please configure it in
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`/Configs/ticket-panel.yml`."
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InvalidChannel: "TicketHome channel not found. Please check your config file."
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PanelSent: "Ticket panel message has been sent!"
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PanelSentWithDepartments: "Ticket panel message with department selection has been sent!"
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SendError: "An error occurred while sending the ticket panel message."
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