119 lines
4.4 KiB
YAML
119 lines
4.4 KiB
YAML
# ___ _ ___ _
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# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
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# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
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# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
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# |_| |_|
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#
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# SupportBot created by Emerald Services
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# Installed with MIT License
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#
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# Discord Support: https://dsc.gg/emerald-dev
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# Official Documentation: https://emeraldsrv.com/wiki
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# Third-Party Documentation: https://emeraldsrv.com/third-party
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#
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# Messages Configuration
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Info:
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Title: "About Us"
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Description: "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand."
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Button: "Visit Site"
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URL: "https://emeraldsrv.com"
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Colour: "#f74343"
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Welcome:
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Embed:
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Colour: "#f74343"
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Title: "Welcome to ServerName"
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Message: "> :smile: %joined_user% has just landed!"
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Thumbnail: "BOT"
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ImageEnabled: false
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ImageURL: "https://animagelink.png/"
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Leave:
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Embed:
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Colour: "#f74343"
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Title: "Goodbye!"
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Message: "> :slight_frown: %joined_user% has recently dropped out!"
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Thumbnail: "BOT"
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ImageEnabled: false
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ImageURL: "https://animagelink.png/"
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Suggestions:
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Sent_Title: "Suggestion Sent!"
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Sent: "> :white_check_mark: **You have successfully sent a suggestion.**"
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NoSelfVote: "> :x: **You cannot vote on your own suggestion.**"
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RemoveVoteButton: "Remove Vote"
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Ticket:
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# Available Placeholders:
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# %ticketusername% - User who created the ticket.
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# <@%ticketauthor%> - Tags the user who created the ticket.
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# <#%ticketid%> - Mentions the ticket channel.
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TicketAuthorTitle: "%ticketusername%'s Ticket"
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TicketTitle: "Support Ticket"
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TicketMessage: "> Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
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TicketThumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
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TicketCreatedAlert: "> :ticket: Ticked Created: <#%ticketid%>"
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TicketExists: "> ❌ Ticket already exists"
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TicketClaim: "> :white_check_mark: Ticket claimed by" #The user who claimed the ticket will be added to the end of this message
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TicketUnclaim: "> :white_check_mark: Ticket unclaimed by" #The user who claimed the ticket will be added to the end of this message
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DisableInvites: "> 🔒 Invites have been disabled for this ticket."
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EnableInvites: "> 🔓 Invites have been enabled for this ticket."
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# Available Placeholders:
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# <@%user%> - Tags the user who was added to the ticket.
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AddUserToTicket_Title: "➕ Add User!"
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AddUserToTicket: "> To add a user to this ticket, Tag them."
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RemovedUserFromTicket_Title: "➖ Removed User!"
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RemovedUserFromTicket: "> <@%user%> has been `Removed` from this ticket"
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Blacklisted: "> :x: You are not allowed to open a ticket"
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Muted: "> :x: You are `Muted` and therefore not allowed to open any tickets"
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InvalidSubject: "> No Reason Provided!"
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TranscriptSavedMessage: "📝 **Transcript Saved!**"
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TicketLockMessage: "❌ **Ticket Locked!**"
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TicketDeleteMessage: "⚠ **Ticket Deleting!**"
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ClosingTicket: "> :warning: You have requested to close your support ticket."
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ConfirmClose: "> Please confirm closing the ticket by clicking the button below."
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CloseTimeout: "> Ticket close confirmation timed out."
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ClaimTickets:
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ClaimTitle: "Incoming Support Request!"
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ClaimMessage: "> A new ticket has been created by <@!%user%>. Click the button below to claim this ticket."
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ClaimMessage_Edit: "> <#%channel%> was claimed by <@!%user%>."
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ClaimedTitle: "Ticket Claimed!"
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Claimed: "> You have successfully claimed this ticket. <#%channel%>"
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NoPermsToClaimTitle: "Error, no permissions!"
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NoPermsToClaim: "> :x: **Err!** You do not permissions to claim this ticket."
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TicketStats:
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OpenTickets: "✅ Open Tickets"
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TotalTickets: "🎫 Total Tickets"
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ResponseTime: "⏱️ Average Response Time"
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Title: "Your Ticket Stats"
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Error:
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IncorrectPerms: "> :x: **Err!** You do not have the correct permissions to use this."
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InvalidChannel: "> :x: **Err!** Channel not found. Please create it!"
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UserNotFound: "> :x: **Err!** This user doesn't exist, Are they in this server?"
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NoValidTicket: "> :warning: You cannot execute this command here."
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TicketExists: "> :warning: This ticket cannot be opened, It already exists!"
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