343 lines
9.7 KiB
YAML
Executable File
343 lines
9.7 KiB
YAML
Executable File
# ___ _ ___ _
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# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
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# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
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# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
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# |_| |_|
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#
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# SupportBot created by Emerald Services
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# Installed with MIT License
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#
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# Discord Support: https://emeraldsrv.dev/discord
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SupportBot_Version: "7.2"
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# -------------------------
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# General Configuration
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# -------------------------
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Token: "BOT_TOKEN"
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Prefix: "-"
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Bot_Name: "SupportBot"
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DeleteMessages: true
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# Should the bot delete command messages after executed?
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# -------------------------
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# Activity Configuration
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# -------------------------
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BotActivity: "Need Help? -ticket"
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StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
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# Set The ActivityType to "STREAMING" for a streaming status!
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ActivityType: "PLAYING"
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# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
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# -------------------------
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# Embed Configuration
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# -------------------------
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EmbedColour: "#f74343"
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EmbedFooter: "SupportBot | An Advanced Ticket System"
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ErrorColour: "#d12519"
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SuccessColour: "#04b545"
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WarningColour: "#fca117"
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# -------------------------
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# Help Configuration
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# -------------------------
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HelpMenu: true # Do not change!
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SendHelpPage: "channel" # Set to channel or dm
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# -------------------------
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# Role Configuration
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# -------------------------
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AutoRole: true
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AutoRole_Role: "Member"
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LockdownRole: "@everyone"
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Staff: "Server Staff"
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Admin: "Server Admin"
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TicketBlackListRole: "Blacklisted"
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# -------------------------
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# Tickets Configuration
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# -------------------------
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TicketCategory: "Support Tickets"
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TicketChannel: "ticket"
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TicketLog: "ticket-logs"
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TranscriptLog: "transcripts"
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TranscriptTitle: "Ticket Transcript"
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TicketLog_Title: "Ticket Log"
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TicketBlackListMessage: "You are not allowed to open a ticket"
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TicketSubject: "description"
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# "description" will displays the ticket reason within the channel description
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# "embed" will displays the ticket reason within the ticket embed
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AllowTicketMentions: true
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# Set to true to allow the ticket to mention the author and the support team.
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# Set to false to dis-allow mentions within tickets.
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# --- Panel Config ---
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# --- Start ---
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ReactionChannel: "create-ticket"
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ReactionEmoji: "📩"
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# For cusomt emojis: <:emoji_name:EMOJI_ID>
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ReactionTickets: true
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ReactionMessage: "React with %reaction_emoji% to create a Support Ticket!"
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ReactionPanel_Description: true
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ReactionDescription: "Create a support ticket to contact a member of staff."
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ReactionPanel_Thumbnail: true
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ReactionThumbnail: "https://hotemoji.com/images/dl/5/ticket-emoji-by-twitter.png"
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ReactionPanel_Image: true
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ReactionImage: "https://wallpapercave.com/wp/wp4462546.jpg"
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# --- Creation Config ---
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# --- Start ---
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# Available Placeholders:
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# %ticketusername% - User who created the ticket.
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# <@%ticketauthor%> - Tags the user who created the ticket.
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# <#%ticketid%> - Mentions the ticket channel.
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Ticket_Title: "Server Support | %ticketusername%"
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TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
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Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
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NoTicketSubject: "No Reason Provided!"
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TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
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AddedUser: "👍 <@%user%> has been added to this ticket"
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RemovedUser: "👍 <@%user%> has been removed from this ticket"
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# --- Buttons Config ---
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# --- Start ---
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# Discord Button Colour Selection
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# PRIMARY - Blurple
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# DANGER - Red
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# SUCCESS - Green
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# Secondary - Grey
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TicketLockReaction: "🔒"
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TicketDeleteReaction: "⛔"
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LockTicketCategory: "Archive"
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TicketCloseEmoji: "❌"
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TicketDeleteEmoji: "⛔"
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TicketLockEmoji: "🔒"
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TicketCloseColour: "DANGER"
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TicketDeleteColour: "DANGER"
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TicketLockColour: "PRIMARY"
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TicketDept1Colour: "PRIMARY"
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TicketDept2Colour: "PRIMARY"
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TicketDept3Colour: "PRIMARY"
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TicketDept1Emoji: "1️⃣"
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TicketDept2Emoji: "2️⃣"
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TicketDept3Emoji: "3️⃣"
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TranscriptSavedMessage: "📝 **Transcript Saved!**"
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TicketLockMessage: "❌ **Ticket Locked!**"
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TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
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TicketDeleteTime: 5000 # Time must be set in miliseconds.
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# --- Departments Config ---
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# --- Start ---
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TicketDepartments: true
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AllowStaff: true
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# If set to false users with the "Staff" role will not be able to view tickets
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# without a valid department role set below.
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# Set to false to allow "Staff" to see tickets whether its a department for them or not.
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DepartmentTitle_1: "Support"
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DepartmentTitle_2: "Billing"
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DepartmentTitle_3: "Marketing"
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# Ticket department title, This is the title for a ticket department to help users know what is available.
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DepartmentRole_1: "Support Team"
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DepartmentRole_2: "Billing Team"
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DepartmentRole_3: "Marketing Team"
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# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been choosen.
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# --- Closing Config ---
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# --- Start ---
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ClosingTicket: ":warning: You have requested to close your support ticket."
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ClosingConfirmation_Word: "confirm"
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CloseConfirmation: false
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# --------------------------------
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# System Messages Configuration
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# --------------------------------
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# Available Placeholders:
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# %guildname% - This displays the name of the discord server.
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SystemMessages: true
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SystemMessage_EmbedFooter: false
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SystemMessage_Channel: "system-messages"
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SystemMessage_Type: "embed"
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# There are 2 types of how you can send system messages, 'normal' or 'embed'
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SystemMessage_Icon: "USER"
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# USER - This will display the user's icon of who joins.
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# BOT - This will display the bot's icon when a someone joins.
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# CUSTOM - This will allow you to use a custom image, set this below!
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SystemMessageIcon_URL: "https://imgur.com/example.png"
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Welcome_Title: "User Joined!"
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WelcomeMessage: "Hello %member%, Welcome to %guildname%!"
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# %member% define the user who joined and %guildnamne% defines the server name.
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Leave_Title: "User Left!"
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LeaveMessage: "Goodbye %member%, Thank you for visting %guildname%!"
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# %member% define the user who left and %guildnamne% defines the server name.
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# -------------------------
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# Links Configuration
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# -------------------------
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LinksTitle: "Server Links"
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LINKS:
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"Website": "https://www.example.com"
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"Store": "https://store.example.com"
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"Discord": "https://discord.gg/example"
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# "Twitter": "https://twitter.com/example"
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# "Add More": "Just follow this format!"
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# --------------------------
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# Suggestion Configuration
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# --------------------------
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SuggestionChannel: "suggestions"
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SuggestionTitle: "Suggestion"
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SuggestionStarter: "What would you like to suggest?"
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SuggestReact_1: 👍
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SuggestReact_2: 👎
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SuggestionMessage_Icon: "USER"
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# USER - This will display the user's icon of who joins.
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# BOT - This will display the bot's icon when a someone joins.
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# CUSTOM - This will allow you to use a custom image, set this below!
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SuggestionIcon_URL: "https://imgur.com/example.png"
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# ----------------------------
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# Announcement Configuration
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# ----------------------------
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AnnouncementChannel: "announcements"
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AnnouncementTitle: "Servername Announcement"
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AnnouncementIcon: "https://i.imgur.com/HbkZyB7.png"
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AnnouncementStarter: "What would you like to announce?"
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# --------------------------
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# Moderation Configuration
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# --------------------------
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ChatLog_Title: "Chat Log"
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ChatLogChannel: "chat-logs"
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ChatLogColour: "#1BA30C"
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ChatLog_Thumbnail: "https://cdn.iconscout.com/icon/free/png-256/chat-2639493-2187526.png"
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ChatLogSavedMessage: "📝 **Channel Transcript Saved!**"
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BanTitle: "User Banned!"
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DaysBannedFor: 7
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BanLogColour: "#D911B4"
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KickTitle: "User Kicked!"
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KickLogColour: "#D9B111"
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ModThumbnail: "https://i.imgur.com/l6P3DF6.png"
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ModLogChannel: "mod-logs"
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PruneLogTitle: "Bulk Delete"
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PruneThumbnail: "https://i.imgur.com/OAgW2vR.png"
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PruneColour: "#1BA30C"
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BlacklistTitle: "Blacklisted User"
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BlacklistColour: "#000000"
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# --------------------------
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# Command Configuration
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# --------------------------
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# --- User Commands ---
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HelpCommand: "help"
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LinksCommand: "links"
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PingCommand: "ping"
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SuggestCommand: "suggest"
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# --- Ticket Commands ---
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NewTicket: "ticket"
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CloseTicket: "close"
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AddUser: "add"
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RemoveUser: "remove"
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RenameTicket: "rename"
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# --- Staff/Admin Commands ---
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ChatLog: "transcript"
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BotSay: "say"
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PurgeMessage: "purge"
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AnnounceCommand: "announce"
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BanUser: "ban"
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KickUser: "kick"
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BlacklistUser: "blacklist"
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# --------------------------
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# Messages Configuration
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# --------------------------
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# --- Command Messages ---
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BotSayDesc: "Say something with the bot"
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ChatLogDesc: "Get a transcript of a channel"
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NewTicketDesc: "Create a new support ticket"
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AnnounceDesc: "Create a server announcement"
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CloseTicketDesc: "Close your support ticket"
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LinksDesc: "View some important links"
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PingDesc: "Get the bot's latency"
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HelpDesc: "Get a list of all the commands"
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RemoveUserDesc: "Remove a user from a support ticket"
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AddUserDesc: "Add a user to a support ticket"
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SuggestionDesc: "Create a server suggestion"
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BanDesc: "Ban a member from this server."
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KickDesc: "Kick a member from this server."
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PurgeDesc: "Purge messages from the chat."
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BlacklistDesc: "Decline a member to open a ticket"
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# Error / Warning Messages
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IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
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InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
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UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
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NoValidTicket: ":warning: You cannot execute this command here. This command is used when closing a ticket."
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TicketExists: ":warning: This ticket cannot be opened, It already exists!" |