179 lines
6.5 KiB
YAML
179 lines
6.5 KiB
YAML
# ___ _ ___ _
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# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
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# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
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# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
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# |_| |_|
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#
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# SupportBot created by Emerald Services
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# Installed with MIT License
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#
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# Discord Support: https://dsc.gg/emerald-dev
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# Official Documentation: https://emeraldsrv.com/wiki
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# Third-Party Documentation: https://emeraldsrv.com/third-party
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#
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# Messages Configuration
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Info:
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Title: "About Us"
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Description: "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand."
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Button: "Visit Site"
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URL: "https://emeraldsrv.com"
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Colour: "#f74343"
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Welcome:
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Embed:
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Colour: "#f74343"
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Title: "Welcome to ServerName"
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Message: ":smile: %joined_user% has just landed!"
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Thumbnail: "BOT"
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ImageEnabled: false
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ImageURL: "https://animagelink.png/"
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Leave:
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Embed:
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Colour: "#f74343"
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Title: "Goodbye!"
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Message: ":slight_frown: %joined_user% has recently dropped out!"
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Thumbnail: "BOT"
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ImageEnabled: false
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ImageURL: "https://animagelink.png/"
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Suggestions:
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Sent_Title: "Suggestion Sent!"
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Sent: ":white_check_mark: **You have successfully sent a suggestion.**"
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NoSelfVote: ":x: **You cannot vote on your own suggestion.**"
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RemoveVoteButton: "Remove Vote"
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Ticket:
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# Available Placeholders:
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# %ticketusername% - User who created the ticket.
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# <@%ticketauthor%> - Tags the user who created the ticket.
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# <#%ticketid%> - Mentions the ticket channel.
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TicketAuthorTitle: "%ticketusername%'s Ticket"
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TicketTitle: "Support Ticket"
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TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
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TicketThumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
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TicketCreatedAlert: ":ticket: Ticked Created: <#%ticketid%>"
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TicketExists: "❌ Ticket already exists"
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TicketClaim: ":white_check_mark: Ticket claimed by" #The user who claimed the ticket will be added to the end of this message
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TicketUnclaim: ":white_check_mark: Ticket unclaimed by" #The user who claimed the ticket will be added to the end of this message
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TicketArchived: ":white_check_mark: Ticket archived."
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TicketUnarchived: ":white_check_mark: Ticket unarchived."
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TicketLocked: ":lock: Ticket is locked."
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DisableInvites: "🔒 Invites have been disabled for this ticket."
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EnableInvites: "🔓 Invites have been enabled for this ticket."
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# Available Placeholders:
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# <@%user%> - Tags the user who was added to the ticket.
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Blacklisted: ":x: You are not allowed to open a ticket"
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Muted: ":x: You are `Muted` and therefore not allowed to open any tickets"
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InvalidSubject: "No Reason Provided!"
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TranscriptSavedMessage: "📝 **Transcript Saved!**"
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TicketLockMessage: "❌ **Ticket Locked!**"
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TicketDeleteMessage: "⚠ **Ticket Deleting!**"
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ClosingTicket: ":warning: You have requested to close your support ticket."
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ConfirmClose: "Please confirm closing the ticket by clicking the button below."
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CloseTimeout: "Ticket close confirmation timed out."
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ClaimTickets:
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ClaimTitle: "Incoming Support Request!"
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ClaimMessage: "A new ticket has been created by <@!%user%>. Click the button below to claim this ticket."
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ClaimMessage_Edit: "<#%channel%> was claimed by <@!%user%>."
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ClaimedTitle: "Ticket Claimed!"
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Claimed: "You have successfully claimed this ticket. <#%channel%>"
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NoPermsToClaimTitle: "Error, no permissions!"
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NoPermsToClaim: ":x: **Err!** You do not permissions to claim this ticket."
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ReassigningTitle: "Reassigning!..."
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ReassigningMessage: "<@%user%> did not claim the ticket. **Reassigning...**"
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TicketStats:
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OpenTickets: "✅ Open Tickets"
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TotalTickets: "🎫 Total Tickets"
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ResponseTime: "⏱️ Average Response Time"
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Title: "Your Ticket Stats"
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AddUser:
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NotInTicket_Title: "Ticket Invitation"
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NotInTicket_Description: "This command can only be used within a ticket thread."
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Invite_Title: "User Invited"
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Invite_Description: "%username% has been invited to join the ticket."
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DM_Title: "Ticket Invitation"
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DM_Description: "You have been invited to join the ticket %channelname%. Do you accept?"
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Accept_Label: "Accept"
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Reject_Label: "Reject"
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ViewTicket_Label: "Go to Ticket"
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Accepted_Title: "Invitation Accepted"
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Accepted_Message: "You have been added to the ticket."
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AddedToTicket_Title: "Added to Ticket"
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AddedToTicket_Description: "You have been added to the ticket %channel_link%."
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Declined_Title: "Invitation Declined"
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Declined_Message: "You have declined the invitation."
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NoResponse_Title: "No Response"
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NoResponse_Message: "You did not respond in time. Please contact staff if you wish to join the ticket."
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Error_Title: "Error"
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Error_Adding: "There was an error adding you to the ticket. Please try again."
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DM_Error_Title: "Error"
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DM_Error_Description: "Unable to send a DM to %username%. Please ensure your DMs are enabled."
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Unexpected_Error_Title: "Error"
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Unexpected_Error_Description: "An unexpected error occurred: %error%"
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RemoveUser:
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NotInTicket_Title: "Error"
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NotInTicket_Description: "This command can only be used in ticket threads."
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Removed_Title: "User Removed"
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Removed_Message: "The user has been successfully removed from the ticket."
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RemovedFromTicket_Title: "Removed from Ticket"
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RemovedFromTicket_Description: "You have been removed from the ticket channel %channel_link%."
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Error_Title: "Error"
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Error_Removing: "There was an error removing the user from the ticket."
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ForceAddUser:
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NotInTicket_Title: "Not a Ticket"
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NotInTicket_Description: "This command can only be used within a ticket thread."
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Added_Title: "User Added"
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Added_Description: "Successfully added %username% to the ticket."
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AddedToTicket_Title: "You have been added to a Ticket"
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AddedToTicket_Description: "You have been added to the ticket channel [%channel_link%]."
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Error_Title: "Error"
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Error_Adding: "There was an error adding the user to the ticket."
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Error:
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IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this."
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InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
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UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
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NoValidTicket: ":warning: You cannot execute this command here."
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TicketExists: ":warning: This ticket cannot be opened, It already exists!"
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