SupportBot/settings.json

{
    "SupportBot": "v5.0",

    "token": "BOT_TOKEN_HERE",
    "prefix": "-",
    "botname": "SupportBot",
    "colour": "#13bd2a",
    "footer": "Support Bot, By Emerald Services",
    "BotStatus": "Support Bot",
    
    "staff": "Staff",

    "locked_role": "@everyone",
    "everyone": "@everyone",
    "Auto_Role": "Member",

    "Department_Role_1": "Support",
    "Department_Role_2": "Security",
    "Department_Role_3": "Sales",

    "category": "Tickets",
    "Ticket_Message": "Your support ticket has been opened successfully\nPlease allow us some time to reach out to you.",
    "Ticket_Logs": "ticket-logs",
    "Default_Ticket_Reason": "No Subject",
    
    "Ticket_Colour": "#000e42",
    "Transcript_Logs": "ticket-data",
    "Transcript_Title": "Support Transcript",
    "Ticket_Closing": "Your ticket is currently closing",
    
    "Ticket_Department_1": "Support",
    "Ticket_Department_2": "Security",
    "Ticket_Department_3": "Sales",

    "Ticket_Department_Emoji_1": "🎧",
    "Ticket_Department_Emoji_2": "🔐",
    "Ticket_Department_Emoji_3": "💵",

    "General_Category": "General",
    "InformationCategory": "Information",
    "StaffCategory": "Staff",

    "Access_Channel": "welcome",
    "GeneralChannel": "general",
    "BotSpam_Channel": "bot-spam",
    "Tickets_Channel": "open-a-ticket",
    "StaffChat": "staff-chat",
    "StaffCmds": "staff-commands",
    "StaffVoice": "Staff Room",
    "TicketsVoice1": "Support Lounge",
    "TicketsVoice2": "Support Lounge",

    "Commands_Log_Title": "SupportBot Logs",
    "Command_Log_Channel": "command-logs",

    "Announcement_Title": "SupportBot Announcement",
    "Announcement_Channel": "announcements",
    "Announcement_Tag_Role": "@everyone",
    
    "Welcome_Message": "Welcome to the server!",
    "Welcome_Channel": "welcome",
    
    "Leave_Message": "Thank you for visiting us!",
    "Leave_Channel": "welcome",

    "Poll_Channel": "polls",
    "Poll_Title": "📊 Polls",
    "Reaction_Poll_1": "✅",
    "Reaction_Poll_2": "❎",
    
    "Suggestion_Title": "SupportBot Suggestions",
    "Suggestion_Channel": "suggestions",
    "suggestyes": "✅",
    "suggestno": "❎",
    
    "Report_Channel": "reports",
    "Report_Title": "SupportBot Report",
    
    "LINKS_TITLE": "SupportBot Links",

    "LINKS": {
        "Discord": "https://discord.gg/",
        "Twitter": "https://twitter.com/",
        "Website": "https://example.com/",
        "AddMore": "AddMoreIfYouWant"
    },

    "Announcement_Command": "announce",
    "Say_Command": "say",
    "Suggest_Command": "suggest",
    "Ping_Command": "ping",
    "Ticket_Command": "ticket",
    "Remove_Command": "remove",
    "Add_Command": "add",
    "Close_Command": "close",
    "Forceclose_Command": "forceclose",
    "Rename_Command": "rename",
    "Help_Command": "help",
    "Link_Command": "links",
    "Lockchat_Command": "lock",
    "UnLockchat_Command": "unlock",
    "Poll_Command": "poll",
    "Report_Command": "report",
    "Setup_Command": "setup"
}