Added 3 new settings in supportbot.yml for more customization

Commands/close.js

@@ -154,11 +154,11 @@ module.exports = new Command({
           html += `-----<br><br>`;
         }
       });
-
-      await logChannel.send({ embeds: [logEmbed] }).catch((err) => {
-        console.error(err);
-      });
-
+      if (!(supportbot.DisableTicketLogChannel)) {
+        await logChannel.send({ embeds: [logEmbed] }).catch((err) => {
+          console.error(err);
+        });
+      }
       let file = new Discord.MessageAttachment(
         Buffer.from(html),
         `${interaction.channel.name}.html`

Commands/ticket.js

@@ -311,14 +311,16 @@ module.exports = new Command({
           interaction.guild
         );
         await ticketChannel.setParent(TicketCat.id, { lockPermissions: false });
-        await ticketChannel.send({
-          embeds: [
-            {
-              description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
-              color: supportbot.EmbedColour,
-            },
-          ],
-        });
+        if (supportbot.AllowThanksForReachingOutMessage) {
+          await ticketChannel.send({
+            embeds: [
+              {
+                description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
+                color: supportbot.EmbedColour,
+              },
+            ],
+          });
+        }
       }
       if (supportbot.AllowTicketMentions) {
         await ticketChannel.send("@here");

Configs/supportbot.yml

@@ -144,6 +144,14 @@ AllowTicketMentions: true
 # Set to true to allow the ticket to mention the author and the support team.
 # Set false to dis-allow mentions within tickets.
 
+AllowThanksForReachingOutMessage: true 
+# Set to true to allow the "Thanks for reaching out Message" to be sent when the ticket is created
+DisableSuggestionsChannel: false
+# Set to true to disable the requirement of the "SuggestionChannel"
+DisableTicketLogChannel: false
+# Set to true to disable the requirement of the "TicketLog"
+# Set to true to also disable the ticket logs to be sent in the "TicketLogs" channel
+
 # --- Creation Config ---
 #      --- Start ---
 

Events/ready.js

@@ -102,6 +102,9 @@ module.exports = new Event("ready", async (client, interaction) => {
   const missingR = [];
   const missingCat = [];
   for (let c of channels) {
+    if ((c === supportbot.SuggestionChannel && supportbot.DisableSuggestionsChannel) || c === supportbot.TicketLog && supportbot.DisableTicketLogChannel) {
+      continue;
+    }
     const find = await getChannel(c, client.guilds.cache.first());
     if (!find) missingC.push(c);
   }

Structures/Client.js

@@ -38,9 +38,11 @@ class Client extends Discord.Client {
   }
 
   async start(token) {
-    const commandFiles = fs
-      .readdirSync("./Commands")
-      .filter((file) => file.endsWith(".js"));
+    var tempCommandFiles = fs.readdirSync("./Commands").filter((file) => file.endsWith(".js"));
+    if (supportbot.DisableSuggestionsChannel) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "suggest.js");
+    }
+    const commandFiles = tempCommandFiles;
 
     const addonFiles = fs
       .readdirSync("./Addons")