Updated close.js
Added ticket transcripts
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+98
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@@ -1,88 +1,120 @@
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// SupportBot
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// Command: Close Ticket
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const Discord = require("discord.js");
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const Discord = require( "discord.js" );
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const bot = new Discord.Client()
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bot.settings = require("../settings.json");
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bot.settings = require( "../settings.json" );
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exports.run = (bot, message, args) => {
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/**
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* @param {Discord.Message} message
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*/
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exports.run = ( bot, message, args ) => {
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message.delete();
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const outsideticket = new Discord.RichEmbed()
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.setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
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.setColor(bot.settings.colour)
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if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
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const close1 = new Discord.RichEmbed()
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.setDescription(`Looks like you have come to the end of your support ticket\nPlease confirm that you want to close your ticket by saying ||**confirm**||`)
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.setFooter("Your request will be avoided in 20 seconds")
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.setColor(bot.settings.colour)
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if ( !message.channel.name.startsWith( `ticket-` ) ) {
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const embed = new Discord.RichEmbed()
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.setDescription( `:x: Cannot use this command becase you are outside a ticket channel.` )
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.setColor( bot.settings.colour );
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message.channel.send( embed );
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return;
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}
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const closeRequestEmbed = new Discord.RichEmbed()
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.setDescription( `Looks like you have come to the end of your support ticket\nPlease confirm that you want to close your ticket by saying ||**confirm**||` )
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.setFooter( "Your request will be avoided in 20 seconds" )
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.setColor( bot.settings.colour )
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message.channel.send({embed: close1}).then(m => {
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message.channel.awaitMessages(response => response.content === `confirm`, {
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max: 1,
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time: 10000,
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errors: ['time'],
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message.channel.send( closeRequestEmbed ).then( m => {
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message.channel.awaitMessages( response => response.content.toLowerCase() === `confirm`, {
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max: 1,
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time: 20 * 1000,
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errors: [ 'time' ],
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}).then((collected) => {
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const log = message.guild.channels.find(channel => channel.name === bot.settings.Transcript_Logs)
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const uID = message.author
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const reason = args.join(" ") || "No Reason Provided.";
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const name = message.channel.name;
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const c = message.channel;
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message.channel.send(`Your ticket is currently closing`)
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.then(() => {
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const embed1 = new Discord.RichEmbed()
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.setTitle(bot.settings.Transcript_Title)
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.setColor(bot.settings.colour)
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.setFooter(bot.settings.footer)
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.addField("Ticket Author", uID)
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.addField("Closed By", message.author.tag)
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.addField("Reason", reason)
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message.channel.fetchMessages({ limit: 100 })
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.then(msgs => {
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message.channel.fetchMessages({ limit: 100, before: msgs.last().id })
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.then(msg => {
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const merged = msgs.concat(msg);
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const output = merged.reduce((out, msg) => {
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out += `[${message.createdAt}] ${message.author.tag}: ${message.cleanContent ? message.cleanContent.replace(/\n/g, '\r\n') : ''}\r\n`;
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return out;
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}, '');
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} ).then( collected => {
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let logChannel = message.guild.channels.find( channel => channel.name === bot.settings.Transcript_Logs );
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log.send({ files: [{ attachment: Buffer.from(output, 'utf8'), name: `${name}.txt` }] }).then(c.delete()).catch(console.error); // sends the file to logs
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return log.send(embed1).catch(console.error);
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})
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});
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})
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let user = message.author;
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}).catch(() => {
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m.edit('Close ticket request, timedout').then(m2 => {
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m2.delete();
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}, 3000);
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let reason = args.join( " " ) || "No reason provided.";
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});
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});
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let name = message.channel.name;
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let ticketChannel = message.channel;
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console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Close_Command}`)
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message.channel.send( bot.settings.Ticket_Closing )
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.then( () => {
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const logEmbed = new Discord.RichEmbed()
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.setTitle( bot.settings.Transcript_Title )
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.setColor( bot.settings.colour )
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.setFooter( bot.settings.footer )
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.addField( "Ticket Author", user )
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.addField( "Closed By", message.author.tag )
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.addField( "Reason", reason );
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message.channel.fetchMessages( { limit: 100 } )
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.then( msgs => {
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let txt = '';
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msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
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txt += `${message.guild.name}\n`;
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txt += `#${ticketChannel.name}\n`;
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txt += `${msgs.size} messages\n\n\n`;
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msgs.forEach( msg => {
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if ( msg.content ) {
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txt += `----- ${msg.author.tag} at ${msg.createdAt}\n`;
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txt += `${msg.content}\n`;
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txt += `-----\n\n`;
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}
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} );
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message.author.send( `A transcript has been generated for the ticket you closed.` );
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message.author.send( new Discord.Attachment( Buffer.from( txt ), `${name}.txt` ) );
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logChannel.send( logEmbed );
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logChannel.send( new Discord.Attachment( Buffer.from( txt ), `${name}.txt` ) );
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message.channel.delete();
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// message.channel.fetchMessages( { limit: 100, before: msgs.last().id } )
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// .then( msg => {
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// const merged = msgs.concat( msg );
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// const output = merged.reduce( ( out, msg ) => {
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// out += `[${message.createdAt}] ${message.author.tag}: ${message.cleanContent ? message.cleanContent.replace( /\n/g, '\r\n' ) : ''}\r\n`;
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// return out;
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// }, '' );
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// log.send( { files: [ { attachment: Buffer.from( output, 'utf8' ), name: `${name}.txt` } ] } ).then( c.delete() ).catch( console.error ); // sends the file to logs
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// return log.send( embed1 ).catch( console.error );
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// } )
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} );
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} )
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} ).catch( () => {
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m.edit( 'The request to close the ticket has timed out.' ).then( m2 => m2.delete( 3000 ) );
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} );
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} );
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console.log( `\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Close_Command}` )
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const CMDLog = new Discord.RichEmbed()
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.setTitle(bot.settings.Commands_Log_Title)
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.addField(`User`, `<@${message.author.id}>`)
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.addField(`Command`, bot.settings.Close_Command, true)
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.addField(`Channel`, message.channel, true)
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.addField(`Executed At`, message.createdAt, true)
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.setColor(bot.settings.colour)
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.setFooter(bot.settings.footer)
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.setTitle( bot.settings.Commands_Log_Title )
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.addField( `User`, `<@${message.author.id}>` )
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.addField( `Command`, bot.settings.Close_Command, true )
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.addField( `Channel`, message.channel, true )
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.addField( `Executed At`, message.createdAt, true )
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.setColor( bot.settings.colour )
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.setFooter( bot.settings.footer )
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let CommandLog = message.guild.channels.find(LogsChannel => LogsChannel.name === `${bot.settings.Command_Log_Channel}`);
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if(!CommandLog) return message.channel.send(`:x: Error! Could not find the logs channel. **${bot.settings.Command_Log_Channel}**\nThis can be changed via ``settings.json```);
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let CommandLog = message.guild.channels.find( LogsChannel => LogsChannel.name === `${bot.settings.Command_Log_Channel}` );
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if ( !CommandLog ) return message.channel.send( `:x: Error! Could not find the logs channel. **${bot.settings.Command_Log_Channel}**\nThis can be changed via ``settings.json``` );
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CommandLog.send(CMDLog);
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CommandLog.send( CMDLog );
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}
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