Update newticket.js
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1 file changed
+70
-62
+70
-62
@@ -7,6 +7,8 @@ const yaml = require('js-yaml');
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const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
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const TicketNumberID = require('../utils/TicketNumber.js');
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const reacted = [];
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module.exports = {
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name: supportbot.NewTicket,
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@@ -105,72 +107,78 @@ module.exports = {
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const Emoji_2 = supportbot.DepartmentEmoji_2;
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const Emoji_3 = supportbot.DepartmentEmoji_3;
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reacted[ticketNumberID] = false;
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if (supportbot.TicketDepartments === true) {
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msg.react(Emoji_1).then(() => msg.react(Emoji_2)).then(() => msg.react(Emoji_3))
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const filter = (reaction, user) => {
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await msg.react(Emoji_1);
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await msg.react(Emoji_2);
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await msg.react(Emoji_3);
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let filter = (reaction, user) => {
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if (user.bot) return;
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if (typeof reacted[ticketNumberID] !== "boolean") return;
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delete reacted[ticketNumberID];
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if (reaction.emoji.name === Emoji_1) {
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SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(DeptRole1, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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if (supportbot.AllowStaff === true) {
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SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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}
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const Department1 = new Discord.MessageEmbed()
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.setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_1} Department**. Please provide us information regarding your query.`)
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.setColor(supportbot.EmbedColour)
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SupportTicket.send({ embed: Department1 });
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}
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if (reaction.emoji.name === Emoji_2) {
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SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(DeptRole2, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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if (supportbot.AllowStaff === true) {
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SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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}
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const Department2 = new Discord.MessageEmbed()
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.setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`)
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.setColor(supportbot.EmbedColour)
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SupportTicket.send({ embed: Department2 });
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}
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if (reaction.emoji.name === `${Emoji_3}`) {
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SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(DeptRole3, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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if (supportbot.AllowStaff === true) {
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SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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}
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const Department3 = new Discord.MessageEmbed()
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.setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_3} Department**. Please provide us information regarding your query.`)
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.setColor(supportbot.EmbedColour)
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SupportTicket.send({ embed: Department3 });
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}
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return [Emoji_1, Emoji_2, Emoji_3].includes(reaction.emoji.name) && user.id !== message.author.id;
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}
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msg.awaitReactions(filter, {
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max: 4,
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time: 60000,
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errors: ['time']
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}).then(async collected => {
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});
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setTimeout(async function() {
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msg.awaitReactions(filter, {
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max: 4,
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time: 60000,
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errors: ['time']
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}).then(async collected => {
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const reaction = collected.first();
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if (reaction.emoji.name === Emoji_1) {
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SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(DeptRole1, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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if (supportbot.AllowStaff === true) {
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SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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}
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const Department1 = new Discord.MessageEmbed()
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.setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_1} Department**. Please provide us information regarding your query.`)
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.setColor(supportbot.EmbedColour)
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SupportTicket.send({ embed: Department1 });
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}
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if (reaction.emoji.name === Emoji_2) {
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SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(DeptRole2, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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if (supportbot.AllowStaff === true) {
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SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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}
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const Department2 = new Discord.MessageEmbed()
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.setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`)
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.setColor(supportbot.EmbedColour)
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SupportTicket.send({ embed: Department2 });
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}
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if (reaction.emoji.name === `${Emoji_3}`) {
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SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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SupportTicket.updateOverwrite(DeptRole3, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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if (supportbot.AllowStaff === true) {
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SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
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}
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const Department2 = new Discord.MessageEmbed()
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.setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_3} Department**. Please provide us information regarding your query.`)
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.setColor(supportbot.EmbedColour)
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SupportTicket.send({ embed: Department3 });
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}
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})
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}, supportbot.DepartmentTiming);
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if (typeof reacted[ticketNumberID] == "boolean") {
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delete reacted[ticketNumberID];
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//delete channel because didn't react in a minute
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}
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}, 60000);
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}
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});
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