SB-6.1-PRE

Ticket Reaction Create

.gitignore

@@ -1,2 +0,0 @@
-
-supportbot-config.yml

Dockerfile

@@ -1,18 +0,0 @@
-FROM node:alpine
-
-MAINTAINER Thien Tran, <contact@thientran.io>
-
-RUN apk update \
-    && apk upgrade
-    
-RUN apk add --no-cache git && \
-    adduser -D -h /home/container container
-    
-    # Ensure UTF-8
-ENV LANG en_US.UTF-8
-ENV LC_ALL en_US.UTF-8
-    
-WORKDIR /home/container
-    
-COPY ./entrypoint.sh /entrypoint.sh
-CMD ["/bin/ash", "/entrypoint.sh"]

README.md

@@ -1,7 +0,0 @@
-![SupportBot](https://i.imgur.com/OFO3XB2.png)
-
-SupportBot the #1 self-hosted discord ticket system with any customizations and features to help make your support system look clean, tidy and professional. It's self-hosted! No need to use someone's public discord bot thats used in a handful of servers. Create, Configure & Use your own discord bot installed with SupportBot.
-
-### SupportBot Compatibility
-
-SupportBot is a free & open projected create by Emerald Services, Anything older than version 6.0 we will not SupportBot. Following off that if you have recieved SupportBot from a third-party user we will not provide support no matter what version you are using. It is against of terms of service to sell our product.

events/messageReactionAdd.js

@@ -7,7 +7,6 @@ const fs = require("fs");
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
 const tickets = yaml.load(fs.readFileSync('./storage/ticketreaction.yml', 'utf8'));
-const verif = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
 
 module.exports = async (client, reaction, user) => {
 
@@ -20,34 +19,17 @@ module.exports = async (client, reaction, user) => {
 
     if (supportbot.ReactionTickets === "true") {
         if (reaction.message.id === tickets.ReactionMessage_ID) {
-            switch (reaction.emoji.id) {
-                case supportbot.ReactionEmoji: {
-                    await reaction.users.remove(user.id)
+            if (reaction.emoji.name == supportbot.ReactionEmoji || reaction.emoji.id == supportbot.ReactionEmoji) {
+                await reaction.users.remove(user.id)
 
-                    try {
-                        const cmd = client.commands.get("ticket");
-                        if(!cmd) return;
-
-                        cmd.execute(message, "undefined");
-                    } catch (error) {
-                        console.error(error);
-                    }
-                }
-            }
-        }
-    }
-
-    if (supportbot.Verification === "true") {
-        if (reaction.message.id === verif.verification_msg) {
-            switch (reaction.emoji.id) {
-                case supportbot.VerificationEmoji: {
-                    await reaction.users.remove(user.id)
-
-                    let r = reaction.message.channel.guild.roles.cache.find(r => r.name === "verified")
-
-                    await reaction.message.channel.guild.members.cache.get(user.id).roles.add(r)
-
-                }
+            	try {
+            	    const cmd = client.commands.get("ticket");
+            	    if(!cmd) return;
+            	    
+            	    cmd.execute(message, "undefined");
+            	} catch (error) {
+            	    console.error(error);
+            	}
             }
         }
     }

events/ready.js

@@ -7,13 +7,14 @@ const fs = require("fs");
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
 const tickets = yaml.load(fs.readFileSync('./storage/ticketreaction.yml', 'utf8'));
-const verif = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
   
 module.exports = async (bot) => {
     bot.user.setActivity(supportbot.BotActivity, {
         type: supportbot.ActvityType
+        
     });
-
+    
     console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
     console.log(`\u001b[37m`, `${supportbot.Bot_Name} has successfully connected to discord`)
     console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
@@ -40,37 +41,13 @@ module.exports = async (bot) => {
                 }
                 let yamlStr = yaml.dump(data);
                 fs.writeFileSync('./storage/ticketreaction.yml', yamlStr, 'utf8');
-                r.react(supportbot.ReactionEmoji)
+                
+                r.react(supportbot.ReactionEmoji);
             }).catch(e => {
                 console.log(e)
             })
         })
     }
 
-    if (supportbot.Verification === "true") {
-        let chan2 = bot.channels.cache.find(channel => channel.name === supportbot.Verification_Channel)
 
-        if (!chan2) {
-            console.log('\u001b[33m', "[WARN] Verification Reaction panel is not setup, You can do so via the configuration file!")
-            return false;
-        }
-
-        chan2.messages.fetch(verif.verification_msg).catch(r => {
-            let embed = new Discord.MessageEmbed()
-                .setTitle(supportbot.VerificationMessage.replace(/%VerificationEmoji%/g, supportbot.VerificationEmoji))
-                .setColor(supportbot.EmbedColour)
-                .setFooter(supportbot.EmbedFooter);
-
-            bot.channels.cache.find(channel => channel.name === supportbot.Verification_Channel).send({embed: embed}).then(r => {
-                let data = {
-                    "verification_msg": `${r.id}`
-                }
-                let yamlStr = yaml.dump(data);
-                fs.writeFileSync('./storage/verification.yml', yamlStr, 'utf8');
-                r.react(supportbot.VerificationEmoji)
-            }).catch(e => {
-                console.log(e)
-            })
-        })
-    }
 };

storage/SupportTickets.json

@@ -1,4 +1,4 @@
 {
-    "ticket": "ticket-0064", 
-    "id":207937608779694080
+    "ticket": "ticket-0005", 
+    "id":419821884431925260
 }

storage/TicketID.json

@@ -1,5 +1,8 @@
 {
     "716992597377286145": {
         "id": 65
+    },
+    "805909541979029524": {
+        "id": 6
     }
 }

storage/ticketreaction.yml

@@ -1 +1 @@
-ReactionMessage_ID: '806157017025609728'
+ReactionMessage_ID: '806191841896169473'

supportbot-config.yml

@@ -11,11 +11,12 @@
 
 # General Bot Configuration
 
-Token: "NjUyNjUzMDU3OTQyODgwMjU2.Xerkhg.dhNMOR_rFyQKvoQJYkGRqZ7fq4E"
+Token: "BOT_TOKEN"
 Prefix: "-"
 Bot_Name: "SupportBot"
 
-BotActivity: "-help ~ SupportBot 6.0"
+BotActivity: "-help | SupportBot"
+
 ActivityType: "PLAYING"
 # Activity status can either be PLAYING, WATCHING or LISTENING.
 
@@ -38,7 +39,7 @@ AutoRole_Role: "Member"
 LockdownRole: "@everyone"
 
 Staff: "Staff"
-Admin: "Administration Team"
+Admin: "Admin"
 
 # Ticket Configuration
 
@@ -51,14 +52,9 @@ TicketSubject: "description"
 
 ReactionTickets: "true"
 ReactionMessage: "React with %reaction_emoji% to create a Support Ticket!"
-ReactionChannel: "open-a-ticket"
+ReactionChannel: "create-ticket"
 ReactionEmoji: "📩"
-
-Verification: "false"
-Verification_Channel: "verification"
-
-VerificationMessage: "React with %VerificationEmoji% to get access to this server!"
-VerificationEmoji: "✅"
+# Custom Emojis: <:test:EMOJI_ID>
 
 Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
 Ticket_Title: "Server Support | %ticketusername%"