26.0

Configs/supportbot-ai.yml

@@ -10,7 +10,7 @@ Enabled: true
 General:
   Provider: "openai" 
   Model: "gpt-5.4" 
-  Model_API_Key: "MODEL_API_KEY"
+  Model_API_Key: "AI_API_KEY"
   # Providers Available:
   # "openai" - Use OpenAI's GPT models. Example: "gpt-5.4" "gpt-5-mini"
   # "groq" - Use Groq's GroqAI models. Example: "meta-llama/llama-4-scout-17b-16e-instruct"
@@ -43,8 +43,18 @@ Embed:
 Memory:
   Enabled: true
   StoreFacts: true
+  # StoreFacts - Enables saving important facts the AI learns.
+
   StoreSummaries: true
+  # StoreSummaries - Enables saving conversation summaries.
+
   MaxRecentMessages: 15
+  # MaxRecentMessages - Number of recent messages used for context.
+
+  Scope: "guild" # channel | guild
+  # Available Scopes for Memory:
+  # "channel" - Memory is per channel only.
+  # "guild" - Memory is shared across the server.
 
 CustomInstructions:
   - "You are SupportBot AI made by Emerald Services"

Events/messageCreate.js

@@ -113,10 +113,11 @@ function buildSystemPrompt(message) {
   return sections.join("\n- ").replace(/^/, "- ");
 }
 
-function buildConversationFromMemory(channelId, currentMessage) {
+function buildConversationFromMemory(currentMessage) {
   const memoryConfig = supportbotai.Memory || {};
   const memoryEnabled = memoryConfig.Enabled !== false;
   const maxRecentMessages = memoryConfig.MaxRecentMessages || 15;
+  const memoryScope = String(memoryConfig.Scope || "guild").toLowerCase();
 
   const conversation = [
     {
@@ -127,32 +128,61 @@ function buildConversationFromMemory(channelId, currentMessage) {
 
   if (!memoryEnabled) return conversation;
 
-  const recentMessages = AIDatabase.getRecentMessages(
-    channelId,
-    maxRecentMessages,
-  );
+  const recentMessages =
+    typeof AIDatabase.getRecentMessagesByScope === "function"
+      ? AIDatabase.getRecentMessagesByScope({
+          guildId: currentMessage.guild?.id || null,
+          channelId: currentMessage.channel?.id || null,
+          limit: maxRecentMessages,
+          scope: memoryScope,
+        })
+      : AIDatabase.getRecentMessages(
+          currentMessage.channel?.id,
+          maxRecentMessages,
+        );
 
   const latestSummary =
     memoryConfig.StoreSummaries !== false
-      ? AIDatabase.getLatestSummary(channelId)
+      ? typeof AIDatabase.getLatestSummaryByScope === "function"
+        ? AIDatabase.getLatestSummaryByScope({
+            guildId: currentMessage.guild?.id || null,
+            channelId: currentMessage.channel?.id || null,
+            scope: memoryScope,
+          })
+        : AIDatabase.getLatestSummary(currentMessage.channel?.id)
       : null;
 
   const facts =
-    memoryConfig.StoreFacts !== false ? AIDatabase.getFacts(channelId) : [];
+    memoryConfig.StoreFacts !== false
+      ? typeof AIDatabase.getFactsByScope === "function"
+        ? AIDatabase.getFactsByScope({
+            guildId: currentMessage.guild?.id || null,
+            channelId: currentMessage.channel?.id || null,
+            scope: memoryScope,
+          })
+        : AIDatabase.getFacts(currentMessage.channel?.id)
+      : [];
 
   const userFacts =
     memoryConfig.StoreFacts !== false &&
-    typeof AIDatabase.getUserFacts === "function"
-      ? AIDatabase.getUserFacts(
-          currentMessage.guild?.id,
-          currentMessage.author?.id,
-        )
-      : [];
+    typeof AIDatabase.getUserFactsByScope === "function"
+      ? AIDatabase.getUserFactsByScope({
+          guildId: currentMessage.guild?.id || null,
+          userId: currentMessage.author?.id || null,
+          scope: memoryScope,
+        })
+      : memoryConfig.StoreFacts !== false &&
+          typeof AIDatabase.getUserFacts === "function"
+        ? AIDatabase.getUserFacts(
+            currentMessage.guild?.id,
+            currentMessage.author?.id,
+          )
+        : [];
 
   if (latestSummary?.summary) {
     conversation.push({
       role: "system",
-      content: `Conversation summary:\n${latestSummary.summary}`,
+      content: `Shared memory summary (${memoryScope} scope):\n${latestSummary.summary}`,
     });
   }
 
@@ -165,7 +195,7 @@ function buildConversationFromMemory(channelId, currentMessage) {
 
     conversation.push({
       role: "system",
-      content: `Known facts in this chat:\n${factText}`,
+      content: `Known shared facts (${memoryScope} scope):\n${factText}`,
     });
   }
 
@@ -422,10 +452,7 @@ module.exports = new Event("messageCreate", async (client, message) => {
 
     const ticket = getTicketContextForMessage(message);
 
-    const conversation = buildConversationFromMemory(
-      message.channel.id,
-      message,
-    );
+    const conversation = buildConversationFromMemory(message);
 
     if (ticket) {
       conversation.push({
@@ -532,4 +559,4 @@ module.exports = new Event("messageCreate", async (client, message) => {
 
     message.reply({ embeds: [embed] }).catch(() => {});
   }
-});
+});

Structures/AIDatabase.js

@@ -85,7 +85,6 @@ try {
 }
 
 module.exports = {
-
   saveUserFact({ guildId, userId, factType, factKey, factValue }) {
     const existing = db
       .prepare(
@@ -138,6 +137,32 @@ module.exports = {
       .all(guildId || null, userId || null);
   },
 
+  getUserFactsByScope({ guildId = null, userId = null, scope = "guild" }) {
+    if (!userId) return [];
+
+    if (scope === "global") {
+      return db
+        .prepare(
+          `
+        SELECT * FROM ai_facts
+        WHERE user_id IS ?
+        ORDER BY updated_at DESC
+      `,
+        )
+        .all(userId || null);
+    }
+
+    return db
+      .prepare(
+        `
+      SELECT * FROM ai_facts
+      WHERE guild_id IS ? AND user_id IS ?
+      ORDER BY updated_at DESC
+    `,
+      )
+      .all(guildId || null, userId || null);
+  },
+
   addMessage({ guildId, channelId, userId, role, content }) {
     db.prepare(
       `
@@ -169,6 +194,47 @@ module.exports = {
       .reverse();
   },
 
+  getRecentMessagesByScope({ guildId = null, channelId = null, limit = 15, scope = "guild" }) {
+    if (scope === "channel") {
+      return db
+        .prepare(
+          `
+        SELECT * FROM ai_conversations
+        WHERE channel_id = ?
+        ORDER BY created_at DESC
+        LIMIT ?
+      `,
+        )
+        .all(channelId || null, limit)
+        .reverse();
+    }
+
+    if (scope === "global") {
+      return db
+        .prepare(
+          `
+        SELECT * FROM ai_conversations
+        ORDER BY created_at DESC
+        LIMIT ?
+      `,
+        )
+        .all(limit)
+        .reverse();
+    }
+
+    return db
+      .prepare(
+        `
+      SELECT * FROM ai_conversations
+      WHERE guild_id IS ?
+      ORDER BY created_at DESC
+      LIMIT ?
+    `,
+      )
+      .all(guildId || null, limit)
+      .reverse();
+  },
+
   saveSummary({ guildId, channelId, summary }) {
     const existing = db
       .prepare(
@@ -214,6 +280,44 @@ module.exports = {
       .get(channelId);
   },
 
+  getLatestSummaryByScope({ guildId = null, channelId = null, scope = "guild" }) {
+    if (scope === "channel") {
+      return db
+        .prepare(
+          `
+        SELECT * FROM ai_summaries
+        WHERE channel_id = ?
+        ORDER BY updated_at DESC
+        LIMIT 1
+      `,
+        )
+        .get(channelId || null);
+    }
+
+    if (scope === "global") {
+      return db
+        .prepare(
+          `
+        SELECT * FROM ai_summaries
+        ORDER BY updated_at DESC
+        LIMIT 1
+      `,
+        )
+        .get();
+    }
+
+    return db
+      .prepare(
+        `
+      SELECT * FROM ai_summaries
+      WHERE guild_id IS ?
+      ORDER BY updated_at DESC
+      LIMIT 1
+    `,
+      )
+      .get(guildId || null);
+  },
+
   saveFact({ guildId, channelId, factType, factKey, factValue }) {
     const existing = db
       .prepare(
@@ -265,6 +369,42 @@ module.exports = {
       .all(channelId);
   },
 
+  getFactsByScope({ guildId = null, channelId = null, scope = "guild" }) {
+    if (scope === "channel") {
+      return db
+        .prepare(
+          `
+        SELECT * FROM ai_facts
+        WHERE channel_id = ? AND user_id IS NULL
+        ORDER BY updated_at DESC
+      `,
+        )
+        .all(channelId || null);
+    }
+
+    if (scope === "global") {
+      return db
+        .prepare(
+          `
+        SELECT * FROM ai_facts
+        WHERE user_id IS NULL
+        ORDER BY updated_at DESC
+      `,
+        )
+        .all();
+    }
+
+    return db
+      .prepare(
+        `
+      SELECT * FROM ai_facts
+      WHERE guild_id IS ? AND user_id IS NULL
+      ORDER BY updated_at DESC
+    `,
+      )
+      .all(guildId || null);
+  },
+
   addKnowledge({ sourceType, sourceName, title, content }) {
     db.prepare(
       `
@@ -286,4 +426,4 @@ module.exports = {
       )
       .all(limit);
   },
-};
+};