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Xiled Emerald authored and GitHub committed 2021-10-24 22:56:14 +01:00
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# ___ _ ___ _
# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
# |_| |_|
#
# SupportBot created by Emerald Services
# Installed with MIT License
#
# Discord Support: https://emeraldsrv.dev/discord
SupportBot_Version: "7.2"
# -------------------------
# General Configuration
# -------------------------
Token: "TOKEN"
Prefix: "-"
Bot_Name: "SupportBot"
DeleteMessages: true
# Should the bot delete command messages after executed?
# -------------------------
# Activity Configuration
# -------------------------
BotActivity: "Need Help? -ticket"
StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
# Set The ActivityType to "STREAMING" for a streaming status!
ActivityType: "PLAYING"
# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
# -------------------------
# Embed Configuration
# -------------------------
EmbedColour: "#f74343"
EmbedFooter: "SupportBot | An Advanced Ticket System"
ErrorColour: "#d12519"
SuccessColour: "#04b545"
WarningColour: "#fca117"
# -------------------------
# Help Configuration
# -------------------------
HelpMenu: true # Do not change!
SendHelpPage: "channel" # Set to channel or dm
# -------------------------
# Role Configuration
# -------------------------
AutoRole: true
AutoRole_Role: "Member"
LockdownRole: "@everyone"
Staff: "Staff"
Admin: "Server Admin"
TicketBlackListRole: "Blacklisted"
# -------------------------
# Tickets Configuration
# -------------------------
TicketCategory: "Support Tickets"
TicketChannel: "ticket"
TicketLog: "ticket-logs"
TranscriptLog: "transcripts"
TranscriptTitle: "Ticket Transcript"
TicketLog_Title: "Ticket Log"
TicketBlackListMessage: "You are not allowed to open a ticket"
TicketSubject: "description"
# "description" will displays the ticket reason within the channel description
# "embed" will displays the ticket reason within the ticket embed
AllowTicketMentions: true
# Set to true to allow the ticket to mention the author and the support team.
# Set to false to dis-allow mentions within tickets.
# --- Panel Config ---
# --- Start ---
ReactionChannel: "create-ticket"
ReactionEmoji: "📩"
# For cusomt emojis: <:emoji_name:EMOJI_ID>
ReactionTickets: true
ReactionMessage: "React with %reaction_emoji% to create a Support Ticket!"
ReactionPanel_Description: true
ReactionDescription: "Create a support ticket to contact a member of staff."
ReactionPanel_Thumbnail: true
ReactionThumbnail: "https://hotemoji.com/images/dl/5/ticket-emoji-by-twitter.png"
ReactionPanel_Image: true
ReactionImage: "https://wallpapercave.com/wp/wp4462546.jpg"
# --- Creation Config ---
# --- Start ---
# Available Placeholders:
# %ticketusername% - User who created the ticket.
# <@%ticketauthor%> - Tags the user who created the ticket.
# <#%ticketid%> - Mentions the ticket channel.
Ticket_Title: "Server Support | %ticketusername%"
TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
NoTicketSubject: "No Reason Provided!"
TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
AddedUser: "👍 <@%user%> has been added to this ticket"
RemovedUser: "👍 <@%user%> has been removed from this ticket"
# --- Buttons Config ---
# --- Start ---
# Discord Button Colour Selection
# PRIMARY - Blurple
# DANGER - Red
# SUCCESS - Green
# Secondary - Grey
TicketLockReaction: "🔒"
TicketDeleteReaction: "⛔"
LockTicketCategory: "Archive"
TicketCloseEmoji: "❌"
TicketDeleteEmoji: "⛔"
TicketLockEmoji: "🔒"
TicketCloseColour: "DANGER"
TicketDeleteColour: "DANGER"
TicketLockColour: "PRIMARY"
TicketDept1Colour: "PRIMARY"
TicketDept2Colour: "PRIMARY"
TicketDept3Colour: "PRIMARY"
TicketDept1Emoji: "1️⃣"
TicketDept2Emoji: "2️⃣"
TicketDept3Emoji: "3️⃣"
TranscriptSavedMessage: "📝 **Transcript Saved!**"
TicketLockMessage: "❌ **Ticket Locked!**"
TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
TicketDeleteTime: 5000 # Time must be set in miliseconds.
# --- Departments Config ---
# --- Start ---
TicketDepartments: true
AllowStaff: true
# If set to false users with the "Staff" role will not be able to view tickets
# without a valid department role set below.
# Set to false to allow "Staff" to see tickets whether its a department for them or not.
DepartmentTitle_1: "Support"
DepartmentTitle_2: "Billing"
DepartmentTitle_3: "Marketing"
# Ticket department title, This is the title for a ticket department to help users know what is available.
DepartmentRole_1: "Support Team"
DepartmentRole_2: "Billing Team"
DepartmentRole_3: "Marketing Team"
# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been choosen.
# --- Closing Config ---
# --- Start ---
ClosingTicket: ":warning: You have requested to close your support ticket."
ClosingConfirmation_Word: "confirm"
CloseConfirmation: false
# --------------------------------
# System Messages Configuration
# --------------------------------
# Available Placeholders:
# %guildname% - This displays the name of the discord server.
SystemMessages: true
SystemMessage_EmbedFooter: true
UserJoined_Type: "embed"
UserDeparted_Type: "normal"
# There are 2 types of how you can send system messages, 'normal' or 'embed'
# embed - sends the message in an embed
# normal - sends the message as a normal text message
UserJoined_Channel: "joined"
UserDeparted_Channel: "departed"
SystemMessage_Icon: "USER"
# This applies to both the Joined and Departed message
# USER - This will display the user's icon of who joins.
# BOT - This will display the bot's icon when a someone joins.
# CUSTOM - This will allow you to use a custom image, set this below!
SystemMessageIcon_URL: "https://imgur.com/example.png"
Welcome_Title: "Welcome!"
WelcomeMessage: "Hello %member%, Welcome to %guildname%!"
# %member% define the user who joined and %guildnamne% defines the server name.
Departed_Title: "Goodbye!"
DepartedMessage: "Goodbye %member%, Thank you for visting %guildname%!"
# %member% define the user who left and %guildnamne% defines the server name.
# -------------------------
# Links Configuration
# -------------------------
LinksTitle: "Server Links"
LINKS:
"Website": "https://www.example.com"
"Store": "https://store.example.com"
"Discord": "https://discord.gg/example"
# "Twitter": "https://twitter.com/example"
# "Add More": "Just follow this format!"
# --------------------------
# Suggestion Configuration
# --------------------------
SuggestionChannel: "suggestions"
SuggestionTitle: "Suggestion"
SuggestionStarter: "What would you like to suggest?"
SuggestReact_1: 👍
SuggestReact_2: 👎
SuggestionMessage_Icon: "USER"
# USER - This will display the user's icon of who joins.
# BOT - This will display the bot's icon when a someone joins.
# CUSTOM - This will allow you to use a custom image, set this below!
SuggestionIcon_URL: "https://imgur.com/example.png"
# ----------------------------
# Announcement Configuration
# ----------------------------
AnnouncementChannel: "announcements"
AnnouncementTitle: "Servername Announcement"
AnnouncementIcon: "https://i.imgur.com/HbkZyB7.png"
AnnouncementStarter: "What would you like to announce?"
# --------------------------
# Moderation Configuration
# --------------------------
ChatLog_Title: "Chat Log"
ChatLogChannel: "chat-logs"
ChatLogColour: "#1BA30C"
ChatLog_Thumbnail: "https://cdn.iconscout.com/icon/free/png-256/chat-2639493-2187526.png"
ChatLogSavedMessage: "📝 **Channel Transcript Saved!**"
BanTitle: "User Banned!"
DaysBannedFor: 7
BanLogColour: "#D911B4"
KickTitle: "User Kicked!"
KickLogColour: "#D9B111"
ModThumbnail: "https://i.imgur.com/l6P3DF6.png"
ModLogChannel: "mod-logs"
PruneLogTitle: "Bulk Delete"
PruneThumbnail: "https://i.imgur.com/OAgW2vR.png"
PruneColour: "#1BA30C"
BlacklistTitle: "Blacklisted User"
BlacklistColour: "#000000"
# --------------------------
# Command Configuration
# --------------------------
# --- User Commands ---
HelpCommand: "help"
LinksCommand: "links"
PingCommand: "ping"
SuggestCommand: "suggest"
# --- Ticket Commands ---
NewTicket: "ticket"
CloseTicket: "close"
AddUser: "add"
RemoveUser: "remove"
RenameTicket: "rename"
# --- Staff/Admin Commands ---
ChatLog: "transcript"
BotSay: "say"
PurgeMessage: "purge"
AnnounceCommand: "announce"
BanUser: "ban"
KickUser: "kick"
BlacklistUser: "blacklist"
# --------------------------
# Messages Configuration
# --------------------------
# --- Command Messages ---
BotSayDesc: "Say something with the bot"
ChatLogDesc: "Get a transcript of a channel"
NewTicketDesc: "Create a new support ticket"
AnnounceDesc: "Create a server announcement"
CloseTicketDesc: "Close your support ticket"
LinksDesc: "View some important links"
PingDesc: "Get the bot's latency"
HelpDesc: "Get a list of all the commands"
RemoveUserDesc: "Remove a user from a support ticket"
AddUserDesc: "Add a user to a support ticket"
SuggestionDesc: "Create a server suggestion"
BanDesc: "Ban a member from this server."
KickDesc: "Kick a member from this server."
PurgeDesc: "Purge messages from the chat."
BlacklistDesc: "Decline a member to open a ticket"
# Error / Warning Messages
IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
NoValidTicket: ":warning: You cannot execute this command here. This command is used when closing a ticket."
TicketExists: ":warning: This ticket cannot be opened, It already exists!"