Create close.js
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1 file changed
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// SupportBot | Emerald Services
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// Close Ticket Command
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const fs = require("fs");
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const Discord = require("discord.js");
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const yaml = require("js-yaml");
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const supportbot = yaml.load(
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fs.readFileSync("./Configs/supportbot.yml", "utf8")
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);
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const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
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const Command = require("../Structures/Command.js");
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const TicketNumberID = require("../Structures/TicketID.js");
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async function asyncForEach(array, callback) {
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for (let index = 0; index < array.length; index++) {
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await callback(array[index], index, array);
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}
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}
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module.exports = new Command({
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name: cmdconfig.CloseTicket,
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description: cmdconfig.CloseTicketDesc,
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slashCommandOptions: [
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{
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name: "reason",
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description: "Ticket Close Reason",
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type: "STRING",
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},
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],
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permission: "SEND_MESSAGES",
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async run(interaction) {
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if (!interaction.channel.name.startsWith(`${supportbot.TicketPrefix}`)) {
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const Exists = new Discord.MessageEmbed()
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.setTitle("No Ticket Found!")
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.setDescription(`${supportbot.NoValidTicket}`)
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.setColor(supportbot.WarningColour);
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return interaction.reply({ embed: Exists });
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}
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if (supportbot.CloseConfirmation) {
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const CloseTicketRequest = new Discord.MessageEmbed()
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.setTitle(`**${supportbot.ClosingTicket}**`)
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.setDescription(
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`Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `
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)
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.setColor(supportbot.EmbedColour);
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interaction
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.reply(CloseTicketRequest)
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.then((m) => {
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interaction.channel
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.awaitMessages(
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(response) =>
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response.content.toLowerCase() ===
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supportbot.ClosingConfirmation_Word,
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{
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max: 1,
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time: 20000,
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errors: ["time"],
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}
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)
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.then((collected) => {
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let logChannel =
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interaction.guild.channels.cache.find(
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(channel) => channel.name === supportbot.TranscriptLog
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) ||
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interaction.guild.channels.cache.find(
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(channel) => channel.id === supportbot.TranscriptLog
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);
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let user = interaction.user;
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let reason =
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interaction.options.getString("reason") ||
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"No Reason Provided.";
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let name = interaction.channel.name;
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let ticketChannel = interaction.channel;
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interaction
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.reply(`**${supportbot.ClosingTicket}**`)
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.then(() => {
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const logEmbed = new Discord.MessageEmbed()
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.setTitle(supportbot.TranscriptTitle)
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.setColor(supportbot.EmbedColour)
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.setFooter(supportbot.EmbedFooter)
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.addField("Closed By", interaction.user.tag)
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.addField("Reason", reason);
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interaction.channel.interactions
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.fetch({ limit: 100 })
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.then((msgs) => {
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let html = "";
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msgs = msgs.sort(
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(a, b) => a.createdTimestamp - b.createdTimestamp
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);
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html += `<style>* {background-color: #2c2f33;color: #fff;font-family: Arial, Helvetica, sans-serif;}</style>`;
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html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
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html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
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html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
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msgs.forEach((msg) => {
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if (msg.content) {
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html += `<strong>User:</strong> ${msg.author.tag}<br>`;
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html += `<strong>Message:</strong> ${msg.content}<br>`;
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html += `-----<br><br>`;
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}
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});
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logChannel.send({ embeds: [logEmbed] }).catch((err) => {
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interaction.reply(err);
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});
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let file = new Discord.MessageAttachment(
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Buffer.from(html),
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`${name}.html`
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);
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logChannel
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.send({ embeds: [logEmbed], files: [file] })
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.catch((err) => {
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interaction.reply(err);
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});
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interaction.channel.delete().catch((error) => {
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if (
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error.code !==
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Discord.Constants.APIErrors.UNKNOWN_CHANNEL
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) {
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console.error(
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"Failed to delete the interaction:",
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error
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);
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}
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});
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});
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});
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});
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})
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.catch(() => {
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interaction
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.followUp({
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content: "The request to close the ticket has timed out.",
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})
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.then((m2) => setTimeout(() => interaction.channel.delete(3000)));
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});
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}
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if (!supportbot.CloseConfirmation) {
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let logChannel =
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interaction.guild.channels.cache.find(
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(channel) => channel.name === supportbot.TranscriptLog
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) ||
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interaction.guild.channels.cache.find(
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(channel) => channel.id === supportbot.TranscriptLog
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);
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let user = interaction.user;
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let reason =
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(await interaction.options.getString("reason")) ||
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"No Reason Provided.";
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let name = interaction.channel.name;
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let ticketChannel = interaction.channel;
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interaction
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.reply(`**${supportbot.ClosingTicket}**`)
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.then(() => {
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const logEmbed = new Discord.MessageEmbed()
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.setTitle(supportbot.TranscriptTitle)
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.setColor(supportbot.EmbedColour)
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.setFooter(supportbot.EmbedFooter)
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.addField("Closed By", interaction.user.tag)
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.addField("Reason", reason);
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interaction.channel.interactions
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.fetch({ limit: 100 })
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.then((msgs) => {
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let html = "";
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msgs = msgs.sort(
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(a, b) => a.createdTimestamp - b.createdTimestamp
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);
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html += `<style>* {background-color: #2c2f33;color: #fff;font-family: Arial, Helvetica, sans-serif;}</style>`;
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html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
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html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
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html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
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msgs.forEach((msg) => {
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if (msg.content) {
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html += `<strong>User:</strong> ${msg.author.tag}<br>`;
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html += `<strong>Message:</strong> ${msg.content}<br>`;
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html += `-----<br><br>`;
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}
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});
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logChannel.send({ embeds: [logEmbed] }).catch((err) => {
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interaction.reply(err);
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});
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let file = new Discord.MessageAttachment(
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Buffer.from(html),
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`${name}.html`
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);
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logChannel
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.send({ embeds: [logEmbed], files: [file] })
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.catch((err) => {
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interaction.reply(err);
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});
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interaction.channel.delete().catch((error) => {
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if (
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error.code !== Discord.Constants.APIErrors.UNKNOWN_CHANNEL
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) {
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console.error("Failed to delete the interaction:", error);
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}
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});
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});
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})
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.catch(() => {
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interaction
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.followUp({
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content: "The request to close the ticket has timed out.",
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})
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.then((m2) => setTimeout(() => interaction.channel.delete(3000)));
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});
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}
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},
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});
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