Fix BETTERSQLLITE ISSUE

This commit is contained in:
1tzEmerald committed 2026-08-06 17:29:37 +01:00
1 parent 762fcf45c3
commit a7598d26aa
2 files changed
+201 -715

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+80 -351
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@@ -1,438 +1,167 @@
const Database = require("better-sqlite3");
const path = require("path");
const fs = require('fs');
const path = require('path');
const db = new Database(path.join(__dirname, "../Data/ai-memory.db"));
const DB_PATH = path.join(__dirname, '../Data/ai-memory.json');
db.pragma("journal_mode = WAL");
function load() {
try {
const raw = fs.readFileSync(DB_PATH, 'utf8');
return JSON.parse(raw);
} catch (e) {
return {
ai_conversations: [],
ai_summaries: [],
ai_facts: [],
ai_knowledge: [],
ai_sessions: [],
};
}
}
db.prepare(
`
CREATE TABLE IF NOT EXISTS ai_conversations (
id INTEGER PRIMARY KEY AUTOINCREMENT,
guild_id TEXT,
channel_id TEXT,
user_id TEXT,
role TEXT NOT NULL,
content TEXT NOT NULL,
created_at INTEGER NOT NULL
)
`,
).run();
function save(state) {
try {
fs.mkdirSync(path.dirname(DB_PATH), { recursive: true });
fs.writeFileSync(DB_PATH, JSON.stringify(state, null, 2), 'utf8');
} catch (e) {
console.error('Failed to persist ai-memory:', e);
}
}
db.prepare(
`
CREATE TABLE IF NOT EXISTS ai_summaries (
id INTEGER PRIMARY KEY AUTOINCREMENT,
guild_id TEXT,
channel_id TEXT,
summary TEXT NOT NULL,
created_at INTEGER NOT NULL,
updated_at INTEGER NOT NULL
)
`,
).run();
const state = load();
db.prepare(
`
CREATE TABLE IF NOT EXISTS ai_facts (
id INTEGER PRIMARY KEY AUTOINCREMENT,
guild_id TEXT,
channel_id TEXT,
user_id TEXT,
fact_type TEXT NOT NULL,
fact_key TEXT NOT NULL,
fact_value TEXT NOT NULL,
created_at INTEGER NOT NULL,
updated_at INTEGER NOT NULL
)
`,
).run();
db.prepare(
`
CREATE TABLE IF NOT EXISTS ai_knowledge (
id INTEGER PRIMARY KEY AUTOINCREMENT,
source_type TEXT NOT NULL,
source_name TEXT NOT NULL,
title TEXT NOT NULL,
content TEXT NOT NULL,
created_at INTEGER NOT NULL,
updated_at INTEGER NOT NULL
)
`,
).run();
db.prepare(
`
CREATE TABLE IF NOT EXISTS ai_sessions (
id INTEGER PRIMARY KEY AUTOINCREMENT,
guild_id TEXT,
channel_id TEXT,
user_id TEXT,
model TEXT,
mode TEXT,
last_message_at INTEGER,
created_at INTEGER NOT NULL,
updated_at INTEGER NOT NULL
)
`,
).run();
try {
db.prepare(`ALTER TABLE ai_facts ADD COLUMN user_id TEXT`).run();
} catch (e) {
if (!String(e).includes("duplicate column name")) throw e;
function nextId(arr) {
return arr.length === 0 ? 1 : Math.max(...arr.map(a => a.id || 0)) + 1;
}
module.exports = {
saveUserFact({ guildId, userId, factType, factKey, factValue }) {
const existing = db
.prepare(
`
SELECT id FROM ai_facts
WHERE guild_id IS ? AND user_id IS ? AND fact_type = ? AND fact_key = ?
LIMIT 1
`,
)
.get(guildId || null, userId || null, factType, factKey);
const existing = state.ai_facts.find(f => f.guild_id === (guildId || null) && f.user_id === (userId || null) && f.fact_type === factType && f.fact_key === factKey);
if (existing) {
db.prepare(
`
UPDATE ai_facts
SET fact_value = ?, updated_at = ?
WHERE id = ?
`,
).run(factValue, Date.now(), existing.id);
existing.fact_value = factValue;
existing.updated_at = Date.now();
save(state);
return;
}
db.prepare(
`
INSERT INTO ai_facts (
guild_id, channel_id, user_id, fact_type, fact_key, fact_value, created_at, updated_at
) VALUES (?, ?, ?, ?, ?, ?, ?, ?)
`,
).run(
guildId || null,
null,
userId || null,
factType,
factKey,
factValue,
Date.now(),
Date.now(),
);
const id = nextId(state.ai_facts);
state.ai_facts.push({ id, guild_id: guildId || null, channel_id: null, user_id: userId || null, fact_type: factType, fact_key: factKey, fact_value: factValue, created_at: Date.now(), updated_at: Date.now() });
save(state);
},
getUserFacts(guildId, userId) {
return db
.prepare(
`
SELECT * FROM ai_facts
WHERE guild_id IS ? AND user_id IS ?
ORDER BY updated_at DESC
`,
)
.all(guildId || null, userId || null);
return state.ai_facts.filter(f => f.guild_id === (guildId || null) && f.user_id === (userId || null)).sort((a,b) => b.updated_at - a.updated_at);
},
getUserFactsByScope({ guildId = null, userId = null, scope = "guild" }) {
if (!userId) return [];
if (scope === "global") {
return db
.prepare(
`
SELECT * FROM ai_facts
WHERE user_id IS ?
ORDER BY updated_at DESC
`,
)
.all(userId || null);
return state.ai_facts.filter(f => f.user_id === (userId || null)).sort((a,b) => b.updated_at - a.updated_at);
}
return db
.prepare(
`
SELECT * FROM ai_facts
WHERE guild_id IS ? AND user_id IS ?
ORDER BY updated_at DESC
`,
)
.all(guildId || null, userId || null);
return state.ai_facts.filter(f => f.guild_id === (guildId || null) && f.user_id === (userId || null)).sort((a,b) => b.updated_at - a.updated_at);
},
addMessage({ guildId, channelId, userId, role, content }) {
db.prepare(
`
INSERT INTO ai_conversations (
guild_id, channel_id, user_id, role, content, created_at
) VALUES (?, ?, ?, ?, ?, ?)
`,
).run(
guildId || null,
channelId || null,
userId || null,
role,
content,
Date.now(),
);
const id = nextId(state.ai_conversations);
state.ai_conversations.push({ id, guild_id: guildId || null, channel_id: channelId || null, user_id: userId || null, role, content, created_at: Date.now() });
save(state);
},
getRecentMessages(channelId, limit = 15) {
return db
.prepare(
`
SELECT * FROM ai_conversations
WHERE channel_id = ?
ORDER BY created_at DESC
LIMIT ?
`,
)
.all(channelId, limit)
.reverse();
const msgs = state.ai_conversations.filter(m => m.channel_id === channelId).sort((a,b) => b.created_at - a.created_at).slice(0, limit).reverse();
return msgs;
},
getRecentMessagesByScope({ guildId = null, channelId = null, limit = 15, scope = "guild" }) {
if (scope === "channel") {
return db
.prepare(
`
SELECT * FROM ai_conversations
WHERE channel_id = ?
ORDER BY created_at DESC
LIMIT ?
`,
)
.all(channelId || null, limit)
.reverse();
return state.ai_conversations.filter(m => m.channel_id === (channelId || null)).sort((a,b) => b.created_at - a.created_at).slice(0, limit).reverse();
}
if (scope === "global") {
return db
.prepare(
`
SELECT * FROM ai_conversations
ORDER BY created_at DESC
LIMIT ?
`,
)
.all(limit)
.reverse();
return state.ai_conversations.sort((a,b) => b.created_at - a.created_at).slice(0, limit).reverse();
}
return db
.prepare(
`
SELECT * FROM ai_conversations
WHERE guild_id IS ?
ORDER BY created_at DESC
LIMIT ?
`,
)
.all(guildId || null, limit)
.reverse();
return state.ai_conversations.filter(m => m.guild_id === (guildId || null)).sort((a,b) => b.created_at - a.created_at).slice(0, limit).reverse();
},
saveSummary({ guildId, channelId, summary }) {
const existing = db
.prepare(
`
SELECT id FROM ai_summaries
WHERE guild_id IS ? AND channel_id IS ?
ORDER BY updated_at DESC
LIMIT 1
`,
)
.get(guildId || null, channelId || null);
const existing = state.ai_summaries.find(s => s.guild_id === (guildId || null) && s.channel_id === (channelId || null));
if (existing) {
db.prepare(
`
UPDATE ai_summaries
SET summary = ?, updated_at = ?
WHERE id = ?
`,
).run(summary, Date.now(), existing.id);
existing.summary = summary;
existing.updated_at = Date.now();
save(state);
return;
}
db.prepare(
`
INSERT INTO ai_summaries (
guild_id, channel_id, summary, created_at, updated_at
) VALUES (?, ?, ?, ?, ?)
`,
).run(guildId || null, channelId || null, summary, Date.now(), Date.now());
const id = nextId(state.ai_summaries);
state.ai_summaries.push({ id, guild_id: guildId || null, channel_id: channelId || null, summary, created_at: Date.now(), updated_at: Date.now() });
save(state);
},
getLatestSummary(channelId) {
return db
.prepare(
`
SELECT * FROM ai_summaries
WHERE channel_id = ?
ORDER BY updated_at DESC
LIMIT 1
`,
)
.get(channelId);
const arr = state.ai_summaries.filter(s => s.channel_id === channelId).sort((a,b) => b.updated_at - a.updated_at);
return arr.length ? arr[0] : null;
},
getLatestSummaryByScope({ guildId = null, channelId = null, scope = "guild" }) {
if (scope === "channel") {
return db
.prepare(
`
SELECT * FROM ai_summaries
WHERE channel_id = ?
ORDER BY updated_at DESC
LIMIT 1
`,
)
.get(channelId || null);
const arr = state.ai_summaries.filter(s => s.channel_id === (channelId || null)).sort((a,b) => b.updated_at - a.updated_at);
return arr.length ? arr[0] : null;
}
if (scope === "global") {
return db
.prepare(
`
SELECT * FROM ai_summaries
ORDER BY updated_at DESC
LIMIT 1
`,
)
.get();
const arr = state.ai_summaries.sort((a,b) => b.updated_at - a.updated_at);
return arr.length ? arr[0] : null;
}
return db
.prepare(
`
SELECT * FROM ai_summaries
WHERE guild_id IS ?
ORDER BY updated_at DESC
LIMIT 1
`,
)
.get(guildId || null);
const arr = state.ai_summaries.filter(s => s.guild_id === (guildId || null)).sort((a,b) => b.updated_at - a.updated_at);
return arr.length ? arr[0] : null;
},
saveFact({ guildId, channelId, factType, factKey, factValue }) {
const existing = db
.prepare(
`
SELECT id FROM ai_facts
WHERE guild_id IS ? AND channel_id IS ? AND fact_type = ? AND fact_key = ?
LIMIT 1
`,
)
.get(guildId || null, channelId || null, factType, factKey);
const existing = state.ai_facts.find(f => f.guild_id === (guildId || null) && f.channel_id === (channelId || null) && f.fact_type === factType && f.fact_key === factKey);
if (existing) {
db.prepare(
`
UPDATE ai_facts
SET fact_value = ?, updated_at = ?
WHERE id = ?
`,
).run(factValue, Date.now(), existing.id);
existing.fact_value = factValue;
existing.updated_at = Date.now();
save(state);
return;
}
db.prepare(
`
INSERT INTO ai_facts (
guild_id, channel_id, fact_type, fact_key, fact_value, created_at, updated_at
) VALUES (?, ?, ?, ?, ?, ?, ?)
`,
).run(
guildId || null,
channelId || null,
factType,
factKey,
factValue,
Date.now(),
Date.now(),
);
const id = nextId(state.ai_facts);
state.ai_facts.push({ id, guild_id: guildId || null, channel_id: channelId || null, user_id: null, fact_type: factType, fact_key: factKey, fact_value: factValue, created_at: Date.now(), updated_at: Date.now() });
save(state);
},
getFacts(channelId) {
return db
.prepare(
`
SELECT * FROM ai_facts
WHERE channel_id = ?
ORDER BY updated_at DESC
`,
)
.all(channelId);
return state.ai_facts.filter(f => f.channel_id === channelId).sort((a,b) => b.updated_at - a.updated_at);
},
getFactsByScope({ guildId = null, channelId = null, scope = "guild" }) {
if (scope === "channel") {
return db
.prepare(
`
SELECT * FROM ai_facts
WHERE channel_id = ? AND user_id IS NULL
ORDER BY updated_at DESC
`,
)
.all(channelId || null);
return state.ai_facts.filter(f => f.channel_id === (channelId || null) && f.user_id == null).sort((a,b) => b.updated_at - a.updated_at);
}
if (scope === "global") {
return db
.prepare(
`
SELECT * FROM ai_facts
WHERE user_id IS NULL
ORDER BY updated_at DESC
`,
)
.all();
return state.ai_facts.filter(f => f.user_id == null).sort((a,b) => b.updated_at - a.updated_at);
}
return db
.prepare(
`
SELECT * FROM ai_facts
WHERE guild_id IS ? AND user_id IS NULL
ORDER BY updated_at DESC
`,
)
.all(guildId || null);
return state.ai_facts.filter(f => f.guild_id === (guildId || null) && f.user_id == null).sort((a,b) => b.updated_at - a.updated_at);
},
addKnowledge({ sourceType, sourceName, title, content }) {
db.prepare(
`
INSERT INTO ai_knowledge (
source_type, source_name, title, content, created_at, updated_at
) VALUES (?, ?, ?, ?, ?, ?)
`,
).run(sourceType, sourceName, title, content, Date.now(), Date.now());
const id = nextId(state.ai_knowledge);
state.ai_knowledge.push({ id, source_type: sourceType, source_name: sourceName, title, content, created_at: Date.now(), updated_at: Date.now() });
save(state);
},
getKnowledge(limit = 25) {
return db
.prepare(
`
SELECT * FROM ai_knowledge
ORDER BY updated_at DESC
LIMIT ?
`,
)
.all(limit);
return state.ai_knowledge.sort((a,b) => b.updated_at - a.updated_at).slice(0, limit);
},
clearKnowledge() {
db.prepare(`DELETE FROM ai_knowledge`).run();
state.ai_knowledge = [];
save(state);
},
clearConversations(channelId) {
if (!channelId) return;
db.prepare(`DELETE FROM ai_conversations WHERE channel_id = ?`).run(channelId);
state.ai_conversations = state.ai_conversations.filter(c => c.channel_id !== channelId);
save(state);
},
};
+121 -364
View File
@@ -1,120 +1,46 @@
// SupportBot | Emerald Services
const Database = require("better-sqlite3");
// SupportBot | JSON fallback adapter for environments without native addons (Pterodactyl)
const fs = require("fs");
const path = require("path");
const db = new Database(path.join(__dirname, "../Data/supportbot.db"));
const DB_PATH = path.join(__dirname, "../Data/supportbot.json");
db.prepare(
`
CREATE TABLE IF NOT EXISTS suggestions (
thread_id TEXT PRIMARY KEY,
author_id TEXT,
text TEXT,
status TEXT DEFAULT 'Created'
)
`,
).run();
db.prepare(
`
CREATE TABLE IF NOT EXISTS profiles (
user_id TEXT PRIMARY KEY,
bio TEXT,
timezone TEXT,
clockedIn INTEGER DEFAULT 0
)
`,
).run();
db.prepare(
`
CREATE TABLE IF NOT EXISTS tickets (
ticket_id TEXT PRIMARY KEY,
user_id TEXT,
status TEXT DEFAULT 'open',
created_at INTEGER,
updated_at INTEGER,
subject TEXT,
description TEXT
)
`,
).run();
// Safe column upgrades
const safeAlter = (sql) => {
function load() {
try {
db.prepare(sql).run();
const raw = fs.readFileSync(DB_PATH, "utf8");
return JSON.parse(raw);
} catch (e) {
if (!String(e).includes("duplicate column name")) throw e;
return {
suggestions: {},
profiles: {},
tickets: {},
ticket_panel: [],
ticket_users: {},
settings: {},
};
}
};
}
safeAlter(`ALTER TABLE tickets ADD COLUMN voiceChannelId TEXT`);
safeAlter(`ALTER TABLE tickets ADD COLUMN department TEXT DEFAULT 'general'`);
safeAlter(`ALTER TABLE tickets ADD COLUMN priority TEXT DEFAULT 'medium'`);
safeAlter(`ALTER TABLE tickets ADD COLUMN aiModeEnabled INTEGER DEFAULT 0`);
safeAlter(`ALTER TABLE tickets ADD COLUMN aiChannelId TEXT`);
safeAlter(`ALTER TABLE tickets ADD COLUMN aiType TEXT`);
safeAlter(`ALTER TABLE tickets ADD COLUMN aiEnabledBy TEXT`);
safeAlter(`ALTER TABLE tickets ADD COLUMN aiEnabledAt INTEGER`);
safeAlter(`ALTER TABLE tickets ADD COLUMN questionAnswers TEXT`);
safeAlter(`ALTER TABLE tickets ADD COLUMN ticketName TEXT`);
safeAlter(`ALTER TABLE tickets ADD COLUMN ticketNumber TEXT`);
function save(state) {
try {
fs.mkdirSync(path.dirname(DB_PATH), { recursive: true });
fs.writeFileSync(DB_PATH, JSON.stringify(state, null, 2), "utf8");
} catch (e) {
console.error("Failed to persist database:", e);
}
}
db.prepare(
`
CREATE TABLE IF NOT EXISTS ticket_panel (
id INTEGER PRIMARY KEY AUTOINCREMENT,
message_id TEXT,
channel_id TEXT,
created_at INTEGER
)
`,
).run();
db.prepare(
`
CREATE TABLE IF NOT EXISTS ticket_users (
ticket_id TEXT,
user_id TEXT,
PRIMARY KEY(ticket_id, user_id)
)
`,
).run();
db.prepare(
`
CREATE TABLE IF NOT EXISTS settings (
id INTEGER PRIMARY KEY,
data TEXT
)
`,
).run();
const state = load();
function ensureProfile(userId) {
const existing = db
.prepare(
`
SELECT user_id FROM profiles WHERE user_id = ?
`,
)
.get(userId);
if (!existing) {
db.prepare(
`
INSERT INTO profiles (user_id, bio, timezone, clockedIn)
VALUES (?, '', '', 0)
`,
).run(userId);
if (!state.profiles[userId]) {
state.profiles[userId] = { user_id: userId, bio: "", timezone: "", clockedIn: 0 };
save(state);
}
}
function normaliseTicketRow(row) {
if (!row) return null;
let questionAnswers = [];
if (row.questionAnswers) {
try {
questionAnswers = JSON.parse(row.questionAnswers);
@@ -126,8 +52,7 @@ function normaliseTicketRow(row) {
return {
...row,
aiModeEnabled: Boolean(row.aiModeEnabled),
clockedIn:
row.clockedIn !== undefined ? Boolean(row.clockedIn) : row.clockedIn,
clockedIn: row.clockedIn !== undefined ? Boolean(row.clockedIn) : row.clockedIn,
questionAnswers,
};
}
@@ -135,53 +60,16 @@ function normaliseTicketRow(row) {
module.exports = {
addTicket(ticket) {
const now = Date.now();
const id = ticket.id;
state.tickets[id] = state.tickets[id] || {};
const existing = state.tickets[id];
db.prepare(
`
INSERT INTO tickets (
ticket_id,
user_id,
subject,
description,
created_at,
updated_at,
department,
priority,
aiModeEnabled,
aiChannelId,
aiType,
aiEnabledBy,
aiEnabledAt,
questionAnswers,
ticketName,
ticketNumber
)
VALUES (
@ticket_id,
@user_id,
@subject,
@description,
@created_at,
@updated_at,
@department,
@priority,
@aiModeEnabled,
@aiChannelId,
@aiType,
@aiEnabledBy,
@aiEnabledAt,
@questionAnswers,
@ticketName,
@ticketNumber
)
ON CONFLICT(ticket_id) DO NOTHING
`,
).run({
ticket_id: ticket.id,
state.tickets[id] = {
ticket_id: id,
user_id: ticket.user,
subject: ticket.reason || "",
description: ticket.description || "",
created_at: now,
created_at: existing.created_at || now,
updated_at: now,
department: ticket.department || "general",
priority: ticket.priority || "medium",
@@ -193,61 +81,46 @@ module.exports = {
questionAnswers: JSON.stringify(ticket.questionAnswers || []),
ticketName: ticket.name || null,
ticketNumber: ticket.number || null,
});
status: existing.status || "open",
};
save(state);
if (global.apiServer) {
global.apiServer.broadcast("ticket_created", {
ticket_id: ticket.id,
ticket_id: id,
user_id: ticket.user,
subject: ticket.reason || "",
description: ticket.description || "",
department: ticket.department || "general",
priority: ticket.priority || "medium",
created_at: now
created_at: now,
});
}
},
updateTicketQuestionAnswers(ticketId, questionAnswers = []) {
db.prepare(
`
UPDATE tickets
SET questionAnswers=@questionAnswers, updated_at=@updatedAt
WHERE ticket_id=@ticketId
`,
).run({
ticketId,
questionAnswers: JSON.stringify(questionAnswers),
updatedAt: Date.now(),
});
const t = state.tickets[ticketId];
if (!t) return;
t.questionAnswers = JSON.stringify(questionAnswers);
t.updated_at = Date.now();
save(state);
},
updateTicketVoice(ticketId, voiceChannelId) {
db.prepare(
`
UPDATE tickets
SET voiceChannelId=@voiceChannelId, updated_at=@updatedAt
WHERE ticket_id=@ticketId
`,
).run({
ticketId,
voiceChannelId,
updatedAt: Date.now(),
});
const t = state.tickets[ticketId];
if (!t) return;
t.voiceChannelId = voiceChannelId;
t.updated_at = Date.now();
save(state);
},
updateTicketStatus(ticketId, status) {
db.prepare(
`
UPDATE tickets
SET status=@status, updated_at=@updatedAt
WHERE ticket_id=@ticketId
`,
).run({
status,
updatedAt: Date.now(),
ticketId,
});
const t = state.tickets[ticketId];
if (!t) return;
t.status = status;
t.updated_at = Date.now();
save(state);
if (global.apiServer && status === "closed") {
global.apiServer.broadcast("ticket_closed", { ticket_id: ticketId });
@@ -255,236 +128,120 @@ module.exports = {
},
updateTicketDepartment(ticketId, department) {
db.prepare(
`
UPDATE tickets
SET department=@department, updated_at=@updatedAt
WHERE ticket_id=@ticketId
`,
).run({
ticketId,
department,
updatedAt: Date.now(),
});
const t = state.tickets[ticketId];
if (!t) return;
t.department = department;
t.updated_at = Date.now();
save(state);
},
updateTicketPriority(ticketId, priority) {
db.prepare(
`
UPDATE tickets
SET priority=@priority, updated_at=@updatedAt
WHERE ticket_id=@ticketId
`,
).run({
ticketId,
priority,
updatedAt: Date.now(),
});
const t = state.tickets[ticketId];
if (!t) return;
t.priority = priority;
t.updated_at = Date.now();
save(state);
},
setTicketAIState(ticketId, aiState = {}) {
db.prepare(
`
UPDATE tickets
SET
aiModeEnabled=@aiModeEnabled,
aiChannelId=@aiChannelId,
aiType=@aiType,
aiEnabledBy=@aiEnabledBy,
aiEnabledAt=@aiEnabledAt,
updated_at=@updatedAt
WHERE ticket_id=@ticketId
`,
).run({
ticketId,
aiModeEnabled: aiState.enabled ? 1 : 0,
aiChannelId: aiState.aiChannelId || null,
aiType: aiState.aiType || null,
aiEnabledBy: aiState.enabledBy || null,
aiEnabledAt: aiState.enabledAt
? new Date(aiState.enabledAt).getTime()
: aiState.enabled
? Date.now()
: null,
updatedAt: Date.now(),
});
const t = state.tickets[ticketId];
if (!t) return;
t.aiModeEnabled = aiState.enabled ? 1 : 0;
t.aiChannelId = aiState.aiChannelId || null;
t.aiType = aiState.aiType || null;
t.aiEnabledBy = aiState.enabledBy || null;
t.aiEnabledAt = aiState.enabledAt ? new Date(aiState.enabledAt).getTime() : aiState.enabled ? Date.now() : null;
t.updated_at = Date.now();
save(state);
},
enableTicketAI(
ticketId,
aiChannelId = null,
aiType = null,
enabledBy = null,
) {
db.prepare(
`
UPDATE tickets
SET
aiModeEnabled=1,
aiChannelId=@aiChannelId,
aiType=@aiType,
aiEnabledBy=@aiEnabledBy,
aiEnabledAt=@aiEnabledAt,
updated_at=@updatedAt
WHERE ticket_id=@ticketId
`,
).run({
ticketId,
aiChannelId,
aiType,
aiEnabledBy,
aiEnabledAt: Date.now(),
updatedAt: Date.now(),
});
enableTicketAI(ticketId, aiChannelId = null, aiType = null, enabledBy = null) {
const t = state.tickets[ticketId];
if (!t) return;
t.aiModeEnabled = 1;
t.aiChannelId = aiChannelId;
t.aiType = aiType;
t.aiEnabledBy = enabledBy;
t.aiEnabledAt = Date.now();
t.updated_at = Date.now();
save(state);
},
disableTicketAI(ticketId) {
db.prepare(
`
UPDATE tickets
SET
aiModeEnabled=0,
updated_at=@updatedAt
WHERE ticket_id=@ticketId
`,
).run({
ticketId,
updatedAt: Date.now(),
});
const t = state.tickets[ticketId];
if (!t) return;
t.aiModeEnabled = 0;
t.updated_at = Date.now();
save(state);
},
getTicket(ticketId) {
const row = db
.prepare(
`
SELECT * FROM tickets WHERE ticket_id=@ticketId
`,
)
.get({ ticketId });
return normaliseTicketRow(row);
return normaliseTicketRow(state.tickets[ticketId]);
},
getTicketByAIChannel(aiChannelId) {
const row = db
.prepare(
`
SELECT * FROM tickets WHERE aiChannelId=@aiChannelId LIMIT 1
`,
)
.get({ aiChannelId });
return normaliseTicketRow(row);
const keys = Object.keys(state.tickets);
for (const k of keys) {
const t = state.tickets[k];
if (t && t.aiChannelId === aiChannelId) return normaliseTicketRow(t);
}
return null;
},
getAllTickets() {
return db.prepare(`SELECT * FROM tickets`).all().map(normaliseTicketRow);
return Object.values(state.tickets).map(normaliseTicketRow);
},
saveTicketPanel(messageId, channelId) {
db.prepare(
`
INSERT INTO ticket_panel (message_id, channel_id, created_at)
VALUES (@messageId, @channelId, @createdAt)
`,
).run({ messageId, channelId, createdAt: Date.now() });
state.ticket_panel.push({ id: Date.now(), message_id: messageId, channel_id: channelId, created_at: Date.now() });
save(state);
},
getTicketPanel() {
return db
.prepare(
`
SELECT * FROM ticket_panel ORDER BY id DESC LIMIT 1
`,
)
.get();
const arr = state.ticket_panel;
if (!arr || arr.length === 0) return null;
return arr[arr.length - 1];
},
addUserToTicket(ticketId, userId) {
db.prepare(
`
INSERT INTO ticket_users (ticket_id, user_id)
VALUES (?, ?)
ON CONFLICT(ticket_id, user_id) DO NOTHING
`,
).run(ticketId, userId);
state.ticket_users[ticketId] = state.ticket_users[ticketId] || new Set();
// Sets cannot be serialized directly; store as array
const arr = new Set(state.ticket_users[ticketId]);
arr.add(userId);
state.ticket_users[ticketId] = Array.from(arr);
save(state);
},
removeUserFromTicket(ticketId, userId) {
db.prepare(
`
DELETE FROM ticket_users WHERE ticket_id=? AND user_id=?
`,
).run(ticketId, userId);
const arr = new Set(state.ticket_users[ticketId] || []);
arr.delete(userId);
state.ticket_users[ticketId] = Array.from(arr);
save(state);
},
getTicketUsers(ticketId) {
return db
.prepare(
`
SELECT user_id FROM ticket_users WHERE ticket_id=?
`,
)
.all(ticketId)
.map((r) => r.user_id);
return (state.ticket_users[ticketId] || []).slice();
},
getSettings() {
const row = db.prepare(`SELECT data FROM settings WHERE id=1`).get();
if (!row) return {};
try {
return JSON.parse(row.data);
} catch {
return {};
}
return state.settings || {};
},
getProfile(userId) {
ensureProfile(userId);
const row = db
.prepare(
`
SELECT * FROM profiles WHERE user_id = ?
`,
)
.get(userId);
if (!row) {
return {
user_id: userId,
bio: "",
timezone: "",
clockedIn: false,
};
}
return {
...row,
clockedIn: Boolean(row.clockedIn),
};
const row = state.profiles[userId];
if (!row) return { user_id: userId, bio: "", timezone: "", clockedIn: false };
return { ...row, clockedIn: Boolean(row.clockedIn) };
},
setClockedIn(userId, clockedIn) {
ensureProfile(userId);
db.prepare(
`
UPDATE profiles
SET clockedIn = ?
WHERE user_id = ?
`,
).run(clockedIn ? 1 : 0, userId);
state.profiles[userId].clockedIn = clockedIn ? 1 : 0;
save(state);
},
saveSettings(obj) {
const data = JSON.stringify(obj);
db.prepare(
`
INSERT INTO settings (id, data)
VALUES (1, @data)
ON CONFLICT(id) DO UPDATE SET data = excluded.data
`,
).run({ data });
state.settings = obj || {};
save(state);
},
};