Pre-2

Commands/closeticket.js

@@ -6,6 +6,7 @@ const fs = require("fs");
 const Discord = require("discord.js");
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./Data/supportbot.yml', 'utf8'));
+const cmdconfig = yaml.load(fs.readFileSync('./Data/commands.yml', 'utf8'));
 
 const Command = require("../Structures/Command.js");
 const TicketNumberID = require('../Structures/TicketID.js');
@@ -17,8 +18,8 @@ async function asyncForEach(array, callback) {
   }
 
 module.exports = new Command({
-	name: "close",
-	description: "Close a support ticket",
+	name: cmdconfig.CloseTicket,
+	description: cmdconfig.CloseTicketDesc,
 	type: "BOTH",
 	slashCommandOptions: [],
 	permission: "SEND_MESSAGES",

Commands/info.js

@@ -6,12 +6,13 @@ const fs = require("fs");
 const Discord = require("discord.js");
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./Data/supportbot.yml', 'utf8'));
+const cmdconfig = yaml.load(fs.readFileSync('./Data/commands.yml', 'utf8'));
 
 const Command = require("../Structures/Command.js");
 
 module.exports = new Command({
-	name: "info",
-	description: "Displays information about your server!",
+	name: cmdconfig.InfoCommand,
+	description: cmdconfig.InfoCommandDesc,
 	type: "BOTH",
 	slashCommandOptions: [],
 	permission: "SEND_MESSAGES",

Data/TicketData.json

@@ -1,5 +1 @@
-{
-    "854057237495676938": {
-        "id": 8
-    }
-}
+{}

Data/commands.yml

@@ -0,0 +1,31 @@
+#      ___                            _    ___        _   
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_ 
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |  
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|  
+#                |_|  |_|                                  
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https:#emeraldsrv.dev/discord
+#           Community Resources: https:#emeraldsrv.dev/resources
+
+# -------------------------------
+#   Commamnd Name Configuration
+# -------------------------------
+
+OpenTicket: "ticket"
+CloseTicket: "close"
+InfoCommand: "info"
+PingCommand: "ping"
+
+# ---------------------------------------
+#   Commamnd Description Configuration
+# ---------------------------------------
+
+OpenTicketDesc: "Open a new support ticket."
+CloseTicketDesc: "Close your support ticket"
+InfoCommandDesc: "Get information about the brand"
+PingCommandDesc: "Pong!"
+
+

Data/supportbot.yml

@@ -10,13 +10,15 @@
 #           Discord Support: https:#emeraldsrv.dev/discord
 #           Community Resources: https:#emeraldsrv.dev/resources
 
+SupportBot_Version: "7.2 pre-2"
+
 # -------------------------
 #   General Configuration
 # -------------------------
 
 Name: "SupportBot"
 Prefix: "!"
-Token: "BOT_TOKEN"
+Token: "TOKEN"
 
 # -------------------------
 #  Activity Configuration
@@ -63,6 +65,7 @@ LockdownRole: "@everyone"
 Staff: "Support Team"
 Admin: "Project Developer"
 TicketBlackListRole: "Blacklisted"
+
 # -------------------------
 #  Tickets Configuration
 # -------------------------
@@ -85,25 +88,6 @@ AllowTicketMentions: true
 # Set to true to allow the ticket to mention the author and the support team.
 # Set to false to dis-allow mentions within tickets.
 
-# --- Panel Config ---
-#   --- Start ---
-
-ReactionChannel: "create-ticket"
-ReactionEmoji: "📩" 
-# For cusomt emojis: <:emoji_name:EMOJI_ID>
-
-ReactionTickets: true
-ReactionMessage: "React with %reaction_emoji% to create a Support Ticket!"
-
-ReactionPanel_Description: true
-ReactionDescription: "Create a support ticket to contact a member of staff."
-
-ReactionPanel_Thumbnail: true
-ReactionThumbnail: "https://hotemoji.com/images/dl/5/ticket-emoji-by-twitter.png"
-
-ReactionPanel_Image: true
-ReactionImage: "https://wallpapercave.com/wp/wp4462546.jpg"
-
 # --- Creation Config ---
 #      --- Start ---
 

Data/ticket-panel-id.yml

@@ -0,0 +1,7 @@
+# Place the Message ID for your Ticket Panel. 
+# If you do not have one. Leave it blank! It will generate for you!
+
+TicketPanelID: ''
+
+
+

Data/ticket-panel.yml

@@ -0,0 +1,42 @@
+#      ___                            _    ___        _   
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_ 
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |  
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|  
+#                |_|  |_|                                  
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https:#emeraldsrv.dev/discord
+#           Community Resources: https:#emeraldsrv.dev/resources
+
+# -------------------------------
+#   Ticket Panel Configuration
+# -------------------------------
+
+TicketPanel: true
+
+# ----------------------------------------
+#   Ticket Panel Message Configuration
+# ----------------------------------------
+
+Channel: "create-ticket"
+ButtonEmoji: "📩"
+ButtonLabel: "Open Ticket"
+ButtonColour: "SUCCESS" 
+# Colour Options:
+#   -> PRIMARY - Blurple
+#   -> SECONDARY - Grey
+#   -> SUCCESS - Green
+#   -> DANGER - Red
+
+PanelTitle: "Need Help? Create a Support Ticket."
+
+TicketPanel_Description: true
+TicketPanel_Thumbnail: false
+TicketPanel_Image: false
+
+PanelMessage: "Click the button to open a new support ticket."
+PanelThumbnail: "https://i.imgur.com/ieeZejl.png"
+PanelImage: "https://i.imgur.com/5NkcmDq.png"
+

Events/messageReactionAdd.js

@@ -0,0 +1,40 @@
+// SupportBot | Emerald Services
+// Ready Event
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./Data/supportbot.yml', 'utf8'));
+const cmdconfig = yaml.load(fs.readFileSync('./Data/commands.yml', 'utf8'));
+const panelconfig = yaml.load(fs.readFileSync('./Data/ticket-panel.yml', 'utf8'));
+
+const Event = require("../Structures/Event.js");
+
+module.exports = new Event("messageReactionAdd", async (client) => {
+
+    let message = {
+        guild: reaction.message.channel.guild,
+        author: user,
+        content: "N/A",
+        channel: reaction.message.channel
+    }
+
+    if (panelconfig.TicketPanel) {
+        if (reaction.message.id === panelconfig.TicketPanelID) {
+            if (reaction.emoji.name == panelconfig.ButtonEmoji || reaction.emoji.id == panelconfig.ButtonEmoji) {
+                await reaction.users.remove(user.id)
+
+            	try {
+            	    const cmd = client.commands.get(cmdconfig.OpenTicket);
+            	    if(!cmd) return;
+            	    
+            	    cmd.run(message, message.content);
+            	} catch (error) {
+            	    console.error(error);
+            	}
+            }
+        }
+    }
+
+});

commands/ping.js

@@ -6,12 +6,13 @@ const fs = require("fs");
 const Discord = require("discord.js");
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./Data/supportbot.yml', 'utf8'));
+const cmdconfig = yaml.load(fs.readFileSync('./Data/commands.yml', 'utf8'));
 
 const Command = require("../Structures/Command.js");
 
 module.exports = new Command({
-	name: "ping",
-	description: "Shows the ping of the bot!",
+	name: cmdconfig.PingCommand,
+	description: cmdconfig.PingCommandDesc,
 	type: "BOTH",
 	slashCommandOptions: [],
 	permission: "SEND_MESSAGES",

commands/ticket.js

@@ -6,6 +6,7 @@ const fs = require("fs");
 const Discord = require("discord.js");
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./Data/supportbot.yml', 'utf8'));
+const cmdconfig = yaml.load(fs.readFileSync('./Data/commands.yml', 'utf8'));
 
 const Command = require("../Structures/Command.js");
 const TicketNumberID = require('../Structures/TicketID.js');
@@ -17,8 +18,8 @@ async function asyncForEach(array, callback) {
   }
 
 module.exports = new Command({
-	name: "ticket",
-	description: "Creates a support ticket",
+	name: cmdconfig.OpenTicket,
+	description: cmdconfig.OpenTicketDesc,
 	type: "BOTH",
 	slashCommandOptions: [],
 	permission: "SEND_MESSAGES",

events/interactionCreate.js

@@ -6,10 +6,132 @@ const fs = require("fs");
 const Discord = require("discord.js");
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./Data/supportbot.yml', 'utf8'));
+const cmdconfig = yaml.load(fs.readFileSync('./Data/commands.yml', 'utf8'));
 
 const Event = require("../Structures/Event.js");
 
 module.exports = new Event("interactionCreate", (client, interaction) => {
+
+	if (interaction.isCommand()) return;
+
+    const command = client.commands.find(cmd => cmd.name.toLowerCase() == interaction.commandName);
+
+    if(interaction.isButton()) {
+        if(interaction.customId === 'openticket') {
+            interaction.message.fetch()
+            interaction.deferUpdate()
+            let message = {
+                guild: client.guilds.cache.get(interaction.message.guildId),
+                author: client.users.cache.get(interaction.user.id),
+                content: "N/A",
+                channel: client.channels.cache.get(interaction.message.channelId)
+            }
+            try {
+                const cmd = client.commands.get(cmdconfig.OpenTicket);
+                if(!cmd) return;
+                cmd.run(message, message.content)
+            }
+            catch (error){
+               console.error(error) 
+            }
+        }
+
+        if(interaction.customId === 'ticketclose') {
+            if(interaction.channel.name.startsWith(`${supportbot.TicketChannel}-`)) {
+                interaction.message.fetch()
+                interaction.deferUpdate()
+                const DeleteTicketEmbed = new Discord.MessageEmbed()
+                    .setDescription(supportbot.TicketDeleteMessage)
+                    .setColor(supportbot.EmbedColour)
+                interaction.channel.send({embeds: [DeleteTicketEmbed]})
+
+                let logChannel = interaction.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog) || interaction.guild.channels.cache.find(channel => channel.id === supportbot.TranscriptLog)
+
+                let user = interaction.user
+                let name = interaction.channel.name;
+                let ticketChannel = interaction.channel
+                let reason = "No Reason Provided."
+
+                interaction.channel.send({content: `**${supportbot.ClosingTicket}**`})
+                .then(() => {
+                    const logEmbed = new Discord.MessageEmbed()
+                        .setTitle(supportbot.TranscriptTitle)
+                        .setColor(supportbot.EmbedColour)
+                        .setFooter(supportbot.EmbedFooter)
+                        .addField("Closed By", user.username)
+                        .addField("Reason", reason)
+
+                    interaction.channel.messages.fetch({limit: 100}).then(msgs => {
+                        let html = ''
+
+                        msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
+                        html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`
+                        html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`
+                        html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`
+
+
+                        msgs.forEach(msg => {
+                            if(msg.content) {
+                                html += `<strong>User:</strong> ${msg.author.tag}<br>`;
+                                html += `<strong>Message:</strong> ${msg.content}<br>`;
+                                html += `-----<br><br>`;
+                            }
+                        })
+
+                        const TranscriptSavedEmbed = new Discord.MessageEmbed()
+                            .setDescription(supportbot.TranscriptSavedMessage)
+                            .setColor(supportbot.SuccessColour)
+                        interaction.channel.send({embeds: [TranscriptSavedEmbed]})
+
+                        let file = new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` )
+                        logChannel.send({embeds: [logEmbed], files: [file]})
+
+                        setTimeout(() => interaction.channel.delete(), supportbot.TicketDeleteTime)
+
+                    })
+                })
+            }
+        }
+        if(interaction.customId === 'ticketlock') {
+            if(interaction.channel.name.startsWith(`${supportbot.TicketChannel}`)) {
+                interaction.message.fetch()
+                interaction.deferUpdate()
+                let Admin = interaction.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin) ||  interaction.guild.roles.cache.find(AdminUser => AdminUser.id === supportbot.Admin)
+                let all = interaction.channel.permissionOverwrites.cache
+
+                let parent = interaction.guild.channels.cache.find(c => c.name === `${supportbot.LockTicketCategory}`) || interaction.guild.channels.cache.find(c => c.id === `${supportbot.LockTicketCategory}`)
+                if(parent) {
+                    interaction.channel.setParent(parent.id)
+                }
+
+                all.forEach(perm => {
+                    interaction.channel.permissionOverwrites.delete(perm.id)
+                
+                })
+                interaction.channel.permissionOverwrites.create(Admin.id, {VIEW_CHANNEL: true})
+
+                interaction.channel.permissionOverwrites.create(interaction.guild.id, {VIEW_CHANNEL: false})
+
+
+                const ticketDeleteButton = new Discord.MessageButton()
+                    .setCustomId('ticketclose')
+                    .setLabel('Close')
+                    .setStyle(supportbot.TicketDeleteColour)
+                    .setEmoji(supportbot.TicketDeleteEmoji)
+
+                const row = new Discord.MessageActionRow()
+                    .addComponents(ticketDeleteButton)
+                const ArchiveEmbed = new Discord.MessageEmbed()
+                    .setTitle("Archived")
+                    .setDescription(`Archived ${interaction.channel.name}`)
+                    .setColor(`${supportbot.SuccessColour}`)
+
+                interaction.channel.send({embeds: [ArchiveEmbed]})
+                interaction.message.edit({components: [row]})
+            }
+        }
+    }
+
     if (interaction.user.bot || !interaction.isCommand() || !interaction.guild)
         return;
 
@@ -20,8 +142,6 @@ module.exports = new Event("interactionCreate", (client, interaction) => {
             .slashCommandOptions.map(v => `${interaction.options.get(v.name).value}`)
     ];
 
-    const command = client.commands.find(cmd => cmd.name.toLowerCase() == interaction.commandName);
-
     const NotValid = new Discord.MessageEmbed()
         .setDescription(`:x: \`Invalid Command\` `)
         .setColor(supportbot.ErrorColour)

events/ready.js

@@ -6,10 +6,16 @@ const fs = require("fs");
 const Discord = require("discord.js");
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./Data/supportbot.yml', 'utf8'));
+const panelconfig = yaml.load(fs.readFileSync('./Data/ticket-panel.yml', 'utf8'));
 
 const Event = require("../Structures/Event.js");
 
 module.exports = new Event("ready", client => {
+    client.user.setActivity(supportbot.BotActivity, {
+        type: supportbot.ActivityType, 
+        url: supportbot.StreamingURL  
+    });
+
     console.log(`\u001b[32m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`)
     console.log(`\u001b[32m`, `┃┏━┓┃╋╋╋╋╋╋╋╋╋╋╋╋┏┛┗┫┏┓┃╋╋┏┛┗┓`)
     console.log(`\u001b[32m`, `┃┗━━┳┓┏┳━━┳━━┳━━┳┻┓┏┫┗┛┗┳━┻┓┏┛`)
@@ -21,7 +27,8 @@ module.exports = new Event("ready", client => {
     console.log(`    `)
     console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
     console.log(`    `)
-    console.log(`\u001b[33m`, `${supportbot.Bot_Name} v${supportbot.SupportBot_Version}`, `\u001b[36m`, `Connected to Discord`)
+    console.log(`\u001b[33m`, `${supportbot.Name} v${supportbot.SupportBot_Version}`, `\u001b[36m`, `Connected to Discord`)
+    console.log(`\u001b[33m`, `Resources:`, `\u001b[36m`, `https://emeraldsrv.dev/resources`)
     console.log(`\u001b[33m`, `Documentation:`, `\u001b[36m`, `https://supportbot.emeraldsrv.dev`)
     console.log(`\u001b[33m`, `Discord:`, `\u001b[36m`, `https://emeraldsrv.dev/discord`)
     console.log(`\u001b[33m`, `Hosting:`, `\u001b[36m`, `https://emeraldsrv.dev/hosting`)
@@ -29,4 +36,58 @@ module.exports = new Event("ready", client => {
     console.log(`\u001b[37m`, `SupportBot proudly created by Emerald Services`)
     console.log(`    `)
     console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
+
+    if (panelconfig.TicketPanel) {
+        let chan1 = client.channels.cache.find(channel => channel.name === panelconfig.Channel)
+
+        if (!chan1) {
+            console.log('\u001b[33m', "[WARN] Ticket reaction panel is not setup, You can do so via the configuration file!")
+            return false;
+        }
+
+        const panelid = yaml.load(fs.readFileSync('./Data/ticket-panel-id.yml', 'utf8'));
+
+        chan1.messages.fetch(panelid.TicketPanelID).catch(async r => {
+            let embed = new Discord.MessageEmbed()
+                .setTitle(`${panelconfig.PanelTitle}`)
+                .setColor(supportbot.SuccessColour)
+                .setFooter(supportbot.EmbedFooter);
+            
+            if (panelconfig.TicketPanel_Description) {
+                embed.setDescription(panelconfig.PanelMessage)
+            }
+            
+            if (panelconfig.TicketPanel_Thumbnail) {
+                embed.setThumbnail(panelconfig.PanelThumbnail)
+            }
+
+            if (panelconfig.TicketPanel_Image) {
+                embed.setImage(panelconfig.PanelImage)
+            }
+
+            let button = new Discord.MessageButton()
+                .setLabel(panelconfig.ButtonLabel)
+                .setCustomId('openticket')
+                .setStyle(panelconfig.ButtonColour)
+
+            let row = new Discord.MessageActionRow()
+                .addComponents(button)
+
+            
+            await chan1.send({ 
+                embeds: [embed],
+                components: [row]
+            }).then(r => {
+                let data = {
+                    "TicketPanelID": `${r.id}`
+                }
+                let yamlStr = yaml.dump(data);
+                fs.writeFileSync('./Data/ticket-panel-id.yml', yamlStr, 'utf8');
+                
+            }).catch(e => {
+                console.log("Raw"+e)
+            })
+        })
+    }
+
 });