Update close.js
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1tzEmerald authored and 
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+133
-58
+133
-58
@@ -179,7 +179,6 @@ async function collectReviewComment(interaction, ticketUserId) {
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const comment = commentCollection.first()?.content;
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return comment && comment.toLowerCase() !== "no" ? comment : "No Comment Provided";
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}
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async function handleCloseTicket(interaction, reason, ticket, TicketData) {
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const { getChannel } = interaction.client;
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@@ -200,7 +199,49 @@ async function handleCloseTicket(interaction, reason, ticket, TicketData) {
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}
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try {
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// Fetch all messages from the channel
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let allMessages = [];
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let lastId = null;
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while (true) {
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const options = { limit: 100 };
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if (lastId) {
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options.before = lastId;
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}
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const messages = await interaction.channel.messages.fetch(options);
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if (messages.size === 0) break;
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allMessages = [...allMessages, ...messages.values()];
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lastId = messages.last().id;
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if (messages.size < 100) break;
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}
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// Sort messages by timestamp
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allMessages.sort((a, b) => a.createdTimestamp - b.createdTimestamp);
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// Create transcript data
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const transcriptData = allMessages.map(msg => ({
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content: msg.content || "No content",
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username: msg.author.username,
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userId: msg.author.id,
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avatar: msg.author.displayAvatarURL(),
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timestamp: msg.createdAt.toISOString(),
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attachments: Array.from(msg.attachments.values()).map(att => ({
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url: att.url,
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name: att.name
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})),
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embeds: msg.embeds.map(embed => ({
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title: embed.title,
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description: embed.description,
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fields: embed.fields
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}))
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}));
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// Update ticket status
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tickets.tickets[TicketData].open = false;
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tickets.tickets[TicketData].messages = transcriptData;
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fs.writeFileSync("./Data/TicketData.json", JSON.stringify(tickets, null, 4));
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const transcriptEmbed = new Discord.EmbedBuilder()
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@@ -210,25 +251,34 @@ async function handleCloseTicket(interaction, reason, ticket, TicketData) {
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.setDescription(
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`> **Ticket:** ${interaction.channel.name} (\`${interaction.channel.id}\`)\n` +
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`> **User:** ${tUser?.tag || "Unknown User"} (\`${tUser?.id || ticket.user}\`)\n` +
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`> **Closed by:** <@${interaction.user.id}>`
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`> **Closed by:** <@${interaction.user.id}>\n` +
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`> **Message Count:** ${transcriptData.length}`
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)
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.addFields({ name: "Reason", value: `\`\`\`${reason}\`\`\``, inline: true });
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let msgs = await interaction.channel.messages.fetch({ limit: 100 });
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let html = createTranscriptHTML(ticket, msgs);
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const html = createTranscriptHTML(
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{
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id: interaction.channel.id,
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messages: transcriptData,
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name: interaction.channel.name
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},
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reason
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);
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const fileName = `${interaction.channel.id}-transcript.html`;
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fs.writeFileSync(`./Data/Transcripts/${fileName}`, html);
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await transcriptChannel.send({
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embeds: [transcriptEmbed],
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files: [`./Data/Transcripts/${fileName}`],
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spoiler: true,
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files: [{
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attachment: `./Data/Transcripts/${fileName}`,
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name: fileName,
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spoiler: true
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}]
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});
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if (interaction.channel.type === Discord.ChannelType.GuildText) {
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await interaction.channel.delete();
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} else if (interaction.channel.type === Discord.ChannelType.PrivateThread) {
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if (interaction.channel.type === Discord.ChannelType.GuildText ||
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interaction.channel.type === Discord.ChannelType.PrivateThread) {
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await interaction.channel.delete();
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}
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} catch (err) {
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@@ -238,10 +288,12 @@ async function handleCloseTicket(interaction, reason, ticket, TicketData) {
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}
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function createTranscriptHTML(ticket, reason) {
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const messages = ticket.messages || [];
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return `
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<!DOCTYPE html>
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<html>
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<link href="https://cdnjs.cloudflare.com/ajax/libs/tailwindcss/2.2.19/tailwind.min.css" rel="stylesheet">
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<style>
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body {
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@@ -249,84 +301,107 @@ function createTranscriptHTML(ticket, reason) {
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font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
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color: white;
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margin: 0;
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padding: 0;
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height: 100%;
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display: flex;
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flex-direction: column;
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padding: 20px;
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}
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.container {
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backdrop-filter: blur(10px);
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background-color: rgba(0, 128, 0, 0.3);
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max-width: 1000px;
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margin: 0 auto;
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background-color: rgba(0, 0, 0, 0.3);
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border-radius: 15px;
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padding: 20px;
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margin: 20px;
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box-shadow: 0 4px 8px rgba(0, 0, 0, 0.2);
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flex-grow: 1;
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display: flex;
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flex-direction: column;
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max-width: 1000px;
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width: 100%;
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margin: auto;
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}
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.message {
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background-color: rgba(255, 255, 255, 0.1);
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border-radius: 10px;
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padding: 15px;
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margin-bottom: 15px;
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}
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.message-header {
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display: flex;
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align-items: center;
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margin-bottom: 10px;
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padding: 10px;
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background-color: rgba(255, 255, 255, 0.1);
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border-radius: 10px;
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}
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.avatar {
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width: 40px;
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height: 40px;
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border-radius: 50%;
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margin-right: 10px;
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}
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.content {
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flex: 1;
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margin-right: 15px;
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}
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.username {
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font-weight: bold;
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color: #4CAF50;
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}
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.timestamp {
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font-size: 0.8em;
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color: #bbb;
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margin-left: auto;
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color: #888;
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font-size: 0.9em;
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}
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.download-button {
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background-color: #4CAF50;
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color: white;
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padding: 10px 20px;
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text-align: center;
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text-decoration: none;
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.content {
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word-break: break-word;
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}
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.embed {
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border-left: 4px solid #4CAF50;
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padding-left: 10px;
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margin: 10px 0;
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background-color: rgba(0, 0, 0, 0.2);
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}
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.attachment {
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display: inline-block;
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font-size: 16px;
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margin-top: 20px;
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background-color: rgba(76, 175, 80, 0.1);
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border: 1px solid #4CAF50;
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border-radius: 5px;
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padding: 5px 10px;
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margin: 5px 0;
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color: #4CAF50;
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text-decoration: none;
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}
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</style>
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</head>
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<body>
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<div class="container">
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<h1 class="text-2xl font-bold mb-4">Ticket Transcript</h1>
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<p><strong>Server Name:</strong> Emerald Services</p>
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<p><strong>Ticket:</strong> ${ticket.id}</p>
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<p><strong>Messages:</strong> ${messages.length} Messages</p>
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<div class="mt-4">
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${messages.map(msg => `
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<div class="message">
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<img src="${msg.avatar}" alt="User Avatar" class="avatar" />
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<div class="content">
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<p class="username">${msg.username}</p>
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<p>${msg.content}</p>
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<p class="timestamp">${msg.timestamp}</p>
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</div>
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</div>`).join('')}
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<div class="mb-6">
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<h1 class="text-3xl font-bold mb-4">Ticket Transcript</h1>
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<p><strong>Channel:</strong> ${ticket.name}</p>
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<p><strong>Ticket ID:</strong> ${ticket.id}</p>
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<p><strong>Message Count:</strong> ${ticket.messages.length}</p>
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<p><strong>Close Reason:</strong> ${reason}</p>
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</div>
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<div class="messages">
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${ticket.messages.map(msg => `
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<div class="message">
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<div class="message-header">
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<img src="${msg.avatar}" alt="Avatar" class="avatar">
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<span class="username">${msg.username}</span>
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<span class="timestamp">${new Date(msg.timestamp).toLocaleString()}</span>
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</div>
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<div class="content">
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${msg.content}
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${msg.embeds.map(embed => `
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<div class="embed">
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${embed.title ? `<div class="font-bold">${embed.title}</div>` : ''}
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${embed.description ? `<div>${embed.description}</div>` : ''}
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${embed.fields.map(field => `
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<div class="mt-2">
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<strong>${field.name}:</strong>
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<div>${field.value}</div>
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</div>
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`).join('')}
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</div>
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`).join('')}
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${msg.attachments.map(att => `
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<a href="${att.url}" class="attachment" target="_blank">
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📎 ${att.name}
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</a>
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`).join('')}
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</div>
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</div>
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`).join('')}
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</div>
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<a href="ticket-${ticket.id}.html" download class="download-button">Download Transcript</a>
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</div>
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</body>
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</html>
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`;
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}
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