Update Client.js

Added 3 new settings in supportbot.yml for more customization

Commands/close.js

@@ -154,11 +154,11 @@ module.exports = new Command({
           html += `-----<br><br>`;
         }
       });
-
+      if (!(supportbot.DisableTicketLogChannel)) {
-      await logChannel.send({ embeds: [logEmbed] }).catch((err) => {
+        await logChannel.send({ embeds: [logEmbed] }).catch((err) => {
-        console.error(err);
+          console.error(err);
-      });
+        });
-
+      }
       let file = new Discord.MessageAttachment(
         Buffer.from(html),
         `${interaction.channel.name}.html`

Commands/help.js

@@ -32,7 +32,10 @@ module.exports = new Command({
     botCommands += `**/${cmdconfig.InfoCommand}** ${cmdconfig.InfoCommandDesc}\n`;
     botCommands += `**/${cmdconfig.PingCommand}** ${cmdconfig.PingCommandDesc}\n`;
     botCommands += `**/${cmdconfig.UserInfoCommand}** ${cmdconfig.UserInfoCommandDesc}\n`;
-    botCommands += `**/${cmdconfig.SuggestCommand}** ${cmdconfig.SuggestCommandDesc}\n`;
+
+    if (supportbot.DisableSuggestions === false) {
+      botCommands += `**/${cmdconfig.SuggestCommand}** ${cmdconfig.SuggestCommandDesc}\n`;
+    }
 
     let ticketCommands = "";
     ticketCommands += `**/${cmdconfig.OpenTicket}** ${cmdconfig.OpenTicketDesc}\n`;

Commands/suggest.js

@@ -55,6 +55,16 @@ module.exports = new Command({
     if (supportbot.SuggestionUpvote && supportbot.SuggestionDownvote) {
       await suggestionMsg.react(supportbot.SuggestionUpvote);
       await suggestionMsg.react(supportbot.SuggestionDownvote);
+
+      if (supportbot.SuggestionThreads) {
+        await suggestionMsg.startThread({
+              name: `Suggestion-releated Thread`,
+              autoArchiveDuration: 60,
+              type: 'GUILD_PUBLIC_THREAD',
+              reason: 'Suggestion-releated thread',
+          })
+    
+        }
     }
 
     const Submitted = new Discord.MessageEmbed()
@@ -65,6 +75,10 @@ module.exports = new Command({
       .addField("Sent to:", `<#${suggestChannel.id}>`)
       .setColor(supportbot.SuccessColour);
 
-    return interaction.reply({ ephemeral: true, mbeds: [Submitted] });
+    return interaction.reply({ 
+      ephemeral: true, 
+      embeds: [Submitted] 
+    })
+    
   },
 });

Commands/ticket.js

@@ -311,14 +311,16 @@ module.exports = new Command({
           interaction.guild
         );
         await ticketChannel.setParent(TicketCat.id, { lockPermissions: false });
-        await ticketChannel.send({
+        if (supportbot.AllowThanksForReachingOutMessage) {
-          embeds: [
+          await ticketChannel.send({
-            {
+            embeds: [
-              description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
+              {
-              color: supportbot.EmbedColour,
+                description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
-            },
+                color: supportbot.EmbedColour,
-          ],
+              },
-        });
+            ],
+          });
+        }
       }
       if (supportbot.AllowTicketMentions) {
         await ticketChannel.send("@here");

Configs/supportbot.yml

@@ -10,14 +10,14 @@
 #           Discord Support: https://emeraldsrv.dev/discord
 #           Community Resources: https://emeraldsrv.dev/resources
 
-SupportBot_Version: "7.6"
+SupportBot_Version: "7.7 BETA-v2"
 
 # -------------------------
 #   General Configuration
 # -------------------------
 
 Name: "SupportBot"
-Token: "TOKEN_HERE"
+Token: "BOT_TOKEN_HERE"
 
 # -------------------------
 #  Activity Configuration
@@ -58,7 +58,7 @@ InfoColour: "#f74343"
 # -------------------------
 
 AutoRole: true
-JoinRole: "Verified Member"
+JoinRole: "Member"
 
 Staff: "Staff"
 Admin: "Admin"
@@ -113,6 +113,12 @@ SuggestionChannel: "suggestions"
 SuggestionUpvote: "✅"
 SuggestionDownvote: "❌"
 
+SuggestionThreads: true
+# set to false to disable threads being created from suggestions.
+
+DisableSuggestions: false
+# Set to true to disable the suggestiosn feature.
+
 # -------------------------
 #  Translate Configuration
 # -------------------------
@@ -144,6 +150,12 @@ AllowTicketMentions: true
 # Set to true to allow the ticket to mention the author and the support team.
 # Set false to dis-allow mentions within tickets.
 
+AllowThanksForReachingOutMessage: true 
+# Set to true to allow the "Thanks for reaching out Message" to be sent when the ticket is created
+DisableTicketLogChannel: false
+# Set to true to disable the requirement of the "TicketLog"
+# Set to true to also disable the ticket logs to be sent in the "TicketLogs" channel
+
 # --- Creation Config ---
 #      --- Start ---
 
@@ -204,11 +216,13 @@ Departments:
     color: "SECONDARY"
     emoji: "1️⃣"
     category: "Billing Support"
+
   - title: "Billing Support"
     role: "Staff"
     color: "SECONDARY"
     emoji: "2️⃣"
     category: "Admin Team"
+
   - title: "Admin Team"
     role: "Admin"
     color: "SECONDARY"

Events/ready.js

@@ -102,6 +102,9 @@ module.exports = new Event("ready", async (client, interaction) => {
   const missingR = [];
   const missingCat = [];
   for (let c of channels) {
+    if ((c === supportbot.SuggestionChannel && supportbot.DisableSuggestionsChannel) || c === supportbot.TicketLog && supportbot.DisableTicketLogChannel) {
+      continue;
+    }
     const find = await getChannel(c, client.guilds.cache.first());
     if (!find) missingC.push(c);
   }

Structures/Client.js

@@ -38,9 +38,13 @@ class Client extends Discord.Client {
   }
 
   async start(token) {
-    const commandFiles = fs
+    var tempCommandFiles = fs.readdirSync("./Commands").filter((file) => file.endsWith(".js"));
-      .readdirSync("./Commands")
+
-      .filter((file) => file.endsWith(".js"));
+    if (supportbot.DisableSuggestions) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "suggest.js");
+    }
+    
+    const commandFiles = tempCommandFiles;
 
     const addonFiles = fs
       .readdirSync("./Addons")