26.2-pre-2

Accent Colour Updated

.gitattributes

@@ -0,0 +1,2 @@
+Configs/supportbot.yml filter=supportbot-token
+Configs/api.yml filter=api-secrets

.gitignore

@@ -0,0 +1,10 @@
+node_modules
+
+# Dashboard UI source at repo root only (do not ignore public/dashboard/)
+/dashboard/
+
+# Local git hooks + secret-stripping scripts (run npm run git:setup)
+scripts/
+
+# Local secrets — use *.example as templates
+Configs/api.yml

Addons/addon.js

@@ -2,7 +2,7 @@ const Discord = require("discord.js");
 const fs = require("fs");
 const yaml = require("js-yaml");
 const { Command } = require('../Structures/Addon.js'); // Adjust the path as needed
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+const supportbot = require("../Structures/ConfigStore").supportbot;
 
 module.exports = new Command({
     name: "addon",

Commands/General/ai.js

@@ -5,9 +5,9 @@ const fs = require("fs");
 const { ApplicationCommandOptionType, ApplicationCommandType, EmbedBuilder, MessageFlags } = require("discord.js");
 const yaml = require("js-yaml");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const supportbotai = yaml.load(fs.readFileSync("./Configs/supportbot-ai.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
+const supportbotai = require("../../Structures/ConfigStore").supportbotAi;
 
 const Command = require("../../Structures/Command.js");
 const AIDatabase = require("../../Structures/AIDatabase.js");

Commands/General/help.js

@@ -2,8 +2,8 @@ const fs = require("fs");
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
 
 const Command = require("../../Structures/Command.js");
 
@@ -54,7 +54,7 @@ module.exports = new Command({
       iconURL: interaction.user.displayAvatarURL(),
     });
 
-    interaction.reply({
+    await interaction.reply({
       flags: Discord.MessageFlags.Ephemeral,
       embeds: [HelpEmbed1],
     });

Commands/General/info.js

@@ -1,22 +1,11 @@
 // SupportBot | Emerald Services
 // Info Command
 
-const fs = require("fs");
-
 const Discord = require("discord.js");
-const yaml = require("js-yaml");
 
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8")
-);
-
-const cmdconfig = yaml.load(
-  fs.readFileSync("./Configs/commands.yml", "utf8")
-);
-
-const msgconfig = yaml.load(
-  fs.readFileSync("./Configs/messages.yml", "utf8")
-);
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
+const msgconfig = require("../../Structures/ConfigStore").messages;
 
 const Command = require("../../Structures/Command.js");
 

Commands/General/ping.js

@@ -5,10 +5,8 @@ const fs = require("fs");
 
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8")
-);
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
 
 const Command = require("../../Structures/Command.js");
 
@@ -19,15 +17,13 @@ module.exports = new Command({
   permissions: cmdconfig.Ping.Permission,
 
   async run(interaction) {
-    let disableCommand = true;
-
     const PingEmbed = new Discord.EmbedBuilder()
       .setDescription(
-        `:ping_pong: **Ping:** \`${interaction.client.ws.ping} ms\``
+        `:ping_pong: **Ping:** \`${interaction.client.ws.ping} ms\``,
       )
       .setColor(supportbot.Embed.Colours.General);
 
-    interaction.reply({
+    await interaction.reply({
       embeds: [PingEmbed],
     });
   },

Commands/General/profile.js

@@ -20,9 +20,9 @@ const yaml = require("js-yaml");
 const db = require("../../Structures/Database.js");
 const Command = require("../../Structures/Command.js");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
+const msgconfig = require("../../Structures/ConfigStore").messages;
 
 const clockedInUsers = new Set();
 

Commands/General/translate.js

@@ -7,9 +7,9 @@ const yaml = require("js-yaml");
 
 const { translate } = require("@vitalets/google-translate-api");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
+const msgconfig = require("../../Structures/ConfigStore").messages;
 
 const Command = require("../../Structures/Command.js");
 

Commands/Suggestions/suggest.js

@@ -3,9 +3,9 @@ const Discord = require("discord.js");
 const yaml = require("js-yaml");
 const path = require("path");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig  = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const msgconfig  = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
+const msgconfig  = require("../../Structures/ConfigStore").messages;
 
 const Command = require("../../Structures/Command.js");
 const DB = require("../../Structures/Database.js"); 

Commands/Suggestions/suggestadmin.js

@@ -2,9 +2,9 @@ const Discord = require("discord.js");
 const fs      = require("fs");
 const yaml    = require("js-yaml");
 
-const supportbot  = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const msgconfig   = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
-const cmdconfig   = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+const supportbot  = require("../../Structures/ConfigStore").supportbot;
+const msgconfig   = require("../../Structures/ConfigStore").messages;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
 const SuggestionDB = require("../../Structures/Database.js");
 const Command     = require("../../Structures/Command.js");
 

Commands/Tickets/close.js

@@ -8,9 +8,9 @@ const db = require("../../Structures/Database.js");
 const TicketManager = require("../../Structures/TicketManager.js");
 const Command = require("../../Structures/Command.js");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
+const msgconfig = require("../../Structures/ConfigStore").messages;
 
 function getDepartmentConfig(departmentKey) {
   return supportbot.Ticket?.DepartmentSystem?.Departments?.[departmentKey] || null;

Commands/Tickets/manageticket.js

@@ -12,9 +12,9 @@ const {
   TextInputStyle,
 } = require("discord.js");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const msgconfig = require("../../Structures/ConfigStore").messages;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
 
 const TicketManager = require("../../Structures/TicketManager.js");
 const Command = require("../../Structures/Command.js");

Commands/Tickets/ticket.js

@@ -19,14 +19,10 @@ const yaml = require("js-yaml");
 
 const db = require("../../Structures/Database.js");
 
-const panelconfig = yaml.load(
-  fs.readFileSync("./Configs/ticket-panel.yml", "utf8"),
-);
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8"),
-);
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const panelconfig = require("../../Structures/ConfigStore").ticketPanel;
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
+const msgconfig = require("../../Structures/ConfigStore").messages;
 
 const Command = require("../../Structures/Command.js");
 const TicketNumberID = require("../../Structures/TicketID.js");

Commands/Tickets/ticketpanel.js

@@ -19,9 +19,9 @@ const {
 } = require("discord.js");
 const yaml = require("js-yaml");
 
-const panelconfig = yaml.load(fs.readFileSync("./Configs/ticket-panel.yml", "utf8"));
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+const panelconfig = require("../../Structures/ConfigStore").ticketPanel;
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
 
 const Command = require("../../Structures/Command.js");
 const db = require("../../Structures/Database.js");

Commands/Utils/embed.js

@@ -16,9 +16,9 @@ const Command = require('../../Structures/Command.js');
 const fs = require('fs');
 const yaml = require('js-yaml');
 
-const supportbot = yaml.load(fs.readFileSync('./Configs/supportbot.yml', 'utf8'));
-const cmdconfig = yaml.load(fs.readFileSync('./Configs/commands.yml', 'utf8'));
-const msgconfig = yaml.load(fs.readFileSync('./Configs/messages.yml', 'utf8'));
+const supportbot = require('../../Structures/ConfigStore').supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
+const msgconfig = require("../../Structures/ConfigStore").messages;
 
 function parseColor(color) {
   if (!color) return 0x5865F2;

Commands/Utils/mod.js

@@ -1,9 +1,9 @@
 const fs = require("fs");
 const { ApplicationCommandOptionType, ApplicationCommandType, EmbedBuilder, ActionRowBuilder, ButtonBuilder, ButtonStyle, ComponentType, MessageFlags } = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
+const msgconfig = require("../../Structures/ConfigStore").messages;
 
 const Command = require("../../Structures/Command.js");
 

Commands/Utils/settings.js

@@ -4,8 +4,8 @@ const fs = require("fs");
 const yaml = require("js-yaml");
 const db = require("../../Structures/Database.js");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+const supportbot = require("../../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../../Structures/ConfigStore").commands;
 
 async function loadSettings() {
   return new Promise((resolve, reject) => {

Configs/api.yml

@@ -1,8 +1,63 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://discord.gg/emeraldsrv
+#           Official Website & Marketplace: https://emeraldsrv.com
+#
+#           Messages Configuration (api.yml)
+
+
 # -------------------------------
 #   API Server Configuration
 # -------------------------------
 
 API:
   Enabled: true
-  Port: 3000 # PORT NUMBER FOR YOUR BOT
-  SecretKey: "PUT_RANDOM_STRING_HERE" # DO NOT SHARE THIS KEY WITH ANYONE
+  Port: 3000
+
+  SecretKey: "SECRET_KEY"
+
+  # Set to 1 when the dashboard is behind nginx, Cloudflare, Pterodactyl proxy, etc.
+  # so http/https is detected from X-Forwarded-Proto.
+
+  TrustProxy: false
+
+  EmeraldAPIKey: "EMERALDSRV_API_KEY"
+  # This is required for the one-click addon installer. Get API key from https://emeraldsrv.dev/
+
+  OAuth:
+    Enabled: true
+    ClientId: "CLIENT_ID"
+    ClientSecret: "CLIENT_SECRET"
+    # Get Client ID and Client Secret from https://discord.com/developers/applications
+
+    # Canonical callback URL (host + path). Protocol (http/https) can follow the
+    # browser when UseRequestOrigin is true (default).
+
+    RedirectUri: "http://localhost:3000/api/auth/discord/callback"
+    
+    # Optional: register extra callback URLs in Discord and list them here.
+
+    # RedirectUris:
+    #   - "https://bot.example.com/api/auth/discord/callback"
+    # UseRequestOrigin: true
+    # CookieSecure: false
+
+    OwnerUserIds:
+      - "OWNER_USER_ID"
+      
+    AllowedUserIds: []
+
+# Dashboard Features
+
+  LiveChat:
+    Mode: "webhook"
+  # "webhook" - Webhook to send messages with staff member's avatar and Discord username
+  # "bot" - Send messages as Bot account with discord username prefix.
+  # "bot_noprefix" - Send messages as Bot account without discord username prefix.

Configs/messages.yml

@@ -8,8 +8,7 @@
 #           Installed with MIT License
 #
 #           Discord Support: https://discord.gg/emeraldsrv
-#           Official Documentation: https://docs.emeraldsrv.com
-#           Addons Marketplace: https://community.emeraldsrv.com
+#           Official Website & Marketplace: https://emeraldsrv.com
 #
 #           Messages Configuration (messages.yml)
 
@@ -21,7 +20,7 @@ Info:
   Title: "About Us"
   Description: "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand."
   Button: "Visit Site"
-  URL: "https://docs.emeraldsrv.com"
+  URL: "https://emeraldsrv.dev"
   Colour: "#45b463"
 
 # ----------------------------
@@ -30,15 +29,15 @@ Info:
 
 Welcome:
   Enabled: true
-  LayoutStyle: "modern" 
+  LayoutStyle: "classic" 
   # Available Layout Styles
   #  "modern" - For the new Discord v2 components
   #  "classic" - Use the classic Discord look.
 
   Embed:
     Colour: "#45b463"
-    Title: "Welcome to ServerName"
-    Message: ":smile: %joined_user% has just landed!\n\n🔨 **Server Rules:** <#1202667199853232129>"
+    Title: "Welcome!"
+    Message: ":smile: %joined_user% has just landed!"
     Icon:
       Mode: "USER" # USER | BOT | CUSTOM
       CustomURL: "https://example.com/custom.png"
@@ -48,23 +47,15 @@ Welcome:
     Buttons:
       Enabled: true
       List:
-        - label: "BuiltByBit"
+        - label: "Website"
           style: "Link"
-          url: "https://your-website.com/how-to-play-java"
+          url: "https://emeraldsrv.dev"
           emoji: "⌨️"
-        - label: "GitHub"
-          style: "Link"
-          url: "https://your-website.com/how-to-play-bedrock"
-          emoji: "👾"
-        - label: "Tebex"
-          style: "Link"
-          url: "https://your-store.tebex.io/"
-          emoji: "🛒"
 
   Modern:
     Colour: "#45b463"
     Title: "**Welcome to ServerName**"
-    Body: ":smile: %joined_user% has just landed!\n\n🔨 **Server Rules:** <#1202667199853232129>"
+    Body: ":smile: %joined_user% has just landed!\n\n🔨 **Server Rules:** <#CHANNEL_ID>"
     Icon:
       Mode: "BOT" # USER | BOT | CUSTOM
       CustomURL: "https://example.com/custom-icon.png"

Configs/supportbot-ai.yml

@@ -1,3 +1,15 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://discord.gg/emeraldsrv
+#           Official Website & Marketplace: https://emeraldsrv.com
+
 # -------------------------
 #   SupportBot AI
 #
@@ -8,8 +20,8 @@
 Enabled: true
 
 General:
-  Provider: "claude" 
-  Model: "claude-sonnet-4-6" 
+  Provider: "groq"
+  Model: "MODEL_NAME"
   Model_API_Key: "MODEL_API_KEY"
   # Providers Available:
   # "openai" - Use OpenAI's GPT models. Example: "gpt-5.4" "gpt-5-mini"
@@ -17,7 +29,7 @@ General:
   # "claude" - Use Anthropic's Claude models. Example: "claude-sonnet-4-6"
 
   Tokens: 1200
-  
+
   Temperature: 0.4
   Name: "SupportBot AI"
 
@@ -25,7 +37,7 @@ General:
   PastebinAPI_URL: "https://pastebin.com/api/api_post.php"
 
 Style:
-  MessageType: "text" 
+  MessageType: "components_v2"
   # Available Styles for AI:
   # "embed" - AI responses will be sent as Discord embeds.
   # "text" - AI responses will be sent as plain messages.
@@ -35,7 +47,7 @@ Features:
   SuggestTickets: true # Should SupportBot AI suggest creating a ticket if the user needs more help?
 
 Channels:
-  AIChannel: "1469028791312715902"
+  AIChannel: "CHANNEL_ID"
 
 Embed:
   Color: "#45b463"
@@ -59,12 +71,25 @@ Memory:
 
 CustomInstructions:
   - "You are SupportBot AI made by Emerald Services"
-  - "You are built with DiscordJS/NodeJS and currently running on dev build 26.0 build 2"
-  - "You're current build can be found here https://github.com/Emerald-Services/SupportBot/tree/26.0"
-  - "You're main build can be found here https://builtbybit.com/resources/supportbot-free-advanced-ticket-bot.8940/ and Polymart at https://polymart.org/product/518/supportbot-1-discord-ticket-bot which is version 8.4"
-  - "dev build 26.0 build 2 includes all-new AI features for SupportBot such as memory system that allows you to remember facts and summaries of conversations, which can be used to provide better responses."
-  - "SupportBot AI also have a new tickets AI Mode which is enabled in supportbot.ymll, which allows you to assist users in support tickets and provide better responses based on the context of the ticket."
-  - "Your main purpose is to assist users in the support server and provide helpful responses to their questions and issues. Always be accurate and if you do not have answer then simply ask the person to create a ticket if they need more help."
+  - "You are built with DiscordJS/NodeJS and currently running on dev build 26.0
+    build 2"
+  - "You're current build can be found here
+    https://github.com/Emerald-Services/SupportBot/tree/26.0"
+  - "You're main build can be found here
+    https://builtbybit.com/resources/supportbot-free-advanced-ticket-bot.8940/
+    and Polymart at
+    https://polymart.org/product/518/supportbot-1-discord-ticket-bot which is
+    version 8.4"
+  - "dev build 26.0 build 2 includes all-new AI features for SupportBot such as
+    memory system that allows you to remember facts and summaries of
+    conversations, which can be used to provide better responses."
+  - "SupportBot AI also have a new tickets AI Mode which is enabled in
+    supportbot.ymll, which allows you to assist users in support tickets and
+    provide better responses based on the context of the ticket."
+  - "Your main purpose is to assist users in the support server and provide
+    helpful responses to their questions and issues. Always be accurate and if
+    you do not have answer then simply ask the person to create a ticket if they
+    need more help."
   #- "Add custom instructions here"
 
 Messages:
@@ -73,4 +98,4 @@ Messages:
   AIDisabled: "AI is currently disabled."
   MessageTooLong: "My response was too long, so I uploaded it here: {pastebin}"
   SuggestTicketText: "-# Need more help? React with 🎫 to open a ticket."
-  SuggestTicketReaction : "🎫"
+  SuggestTicketReaction: "🎫"

Configs/supportbot.yml

@@ -8,11 +8,11 @@
 #           Installed with MIT License
 #
 #           Discord Support: https://discord.gg/emeraldsrv
-#           Website: https://emeraldsrv.dev
+#           Official Website & Marketplace: https://emeraldsrv.com
 #
 #           SupportBot Configuration (supportbot.yml)
 
-SupportBot_Version: "v26.1 DEV-2"
+SupportBot_Version: "v26.2-pre1"
 
 # -------------------------
 #   General
@@ -20,32 +20,31 @@ SupportBot_Version: "v26.1 DEV-2"
 
 General:
   Name: "SupportBot"
-  Token: "BOT_TOKEN"
-
+  Token: "DISCORD_BOT_TOKEN"
   Addons:
     Enabled: true
-    
+  GuildId: "GUILD_ID"
+
 # -------------------------
 #  Activity
 # -------------------------
 
 Activity:
-  Status: "SupportBot v8"
-  Type: "Competing"
+  Status: "SupportBot"
+  Type: "Watching"
   StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
-
-  # Available Types:
-  # Playing
-  # Watching
-  # Listening
-  # Competing
-  # Streaming (URL required)
+  # Available Activity Types:
+  # - Playing
+  # - Watching
+  # - Listening
+  # - Competing
+  # - Streaming (URL required)
 
   # You can also update the activity via Discord using: /settings
 
-# -------------------------
-#  Embeds
-# -------------------------
+  # -------------------------
+  #  Embeds
+  # -------------------------
 
 Embed:
   Colours:
@@ -56,11 +55,9 @@ Embed:
 
   Footer: "SupportBot | Developed by Emerald Development"
 
-  # Use 0x<hexcode>  to change the colour of the embeds.
-
-# -------------------------
-#  Roles
-# -------------------------
+  # -------------------------
+  #  Roles
+  # -------------------------
 
 Roles:
   AutoRole:
@@ -73,20 +70,19 @@ Roles:
     Moderator: "ROLE_ID"
 
   Mod:
-    AllowSupportStaff: false
-
+    AllowSupportStaff: true
   # Allow Support Staff to use the /mod command. (More in detail customisation in commands.yml)
 
-# ----------------------------
-#  System Messages
-# ----------------------------
+  # ----------------------------
+  #  System Messages
+  # ----------------------------
 
-Welcome: 
-  Enabled: true
+Welcome:
+  Enabled: false
   Channel: "CHANNEL_ID"
 
-Leave: 
-  Enabled: true
+Leave:
+  Enabled: false
   Channel: "CHANNEL_ID"
 
 # ----------------------------
@@ -110,7 +106,7 @@ Suggestions:
   # If true this will allow the user to vote for a suggestion they created
 
   ShowUsers: true
-  
+
   Threads:
     Enabled: true
     Title: "Suggestion-releated Thread"
@@ -121,7 +117,6 @@ Suggestions:
     Downvote: "2"
     RemoveVote: "4"
     RemoveVote_Title: "Remove Vote"
-
     # Available Button Styles
     # 1 - Blurple
     # 2 - Grey
@@ -129,21 +124,21 @@ Suggestions:
     # 4 - Red
 
   Tags:
-   Created: "TAG_ID"
-   Considering: "TAG_ID"
-   Solved: "TAG_ID"
-   Denied: "TAG_ID"
+    Created: "TAG_ID"
+    Considering: "TAG_ID"
+    Solved: "TAG_ID"
+    Denied: "TAG_ID"
 
 # -------------------------
 #  Tickets
 # -------------------------
 
 VoiceTickets:
-  Name: "%username%'s VC" 
+  Name: "%username%'s VC"
   Category: "CATEGORY_ID"
 
 Ticket:
-  TicketType: "channels" 
+  TicketType: "channels"
 
   # Available TicketTypes:
   # channels - Tickets will be created as channels in the TicketChannelsCategory
@@ -154,14 +149,14 @@ Ticket:
     DMOnRemove: true # DM the user when they are removed from the ticket
     DMTranscript: true # DM the user a transcript of the ticket when it is closed
 
-  TicketHome: "1469028381638000725"
+  TicketHome: "CHANNEL_ID"
 
   # What is TicketHome?
   # - Channel where the Ticket creation panel is sent.
   # - Channel where ticket threads are made. (only if ticket threads is enabled above.)
 
   # For TicketType: channels
-  TicketChannelsCategory: "CATEGORY_ID" 
+  TicketChannelsCategory: "CATEGORY_ID"
   TicketChannelsCategory2: "CATEGORY_ID" # This will be used if the first category has reached the max channel limit.
   TicketArchiveCategory: "CATEGORY_ID"
   # ---
@@ -184,14 +179,15 @@ Ticket:
     StaffOnly: true
     # Set to false is anyone is able to close a ticket.
 
-  Invites: # Invites is for ticket threads.
+  Invites:
+    # Invites is for ticket threads.
     StaffOnly: true
 
   ClaimTickets:
     Enabled: false
-    Channel: "CHANNEL_ID" 
+    Channel: "CHANNEL_ID"
     # Channel where the ticket assignments are sent for staff to claim.
-    
+
     ClaimAcceptTime: 120000
     # How long the assigned user has to accept the ticket before it gets re-assigned to someone else.
     # 120000 = 2 Minutes
@@ -203,7 +199,6 @@ Ticket:
     ButtonTitle: "Claim Ticket"
     ButtonEmoji: "🎫"
     Button: "1"
-
     # Available Button Styles
     # 1 - Blurple
     # 2 - Grey
@@ -211,12 +206,13 @@ Ticket:
     # 4 - Red
 
   ReviewSystem:
-    Enabled: false                
+    Enabled: false
     Channel: "CHANNEL_ID"
     UseModal: true
 
-  Questions: # Default questions asked when a ticket is created, these are used if departments are disabled.
-    Enabled: false  
+  Questions:
+    # Default questions asked when a ticket is created, these are used if departments are disabled.
+    Enabled: false
     List:
       - "Please provide your account email?"
       - "What is the nature of your issue?"
@@ -232,12 +228,12 @@ Ticket:
     ThreadName: "Chat with SupportBot AI"
     WelcomeMessage: "Hi! I’m SupportBot AI. You can chat with me here about your issue."
 
-# -------------------------
-#  Ticket Departments
-# -------------------------
+  # -------------------------
+  #  Ticket Departments
+  # -------------------------
 
   DepartmentSystem:
-    Enabled: true
+    Enabled: false
     Placeholder: "Choose a ticket department"
     DefaultDepartment: "general"
 
@@ -339,14 +335,14 @@ Buttons:
     # 3 - Green
     # 4 - Red
 
-# -------------------------
-#  Select Menus
-# -------------------------
+    # -------------------------
+    #  Select Menus
+    # -------------------------
 
 SelectMenus:
   Tickets:
     PanelEmoji: "⚙️"
-    
+
     CloseEmoji: "🗑️"
     ArchiveEmoji: "♻️"
     LockEmoji: "🔐"
@@ -369,4 +365,4 @@ MessageUpdate:
   Colour: "#f2a024"
 
 Translate:
-  TranslateLog: "CHANNEL_ID"
+  TranslateLog: "CHANNEL_ID"

Configs/ticket-panel.yml

@@ -8,8 +8,7 @@
 #           Installed with MIT License
 #
 #           Discord Support: https://discord.gg/emeraldsrv
-#           Official Documentation: https://docs.emeraldsrv.com
-#           Addons Marketplace: https://community.emeraldsrv.com
+#           Official Website & Marketplace: https://emeraldsrv.com
 #
 #           Ticket Creation Panel Configuration (ticket-panel.yml)
 
@@ -20,11 +19,11 @@
 Panel: true
 
 Style:
-  Title: "## SupportBot Ticket Creation"
-  Description: "Click on the button to file a `Ticket` and our team will try their best to assist you in the best way we can!"
-  Image: "https://i.imgur.com/dejQvkg.png"
+  Title: "## 📬 Open Ticket"
+  Description: "Tap the button to open a support ticket, Our team will respond as soon as possible."
+  Image: "https://cdn.1tzemerald.space/Emerald%20Services/SBPoster.png"
   Color: "#45b463"
-  Layout: "4"
+  Layout: "3"
 
 # Available Layout Styles
 # "1" - Style 1 - Title & Text, Button at the top -- Image at the bottom
@@ -33,8 +32,8 @@ Style:
 # "4" - Style 4 - Classic Embed (Title & Text, Image on right, Button at bottom)
 
 Button:
-  Text: "Create Ticket"
-  Emoji: "🎫"
+  Text: "Open"
+  Emoji: "🛟"
   Color: "2"
   CustomId: "createticket"
 
@@ -45,7 +44,7 @@ Button:
 # 4 - Green
 
 DepartmentMenu:
-  CustomId: "ticketdepartmentselect" 
+  CustomId: "ticketdepartmentselect"
   Placeholder: "Choose a ticket department"
   DefaultDescription: "Open a support ticket"
   DefaultEmoji: "🎫"
@@ -58,7 +57,8 @@ Settings:
   BottomDivider: false
 
 Messages:
-  NotConfigured: "Ticket Panel is not set up. Please configure it in `/Configs/ticket-panel.yml`."
+  NotConfigured: "Ticket Panel is not set up. Please configure it in
+    `/Configs/ticket-panel.yml`."
   InvalidChannel: "TicketHome channel not found. Please check your config file."
   PanelSent: "Ticket panel message has been sent!"
   PanelSentWithDepartments: "Ticket panel message with department selection has been sent!"

Configs/transcript-template.yml

@@ -0,0 +1,33 @@
+Theme:
+  Background: '#0e0e0e'
+  Panel: '#1d1d1d'
+  PanelSecondary: '#222222'
+  PanelTertiary: '#1d2938'
+  Border: '#2e2e2e'
+  Text: '#e6edf3'
+  Muted: '#606060'
+  Accent: '#396ff8'
+  AccentSoft: rgba(34, 197, 94, 0.12)
+  AccentBorder: rgba(34, 197, 94, 0.25)
+  AccentText: '#8df0ad'
+  Link: '#396ff8'
+  AttachmentLink: '#396ff8'
+  CodeBackground: '#0e0e0e'
+Typography:
+  FontFamily: Poppins
+Header:
+  Title: Ticket Transcript
+  Subtitle: Exported conversation log for support ticket **{{ticketName}}**
+  Badge: Closed Transcript
+  ShowMetaCards: true
+Meta:
+  ChannelLabel: Ticket Name
+  TicketIdLabel: Ticket ID
+  MessageCountLabel: Message Count
+  CloseReasonLabel: Close Reason
+  DefaultCloseReason: No Reason Provided.
+Messages:
+  SectionTitle: Messages
+  EmptyState: No messages were found in this ticket.
+Advanced:
+  CustomCss: ''

Data/BlacklistedUsers.json

@@ -1,3 +0,0 @@
-{
-    "blacklistedUsers": []
-}

Data/SupportBot-AI.json

@@ -1 +0,0 @@
-   

Events/Models/claude.js

@@ -5,9 +5,7 @@ const fs = require("fs");
 const yaml = require("js-yaml");
 const axios = require("axios");
 
-const supportbotai = yaml.load(
-  fs.readFileSync("./Configs/supportbot-ai.yml", "utf8"),
-);
+const supportbotai = require("../../Structures/ConfigStore").supportbotAi;
 
 function extractTextFromMessage(message) {
   if (!message) return "";

Events/Models/groq.js

@@ -5,9 +5,7 @@ const fs = require("fs");
 const yaml = require("js-yaml");
 const OpenAI = require("openai");
 
-const supportbotai = yaml.load(
-  fs.readFileSync("./Configs/supportbot-ai.yml", "utf8"),
-);
+const supportbotai = require("../../Structures/ConfigStore").supportbotAi;
 
 const client = new OpenAI({
   apiKey: supportbotai.General.Model_API_Key,

Events/Models/openai.js

@@ -5,9 +5,7 @@ const fs = require("fs");
 const yaml = require("js-yaml");
 const OpenAI = require("openai");
 
-const supportbotai = yaml.load(
-  fs.readFileSync("./Configs/supportbot-ai.yml", "utf8"),
-);
+const supportbotai = require("../../Structures/ConfigStore").supportbotAi;
 
 const client = new OpenAI({
   apiKey: supportbotai.General.Model_API_Key,

Events/guildCreate.js

@@ -1,9 +1,31 @@
 const Event = require("../Structures/Event.js");
-module.exports = new Event("guildCreate", async (client) => {
-  console.log(
-    `\u001b[31m`,
-    `${client.user.username} is not in the correct server set in your config. Please leave all other servers and restart the bot.`
+const {
+  getConfiguredGuildId,
+  syncGuildHealth,
+  logGuildWarning,
+} = require("../Structures/GuildManager.js");
+
+module.exports = new Event("guildCreate", async (client, guild) => {
+  const configuredId = getConfiguredGuildId();
+
+  if (!configuredId) {
+    logGuildWarning(
+      client,
+      `Joined "${guild.name}" (${guild.id}). Set General.GuildId in config to lock the bot to one server.`,
+    );
+    syncGuildHealth(client);
+    return;
+  }
+
+  if (guild.id === configuredId) {
+    syncGuildHealth(client);
+    return;
+  }
+
+  logGuildWarning(
+    client,
+    `Joined unauthorized server "${guild.name}" (${guild.id}). Leave it from the dashboard or remove the invite.`,
   );
-  console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
-  return process.exit(1);
+
+  syncGuildHealth(client);
 });

Events/guildDelete.js

@@ -1,10 +1,23 @@
 const Event = require("../Structures/Event.js");
+const {
+  getConfiguredGuildId,
+  syncGuildHealth,
+  logGuildWarning,
+} = require("../Structures/GuildManager.js");
 
-module.exports = new Event("guildDelete", async (client) => {
-  console.log(
-    `\u001b[31m`,
-    `${client.user.username} is not in the correct server set in your config. Please join the server and restart the bot.`
-  );
-  console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
-  return process.exit(1);
+module.exports = new Event("guildDelete", async (client, guild) => {
+  const configuredId = getConfiguredGuildId();
+
+  if (configuredId && guild.id === configuredId) {
+    logGuildWarning(
+      client,
+      `Left the configured server "${guild.name}" (${guild.id}). Re-invite the bot or update General.GuildId.`,
+    );
+  } else if (!configuredId) {
+    logGuildWarning(client, `Left server "${guild.name}" (${guild.id}).`);
+  } else {
+    logGuildWarning(client, `Left server "${guild.name}" (${guild.id}).`);
+  }
+
+  syncGuildHealth(client);
 });

Events/guildMemberAdd.js

@@ -8,18 +8,12 @@ const {
     TextDisplayBuilder,
     SectionBuilder,
     ThumbnailBuilder,
-    AttachmentBuilder
+    MediaGalleryBuilder
 } = require("discord.js");
-const fs = require("fs");
-const yaml = require("js-yaml");
 const Event = require("../Structures/Event.js");
 
-const supportbot = yaml.load(
-    fs.readFileSync("./Configs/supportbot.yml", "utf8")
-);
-const msgconfig = yaml.load(
-    fs.readFileSync("./Configs/messages.yml", "utf8")
-);
+const supportbot = require("../Structures/ConfigStore").supportbot;
+const msgconfig = require("../Structures/ConfigStore").messages;
 
 function getWelcomeThumbnail(client, member, iconCfg) {
     switch ((iconCfg?.Mode || "").toUpperCase()) {
@@ -35,12 +29,12 @@ function getWelcomeThumbnail(client, member, iconCfg) {
 }
 
 function buildModernComponents(client, member) {
-    const container = new ContainerBuilder()
+    const container = new ContainerBuilder();
 
     if (msgconfig.Welcome.Modern.Colour) {
-        container .setAccentColor(parseInt(msgconfig.Welcome.Modern.Colour.replace("#", ""), 16));
+        container.setAccentColor(parseInt(msgconfig.Welcome.Modern.Colour.replace("#", ""), 16));
     }
-    
+
     const section = new SectionBuilder().addTextDisplayComponents(
         new TextDisplayBuilder().setContent(
             msgconfig.Welcome.Modern.Title.replace(/%joined_user%/g, member.user)
@@ -60,11 +54,16 @@ function buildModernComponents(client, member) {
 
     container.addSectionComponents(section);
 
+    // FIXED: Using MediaGalleryBuilder instead of TextDisplayBuilder for images
     if (msgconfig.Welcome.Modern.Image?.Enabled && msgconfig.Welcome.Modern.Image.URL) {
-        container.addTextDisplayComponents(
-            new TextDisplayBuilder().setContent(
-                `![image](${msgconfig.Welcome.Modern.Image.URL})`
-            )
+        container.addMediaGalleryComponents(
+            new MediaGalleryBuilder().addItems([
+                {
+                    media: {
+                        url: msgconfig.Welcome.Modern.Image.URL
+                    }
+                }
+            ])
         );
     }
 
@@ -81,7 +80,6 @@ function buildModernComponents(client, member) {
         });
 
         container.addActionRowComponents(row);
-        
     }
 
     return [container];
@@ -150,5 +148,4 @@ module.exports = new Event("guildMemberAdd", async (client, member) => {
     }
 
     console.log("\u001b[32m", "[+]", "\u001b[33m", `${member.user.username} joined the server!`);
-    
 });

Events/guildMemberRemove.js

@@ -3,8 +3,8 @@ const fs = require("fs");
 const yaml = require("js-yaml");
 const Event = require("../Structures/Event.js");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const msgconfig   = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("../Structures/ConfigStore").supportbot;
+const msgconfig   = require("../Structures/ConfigStore").messages;
 
 module.exports = new Event("guildMemberRemove", async (client, member) => {
 

Events/interactionCreate.js

@@ -1,12 +1,8 @@
-const fs = require("fs");
 const Discord = require("discord.js");
-const yaml = require("js-yaml");
 
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8"),
-);
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("../Structures/ConfigStore").supportbot;
+const cmdconfig = require("../Structures/ConfigStore").commands;
+const msgconfig = require("../Structures/ConfigStore").messages;
 
 const Event = require("../Structures/Event.js");
 const db = require("../Structures/Database.js");
@@ -69,6 +65,7 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
           "\u001b[37;1m",
           `${interaction.user.username} has executed ${command.name}`,
         );
+
         await command.run(interaction);
       }
     } catch (error) {

Events/messageCreate.js

@@ -1,14 +1,8 @@
-const fs = require("fs");
 const Discord = require("discord.js");
-const yaml = require("js-yaml");
 const axios = require("axios");
 
-const supportbotai = yaml.load(
-  fs.readFileSync("./Configs/supportbot-ai.yml", "utf8"),
-);
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8"),
-);
+const supportbotai = require("../Structures/ConfigStore").supportbotAi;
+const supportbot = require("../Structures/ConfigStore").supportbot;
 
 const Event = require("../Structures/Event.js");
 const AIDatabase = require("../Structures/AIDatabase.js");
@@ -398,6 +392,92 @@ function rememberUserFacts(message) {
 }
 
 module.exports = new Event("messageCreate", async (client, message) => {
+  if (message.guild && typeof db.getTicket === "function") {
+    const activeTicket = db.getTicket(message.channel.id);
+    if (activeTicket && global.apiServer) {
+      global.apiServer.broadcast("ticket_message", {
+        ticketId: message.channel.id,
+        message: {
+          id: message.id,
+          author: {
+            id: message.author.id,
+            username: message.author.username,
+            globalName: message.author.globalName || message.author.username,
+            avatar: message.author.displayAvatarURL({ extension: "png", size: 64 }),
+            bot: message.author.bot
+          },
+          content: (() => {
+            if (message.content && message.content.trim()) return message.content;
+            if (Array.isArray(message.components) && message.components.length > 0) {
+              const texts = [];
+              for (const comp of message.components) {
+                const data = typeof comp.toJSON === "function" ? comp.toJSON() : comp;
+                if (data.content) texts.push(data.content);
+                if (Array.isArray(data.components)) {
+                  for (const child of data.components) {
+                    const childData = typeof child.toJSON === "function" ? child.toJSON() : child;
+                    if (childData.content) texts.push(childData.content);
+                    if (childData.label && (childData.type === 10 || childData.type === "TEXT_DISPLAY")) {
+                      texts.push(childData.label);
+                    }
+                  }
+                }
+              }
+              if (texts.length > 0) return texts.join("\n");
+            }
+            return message.content || "";
+          })(),
+          containerColor: (() => {
+            if (Array.isArray(message.components)) {
+              for (const comp of message.components) {
+                const data = typeof comp.toJSON === "function" ? comp.toJSON() : comp;
+                if (data.accent_color) {
+                  return `#${data.accent_color.toString(16).padStart(6, "0")}`;
+                }
+              }
+            }
+            return null;
+          })(),
+          embeds: (message.embeds || []).map(e => ({
+            title: e.title || null,
+            description: e.description || null,
+            color: e.color ? `#${e.color.toString(16).padStart(6, "0")}` : "#5865F2",
+            author: e.author ? { name: e.author.name, iconURL: e.author.iconURL } : null,
+            fields: (e.fields || []).map(f => ({ name: f.name, value: f.value, inline: f.inline })),
+            footer: e.footer ? { text: e.footer.text, iconURL: e.footer.iconURL } : null,
+            thumbnail: e.thumbnail?.url ? { url: e.thumbnail.url } : null,
+            image: e.image?.url ? { url: e.image.url } : null,
+            timestamp: e.timestamp || null
+          })),
+          components: (message.components || []).map(c => {
+            const data = typeof c.toJSON === "function" ? c.toJSON() : c;
+            return {
+              type: data.type,
+              components: (data.components || []).map(sub => {
+                const subData = typeof sub.toJSON === "function" ? sub.toJSON() : sub;
+                return {
+                  type: subData.type,
+                  label: subData.label || subData.content || null,
+                  style: subData.style || null,
+                  url: subData.url || null,
+                  customId: subData.custom_id || subData.customId || null,
+                  emoji: subData.emoji ? (subData.emoji.name || subData.emoji.id) : null
+                };
+              })
+            };
+          }),
+          attachments: Array.from((message.attachments || []).values()).map(a => ({
+            id: a.id,
+            name: a.name,
+            url: a.url,
+            contentType: a.contentType
+          })),
+          createdAt: message.createdTimestamp
+        }
+      });
+    }
+  }
+
   if (message.author.bot || !message.guild) return;
 
   let shouldRespond =

Events/messageDelete.js

@@ -3,8 +3,8 @@ const fs = require("fs");
 const yaml = require("js-yaml");
 const Event = require("../Structures/Event.js");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("../Structures/ConfigStore").supportbot;
+const msgconfig = require("../Structures/ConfigStore").messages;
 
 module.exports = new Event("messageDelete", async (client, message) => {
     if (!message.guild) return;

Events/messageReactionAdd.js

@@ -1,13 +1,6 @@
-const fs = require("fs");
-const yaml = require("js-yaml");
-
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8"),
-);
-const supportbotai = yaml.load(
-  fs.readFileSync("./Configs/supportbot-ai.yml", "utf8"),
-);
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+const supportbot = require("../Structures/ConfigStore").supportbot;
+const supportbotai = require("../Structures/ConfigStore").supportbotAi;
+const cmdconfig = require("../Structures/ConfigStore").commands;
 
 const Event = require("../Structures/Event.js");
 

Events/messageUpdate.js

@@ -4,8 +4,8 @@ const yaml = require("js-yaml");
 const Event = require("../Structures/Event.js");
 
 // Load the configuration files
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("../Structures/ConfigStore").supportbot;
+const msgconfig = require("../Structures/ConfigStore").messages;
 
 module.exports = new Event("messageUpdate", async (client, oldMessage, newMessage) => {
 

Events/ready.js

@@ -1,126 +1,8 @@
-const fs = require("fs");
-const Discord = require("discord.js");
-const yaml = require("js-yaml");
 const Event = require("../Structures/Event.js");
-
-// Load configs
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-
-const ACTIVITY_TYPES = {
-  PLAYING: Discord.ActivityType.Playing,
-  WATCHING: Discord.ActivityType.Watching,
-  LISTENING: Discord.ActivityType.Listening,
-  COMPETING: Discord.ActivityType.Competing
-};
-
-const setActivity = (client, type, status) => {
-  const activityType = ACTIVITY_TYPES[type?.toUpperCase()];
-  if (!activityType) return;
-
-  client.user.setPresence({
-    activities: [{ name: status || "Online", type: activityType }],
-    status: "online"
-  });
-};
-
-// simple colors
-const c = {
-  reset: "\x1b[0m",
-  gray: "\x1b[90m",
-  green: "\x1b[32m",
-  yellow: "\x1b[33m",
-  cyan: "\x1b[36m",
-  bold: "\x1b[1m"
-};
-
-function line() {
-  console.log(`${c.gray}────────────────────────────────────────────────────────${c.reset}`);
-}
-
-function section(title) {
-  console.log(`\n${c.green}${title}${c.reset}`);
-  console.log(`${c.gray}${"-".repeat(title.length)}${c.reset}`);
-}
-
-function info(label, value) {
-  console.log(`${c.gray}${label.padEnd(14)}${c.reset} ${value}`);
-}
-
-function status(label, ok, details = "") {
-  const icon = ok ? `${c.green}✓${c.reset}` : `${c.yellow}!${c.reset}`;
-  console.log(` ${icon} ${label}${details ? ` (${details})` : ""}`);
-}
-
-const logStartup = async (client) => {
-  console.clear();
-
-  const botName = supportbot?.General?.Name || "SupportBot";
-  const botVersion = supportbot?.SupportBot_Version || "Unknown";
-
-  const inviteUrl = `https://discord.com/api/oauth2/authorize?client_id=${client.user.id}&permissions=8&scope=bot%20applications.commands`;
-
-  line();
-  console.log(`${c.bold}${c.green}SupportBot${c.reset}`);
-  console.log(`${c.gray}Emerald Services${c.reset}`);
-  line();
-
-  section("System");
-  info("Bot Name", botName);
-  info("Version", botVersion);
-  info("Node.js", process.version);
-  info("Discord.js", `v${Discord.version}`);
-  info("Logged in as", client.user.tag);
-  info("Guilds", `${client.guilds.cache.size}`);
-
-  section("Links");
-  info("Docs", "https://emerald-services.gitbook.io/");
-  info("Discord", "https://dsc.gg/emerald-dev");
-  info("Invite", inviteUrl);
-
-  console.log("");
-};
-
-const checkConfigs = async (client) => {
-  const guild = client.guilds.cache.first();
-  if (!guild) return;
-
-  section("Config Check");
-
-  const roles = [
-    supportbot?.Roles?.StaffMember?.Admin,
-    supportbot?.Roles?.StaffMember?.Staff,
-    supportbot?.Roles?.AutoRole?.Role
-  ].filter(Boolean);
-
-  const channels = [
-    supportbot?.Ticket?.TicketHome
-  ].filter(Boolean);
-
-  const [roleResults, channelResults] = await Promise.all([
-    Promise.all(roles.map((role) => client.getRole(role, guild))),
-    Promise.all(channels.map((channel) => client.getChannel(channel, guild)))
-  ]);
-
-  const missingRoles = roles.filter((_, i) => !roleResults[i]);
-  const missingChannels = channels.filter((_, i) => !channelResults[i]);
-
-  if (!missingRoles.length && !missingChannels.length) {
-    status("All configurations validated successfully", true);
-  } else {
-    if (missingRoles.length) {
-      status("Missing roles", false, missingRoles.join(", "));
-    }
-
-    if (missingChannels.length) {
-      status("Missing channels", false, missingChannels.join(", "));
-    }
-  }
-
-  console.log("");
-};
+const { runBotReady } = require("../Structures/BotStartup.js");
 
 module.exports = new Event("clientReady", async (client) => {
-  setActivity(client, supportbot?.Activity?.Type, supportbot?.Activity?.Status);
-  await logStartup(client);
-  await checkConfigs(client);
-});
+  // restartDiscordBot runs startup manually — clientReady often does not re-fire anyway
+  if (client.__explicitStartup) return;
+  await runBotReady(client, { clearConsole: true, logCommands: false });
+});

README.md

@@ -1,6 +1,6 @@
 <h1 align="center">
     <br>
-    <a href="https://github.com/Emerald-Services/SupportBot"><img src="https://i.imgur.com/cuadAYv.png"></a>
+    <a href="https://github.com/Emerald-Services/SupportBot"><img src="https://cdn.1tzemerald.space/Emerald%20Services/SBThreadHeader.png"></a>
     <br>
     SupportBot
     <br>
@@ -28,7 +28,8 @@
 
 | SupportBot | Node.JS | Discord.JS |  Supported |
 |------------|---------|------------|------------|
-|    8.x     |   22.x  |    14.x.   | ✅ Yes
+|    26.x    |   22.x  |    14.x.   | ✅ Yes
+|    8.x     |   22.x  |    14.x.   | ❌ Yes
 |    7.7.3   |   16.x  |    13.x.   | ❌ No
 |    7.x     |   16.x  |    13.x.   | ❌ No
 |    6.x     |   14.x  |    13.x.   | ❌ No
@@ -39,7 +40,7 @@
 </div>
 
 <p align="center">
-  <a href="https://emeraldsrv.com/">Website</a>
+  <a href="https://emeraldsrv.dev/">Website</a>
   •
   <a href="https://github.com/Emerald-Services/SupportBot/wiki">Wiki</a>
 <br>
@@ -60,7 +61,7 @@ SupportBot is an Open-Source discord bot built with [discord.js](https://github.
 
 ## Support
 
-<a href="https://emeraldsrv.com/discord">
+<a href="https://emeraldsrv.dev/discord">
     <img alt="Discord" src="https://img.shields.io/discord/597779408295821323?logo=discord&logoColor=white&style=for-the-badge">
 </a>
 
@@ -72,10 +73,9 @@ Released under the [MIT](https://opensource.org/licenses/MIT) license.
 
 ## Third-Party
 
-- [Official addons repository](https://github.com/Emerald-Services/Addons/)
-- [Syphers Addons](https://github.com/SypherRed/SB_Addons_Unofficial)
+- [Verified Addons](https://emeraldsrv.dev)
 - [BuiltByBit]([https://builtbybit.com/supportbot](https://builtbybit.com/resources/supportbot-advanced-ticket-bot.8940/))
-- [Polymart](https://polymart.org/resource/supportbot-1-discord-ticket-bot.518)
+- [Voxel](https://polymart.org/resource/supportbot-1-discord-ticket-bot.518)
 
 
 ## Contributors
@@ -90,7 +90,4 @@ You can use our [Pterodactyl egg](https://github.com/Emerald-Services/Pterodacty
 If you don't know how to install pterodactyl, you could always host it on replit:
 
 [![Run on Repl.it](https://repl.it/badge/github/ItsNyoty/IKI-bot)]([https://repl.it/github/ItsNyoty/iki](https://repl.it/github/Emerald-Services/SupportBot
-)
-
-
-
+)

SECURITY.md

@@ -1,20 +0,0 @@
-# Security Policy
-
-## Supported Versions
-
-Use this section to tell people about which versions of your project are
-currently being supported with security updates.
-
-| Version | Supported          |
-| ------- | ------------------ |
-| 7.7.2   | :white_check_mark: |
-| 7.7.1   | :white_check_mark: |
-| < 4.0   | :x:                |
-
-## Reporting a Vulnerability
-
-Use this section to tell people how to report a vulnerability.
-
-Tell them where to go, how often they can expect to get an update on a
-reported vulnerability, what to expect if the vulnerability is accepted or
-declined, etc.

Structures/AddonCatalog.js

@@ -0,0 +1,185 @@
+const fs = require("fs");
+const path = require("path");
+const axios = require("axios");
+const { withTimeout } = require("./asyncTimeout.js");
+const AdmZip = require("adm-zip");
+const yaml = require("js-yaml");
+
+const EMERALD_API = "https://emeraldsrv.dev/api/v1";
+
+function getApiKey() {
+  try {
+    if (fs.existsSync("./Configs/api.yml")) {
+      const config = yaml.load(fs.readFileSync("./Configs/api.yml", "utf8"));
+      return config?.API?.EmeraldAPIKey || "";
+    }
+  } catch (e) {
+    console.error("Failed to read api.yml:", e);
+  }
+  return "";
+}
+
+function ensureAddonDirs() {
+  if (!fs.existsSync("./Addons")) {
+    fs.mkdirSync("./Addons", { recursive: true });
+  }
+  if (!fs.existsSync("./Addons/Configs")) {
+    fs.mkdirSync("./Addons/Configs", { recursive: true });
+  }
+}
+
+async function listCatalogAddons() {
+  const key = getApiKey();
+  if (!key) throw new Error("EmeraldAPIKey not configured in api.yml");
+
+  const res = await withTimeout(
+    axios.get(`${EMERALD_API}/resources`, {
+      headers: { Authorization: `Bearer ${key}` },
+      timeout: 15_000,
+    }),
+    18_000,
+    "Emerald API request timed out",
+  );
+
+  if (res.data.status !== "success") {
+    throw new Error(res.data.message || "Failed to fetch catalog");
+  }
+
+  return res.data.data.map(item => ({
+    id: item.id.toString(),
+    name: item.title,
+    slug: item.slug,
+    description: `Emerald Services Resource - ${item.slug}`,
+    price: item.price,
+    is_external: item.is_external,
+    external_store: item.external_store,
+    repositoryUrl: item.external_url || `https://emeraldsrv.dev`,
+    jsFiles: [],
+    configFiles: []
+  })).sort((a, b) => a.name.localeCompare(b.name));
+}
+
+async function downloadFile(id) {
+  const key = getApiKey();
+  const res = await withTimeout(
+    axios.get(`${EMERALD_API}/download?id=${id}`, {
+      headers: { Authorization: `Bearer ${key}` },
+      responseType: "arraybuffer", 
+      timeout: 30_000 
+    }),
+    35_000,
+    "Addon file download timed out",
+  );
+  return Buffer.from(res.data);
+}
+
+function listLocalAddonJs() {
+  ensureAddonDirs();
+  return fs
+    .readdirSync("./Addons")
+    .filter((f) => f.endsWith(".js") && f !== "addon.js");
+}
+
+function listLocalAddonConfigs() {
+  ensureAddonDirs();
+  const dir = "./Addons/Configs";
+  if (!fs.existsSync(dir)) return [];
+  return fs
+    .readdirSync(dir)
+    .filter((f) => f.endsWith(".yml") || f.endsWith(".yaml") || f.endsWith(".json"));
+}
+
+function isAddonInstalled(catalogEntry) {
+  const localJs = listLocalAddonJs();
+  return localJs.some(f => f.includes(catalogEntry.slug) || f.includes(catalogEntry.id.toString()) || f.includes(catalogEntry.name.replace(/ /g, '')));
+}
+
+async function listInstalledAddons(catalog) {
+  const localJs = listLocalAddonJs();
+  const installed = [];
+
+  for (const file of localJs) {
+    const name = file.replace(/\.js$/, "");
+    const match = catalog.find(c => c.slug === name || c.id.toString() === name || c.name.replace(/ /g, '') === name);
+    
+    installed.push({
+      id: match ? match.id : name,
+      name: match ? match.name : name,
+      jsFiles: [file],
+      configFiles: listLocalAddonConfigs().filter(f => f.startsWith(name)),
+      custom: !match
+    });
+  }
+  return installed;
+}
+
+async function installAddonFromCatalog(addonId) {
+  const catalog = await listCatalogAddons();
+  const addon = catalog.find(c => c.id === addonId.toString());
+  
+  if (!addon) {
+    throw new Error(`Addon not found in catalog`);
+  }
+
+  ensureAddonDirs();
+  const content = await downloadFile(addon.id);
+  
+  const zip = new AdmZip(content);
+  zip.extractAllTo("./Addons", true);
+
+  return {
+    addon: addon,
+    filesWritten: [],
+  };
+}
+
+function readAddonConfig(filename) {
+  const safe = path.basename(filename);
+  if (!/^[a-zA-Z0-9_.-]+\.(yml|yaml|json)$/.test(safe)) {
+    throw new Error("Invalid config filename");
+  }
+
+  const filePath = path.join("./Addons/Configs", safe);
+  if (!fs.existsSync(filePath)) {
+    throw new Error("Addon config not found");
+  }
+
+  const raw = fs.readFileSync(filePath, "utf8");
+  if (safe.endsWith(".json")) {
+    return { filename: safe, format: "json", data: JSON.parse(raw), raw };
+  }
+
+  const yaml = require("js-yaml");
+  return { filename: safe, format: "yaml", data: yaml.load(raw) || {}, raw };
+}
+
+function writeAddonConfig(filename, data) {
+  const safe = path.basename(filename);
+  if (!/^[a-zA-Z0-9_.-]+\.(yml|yaml|json)$/.test(safe)) {
+    throw new Error("Invalid config filename");
+  }
+
+  ensureAddonDirs();
+  const filePath = path.join("./Addons/Configs", safe);
+  let content;
+
+  if (safe.endsWith(".json")) {
+    content = `${JSON.stringify(data, null, 2)}\n`;
+  } else {
+    const yaml = require("js-yaml");
+    content = yaml.dump(data, { lineWidth: 120, noRefs: true });
+  }
+
+  fs.writeFileSync(filePath, content);
+  return { filename: safe, path: filePath.replace(/\\/g, "/") };
+}
+
+module.exports = {
+  listCatalogAddons,
+  listInstalledAddons,
+  isAddonInstalled,
+  installAddonFromCatalog,
+  listLocalAddonConfigs,
+  readAddonConfig,
+  writeAddonConfig,
+};

Structures/BotInvite.js

@@ -0,0 +1,6 @@
+function getBotInviteUrl(clientId) {
+  if (!clientId) return null;
+  return `https://discord.com/api/oauth2/authorize?client_id=${clientId}&permissions=8&scope=bot%20applications.commands`;
+}
+
+module.exports = { getBotInviteUrl };

Structures/BotReload.js

@@ -0,0 +1,150 @@
+const fs = require("fs");
+const path = require("path");
+const configStore = require("./ConfigStore.js");
+const { getPrimaryGuild } = require("./GuildManager.js");
+const {
+  applyPresence,
+  runBotReady,
+  logSlashCommandsRegistered,
+} = require("./BotStartup.js");
+
+function walk(dir, ext = ".js", fileList = []) {
+  if (!fs.existsSync(dir)) return fileList;
+  for (const file of fs.readdirSync(dir)) {
+    const full = path.join(dir, file);
+    if (fs.statSync(full).isDirectory()) {
+      walk(full, ext, fileList);
+    } else if (file.endsWith(ext)) {
+      fileList.push(full.replace(/\\/g, "/"));
+    }
+  }
+  return fileList;
+}
+
+async function refreshSlashCommands(client) {
+  if (!client?.application) return { count: 0 };
+
+  const cmdconfig = configStore.commands;
+  const commandFiles = walk("./Commands");
+  client.commands.clear();
+
+  for (const file of commandFiles) {
+    const resolved = path.resolve(file);
+    if (require.cache[resolved]) {
+      delete require.cache[resolved];
+    }
+  }
+
+  let count = 0;
+  for (const file of commandFiles) {
+    const command = require(path.resolve(file));
+    const matchingConfig = Object.values(cmdconfig).find(
+      (entry) =>
+        entry &&
+        typeof entry === "object" &&
+        entry.Command &&
+        String(entry.Command).toLowerCase() ===
+          String(command.name).toLowerCase(),
+    );
+
+    if (matchingConfig && matchingConfig.Enabled === false) {
+      continue;
+    }
+
+    client.commands.set(command.name, command);
+    count++;
+  }
+
+  const payload = client.commands.map((cmd) => cmd.data ?? cmd);
+  for (const guild of client.guilds.cache.values()) {
+    await guild.commands.set(payload);
+  }
+
+  return { count };
+}
+
+async function reloadBot(client, options = {}) {
+  const { fileKey, refreshCommands = true } = options;
+
+  let reloaded;
+  if (fileKey) {
+    configStore.reloadFile(fileKey);
+    reloaded = [fileKey];
+  } else {
+    reloaded = configStore.reloadBotConfigs();
+  }
+
+  applyPresence(client);
+
+  let commands = null;
+  if (refreshCommands && (!fileKey || fileKey === "commands")) {
+    commands = await refreshSlashCommands(client);
+  }
+
+  return {
+    reloaded,
+    commands,
+  };
+}
+
+/**
+ * Reload configs from disk, reconnect the Discord session, and refresh presence/commands.
+ * API and dashboard keep running on the same process.
+ */
+async function restartDiscordBot(client) {
+  if (!client) {
+    const err = new Error("Bot client not available");
+    err.code = "NO_CLIENT";
+    throw err;
+  }
+
+  const reloaded = configStore.reloadBotConfigs();
+  const token = configStore.supportbot?.General?.Token;
+
+  if (!token || String(token).trim() === "" || token === "BOT_TOKEN") {
+    const err = new Error("Invalid or missing bot token in supportbot.yml");
+    err.code = "INVALID_TOKEN";
+    throw err;
+  }
+
+  console.log("[BotReload] Restarting Discord bot after config change…");
+  client.__restarting = true;
+
+  if (client.user) {
+    try {
+      await client.destroy();
+    } catch (destroyErr) {
+      console.warn("[BotReload] destroy:", destroyErr.message);
+    }
+  }
+
+  client.__explicitStartup = true;
+  try {
+    try {
+      await client.login(token);
+    } catch (loginErr) {
+      console.error("[BotReload] login failed:", loginErr.message);
+      const err = new Error(`Could not start bot: ${loginErr.message}`);
+      err.code = "LOGIN_FAILED";
+      throw err;
+    }
+
+    // clientReady does not fire again after destroy()+login() — run startup explicitly
+    await runBotReady(client, { clearConsole: true, logCommands: false });
+    const commands = await refreshSlashCommands(client);
+    logSlashCommandsRegistered(client);
+
+    console.log("[BotReload] Bot restarted successfully");
+    return { restarted: true, reloaded, commands };
+  } finally {
+    client.__explicitStartup = false;
+    client.__restarting = false;
+  }
+}
+
+module.exports = {
+  applyPresence,
+  refreshSlashCommands,
+  reloadBot,
+  restartDiscordBot,
+};

Structures/BotStartup.js

@@ -0,0 +1,180 @@
+const Discord = require("discord.js");
+const configStore = require("./ConfigStore.js");
+const {
+  getPrimaryGuild,
+  syncGuildHealth,
+} = require("./GuildManager.js");
+
+const ACTIVITY_TYPES = {
+  PLAYING: Discord.ActivityType.Playing,
+  WATCHING: Discord.ActivityType.Watching,
+  LISTENING: Discord.ActivityType.Listening,
+  COMPETING: Discord.ActivityType.Competing,
+  STREAMING: Discord.ActivityType.Streaming,
+};
+
+function applyPresence(client) {
+  if (!client?.user) return;
+
+  const activity = configStore.supportbot?.Activity;
+  const typeKey = activity?.Type?.toUpperCase();
+  const type = ACTIVITY_TYPES[typeKey] ?? Discord.ActivityType.Playing;
+  const name = activity?.Status || "Online";
+
+  const activityPayload = { name, type };
+
+  if (typeKey === "STREAMING" && activity?.StreamingURL) {
+    activityPayload.url = activity.StreamingURL;
+  }
+
+  client.user.setPresence({
+    activities: [activityPayload],
+    status: "online",
+  });
+}
+
+const c = {
+  reset: "\x1b[0m",
+  gray: "\x1b[90m",
+  green: "\x1b[32m",
+  yellow: "\x1b[33m",
+  bold: "\x1b[1m",
+  white: "\x1b[37m",
+};
+
+function line() {
+  console.log(
+    `${c.gray}────────────────────────────────────────────────────────${c.reset}`,
+  );
+}
+
+function section(title) {
+  console.log(`\n${c.green}${title}${c.reset}`);
+  console.log(`${c.gray}${"-".repeat(title.length)}${c.reset}`);
+}
+
+function info(label, value) {
+  console.log(`${c.gray}${label.padEnd(14)}${c.reset} ${value}`);
+}
+
+function status(label, ok, details = "") {
+  const icon = ok ? `${c.green}✓${c.reset}` : `${c.yellow}!${c.reset}`;
+  console.log(` ${icon} ${label}${details ? ` (${details})` : ""}`);
+}
+
+async function logStartup(client, options = {}) {
+  const { clearConsole = true } = options;
+  const supportbot = configStore.supportbot;
+
+  if (clearConsole) {
+    console.clear();
+  }
+
+  const botName = supportbot?.General?.Name || "SupportBot";
+  const botVersion = supportbot?.SupportBot_Version || "Unknown";
+  const { getBotInviteUrl } = require("./BotInvite.js");
+  const inviteUrl = getBotInviteUrl(client.user.id);
+
+  line();
+  console.log(`${c.bold}${c.green}SupportBot${c.reset}`);
+  console.log(`${c.gray}Emerald Services${c.reset}`);
+  line();
+
+  section("System");
+  info("Bot Name", botName);
+  info("Version", botVersion);
+  info("Node.js", process.version);
+  info("Discord.js", `v${Discord.version}`);
+  info("Logged in as", client.user.tag);
+  info("Guilds", `${client.guilds.cache.size}`);
+
+  section("Links");
+  info("Docs", "https://emerald-services.gitbook.io/");
+  info("Discord", "https://dsc.gg/emerald-dev");
+  
+  if (configStore.api?.API?.Enabled) {
+    const port = configStore.api?.API?.Port || 3000;
+    info("Dashboard", `http://localhost:${port}`);
+  }
+
+  info("Invite", inviteUrl);
+
+  console.log("");
+}
+
+async function checkConfigs(client) {
+  const supportbot = configStore.supportbot;
+  const health = syncGuildHealth(client);
+
+  if (health.status !== "ok") {
+    section("Guild");
+    status("Guild setup", false, health.message || health.status);
+    console.log("");
+  }
+
+  const guild = getPrimaryGuild(client);
+  if (!guild) return;
+
+  section("Config Check");
+
+  const roles = [
+    supportbot?.Roles?.StaffMember?.Admin,
+    supportbot?.Roles?.StaffMember?.Staff,
+    supportbot?.Roles?.AutoRole?.Role,
+  ].filter(Boolean);
+
+  const channels = [supportbot?.Ticket?.TicketHome].filter(Boolean);
+
+  const [roleResults, channelResults] = await Promise.all([
+    Promise.all(roles.map((role) => client.getRole(role, guild))),
+    Promise.all(channels.map((channel) => client.getChannel(channel, guild))),
+  ]);
+
+  const missingRoles = roles.filter((_, i) => !roleResults[i]);
+  const missingChannels = channels.filter((_, i) => !channelResults[i]);
+
+  if (!missingRoles.length && !missingChannels.length) {
+    status("All configurations validated successfully", true);
+  } else {
+    if (missingRoles.length) {
+      status("Missing roles", false, missingRoles.join(", "));
+    }
+    if (missingChannels.length) {
+      status("Missing channels", false, missingChannels.join(", "));
+    }
+  }
+
+  console.log("");
+}
+
+function logSlashCommandsRegistered(client) {
+  const guild = getPrimaryGuild(client);
+  if (!guild) return;
+  console.log(
+    `\n${c.green}✓${c.reset} ${c.white}Slash Commands Registered${c.reset} ${c.gray}for ${guild.name}${c.reset}`,
+  );
+}
+
+/**
+ * Same work as Events/ready.js — safe to call after config reload reconnects.
+ */
+async function runBotReady(client, options = {}) {
+  const { clearConsole = true, logCommands = false } = options;
+
+  syncGuildHealth(client);
+  applyPresence(client);
+  await logStartup(client, { clearConsole });
+  await checkConfigs(client);
+
+  if (logCommands) {
+    logSlashCommandsRegistered(client);
+  }
+}
+
+module.exports = {
+  applyPresence,
+  logStartup,
+  checkConfigs,
+  logSlashCommandsRegistered,
+  runBotReady,
+};

Structures/Client.js

@@ -2,11 +2,12 @@ const fs = require("fs");
 const path = require("path");
 const Discord = require("discord.js");
 const { GatewayIntentBits, Partials } = require("discord.js");
-const yaml = require("js-yaml");
 const { Command, Event } = require("./Addon.js");
+const configStore = require("./ConfigStore.js");
+const { getPrimaryGuild } = require("./GuildManager.js");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+const supportbot = configStore.supportbot;
+const cmdconfig = configStore.commands;
 
 const c = {
   reset: "\x1b[0m",
@@ -50,6 +51,7 @@ class Client extends Discord.Client {
         GatewayIntentBits.GuildMembers,
         GatewayIntentBits.GuildMessages,
         GatewayIntentBits.GuildMessageReactions,
+        GatewayIntentBits.GuildEmojisAndStickers,
         GatewayIntentBits.MessageContent,
       ],
       partials: [Partials.Message, Partials.Channel, Partials.Reaction],
@@ -60,26 +62,29 @@ class Client extends Discord.Client {
 
   async getChannel(channel, guild) {
     if (!channel) return null;
+    const channelStr = String(channel).toLowerCase();
     return guild.channels.cache.find(
       (c) =>
         (c.type === Discord.ChannelType.GuildText || c.type === Discord.ChannelType.GuildNews) &&
-        (c.id === channel || (c.name && c.name.toLowerCase() === channel.toLowerCase())),
+        (c.id === channel || (c.name && c.name.toLowerCase() === channelStr)),
     );
   }
 
   async getRole(role, guild) {
     if (!role) return null;
+    const roleStr = String(role).toLowerCase();
     return guild.roles.cache.find(
-      (r) => r.id === role || (r.name && r.name.toLowerCase() === role.toLowerCase()),
+      (r) => r.id === role || (r.name && r.name.toLowerCase() === roleStr),
     );
   }
 
   async getCategory(category, guild) {
     if (!category) return null;
+    const catStr = String(category).toLowerCase();
     return guild.channels.cache.find(
       (c) =>
         c.type === Discord.ChannelType.GuildCategory &&
-        (c.id === category || (c.name && c.name.toLowerCase() === category.toLowerCase())),
+        (c.id === category || (c.name && c.name.toLowerCase() === catStr)),
     );
   }
 
@@ -155,12 +160,12 @@ class Client extends Discord.Client {
       });
     }
 
-    this.once("clientReady", async () => {
-      await this.guilds.cache.first()?.commands.set(this.commands);
-
-      console.log(
-        `\n${c.green}✓${c.reset} ${c.white}Slash Commands Registered${c.reset} ${c.gray}for ${this.guilds.cache.first().name}${c.reset}`,
-      );
+    this.on("clientReady", async () => {
+      const guild = getPrimaryGuild(this);
+      if (!guild) return;
+      await guild.commands.set(this.commands);
+      const { logSlashCommandsRegistered } = require("./BotStartup.js");
+      logSlashCommandsRegistered(this);
     });
 
     section("Events");

Structures/ConfigStore.js

@@ -0,0 +1,89 @@
+// Live config objects — reload mutates in place so existing references stay valid.
+const fs = require("fs");
+const path = require("path");
+const yaml = require("js-yaml");
+
+const CONFIG_DIR = path.join(__dirname, "../Configs");
+
+const FILE_KEYS = [
+  "supportbot",
+  "commands",
+  "messages",
+  "ticket-panel",
+  "supportbot-ai",
+  "api",
+];
+
+function readConfig(name) {
+  return yaml.load(fs.readFileSync(path.join(CONFIG_DIR, `${name}.yml`), "utf8"));
+}
+
+function deepAssign(target, source) {
+  if (!target || typeof target !== "object" || Array.isArray(target)) {
+    return source;
+  }
+  if (!source || typeof source !== "object" || Array.isArray(source)) {
+    return source;
+  }
+
+  for (const key of Object.keys(source)) {
+    const next = source[key];
+    if (
+      next &&
+      typeof next === "object" &&
+      !Array.isArray(next) &&
+      target[key] &&
+      typeof target[key] === "object" &&
+      !Array.isArray(target[key])
+    ) {
+      deepAssign(target[key], next);
+    } else {
+      target[key] = next;
+    }
+  }
+
+  for (const key of Object.keys(target)) {
+    if (!(key in source)) {
+      delete target[key];
+    }
+  }
+
+  return target;
+}
+
+const store = {};
+for (const name of FILE_KEYS) {
+  store[name] = readConfig(name);
+}
+
+function reloadFile(fileKey) {
+  if (!FILE_KEYS.includes(fileKey)) {
+    throw new Error(`Unknown config: ${fileKey}`);
+  }
+  const fresh = readConfig(fileKey);
+  deepAssign(store[fileKey], fresh);
+  return store[fileKey];
+}
+
+function reloadBotConfigs() {
+  const reloaded = [];
+  for (const name of FILE_KEYS) {
+    if (name === "api") continue;
+    reloadFile(name);
+    reloaded.push(name);
+  }
+  return reloaded;
+}
+
+module.exports = {
+  supportbot: store.supportbot,
+  commands: store.commands,
+  messages: store.messages,
+  ticketPanel: store["ticket-panel"],
+  supportbotAi: store["supportbot-ai"],
+  api: store.api,
+  store,
+  reloadFile,
+  reloadBotConfigs,
+  readConfig,
+};

Structures/DashboardAlerts.js

@@ -0,0 +1,229 @@
+/**
+ * Dashboard alert registry — server-side providers for actionable banners.
+ *
+ * Register a provider to surface new alerts anywhere in the dashboard:
+ *
+ *   const { dashboardAlerts } = require("./DashboardAlerts.js");
+ *   dashboardAlerts.register("my-addon", (ctx) => {
+ *     if (!ctx.configStore.myAddon?.Configured) {
+ *       return [{
+ *         id: "my-addon:setup",
+ *         severity: "warning",
+ *         category: "my-addon",
+ *         title: "My addon needs setup",
+ *         message: "Finish configuration to enable this feature.",
+ *         action: { label: "Configure", href: "/configs?file=my-addon" },
+ *       }];
+ *     }
+ *     return [];
+ *   });
+ */
+const { evaluateGuildHealth } = require("./GuildManager.js");
+const { evaluateAllModules } = require("./ModuleStatus.js");
+
+const SEVERITY_ORDER = { error: 0, warning: 1, info: 2 };
+
+const MODULE_LINKS = {
+  tickets: {
+    title: "Ticket system",
+    href: "/configs?file=ticket-panel",
+  },
+  supportbot: {
+    title: "Core bot settings",
+    href: "/configs?file=supportbot",
+  },
+  transcripts: {
+    title: "Ticket transcripts",
+    href: "/transcripts",
+  },
+  suggestions: {
+    title: "Suggestions",
+    href: "/configs?file=messages",
+  },
+  ai: {
+    title: "AI assistant",
+    href: "/configs?file=supportbot-ai",
+  },
+  commands: {
+    title: "Commands",
+    href: "/configs?file=commands",
+  },
+};
+
+class DashboardAlertRegistry {
+  constructor() {
+    /** @type {Map<string, (ctx: DashboardAlertContext) => DashboardAlert[] | Promise<DashboardAlert[]>>} */
+    this.providers = new Map();
+  }
+
+  /**
+   * @param {string} id Unique provider id (used for debugging / overrides)
+   * @param {(ctx: DashboardAlertContext) => DashboardAlert[] | Promise<DashboardAlert[]>} fn
+   */
+  register(id, fn) {
+    this.providers.set(id, fn);
+    return this;
+  }
+
+  unregister(id) {
+    this.providers.delete(id);
+  }
+
+  /** @param {DashboardAlertContext} ctx */
+  async evaluate(ctx) {
+    const alerts = [];
+    for (const fn of this.providers.values()) {
+      const result = await fn(ctx);
+      if (Array.isArray(result) && result.length) {
+        alerts.push(...result);
+      }
+    }
+    return sortAlerts(alerts);
+  }
+}
+
+function sortAlerts(alerts) {
+  return [...alerts].sort((a, b) => {
+    const sa = SEVERITY_ORDER[a.severity] ?? 9;
+    const sb = SEVERITY_ORDER[b.severity] ?? 9;
+    if (sa !== sb) return sa - sb;
+    return a.title.localeCompare(b.title);
+  });
+}
+
+function guildSeverity(status) {
+  if (status === "offline") return "error";
+  return "warning";
+}
+
+function shouldSkipModuleAlert(moduleId, info) {
+  if (info.status === "done") return true;
+  if (moduleId === "ai" && info.subtitle === "AI is disabled in config") return true;
+  // Transcripts are automatic — empty archive is normal, not a setup step.
+  if (moduleId === "transcripts") return true;
+  // Partially configured modules are tracked on Overview — only banner when nothing is done yet.
+  if (info.status === "progress" && (info.passed ?? 0) > 0) return true;
+  return false;
+}
+
+function moduleSeverity(moduleId, info) {
+  if (info.status === "todo") {
+    return moduleId === "tickets" || moduleId === "supportbot" ? "warning" : "info";
+  }
+  return "info";
+}
+
+function evaluateGuildAlerts(ctx) {
+  const { client } = ctx;
+  if (!client?.user) {
+    return [
+      {
+        id: "guild:offline",
+        severity: "error",
+        category: "guild",
+        title: "Bot offline",
+        message: "The bot is not connected to Discord. Check your token and restart the server.",
+        action: { label: "Bot config", href: "/configs?file=supportbot" },
+        meta: { status: "offline" },
+      },
+    ];
+  }
+
+  const health = evaluateGuildHealth(client);
+  if (health.status === "ok") return [];
+
+  return [
+    {
+      id: "guild:health",
+      severity: guildSeverity(health.status),
+      category: "guild",
+      title: "Server setup required",
+      message: health.message,
+      action: { label: "Bot config", href: "/configs?file=supportbot" },
+      meta: {
+        status: health.status,
+        configuredGuildId: health.configuredGuildId,
+        configuredGuild: health.configuredGuild,
+        extraGuilds: health.extraGuilds,
+      },
+    },
+  ];
+}
+
+function evaluateModuleAlerts(ctx) {
+  const { configStore, transcriptCount = 0 } = ctx;
+  const modules = evaluateAllModules(configStore, { transcriptCount });
+  const alerts = [];
+
+  for (const [moduleId, info] of Object.entries(modules)) {
+    if (shouldSkipModuleAlert(moduleId, info)) continue;
+
+    const link = MODULE_LINKS[moduleId] || {
+      title: moduleId,
+      href: "/configs",
+    };
+
+    const progress =
+      info.total > 0 ? `${info.passed ?? 0} of ${info.total} checks complete` : null;
+
+    alerts.push({
+      id: `module:${moduleId}`,
+      severity: moduleSeverity(moduleId, info),
+      category: "modules",
+      title:
+        info.status === "todo"
+          ? `${link.title} — setup required`
+          : `${link.title} — in progress`,
+      message: info.subtitle,
+      action: { label: "Open module", href: link.href },
+      meta: {
+        moduleId,
+        status: info.status,
+        passed: info.passed,
+        total: info.total,
+        progress,
+      },
+    });
+  }
+
+  return alerts;
+}
+
+const dashboardAlerts = new DashboardAlertRegistry();
+dashboardAlerts.register("guild", evaluateGuildAlerts);
+dashboardAlerts.register("modules", evaluateModuleAlerts);
+
+/**
+ * @typedef {Object} DashboardAlertAction
+ * @property {string} label
+ * @property {string} href
+ */
+
+/**
+ * @typedef {Object} DashboardAlert
+ * @property {string} id
+ * @property {"error"|"warning"|"info"} severity
+ * @property {string} category
+ * @property {string} title
+ * @property {string} message
+ * @property {DashboardAlertAction} [action]
+ * @property {Record<string, unknown>} [meta]
+ */
+
+/**
+ * @typedef {Object} DashboardAlertContext
+ * @property {import("discord.js").Client} [client]
+ * @property {import("./ConfigStore.js")} configStore
+ * @property {number} [transcriptCount]
+ */
+
+async function evaluateDashboardAlerts(ctx) {
+  return dashboardAlerts.evaluate(ctx);
+}
+
+module.exports = {
+  dashboardAlerts,
+  evaluateDashboardAlerts,
+  sortAlerts,
+  MODULE_LINKS,
+};

Structures/DashboardAuth.js

@@ -0,0 +1,57 @@
+const { fullPermissions, hasPermission, canAccessConfig } = require("./DashboardPermissions.js");
+
+function grantServiceAccess(req) {
+  req.dashboardService = true;
+  req.dashboardPermissions = fullPermissions();
+  req.dashboardRole = "service";
+  req.dashboardIsOwner = true;
+}
+
+function forbid(res, message = "Forbidden") {
+  return res.status(403).json({ success: false, error: message });
+}
+
+function createPermissionMiddleware(getPermissions) {
+  return function requirePermission(permission) {
+    return (req, res, next) => {
+      if (req.dashboardService) return next();
+      const perms = getPermissions(req) || req.dashboardPermissions;
+      if (hasPermission(perms, permission)) return next();
+      return forbid(res);
+    };
+  };
+}
+
+function createConfigMiddleware(getPermissions) {
+  return function requireConfigAccess(mode = "view") {
+    return (req, res, next) => {
+      if (req.dashboardService) return next();
+      const perms = getPermissions(req) || req.dashboardPermissions;
+      const file = req.params?.file || req.body?.filename;
+      if (!file) return next();
+      if (!canAccessConfig(perms, file, mode)) return forbid(res);
+      return next();
+    };
+  };
+}
+
+function assertConfigFilesEditable(permissions, files, res) {
+  if (!permissions) return forbid(res);
+  for (const file of files) {
+    if (!canAccessConfig(permissions, file, "edit")) {
+      return forbid(res, `No permission to edit ${file}.yml`);
+    }
+  }
+  return null;
+}
+
+module.exports = {
+  grantServiceAccess,
+  forbid,
+  createPermissionMiddleware,
+  createConfigMiddleware,
+  assertConfigFilesEditable,
+  fullPermissions,
+  hasPermission,
+  canAccessConfig,
+};

Structures/DashboardBranding.js

@@ -0,0 +1,168 @@
+const fs = require('fs');
+const path = require('path');
+
+const BRANDING_DIR = path.join(__dirname, '../Data/branding');
+const BRANDING_FILE = path.join(BRANDING_DIR, 'branding.json');
+const FAVICON_BASENAME = 'favicon';
+
+const DEFAULTS = {
+    title: 'SupportBot',
+    pageTitle: 'SupportBot Dashboard',
+    faviconFile: null,
+    faviconMime: null,
+    updatedAt: null,
+};
+
+const ALLOWED_MIME = new Set([
+    'image/png',
+    'image/jpeg',
+    'image/x-icon',
+    'image/vnd.microsoft.icon',
+    'image/svg+xml',
+    'image/webp',
+]);
+
+const MIME_EXT = {
+    'image/png': '.png',
+    'image/jpeg': '.jpg',
+    'image/x-icon': '.ico',
+    'image/vnd.microsoft.icon': '.ico',
+    'image/svg+xml': '.svg',
+    'image/webp': '.webp',
+};
+
+function ensureDir() {
+    if (!fs.existsSync(BRANDING_DIR)) {
+        fs.mkdirSync(BRANDING_DIR, { recursive: true });
+    }
+}
+
+function readBranding() {
+    ensureDir();
+    if (!fs.existsSync(BRANDING_FILE)) {
+        return { ...DEFAULTS };
+    }
+    try {
+        const raw = JSON.parse(fs.readFileSync(BRANDING_FILE, 'utf8'));
+        return {
+            title: String(raw.title || DEFAULTS.title).slice(0, 64),
+            pageTitle: String(raw.pageTitle || DEFAULTS.pageTitle).slice(0, 80),
+            faviconFile: raw.faviconFile || null,
+            faviconMime: raw.faviconMime || null,
+            updatedAt: raw.updatedAt || null,
+        };
+    } catch {
+        return { ...DEFAULTS };
+    }
+}
+
+function writeBranding(data) {
+    ensureDir();
+    const next = {
+        title: String(data.title || DEFAULTS.title).slice(0, 64),
+        pageTitle: String(data.pageTitle || DEFAULTS.pageTitle).slice(0, 80),
+        faviconFile: data.faviconFile ?? null,
+        faviconMime: data.faviconMime ?? null,
+        updatedAt: Date.now(),
+    };
+    fs.writeFileSync(BRANDING_FILE, JSON.stringify(next, null, 2), 'utf8');
+    return next;
+}
+
+function publicPayload(branding) {
+    const hasFavicon = Boolean(branding.faviconFile);
+    return {
+        title: branding.title,
+        pageTitle: branding.pageTitle,
+        hasFavicon,
+        faviconUrl: hasFavicon ? '/api/branding/favicon' : null,
+        updatedAt: branding.updatedAt,
+    };
+}
+
+function updateBranding({ title, pageTitle }) {
+    const current = readBranding();
+    return writeBranding({
+        ...current,
+        title: title !== undefined ? title : current.title,
+        pageTitle: pageTitle !== undefined ? pageTitle : current.pageTitle,
+    });
+}
+
+function removeExistingFavicons() {
+    if (!fs.existsSync(BRANDING_DIR)) return;
+    for (const file of fs.readdirSync(BRANDING_DIR)) {
+        if (file.startsWith(`${FAVICON_BASENAME}.`)) {
+            fs.unlinkSync(path.join(BRANDING_DIR, file));
+        }
+    }
+}
+
+function saveFaviconFromBase64(dataUrl) {
+    const match = String(dataUrl || '').match(
+        /^data:([\w/+.-]+);base64,([A-Za-z0-9+/=]+)$/,
+    );
+    if (!match) {
+        throw new Error('Invalid image data. Upload a PNG, ICO, SVG, or WebP file.');
+    }
+
+    const mime = match[1];
+    if (!ALLOWED_MIME.has(mime)) {
+        throw new Error('Unsupported image type. Use PNG, ICO, SVG, JPEG, or WebP.');
+    }
+
+    const buffer = Buffer.from(match[2], 'base64');
+    if (buffer.length > 512 * 1024) {
+        throw new Error('Favicon must be 512 KB or smaller.');
+    }
+
+    ensureDir();
+    removeExistingFavicons();
+
+    const ext = MIME_EXT[mime] || '.png';
+    const filename = `${FAVICON_BASENAME}${ext}`;
+    const filePath = path.join(BRANDING_DIR, filename);
+    fs.writeFileSync(filePath, buffer);
+
+    const current = readBranding();
+    return writeBranding({
+        ...current,
+        faviconFile: filename,
+        faviconMime: mime,
+    });
+}
+
+function clearFavicon() {
+    removeExistingFavicons();
+    const current = readBranding();
+    return writeBranding({
+        ...current,
+        faviconFile: null,
+        faviconMime: null,
+    });
+}
+
+function getFaviconPath() {
+    const branding = readBranding();
+    if (!branding.faviconFile) return null;
+    const filePath = path.join(BRANDING_DIR, branding.faviconFile);
+    if (!fs.existsSync(filePath)) return null;
+    return { filePath, mime: branding.faviconMime || 'image/png' };
+}
+
+function resetBranding() {
+    clearFavicon();
+    return writeBranding({ ...DEFAULTS });
+}
+
+module.exports = {
+    readBranding,
+    writeBranding,
+    publicPayload,
+    updateBranding,
+    saveFaviconFromBase64,
+    clearFavicon,
+    getFaviconPath,
+    resetBranding,
+    DEFAULTS,
+};

Structures/DashboardGroupStore.js

@@ -0,0 +1,199 @@
+// SupportBot | Emerald Services
+const fs = require("fs");
+const path = require("path");
+const { fullPermissions, normalizePermissions } = require("./DashboardPermissions.js");
+
+const GROUPS_FILE = path.join(__dirname, "../Data/dashboard-groups.json");
+
+const DEFAULT_GROUPS = [
+  {
+    id: "owner",
+    name: "Owner",
+    description: "Full system owner access to all features and configs",
+    color: "#10B981", // Emerald Green
+    discordRoleId: null,
+    isSystem: true,
+    permissions: fullPermissions(),
+  },
+  {
+    id: "admin",
+    name: "Admin",
+    description: "Full administrative access including user and group management",
+    color: "#3B82F6", // Blue
+    discordRoleId: null,
+    isSystem: true,
+    permissions: fullPermissions(),
+  },
+  {
+    id: "support",
+    name: "Support Staff",
+    description: "Access to Overview, Live Tickets, and Transcripts",
+    color: "#8B5CF6", // Purple
+    discordRoleId: null,
+    isSystem: false,
+    permissions: {
+      overview: true,
+      tickets: true,
+      logs: false,
+      transcripts: true,
+      settings: { view: false, update: false },
+      configs: {
+        supportbot: { view: false, edit: false },
+        "ticket-panel": { view: false, edit: false },
+        commands: { view: false, edit: false },
+        messages: { view: false, edit: false },
+        "supportbot-ai": { view: false, edit: false },
+        api: { view: false, edit: false },
+      },
+      users: { view: false, manage: false },
+    },
+  },
+  {
+    id: "viewer",
+    name: "Viewer",
+    description: "Read-only access to dashboard and logs",
+    color: "#6B7280", // Gray
+    discordRoleId: null,
+    isSystem: false,
+    permissions: {
+      overview: true,
+      tickets: true,
+      logs: true,
+      transcripts: true,
+      settings: { view: true, update: false },
+      configs: {
+        supportbot: { view: true, edit: false },
+        "ticket-panel": { view: true, edit: false },
+        commands: { view: true, edit: false },
+        messages: { view: true, edit: false },
+        "supportbot-ai": { view: true, edit: false },
+        api: { view: true, edit: false },
+      },
+      users: { view: false, manage: false },
+    },
+  },
+];
+
+function ensureStorage() {
+  const dir = path.dirname(GROUPS_FILE);
+  if (!fs.existsSync(dir)) {
+    fs.mkdirSync(dir, { recursive: true });
+  }
+
+  if (!fs.existsSync(GROUPS_FILE)) {
+    const initialData = {
+      version: 1,
+      groups: DEFAULT_GROUPS,
+    };
+    fs.writeFileSync(GROUPS_FILE, JSON.stringify(initialData, null, 2), "utf8");
+  }
+}
+
+function loadStore() {
+  ensureStorage();
+  try {
+    const raw = fs.readFileSync(GROUPS_FILE, "utf8");
+    const parsed = JSON.parse(raw);
+    if (parsed && Array.isArray(parsed.groups)) {
+      return parsed.groups;
+    }
+  } catch (err) {
+    console.error("[GroupStore] Error loading groups file:", err.message);
+  }
+  return DEFAULT_GROUPS;
+}
+
+function saveStore(groups) {
+  ensureStorage();
+  const payload = {
+    version: 1,
+    groups,
+    updatedAt: Date.now(),
+  };
+  fs.writeFileSync(GROUPS_FILE, JSON.stringify(payload, null, 2), "utf8");
+}
+
+function listGroups() {
+  return loadStore();
+}
+
+function getGroup(id) {
+  const groups = loadStore();
+  return groups.find((g) => g.id === id) || null;
+}
+
+function createGroup(payload = {}) {
+  const groups = loadStore();
+  const name = (payload.name || "New Group").trim();
+  const slug = name.toLowerCase().replace(/[^a-z0-9_-]+/g, "_");
+  let newId = slug || `group_${Date.now()}`;
+
+  let counter = 1;
+  while (groups.some((g) => g.id === newId)) {
+    newId = `${slug}_${counter++}`;
+  }
+
+  const newGroup = {
+    id: newId,
+    name,
+    description: (payload.description || "").trim(),
+    color: payload.color || "#10B981",
+    discordRoleId: payload.discordRoleId ? String(payload.discordRoleId).trim() : null,
+    isSystem: false,
+    permissions: normalizePermissions(payload.permissions),
+    createdAt: Date.now(),
+    updatedAt: Date.now(),
+  };
+
+  groups.push(newGroup);
+  saveStore(groups);
+  return newGroup;
+}
+
+function updateGroup(id, payload = {}) {
+  const groups = loadStore();
+  const index = groups.findIndex((g) => g.id === id);
+  if (index === -1) {
+    throw new Error(`Group with ID "${id}" not found.`);
+  }
+
+  const existing = groups[index];
+  const updatedGroup = {
+    ...existing,
+    name: payload.name !== undefined ? payload.name.trim() : existing.name,
+    description: payload.description !== undefined ? payload.description.trim() : existing.description,
+    color: payload.color || existing.color,
+    discordRoleId: payload.discordRoleId !== undefined ? (payload.discordRoleId ? String(payload.discordRoleId).trim() : null) : existing.discordRoleId,
+    permissions: payload.permissions ? normalizePermissions(payload.permissions) : existing.permissions,
+    updatedAt: Date.now(),
+  };
+
+  groups[index] = updatedGroup;
+  saveStore(groups);
+  return updatedGroup;
+}
+
+function deleteGroup(id) {
+  const groups = loadStore();
+  const group = groups.find((g) => g.id === id);
+  if (!group) {
+    throw new Error(`Group with ID "${id}" not found.`);
+  }
+
+  if (group.isSystem) {
+    throw new Error(`System group "${group.name}" cannot be deleted.`);
+  }
+
+  const filtered = groups.filter((g) => g.id !== id);
+  saveStore(filtered);
+  return true;
+}
+
+module.exports = {
+  listGroups,
+  getGroup,
+  createGroup,
+  updateGroup,
+  deleteGroup,
+  DEFAULT_GROUPS,
+};

Structures/DashboardPermissions.js

@@ -0,0 +1,141 @@
+const CONFIG_FILES = [
+  "supportbot",
+  "ticket-panel",
+  "commands",
+  "messages",
+  "supportbot-ai",
+  "api",
+];
+
+const ROLES = ["owner", "admin", "moderator", "editor", "viewer", "custom"];
+
+function configMap(view, edit) {
+  const configs = {};
+  for (const file of CONFIG_FILES) {
+    configs[file] = { view: Boolean(view), edit: Boolean(edit) };
+  }
+  return configs;
+}
+
+function fullPermissions() {
+  return {
+    overview: true,
+    tickets: true,
+    logs: true,
+    transcripts: true,
+    settings: { view: true, update: true },
+    configs: configMap(true, true),
+    users: { view: true, manage: true },
+  };
+}
+
+function permissionsFromRole(role, customPermissions) {
+  switch (role) {
+    case "owner":
+    case "admin":
+      return fullPermissions();
+    case "moderator":
+      return {
+        overview: true,
+        tickets: true,
+        logs: true,
+        transcripts: true,
+        settings: { view: true, update: false },
+        configs: configMap(true, false),
+        users: { view: false, manage: false },
+      };
+    case "editor":
+      return {
+        overview: true,
+        tickets: true,
+        logs: true,
+        transcripts: false,
+        settings: { view: true, update: false },
+        configs: configMap(true, true),
+        users: { view: false, manage: false },
+      };
+    case "viewer":
+      return {
+        overview: true,
+        tickets: true,
+        logs: true,
+        transcripts: true,
+        settings: { view: true, update: false },
+        configs: configMap(true, false),
+        users: { view: false, manage: false },
+      };
+    case "custom":
+      return normalizePermissions(customPermissions);
+    default:
+      return permissionsFromRole("viewer");
+  }
+}
+
+function normalizePermissions(input) {
+  const base = permissionsFromRole("viewer");
+  if (!input || typeof input !== "object") return base;
+
+  return {
+    overview: input.overview ?? base.overview,
+    tickets: input.tickets ?? input.overview ?? base.tickets,
+    logs: input.logs ?? base.logs,
+    transcripts: input.transcripts ?? base.transcripts,
+    settings: {
+      view: input.settings?.view ?? base.settings.view,
+      update: input.settings?.update ?? base.settings.update,
+    },
+    configs: CONFIG_FILES.reduce((acc, file) => {
+      acc[file] = {
+        view: input.configs?.[file]?.view ?? base.configs[file].view,
+        edit: input.configs?.[file]?.edit ?? base.configs[file].edit,
+      };
+      return acc;
+    }, {}),
+    users: {
+      view: input.users?.view ?? base.users.view,
+      manage: input.users?.manage ?? base.users.manage,
+    },
+  };
+}
+
+function hasPermission(permissions, check) {
+  if (!permissions) return false;
+
+  if (check === "overview") return Boolean(permissions.overview);
+  if (check === "tickets") return Boolean(permissions.tickets ?? permissions.overview);
+  if (check === "logs") return Boolean(permissions.logs);
+  if (check === "transcripts") return Boolean(permissions.transcripts);
+  if (check === "settings.view") return Boolean(permissions.settings?.view);
+  if (check === "settings.update") return Boolean(permissions.settings?.update);
+  if (check === "users.view") return Boolean(permissions.users?.view);
+  if (check === "users.manage") return Boolean(permissions.users?.manage);
+
+  const configView = check.match(/^configs\.([a-z0-9-]+)\.view$/);
+  if (configView) {
+    const file = configView[1];
+    return Boolean(permissions.configs?.[file]?.view);
+  }
+
+  const configEdit = check.match(/^configs\.([a-z0-9-]+)\.edit$/);
+  if (configEdit) {
+    const file = configEdit[1];
+    return Boolean(permissions.configs?.[file]?.edit);
+  }
+
+  return false;
+}
+
+function canAccessConfig(permissions, file, mode = "view") {
+  if (!CONFIG_FILES.includes(file)) return false;
+  return hasPermission(permissions, `configs.${file}.${mode}`);
+}
+
+module.exports = {
+  CONFIG_FILES,
+  ROLES,
+  fullPermissions,
+  permissionsFromRole,
+  normalizePermissions,
+  hasPermission,
+  canAccessConfig,
+};

Structures/DashboardSession.js

@@ -0,0 +1,75 @@
+const crypto = require("crypto");
+
+const SESSION_COOKIE = "sb_dashboard";
+const SESSION_MAX_AGE_MS = 7 * 24 * 60 * 60 * 1000;
+
+function signSession(payload, secret) {
+  const body = Buffer.from(JSON.stringify(payload)).toString("base64url");
+  const sig = crypto
+    .createHmac("sha256", secret)
+    .update(body)
+    .digest("base64url");
+  return `${body}.${sig}`;
+}
+
+function verifySession(token, secret) {
+  if (!token || typeof token !== "string") return null;
+  const dot = token.lastIndexOf(".");
+  if (dot <= 0) return null;
+
+  const body = token.slice(0, dot);
+  const sig = token.slice(dot + 1);
+  const expected = crypto
+    .createHmac("sha256", secret)
+    .update(body)
+    .digest("base64url");
+
+  if (sig.length !== expected.length) return null;
+  if (!crypto.timingSafeEqual(Buffer.from(sig), Buffer.from(expected))) {
+    return null;
+  }
+
+  try {
+    const payload = JSON.parse(
+      Buffer.from(body, "base64url").toString("utf8"),
+    );
+    if (!payload?.userId || !payload?.exp) return null;
+    if (Date.now() > payload.exp) return null;
+    return payload;
+  } catch {
+    return null;
+  }
+}
+
+function createSessionPayload(user) {
+  return {
+    userId: user.id,
+    username: user.username,
+    globalName: user.global_name || null,
+    avatar: user.avatar || null,
+    exp: Date.now() + SESSION_MAX_AGE_MS,
+  };
+}
+
+function sessionCookieOptions(maxAgeMs = SESSION_MAX_AGE_MS, opts = {}) {
+  const secure =
+    opts.secure !== undefined
+      ? Boolean(opts.secure)
+      : process.env.NODE_ENV === "production";
+  return {
+    httpOnly: true,
+    secure,
+    sameSite: "lax",
+    maxAge: maxAgeMs,
+    path: "/",
+  };
+}
+
+module.exports = {
+  SESSION_COOKIE,
+  SESSION_MAX_AGE_MS,
+  signSession,
+  verifySession,
+  createSessionPayload,
+  sessionCookieOptions,
+};

Structures/DashboardSetup.js

@@ -0,0 +1,440 @@
+const fs = require("fs");
+const path = require("path");
+const axios = require("axios");
+const YAML = require("yaml");
+const configStore = require("./ConfigStore.js");
+const { CALLBACK_PATH } = require("./DiscordOAuth.js");
+
+const DISCORD_API = "https://discord.com/api/v10";
+const CONFIG_DIR = path.join(__dirname, "../Configs");
+const API_FILE = path.join(CONFIG_DIR, "api.yml");
+const SUPPORTBOT_FILE = path.join(CONFIG_DIR, "supportbot.yml");
+
+const PLACEHOLDER_PATTERNS = [
+  /DISCORD_CLIENT_ID/i,
+  /DISCORD_CLIENT_SECRET/i,
+  /YOUR_DISCORD_USER_ID/i,
+  /CHANGE_ME/i,
+  /BOT_TOKEN/i,
+  /PUT_RANDOM_STRING/i,
+];
+
+function isEmpty(value) {
+  if (value == null) return true;
+  if (typeof value === "boolean") return false;
+  if (typeof value === "number") return false;
+  return String(value).trim() === "";
+}
+
+function isPlaceholder(value) {
+  if (isEmpty(value)) return true;
+  const s = String(value).trim();
+  return PLACEHOLDER_PATTERNS.some((p) => p.test(s));
+}
+
+function isDiscordSnowflake(value) {
+  return /^\d{17,20}$/.test(String(value).trim());
+}
+
+function isValidBotToken(value) {
+  if (isPlaceholder(value)) return false;
+  const s = String(value).trim();
+  return s.length >= 50 && s.includes(".");
+}
+
+function isValidSecretKey(value) {
+  if (isPlaceholder(value)) return false;
+  return String(value).trim().length >= 16;
+}
+
+function readApiRoot() {
+  if (!fs.existsSync(API_FILE)) return null;
+  try {
+    const raw = YAML.parse(fs.readFileSync(API_FILE, "utf8"));
+    return raw?.API ?? raw ?? null;
+  } catch {
+    return null;
+  }
+}
+
+function readSupportbotRoot() {
+  if (!fs.existsSync(SUPPORTBOT_FILE)) return {};
+  try {
+    return YAML.parse(fs.readFileSync(SUPPORTBOT_FILE, "utf8")) || {};
+  } catch {
+    return {};
+  }
+}
+
+function getOwnerIds(oauth) {
+  const ids = [];
+  for (const id of oauth?.OwnerUserIds || []) {
+    const s = String(id).trim();
+    if (s) ids.push(s);
+  }
+  if (ids.length === 0) {
+    for (const id of oauth?.AllowedUserIds || []) {
+      const s = String(id).trim();
+      if (s) ids.push(s);
+    }
+  }
+  return ids;
+}
+
+function buildSteps(apiRoot, supportbot) {
+  const oauth = apiRoot?.OAuth || {};
+  const token = supportbot?.General?.Token;
+
+  return [
+    {
+      id: "botToken",
+      title: "Bot token",
+      description: "From the Discord Developer Portal → your application → Bot → Reset Token.",
+      complete: isValidBotToken(token),
+    },
+    {
+      id: "secretKey",
+      title: "Dashboard session secret",
+      description: "Random string used to sign login cookies. Keep it private.",
+      complete: isValidSecretKey(apiRoot?.SecretKey),
+    },
+    {
+      id: "oauth",
+      title: "Discord OAuth app",
+      description: "Same application as your bot — Client ID and Client Secret from OAuth2.",
+      complete:
+        !isPlaceholder(oauth.ClientId) &&
+        !isPlaceholder(oauth.ClientSecret) &&
+        isDiscordSnowflake(oauth.ClientId),
+    },
+    {
+      id: "redirectUri",
+      title: "OAuth redirect URL",
+      description: `Add this exact URL under OAuth2 → Redirects in the Discord portal.`,
+      complete: isValidRedirectUriConfigured(oauth.RedirectUri),
+    },
+    {
+      id: "owners",
+      title: "Dashboard owners",
+      description: "Discord user IDs that can sign in and manage the dashboard (at least one).",
+      complete: getOwnerIds(oauth).length > 0 && getOwnerIds(oauth).every(isDiscordSnowflake),
+    },
+    {
+      id: "emeraldApi",
+      title: "Emerald API",
+      description: "Optional. Used for the one-click addon installer.",
+      complete: true,
+    },
+  ];
+}
+
+function isValidRedirectUriConfigured(uri) {
+  if (isPlaceholder(uri)) return false;
+  try {
+    const u = new URL(String(uri).trim());
+    if (!["http:", "https:"].includes(u.protocol)) return false;
+    return u.pathname.replace(/\/$/, "") === CALLBACK_PATH.replace(/\/$/, "");
+  } catch {
+    return false;
+  }
+}
+
+function isSetupComplete() {
+  const apiRoot = readApiRoot();
+  if (!apiRoot?.Enabled) return false;
+  const oauth = apiRoot.OAuth || {};
+  if (!oauth.Enabled) return false;
+  const steps = buildSteps(apiRoot, readSupportbotRoot());
+  return steps.every((s) => s.complete);
+}
+
+function getSetupStatus(req) {
+  const apiRoot = readApiRoot() || {};
+  const steps = buildSteps(apiRoot, readSupportbotRoot());
+  const complete = steps.every((s) => s.complete);
+
+  let suggestedRedirectUri = null;
+  if (req) {
+    const proto =
+      req.get("x-forwarded-proto")?.split(",")[0]?.trim() ||
+      req.protocol ||
+      "http";
+    const host = req.get("x-forwarded-host")?.split(",")[0]?.trim() || req.get("host");
+    if (host) {
+      suggestedRedirectUri = `${proto}://${host}${CALLBACK_PATH}`;
+    }
+  }
+  if (!suggestedRedirectUri) {
+    suggestedRedirectUri = `http://localhost:${apiRoot.Port || 3000}${CALLBACK_PATH}`;
+  }
+
+  return {
+    complete,
+    steps,
+    suggestedRedirectUri,
+    oauthCallbackPath: CALLBACK_PATH,
+  };
+}
+
+async function validateBotToken(token) {
+  const trimmed = String(token || "").trim();
+  if (!isValidBotToken(trimmed)) {
+    return { ok: false, error: "Enter a valid bot token from the Discord Developer Portal." };
+  }
+
+  try {
+    const [userRes, appRes] = await Promise.all([
+      axios.get(`${DISCORD_API}/users/@me`, {
+        headers: { Authorization: `Bot ${trimmed}` },
+        timeout: 12_000,
+      }),
+      axios.get(`${DISCORD_API}/oauth2/applications/@me`, {
+        headers: { Authorization: `Bot ${trimmed}` },
+        timeout: 12_000,
+      }),
+    ]);
+
+    return {
+      ok: true,
+      bot: {
+        id: userRes.data.id,
+        username: userRes.data.username,
+        discriminator: userRes.data.discriminator,
+      },
+      applicationId: String(appRes.data.id),
+    };
+  } catch (err) {
+    const status = err.response?.status;
+    if (status === 401) {
+      return { ok: false, error: "Discord rejected this bot token (401 Unauthorized)." };
+    }
+    return {
+      ok: false,
+      error: err.response?.data?.message || err.message || "Could not verify bot token.",
+    };
+  }
+}
+
+async function validateOAuthCredentials(clientId, clientSecret, botToken) {
+  const id = String(clientId || "").trim();
+  const secret = String(clientSecret || "").trim();
+
+  if (!isDiscordSnowflake(id)) {
+    return { ok: false, error: "Client ID must be a numeric Discord application ID." };
+  }
+  if (isPlaceholder(secret) || secret.length < 20) {
+    return { ok: false, error: "Enter the OAuth Client Secret from the Discord portal." };
+  }
+
+  if (botToken) {
+    const botCheck = await validateBotToken(botToken);
+    if (botCheck.ok && botCheck.applicationId && botCheck.applicationId !== id) {
+      return {
+        ok: false,
+        error: `Client ID does not match the bot application (${botCheck.applicationId}). Use the same app's credentials.`,
+      };
+    }
+  }
+
+  try {
+    await axios.post(
+      `${DISCORD_API}/oauth2/token`,
+      new URLSearchParams({ grant_type: "client_credentials", scope: "identify" }),
+      {
+        auth: { username: id, password: secret },
+        headers: { "Content-Type": "application/x-www-form-urlencoded" },
+        timeout: 12_000,
+      },
+    );
+    return { ok: true, clientId: id };
+  } catch (err) {
+    const status = err.response?.status;
+    if (botToken) {
+      const botCheck = await validateBotToken(botToken);
+      if (botCheck.ok && botCheck.applicationId === id) {
+        return {
+          ok: true,
+          clientId: id,
+          warning:
+            "Could not verify the client secret with Discord (token endpoint). ID matches your bot — double-check the secret in the portal.",
+        };
+      }
+    }
+    if (status === 401 || status === 400) {
+      return { ok: false, error: "Invalid Client ID or Client Secret." };
+    }
+    return {
+      ok: false,
+      error: err.response?.data?.error_description || err.message || "OAuth validation failed.",
+    };
+  }
+}
+
+function validateRedirectUri(uri) {
+  const trimmed = String(uri || "").trim();
+  if (!isValidRedirectUriConfigured(trimmed)) {
+    return {
+      ok: false,
+      error: `Redirect URL must end with ${CALLBACK_PATH} and use http or https.`,
+    };
+  }
+  return { ok: true, redirectUri: trimmed };
+}
+
+async function validateOwnerUserIds(ownerIds, botToken) {
+  const ids = (Array.isArray(ownerIds) ? ownerIds : [ownerIds])
+    .map((id) => String(id).trim())
+    .filter(Boolean);
+
+  if (ids.length === 0) {
+    return { ok: false, error: "Add at least one Discord user ID." };
+  }
+
+  const invalid = ids.filter((id) => !isDiscordSnowflake(id));
+  if (invalid.length) {
+    return { ok: false, error: `Invalid user ID: ${invalid[0]}` };
+  }
+
+  if (!botToken || !isValidBotToken(botToken)) {
+    return { ok: true, ownerUserIds: ids, warning: "User IDs format OK (bot token not verified yet)." };
+  }
+
+  const users = [];
+  try {
+    for (const id of ids) {
+      const res = await axios.get(`${DISCORD_API}/users/${id}`, {
+        headers: { Authorization: `Bot ${String(botToken).trim()}` },
+        timeout: 12_000,
+      });
+      users.push({
+        id: res.data.id,
+        username: res.data.username,
+        globalName: res.data.global_name || null,
+      });
+    }
+    return { ok: true, ownerUserIds: ids, users };
+  } catch (err) {
+    if (err.response?.status === 404) {
+      return { ok: false, error: "One or more user IDs were not found. Check Developer Mode → Copy User ID." };
+    }
+    if (err.response?.status === 403) {
+      return {
+        ok: false,
+        error: "Bot could not look up users. Ensure the bot is in a server with those users, or verify IDs manually.",
+      };
+    }
+    return { ok: false, error: err.message || "Failed to verify owner user IDs." };
+  }
+}
+
+function validateSecretKey(secretKey) {
+  if (!isValidSecretKey(secretKey)) {
+    return { ok: false, error: "Use at least 16 characters (not CHANGE_ME)." };
+  }
+  return { ok: true };
+}
+
+async function validateSetupPayload(payload) {
+  const results = {};
+
+  if (payload.botToken != null) {
+    results.botToken = await validateBotToken(payload.botToken);
+  }
+  if (payload.secretKey != null) {
+    results.secretKey = validateSecretKey(payload.secretKey);
+  }
+  if (payload.clientId != null && payload.clientSecret != null) {
+    results.oauth = await validateOAuthCredentials(
+      payload.clientId,
+      payload.clientSecret,
+      payload.botToken,
+    );
+  }
+  if (payload.redirectUri != null) {
+    results.redirectUri = validateRedirectUri(payload.redirectUri);
+  }
+  if (payload.ownerUserIds != null) {
+    results.owners = await validateOwnerUserIds(payload.ownerUserIds, payload.botToken);
+  }
+  if (payload.emeraldApiKey != null) {
+    const key = String(payload.emeraldApiKey).trim();
+    if (key === "") {
+      results.emeraldApi = { ok: true };
+    } else if (key.length < 10) {
+      results.emeraldApi = { ok: false, error: "Invalid API key." };
+    } else {
+      results.emeraldApi = { ok: true };
+    }
+  }
+
+  const allOk = Object.values(results).every((r) => r?.ok);
+  return { ok: allOk, results };
+}
+
+function ensureApiFile() {
+  if (fs.existsSync(API_FILE)) return;
+  const example = path.join(CONFIG_DIR, "api.yml.example");
+  if (fs.existsSync(example)) {
+    fs.copyFileSync(example, API_FILE);
+    configStore.reloadFile("api");
+  } else {
+    throw new Error("Configs/api.yml is missing. Copy Configs/api.yml.example to api.yml.");
+  }
+}
+
+function applySetup(payload) {
+  ensureApiFile();
+
+  const ownerIds = (Array.isArray(payload.ownerUserIds)
+    ? payload.ownerUserIds
+    : String(payload.ownerUserIds || "").split(/[\s,]+/)
+  )
+    .map((id) => String(id).trim())
+    .filter(Boolean);
+
+  const apiDoc = YAML.parseDocument(fs.readFileSync(API_FILE, "utf8"));
+  if (!apiDoc.get("API")) apiDoc.set("API", {});
+
+  apiDoc.setIn(["API", "Enabled"], true);
+  apiDoc.setIn(["API", "SecretKey"], String(payload.secretKey).trim());
+  if (payload.emeraldApiKey != null) {
+    apiDoc.setIn(["API", "EmeraldAPIKey"], String(payload.emeraldApiKey).trim());
+  }
+  if (payload.port != null && payload.port !== "") {
+    apiDoc.setIn(["API", "Port"], Number(payload.port) || 3000);
+  }
+  if (!apiDoc.getIn(["API", "OAuth"])) apiDoc.setIn(["API", "OAuth"], {});
+
+  apiDoc.setIn(["API", "OAuth", "Enabled"], true);
+  apiDoc.setIn(["API", "OAuth", "ClientId"], String(payload.clientId).trim());
+  apiDoc.setIn(["API", "OAuth", "ClientSecret"], String(payload.clientSecret).trim());
+  apiDoc.setIn(["API", "OAuth", "RedirectUri"], String(payload.redirectUri).trim());
+  apiDoc.setIn(["API", "OAuth", "OwnerUserIds"], ownerIds);
+  apiDoc.setIn(["API", "OAuth", "AllowedUserIds"], []);
+
+  fs.writeFileSync(API_FILE, apiDoc.toString());
+
+  const sbDoc = YAML.parseDocument(fs.readFileSync(SUPPORTBOT_FILE, "utf8"));
+  sbDoc.setIn(["General", "Token"], String(payload.botToken).trim());
+  fs.writeFileSync(SUPPORTBOT_FILE, sbDoc.toString());
+
+  configStore.reloadFile("api");
+  configStore.reloadFile("supportbot");
+
+  return {
+    ownerUserIds: ownerIds,
+    api: configStore.api?.API || configStore.api,
+  };
+}
+
+module.exports = {
+  isSetupComplete,
+  getSetupStatus,
+  validateBotToken,
+  validateOAuthCredentials,
+  validateRedirectUri,
+  validateOwnerUserIds,
+  validateSecretKey,
+  validateSetupPayload,
+  applySetup,
+};

Structures/DashboardUserStore.js

@@ -0,0 +1,293 @@
+const fs = require("fs");
+const path = require("path");
+const {
+  CONFIG_FILES,
+  ROLES,
+  fullPermissions,
+  permissionsFromRole,
+  normalizePermissions,
+  hasPermission,
+  canAccessConfig,
+} = require("./DashboardPermissions.js");
+const { discordAvatarUrl } = require("./DiscordOAuth.js");
+
+const STORE_PATH = path.join(__dirname, "../Data/dashboard-users.json");
+
+function ensureDataDir() {
+  const dir = path.dirname(STORE_PATH);
+  if (!fs.existsSync(dir)) fs.mkdirSync(dir, { recursive: true });
+}
+
+function emptyStore() {
+  return { version: 1, users: {} };
+}
+
+function readStore() {
+  ensureDataDir();
+  if (!fs.existsSync(STORE_PATH)) return emptyStore();
+  try {
+    const raw = JSON.parse(fs.readFileSync(STORE_PATH, "utf8"));
+    if (!raw.users || typeof raw.users !== "object") return emptyStore();
+    return raw;
+  } catch {
+    return emptyStore();
+  }
+}
+
+function writeStore(store) {
+  ensureDataDir();
+  fs.writeFileSync(STORE_PATH, JSON.stringify(store, null, 2), "utf8");
+}
+
+function getOwnerIds(oauth) {
+  const owners = new Set();
+  for (const id of oauth?.OwnerUserIds || []) owners.add(String(id));
+  for (const id of oauth?.AllowedUserIds || []) owners.add(String(id));
+  return owners;
+}
+
+function isYamlOwner(userId, oauth) {
+  return getOwnerIds(oauth).has(String(userId));
+}
+
+function bootstrapFromOAuth(oauth) {
+  const store = readStore();
+  const owners = getOwnerIds(oauth);
+  let changed = false;
+
+  for (const id of owners) {
+    if (!store.users[id]) {
+      store.users[id] = {
+        id,
+        username: null,
+        globalName: null,
+        avatar: null,
+        role: "owner",
+        permissions: null,
+        enabled: true,
+        createdAt: Date.now(),
+        updatedAt: Date.now(),
+        createdBy: "system",
+      };
+      changed = true;
+    }
+  }
+
+  if (changed) writeStore(store);
+  return store;
+}
+
+function syncDiscordProfile(userId, profile) {
+  const store = readStore();
+  const entry = store.users[userId];
+  if (!entry) return;
+
+  entry.username = profile.username ?? entry.username;
+  entry.globalName = profile.globalName ?? entry.globalName;
+  entry.avatar = profile.avatar ?? entry.avatar;
+  entry.updatedAt = Date.now();
+  writeStore(store);
+}
+
+const { getGroup } = require("./DashboardGroupStore.js");
+
+function resolvePermissions(entry, oauth, userId) {
+  if (isYamlOwner(userId, oauth)) {
+    return { permissions: fullPermissions(), role: "owner", isOwner: true, groupId: "owner" };
+  }
+  if (!entry?.enabled) return null;
+
+  const groupId = entry.groupId || entry.role || "support";
+  const group = getGroup(groupId);
+
+  if (entry.role === "custom" && entry.permissions) {
+    return { permissions: normalizePermissions(entry.permissions), role: "custom", isOwner: false, groupId };
+  }
+
+  const permissions = group ? group.permissions : permissionsFromRole(entry.role || "viewer");
+  return { permissions, role: entry.role || groupId, isOwner: false, groupId };
+}
+
+function getAccess(userId, oauth) {
+  bootstrapFromOAuth(oauth);
+  const store = readStore();
+  const id = String(userId);
+
+  if (isYamlOwner(id, oauth)) {
+    const entry = store.users[id];
+    return {
+      entry: entry || { id, role: "owner" },
+      permissions: fullPermissions(),
+      role: "owner",
+      isOwner: true,
+      yamlOwner: true,
+    };
+  }
+
+  const entry = store.users[id];
+  const resolved = resolvePermissions(entry, oauth, id);
+  if (!resolved) return null;
+
+  return {
+    entry,
+    permissions: resolved.permissions,
+    role: resolved.role,
+    isOwner: false,
+    yamlOwner: false,
+  };
+}
+
+function canLogin(userId, oauth) {
+  return Boolean(getAccess(userId, oauth));
+}
+
+function formatPublicUser(entry, access, discordProfile) {
+  const id = String(entry?.id || discordProfile?.id);
+  const avatarHash = entry?.avatar ?? discordProfile?.avatar ?? null;
+
+  return {
+    id,
+    username: entry?.username || discordProfile?.username || "Unknown",
+    globalName: entry?.globalName ?? discordProfile?.global_name ?? null,
+    avatar: avatarHash
+      ? discordAvatarUrl({ id, avatar: avatarHash })
+      : discordProfile
+        ? discordAvatarUrl(discordProfile)
+        : discordAvatarUrl({ id, avatar: null }),
+    role: access.role,
+    isOwner: access.isOwner,
+    permissions: access.permissions,
+  };
+}
+
+function listUsers(oauth) {
+  bootstrapFromOAuth(oauth);
+  const store = readStore();
+  const yamlOwners = getOwnerIds(oauth);
+
+  return Object.values(store.users).map((entry) => {
+    const access = resolvePermissions(entry, oauth, entry.id) || {
+      permissions: permissionsFromRole("viewer"),
+      role: entry.role,
+      isOwner: false,
+    };
+
+    return {
+      id: entry.id,
+      username: entry.username,
+      globalName: entry.globalName,
+      avatar: entry.avatar
+        ? discordAvatarUrl({ id: entry.id, avatar: entry.avatar })
+        : discordAvatarUrl({ id: entry.id, avatar: null }),
+      role: yamlOwners.has(String(entry.id)) ? "owner" : entry.role || entry.groupId || "support",
+      groupId: entry.groupId || entry.role || "support",
+      permissions:
+        entry.role === "custom"
+          ? normalizePermissions(entry.permissions)
+          : access.permissions,
+      enabled: entry.enabled !== false,
+      isOwner: yamlOwners.has(String(entry.id)),
+      yamlOwner: yamlOwners.has(String(entry.id)),
+      createdAt: entry.createdAt,
+      updatedAt: entry.updatedAt,
+    };
+  });
+}
+
+function addUser(payload, actorId, oauth) {
+  const id = String(payload.id || "").trim();
+  if (!/^\d{17,20}$/.test(id)) {
+    throw new Error("Invalid Discord user ID");
+  }
+
+  const role = payload.role || payload.groupId || "support";
+  const groupId = payload.groupId || payload.role || "support";
+
+  const store = readStore();
+  if (store.users[id]) throw new Error("User already exists");
+
+  store.users[id] = {
+    id,
+    username: payload.username || null,
+    globalName: payload.globalName || null,
+    avatar: null,
+    role,
+    groupId,
+    permissions:
+      role === "custom" ? normalizePermissions(payload.permissions) : null,
+    enabled: payload.enabled !== false,
+    createdAt: Date.now(),
+    updatedAt: Date.now(),
+    createdBy: String(actorId),
+  };
+
+  writeStore(store);
+  return listUsers(oauth).find((u) => u.id === id);
+}
+
+function updateUser(id, payload, actorId, oauth) {
+  const store = readStore();
+  const entry = store.users[String(id)];
+  if (!entry) throw new Error("User not found");
+
+  if (isYamlOwner(id, oauth) && payload.enabled === false) {
+    throw new Error("Cannot disable an owner defined in api.yml");
+  }
+
+  if (payload.groupId) {
+    entry.groupId = payload.groupId;
+    if (!payload.role) entry.role = payload.groupId;
+  }
+
+  if (payload.role) {
+    entry.role = payload.role;
+    if (!payload.groupId) entry.groupId = payload.role;
+  }
+
+  if (payload.enabled !== undefined) entry.enabled = Boolean(payload.enabled);
+  if (payload.username !== undefined) entry.username = payload.username;
+  if (payload.globalName !== undefined) entry.globalName = payload.globalName;
+
+  if (payload.permissions !== undefined) {
+    entry.permissions = normalizePermissions(payload.permissions);
+    if (entry.role !== "custom") entry.role = "custom";
+  }
+
+  if (entry.role === "custom" && payload.permissions === undefined && payload.role !== "custom") {
+    entry.permissions = null;
+  }
+
+  entry.updatedAt = Date.now();
+  writeStore(store);
+  return listUsers(oauth).find((u) => u.id === String(id));
+}
+
+function removeUser(id, oauth) {
+  if (isYamlOwner(id, oauth)) {
+    throw new Error("Remove this user from OwnerUserIds in api.yml instead");
+  }
+
+  const store = readStore();
+  if (!store.users[String(id)]) throw new Error("User not found");
+  delete store.users[String(id)];
+  writeStore(store);
+}
+
+module.exports = {
+  CONFIG_FILES,
+  STORE_PATH,
+  getOwnerIds,
+  isYamlOwner,
+  bootstrapFromOAuth,
+  syncDiscordProfile,
+  getAccess,
+  canLogin,
+  formatPublicUser,
+  listUsers,
+  addUser,
+  updateUser,
+  removeUser,
+  hasPermission,
+  canAccessConfig,
+  ROLES,
+};

Structures/Database.js

@@ -194,6 +194,18 @@ module.exports = {
       ticketName: ticket.name || null,
       ticketNumber: ticket.number || null,
     });
+
+    if (global.apiServer) {
+      global.apiServer.broadcast("ticket_created", {
+        ticket_id: ticket.id,
+        user_id: ticket.user,
+        subject: ticket.reason || "",
+        description: ticket.description || "",
+        department: ticket.department || "general",
+        priority: ticket.priority || "medium",
+        created_at: now
+      });
+    }
   },
 
   updateTicketQuestionAnswers(ticketId, questionAnswers = []) {
@@ -236,6 +248,10 @@ module.exports = {
       updatedAt: Date.now(),
       ticketId,
     });
+
+    if (global.apiServer && status === "closed") {
+      global.apiServer.broadcast("ticket_closed", { ticket_id: ticketId });
+    }
   },
 
   updateTicketDepartment(ticketId, department) {

Structures/DiscordOAuth.js

@@ -0,0 +1,233 @@
+const crypto = require("crypto");
+const axios = require("axios");
+
+const DISCORD_API = "https://discord.com/api";
+const OAUTH_STATE_COOKIE = "sb_oauth_state";
+const OAUTH_REDIRECT_COOKIE = "sb_oauth_redirect";
+const OAUTH_STATE_MAX_AGE_MS = 10 * 60 * 1000;
+const CALLBACK_PATH = "/api/auth/discord/callback";
+
+function discordAvatarUrl(user) {
+  if (user.avatar) {
+    const ext = user.avatar.startsWith("a_") ? "gif" : "png";
+    return `https://cdn.discordapp.com/avatars/${user.id}/${user.avatar}.${ext}?size=128`;
+  }
+  const index = Number((BigInt(user.id) >> 22n) % 6n);
+  return `https://cdn.discordapp.com/embed/avatars/${index}.png`;
+}
+
+function getTrustProxySetting(apiConfig) {
+  if (apiConfig?.TrustProxy === false) return false;
+  if (typeof apiConfig?.TrustProxy === "number") return apiConfig.TrustProxy;
+  if (apiConfig?.TrustProxy === true) return 1;
+  return false;
+}
+
+function getRequestProto(req, apiConfig) {
+  if (apiConfig?.TrustProxy !== false) {
+    const forwarded = req.get("x-forwarded-proto");
+    if (forwarded) {
+      return forwarded.split(",")[0].trim().toLowerCase();
+    }
+  }
+  return (req.protocol || "http").toLowerCase();
+}
+
+function getRequestHost(req) {
+  const forwarded = req.get("x-forwarded-host");
+  if (forwarded) {
+    return forwarded.split(",")[0].trim();
+  }
+  return req.get("host") || "";
+}
+
+function getRequestOrigin(req, apiConfig) {
+  const proto = getRequestProto(req, apiConfig);
+  const host = getRequestHost(req);
+  if (!host) return null;
+  return `${proto}://${host}`;
+}
+
+function normalizeRedirectUri(uri) {
+  try {
+    const u = new URL(uri);
+    u.hash = "";
+    u.search = "";
+    return u.toString();
+  } catch {
+    return null;
+  }
+}
+
+function redirectUriMatchesHostPath(a, b) {
+  try {
+    const ua = new URL(a);
+    const ub = new URL(b);
+    return ua.host === ub.host && ua.pathname === ub.pathname;
+  } catch {
+    return false;
+  }
+}
+
+function collectConfiguredRedirectUris(oauth) {
+  const list = [];
+  if (oauth?.RedirectUri) {
+    const normalized = normalizeRedirectUri(oauth.RedirectUri);
+    if (normalized) list.push(normalized);
+  }
+  if (Array.isArray(oauth?.RedirectUris)) {
+    for (const entry of oauth.RedirectUris) {
+      const normalized = normalizeRedirectUri(entry);
+      if (normalized && !list.includes(normalized)) {
+        list.push(normalized);
+      }
+    }
+  }
+  return list;
+}
+
+/**
+ * Pick the OAuth redirect_uri for this request. When UseRequestOrigin is enabled
+ * (default), uses the same host/path as RedirectUri but the protocol the user
+ * actually used (http vs https). Register every variant in the Discord portal.
+ */
+function resolveOAuthRedirectUri(req, oauth, apiConfig) {
+  const configured = collectConfiguredRedirectUris(oauth);
+  const fallback = configured[0] || oauth?.RedirectUri || "";
+
+  const useRequestOrigin = oauth?.UseRequestOrigin !== false;
+  if (!useRequestOrigin || !req) {
+    return fallback;
+  }
+
+  const origin = getRequestOrigin(req, apiConfig);
+  if (!origin) return fallback;
+
+  const dynamic = `${origin}${CALLBACK_PATH}`;
+  const normalizedDynamic = normalizeRedirectUri(dynamic);
+  if (!normalizedDynamic) return fallback;
+
+  if (configured.includes(normalizedDynamic)) {
+    return normalizedDynamic;
+  }
+
+  const matchesConfigured = configured.some((uri) =>
+    redirectUriMatchesHostPath(uri, normalizedDynamic),
+  );
+  if (matchesConfigured) {
+    return normalizedDynamic;
+  }
+
+  return fallback;
+}
+
+function isSecureRequest(req, oauth, apiConfig) {
+  if (oauth?.CookieSecure === true) return true;
+  if (oauth?.CookieSecure === false) return false;
+  if (req) {
+    if (typeof req.secure === "boolean") return req.secure;
+    return getRequestProto(req, apiConfig) === "https";
+  }
+  return process.env.NODE_ENV === "production";
+}
+
+function buildAuthorizeUrl(oauth, state, redirectUri) {
+  const params = new URLSearchParams({
+    client_id: oauth.ClientId,
+    redirect_uri: redirectUri,
+    response_type: "code",
+    scope: "identify",
+    state,
+    prompt: "none",
+  });
+  return `${DISCORD_API}/oauth2/authorize?${params.toString()}`;
+}
+
+async function exchangeCode(oauth, code, redirectUri) {
+  const body = new URLSearchParams({
+    client_id: oauth.ClientId,
+    client_secret: oauth.ClientSecret,
+    grant_type: "authorization_code",
+    code,
+    redirect_uri: redirectUri,
+  });
+
+  const { data } = await axios.post(`${DISCORD_API}/oauth2/token`, body, {
+    headers: { "Content-Type": "application/x-www-form-urlencoded" },
+    timeout: 15000,
+  });
+
+  return data.access_token;
+}
+
+async function fetchDiscordUser(accessToken) {
+  const { data } = await axios.get(`${DISCORD_API}/users/@me`, {
+    headers: { Authorization: `Bearer ${accessToken}` },
+    timeout: 15000,
+  });
+  return data;
+}
+
+function createOAuthState() {
+  return crypto.randomBytes(24).toString("hex");
+}
+
+function oauthStateCookieOptions(req, oauth, apiConfig) {
+  return {
+    httpOnly: true,
+    secure: isSecureRequest(req, oauth, apiConfig),
+    sameSite: "lax",
+    maxAge: OAUTH_STATE_MAX_AGE_MS,
+    path: "/",
+  };
+}
+
+function oauthRedirectCookieOptions(req, oauth, apiConfig) {
+  return oauthStateCookieOptions(req, oauth, apiConfig);
+}
+
+function isOAuthConfigured(oauth) {
+  return Boolean(
+    oauth?.Enabled &&
+      oauth.ClientId &&
+      oauth.ClientSecret &&
+      oauth.RedirectUri,
+  );
+}
+
+function isUserAllowed(userId, oauth) {
+  const allowed = oauth?.AllowedUserIds;
+  if (!Array.isArray(allowed) || allowed.length === 0) {
+    return false;
+  }
+  return allowed.map(String).includes(String(userId));
+}
+
+function formatPublicUser(user) {
+  return {
+    id: user.id,
+    username: user.username,
+    globalName: user.global_name || null,
+    avatar: discordAvatarUrl(user),
+  };
+}
+
+module.exports = {
+  OAUTH_STATE_COOKIE,
+  OAUTH_REDIRECT_COOKIE,
+  OAUTH_STATE_MAX_AGE_MS,
+  CALLBACK_PATH,
+  getTrustProxySetting,
+  resolveOAuthRedirectUri,
+  isSecureRequest,
+  buildAuthorizeUrl,
+  exchangeCode,
+  fetchDiscordUser,
+  createOAuthState,
+  oauthStateCookieOptions,
+  oauthRedirectCookieOptions,
+  isOAuthConfigured,
+  isUserAllowed,
+  formatPublicUser,
+  discordAvatarUrl,
+};

Structures/GuildManager.js

@@ -0,0 +1,276 @@
+const { ChannelType } = require("discord.js");
+const configStore = require("./ConfigStore.js");
+const { withTimeout } = require("./asyncTimeout.js");
+
+const RESOURCES_CACHE_MS = 90 * 1000;
+/** Bump when resource payload shape changes (e.g. added emojis). */
+const RESOURCES_CACHE_VERSION = 2;
+let resourcesCache = { guildId: null, data: null, at: 0, version: 0 };
+let resourcesInflight = null;
+
+function getConfiguredGuildId() {
+  const id = configStore.supportbot?.General?.GuildId;
+  if (!id || id === "GUILD_ID" || String(id).trim() === "") return null;
+  return String(id).trim();
+}
+
+function setConfiguredGuildId(guildId) {
+  if (!configStore.supportbot.General) {
+    configStore.supportbot.General = {};
+  }
+  configStore.supportbot.General.GuildId = guildId ? String(guildId) : "";
+}
+
+function getPrimaryGuild(client) {
+  if (!client) return null;
+
+  const configuredId = getConfiguredGuildId();
+  if (configuredId) {
+    const match = client.guilds.cache.get(configuredId);
+    if (match) return match;
+  }
+
+  return client.guilds.cache.first() || null;
+}
+
+function evaluateGuildHealth(client) {
+  const configuredId = getConfiguredGuildId();
+  const guilds = [...client.guilds.cache.values()];
+
+  if (!configuredId) {
+    return {
+      status: "missing_config",
+      configuredGuildId: null,
+      message:
+        "No guild ID is set. Add your Discord server ID under Bot config → General.",
+      configuredGuild: null,
+      extraGuilds: guilds.map(formatGuildSummary),
+    };
+  }
+
+  const configuredGuild = client.guilds.cache.get(configuredId) || null;
+  const extraGuilds = guilds
+    .filter((g) => g.id !== configuredId)
+    .map(formatGuildSummary);
+
+  if (!configuredGuild) {
+    return {
+      status: "not_in_guild",
+      configuredGuildId: configuredId,
+      message: `The bot is not in the configured server (${configuredId}). Invite it or update the guild ID.`,
+      configuredGuild: null,
+      extraGuilds: guilds.map(formatGuildSummary),
+    };
+  }
+
+  if (extraGuilds.length > 0) {
+    return {
+      status: "extra_guilds",
+      configuredGuildId: configuredId,
+      message: `The bot is in ${extraGuilds.length} extra server(s). Leave them so only your configured server remains.`,
+      configuredGuild: formatGuildSummary(configuredGuild),
+      extraGuilds,
+    };
+  }
+
+  return {
+    status: "ok",
+    configuredGuildId: configuredId,
+    message: null,
+    configuredGuild: formatGuildSummary(configuredGuild),
+    extraGuilds: [],
+  };
+}
+
+function formatGuildSummary(guild) {
+  return {
+    id: guild.id,
+    name: guild.name,
+    memberCount: guild.memberCount ?? null,
+    icon: guild.iconURL?.({ size: 128 }) ?? null,
+  };
+}
+
+function syncGuildHealth(client) {
+  if (!client?.user) {
+    client.guildHealth = {
+      status: "offline",
+      configuredGuildId: getConfiguredGuildId(),
+      message: "Bot is not connected to Discord.",
+      configuredGuild: null,
+      extraGuilds: [],
+    };
+    return client.guildHealth;
+  }
+
+  client.guildHealth = evaluateGuildHealth(client);
+  return client.guildHealth;
+}
+
+function logGuildWarning(client, message) {
+  const name = client?.user?.username || "Bot";
+  console.warn(`\x1b[33m[Guild]\x1b[0m ${name}: ${message}`);
+}
+
+async function leaveGuild(client, guildId) {
+  const guild = client.guilds.cache.get(String(guildId));
+  if (!guild) {
+    throw new Error("Bot is not in that server.");
+  }
+
+  const configuredId = getConfiguredGuildId();
+  if (configuredId && guild.id === configuredId) {
+    throw new Error("Cannot leave the configured server. Change the guild ID first.");
+  }
+
+  await guild.leave();
+  syncGuildHealth(client);
+  return syncGuildHealth(client);
+}
+
+function buildResourcesFromGuild(guild) {
+  const roles = [...guild.roles.cache.values()]
+    .filter((r) => r.id !== guild.id)
+    .sort((a, b) => b.position - a.position)
+    .map((r) => ({
+      id: r.id,
+      name: r.name,
+      color: r.hexColor || null,
+    }));
+
+  const channels = [...guild.channels.cache.values()]
+    .filter(
+      (c) =>
+        c.type === ChannelType.GuildText ||
+        c.type === ChannelType.GuildVoice ||
+        c.type === ChannelType.GuildAnnouncement ||
+        c.type === ChannelType.GuildStageVoice ||
+        c.type === ChannelType.GuildForum,
+    )
+    .sort((a, b) => a.name.localeCompare(b.name))
+    .map((c) => ({
+      id: c.id,
+      name: c.name,
+      type: c.type,
+    }));
+
+  const categories = [...guild.channels.cache.values()]
+    .filter((c) => c.type === ChannelType.GuildCategory)
+    .sort((a, b) => a.name.localeCompare(b.name))
+    .map((c) => ({
+      id: c.id,
+      name: c.name,
+    }));
+
+  const emojis = [...guild.emojis.cache.values()]
+    .sort((a, b) => a.name.localeCompare(b.name))
+    .map((e) => {
+      const animated = Boolean(e.animated);
+      const ext = animated ? "gif" : "png";
+      return {
+        id: e.id,
+        name: e.name,
+        animated,
+        url:
+          e.imageURL({ extension: ext, size: 64 }) ||
+          `https://cdn.discordapp.com/emojis/${e.id}.${ext}?size=64`,
+      };
+    });
+
+  return {
+    guildId: guild.id,
+    guildName: guild.name,
+    roles,
+    channels,
+    categories,
+    emojis,
+  };
+}
+
+async function fetchGuildResourcesFromDiscord(client, guildId) {
+  const id = guildId || getConfiguredGuildId();
+  if (!id) return null;
+
+  const guild = client.guilds.cache.get(id);
+  if (!guild) return null;
+
+  try {
+    await withTimeout(
+      Promise.all([guild.channels.fetch(), guild.roles.fetch()]),
+      12_000,
+      "Discord channel/role fetch timed out",
+    );
+  } catch (err) {
+    console.warn("[Guild] Failed to fetch channels/roles:", err.message);
+    if (guild.roles.cache.size === 0 && guild.channels.cache.size === 0) {
+      return null;
+    }
+  }
+
+  try {
+    await withTimeout(guild.emojis.fetch(), 12_000, "Discord emoji fetch timed out");
+  } catch (err) {
+    console.warn("[Guild] Failed to fetch guild emojis:", err.message);
+  }
+
+  return buildResourcesFromGuild(guild);
+}
+
+async function fetchGuildResources(client, guildId) {
+  const id = guildId || getConfiguredGuildId();
+  if (!id || !client?.user) return null;
+
+  const now = Date.now();
+  if (
+    resourcesCache.data &&
+    resourcesCache.version === RESOURCES_CACHE_VERSION &&
+    resourcesCache.guildId === id &&
+    now - resourcesCache.at < RESOURCES_CACHE_MS
+  ) {
+    return resourcesCache.data;
+  }
+
+  if (resourcesInflight) {
+    try {
+      return await resourcesInflight;
+    } catch {
+      /* fall through to retry */
+    }
+  }
+
+  resourcesInflight = (async () => {
+    const data = await fetchGuildResourcesFromDiscord(client, id);
+    if (data) {
+      resourcesCache = {
+        guildId: id,
+        data,
+        at: Date.now(),
+        version: RESOURCES_CACHE_VERSION,
+      };
+    }
+    return data;
+  })();
+
+  try {
+    return await resourcesInflight;
+  } finally {
+    resourcesInflight = null;
+  }
+}
+
+function clearGuildResourcesCache() {
+  resourcesCache = { guildId: null, data: null, at: 0, version: 0 };
+  resourcesInflight = null;
+}
+
+module.exports = {
+  getConfiguredGuildId,
+  setConfiguredGuildId,
+  getPrimaryGuild,
+  evaluateGuildHealth,
+  syncGuildHealth,
+  logGuildWarning,
+  leaveGuild,
+  fetchGuildResources,
+  clearGuildResourcesCache,
+};

Structures/LogReader.js

@@ -0,0 +1,181 @@
+const fs = require("fs");
+const path = require("path");
+
+const LOG_ROOT = path.resolve(__dirname, "../Logs");
+const LOG_TYPES = ["Output", "Warn", "Error"];
+
+function todayDate() {
+  return new Date().toISOString().split("T")[0];
+}
+
+function getLogPath(type, date = todayDate()) {
+  return path.join(LOG_ROOT, type, `${type}-${date}.log`);
+}
+
+/** Prefer today's file; fall back to the newest log in the folder. */
+function resolveLogPath(type) {
+  const todayPath = getLogPath(type);
+  if (fs.existsSync(todayPath)) return todayPath;
+
+  const dir = path.join(LOG_ROOT, type);
+  if (!fs.existsSync(dir)) return todayPath;
+
+  const files = fs
+    .readdirSync(dir)
+    .filter((f) => f.endsWith(".log"))
+    .sort()
+    .reverse();
+
+  if (!files.length) return todayPath;
+  return path.join(dir, files[0]);
+}
+
+function stripAnsi(text) {
+  return String(text).replace(/\x1b\[[0-9;]*m/g, "");
+}
+
+function parseLogLine(line, type) {
+  const trimmed = line.trimEnd();
+  if (!trimmed) return null;
+
+  const match = trimmed.match(/^\[([^\]]+)\]\s?(.*)$/);
+  if (match) {
+    return {
+      type,
+      timestamp: match[1],
+      message: stripAnsi(match[2]),
+    };
+  }
+
+  return {
+    type,
+    timestamp: null,
+    message: stripAnsi(trimmed),
+  };
+}
+
+function readFromByte(filePath, fromByte) {
+  if (!fs.existsSync(filePath)) {
+    return { lines: [], position: 0 };
+  }
+
+  const stat = fs.statSync(filePath);
+  if (stat.size === 0) {
+    return { lines: [], position: 0 };
+  }
+
+  const start = Math.max(0, Math.min(fromByte, stat.size));
+  if (start >= stat.size) {
+    return { lines: [], position: stat.size };
+  }
+
+  const fd = fs.openSync(filePath, "r");
+  const buffer = Buffer.alloc(stat.size - start);
+  fs.readSync(fd, buffer, 0, buffer.length, start);
+  fs.closeSync(fd);
+
+  const text = buffer.toString("utf8");
+  const lines = text.split(/\r?\n/).filter((l) => l.length > 0);
+
+  return { lines, position: stat.size };
+}
+
+function readLastLines(filePath, maxLines) {
+  if (!fs.existsSync(filePath)) {
+    return { lines: [], position: 0 };
+  }
+
+  const stat = fs.statSync(filePath);
+  if (stat.size === 0) {
+    return { lines: [], position: 0 };
+  }
+
+  const chunkSize = Math.min(stat.size, 512 * 1024);
+  const start = Math.max(0, stat.size - chunkSize);
+  const fd = fs.openSync(filePath, "r");
+  const buffer = Buffer.alloc(chunkSize);
+  fs.readSync(fd, buffer, 0, chunkSize, start);
+  fs.closeSync(fd);
+
+  const lines = buffer
+    .toString("utf8")
+    .split(/\r?\n/)
+    .filter((l) => l.length > 0);
+  const slice = lines.slice(-maxLines);
+
+  return { lines: slice, position: stat.size };
+}
+
+/**
+ * @param {string[]} types
+ * @param {Record<string, number>} cursor byte offsets per type
+ * @param {number} initialLines lines to load when cursor is empty
+ */
+function fetchLogs(types, cursor = {}, initialLines = 300) {
+  const validTypes = types.filter((t) => LOG_TYPES.includes(t));
+  const entries = [];
+  const nextCursor = { ...cursor };
+
+  for (const type of validTypes) {
+    const filePath = resolveLogPath(type);
+    const prevPos = cursor[type] ?? 0;
+    let lines = [];
+    let position = 0;
+
+    if (!fs.existsSync(filePath)) {
+      nextCursor[type] = 0;
+      continue;
+    }
+
+    if (prevPos === 0 && initialLines > 0) {
+      const tail = readLastLines(filePath, initialLines);
+      lines = tail.lines;
+      position = tail.position;
+    } else if (prevPos > 0) {
+      const chunk = readFromByte(filePath, prevPos);
+      lines = chunk.lines;
+      position = chunk.position;
+    } else {
+      // No tail requested and no cursor — skip content, anchor at EOF
+      position = fs.statSync(filePath).size;
+    }
+
+    nextCursor[type] = position;
+
+    for (const line of lines) {
+      const entry = parseLogLine(line, type);
+      if (entry) entries.push(entry);
+    }
+  }
+
+  entries.sort((a, b) => {
+    const ta = a.timestamp ? Date.parse(a.timestamp) : 0;
+    const tb = b.timestamp ? Date.parse(b.timestamp) : 0;
+    return ta - tb;
+  });
+
+  return { entries, cursor: nextCursor };
+}
+
+function getLogMeta() {
+  const date = todayDate();
+  return LOG_TYPES.map((type) => {
+    const filePath = resolveLogPath(type);
+    const exists = fs.existsSync(filePath) && fs.statSync(filePath).size > 0;
+    return {
+      type,
+      date,
+      file: exists ? path.basename(filePath) : null,
+      size: exists ? fs.statSync(filePath).size : 0,
+    };
+  });
+}
+
+module.exports = {
+  LOG_ROOT,
+  LOG_TYPES,
+  fetchLogs,
+  getLogMeta,
+  getLogPath,
+  resolveLogPath,
+};

Structures/ModuleStatus.js

@@ -0,0 +1,270 @@
+const fs = require("fs");
+const path = require("path");
+
+const PLACEHOLDER_PATTERNS = [
+  /ROLE_ID/i,
+  /CHANNEL_ID/i,
+  /CATEGORY_ID/i,
+  /TAG_ID/i,
+  /FORUM_CHANNEL_ID/i,
+  /BOT_TOKEN/i,
+  /MODEL_API_KEY/i,
+  /PASTEBIN_API_KEY/i,
+  /YOUR_/i,
+  /PUT_RANDOM_STRING/i,
+  /example\.com/i,
+];
+
+function isEmpty(value) {
+  if (value == null) return true;
+  if (typeof value === "boolean") return false;
+  if (typeof value === "number") return false;
+  return String(value).trim() === "";
+}
+
+function isPlaceholder(value) {
+  if (isEmpty(value)) return true;
+  const s = String(value).trim();
+  return PLACEHOLDER_PATTERNS.some((p) => p.test(s));
+}
+
+function isDiscordId(value) {
+  return /^\d{17,20}$/.test(String(value).trim());
+}
+
+function isConfiguredId(value) {
+  return isDiscordId(value) && !isPlaceholder(value);
+}
+
+function isValidToken(value) {
+  if (isPlaceholder(value)) return false;
+  const s = String(value).trim();
+  return s.length >= 50 && s.includes(".");
+}
+
+function scoreChecks(checks) {
+  const total = checks.length;
+  const passed = checks.filter((c) => c.ok).length;
+
+  if (total === 0) {
+    return { status: "done", subtitle: "Ready", passed: 0, total: 0 };
+  }
+
+  if (passed === 0) {
+    const hint = checks.find((c) => !c.ok)?.hint ?? "Not configured yet";
+    return { status: "todo", subtitle: hint, passed, total };
+  }
+
+  if (passed === total) {
+    return { status: "done", subtitle: "Configured and ready", passed, total };
+  }
+
+  const next = checks.find((c) => !c.ok);
+  return {
+    status: "progress",
+    subtitle: next?.hint ?? `${passed} of ${total} steps complete`,
+    passed,
+    total,
+  };
+}
+
+function evaluateTickets(supportbot, ticketPanel) {
+  const ticket = supportbot?.Ticket ?? {};
+  const ticketType = String(ticket.TicketType || "channels").toLowerCase();
+
+  return scoreChecks([
+    {
+      ok: ticketPanel?.Panel === true,
+      hint: "Enable the ticket panel",
+    },
+    {
+      ok: isConfiguredId(ticket.TicketHome),
+      hint: "Set TicketHome channel ID",
+    },
+    {
+      ok:
+        ticketType !== "channels" ||
+        isConfiguredId(ticket.TicketChannelsCategory),
+      hint: "Set ticket category ID",
+    },
+    {
+      ok: !isPlaceholder(ticketPanel?.Button?.Text),
+      hint: "Configure panel button text",
+    },
+  ]);
+}
+
+function evaluateSupportbot(supportbot) {
+  const roles = supportbot?.Roles?.StaffMember ?? {};
+  const welcome = supportbot?.Welcome ?? {};
+
+  return scoreChecks([
+    { ok: isValidToken(supportbot?.General?.Token), hint: "Add your bot token" },
+    {
+      ok:
+        isConfiguredId(roles.Staff) ||
+        isConfiguredId(roles.Admin) ||
+        isConfiguredId(roles.Moderator),
+      hint: "Set staff role IDs",
+    },
+    {
+      ok: !welcome.Enabled || isConfiguredId(welcome.Channel),
+      hint: "Set welcome channel ID",
+    },
+    {
+      ok: !isPlaceholder(supportbot?.Activity?.Status),
+      hint: "Set bot activity status",
+    },
+  ]);
+}
+
+function evaluateTranscripts(supportbot, transcriptCount) {
+  const ticketReady = isConfiguredId(supportbot?.Ticket?.TicketHome);
+
+  if (!ticketReady) {
+    // Ticket setup is tracked by the tickets module — avoid a misleading transcripts alert.
+    return {
+      status: "done",
+      subtitle: "Available after ticket channels are configured",
+      passed: 0,
+      total: 0,
+    };
+  }
+
+  if (transcriptCount > 0) {
+    return {
+      status: "done",
+      subtitle: `${transcriptCount} transcript${transcriptCount === 1 ? "" : "s"} saved`,
+      passed: 1,
+      total: 1,
+    };
+  }
+
+  return {
+    status: "done",
+    subtitle: "No transcripts yet — they are created when tickets close",
+    passed: 1,
+    total: 1,
+  };
+}
+
+function evaluateSuggestions(supportbot) {
+  const sug = supportbot?.Suggestions ?? {};
+  const mode = String(sug.Mode || "Channel").toLowerCase();
+
+  const channelOk =
+    mode === "forum"
+      ? isConfiguredId(sug.ForumChannel)
+      : isConfiguredId(sug.Channel);
+
+  return scoreChecks([
+    {
+      ok: channelOk,
+      hint:
+        mode === "forum"
+          ? "Set suggestions forum channel"
+          : "Set suggestions channel ID",
+    },
+    {
+      ok: !isPlaceholder(sug.UpvoteEmoji) && !isPlaceholder(sug.DownvoteEmoji),
+      hint: "Configure voting emojis",
+    },
+  ]);
+}
+
+function evaluateAi(supportbotAi) {
+  if (supportbotAi?.Enabled !== true) {
+    return {
+      status: "progress",
+      subtitle: "AI is disabled in config",
+      passed: 0,
+      total: 3,
+    };
+  }
+
+  return scoreChecks([
+    {
+      ok: !isPlaceholder(supportbotAi?.General?.Model_API_Key),
+      hint: "Add your model API key",
+    },
+    {
+      ok: isConfiguredId(supportbotAi?.Channels?.AIChannel),
+      hint: "Set AI channel ID",
+    },
+    {
+      ok: !isPlaceholder(supportbotAi?.General?.Model),
+      hint: "Choose an AI model",
+    },
+  ]);
+}
+
+function evaluateCommands(commands) {
+  const entries = Object.entries(commands || {}).filter(
+    ([, v]) => v && typeof v === "object" && "Enabled" in v,
+  );
+
+  if (!entries.length) {
+    return { status: "todo", subtitle: "No commands configured", passed: 0, total: 0 };
+  }
+
+  const enabled = entries.filter(([, v]) => v.Enabled !== false).length;
+  const total = entries.length;
+  const ratio = enabled / total;
+
+  if (ratio >= 0.85) {
+    return {
+      status: "done",
+      subtitle: `${enabled} of ${total} commands enabled`,
+      passed: enabled,
+      total,
+    };
+  }
+
+  if (enabled === 0) {
+    return {
+      status: "todo",
+      subtitle: "Enable slash commands",
+      passed: 0,
+      total,
+    };
+  }
+
+  return {
+    status: "progress",
+    subtitle: `${enabled} of ${total} commands enabled`,
+    passed: enabled,
+    total,
+  };
+}
+
+function countTranscripts() {
+  const dir = path.resolve(__dirname, "../Data/Transcripts");
+  if (!fs.existsSync(dir)) return 0;
+  return fs
+    .readdirSync(dir)
+    .filter((f) => f.endsWith("-transcript.html")).length;
+}
+
+function evaluateAllModules(configStore, options = {}) {
+  const supportbot = configStore.supportbot;
+  const ticketPanel = configStore.ticketPanel;
+  const supportbotAi = configStore.supportbotAi;
+  const commands = configStore.commands;
+  const transcriptCount =
+    options.transcriptCount ?? countTranscripts();
+
+  return {
+    tickets: evaluateTickets(supportbot, ticketPanel),
+    supportbot: evaluateSupportbot(supportbot),
+    transcripts: evaluateTranscripts(supportbot, transcriptCount),
+    suggestions: evaluateSuggestions(supportbot),
+    ai: evaluateAi(supportbotAi),
+    commands: evaluateCommands(commands),
+  };
+}
+
+module.exports = {
+  evaluateAllModules,
+  isPlaceholder,
+  isConfiguredId,
+};

Structures/NotificationService.js

@@ -0,0 +1,63 @@
+const notificationStore = require("./NotificationStore.js");
+const { fetchUpdateInfo } = require("./UpdateChecker.js");
+
+function notifyBotRestart(success, errorMessage) {
+  if (success) {
+    return notificationStore.add({
+      type: "bot",
+      title: "Bot restarted",
+      message:
+        "Discord bot reconnected with your latest config. API and dashboard stayed online.",
+    });
+  }
+
+  return notificationStore.add({
+    type: "error",
+    title: "Bot failed to restart",
+    message: errorMessage || "Check the logs for details.",
+    href: "/logs",
+  });
+}
+
+function notifyUpdateAvailable(info) {
+  return notificationStore.add({
+    id: "update-available",
+    type: "update",
+    title: "Update available",
+    message: `Version ${info.latest} is ready (you are on ${info.current}).`,
+    href: "/settings",
+  });
+}
+
+function notifyUpdateInstalled(message) {
+  return notificationStore.add({
+    type: "update",
+    title: "Update installed",
+    message:
+      message ||
+      "Files were updated. Restart your server (npm start) to finish applying changes.",
+    href: "/settings",
+  });
+}
+
+function clearUpdateAvailable() {
+  notificationStore.dismiss("update-available");
+}
+
+async function runUpdateCheck() {
+  const info = await fetchUpdateInfo();
+  if (info.updateAvailable) {
+    notifyUpdateAvailable(info);
+  } else {
+    clearUpdateAvailable();
+  }
+  return info;
+}
+
+module.exports = {
+  notifyBotRestart,
+  notifyUpdateAvailable,
+  notifyUpdateInstalled,
+  clearUpdateAvailable,
+  runUpdateCheck,
+};

Structures/NotificationStore.js

@@ -0,0 +1,86 @@
+const MAX_NOTIFICATIONS = 50;
+
+/** @type {Map<string, object>} */
+const byId = new Map();
+/** @type {string[]} */
+let order = [];
+
+/**
+ * @param {object} input
+ * @param {string} [input.id] Stable id replaces existing (e.g. update-available)
+ */
+function add(input) {
+  const id =
+    input.id ||
+    `n-${Date.now()}-${Math.random().toString(36).slice(2, 8)}`;
+
+  const item = {
+    id,
+    type: input.type || "info",
+    title: input.title || "Notification",
+    message: input.message || "",
+    href: input.href || null,
+    createdAt: input.createdAt || Date.now(),
+    read: false,
+  };
+
+  if (byId.has(id)) {
+    order = order.filter((x) => x !== id);
+  }
+
+  byId.set(id, item);
+  order.unshift(id);
+
+  while (order.length > MAX_NOTIFICATIONS) {
+    const removed = order.pop();
+    if (removed) byId.delete(removed);
+  }
+
+  return item;
+}
+
+function list() {
+  return order.map((id) => byId.get(id)).filter(Boolean);
+}
+
+function unreadCount() {
+  let n = 0;
+  for (const item of byId.values()) {
+    if (!item.read) n++;
+  }
+  return n;
+}
+
+function markRead(ids) {
+  if (ids === "all") {
+    for (const item of byId.values()) {
+      item.read = true;
+    }
+    return;
+  }
+  for (const id of ids) {
+    const item = byId.get(id);
+    if (item) item.read = true;
+  }
+}
+
+function dismiss(id) {
+  if (!byId.has(id)) return false;
+  byId.delete(id);
+  order = order.filter((x) => x !== id);
+  return true;
+}
+
+function clear() {
+  byId.clear();
+  order = [];
+}
+
+module.exports = {
+  add,
+  list,
+  unreadCount,
+  markRead,
+  dismiss,
+  clear,
+};

Structures/TicketManager.js

@@ -4,8 +4,9 @@ const Discord = require("discord.js");
 const yaml = require("js-yaml");
 const db = require("./Database.js");
 
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const supportbot = require("./ConfigStore").supportbot;
+const msgconfig = require("./ConfigStore").messages;
+const { createTranscriptHTML } = require("./TranscriptTemplate.js");
 
 function escapeHtml(str = "") {
   return String(str)
@@ -68,7 +69,7 @@ function renderAttachment(att) {
   if (type === "image") {
     return `
       <div class="attachment">
-        <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
+        <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
         <div class="attachment-preview attachment-image">
           <img src="${url}" alt="${name}" loading="lazy">
         </div>
@@ -79,7 +80,7 @@ function renderAttachment(att) {
   if (type === "video") {
     return `
       <div class="attachment">
-        <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
+        <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
         <div class="attachment-preview">
           <video controls preload="metadata">
             <source src="${url}">
@@ -92,7 +93,7 @@ function renderAttachment(att) {
   if (type === "audio") {
     return `
       <div class="attachment">
-        <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
+        <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
         <div class="attachment-preview">
           <audio controls preload="metadata">
             <source src="${url}">
@@ -104,7 +105,7 @@ function renderAttachment(att) {
 
   return `
     <div class="attachment">
-      <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
+      <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
     </div>
   `;
 }
@@ -134,394 +135,14 @@ function renderEmbeds(embeds = []) {
     .join("");
 }
 
-function createTranscriptHTML(ticket, reason) {
-  return `<!DOCTYPE html>
-<html lang="en">
-<head>
-  <meta charset="UTF-8">
-  <meta name="viewport" content="width=device-width, initial-scale=1.0">
-  <title>Transcript - ${escapeHtml(ticket.name)}</title>
-  <style>
-    :root {
-      --bg: #0b0f14;
-      --panel: #111821;
-      --panel-2: #182230;
-      --panel-3: #1d2938;
-      --border: #283548;
-      --text: #e6edf3;
-      --muted: #9fb0c3;
-      --accent: #22c55e;
-      --accent-soft: rgba(34, 197, 94, 0.12);
-      --code: #0f1720;
-    }
+async function createTranscript(interaction, ticketInput, reasonInput) {
+  let ticketRecord = typeof ticketInput === "object" && ticketInput !== null ? ticketInput : null;
+  let closeReason = typeof ticketInput === "string" ? ticketInput : reasonInput;
 
-    * {
-      box-sizing: border-box;
-    }
+  if (!ticketRecord && typeof db.getTicket === "function") {
+    ticketRecord = db.getTicket(interaction.channel.id) || {};
+  }
 
-    html, body {
-      margin: 0;
-      padding: 0;
-      background: var(--bg);
-      color: var(--text);
-      font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
-    }
-
-    body {
-      padding: 32px 20px;
-    }
-
-    .page {
-      max-width: 1100px;
-      margin: 0 auto;
-    }
-
-    .header {
-      background: var(--panel);
-      border: 1px solid var(--border);
-      border-radius: 16px;
-      padding: 24px;
-      margin-bottom: 18px;
-    }
-
-    .header-top {
-      display: flex;
-      justify-content: space-between;
-      align-items: flex-start;
-      gap: 16px;
-      flex-wrap: wrap;
-    }
-
-    .title-wrap h1 {
-      margin: 0;
-      font-size: 1.8rem;
-      line-height: 1.2;
-      font-weight: 800;
-      letter-spacing: -0.02em;
-    }
-
-    .title-wrap p {
-      margin: 8px 0 0;
-      color: var(--muted);
-      font-size: 0.98rem;
-    }
-
-    .badge {
-      display: inline-flex;
-      align-items: center;
-      gap: 8px;
-      background: var(--accent-soft);
-      color: #8df0ad;
-      border: 1px solid rgba(34, 197, 94, 0.25);
-      padding: 8px 12px;
-      border-radius: 999px;
-      font-size: 0.9rem;
-      font-weight: 700;
-      white-space: nowrap;
-    }
-
-    .meta-grid {
-      margin-top: 18px;
-      display: grid;
-      grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
-      gap: 12px;
-    }
-
-    .meta-card {
-      background: var(--panel-2);
-      border: 1px solid var(--border);
-      border-radius: 12px;
-      padding: 14px;
-    }
-
-    .meta-label {
-      color: var(--muted);
-      font-size: 0.82rem;
-      margin-bottom: 6px;
-      text-transform: uppercase;
-      letter-spacing: 0.08em;
-      font-weight: 700;
-    }
-
-    .meta-value {
-      font-size: 0.98rem;
-      font-weight: 600;
-      word-break: break-word;
-    }
-
-    .messages-wrap {
-      background: var(--panel);
-      border: 1px solid var(--border);
-      border-radius: 16px;
-      overflow: hidden;
-    }
-
-    .messages-header {
-      padding: 18px 20px;
-      border-bottom: 1px solid var(--border);
-      background: var(--panel-2);
-      font-weight: 800;
-      font-size: 1rem;
-    }
-
-    .message {
-      display: flex;
-      gap: 14px;
-      padding: 18px 20px;
-      border-bottom: 1px solid var(--border);
-    }
-
-    .message:last-child {
-      border-bottom: none;
-    }
-
-    .avatar {
-      width: 42px;
-      height: 42px;
-      min-width: 42px;
-      border-radius: 50%;
-      object-fit: cover;
-      background: var(--panel-3);
-      border: 1px solid var(--border);
-    }
-
-    .message-body {
-      min-width: 0;
-      flex: 1;
-    }
-
-    .message-header {
-      display: flex;
-      align-items: baseline;
-      gap: 10px;
-      flex-wrap: wrap;
-      margin-bottom: 8px;
-    }
-
-    .username {
-      font-weight: 800;
-      color: var(--text);
-      font-size: 0.98rem;
-    }
-
-    .userid {
-      color: var(--muted);
-      font-size: 0.8rem;
-      font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
-    }
-
-    .timestamp {
-      color: var(--muted);
-      font-size: 0.82rem;
-      margin-left: auto;
-    }
-
-    .content {
-      color: var(--text);
-      font-size: 0.96rem;
-      line-height: 1.6;
-      word-break: break-word;
-    }
-
-    .content:empty {
-      display: none;
-    }
-
-    .discord-embed {
-      margin-top: 12px;
-      background: var(--panel-2);
-      border: 1px solid var(--border);
-      border-left: 4px solid var(--accent);
-      border-radius: 10px;
-      padding: 12px 14px;
-    }
-
-    .discord-embed-title {
-      font-weight: 800;
-      margin-bottom: 6px;
-    }
-
-    .discord-embed-description {
-      color: var(--text);
-      line-height: 1.5;
-    }
-
-    .embed-field {
-      margin-top: 10px;
-      padding-top: 10px;
-      border-top: 1px solid rgba(255,255,255,0.06);
-    }
-
-    .embed-field-name {
-      font-weight: 700;
-      margin-bottom: 4px;
-    }
-
-    .embed-field-value {
-      color: var(--text);
-      line-height: 1.5;
-    }
-
-    .attachment {
-      margin-top: 12px;
-      background: var(--panel-2);
-      border: 1px solid var(--border);
-      border-radius: 12px;
-      padding: 12px;
-    }
-
-    .attachment-file {
-      display: inline-block;
-      color: #8fd9a8;
-      text-decoration: none;
-      font-weight: 700;
-      word-break: break-word;
-    }
-
-    .attachment-file:hover {
-      text-decoration: underline;
-    }
-
-    .attachment-preview {
-      margin-top: 10px;
-    }
-
-    .attachment-preview img,
-    .attachment-preview video {
-      width: 100%;
-      max-width: 560px;
-      border-radius: 10px;
-      border: 1px solid var(--border);
-      display: block;
-      background: #0a0f15;
-    }
-
-    .attachment-preview audio {
-      width: 100%;
-      max-width: 560px;
-      display: block;
-    }
-
-    code {
-      background: var(--code);
-      border: 1px solid var(--border);
-      padding: 2px 6px;
-      border-radius: 6px;
-      font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
-      font-size: 0.9em;
-    }
-
-    pre {
-      background: var(--code);
-      border: 1px solid var(--border);
-      padding: 12px;
-      border-radius: 10px;
-      overflow-x: auto;
-      white-space: pre-wrap;
-      word-break: break-word;
-    }
-
-    pre code {
-      background: transparent;
-      border: none;
-      padding: 0;
-    }
-
-    a {
-      color: #8fd9ff;
-    }
-
-    .empty-state {
-      padding: 24px 20px;
-      color: var(--muted);
-    }
-
-    @media (max-width: 700px) {
-      body {
-        padding: 18px 12px;
-      }
-
-      .header,
-      .messages-wrap {
-        border-radius: 12px;
-      }
-
-      .message {
-        padding: 14px;
-      }
-
-      .timestamp {
-        width: 100%;
-        margin-left: 0;
-      }
-    }
-  </style>
-</head>
-<body>
-  <div class="page">
-    <section class="header">
-      <div class="header-top">
-        <div class="title-wrap">
-          <h1>Ticket Transcript</h1>
-          <p>Exported conversation log for support ticket <strong>${escapeHtml(ticket.name)}</strong></p>
-        </div>
-        <div class="badge">Closed Transcript</div>
-      </div>
-
-      <div class="meta-grid">
-        <div class="meta-card">
-          <div class="meta-label">Channel</div>
-          <div class="meta-value">${escapeHtml(ticket.name)}</div>
-        </div>
-        <div class="meta-card">
-          <div class="meta-label">Ticket ID</div>
-          <div class="meta-value">${escapeHtml(ticket.id)}</div>
-        </div>
-        <div class="meta-card">
-          <div class="meta-label">Message Count</div>
-          <div class="meta-value">${ticket.messages.length}</div>
-        </div>
-        <div class="meta-card">
-          <div class="meta-label">Close Reason</div>
-          <div class="meta-value">${escapeHtml(reason || "No Reason Provided.")}</div>
-        </div>
-      </div>
-    </section>
-
-    <section class="messages-wrap">
-      <div class="messages-header">Messages</div>
-      ${
-        ticket.messages.length
-          ? ticket.messages
-              .map(
-                (msg) => `
-        <article class="message">
-          <img src="${escapeHtml(msg.avatar || "")}" alt="Avatar" class="avatar">
-          <div class="message-body">
-            <div class="message-header">
-              <span class="username">${escapeHtml(msg.username || "Unknown User")}</span>
-              <span class="userid">${escapeHtml(msg.userId || "Unknown ID")}</span>
-              <span class="timestamp">${formatDate(msg.timestamp)}</span>
-            </div>
-
-            <div class="content">${parseMarkdown(msg.content || "")}</div>
-
-            ${renderEmbeds(msg.embeds || [])}
-            ${(msg.attachments || []).map(renderAttachment).join("")}
-          </div>
-        </article>
-      `,
-              )
-              .join("")
-          : `<div class="empty-state">No messages were found in this ticket.</div>`
-      }
-    </section>
-  </div>
-</body>
-</html>`;
-}
-
-async function createTranscript(interaction, ticket, reason) {
   const { getChannel } = interaction.client;
 
   const transcriptChannel = await getChannel(
@@ -574,12 +195,27 @@ async function createTranscript(interaction, ticket, reason) {
     db.updateTicketStatus(interaction.channel.id, "closed");
   }
 
-  const ticketUserId = ticket.user_id || ticket.user;
+  let ticketUserId = ticketRecord?.user_id || ticketRecord?.user || ticketRecord?.author_id;
+
+  if (!ticketUserId && interaction.channel.permissionOverwrites) {
+    const memberOverwrite = interaction.channel.permissionOverwrites.cache.find(
+      (pow) => pow.type === 1 && pow.id !== interaction.client.user.id
+    );
+    if (memberOverwrite) {
+      ticketUserId = memberOverwrite.id;
+    }
+  }
+
+  if (!ticketUserId && allMessages.length > 0) {
+    const firstNonBotMsg = allMessages.find((m) => !m.author.bot);
+    if (firstNonBotMsg) {
+      ticketUserId = firstNonBotMsg.author.id;
+    }
+  }
+
   const tUser =
-    interaction.client.users.cache.get(ticketUserId) ||
-    (ticketUserId
-      ? await interaction.client.users.fetch(ticketUserId).catch(() => null)
-      : null);
+    (ticketUserId ? interaction.client.users.cache.get(ticketUserId) : null) ||
+    (ticketUserId ? await interaction.client.users.fetch(ticketUserId).catch(() => null) : null);
 
   const transcriptEmbed = new Discord.EmbedBuilder()
     .setTitle(msgconfig.TicketLog.Title)
@@ -590,16 +226,37 @@ async function createTranscript(interaction, ticket, reason) {
     })
     .setDescription(
       `> **Ticket:** ${interaction.channel.name} (\`${interaction.channel.id}\`)\n` +
-        `> **User:** ${tUser?.tag || "Unknown User"} (\`${tUser?.id || ticketUserId || "Unknown"}\`)\n` +
+        `> **User:** ${tUser ? `<@${tUser.id}> (\`${tUser.tag}\`)` : "Unknown User"}\n` +
         `> **Closed by:** <@${interaction.user.id}>\n` +
         `> **Message Count:** ${transcriptData.length}`,
     )
     .addFields({
       name: "Reason",
-      value: `\`\`\`${reason || "No Reason Provided."}\`\`\``,
+      value: `\`\`\`${closeReason || "No Reason Provided."}\`\`\``,
       inline: false,
     });
 
+  try {
+    const configStore = require("./ConfigStore");
+    const transcriptStore = require("./TranscriptStore");
+    const apiConfig = configStore.api?.API;
+    const tSettings = transcriptStore.getSettings();
+
+    if (apiConfig?.Enabled !== false) {
+      const port = apiConfig?.Port || 3000;
+      const isPublic = Boolean(tSettings?.publicAccess?.enabled);
+      const transcriptUrl = `http://localhost:${port}/transcripts/${interaction.channel.id}`;
+
+      transcriptEmbed.addFields({
+        name: isPublic ? "Public Web Transcript" : "Dashboard Transcript",
+        value: `[${isPublic ? "Click here to view public transcript" : "Click here to view in Dashboard"}](${transcriptUrl})`,
+        inline: false,
+      });
+    }
+  } catch (err) {
+    console.warn("[TicketManager] Could not add web transcript URL:", err.message);
+  }
+
   const transcriptDir = path.join(process.cwd(), "./Data/Transcripts");
   if (!fs.existsSync(transcriptDir)) {
     fs.mkdirSync(transcriptDir, { recursive: true });
@@ -614,7 +271,7 @@ async function createTranscript(interaction, ticket, reason) {
       name: interaction.channel.name,
       messages: transcriptData,
     },
-    reason,
+    closeReason,
   );
 
   fs.writeFileSync(htmlPath, html, "utf8");
@@ -633,4 +290,4 @@ async function createTranscript(interaction, ticket, reason) {
 
 module.exports = {
   createTranscript,
-};
+};

Structures/TranscriptStore.js

@@ -0,0 +1,223 @@
+const fs = require('fs');
+const path = require('path');
+
+const TRANSCRIPT_DIR = path.join(__dirname, '../Data/Transcripts');
+const SETTINGS_FILE = path.join(__dirname, '../Data/transcript-settings.json');
+
+const DEFAULT_SETTINGS = {
+    autoDelete: {
+        enabled: false,
+        afterDays: 30,
+    },
+    publicAccess: {
+        enabled: false,
+    },
+};
+
+let purgeTimer = null;
+
+function ensureTranscriptDir() {
+    if (!fs.existsSync(TRANSCRIPT_DIR)) {
+        fs.mkdirSync(TRANSCRIPT_DIR, { recursive: true });
+    }
+}
+
+function getSettings() {
+    try {
+        if (!fs.existsSync(SETTINGS_FILE)) {
+            return JSON.parse(JSON.stringify(DEFAULT_SETTINGS));
+        }
+        const raw = JSON.parse(fs.readFileSync(SETTINGS_FILE, 'utf8'));
+        const days = Number(raw?.autoDelete?.afterDays);
+        return {
+            autoDelete: {
+                enabled: Boolean(raw?.autoDelete?.enabled),
+                afterDays:
+                    Number.isFinite(days) && days >= 1
+                        ? Math.min(Math.floor(days), 3650)
+                        : DEFAULT_SETTINGS.autoDelete.afterDays,
+            },
+            publicAccess: {
+                enabled: Boolean(raw?.publicAccess?.enabled),
+            },
+        };
+    } catch {
+        return JSON.parse(JSON.stringify(DEFAULT_SETTINGS));
+    }
+}
+
+function saveSettings(patch) {
+    const current = getSettings();
+    const next = {
+        autoDelete: {
+            enabled:
+                patch?.autoDelete?.enabled !== undefined
+                    ? Boolean(patch.autoDelete.enabled)
+                    : current.autoDelete.enabled,
+            afterDays:
+                patch?.autoDelete?.afterDays !== undefined
+                    ? Math.min(
+                          Math.max(Math.floor(Number(patch.autoDelete.afterDays) || 1), 1),
+                          3650,
+                      )
+                    : current.autoDelete.afterDays,
+        },
+        publicAccess: {
+            enabled:
+                patch?.publicAccess?.enabled !== undefined
+                    ? Boolean(patch.publicAccess.enabled)
+                    : current.publicAccess.enabled,
+        },
+    };
+
+    const dir = path.dirname(SETTINGS_FILE);
+    if (!fs.existsSync(dir)) {
+        fs.mkdirSync(dir, { recursive: true });
+    }
+    fs.writeFileSync(SETTINGS_FILE, JSON.stringify(next, null, 2), 'utf8');
+    return next;
+}
+
+function normalizeId(rawId) {
+    return String(rawId).replace(/[^0-9]/g, '');
+}
+
+function readTranscriptFile(rawId) {
+    const id = normalizeId(rawId);
+    if (!id) return null;
+    ensureTranscriptDir();
+    const filePath = path.join(TRANSCRIPT_DIR, `${id}-transcript.html`);
+    if (!fs.existsSync(filePath)) return null;
+    const content = fs.readFileSync(filePath, 'utf8');
+    const titleMatch = content.match(/<title>\s*Transcript\s*-\s*([^<]+)\s*<\/title>/i);
+    return {
+        id,
+        filePath,
+        filename: `${id}-transcript.html`,
+        content,
+        ticketName: titleMatch ? titleMatch[1].trim() : null,
+    };
+}
+
+function listTranscripts() {
+    ensureTranscriptDir();
+    if (!fs.existsSync(TRANSCRIPT_DIR)) {
+        return [];
+    }
+    return fs
+        .readdirSync(TRANSCRIPT_DIR)
+        .filter((f) => f.endsWith('-transcript.html'))
+        .map((f) => {
+            const id = f.replace('-transcript.html', '');
+            const stats = fs.statSync(path.join(TRANSCRIPT_DIR, f));
+            const parsed = readTranscriptFile(id);
+            return {
+                id,
+                filename: f,
+                createdAt: stats.mtime.toISOString(),
+                size: stats.size,
+                ticketName: parsed?.ticketName ?? null,
+            };
+        })
+        .sort((a, b) => new Date(b.createdAt) - new Date(a.createdAt));
+}
+
+function deleteTranscript(rawId) {
+    const id = normalizeId(rawId);
+    if (!id) return false;
+    const filePath = path.join(TRANSCRIPT_DIR, `${id}-transcript.html`);
+    if (!fs.existsSync(filePath)) return false;
+    fs.unlinkSync(filePath);
+    return true;
+}
+
+function purgeExpiredTranscripts() {
+    const settings = getSettings();
+    if (!settings.autoDelete.enabled) {
+        return { deleted: 0, skipped: true };
+    }
+
+    ensureTranscriptDir();
+    const maxAgeMs = settings.autoDelete.afterDays * 24 * 60 * 60 * 1000;
+    const cutoff = Date.now() - maxAgeMs;
+    let deleted = 0;
+
+    for (const f of fs.readdirSync(TRANSCRIPT_DIR)) {
+        if (!f.endsWith('-transcript.html')) continue;
+        const filePath = path.join(TRANSCRIPT_DIR, f);
+        const stats = fs.statSync(filePath);
+        if (stats.mtime.getTime() < cutoff) {
+            fs.unlinkSync(filePath);
+            deleted += 1;
+        }
+    }
+
+    return { deleted, skipped: false };
+}
+
+function notFoundHtml(message = 'Transcript not found') {
+    return `<!DOCTYPE html><html lang="en"><head><meta charset="UTF-8"><meta name="viewport" content="width=device-width,initial-scale=1"><title>Transcript</title>
+<style>body{font-family:system-ui,sans-serif;padding:2rem;background:#0b0f14;color:#e6edf3;margin:0}</style></head>
+<body><h1>${message}</h1></body></html>`;
+}
+
+function servePublicTranscript(req, res) {
+    const settings = getSettings();
+    if (!settings.publicAccess.enabled) {
+        return res.status(404).type('html').send(notFoundHtml('Transcript not found'));
+    }
+
+    const transcript = readTranscriptFile(req.params.id);
+    if (!transcript) {
+        return res.status(404).type('html').send(notFoundHtml('Transcript not found'));
+    }
+
+    res.setHeader('Content-Type', 'text/html; charset=utf-8');
+    res.setHeader('Cache-Control', 'public, max-age=120');
+    return res.send(transcript.content);
+}
+
+function startAutoDeleteScheduler(intervalMs = 60 * 60 * 1000) {
+    if (purgeTimer) return;
+
+    const run = () => {
+        try {
+            const result = purgeExpiredTranscripts();
+            if (result.deleted > 0) {
+                console.log(
+                    `[Transcripts] Auto-deleted ${result.deleted} transcript(s) older than ${getSettings().autoDelete.afterDays} day(s)`,
+                );
+            }
+        } catch (err) {
+            console.error('[Transcripts] Auto-delete failed:', err.message);
+        }
+    };
+
+    run();
+    purgeTimer = setInterval(run, intervalMs);
+    if (typeof purgeTimer.unref === 'function') {
+        purgeTimer.unref();
+    }
+}
+
+function getPublicUrl(req, id) {
+    const settings = getSettings();
+    if (!settings.publicAccess.enabled) return null;
+    const host = req.get('host');
+    const proto = req.get('x-forwarded-proto') || req.protocol || 'http';
+    return `${proto}://${host}/transcripts/${id}`;
+}
+
+module.exports = {
+    TRANSCRIPT_DIR,
+    DEFAULT_SETTINGS,
+    getSettings,
+    saveSettings,
+    readTranscriptFile,
+    listTranscripts,
+    deleteTranscript,
+    purgeExpiredTranscripts,
+    servePublicTranscript,
+    startAutoDeleteScheduler,
+    getPublicUrl,
+};

Structures/TranscriptTemplate.js

@@ -0,0 +1,721 @@
+const fs = require("fs");
+const path = require("path");
+const yaml = require("js-yaml");
+const {
+  normalizeFontFamily,
+  resolveTypography,
+} = require("./googleFonts.js");
+
+const TEMPLATE_PATH = path.join(__dirname, "../Configs/transcript-template.yml");
+
+let cachedTemplate = null;
+
+function escapeHtml(str = "") {
+  return String(str)
+    .replace(/&/g, "&")
+    .replace(/</g, "&lt;")
+    .replace(/>/g, "&gt;")
+    .replace(/"/g, "&quot;");
+}
+
+function parseMarkdown(content = "") {
+  let safe = escapeHtml(content);
+
+  safe = safe.replace(/```([\s\S]*?)```/g, "<pre><code>$1</code></pre>");
+  safe = safe.replace(/`(.*?)`/g, "<code>$1</code>");
+  safe = safe.replace(/\|\|(.*?)\|\|/g, '<span class="spoiler">$1</span>');
+  safe = safe.replace(/\*\*(.*?)\*\*/g, "<strong>$1</strong>");
+  safe = safe.replace(/\*(.*?)\*/g, "<em>$1</em>");
+  safe = safe.replace(/_(.*?)_/g, "<em>$1</em>");
+  safe = safe.replace(/~~(.*?)~~/g, "<del>$1</del>");
+  safe = safe.replace(/__(.*?)__/g, "<u>$1</u>");
+  safe = safe.replace(/&lt;@!?(\d+)&gt;/g, '<span class="mention">@User</span>');
+  safe = safe.replace(/&lt;@&amp;(\d+)&gt;/g, '<span class="mention">@Role</span>');
+  safe = safe.replace(
+    /\[(.*?)\]\((.*?)\)/g,
+    '<a href="$2" target="_blank" rel="noopener noreferrer">$1</a>',
+  );
+
+  return safe.replace(/\n/g, "<br>");
+}
+
+function formatDate(iso) {
+  try {
+    return new Date(iso).toLocaleString("en-GB", {
+      dateStyle: "medium",
+      timeStyle: "short",
+    });
+  } catch {
+    return iso;
+  }
+}
+
+function getFileTypeInfo(att) {
+  const fileName = String(att.name || "attachment").toLowerCase();
+
+  if (/\.(png|jpg|jpeg|gif|webp|bmp|svg)$/i.test(fileName)) {
+    return "image";
+  }
+  if (/\.(mp4|webm|mov|m4v)$/i.test(fileName)) {
+    return "video";
+  }
+  if (/\.(mp3|wav|ogg|m4a|flac)$/i.test(fileName)) {
+    return "audio";
+  }
+  return "file";
+}
+
+function renderAttachment(att) {
+  const url = escapeHtml(att.url || "");
+  const name = escapeHtml(att.name || "attachment");
+  const type = getFileTypeInfo(att);
+
+  if (type === "image") {
+    return `
+      <div class="attachment">
+        <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
+        <div class="attachment-preview attachment-image">
+          <img src="${url}" alt="${name}" loading="lazy">
+        </div>
+      </div>
+    `;
+  }
+
+  if (type === "video") {
+    return `
+      <div class="attachment">
+        <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
+        <div class="attachment-preview">
+          <video controls preload="metadata">
+            <source src="${url}">
+          </video>
+        </div>
+      </div>
+    `;
+  }
+
+  if (type === "audio") {
+    return `
+      <div class="attachment">
+        <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
+        <div class="attachment-preview">
+          <audio controls preload="metadata">
+            <source src="${url}">
+          </audio>
+        </div>
+      </div>
+    `;
+  }
+
+  return `
+    <div class="attachment">
+      <a href="${url}" target="_blank" rel="noopener noreferrer" class="attachment-file">📎 ${name}</a>
+    </div>
+  `;
+}
+
+function renderEmbeds(embeds = []) {
+  return embeds
+    .map((embed) => {
+      const color = embed.color || "#5865F2";
+      const fields = (embed.fields || [])
+        .map(
+          (field) => `
+            <div class="embed-field ${field.inline ? 'inline-field' : ''}">
+              <div class="embed-field-name">${escapeHtml(field.name || "Field")}</div>
+              <div class="embed-field-value">${parseMarkdown(field.value || "")}</div>
+            </div>
+          `,
+        )
+        .join("");
+
+      const author = embed.author ? `
+        <div class="embed-author">
+          ${embed.author.iconURL ? `<img src="${escapeHtml(embed.author.iconURL)}" class="embed-author-icon" />` : ''}
+          <span>${escapeHtml(embed.author.name || '')}</span>
+        </div>
+      ` : '';
+
+      const thumbnail = embed.thumbnail?.url ? `
+        <img src="${escapeHtml(embed.thumbnail.url)}" class="embed-thumbnail" />
+      ` : '';
+
+      const image = embed.image?.url ? `
+        <div class="embed-image"><img src="${escapeHtml(embed.image.url)}" /></div>
+      ` : '';
+
+      const footer = (embed.footer || embed.timestamp) ? `
+        <div class="embed-footer">
+          ${embed.footer?.iconURL ? `<img src="${escapeHtml(embed.footer.iconURL)}" class="embed-footer-icon" />` : ''}
+          ${embed.footer?.text ? `<span>${escapeHtml(embed.footer.text)}</span>` : ''}
+        </div>
+      ` : '';
+
+      return `
+        <div class="discord-embed" style="border-left-color: ${escapeHtml(color)}; border-left-width: 4px; border-left-style: solid; position: relative;">
+          ${author}
+          ${thumbnail}
+          ${embed.title ? `<div class="discord-embed-title">${parseMarkdown(embed.title)}</div>` : ""}
+          ${embed.description ? `<div class="discord-embed-description">${parseMarkdown(embed.description)}</div>` : ""}
+          ${fields ? `<div class="embed-fields-grid">${fields}</div>` : ""}
+          ${image}
+          ${footer}
+        </div>
+      `;
+    })
+    .join("");
+}
+
+function deepMerge(base, patch) {
+  const out = structuredClone(base);
+  for (const [key, val] of Object.entries(patch || {})) {
+    if (
+      val &&
+      typeof val === "object" &&
+      !Array.isArray(val) &&
+      out[key] &&
+      typeof out[key] === "object" &&
+      !Array.isArray(out[key])
+    ) {
+      out[key] = deepMerge(out[key], val);
+    } else {
+      out[key] = val;
+    }
+  }
+  return out;
+}
+
+function getDefaultTemplate() {
+  return {
+    Theme: {
+      Background: "#0b0f14",
+      Panel: "#111821",
+      PanelSecondary: "#182230",
+      PanelTertiary: "#1d2938",
+      Border: "#283548",
+      Text: "#e6edf3",
+      Muted: "#9fb0c3",
+      Accent: "#22c55e",
+      AccentSoft: "rgba(34, 197, 94, 0.12)",
+      AccentBorder: "rgba(34, 197, 94, 0.25)",
+      AccentText: "#8df0ad",
+      Link: "#8fd9ff",
+      AttachmentLink: "#8fd9a8",
+      CodeBackground: "#0f1720",
+    },
+    Typography: {
+      FontFamily: "Inter",
+    },
+    Header: {
+      Title: "Ticket Transcript",
+      Subtitle:
+        "Exported conversation log for support ticket **{{ticketName}}**",
+      Badge: "Closed Transcript",
+      ShowMetaCards: true,
+    },
+    Meta: {
+      ChannelLabel: "Channel",
+      TicketIdLabel: "Ticket ID",
+      MessageCountLabel: "Message Count",
+      CloseReasonLabel: "Close Reason",
+      DefaultCloseReason: "No Reason Provided.",
+    },
+    Messages: {
+      SectionTitle: "Messages",
+      EmptyState: "No messages were found in this ticket.",
+    },
+    Advanced: {
+      CustomCss: "",
+    },
+  };
+}
+
+function normalizeTemplate(raw) {
+  const merged = deepMerge(getDefaultTemplate(), raw || {});
+  if (merged.Typography) {
+    merged.Typography.FontFamily = normalizeFontFamily(
+      merged.Typography.FontFamily,
+    );
+  }
+  return merged;
+}
+
+function loadTemplateFromDisk() {
+  try {
+    if (!fs.existsSync(TEMPLATE_PATH)) {
+      const defaults = getDefaultTemplate();
+      fs.mkdirSync(path.dirname(TEMPLATE_PATH), { recursive: true });
+      fs.writeFileSync(TEMPLATE_PATH, yaml.dump(defaults), "utf8");
+      return defaults;
+    }
+    const parsed = yaml.load(fs.readFileSync(TEMPLATE_PATH, "utf8"));
+    return normalizeTemplate(parsed);
+  } catch (err) {
+    console.error("[TranscriptTemplate] Failed to load template:", err.message);
+    return getDefaultTemplate();
+  }
+}
+
+function getTemplate() {
+  if (!cachedTemplate) {
+    cachedTemplate = loadTemplateFromDisk();
+  }
+  return structuredClone(cachedTemplate);
+}
+
+function reloadTemplate() {
+  cachedTemplate = loadTemplateFromDisk();
+  return getTemplate();
+}
+
+function saveTemplate(data) {
+  const merged = normalizeTemplate(data);
+  fs.mkdirSync(path.dirname(TEMPLATE_PATH), { recursive: true });
+  fs.writeFileSync(TEMPLATE_PATH, yaml.dump(merged), "utf8");
+  cachedTemplate = merged;
+  return merged;
+}
+
+function applyPlaceholders(text, ctx) {
+  return String(text || "")
+    .replace(/\{\{ticketName\}\}/g, ctx.name || "")
+    .replace(/\{\{ticketId\}\}/g, ctx.id || "")
+    .replace(/\{\{messageCount\}\}/g, String(ctx.messageCount ?? 0))
+    .replace(/\{\{reason\}\}/g, ctx.reason || "");
+}
+
+function formatHeaderText(text, ctx) {
+  const withPlaceholders = applyPlaceholders(text, ctx);
+  const escaped = escapeHtml(withPlaceholders);
+  return escaped.replace(/\*\*(.+?)\*\*/g, "<strong>$1</strong>");
+}
+
+function buildStyles(template) {
+  const t = template.Theme;
+  const { fontFamilyCss } = resolveTypography(template.Typography?.FontFamily);
+  const custom = String(template.Advanced?.CustomCss || "").trim();
+
+  return `
+    :root {
+      --bg: ${t.Background};
+      --panel: ${t.Panel};
+      --panel-2: ${t.PanelSecondary};
+      --panel-3: ${t.PanelTertiary};
+      --border: ${t.Border};
+      --text: ${t.Text};
+      --muted: ${t.Muted};
+      --accent: ${t.Accent};
+      --accent-soft: ${t.AccentSoft};
+      --accent-border: ${t.AccentBorder};
+      --accent-text: ${t.AccentText};
+      --link: ${t.Link};
+      --attachment-link: ${t.AttachmentLink};
+      --code: ${t.CodeBackground};
+    }
+
+    * { box-sizing: border-box; }
+
+    html, body {
+      margin: 0;
+      padding: 0;
+      background: var(--bg);
+      color: var(--text);
+      font-family: ${fontFamilyCss};
+    }
+
+    body { padding: 32px 20px; }
+
+    .page { max-width: 1100px; margin: 0 auto; }
+
+    .header {
+      background: var(--panel);
+      border: 1px solid var(--border);
+      border-radius: 16px;
+      padding: 24px;
+      margin-bottom: 18px;
+    }
+
+    .header-top {
+      display: flex;
+      justify-content: space-between;
+      align-items: flex-start;
+      gap: 16px;
+      flex-wrap: wrap;
+    }
+
+    .title-wrap h1 {
+      margin: 0;
+      font-size: 1.8rem;
+      line-height: 1.2;
+      font-weight: 800;
+      letter-spacing: -0.02em;
+    }
+
+    .title-wrap p {
+      margin: 8px 0 0;
+      color: var(--muted);
+      font-size: 0.98rem;
+    }
+
+    .badge {
+      display: inline-flex;
+      align-items: center;
+      gap: 8px;
+      background: var(--accent-soft);
+      color: var(--accent-text);
+      border: 1px solid var(--accent-border);
+      padding: 8px 12px;
+      border-radius: 999px;
+      font-size: 0.9rem;
+      font-weight: 700;
+      white-space: nowrap;
+    }
+
+    .meta-grid {
+      margin-top: 18px;
+      display: grid;
+      grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
+      gap: 12px;
+    }
+
+    .meta-card {
+      background: var(--panel-2);
+      border: 1px solid var(--border);
+      border-radius: 12px;
+      padding: 14px;
+    }
+
+    .meta-label {
+      color: var(--muted);
+      font-size: 0.82rem;
+      margin-bottom: 6px;
+      text-transform: uppercase;
+      letter-spacing: 0.08em;
+      font-weight: 700;
+    }
+
+    .meta-value {
+      font-size: 0.98rem;
+      font-weight: 600;
+      word-break: break-word;
+    }
+
+    .messages-wrap {
+      background: var(--panel);
+      border: 1px solid var(--border);
+      border-radius: 16px;
+      overflow: hidden;
+    }
+
+    .messages-header {
+      padding: 18px 20px;
+      border-bottom: 1px solid var(--border);
+      background: var(--panel-2);
+      font-weight: 800;
+      font-size: 1rem;
+    }
+
+    .message {
+      display: flex;
+      gap: 14px;
+      padding: 18px 20px;
+      border-bottom: 1px solid var(--border);
+    }
+
+    .message:last-child { border-bottom: none; }
+
+    .avatar {
+      width: 42px;
+      height: 42px;
+      min-width: 42px;
+      border-radius: 50%;
+      object-fit: cover;
+      background: var(--panel-3);
+      border: 1px solid var(--border);
+    }
+
+    .message-body { min-width: 0; flex: 1; }
+
+    .message-header {
+      display: flex;
+      align-items: baseline;
+      gap: 10px;
+      flex-wrap: wrap;
+      margin-bottom: 8px;
+    }
+
+    .username {
+      font-weight: 800;
+      color: var(--text);
+      font-size: 0.98rem;
+    }
+
+    .userid {
+      color: var(--muted);
+      font-size: 0.8rem;
+      font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
+    }
+
+    .timestamp {
+      color: var(--muted);
+      font-size: 0.82rem;
+      margin-left: auto;
+    }
+
+    .content {
+      color: var(--text);
+      font-size: 0.96rem;
+      line-height: 1.6;
+      word-break: break-word;
+    }
+
+    .content:empty { display: none; }
+
+    .discord-embed {
+      margin-top: 12px;
+      background: var(--panel-2);
+      border: 1px solid var(--border);
+      border-left: 4px solid var(--accent);
+      border-radius: 10px;
+      padding: 12px 14px;
+    }
+
+    .discord-embed-title { font-weight: 800; margin-bottom: 6px; }
+    .discord-embed-description { color: var(--text); line-height: 1.5; }
+
+    .embed-author { display: flex; align-items: center; gap: 8px; font-weight: 700; font-size: 0.9em; margin-bottom: 6px; }
+    .embed-author-icon { width: 18px; height: 18px; border-radius: 50%; }
+    .embed-fields-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 10px; margin-top: 10px; padding-top: 10px; border-top: 1px solid rgba(255,255,255,0.06); }
+    .embed-thumbnail { position: absolute; top: 12px; right: 12px; width: 44px; height: 44px; border-radius: 6px; object-fit: cover; }
+    .embed-image img { width: 100%; max-height: 300px; object-fit: cover; border-radius: 8px; margin-top: 10px; }
+    .embed-footer { display: flex; align-items: center; gap: 6px; font-size: 0.8em; color: var(--muted); margin-top: 8px; padding-top: 6px; border-top: 1px solid rgba(255,255,255,0.04); }
+    .embed-footer-icon { width: 14px; height: 14px; border-radius: 50%; }
+    .mention { background: rgba(88, 101, 242, 0.2); color: #5865F2; padding: 2px 6px; border-radius: 4px; font-weight: 600; font-size: 0.9em; }
+    .spoiler { background: #202225; color: transparent; border-radius: 4px; padding: 0 4px; cursor: pointer; }
+    .spoiler:hover { color: inherit; background: rgba(255,255,255,0.1); }
+
+    .embed-field {
+      margin-top: 6px;
+    }
+
+    .embed-field-name { font-weight: 700; margin-bottom: 4px; font-size: 0.85em; text-transform: uppercase; color: var(--muted); }
+    .embed-field-value { color: var(--text); line-height: 1.5; }
+
+    .attachment {
+      margin-top: 12px;
+      background: var(--panel-2);
+      border: 1px solid var(--border);
+      border-radius: 12px;
+      padding: 12px;
+    }
+
+    .attachment-file {
+      display: inline-block;
+      color: var(--attachment-link);
+      text-decoration: none;
+      font-weight: 700;
+      word-break: break-word;
+    }
+
+    .attachment-file:hover { text-decoration: underline; }
+
+    .attachment-preview { margin-top: 10px; }
+
+    .attachment-preview img,
+    .attachment-preview video {
+      width: 100%;
+      max-width: 560px;
+      border-radius: 10px;
+      border: 1px solid var(--border);
+      display: block;
+      background: #0a0f15;
+    }
+
+    .attachment-preview audio {
+      width: 100%;
+      max-width: 560px;
+      display: block;
+    }
+
+    code {
+      background: var(--code);
+      border: 1px solid var(--border);
+      padding: 2px 6px;
+      border-radius: 6px;
+      font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
+      font-size: 0.9em;
+    }
+
+    pre {
+      background: var(--code);
+      border: 1px solid var(--border);
+      padding: 12px;
+      border-radius: 10px;
+      overflow-x: auto;
+      white-space: pre-wrap;
+      word-break: break-word;
+    }
+
+    pre code { background: transparent; border: none; padding: 0; }
+
+    a { color: var(--link); }
+
+    .empty-state { padding: 24px 20px; color: var(--muted); }
+
+    @media (max-width: 700px) {
+      body { padding: 18px 12px; }
+      .header, .messages-wrap { border-radius: 12px; }
+      .message { padding: 14px; }
+      .timestamp { width: 100%; margin-left: 0; }
+    }
+
+    ${custom}
+  `;
+}
+
+function getSampleTicket() {
+  return {
+    id: "123456789012345678",
+    name: "ticket-support-demo",
+    messages: [
+      {
+        username: "SupportBot",
+        userId: "100000000000000001",
+        avatar: "https://cdn.discordapp.com/embed/avatars/0.png",
+        timestamp: new Date().toISOString(),
+        content: "Hello! Thanks for opening a ticket. How can we help?",
+        embeds: [],
+        attachments: [],
+      },
+      {
+        username: "Member",
+        userId: "100000000000000002",
+        avatar: "https://cdn.discordapp.com/embed/avatars/1.png",
+        timestamp: new Date(Date.now() - 60000).toISOString(),
+        content: "I need help with my purchase — order **#48291**.",
+        embeds: [
+          {
+            title: "Order details",
+            description: "Payment received · awaiting delivery",
+            fields: [{ name: "Status", value: "Pending" }],
+          },
+        ],
+        attachments: [],
+      },
+    ],
+  };
+}
+
+function createTranscriptHTML(ticket, reason, templateInput) {
+  const template = templateInput
+    ? normalizeTemplate(templateInput)
+    : getTemplate();
+  const header = template.Header;
+  const meta = template.Meta;
+  const messagesCfg = template.Messages;
+  const closeReason = reason || meta.DefaultCloseReason;
+  const ctx = {
+    name: ticket.name,
+    id: ticket.id,
+    messageCount: ticket.messages.length,
+    reason: closeReason,
+  };
+
+  const { headLinks } = resolveTypography(template.Typography?.FontFamily);
+
+  const metaSection = header.ShowMetaCards
+    ? `
+      <div class="meta-grid">
+        <div class="meta-card">
+          <div class="meta-label">${escapeHtml(meta.ChannelLabel)}</div>
+          <div class="meta-value">${escapeHtml(ticket.name)}</div>
+        </div>
+        <div class="meta-card">
+          <div class="meta-label">${escapeHtml(meta.TicketIdLabel)}</div>
+          <div class="meta-value">${escapeHtml(ticket.id)}</div>
+        </div>
+        <div class="meta-card">
+          <div class="meta-label">${escapeHtml(meta.MessageCountLabel)}</div>
+          <div class="meta-value">${ticket.messages.length}</div>
+        </div>
+        <div class="meta-card">
+          <div class="meta-label">${escapeHtml(meta.CloseReasonLabel)}</div>
+          <div class="meta-value">${escapeHtml(closeReason)}</div>
+        </div>
+      </div>
+    `
+    : "";
+
+  return `<!DOCTYPE html>
+<html lang="en">
+<head>
+  <meta charset="UTF-8">
+  <meta name="viewport" content="width=device-width, initial-scale=1.0">
+  <title>Transcript - ${escapeHtml(ticket.name)}</title>
+  ${headLinks}
+  <style>${buildStyles(template)}</style>
+</head>
+<body>
+  <div class="page">
+    <section class="header">
+      <div class="header-top">
+        <div class="title-wrap">
+          <h1>${escapeHtml(header.Title)}</h1>
+          <p>${formatHeaderText(header.Subtitle, ctx)}</p>
+        </div>
+        <div class="badge">${escapeHtml(header.Badge)}</div>
+      </div>
+      ${metaSection}
+    </section>
+
+    <section class="messages-wrap">
+      <div class="messages-header">${escapeHtml(messagesCfg.SectionTitle)}</div>
+      ${
+        ticket.messages.length
+          ? ticket.messages
+              .map(
+                (msg) => `
+        <article class="message">
+          <img src="${escapeHtml(msg.avatar || "")}" alt="Avatar" class="avatar">
+          <div class="message-body">
+            <div class="message-header">
+              <span class="username">${escapeHtml(msg.username || "Unknown User")}</span>
+              <span class="userid">${escapeHtml(msg.userId || "Unknown ID")}</span>
+              <span class="timestamp">${formatDate(msg.timestamp)}</span>
+            </div>
+            <div class="content">${parseMarkdown(msg.content || "")}</div>
+            ${renderEmbeds(msg.embeds || [])}
+            ${(msg.attachments || []).map(renderAttachment).join("")}
+          </div>
+        </article>
+      `,
+              )
+              .join("")
+          : `<div class="empty-state">${escapeHtml(messagesCfg.EmptyState)}</div>`
+      }
+    </section>
+  </div>
+</body>
+</html>`;
+}
+
+function renderPreview(templateInput) {
+  const sample = getSampleTicket();
+  return createTranscriptHTML(
+    sample,
+    "Resolved — thank you for contacting support.",
+    templateInput,
+  );
+}
+
+module.exports = {
+  TEMPLATE_PATH,
+  getDefaultTemplate,
+  getTemplate,
+  reloadTemplate,
+  saveTemplate,
+  normalizeTemplate,
+  getSampleTicket,
+  createTranscriptHTML,
+  renderPreview,
+};

Structures/UpdateChecker.js

@@ -0,0 +1,73 @@
+const fs = require("fs");
+const path = require("path");
+
+const REPOSITORIES = [
+  { id: "bot", name: "SupportBot", repo: "Emerald-Services/SupportBot", branch: "release" },
+  { id: "dashboard", name: "SupportBot Dashboard", repo: "Emerald-Services/SupportBot-Dashboard", branch: "release" }
+];
+
+function compareVersions(a, b) {
+  const pa = String(a)
+    .replace(/^v/i, "")
+    .split(".")
+    .map((n) => parseInt(n, 10) || 0);
+  const pb = String(b)
+    .replace(/^v/i, "")
+    .split(".")
+    .map((n) => parseInt(n, 10) || 0);
+  for (let i = 0; i < Math.max(pa.length, pb.length); i++) {
+    if ((pa[i] || 0) > (pb[i] || 0)) return 1;
+    if ((pa[i] || 0) < (pb[i] || 0)) return -1;
+  }
+  return 0;
+}
+
+async function fetchUpdateInfo() {
+  const axios = require("axios");
+  const pkgPath = path.join(__dirname, "../package.json");
+  const currentPkg = JSON.parse(fs.readFileSync(pkgPath, "utf8"));
+  const currentVersion = currentPkg.version;
+
+  const checks = [];
+
+  for (const target of REPOSITORIES) {
+    let installedVersion = target.id === "bot" ? currentPkg.version : (currentPkg.dashboardVersion || "1.0.0");
+    let latest = installedVersion;
+    try {
+      const pkgUrl = target.id === 'dashboard' 
+        ? `https://raw.githubusercontent.com/${target.repo}/${target.branch}/dashboard/package.json`
+        : `https://raw.githubusercontent.com/${target.repo}/${target.branch}/package.json`;
+        
+      const remoteRes = await axios.get(pkgUrl, {
+        timeout: 15000,
+        headers: { "User-Agent": "SupportBot-Updater" },
+      });
+      if (remoteRes.data && remoteRes.data.version) {
+        latest = remoteRes.data.version;
+      }
+    } catch (e) {
+      console.warn(`[Updater] Failed to check ${target.repo} for updates.`);
+    }
+
+    const updateAvailable = compareVersions(latest, installedVersion) > 0;
+
+    checks.push({
+      id: target.id,
+      name: target.name,
+      current: installedVersion,
+      latest,
+      updateAvailable,
+      repository: `https://github.com/${target.repo}`,
+      branch: target.branch,
+      zipUrl: `https://github.com/${target.repo}/archive/refs/heads/${target.branch}.zip`,
+    });
+  }
+
+  return checks;
+}
+
+module.exports = {
+  compareVersions,
+  fetchUpdateInfo,
+  REPOSITORIES,
+};

Structures/asyncTimeout.js

@@ -0,0 +1,14 @@
+function withTimeout(promise, ms, message) {
+  let timer;
+  const timeout = new Promise((_, reject) => {
+    timer = setTimeout(() => {
+      reject(new Error(message || `Timed out after ${ms}ms`));
+    }, ms);
+  });
+
+  return Promise.race([promise, timeout]).finally(() => {
+    clearTimeout(timer);
+  });
+}
+
+module.exports = { withTimeout };

Structures/googleFonts.js

@@ -0,0 +1,84 @@
+/** Curated Google Fonts for transcript HTML (keep in sync with dashboard/src/lib/google-fonts.ts). */
+
+const SYSTEM_FALLBACK =
+  'ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif';
+
+const GOOGLE_FONTS = [
+  { id: "Inter", label: "Inter" },
+  { id: "Roboto", label: "Roboto" },
+  { id: "Open Sans", label: "Open Sans" },
+  { id: "Lato", label: "Lato" },
+  { id: "Montserrat", label: "Montserrat" },
+  { id: "Poppins", label: "Poppins" },
+  { id: "Nunito", label: "Nunito" },
+  { id: "Raleway", label: "Raleway" },
+  { id: "Work Sans", label: "Work Sans" },
+  { id: "Source Sans 3", label: "Source Sans 3" },
+  { id: "DM Sans", label: "DM Sans" },
+  { id: "Manrope", label: "Manrope" },
+  { id: "Outfit", label: "Outfit" },
+  { id: "Rubik", label: "Rubik" },
+  { id: "Ubuntu", label: "Ubuntu" },
+  { id: "Fira Sans", label: "Fira Sans" },
+  { id: "PT Sans", label: "PT Sans" },
+  { id: "Noto Sans", label: "Noto Sans" },
+  { id: "Oswald", label: "Oswald" },
+  { id: "Merriweather", label: "Merriweather" },
+  { id: "Playfair Display", label: "Playfair Display" },
+  { id: "Libre Baskerville", label: "Libre Baskerville" },
+  { id: "JetBrains Mono", label: "JetBrains Mono" },
+  { id: "Fira Code", label: "Fira Code" },
+];
+
+const GOOGLE_FONT_IDS = new Set(GOOGLE_FONTS.map((f) => f.id));
+
+function normalizeFontFamily(fontFamily) {
+  if (!fontFamily || typeof fontFamily !== "string") return "Inter";
+  const trimmed = fontFamily.trim();
+  if (trimmed === "system") return "system";
+  if (!trimmed.includes(",")) {
+    return GOOGLE_FONT_IDS.has(trimmed) ? trimmed : "Inter";
+  }
+  const match = trimmed.match(/^["']?([^"',]+)["']?/);
+  const first = match?.[1]?.trim();
+  if (first && GOOGLE_FONT_IDS.has(first)) return first;
+  return "Inter";
+}
+
+function googleFontsCssUrl(familyIds) {
+  const families = familyIds
+    .map((id) => {
+      const encoded = encodeURIComponent(id).replace(/%20/g, "+");
+      return `family=${encoded}:wght@400;600;700;800`;
+    })
+    .join("&");
+  return `https://fonts.googleapis.com/css2?${families}&display=swap`;
+}
+
+function resolveTypography(fontFamily) {
+  const id = normalizeFontFamily(fontFamily);
+
+  if (id === "system") {
+    return {
+      fontId: "system",
+      fontFamilyCss: SYSTEM_FALLBACK,
+      headLinks: "",
+    };
+  }
+
+  const url = googleFontsCssUrl([id]);
+  return {
+    fontId: id,
+    fontFamilyCss: `"${id}", ${SYSTEM_FALLBACK}`,
+    headLinks: `<link rel="preconnect" href="https://fonts.googleapis.com"><link rel="preconnect" href="https://fonts.gstatic.com" crossorigin><link href="${url}" rel="stylesheet">`,
+  };
+}
+
+module.exports = {
+  GOOGLE_FONTS,
+  GOOGLE_FONT_IDS,
+  SYSTEM_FALLBACK,
+  normalizeFontFamily,
+  googleFontsCssUrl,
+  resolveTypography,
+};

index.js

@@ -13,23 +13,33 @@
 const fs = require("fs");
 const path = require("path");
 
-const yaml = require("js-yaml");
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8")
-);
+const configStore = require("./Structures/ConfigStore.js");
 
 const Client = require("./Structures/Client.js");
 const client = new Client({
-  intents: ['Guilds', 'GuildMembers', 'GuildMessages', 'MessageContent']
+  intents: ["Guilds", "GuildMembers", "GuildMessages", "MessageContent"],
 });
 
 const APIServer = require("./API/server.js");
 
-client.start(supportbot.General.Token);
+// Start dashboard API immediately — do not wait for Discord clientReady
+const api = new APIServer(client);
+client.apiServer = api;
 
-client.once('ready', () => {
-    const api = new APIServer(client);
-    api.start();
+if (api.config?.Enabled) {
+  const port = api.config.Port || 3000;
+  api.start(port);
+  console.log(
+    `[Dashboard] API listening on http://localhost:${port} (bot may still be connecting)`,
+  );
+} else {
+  console.warn("[Dashboard] API disabled in Configs/api.yml");
+}
+
+client.start(configStore.supportbot.General.Token);
+
+client.on("clientReady", () => {
+  console.log("[Dashboard] Discord bot is ready — full stats and guild tools are available");
 });
 
 // SupportBot - New Logging System
@@ -49,7 +59,16 @@ logTypes.forEach((type) => {
 function logToFile(type, data) {
   const date = new Date().toISOString().split("T")[0];
   const file = path.join(`./Logs/${type}`, `${type}-${date}.log`);
-  fs.appendFileSync(file, `[${new Date().toISOString()}] ${data}\n`);
+  const timestamp = new Date().toISOString();
+  fs.appendFileSync(file, `[${timestamp}] ${data}\n`);
+
+  if (global.apiServer) {
+    global.apiServer.broadcast("log", {
+      type,
+      timestamp,
+      message: String(data)
+    });
+  }
 }
 
 const origLog = console.log;
@@ -77,14 +96,3 @@ process.on("unhandledRejection", (reason) => {
 process.on("uncaughtException", (err) => {
   console.error("Uncaught Exception:", err);
 });
-
-
-
-
-
-
-
-
-
-
-

package.json

@@ -1,11 +1,12 @@
 {
   "name": "supportbot",
-  "version": "26.0.0-prerelease-1",
+  "version": "26.2-pre-2",
   "description": "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand.",
   "main": "index.js",
   "scripts": {
     "setup": "npm i && node index.js",
-    "start": "node index.js"
+    "start": "node index.js",
+    "git:setup": "node scripts/setup-git-security.js"
   },
   "repository": {
     "type": "git",
@@ -16,11 +17,13 @@
   "bugs": {
     "url": "https://github.com/Emerald-Services/SupportBot/issues"
   },
-  "homepage": "https://community.emeraldsrv.dev",
+  "homepage": "https://emeraldsrv.dev",
   "dependencies": {
     "@vitalets/google-translate-api": "^9.2.1",
+    "adm-zip": "^0.6.0",
     "axios": "^1.7.2",
     "better-sqlite3": "^12.2.0",
+    "cookie-parser": "^1.4.7",
     "cors": "^2.8.6",
     "discord.js": "^14.13.0",
     "express": "^5.2.1",
@@ -35,4 +38,4 @@
     "systeminformation": "^5.31.5",
     "yaml": "^2.8.3"
   }
-}
+}

public/dashboard/assets/index-BpDEEtaJ.js

@@ -0,0 +1,206 @@
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+ * @license React
+ * react-jsx-runtime.production.js
+ *
+ * Copyright (c) Meta Platforms, Inc. and affiliates.
+ *
+ * This source code is licensed under the MIT license found in the
+ * LICENSE file in the root directory of this source tree.
+ */var Bb;function v3(){if(Bb)return Fi;Bb=1;var e=Symbol.for("react.transitional.element"),n=Symbol.for("react.fragment");function a(o,l,c){var d=null;if(c!==void 0&&(d=""+c),l.key!==void 0&&(d=""+l.key),"key"in l){c={};for(var m in l)m!=="key"&&(c[m]=l[m])}else c=l;return l=c.ref,{$$typeof:e,type:o,key:d,ref:l!==void 0?l:null,props:c}}return Fi.Fragment=n,Fi.jsx=a,Fi.jsxs=a,Fi}var Ub;function b3(){return Ub||(Ub=1,Jm.exports=v3()),Jm.exports}var s=b3(),ep={exports:{}},Pe={};/**
+ * @license React
+ * react.production.js
+ *
+ * Copyright (c) Meta Platforms, Inc. and affiliates.
+ *
+ * This source code is licensed under the MIT license found in the
+ * LICENSE file in the root directory of this source tree.
+ */var Hb;function y3(){if(Hb)return Pe;Hb=1;var e=Symbol.for("react.transitional.element"),n=Symbol.for("react.portal"),a=Symbol.for("react.fragment"),o=Symbol.for("react.strict_mode"),l=Symbol.for("react.profiler"),c=Symbol.for("react.consumer"),d=Symbol.for("react.context"),m=Symbol.for("react.forward_ref"),p=Symbol.for("react.suspense"),h=Symbol.for("react.memo"),b=Symbol.for("react.lazy"),g=Symbol.for("react.activity"),y=Symbol.iterator;function w(_){return _===null||typeof _!="object"?null:(_=y&&_[y]||_["@@iterator"],typeof _=="function"?_:null)}var j={isMounted:function(){return!1},enqueueForceUpdate:function(){},enqueueReplaceState:function(){},enqueueSetState:function(){}},S=Object.assign,E={};function N(_,D,G){this.props=_,this.context=D,this.refs=E,this.updater=G||j}N.prototype.isReactComponent={},N.prototype.setState=function(_,D){if(typeof _!="object"&&typeof _!="function"&&_!=null)throw Error("takes an object of state variables to update or a function which returns an object of state variables.");this.updater.enqueueSetState(this,_,D,"setState")},N.prototype.forceUpdate=function(_){this.updater.enqueueForceUpdate(this,_,"forceUpdate")};function k(){}k.prototype=N.prototype;function T(_,D,G){this.props=_,this.context=D,this.refs=E,this.updater=G||j}var A=T.prototype=new k;A.constructor=T,S(A,N.prototype),A.isPureReactComponent=!0;var O=Array.isArray;function M(){}var z={H:null,A:null,T:null,S:null},B=Object.prototype.hasOwnProperty;function K(_,D,G){var V=G.ref;return{$$typeof:e,type:_,key:D,ref:V!==void 0?V:null,props:G}}function U(_,D){return K(_.type,D,_.props)}function q(_){return typeof _=="object"&&_!==null&&_.$$typeof===e}function ue(_){var D={"=":"=0",":":"=2"};return"$"+_.replace(/[=:]/g,function(G){return D[G]})}var pe=/\/+/g;function xe(_,D){return typeof _=="object"&&_!==null&&_.key!=null?ue(""+_.key):D.toString(36)}function se(_){switch(_.status){case"fulfilled":return _.value;case"rejected":throw _.reason;default:switch(typeof _.status=="string"?_.then(M,M):(_.status="pending",_.then(function(D){_.status==="pending"&&(_.status="fulfilled",_.value=D)},function(D){_.status==="pending"&&(_.status="rejected",_.reason=D)})),_.status){case"fulfilled":return _.value;case"rejected":throw _.reason}}throw _}function L(_,D,G,V,F){var oe=typeof _;(oe==="undefined"||oe==="boolean")&&(_=null);var ae=!1;if(_===null)ae=!0;else switch(oe){case"bigint":case"string":case"number":ae=!0;break;case"object":switch(_.$$typeof){case e:case n:ae=!0;break;case b:return ae=_._init,L(ae(_._payload),D,G,V,F)}}if(ae)return F=F(_),ae=V===""?"."+xe(_,0):V,O(F)?(G="",ae!=null&&(G=ae.replace(pe,"$&/")+"/"),L(F,D,G,"",function(Y){return Y})):F!=null&&(q(F)&&(F=U(F,G+(F.key==null||_&&_.key===F.key?"":(""+F.key).replace(pe,"$&/")+"/")+ae)),D.push(F)),1;ae=0;var be=V===""?".":V+":";if(O(_))for(var ve=0;ve<_.length;ve++)V=_[ve],oe=be+xe(V,ve),ae+=L(V,D,G,oe,F);else if(ve=w(_),typeof ve=="function")for(_=ve.call(_),ve=0;!(V=_.next()).done;)V=V.value,oe=be+xe(V,ve++),ae+=L(V,D,G,oe,F);else if(oe==="object"){if(typeof _.then=="function")return L(se(_),D,G,V,F);throw D=String(_),Error("Objects are not valid as a React child (found: "+(D==="[object Object]"?"object with keys {"+Object.keys(_).join(", ")+"}":D)+"). 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+ * @license React
+ * scheduler.production.js
+ *
+ * Copyright (c) Meta Platforms, Inc. and affiliates.
+ *
+ * This source code is licensed under the MIT license found in the
+ * LICENSE file in the root directory of this source tree.
+ */var Gb;function w3(){return Gb||(Gb=1,(function(e){function n(L,I){var H=L.length;L.push(I);e:for(;0<H;){var Z=H-1>>>1,te=L[Z];if(0<l(te,I))L[Z]=I,L[H]=te,H=Z;else break e}}function a(L){return L.length===0?null:L[0]}function o(L){if(L.length===0)return null;var I=L[0],H=L.pop();if(H!==I){L[0]=H;e:for(var Z=0,te=L.length,_=te>>>1;Z<_;){var D=2*(Z+1)-1,G=L[D],V=D+1,F=L[V];if(0>l(G,H))V<te&&0>l(F,G)?(L[Z]=F,L[V]=H,Z=V):(L[Z]=G,L[D]=H,Z=D);else if(V<te&&0>l(F,H))L[Z]=F,L[V]=H,Z=V;else break e}}return I}function l(L,I){var H=L.sortIndex-I.sortIndex;return H!==0?H:L.id-I.id}if(e.unstable_now=void 0,typeof performance=="object"&&typeof performance.now=="function"){var c=performance;e.unstable_now=function(){return c.now()}}else{var d=Date,m=d.now();e.unstable_now=function(){return d.now()-m}}var p=[],h=[],b=1,g=null,y=3,w=!1,j=!1,S=!1,E=!1,N=typeof setTimeout=="function"?setTimeout:null,k=typeof clearTimeout=="function"?clearTimeout:null,T=typeof setImmediate<"u"?setImmediate:null;function A(L){for(var I=a(h);I!==null;){if(I.callback===null)o(h);else if(I.startTime<=L)o(h),I.sortIndex=I.expirationTime,n(p,I);else break;I=a(h)}}function O(L){if(S=!1,A(L),!j)if(a(p)!==null)j=!0,M||(M=!0,ue());else{var I=a(h);I!==null&&se(O,I.startTime-L)}}var M=!1,z=-1,B=5,K=-1;function U(){return E?!0:!(e.unstable_now()-K<B)}function q(){if(E=!1,M){var L=e.unstable_now();K=L;var I=!0;try{e:{j=!1,S&&(S=!1,k(z),z=-1),w=!0;var H=y;try{t:{for(A(L),g=a(p);g!==null&&!(g.expirationTime>L&&U());){var Z=g.callback;if(typeof Z=="function"){g.callback=null,y=g.priorityLevel;var te=Z(g.expirationTime<=L);if(L=e.unstable_now(),typeof te=="function"){g.callback=te,A(L),I=!0;break t}g===a(p)&&o(p),A(L)}else o(p);g=a(p)}if(g!==null)I=!0;else{var _=a(h);_!==null&&se(O,_.startTime-L),I=!1}}break e}finally{g=null,y=H,w=!1}I=void 0}}finally{I?ue():M=!1}}}var ue;if(typeof T=="function")ue=function(){T(q)};else if(typeof MessageChannel<"u"){var pe=new MessageChannel,xe=pe.port2;pe.port1.onmessage=q,ue=function(){xe.postMessage(null)}}else ue=function(){N(q,0)};function se(L,I){z=N(function(){L(e.unstable_now())},I)}e.unstable_IdlePriority=5,e.unstable_ImmediatePriority=1,e.unstable_LowPriority=4,e.unstable_NormalPriority=3,e.unstable_Profiling=null,e.unstable_UserBlockingPriority=2,e.unstable_cancelCallback=function(L){L.callback=null},e.unstable_forceFrameRate=function(L){0>L||125<L?console.error("forceFrameRate takes a positive int between 0 and 125, forcing frame rates higher than 125 fps is not supported"):B=0<L?Math.floor(1e3/L):5},e.unstable_getCurrentPriorityLevel=function(){return y},e.unstable_next=function(L){switch(y){case 1:case 2:case 3:var I=3;break;default:I=y}var H=y;y=I;try{return L()}finally{y=H}},e.unstable_requestPaint=function(){E=!0},e.unstable_runWithPriority=function(L,I){switch(L){case 1:case 2:case 3:case 4:case 5:break;default:L=3}var H=y;y=L;try{return I()}finally{y=H}},e.unstable_scheduleCallback=function(L,I,H){var Z=e.unstable_now();switch(typeof H=="object"&&H!==null?(H=H.delay,H=typeof H=="number"&&0<H?Z+H:Z):H=Z,L){case 1:var te=-1;break;case 2:te=250;break;case 5:te=1073741823;break;case 4:te=1e4;break;default:te=5e3}return te=H+te,L={id:b++,callback:I,priorityLevel:L,startTime:H,expirationTime:te,sortIndex:-1},H>Z?(L.sortIndex=H,n(h,L),a(p)===null&&L===a(h)&&(S?(k(z),z=-1):S=!0,se(O,H-Z))):(L.sortIndex=te,n(p,L),j||w||(j=!0,M||(M=!0,ue()))),L},e.unstable_shouldYield=U,e.unstable_wrapCallback=function(L){var I=y;return function(){var H=y;y=I;try{return L.apply(this,arguments)}finally{y=H}}}})(rp)),rp}var Fb;function C3(){return Fb||(Fb=1,np.exports=w3()),np.exports}var ap={exports:{}},ln={};/**
+ * @license React
+ * react-dom.production.js
+ *
+ * Copyright (c) Meta Platforms, Inc. and affiliates.
+ *
+ * This source code is licensed under the MIT license found in the
+ * LICENSE file in the root directory of this source tree.
+ */var Wb;function S3(){if(Wb)return ln;Wb=1;var e=Ku();function n(p){var h="https://react.dev/errors/"+p;if(1<arguments.length){h+="?args[]="+encodeURIComponent(arguments[1]);for(var b=2;b<arguments.length;b++)h+="&args[]="+encodeURIComponent(arguments[b])}return"Minified React error #"+p+"; visit "+h+" for the full message or use the non-minified dev environment for full errors and additional helpful warnings."}function a(){}var o={d:{f:a,r:function(){throw Error(n(522))},D:a,C:a,L:a,m:a,X:a,S:a,M:a},p:0,findDOMNode:null},l=Symbol.for("react.portal");function c(p,h,b){var g=3<arguments.length&&arguments[3]!==void 0?arguments[3]:null;return{$$typeof:l,key:g==null?null:""+g,children:p,containerInfo:h,implementation:b}}var d=e.__CLIENT_INTERNALS_DO_NOT_USE_OR_WARN_USERS_THEY_CANNOT_UPGRADE;function m(p,h){if(p==="font")return"";if(typeof h=="string")return h==="use-credentials"?h:""}return ln.__DOM_INTERNALS_DO_NOT_USE_OR_WARN_USERS_THEY_CANNOT_UPGRADE=o,ln.createPortal=function(p,h){var b=2<arguments.length&&arguments[2]!==void 0?arguments[2]:null;if(!h||h.nodeType!==1&&h.nodeType!==9&&h.nodeType!==11)throw Error(n(299));return c(p,h,null,b)},ln.flushSync=function(p){var h=d.T,b=o.p;try{if(d.T=null,o.p=2,p)return p()}finally{d.T=h,o.p=b,o.d.f()}},ln.preconnect=function(p,h){typeof p=="string"&&(h?(h=h.crossOrigin,h=typeof h=="string"?h==="use-credentials"?h:"":void 0):h=null,o.d.C(p,h))},ln.prefetchDNS=function(p){typeof p=="string"&&o.d.D(p)},ln.preinit=function(p,h){if(typeof p=="string"&&h&&typeof h.as=="string"){var b=h.as,g=m(b,h.crossOrigin),y=typeof h.integrity=="string"?h.integrity:void 0,w=typeof h.fetchPriority=="string"?h.fetchPriority:void 0;b==="style"?o.d.S(p,typeof h.precedence=="string"?h.precedence:void 0,{crossOrigin:g,integrity:y,fetchPriority:w}):b==="script"&&o.d.X(p,{crossOrigin:g,integrity:y,fetchPriority:w,nonce:typeof h.nonce=="string"?h.nonce:void 0})}},ln.preinitModule=function(p,h){if(typeof p=="string")if(typeof h=="object"&&h!==null){if(h.as==null||h.as==="script"){var b=m(h.as,h.crossOrigin);o.d.M(p,{crossOrigin:b,integrity:typeof h.integrity=="string"?h.integrity:void 0,nonce:typeof h.nonce=="string"?h.nonce:void 0})}}else h==null&&o.d.M(p)},ln.preload=function(p,h){if(typeof p=="string"&&typeof h=="object"&&h!==null&&typeof h.as=="string"){var b=h.as,g=m(b,h.crossOrigin);o.d.L(p,b,{crossOrigin:g,integrity:typeof h.integrity=="string"?h.integrity:void 0,nonce:typeof h.nonce=="string"?h.nonce:void 0,type:typeof h.type=="string"?h.type:void 0,fetchPriority:typeof h.fetchPriority=="string"?h.fetchPriority:void 0,referrerPolicy:typeof h.referrerPolicy=="string"?h.referrerPolicy:void 0,imageSrcSet:typeof h.imageSrcSet=="string"?h.imageSrcSet:void 0,imageSizes:typeof h.imageSizes=="string"?h.imageSizes:void 0,media:typeof h.media=="string"?h.media:void 0})}},ln.preloadModule=function(p,h){if(typeof p=="string")if(h){var b=m(h.as,h.crossOrigin);o.d.m(p,{as:typeof h.as=="string"&&h.as!=="script"?h.as:void 0,crossOrigin:b,integrity:typeof h.integrity=="string"?h.integrity:void 0})}else o.d.m(p)},ln.requestFormReset=function(p){o.d.r(p)},ln.unstable_batchedUpdates=function(p,h){return p(h)},ln.useFormState=function(p,h,b){return d.H.useFormState(p,h,b)},ln.useFormStatus=function(){return d.H.useHostTransitionStatus()},ln.version="19.2.6",ln}var Yb;function M0(){if(Yb)return ap.exports;Yb=1;function e(){if(!(typeof __REACT_DEVTOOLS_GLOBAL_HOOK__>"u"||typeof __REACT_DEVTOOLS_GLOBAL_HOOK__.checkDCE!="function"))try{__REACT_DEVTOOLS_GLOBAL_HOOK__.checkDCE(e)}catch(n){console.error(n)}}return e(),ap.exports=S3(),ap.exports}/**
+ * @license React
+ * react-dom-client.production.js
+ *
+ * Copyright (c) Meta Platforms, Inc. and affiliates.
+ *
+ * This source code is licensed under the MIT license found in the
+ * LICENSE file in the root directory of this source tree.
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+ * react-router v7.15.1
+ *
+ * Copyright (c) Remix Software Inc.
+ *
+ * This source code is licensed under the MIT license found in the
+ * LICENSE.md file in the root directory of this source tree.
+ *
+ * @license MIT
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+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const gC=(...e)=>e.filter((n,a,o)=>!!n&&n.trim()!==""&&o.indexOf(n)===a).join(" ").trim();/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const VR=e=>e.replace(/([a-z0-9])([A-Z])/g,"$1-$2").toLowerCase();/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const GR=e=>e.replace(/^([A-Z])|[\s-_]+(\w)/g,(n,a,o)=>o?o.toUpperCase():a.toLowerCase());/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const Hy=e=>{const n=GR(e);return n.charAt(0).toUpperCase()+n.slice(1)};/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */var Cp={xmlns:"http://www.w3.org/2000/svg",width:24,height:24,viewBox:"0 0 24 24",fill:"none",stroke:"currentColor",strokeWidth:2,strokeLinecap:"round",strokeLinejoin:"round"};/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const FR=e=>{for(const n in e)if(n.startsWith("aria-")||n==="role"||n==="title")return!0;return!1},WR=f.createContext({}),YR=()=>f.useContext(WR),qR=f.forwardRef(({color:e,size:n,strokeWidth:a,absoluteStrokeWidth:o,className:l="",children:c,iconNode:d,...m},p)=>{const{size:h=24,strokeWidth:b=2,absoluteStrokeWidth:g=!1,color:y="currentColor",className:w=""}=YR()??{},j=o??g?Number(a??b)*24/Number(n??h):a??b;return f.createElement("svg",{ref:p,...Cp,width:n??h??Cp.width,height:n??h??Cp.height,stroke:e??y,strokeWidth:j,className:gC("lucide",w,l),...!c&&!FR(m)&&{"aria-hidden":"true"},...m},[...d.map(([S,E])=>f.createElement(S,E)),...Array.isArray(c)?c:[c]])});/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const aa=(e,n)=>{const a=f.forwardRef(({className:o,...l},c)=>f.createElement(qR,{ref:c,iconNode:n,className:gC(`lucide-${VR(Hy(e))}`,`lucide-${e}`,o),...l}));return a.displayName=Hy(e),a};/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const KR=[["path",{d:"M20 6 9 17l-5-5",key:"1gmf2c"}]],xC=aa("check",KR);/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const XR=[["path",{d:"m6 9 6 6 6-6",key:"qrunsl"}]],vC=aa("chevron-down",XR);/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const ZR=[["path",{d:"m9 18 6-6-6-6",key:"mthhwq"}]],QR=aa("chevron-right",ZR);/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const JR=[["path",{d:"m18 15-6-6-6 6",key:"153udz"}]],eA=aa("chevron-up",JR);/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const tA=[["circle",{cx:"12",cy:"12",r:"10",key:"1mglay"}],["path",{d:"m9 12 2 2 4-4",key:"dzmm74"}]],Vy=aa("circle-check",tA);/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const nA=[["circle",{cx:"12",cy:"12",r:"10",key:"1mglay"}]],rA=aa("circle",nA);/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const aA=[["rect",{width:"18",height:"18",x:"3",y:"3",rx:"2",key:"afitv7"}],["path",{d:"M9 3v18",key:"fh3hqa"}]],oA=aa("panel-left",aA);/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const sA=[["path",{d:"m21 21-4.34-4.34",key:"14j7rj"}],["circle",{cx:"11",cy:"11",r:"8",key:"4ej97u"}]],iA=aa("search",sA);/**
+ * @license lucide-react v1.16.0 - ISC
+ *
+ * This source code is licensed under the ISC license.
+ * See the LICENSE file in the root directory of this source tree.
+ */const lA=[["path",{d:"M18 6 6 18",key:"1bl5f8"}],["path",{d:"m6 6 12 12",key:"d8bk6v"}]],bC=aa("x",lA),dg=BR,fg=UR,cA=f.forwardRef(({className:e,inset:n,children:a,...o},l)=>s.jsxs(pC,{ref:l,className:fe("flex cursor-default select-none items-center gap-2 rounded-sm px-2 py-1.5 text-sm outline-none focus:bg-accent data-[state=open]:bg-accent [&_svg]:pointer-events-none [&_svg]:size-4 [&_svg]:shrink-0",n&&"pl-8",e),...o,children:[a,s.jsx(QR,{className:"ml-auto"})]}));cA.displayName=pC.displayName;const uA=f.forwardRef(({className:e,...n},a)=>s.jsx(hC,{ref:a,className:fe("z-50 min-w-[8rem] overflow-hidden rounded-md border bg-popover p-1 text-popover-foreground shadow-lg data-[state=open]:animate-in data-[state=closed]:animate-out data-[state=closed]:fade-out-0 data-[state=open]:fade-in-0 data-[state=closed]:zoom-out-95 data-[state=open]:zoom-in-95 data-[side=bottom]:slide-in-from-top-2 data-[side=left]:slide-in-from-right-2 data-[side=right]:slide-in-from-left-2 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+
+If you want to hide the \`${n.titleName}\`, you can wrap it with our VisuallyHidden component.
+
+For more information, see https://radix-ui.com/primitives/docs/components/${n.docsSlug}`;return f.useEffect(()=>{e&&(document.getElementById(e)||console.error(a))},[a,e]),null},DA="DialogDescriptionWarning",LA=({contentRef:e,descriptionId:n})=>{const o=`Warning: Missing \`Description\` or \`aria-describedby={undefined}\` for {${$C(DA).contentName}}.`;return f.useEffect(()=>{var c;const l=(c=e.current)==null?void 0:c.getAttribute("aria-describedby");n&&l&&(document.getElementById(n)||console.warn(o))},[o,e,n]),null},xg=NC,zA=kC,vg=RC,_l=AC,Ol=MC,Sd=OC,jd=LC,BC=PC;const UC=xg,PA=vg,HC=f.forwardRef(({className:e,...n},a)=>s.jsx(_l,{className:fe("fixed inset-0 z-50 bg-black/80  data-[state=open]:animate-in data-[state=closed]:animate-out data-[state=closed]:fade-out-0 data-[state=open]:fade-in-0",e),...n,ref:a}));HC.displayName=_l.displayName;const IA=Vs("fixed z-50 gap-4 bg-background p-6 shadow-lg transition ease-in-out data-[state=closed]:duration-300 data-[state=open]:duration-500 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+ * @license React
+ * use-sync-external-store-shim.production.js
+ *
+ * Copyright (c) Meta Platforms, Inc. and affiliates.
+ *
+ * This source code is licensed under the MIT license found in the
+ * LICENSE file in the root directory of this source tree.
+ */var Ky;function q_(){if(Ky)return Tp;Ky=1;var e=Ku();function n(g,y){return g===y&&(g!==0||1/g===1/y)||g!==g&&y!==y}var a=typeof Object.is=="function"?Object.is:n,o=e.useState,l=e.useEffect,c=e.useLayoutEffect,d=e.useDebugValue;function m(g,y){var w=y(),j=o({inst:{value:w,getSnapshot:y}}),S=j[0].inst,E=j[1];return c(function(){S.value=w,S.getSnapshot=y,p(S)&&E({inst:S})},[g,w,y]),l(function(){return p(S)&&E({inst:S}),g(function(){p(S)&&E({inst:S})})},[g]),d(w),w}function p(g){var y=g.getSnapshot;g=g.value;try{var w=y();return!a(g,w)}catch{return!0}}function h(g,y){return y()}var b=typeof window>"u"||typeof window.document>"u"||typeof window.document.createElement>"u"?h:m;return Tp.useSyncExternalStore=e.useSyncExternalStore!==void 0?e.useSyncExternalStore:b,Tp}var Xy;function K_(){return Xy||(Xy=1,kp.exports=q_()),kp.exports}var X_=K_();function Z_(){return X_.useSyncExternalStore(Q_,()=>!0,()=>!1)}function Q_(){return()=>{}}var 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Line truncated
+      --num-groups: ${c.groups.length}; 
+      --indicator-opacity: ${c.searchMode?0:1}; 
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+    You are using deprecated way of configuration.
+
+    Instead of using
+      monaco.config({ urls: { monacoBase: '...' } })
+    use
+      monaco.config({ paths: { vs: '...' } })
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public/dashboard/assets/index-DW3eyGbF.css

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public/dashboard/index.html

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+<!DOCTYPE html>
+<html lang="en">
+  <head>
+    <meta charset="UTF-8" />
+    <meta name="viewport" content="width=device-width, initial-scale=1.0" />
+    <title>SupportBot Dashboard</title>
+    <link rel="preconnect" href="https://fonts.googleapis.com" />
+    <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin />
+    <link
+      href="https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,400;0,500;0,600;0,700;1,400&display=swap"
+      rel="stylesheet"
+    />
+    <script type="module" crossorigin src="/assets/index-BpDEEtaJ.js"></script>
+    <link rel="stylesheet" crossorigin href="/assets/index-DW3eyGbF.css">
+  </head>
+  <body>
+    <div id="root"></div>␍
+  </body>
+</html>