Merge pull request #172 from Emerald-Services/1tzemerald-patch-3

Update supportbot.yml

Addons/addon.js

@@ -0,0 +1,26 @@
+const Discord = require("discord.js");
+const fs = require("fs");
+const yaml = require("js-yaml");
+const { Command } = require('../Structures/Addon.js'); // Adjust the path as needed
+const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+
+module.exports = new Command({
+    name: "addon",
+    description: "This is a sample addon!",
+    options: [],
+    permissions: ["Administrator"],
+  
+    async run(interaction) {
+      let disableCommand = true;
+  
+      const PingEmbed = new Discord.EmbedBuilder()
+        .setDescription(
+          `This is a sample addon.\n\nPong! \`${interaction.client.ws.ping} ms\``
+        )
+        .setColor(supportbot.Embed.Colours.General);
+  
+      interaction.reply({
+        embeds: [PingEmbed],
+      });
+    },
+  });

Commands/addUser.js

@@ -0,0 +1,193 @@
+const fs = require("fs");
+const {
+  EmbedBuilder,
+  ApplicationCommandOptionType,
+  ApplicationCommandType,
+  ActionRowBuilder,
+  ButtonBuilder,
+  ButtonStyle,
+} = require("discord.js");
+const yaml = require("js-yaml");
+
+const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.AddUser.Command,
+  description: cmdconfig.AddUser.Description,
+  type: ApplicationCommandType.ChatInput,
+  options: [
+    {
+      name: "user",
+      description: "The user to add",
+      type: ApplicationCommandOptionType.User,
+      required: true,
+    },
+  ],
+  permissions: cmdconfig.AddUser.Permission,
+
+  async run(interaction) {
+    const userToAdd = interaction.options.getUser("user");
+    const ticketChannel = interaction.channel;
+    const ticketDataPath = "./Data/TicketData.json";
+
+    // Check if the channel is a ticket thread
+    if (!ticketChannel.isThread()) {
+      const onlyInTicket = new EmbedBuilder()
+        .setTitle(msgconfig.AddUser.NotInTicket_Title)
+        .setDescription(msgconfig.AddUser.NotInTicket_Description)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      return interaction.reply({
+        embeds: [onlyInTicket],
+        ephemeral: true,
+      });
+    }
+
+    const ticketInviteEmbed = new EmbedBuilder()
+      .setTitle(msgconfig.AddUser.Invite_Title)
+      .setDescription(msgconfig.AddUser.Invite_Description.replace("%username%", userToAdd.username))
+      .setColor(supportbot.Embed.Colours.General);
+
+    await interaction.reply({
+      embeds: [ticketInviteEmbed],
+      ephemeral: true,
+    });
+
+    try {
+      const dmEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.AddUser.DM_Title)
+        .setDescription(msgconfig.AddUser.DM_Description.replace("%channelname%", ticketChannel.name))
+        .setColor(supportbot.Embed.Colours.General);
+
+      const acceptButton = new ButtonBuilder()
+        .setCustomId("accept_invite")
+        .setLabel(msgconfig.AddUser.Accept_Label)
+        .setEmoji("✅")
+        .setStyle(ButtonStyle.Primary);
+
+      const rejectButton = new ButtonBuilder()
+        .setCustomId("reject_invite")
+        .setLabel(msgconfig.AddUser.Reject_Label)
+        .setEmoji("❌")
+        .setStyle(ButtonStyle.Secondary);
+
+      const row = new ActionRowBuilder().addComponents(acceptButton, rejectButton);
+
+      const dmMessage = await userToAdd.send({
+        embeds: [dmEmbed],
+        components: [row],
+      });
+
+      const filter = (i) => i.user.id === userToAdd.id;
+      const collector = dmMessage.createMessageComponentCollector({
+        filter,
+        time: 60000,
+      });
+
+      collector.on("collect", async (i) => {
+        if (i.customId === "accept_invite") {
+          try {
+            await ticketChannel.members.add(userToAdd.id);
+
+            const ticketData = JSON.parse(fs.readFileSync(ticketDataPath, "utf8"));
+            const ticketIndex = ticketData.tickets.findIndex((t) => t.id === ticketChannel.id);
+            if (ticketIndex !== -1) {
+              ticketData.tickets[ticketIndex].subUsers.push(userToAdd.id);
+              fs.writeFileSync(ticketDataPath, JSON.stringify(ticketData, null, 4));
+            }
+
+            const acceptedEmbed = new EmbedBuilder()
+              .setTitle(msgconfig.AddUser.Accepted_Title)
+              .setDescription(msgconfig.AddUser.Accepted_Message)
+              .setColor(supportbot.Embed.Colours.Success);
+
+            await i.update({
+              embeds: [acceptedEmbed],
+              components: [],
+            });
+
+            const addedToTicketEmbed = new EmbedBuilder()
+              .setTitle(msgconfig.AddUser.AddedToTicket_Title)
+              .setDescription(msgconfig.AddUser.AddedToTicket_Description.replace(
+                "%channel_link%",
+                `[${ticketChannel.name}](https://discord.com/channels/${ticketChannel.guild.id}/${ticketChannel.id})`
+              ))
+              .setColor(supportbot.Embed.Colours.General);
+
+            const ticketLinkButton = new ButtonBuilder()
+              .setLabel(msgconfig.AddUser.ViewTicket_Label)
+              .setURL(`https://discord.com/channels/${ticketChannel.guild.id}/${ticketChannel.id}`)
+              .setStyle(ButtonStyle.Link);
+
+            await userToAdd.send({
+              embeds: [addedToTicketEmbed],
+              components: [new ActionRowBuilder().addComponents(ticketLinkButton)],
+            });
+
+          } catch (err) {
+            console.error("Error adding user to the ticket:", err);
+
+            const errorEmbed = new EmbedBuilder()
+              .setTitle(msgconfig.AddUser.Error_Title)
+              .setDescription(msgconfig.AddUser.Error_Adding)
+              .setColor(supportbot.Embed.Colours.Error);
+
+            await i.update({
+              embeds: [errorEmbed],
+              components: [],
+            });
+          }
+        } else {
+          const declinedEmbed = new EmbedBuilder()
+            .setTitle(msgconfig.AddUser.Declined_Title)
+            .setDescription(msgconfig.AddUser.Declined_Message)
+            .setColor(supportbot.Embed.Colours.Error);
+
+          await i.update({
+            embeds: [declinedEmbed],
+            components: [],
+          });
+        }
+      });
+
+      collector.on("end", (collected) => {
+        if (collected.size === 0) {
+          userToAdd.send({
+            embeds: [
+              new EmbedBuilder()
+                .setTitle(msgconfig.AddUser.NoResponse_Title)
+                .setDescription(msgconfig.AddUser.NoResponse_Message)
+                .setColor(supportbot.Embed.Colours.Warning),
+            ],
+          });
+        }
+      });
+    } catch (error) {
+      if (error.code === 50007) {
+        const errorEmbed = new EmbedBuilder()
+          .setTitle(msgconfig.AddUser.DM_Error_Title)
+          .setDescription(msgconfig.AddUser.DM_Error_Description.replace("%username%", userToAdd.username))
+          .setColor(supportbot.Embed.Colours.Error);
+
+        await ticketChannel.send({
+          embeds: [errorEmbed],
+        });
+      } else {
+        console.error("Error sending DM:", error);
+
+        const unexpectedErrorEmbed = new EmbedBuilder()
+          .setTitle(msgconfig.AddUser.Unexpected_Error_Title)
+          .setDescription(msgconfig.AddUser.Unexpected_Error_Description.replace("%error%", error.message))
+          .setColor(supportbot.Embed.Colours.Error);
+
+        await ticketChannel.send({
+          embeds: [unexpectedErrorEmbed],
+        });
+      }
+    }
+  },
+});

Commands/close.js

@@ -81,7 +81,8 @@ module.exports = new Command({
     const CloseButton = new Discord.ButtonBuilder()
       .setCustomId("confirmCloseTicket")
       .setLabel(supportbot.Ticket.Close.Confirmation_Button)
-      .setStyle(Discord.ButtonStyle.Danger);
+      .setEmoji(supportbot.Ticket.Close.Confirmation_Emoji)
+      .setStyle(supportbot.Ticket.Close.Confirmation_Style);
 
     const row = new Discord.ActionRowBuilder().addComponents(CloseButton);
 

Commands/forceaddUser.js

@@ -0,0 +1,119 @@
+// File: Commands/ForceAddUser.js
+const fs = require("fs");
+const {
+  EmbedBuilder,
+  ApplicationCommandOptionType,
+  ApplicationCommandType,
+} = require("discord.js");
+const yaml = require("js-yaml");
+
+const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.ForceAddUser.Command,
+  description: cmdconfig.ForceAddUser.Description,
+  type: ApplicationCommandType.ChatInput,
+  options: [
+    {
+      name: "user",
+      description: "The user to add",
+      type: ApplicationCommandOptionType.User,
+      required: true,
+    },
+  ],
+  permissions: cmdconfig.ForceAddUser.Permission,
+
+  async run(interaction) {
+
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
+    if (!SupportStaff || !Admin)
+    
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+      const NoPerms = new EmbedBuilder()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${msgconfig.Error.IncorrectPerms}\n\nRole Required: \`${supportbot.Roles.StaffMember.Staff}\` or \`${supportbot.Roles.StaffMember.Admin}\``
+      )
+      .setColor(supportbot.Embed.Colours.Warn);
+
+    if (
+        !interaction.member.roles.cache.has(SupportStaff.id) &&
+        !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+
+    const userToAdd = interaction.options.getUser("user");
+    const ticketChannel = interaction.channel;
+    const ticketDataPath = "./Data/TicketData.json";
+
+    if (!ticketChannel.isThread()) {
+      const onlyInTicket = new EmbedBuilder()
+        .setTitle(msgconfig.ForceAddUser.NotInTicket_Title)
+        .setDescription(msgconfig.ForceAddUser.NotInTicket_Description)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      return interaction.reply({
+        embeds: [onlyInTicket],
+        ephemeral: true,
+      });
+    }
+
+    try {
+      await ticketChannel.members.add(userToAdd.id);
+
+      const ticketData = JSON.parse(fs.readFileSync(ticketDataPath, "utf8"));
+      const ticketIndex = ticketData.tickets.findIndex((t) => t.id === ticketChannel.id);
+      if (ticketIndex !== -1) {
+        ticketData.tickets[ticketIndex].subUsers.push(userToAdd.id);
+        fs.writeFileSync(ticketDataPath, JSON.stringify(ticketData, null, 4));
+      }
+
+      const addedEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.ForceAddUser.Added_Title)
+        .setDescription(msgconfig.ForceAddUser.Added_Description.replace(
+          "%username%",
+          userToAdd.username
+        ))
+        .setColor(supportbot.Embed.Colours.Success);
+
+      await interaction.reply({
+        embeds: [addedEmbed],
+        ephemeral: true,
+      });
+
+      const addedToTicketEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.ForceAddUser.AddedToTicket_Title)
+        .setDescription(msgconfig.ForceAddUser.AddedToTicket_Description.replace(
+          "%channel_link%",
+          `[${ticketChannel.name}](https://discord.com/channels/${ticketChannel.guild.id}/${ticketChannel.id})`
+        ))
+        .setColor(supportbot.Embed.Colours.General);
+
+      await userToAdd.send({
+        embeds: [addedToTicketEmbed],
+      });
+
+    } catch (err) {
+      console.error("Error adding user to the ticket:", err);
+
+      const errorEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.ForceAddUser.Error_Title)
+        .setDescription(msgconfig.ForceAddUser.Error_Adding)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      await interaction.reply({
+        embeds: [errorEmbed],
+        ephemeral: true,
+      });
+    }
+  },
+});

Commands/help.js

@@ -1,17 +1,9 @@
-// SupportBot | Emerald Services
-// Help Command
-
 const fs = require("fs");
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
 
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8")
-);
-
-const cmdconfig = yaml.load(
-  fs.readFileSync("./Configs/commands.yml", "utf8")
-);
+const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
 
 const Command = require("../Structures/Command.js");
 
@@ -32,11 +24,17 @@ module.exports = new Command({
       );
     }
 
-    // Fetch all commands from the client's commands collection
+    // Separate regular commands and addon commands
     let botCommands = "";
+    let addonCommands = "";
+
     interaction.client.commands.forEach((command) => {
       if (command.permissions) {
-        botCommands += `\`${command.name}\` `;
+        if (command.addon) {
+          addonCommands += `\`${command.name}\` `;
+        } else {
+          botCommands += `\`${command.name}\` `;
+        }
       }
     });
 
@@ -51,15 +49,6 @@ module.exports = new Command({
         inline: false,
       });
 
-    // Conditionally add Addons section
-    if (supportbot.General.Addons.Enabled) {
-      HelpEmbed1.addFields({
-        name: "🛠️ Addons\n",
-        value: "No addons available.",
-        inline: false,
-      });
-    }
-
     HelpEmbed1.setFooter({
       text: supportbot.Embed.Footer,
       iconURL: interaction.user.displayAvatarURL(),

Commands/profile.js

@@ -0,0 +1,323 @@
+const { EmbedBuilder, ModalBuilder, TextInputBuilder, TextInputStyle, ApplicationCommandType, ActionRowBuilder, ButtonBuilder, ButtonStyle, ApplicationCommandOptionType } = require("discord.js");
+const fs = require("fs");
+const yaml = require("js-yaml");
+
+const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+const clockedInUsers = new Set();
+
+async function getRole(roleName, guild) {
+  return guild.roles.cache.find(role => role.name === roleName);
+}
+
+function updateClockedInStatus(profileEmbed, clockedIn) {
+  profileEmbed.data.fields = profileEmbed.data.fields.map(field => {
+    if (field.name === 'Clocked In Status') {
+      field.value = clockedIn ? '✅ Clocked In' : '❌ Clocked Out';
+    }
+    return field;
+  });
+  return profileEmbed;
+}
+
+module.exports = new Command({
+  name: cmdconfig.Profile.Command,
+  description: cmdconfig.Profile.Description,
+  type: ApplicationCommandType.ChatInput,
+  permissions: cmdconfig.Profile.Permission,
+  options: [
+    {
+      name: 'user',
+      description: 'The user to view the profile of',
+      type: ApplicationCommandOptionType.User,
+      required: false
+    }
+  ],
+
+  async run(interaction) {
+    await interaction.deferReply({ ephemeral: true });  // Acknowledge the interaction immediately
+
+    const userOption = interaction.options.getUser('user');
+    const viewingUser = userOption || interaction.user;
+    const viewingUserId = viewingUser.id;
+    const interactionUserId = interaction.user.id;
+
+    const user = interaction.guild.members.cache.get(viewingUserId);
+
+    const Staff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
+    const Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
+
+    if (!Staff || !Admin) {
+      return interaction.editReply({
+        content: "Some roles seem to be missing!\nPlease check for errors when starting the bot.",
+        ephemeral: true,
+      });
+    }
+
+    const isStaff = user.roles.cache.has(Staff.id) || user.roles.cache.has(Admin.id);
+    const isOwnProfile = interactionUserId === viewingUserId;
+
+    const profilePath = `./Data/Profiles/${viewingUserId}.json`;
+    let profileData;
+
+    if (fs.existsSync(profilePath)) {
+      profileData = JSON.parse(fs.readFileSync(profilePath, "utf8"));
+    } else {
+      profileData = {
+        bio: "",
+        timezone: "",
+        clockedIn: false
+      };
+      fs.writeFileSync(profilePath, JSON.stringify(profileData, null, 2));
+    }
+
+    const { bio, timezone, clockedIn } = profileData;
+
+    let profileEmbed = new EmbedBuilder()
+      .setTitle(`${viewingUser.username}'s Profile`)
+      .setColor(supportbot.Embed.Colours.General)
+      .setThumbnail(viewingUser.displayAvatarURL())
+      .addFields(
+        { name: 'Bio', value: bio || 'No bio set.', inline: false },
+        { name: 'Timezone', value: timezone || 'No timezone set.', inline: true }
+      );
+
+    if (isStaff) {
+      profileEmbed.addFields({ name: 'Clocked In Status', value: clockedIn ? '✅ Clocked In' : '❌ Clocked Out', inline: true });
+    }
+
+    const buttonRow = new ActionRowBuilder();
+    if (isOwnProfile) {
+      buttonRow.addComponents(
+        new ButtonBuilder()
+          .setCustomId('editProfile')
+          .setLabel('Edit Profile')
+          .setStyle(ButtonStyle.Secondary)
+      );
+
+      if (isStaff) {
+        buttonRow.addComponents(
+          new ButtonBuilder()
+            .setCustomId('clockInOut')
+            .setLabel(clockedIn ? 'Clock Out' : 'Clock In')
+            .setStyle(ButtonStyle.Secondary)
+        );
+      }
+    }
+
+    if (isStaff && supportbot.Ticket.ClaimTickets.Enabled) {
+      buttonRow.addComponents(
+        new ButtonBuilder()
+          .setCustomId('viewTicketStats')
+          .setLabel('View Ticket Stats')
+          .setStyle(ButtonStyle.Secondary)
+      );
+    }
+
+    await interaction.editReply({ embeds: [profileEmbed], components: buttonRow.components.length > 0 ? [buttonRow] : [] });
+
+    const filter = i => (
+      ['editProfile', 'clockInOut', 'viewTicketStats', 'showOpenTickets', 'backToStats', 'backToProfile'].includes(i.customId) 
+      && i.user.id === interactionUserId
+    );
+
+    const collector = interaction.channel.createMessageComponentCollector({ filter, time: 60000 });
+
+    collector.on('collect', async i => {
+      if (i.customId === 'editProfile') {
+        const modal = new ModalBuilder()
+          .setCustomId('editProfileModal')
+          .setTitle('Edit Profile')
+          .addComponents(
+            new ActionRowBuilder().addComponents(
+              new TextInputBuilder()
+                .setCustomId('bio')
+                .setLabel('Bio')
+                .setStyle(TextInputStyle.Paragraph)
+                .setPlaceholder('Enter your bio')
+                .setValue(String(bio))
+                .setRequired(false)
+            ),
+            new ActionRowBuilder().addComponents(
+              new TextInputBuilder()
+                .setCustomId('timezone')
+                .setLabel('Timezone')
+                .setStyle(TextInputStyle.Short)
+                .setPlaceholder('Enter your timezone')
+                .setValue(String(timezone))
+                .setRequired(false)
+            )
+          );
+
+        await i.showModal(modal);
+      }
+
+      if (i.customId === 'clockInOut') {
+        profileData.clockedIn = !profileData.clockedIn;
+        fs.writeFileSync(profilePath, JSON.stringify(profileData, null, 2));
+        profileEmbed = updateClockedInStatus(profileEmbed, profileData.clockedIn);
+
+        if (profileData.clockedIn) {
+          clockedInUsers.add(viewingUserId);
+        } else {
+          clockedInUsers.delete(viewingUserId);
+        }
+
+        const updatedButtonRow = new ActionRowBuilder()
+          .addComponents(
+            new ButtonBuilder()
+              .setCustomId('editProfile')
+              .setLabel('Edit Profile')
+              .setStyle(ButtonStyle.Secondary)
+          );
+
+        if (isStaff) {
+          updatedButtonRow.addComponents(
+            new ButtonBuilder()
+              .setCustomId('clockInOut')
+              .setLabel(profileData.clockedIn ? 'Clock Out' : 'Clock In')
+              .setStyle(ButtonStyle.Secondary)
+          );
+
+          if (supportbot.Ticket.ClaimTickets.Enabled) {
+            updatedButtonRow.addComponents(
+              new ButtonBuilder()
+                .setCustomId('viewTicketStats')
+                .setLabel('View Ticket Stats')
+                .setStyle(ButtonStyle.Secondary)
+            );
+          }
+        }
+
+        await i.update({ embeds: [profileEmbed], components: [updatedButtonRow] });
+
+        let clockedinout = new EmbedBuilder()
+          .setTitle(profileData.clockedIn ? 'Clocked In!' : 'Clocked Out!') 
+          .setDescription(profileData.clockedIn ? 'You have successfully clocked in.' : 'You have successfully clocked out.')
+          .setColor(supportbot.Embed.Colours.General)
+
+        await interaction.followUp({ embeds: [clockedinout], ephemeral: true });
+      }
+
+      if (i.customId === 'viewTicketStats') {
+        const TicketData = JSON.parse(fs.readFileSync("./Data/TicketData.json", "utf8"));
+        const ticketsClaimed = TicketData.tickets.filter(t => t.claimedBy === viewingUserId);
+        const ticketsOpen = ticketsClaimed.filter(t => t.open);
+        const totalTickets = ticketsClaimed.length;
+
+        let totalResponseTime = 0;
+        let responseCount = 0;
+
+        ticketsClaimed.forEach(ticket => {
+          if (ticket.claimedAt && ticket.createdAt) {
+            const responseTime = new Date(ticket.claimedAt) - new Date(ticket.createdAt);
+            totalResponseTime += responseTime;
+            responseCount++;
+          }
+        });
+
+        const averageResponseTime = responseCount ? totalResponseTime / responseCount : 0;
+        const averageResponseTimeMinutes = Math.round(averageResponseTime / 60000);
+
+        const statsEmbed = new EmbedBuilder()
+          .setTitle(msgconfig.TicketStats.Title)
+          .setDescription(`> Ticket stats for <@${viewingUserId}>`)
+          .setColor(supportbot.Embed.Colours.General)
+          .addFields(
+            { name: msgconfig.TicketStats.OpenTickets, value: `${ticketsOpen.length}`, inline: true },
+            { name: msgconfig.TicketStats.TotalTickets, value: `${totalTickets}`, inline: true },
+            { name: msgconfig.TicketStats.ResponseTime, value: `${averageResponseTimeMinutes} minutes`, inline: false }
+          );
+
+        const statsButtonRow = new ActionRowBuilder()
+          .addComponents(
+            new ButtonBuilder()
+              .setCustomId('showOpenTickets')
+              .setLabel('Show Open Tickets')
+              .setStyle(ButtonStyle.Secondary),
+            new ButtonBuilder()
+              .setCustomId('backToProfile')
+              .setLabel('Back to Profile')
+              .setStyle(ButtonStyle.Secondary)
+          );
+
+        await i.update({ embeds: [statsEmbed], components: [statsButtonRow] });
+      }
+
+      if (i.customId === 'showOpenTickets') {
+        const TicketData = JSON.parse(fs.readFileSync("./Data/TicketData.json", "utf8"));
+        const ticketsOpen = TicketData.tickets.filter(t => t.claimedBy === viewingUserId && t.open);
+
+        const openTicketsEmbed = new EmbedBuilder()
+          .setTitle('Active Tickets')
+          .setDescription(ticketsOpen.map(t => `<#${t.id}>`).join('\n') || 'No active tickets.')
+          .setColor(supportbot.Embed.Colours.General);
+
+        const openTicketsButtonRow = new ActionRowBuilder()
+          .addComponents(
+            new ButtonBuilder()
+              .setCustomId('backToStats')
+              .setLabel('Back to Stats')
+              .setStyle(ButtonStyle.Secondary)
+          );
+
+        await i.update({ embeds: [openTicketsEmbed], components: [openTicketsButtonRow] });
+      }
+
+      if (i.customId === 'backToStats') {
+        const TicketData = JSON.parse(fs.readFileSync("./Data/TicketData.json", "utf8"));
+        const ticketsClaimed = TicketData.tickets.filter(t => t.claimedBy === viewingUserId);
+        const ticketsOpen = ticketsClaimed.filter(t => t.open);
+        const totalTickets = ticketsClaimed.length;
+
+        let totalResponseTime = 0;
+        let responseCount = 0;
+
+        ticketsClaimed.forEach(ticket => {
+          if (ticket.claimedAt && ticket.createdAt) {
+            const responseTime = new Date(ticket.claimedAt) - new Date(ticket.createdAt);
+            totalResponseTime += responseTime;
+            responseCount++;
+          }
+        });
+
+        const averageResponseTime = responseCount ? totalResponseTime / responseCount : 0;
+        const averageResponseTimeMinutes = Math.round(averageResponseTime / 60000);
+
+        const statsEmbed = new EmbedBuilder()
+          .setTitle(msgconfig.TicketStats.Title)
+          .setDescription(`> Ticket stats for <@${viewingUserId}>`)
+          .setColor(supportbot.Embed.Colours.General)
+          .addFields(
+            { name: msgconfig.TicketStats.OpenTickets, value: `${ticketsOpen.length}`, inline: true },
+            { name: msgconfig.TicketStats.TotalTickets, value: `${totalTickets}`, inline: true },
+            { name: msgconfig.TicketStats.ResponseTime, value: `${averageResponseTimeMinutes} minutes`, inline: false }
+          );
+
+        const statsButtonRow = new ActionRowBuilder()
+          .addComponents(
+            new ButtonBuilder()
+              .setCustomId('showOpenTickets')
+              .setLabel('Show Open Tickets')
+              .setStyle(ButtonStyle.Secondary),
+            new ButtonBuilder()
+              .setCustomId('backToProfile')
+              .setLabel('Back to Profile')
+              .setStyle(ButtonStyle.Secondary)
+          );
+
+        await i.update({ embeds: [statsEmbed], components: [statsButtonRow] });
+      }
+
+      if (i.customId === 'backToProfile') {
+        await i.update({ embeds: [profileEmbed], components: buttonRow.components.length > 0 ? [buttonRow] : [] });
+      }
+    });
+  }
+});
+
+module.exports.clockedInUsers = clockedInUsers;

Commands/removeUser.js

@@ -0,0 +1,125 @@
+// File path: Commands/RemoveUser.js
+
+const fs = require("fs");
+const {
+  EmbedBuilder,
+  ApplicationCommandOptionType,
+  ApplicationCommandType,
+  ActionRowBuilder,
+  ButtonBuilder,
+  ButtonStyle,
+} = require("discord.js");
+const yaml = require("js-yaml");
+
+const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
+const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.RemoveUser.Command,
+  description: cmdconfig.RemoveUser.Description,
+  type: ApplicationCommandType.ChatInput,
+  options: [
+    {
+      name: "user",
+      description: "The user to remove",
+      type: ApplicationCommandOptionType.User,
+      required: true,
+    },
+  ],
+  permissions: cmdconfig.RemoveUser.Permission,
+
+  async run(interaction) {
+
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
+    if (!SupportStaff || !Admin)
+    
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+      const NoPerms = new EmbedBuilder()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${msgconfig.Error.IncorrectPerms}\n\nRole Required: \`${supportbot.Roles.StaffMember.Staff}\` or \`${supportbot.Roles.StaffMember.Admin}\``
+      )
+      .setColor(supportbot.Embed.Colours.Warn);
+
+    if (
+        !interaction.member.roles.cache.has(SupportStaff.id) &&
+        !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+
+    const userToRemove = interaction.options.getUser("user");
+    const ticketChannel = interaction.channel;
+    const ticketDataPath = "./Data/TicketData.json";
+
+    // Check if the channel is a ticket thread
+    if (!ticketChannel.isThread()) {
+      const onlyInTicket = new EmbedBuilder()
+        .setTitle(msgconfig.RemoveUser.NotInTicket_Title)
+        .setDescription(msgconfig.RemoveUser.NotInTicket_Description)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      return interaction.reply({
+        embeds: [onlyInTicket],
+        ephemeral: true,
+      });
+    }
+
+    try {
+      await ticketChannel.members.remove(userToRemove.id);
+
+      const ticketData = JSON.parse(fs.readFileSync(ticketDataPath, "utf8"));
+      const ticketIndex = ticketData.tickets.findIndex((t) => t.id === ticketChannel.id);
+      if (ticketIndex !== -1) {
+        const subUsers = ticketData.tickets[ticketIndex].subUsers;
+        const userIndex = subUsers.indexOf(userToRemove.id);
+        if (userIndex !== -1) {
+          subUsers.splice(userIndex, 1);
+          fs.writeFileSync(ticketDataPath, JSON.stringify(ticketData, null, 4));
+        }
+      }
+
+      const removedEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.RemoveUser.Removed_Title)
+        .setDescription(msgconfig.RemoveUser.Removed_Message)
+        .setColor(supportbot.Embed.Colours.Success);
+
+      await interaction.reply({
+        embeds: [removedEmbed],
+        ephemeral: true,
+      });
+
+      const removedFromTicketEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.RemoveUser.RemovedFromTicket_Title)
+        .setDescription(msgconfig.RemoveUser.RemovedFromTicket_Description.replace(
+          "%channel_link%",
+          `[${ticketChannel.name}](https://discord.com/channels/${ticketChannel.guild.id}/${ticketChannel.id})`
+        ))
+        .setColor(supportbot.Embed.Colours.General);
+
+      await userToRemove.send({
+        embeds: [removedFromTicketEmbed],
+      });
+
+    } catch (err) {
+      console.error("Error removing user from the ticket:", err);
+
+      const errorEmbed = new EmbedBuilder()
+        .setTitle(msgconfig.RemoveUser.Error_Title)
+        .setDescription(msgconfig.RemoveUser.Error_Removing)
+        .setColor(supportbot.Embed.Colours.Error);
+
+      await interaction.reply({
+        embeds: [errorEmbed],
+        ephemeral: true,
+      });
+    }
+  },
+});

Commands/ticket.js

@@ -8,7 +8,7 @@ const {
   ButtonBuilder,
   StringSelectMenuBuilder,
   StringSelectMenuOptionBuilder,
-  GuildMemberRoleManager,
+  ButtonStyle,
 } = require("discord.js");
 const yaml = require("js-yaml");
 
@@ -20,6 +20,187 @@ const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
 const Command = require("../Structures/Command.js");
 const TicketNumberID = require("../Structures/TicketID.js");
 
+async function getClockedInUsers(guild) {
+  const clockedInUsers = new Set();
+
+  const profilesDir = './Data/Profiles';
+  const profileFiles = fs.readdirSync(profilesDir);
+
+  for (const file of profileFiles) {
+    const profileData = JSON.parse(fs.readFileSync(`${profilesDir}/${file}`, "utf8"));
+    if (profileData.clockedIn) {
+      const userId = file.replace('.json', '');
+      const member = await guild.members.fetch(userId);
+      if (member) clockedInUsers.add(member.id);
+    }
+  }
+  return clockedInUsers;
+}
+
+async function assignTicketToUser(ticketChannel, Staff, Admin, interaction, attempts = 0) {
+  console.log(`Assigning ticket attempt ${attempts}`);
+
+  try {
+    const clockedInUsers = await getClockedInUsers(interaction.guild);
+    console.log(`Clocked in users: ${Array.from(clockedInUsers).join(', ')}`);
+
+    if (clockedInUsers.size === 0 || attempts >= 2) {
+      console.log("No clocked in users or max attempts reached");
+      const claimChannel = await interaction.guild.channels.cache.get(supportbot.Ticket.ClaimTickets.Channel);
+      if (claimChannel) {
+        const claimEmbed = new EmbedBuilder()
+          .setTitle(msgconfig.Ticket.ClaimTickets.ClaimTitle || 'Default Claim Title')
+          .setDescription(msgconfig.Ticket.ClaimTickets.ClaimMessage || 'Default Claim Message')
+          .setColor(supportbot.Embed.Colours.General);
+
+        const claimButton = new ButtonBuilder()
+          .setCustomId(`claimticket-${ticketChannel.id}`)
+          .setLabel(supportbot.Ticket.ClaimTickets.ButtonTitle || 'Claim Ticket')
+          .setStyle(ButtonStyle.Primary);
+
+        const row = new ActionRowBuilder().addComponents(claimButton);
+
+        const claimMessage = await claimChannel.send({
+          content: `<@&${Staff.id}> <@&${Admin.id}>`,
+          embeds: [claimEmbed],
+          components: [row],
+        });
+
+        const filter = i => i.customId === `claimticket-${ticketChannel.id}` && i.member.roles.cache.has(Staff.id);
+        const collector = claimMessage.createMessageComponentCollector({ filter, time: 120000 });
+
+        collector.on('collect', async i => {
+          console.log(`Ticket claimed by user ${i.user.id}`);
+          await ticketChannel.send({ content: `<@${i.user.id}> has claimed the ticket.` });
+        });
+
+        collector.on('end', async collected => {
+          if (collected.size === 0) {
+            console.log("No one claimed the ticket, notifying admins");
+            await claimMessage.delete();
+
+            await claimChannel.send({
+              content: `No one claimed the ticket. Tagging roles: <@&${Staff.id}> <@&${Admin.id}>`,
+              embeds: [new EmbedBuilder().setDescription(`Ticket is still unclaimed: <#${ticketChannel.id}>`).setColor(supportbot.Embed.Colours.Warn)],
+            });
+          }
+        });
+
+        return null;
+      } else {
+        console.error("Claim channel not found");
+        return null;
+      }
+    }
+
+    const clockedInArray = Array.from(clockedInUsers);
+    const assignedUserId = clockedInArray[Math.floor(Math.random() * clockedInArray.length)];
+    const assignedUser = await interaction.guild.members.fetch(assignedUserId);
+    console.log(`Assigned user: ${assignedUserId}`);
+
+    const claimEmbed = new EmbedBuilder()
+      .setTitle(msgconfig.Ticket.ClaimTickets.ClaimTitle || 'Default Claim Title')
+      .setDescription(msgconfig.Ticket.ClaimTickets.ClaimMessage.replace('%user%', interaction.user.id) || 'Default Claim Message')
+      .setColor(supportbot.Embed.Colours.General);
+
+    const claimButton = new ButtonBuilder()
+      .setCustomId(`claimticket-${ticketChannel.id}`)
+      .setLabel(supportbot.Ticket.ClaimTickets.ButtonTitle || 'Claim Ticket')
+      .setStyle(ButtonStyle.Primary);
+
+    const row = new ActionRowBuilder().addComponents(claimButton);
+
+    const claimChannel = await interaction.guild.channels.cache.get(supportbot.Ticket.ClaimTickets.Channel);
+    if (!claimChannel) {
+      console.error("Claim channel not found");
+      return null;
+    }
+
+    const claimMessage = await claimChannel.send({
+      content: `${assignedUser}`,
+      embeds: [claimEmbed],
+      components: [row],
+    });
+
+    const filter = i => i.customId === `claimticket-${ticketChannel.id}` && i.user.id === assignedUserId;
+    const collector = claimMessage.createMessageComponentCollector({ filter, time: 120000 });
+
+    collector.on('collect', async i => {
+      console.log(`Ticket claimed by user ${i.user.id}`);
+      await ticketChannel.send({ content: `<@${assignedUserId}>` });
+    });
+
+    collector.on('end', async collected => {
+      if (collected.size === 0) {
+        console.log("No one claimed the ticket, attempting reassignment");
+        await claimMessage.delete();
+
+        if (attempts >= 1) {
+          await claimChannel.send({
+            content: `No one claimed the ticket. Tagging roles: <@&${Staff.id}> <@&${Admin.id}>`,
+            embeds: [new EmbedBuilder().setDescription(`Ticket is still unclaimed: <#${ticketChannel.id}>`).setColor(supportbot.Embed.Colours.Warn)],
+          });
+
+          // Add a claim button for any staff member to click
+          const claimEmbed = new EmbedBuilder()
+            .setTitle(msgconfig.Ticket.ClaimTickets.ClaimTitle)
+            .setDescription(msgconfig.Ticket.ClaimTickets.ClaimMessage)
+            .setColor(supportbot.Embed.Colours.General);
+
+          const claimButton = new ButtonBuilder()
+            .setCustomId(`claimticket-${ticketChannel.id}`)
+            .setLabel(supportbot.Ticket.ClaimTickets.ButtonTitle)
+            .setEmoji(supportbot.Ticket.ClaimTickets.ButtonEmoji)
+            .setStyle(ButtonStyle.Primary);
+
+          const row = new ActionRowBuilder().addComponents(claimButton);
+
+          const claimMessage = await claimChannel.send({
+            content: `<@&${Staff.id}> <@&${Admin.id}>`,
+            embeds: [claimEmbed],
+            components: [row],
+          });
+
+          const filter = i => i.customId === `claimticket-${ticketChannel.id}` && i.member.roles.cache.has(Staff.id);
+          const collector = claimMessage.createMessageComponentCollector({ filter, time: 120000 });
+
+          collector.on('collect', async i => {
+            console.log(`Ticket ${ticketChannel.id} claimed by user ${i.user.id}`);
+            await ticketChannel.member.add(i.user.id);
+          });
+
+          collector.on('end', async collected => {
+            if (collected.size === 0) {
+              console.log(`No one claimed the ticket (${ticketChannel.id}), notifying all staff`);
+              await claimMessage.delete();
+
+              await claimChannel.send({
+                content: `No one claimed the ticket. Tagging roles: <@&${Staff.id}> <@&${Admin.id}>`,
+              });
+            }
+          });
+        } else {
+          const ReassigningEmbed = new EmbedBuilder()
+            .setTitle(msgconfig.Ticket.ClaimTickets.ReassigningTitle)
+            .setDescription(msgconfig.Ticket.ClaimTickets.ReassigningMessage.replace('%user%', assignedUserId))
+            .setColor(supportbot.Embed.Colours.General);
+
+          await claimChannel.send({ embeds: [ReassigningEmbed], components: [] });
+          await assignTicketToUser(ticketChannel, Staff, Admin, interaction, attempts + 1);
+        }
+      }
+    });
+
+    return assignedUserId;
+  } catch (error) {
+    console.error("Error in assignTicketToUser function:", error);
+    if (error instanceof CombinedError) {
+      console.error("CombinedError details:", error.errors);
+    }
+    return null;
+  }
+}
+
 module.exports = new Command({
   name: cmdconfig.OpenTicket.Command,
   description: cmdconfig.OpenTicket.Description,
@@ -34,248 +215,227 @@ module.exports = new Command({
   permissions: cmdconfig.OpenTicket.Permission,
 
   async run(interaction) {
-    let department = interaction.customId?.split("-")[1] || null;
-    let TicketData = JSON.parse(fs.readFileSync("./Data/TicketData.json", "utf8"));
-    const { getRole, getChannel } = interaction.client;
-    let User = interaction.guild.members.cache.get(interaction.user.id);
-
-    if (
-      supportbot.Ticket.TicketsPerUser &&
-      TicketData.tickets.filter((t) => t.user === interaction.user.id && t.open).length >= supportbot.Ticket.TicketsPerUser
-    ) {
-      return interaction.reply({
-        embeds: [
-          {
-            title: "Too Many Tickets!",
-            description: `You can't have more than ${supportbot.Ticket.TicketsPerUser} open tickets!`,
-            color: supportbot.Embed.Colours.Warn,
-          },
-        ],
-        ephemeral: true,
-      });
-    }
-
-    if (User.roles.cache.has(supportbot.Roles.ModRoles.Blacklisted)) {
-      return interaction.reply({
-        content: msgconfig.Ticket.Blacklisted,
-        ephemeral: true,
-      });
-    }
-
-    if (User.roles.cache.has(supportbot.Roles.ModRoles.Muted)) {
-      return interaction.reply({
-        content: msgconfig.Ticket.Muted,
-        ephemeral: true,
-      });
-    }
-
-    let ticketNumberID = await TicketNumberID.pad();
-    const TicketSubject = interaction.options?.getString("reason") || msgconfig.Ticket.InvalidSubject;
-
-    const TicketExists = new EmbedBuilder()
-      .setTitle("Ticket Exists!")
-      .setDescription(msgconfig.Ticket.TicketExists);
-
-    if (
-      await interaction.guild.channels.cache.find(
-        (ticketChannel) => ticketChannel.name === `${supportbot.Ticket.Channel}${ticketNumberID}`
-      )
-    ) {
-      return await interaction.reply({
-        embeds: [TicketExists],
-        ephemeral: true,
-      });
-    }
-
-    const Staff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
-    const Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
-
-    if (!Staff || !Admin)
-      return interaction.reply({
-        content: "Some roles seem to be missing!\nPlease check for errors when starting the bot.",
-        ephemeral: true,
-      });
-
-    const TicketCategory = interaction.guild.channels.cache.find(
-      (c) => c.name === supportbot.Ticket.TicketCategory || c.id === supportbot.Ticket.TicketCategory
-    );
-
-    const channel = await getChannel(supportbot.Ticket.TicketCategory, interaction.guild);
-    const ticketChannel = await channel.threads.create({
-      name: `${supportbot.Ticket.Channel}${ticketNumberID}`,
-      type: ChannelType.PrivateThread,
-      parent: TicketCategory,
-      autoArchiveDuration: 60,
-      reason: 'support ticket',
-    });
-
-    if (supportbot.Ticket.ClaimTickets.Enabled === false) {
-      const InvStaff = await ticketChannel.send(`<@&${Staff.id}> <@&${Admin.id}>`)
-
-      setTimeout(() => {
-        InvStaff.delete();
-      }, 2000)
-    }
-
-    // TICKET CLAIMING SYSTEM [START]
-
-    if (supportbot.Ticket.ClaimTickets.Enabled) {
-      const InvStaff1 = await ticketChannel.send(`<@&${Admin.id}>`)
-
-      setTimeout(() => {
-        InvStaff1.delete();
-      }, 2000)
-     
-      const claimChannel = await getChannel(
-        supportbot.Ticket.ClaimTickets.Channel,
-        interaction.guild
-      );
-
-      const claimEmbed = new EmbedBuilder()
-      .setTitle(msgconfig.Ticket.ClaimTickets.ClaimTitle)
-      .setDescription(msgconfig.Ticket.ClaimTickets.ClaimMessage
-        .replace('%user%', interaction.user.id)
-      )
-      .setColor(supportbot.Embed.Colours.General);
-
-      const claimButton = new ButtonBuilder()
-      .setCustomId(`claimticket-${ticketChannel.id}`)
-      .setLabel(supportbot.Ticket.ClaimTickets.ButtonTitle)
-      .setStyle(supportbot.Ticket.ClaimTickets.Button);
-
-      const row = new ActionRowBuilder().addComponents(claimButton);
-
-      await claimChannel.send({ 
-        content: `<@&${Staff.id}>`,
-        embeds: [claimEmbed], 
-        components: [row] 
-      });
-
-    }     
-
-    // TICKET CLAIMING SYSTEM [END]    
-
-    if (!department) {
-      await ticketChannel.members.add(interaction.user.id);
-    }
-
-    TicketData.tickets.push({
-      id: ticketChannel.id,
-      name: ticketChannel.name,
-      user: interaction.user.id,
-      number: ticketNumberID,
-      reason: TicketSubject,
-      open: true,
-      subUsers: [],
-      createdAt: new Date().toISOString(),
-      claimedAt: null, // Will be updated when claimed
-    });
-
-    fs.writeFileSync(
-      "./Data/TicketData.json",
-      JSON.stringify(TicketData, null, 4),
-      (err) => {
-        if (err) console.error(err);
+    try {
+      let TicketReason = null;
+      if (supportbot.Ticket.TicketReason) {
+        TicketReason = interaction.reason || null; // Retrieve the reason from the interaction object
       }
-    );
 
-    const CreatedTicket = new EmbedBuilder()
-      .setDescription(
-        msgconfig.Ticket.TicketCreatedAlert.replace(/%ticketauthor%/g, interaction.user.id)
-          .replace(/%ticketid%/g, ticketChannel.id)
-          .replace(/%ticketusername%/g, interaction.user.username)
-      )
-      .setColor(supportbot.Embed.Colours.General);
-    await interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
+      let TicketData = JSON.parse(fs.readFileSync("./Data/TicketData.json", "utf8"));
+      const { getRole, getChannel } = interaction.client;
+      let User = interaction.guild.members.cache.get(interaction.user.id);
 
-    if (supportbot.Ticket.AllowMentions) {
-      await ticketChannel.send(`${interaction.user}`);
-    }
+      if (
+        supportbot.Ticket.TicketsPerUser &&
+        TicketData.tickets.filter((t) => t.user === interaction.user.id && t.open).length >= supportbot.Ticket.TicketsPerUser
+      ) {
+        return interaction.reply({
+          embeds: [
+            {
+              title: "Too Many Tickets!",
+              description: `You can't have more than ${supportbot.Ticket.TicketsPerUser} open tickets!`,
+              color: supportbot.Embed.Colours.Warn,
+            },
+          ],
+          ephemeral: true,
+        });
+      }
 
-    const TicketMessage = new EmbedBuilder()
-      .setAuthor({
-        name: msgconfig.Ticket.TicketAuthorTitle.replace(/%ticketauthor%/g, interaction.user.id)
-          .replace(/%ticketid%/g, ticketChannel.id)
-          .replace(/%ticketusername%/g, interaction.user.username),
-        iconURL: interaction.user.displayAvatarURL(),
-      })
-      .setTitle(
-        msgconfig.Ticket.TicketTitle.replace(/%ticketauthor%/g, interaction.user.id)
-          .replace(/%ticketid%/g, ticketChannel.id)
-          .replace(/%ticketusername%/g, interaction.user.username)
-      )
-      .setDescription(
-        msgconfig.Ticket.TicketMessage.replace(/%ticketauthor%/g, interaction.user.id)
-          .replace(/%ticketid%/g, ticketChannel.id)
-          .replace(/%ticketusername%/g, interaction.user.username)
-      )
-      .setColor(supportbot.Embed.Colours.General);
+      if (User.roles.cache.has(supportbot.Roles.ModRoles.Blacklisted)) {
+        return interaction.reply({
+          content: msgconfig.Ticket.Blacklisted,
+          ephemeral: true,
+        });
+      }
 
-    const SelectMenus = new StringSelectMenuBuilder()
-      .setCustomId("ticketcontrolpanel")
-      .setPlaceholder("Ticket Control Panel")
-      .addOptions(
-        new StringSelectMenuOptionBuilder()
-          .setLabel("Add User")
-          .setDescription("Add a user to the ticket.")
-          .setEmoji(supportbot.SelectMenus.Tickets.AddUserEmoji)
-          .setValue("ticketadduser"),
-        new StringSelectMenuOptionBuilder()
-          .setLabel("Remove User")
-          .setDescription("Remove a user from the ticket.")
-          .setEmoji(supportbot.SelectMenus.Tickets.RemoveUserEmoji)
-          .setValue("ticketremoveuser"),
-        new StringSelectMenuOptionBuilder()
-          .setLabel("Close")
-          .setDescription("Close the ticket.")
-          .setEmoji(supportbot.SelectMenus.Tickets.CloseEmoji)
-          .setValue("ticketclose"),
-        new StringSelectMenuOptionBuilder()
-          .setLabel("Enable Invites")
-          .setDescription("Enable invites.")
-          .setEmoji(supportbot.SelectMenus.Tickets.EnableInvitesEmoji)
-          .setValue("enableinvites"),
-        new StringSelectMenuOptionBuilder()
-          .setLabel("Disable Invites")
-          .setDescription("Disable invites.")
-          .setEmoji(supportbot.SelectMenus.Tickets.DisableInvitesEmoji)
-          .setValue("disableinvites"),
-      );
+      if (User.roles.cache.has(supportbot.Roles.ModRoles.Muted)) {
+        return interaction.reply({
+          content: msgconfig.Ticket.Muted,
+          ephemeral: true,
+        });
+      }
 
-    const row2 = new ActionRowBuilder().addComponents(SelectMenus);
+      let ticketNumberID = await TicketNumberID.pad();
+      const TicketSubject = TicketReason || msgconfig.Ticket.InvalidSubject;
 
-    if (!department) {
-      try {
-        let buttons = supportbot.Departments.map((x) =>
-          new ButtonBuilder()
-            .setCustomId("Department" + supportbot.Departments.indexOf(x))
-            .setLabel(x.title)
-            .setStyle(x.color)
-            .setEmoji(x.emoji)
-        );
+      const TicketExists = new EmbedBuilder()
+        .setTitle("Ticket Exists!")
+        .setDescription(msgconfig.Ticket.TicketExists);
 
-        if (supportbot.Ticket.AllowMentions) {
-          await ticketChannel.send("<@&" + supportbot.Ticket.RoleMention + ">");
-        }
+      if (
+        await interaction.guild.channels.cache.find(
+          (ticketChannel) => ticketChannel.name === `${supportbot.Ticket.Channel}${ticketNumberID}`
+        )
+      ) {
+        return await interaction.reply({
+          embeds: [TicketExists],
+          ephemeral: true,
+        });
+      }
 
-        const row = new ActionRowBuilder().addComponents(buttons);
-        const m = await ticketChannel.send({
-          embeds: [TicketMessage],
-          components: [row2],
+      const Staff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
+      const Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
+      if (!Staff || !Admin)
+        return interaction.reply({
+          content: "Some roles seem to be missing!\nPlease check for errors when starting the bot.",
+          ephemeral: true,
         });
 
+      const TicketCategory = interaction.guild.channels.cache.find(
+        (c) => c.name === supportbot.Ticket.TicketCategory || c.id === supportbot.Ticket.TicketCategory
+      );
+
+      const channel = await getChannel(supportbot.Ticket.TicketCategory, interaction.guild);
+      const ticketChannel = await channel.threads.create({
+        name: `${supportbot.Ticket.Channel}${ticketNumberID}`,
+        type: ChannelType.PrivateThread,
+        parent: TicketCategory,
+        autoArchiveDuration: 60,
+        reason: 'support ticket',
+      });
+
+      // Assign ticket to a user if claiming tickets is enabled
+      if (supportbot.Ticket.ClaimTickets.Enabled) {
+        const assignedUserId = await assignTicketToUser(ticketChannel, Staff, Admin, interaction);
+        if (!assignedUserId) {
+          const claimChannel = await interaction.guild.channels.cache.get(supportbot.Ticket.ClaimTickets.Channel);
+          await claimChannel.send(`<@&${Staff.id}> <@&${Admin.id}>`);
+        }
+      }
+
+      // Add user to the ticket channel
+      await ticketChannel.members.add(interaction.user.id);
+
+      // Save ticket data
+      TicketData.tickets.push({
+        id: ticketChannel.id,
+        name: ticketChannel.name,
+        user: interaction.user.id,
+        number: ticketNumberID,
+        reason: TicketSubject,
+        open: true,
+        subUsers: [],
+        createdAt: new Date().toISOString(),
+        claimedAt: null,
+      });
+
+      fs.writeFileSync(
+        "./Data/TicketData.json",
+        JSON.stringify(TicketData, null, 4),
+        (err) => {
+          if (err) console.error(err);
+        }
+      );
+
+      // Notify the user that the ticket was created
+      const CreatedTicket = new EmbedBuilder()
+        .setDescription(
+          msgconfig.Ticket.TicketCreatedAlert.replace(/%ticketauthor%/g, interaction.user.id)
+            .replace(/%ticketid%/g, ticketChannel.id)
+            .replace(/%ticketusername%/g, interaction.user.username)
+            .replace(/%ticketreason%/g, TicketSubject)
+        )
+        .setColor(supportbot.Embed.Colours.General);
+      await interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
+
+      // Create the ticket message
+      const TicketMessage = new EmbedBuilder()
+        .setAuthor({
+          name: msgconfig.Ticket.TicketAuthorTitle.replace(/%ticketauthor%/g, interaction.user.id)
+            .replace(/%ticketid%/g, ticketChannel.id)
+            .replace(/%ticketusername%/g, interaction.user.username),
+          iconURL: interaction.user.displayAvatarURL(),
+        })
+        .setTitle(
+          msgconfig.Ticket.TicketTitle.replace(/%ticketauthor%/g, interaction.user.id)
+            .replace(/%ticketid%/g, ticketChannel.id)
+            .replace(/%ticketusername%/g, interaction.user.username)
+        )
+        .setDescription(
+          msgconfig.Ticket.TicketMessage.replace(/%ticketauthor%/g, interaction.user.id)
+            .replace(/%ticketid%/g, ticketChannel.id)
+            .replace(/%ticketusername%/g, interaction.user.username)
+            .replace(/%ticketreason%/g, TicketSubject)
+        )
+        .setColor(supportbot.Embed.Colours.General);
+
+      // Add reason field if ticket reason is enabled
+      if (supportbot.Ticket.TicketReason && TicketReason) {
+        TicketMessage.addFields(
+          { name: "Reason", value: TicketReason, inline: false }
+        );
+      }
+
+      // Create the control panel
+      const SelectMenus = new StringSelectMenuBuilder()
+        .setCustomId("ticketcontrolpanel")
+        .setPlaceholder("Ticket Control Panel")
+        .addOptions(
+          new StringSelectMenuOptionBuilder()
+            .setLabel("Close")
+            .setDescription("Close the ticket.")
+            .setEmoji(supportbot.SelectMenus.Tickets.CloseEmoji)
+            .setValue("ticketclose"),
+          new StringSelectMenuOptionBuilder()
+            .setLabel("Archive")
+            .setDescription("Acrhive the ticket.")
+            .setEmoji(supportbot.SelectMenus.Tickets.ArchiveEmoji)
+            .setValue("archiveticket"),
+          new StringSelectMenuOptionBuilder()
+            .setLabel("Lock Ticket")
+            .setDescription("Lock the ticket.")
+            .setEmoji(supportbot.SelectMenus.Tickets.LockEmoji)
+            .setValue("lockticket"),
+          new StringSelectMenuOptionBuilder()
+            .setLabel("Enable Invites")
+            .setDescription("Enable invites.")
+            .setEmoji(supportbot.SelectMenus.Tickets.EnableInvitesEmoji)
+            .setValue("enableinvites"),
+          new StringSelectMenuOptionBuilder()
+            .setLabel("Disable Invites")
+            .setDescription("Disable invites.")
+            .setEmoji(supportbot.SelectMenus.Tickets.DisableInvitesEmoji)
+            .setValue("disableinvites"),
+        );
+
+      const row2 = new ActionRowBuilder().addComponents(SelectMenus);
+
+      // Send the ticket message and control panel
+      await ticketChannel.send({
+        embeds: [TicketMessage],
+        components: [row2],
+      });
+
+      // Handle department selection if not specified
+      if (!department) {
         try {
+          const buttons = supportbot.Departments.map((x, index) =>
+            new ButtonBuilder()
+              .setCustomId("Department" + index)
+              .setLabel(x.title)
+              .setStyle(x.color)
+              .setEmoji(x.emoji)
+          );
+
+          const row = new ActionRowBuilder().addComponents(buttons);
+
+          const message = await ticketChannel.send({
+            content: "Please select a department:",
+            components: [row],
+          });
+
           const filter = (i) => i.user.id === interaction.user.id;
-          await m.awaitMessageComponent({
+          await message.awaitMessageComponent({
             filter,
             max: 1,
             componentType: "BUTTON",
             time: supportbot.Ticket.Timeout * 60000,
           });
+
         } catch (e) {
           if (e.code === "COLLECTOR_ERROR") {
             try {
-              let ticket = TicketData.tickets.findIndex((t) => t.id === ticketChannel.id);
+              const ticket = TicketData.tickets.findIndex((t) => t.id === ticketChannel.id);
               TicketData.tickets[ticket].open = false;
               fs.writeFileSync(
                 "./Data/TicketData.json",
@@ -284,25 +444,18 @@ module.exports = new Command({
                   if (err) console.error(err);
                 }
               );
-              interaction.user.send(
-                "Your ticket has timed out. Please open a new one, and select a department."
+              await interaction.user.send(
+                "Your ticket has timed out. Please open a new one and select a department."
               );
             } catch (error) {
               console.error("An error occurred while handling collector:", error);
             }
-            return await ticketChannel.delete();
+            await ticketChannel.delete();
           }
         }
-      } catch (error) {
-        console.error("Error sending message:", error);
       }
-    } else {
-      await ticketChannel.send({
-        embeds: [TicketMessage],
-        components: [row2],
-      });
-
+    } catch (error) {
+      console.error("Error in run method:", error);
     }
-    
   },
 });

Commands/ticketstats.js

@@ -1,56 +0,0 @@
-const { EmbedBuilder, ApplicationCommandType } = require("discord.js");
-const fs = require("fs");
-const yaml = require("js-yaml");
-
-const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
-const msgconfig = yaml.load(fs.readFileSync("./Configs/messages.yml", "utf8"));
-
-const Command = require("../Structures/Command.js");
-
-module.exports = new Command({
-  name: cmdconfig.TicketStats.Command,
-  description: cmdconfig.TicketStats.Description,
-  type: ApplicationCommandType.ChatInput,
-  permissions: ["SendMessages"], // Adjust permissions as needed
-
-  async run(interaction) {
-
-    if (supportbot.Ticket.ClaimTickets.Enabled) {
-
-        const TicketData = JSON.parse(fs.readFileSync("./Data/TicketData.json", "utf8"));
-        const userId = interaction.user.id;
-    
-        const ticketsClaimed = TicketData.tickets.filter(t => t.claimedBy === userId);
-        const ticketsOpen = ticketsClaimed.filter(t => t.open);
-        const totalTickets = ticketsClaimed.length;
-    
-        let totalResponseTime = 0;
-        let responseCount = 0;
-    
-        ticketsClaimed.forEach(ticket => {
-          if (ticket.claimedAt && ticket.createdAt) {
-            const responseTime = new Date(ticket.claimedAt) - new Date(ticket.createdAt);
-            totalResponseTime += responseTime;
-            responseCount++;
-          }
-        });
-    
-        const averageResponseTime = responseCount ? totalResponseTime / responseCount : 0;
-        const averageResponseTimeMinutes = Math.round(averageResponseTime / 60000); // Convert to minutes
-    
-        const statsEmbed = new EmbedBuilder()
-          .setTitle(msgconfig.TicketStats.Title)
-          .setDescription(`> Ticket stats for <@${interaction.user.id}>`)
-          .setColor(supportbot.Embed.Colours.General)
-          .addFields(
-            { name: msgconfig.TicketStats.OpenTickets, value: `${ticketsOpen.length}`, inline: true },
-            { name: msgconfig.TicketStats.TotalTickets, value: `${totalTickets}`, inline: true },
-            { name: msgconfig.TicketStats.ResponseTime, value: `${averageResponseTimeMinutes} minutes`, inline: false }
-          );
-    
-        await interaction.reply({ embeds: [statsEmbed], ephemeral: true });
-      }
-
-    }
-});

Commands/userinfo.js

@@ -1,137 +0,0 @@
-// SupportBot | Emerald Services
-// User Info Command
-
-const fs = require("fs");
-const moment = require("moment");
-
-const Discord = require("discord.js");
-const yaml = require("js-yaml");
-
-const supportbot = yaml.load(
-  fs.readFileSync("./Configs/supportbot.yml", "utf8")
-);
-
-const cmdconfig = yaml.load(
-  fs.readFileSync("./Configs/commands.yml", "utf8")
-);
-
-const msgconfig = yaml.load(
-  fs.readFileSync("./Configs/messages.yml", "utf8")
-)
-
-const Command = require("../Structures/Command.js");
-
-module.exports =   new Command({
-    name: cmdconfig.UserInfo.Command,
-    description: cmdconfig.UserInfo.Description, 
-    type: Discord.ApplicationCommandType.ChatInput,
-    options: [
-      {
-        type: Discord.ApplicationCommandOptionType.User,
-        name: "user",
-        description: "The user you want to get info about.",
-        required: true,
-      }, // The user input
-    ],
-    permissions: cmdconfig.UserInfo.Permission,
-
-    async run(interaction) {
-      let disableCommand = true;
-
-        const { getRole } = interaction.client;
-        let SupportStaff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
-        let Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
-        if (!SupportStaff || !Admin)
-        
-          return interaction.reply(
-            "Some roles seem to be missing!\nPlease check for errors when starting the bot."
-          );
-    
-          const NoPerms = new Discord.EmbedBuilder()
-          .setTitle("Invalid Permissions!")
-          .setDescription(
-            `${msgconfig.Error.IncorrectPerms}\n\nRole Required: \`${supportbot.Roles.StaffMember.Staff}\` or \`${supportbot.Roles.StaffMember.Admin}\``
-          )
-          .setColor(supportbot.Embed.Colours.Warn);
-
-        if (
-            !interaction.member.roles.cache.has(SupportStaff.id) &&
-            !interaction.member.roles.cache.has(Admin.id)
-        )
-          return interaction.reply({ embeds: [NoPerms] });
-
-        let user = await interaction.options.getUser("user") || interaction.author; // Grab the mentioned user
-        let member = await interaction.guild.members.cache.get(user.id) // Check for user and his ID
-
-        const UserNotExist = new Discord.EmbedBuilder()
-          .setTitle("User Not Found!")
-          .setDescription(
-            `${msgconfig.Error.UserNotFound}\n\nTry Again:\`/${cmdconfig.UserInfoCommand} <@!User_ID> or @User\``
-          )
-          .setColor(supportbot.ErrorColour);
-        
-        if (!user) return interaction.reply({ embeds: [UserNotExist] });
-
-        // Flags a user/bot can have
-        const flags = {
-          DISCORD_EMPLOYEE: 'Discord Employee',
-          DISCORD_PARTNER: 'Discord Partner',
-          BUGHUNTER_LEVEL_1: 'Bug Hunter (Level 1)',
-          BUGHUNTER_LEVEL_2: 'Bug Hunter (Level 2)',
-          HYPESQUAD_EVENTS: 'HypeSquad Events',
-          HOUSE_BRAVERY: 'House of Bravery',
-          HOUSE_BRILLIANCE: 'House of Brilliance',
-          HOUSE_BALANCE: 'House of Balance',
-          EARLY_SUPPORTER: 'Early Supporter',
-          TEAM_USER: 'Team User',
-          SYSTEM: 'System',
-          VERIFIED_BOT: 'Verified Bot',
-          VERIFIED_DEVELOPER: 'Verified Bot Developer'
-        };
-
-        // Status message with icon
-        let status = {
-            online: "🟢Online",
-            idle: "🟡Idle",
-            dnd: "🔴Do Not Disturb",
-            offline: "⚫Offline"
-        };
-
-        const userFlags = user.flags.toArray();
-
-         // Embed containing the userinfo
-        let userembed = new Discord.EmbedBuilder()
-          .setTitle(`User Info for User: ${user.tag}`)
-          .setThumbnail(member.displayAvatarURL({ dynamic: true, size: 512 }))
-          .setColor(member.roles.highest.hexColor)
-          .addFields(
-            { name: "Name:", value: `${user.tag}\n<@${member.id}>`, inline: true },
-            { name: "ID:", value: `${member.id}`, inline: true },
-            { name: "Is Bot:", value: user.bot ? "Yes" : "No", inline: true },
-            { name: "House/Badge:", value: `${userFlags.length ? userFlags.map(flag => flags[flag]).join("\n") : "None"}`, inline: true },
-            { name: "Current Status:", value: `${status[member.presence ? member.presence.status : "offline"]}`, inline: true },
-            { name: "Avatar URL:", value: `[Click Here](${member.displayAvatarURL()})`, inline: true },
-            { name: "\u200b", value: "\u200b", inline: false}
-          )
-          .addFields(
-            { name: "Creation Date:", value: `${moment(user.createdAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(user.createdAt).startOf("day").fromNow()}`, inline: true },
-            { name: "Joined Date:", value: `${moment(member.joinedAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(member.joinedAt).startOf("day").fromNow()}`, inline: true },
-            { name: "Roles Total:", value: `${member.roles.cache.size -1}`, inline: false },
-            { name: "Highest Role:", value: `${member.roles.highest.id === interaction.guild.id ? "None" : member.roles.highest.toString()}`, inline: true },
-            { name: "Roles:", value: `${member.roles.cache.map(r => r).join(" ").replace("@everyone", " ") || "None"}`, inline: false },
-          )
-          .setFooter({ text: supportbot.Footer })
-          .setTimestamp();
-
-        // Send embed [userembed]
-        await interaction.reply({ embeds: [userembed] }).catch((err) => console.error("An error has occured: ", err));
-
-    },
-  })
-
-/**
- * @INFO
- * UserInfo command by Sypher#3415 | 321332200668790786
- * @INFO
- * Solely created for SupportBot | https://github.com/Emerald-Services/SupportBot/
- **/

Configs/commands.yml

@@ -19,12 +19,6 @@ Help:
   Permission: ["SendMessages"]
   Enabled: true
 
-EnableAI:
-  Command: "enableai"
-  Description: "Talk with SupportBot"
-  Permission: ["SendMessages"]
-  Enabled: true
-
 Info:
   Command: "info"
   Description: "Get information about the **ServerName**."
@@ -37,9 +31,9 @@ TicketPanel:
   Permission: ["Administrator"]
   Enabled: true  
 
-TicketStats:
-  Command: "ticketstats"
-  Description: "Shows staff members their ticket statistics"
+Profile:
+  Command: "profile"
+  Description: "Shows the profile for a discord member."
   Permission: ["SendMessages"]
   # Command is automatically disabled when the TicketClaims is disabled.
 
@@ -49,9 +43,21 @@ OpenTicket:
   Permission: ["SendMessages"]
   Enabled: true
 
-Add:
+AddUser:
   Command: "add"
-  Description: "Add a user to the ticket."
+  Description: "Add a user to a support ticket."
+  Permission: ["SendMessages"]
+  Enabled: true
+
+ForceAddUser:
+  Command: "forceadd"
+  Description: "Add a user to a support ticket by bypassing the invite system."
+  Permission: ["SendMessages"]
+  Enabled: true
+
+RemoveUser:
+  Command: "remove"
+  Description: "Remove a user from a support ticket."
   Permission: ["SendMessages"]
   Enabled: true
   

Configs/messages.yml

@@ -24,7 +24,7 @@ Welcome:
   Embed:
     Colour: "#f74343"
     Title: "Welcome to ServerName"
-    Message: "> :smile: %joined_user% has just landed!"
+    Message: ":smile: %joined_user% has just landed!"
     Thumbnail: "BOT"
 
     ImageEnabled: false
@@ -34,7 +34,7 @@ Leave:
   Embed:
     Colour: "#f74343"
     Title: "Goodbye!"
-    Message: "> :slight_frown: %joined_user% has recently dropped out!"
+    Message: ":slight_frown: %joined_user% has recently dropped out!"
     Thumbnail: "BOT"
 
     ImageEnabled: false
@@ -42,8 +42,8 @@ Leave:
 
 Suggestions:
   Sent_Title: "Suggestion Sent!"
-  Sent: "> :white_check_mark: **You have successfully sent a suggestion.**"
-  NoSelfVote: "> :x: **You cannot vote on your own suggestion.**"
+  Sent: ":white_check_mark: **You have successfully sent a suggestion.**"
+  NoSelfVote: ":x: **You cannot vote on your own suggestion.**"
   RemoveVoteButton: "Remove Vote"
 
 Ticket:
@@ -56,47 +56,47 @@ Ticket:
 
   TicketAuthorTitle: "%ticketusername%'s Ticket"
   TicketTitle: "Support Ticket"
-  TicketMessage: "> Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
+  TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
   TicketThumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
-  TicketCreatedAlert: "> :ticket: Ticked Created: <#%ticketid%>"
-  TicketExists: "> ❌ Ticket already exists"
-  TicketClaim: "> :white_check_mark: Ticket claimed by" #The user who claimed the ticket will be added to the end of this message
-  TicketUnclaim: "> :white_check_mark: Ticket unclaimed by" #The user who claimed the ticket will be added to the end of this message
+  TicketCreatedAlert: ":ticket: Ticked Created: <#%ticketid%>"
+  TicketExists: "❌ Ticket already exists"
+  TicketClaim: ":white_check_mark: Ticket claimed by" #The user who claimed the ticket will be added to the end of this message
+  TicketUnclaim: ":white_check_mark: Ticket unclaimed by" #The user who claimed the ticket will be added to the end of this message
 
-  DisableInvites: "> 🔒 Invites have been disabled for this ticket." 
-  EnableInvites: "> 🔓 Invites have been enabled for this ticket." 
+  TicketArchived: ":white_check_mark: Ticket archived."
+  TicketUnarchived: ":white_check_mark: Ticket unarchived."
+  TicketLocked: ":lock: Ticket is locked."
+  DisableInvites: "🔒 Invites have been disabled for this ticket." 
+  EnableInvites: "🔓 Invites have been enabled for this ticket." 
 
 #  Available Placeholders:
 
 #  <@%user%> - Tags the user who was added to the ticket.
 
-  AddUserToTicket_Title: "➕ Add User!"
-  AddUserToTicket: "> To add a user to this ticket, Tag them."
-
-  RemovedUserFromTicket_Title: "➖ Removed User!"
-  RemovedUserFromTicket: "> <@%user%> has been `Removed` from this ticket"
-
-  Blacklisted: "> :x: You are not allowed to open a ticket"
-  Muted: "> :x: You are `Muted` and therefore not allowed to open any tickets"
-  InvalidSubject: "> No Reason Provided!"
+  Blacklisted: ":x: You are not allowed to open a ticket"
+  Muted: ":x: You are `Muted` and therefore not allowed to open any tickets"
+  InvalidSubject: "No Reason Provided!"
 
   TranscriptSavedMessage: "📝 **Transcript Saved!**"
   TicketLockMessage: "❌ **Ticket Locked!**"
   TicketDeleteMessage: "⚠ **Ticket Deleting!**" 
 
-  ClosingTicket: "> :warning: You have requested to close your support ticket."
-  ConfirmClose: "> Please confirm closing the ticket by clicking the button below."
-  CloseTimeout: "> Ticket close confirmation timed out."
+  ClosingTicket: ":warning: You have requested to close your support ticket."
+  ConfirmClose: "Please confirm closing the ticket by clicking the button below."
+  CloseTimeout: "Ticket close confirmation timed out."
 
   ClaimTickets:
     ClaimTitle: "Incoming Support Request!"
-    ClaimMessage: "> A new ticket has been created by <@!%user%>. Click the button below to claim this ticket."
-    ClaimMessage_Edit: "> <#%channel%> was claimed by <@!%user%>."
+    ClaimMessage: "A new ticket has been created by <@!%user%>. Click the button below to claim this ticket."
+    ClaimMessage_Edit: "<#%channel%> was claimed by <@!%user%>."
 
     ClaimedTitle: "Ticket Claimed!"
-    Claimed: "> You have successfully claimed this ticket. <#%channel%>"
+    Claimed: "You have successfully claimed this ticket. <#%channel%>"
     NoPermsToClaimTitle: "Error, no permissions!"
-    NoPermsToClaim: "> :x: **Err!** You do not permissions to claim this ticket."
+    NoPermsToClaim: ":x: **Err!** You do not permissions to claim this ticket."
+
+    ReassigningTitle: "Reassigning!..."
+    ReassigningMessage: "<@%user%> did not claim the ticket. **Reassigning...**"
 
 TicketStats: 
   OpenTickets: "✅ Open Tickets"
@@ -105,12 +105,72 @@ TicketStats:
 
   Title: "Your Ticket Stats"
 
+AddUser:
+  NotInTicket_Title: "Ticket Invitation"
+  NotInTicket_Description: "This command can only be used within a ticket thread."
+  
+  Invite_Title: "User Invited"
+  Invite_Description: "%username% has been invited to join the ticket."
+
+  DM_Title: "Ticket Invitation"
+  DM_Description: "You have been invited to join the ticket %channelname%. Do you accept?"
+  
+  Accept_Label: "Accept"
+  Reject_Label: "Reject"
+  ViewTicket_Label: "Go to Ticket"
+  
+  Accepted_Title: "Invitation Accepted"
+  Accepted_Message: "You have been added to the ticket."
+  AddedToTicket_Title: "Added to Ticket"
+  AddedToTicket_Description: "You have been added to the ticket %channel_link%."
+  
+  Declined_Title: "Invitation Declined"
+  Declined_Message: "You have declined the invitation."
+  
+  NoResponse_Title: "No Response"
+  NoResponse_Message: "You did not respond in time. Please contact staff if you wish to join the ticket."
+  
+  Error_Title: "Error"
+  Error_Adding: "There was an error adding you to the ticket. Please try again."
+  
+  DM_Error_Title: "Error"
+  DM_Error_Description: "Unable to send a DM to %username%. Please ensure your DMs are enabled."
+  
+  Unexpected_Error_Title: "Error"
+  Unexpected_Error_Description: "An unexpected error occurred: %error%"
+
+RemoveUser:
+  NotInTicket_Title: "Error"
+  NotInTicket_Description: "This command can only be used in ticket threads."
+  
+  Removed_Title: "User Removed"
+  Removed_Message: "The user has been successfully removed from the ticket."
+  
+  RemovedFromTicket_Title: "Removed from Ticket"
+  RemovedFromTicket_Description: "You have been removed from the ticket channel %channel_link%."
+
+  Error_Title: "Error"
+  Error_Removing: "There was an error removing the user from the ticket."
+
+ForceAddUser:
+  NotInTicket_Title: "Not a Ticket"
+  NotInTicket_Description: "This command can only be used within a ticket thread."
+
+  Added_Title: "User Added"
+  Added_Description: "Successfully added %username% to the ticket."
+
+  AddedToTicket_Title: "You have been added to a Ticket"
+  AddedToTicket_Description: "You have been added to the ticket channel [%channel_link%]."
+
+  Error_Title: "Error"
+  Error_Adding: "There was an error adding the user to the ticket."
+
 Error:
-  IncorrectPerms: "> :x: **Err!** You do not have the correct permissions to use this."
-  InvalidChannel: "> :x: **Err!** Channel not found. Please create it!"
-  UserNotFound: "> :x: **Err!** This user doesn't exist, Are they in this server?"
-  NoValidTicket: "> :warning: You cannot execute this command here."
-  TicketExists: "> :warning: This ticket cannot be opened, It already exists!"
+  IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this."
+  InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
+  UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
+  NoValidTicket: ":warning: You cannot execute this command here."
+  TicketExists: ":warning: This ticket cannot be opened, It already exists!"
 
 
 

Configs/supportbot-ai.yml

@@ -16,17 +16,16 @@ General:
   Tokens: 400
   # Max tokens you can set is 400
   # For more information about tokens, go to https://openai.com/api/pricing/
-
-  OpenAI_Key: "OPEN_AI_API_KEY"
+  OpenAI_Key: "OPEN_AI_KEY_HERE"
   # To create an OpenAI API key, go to https://platform.openai.com/api-keys
 
 
-  PastebinAPI_Key: "PASTEBIN_API_KEY"
+  PastebinAPI_Key: "PASTEBIN_API_KEY_HERE"
   # You can get your Pastebin API Key from https://pastebin.com
   PastebinAPI_URL: "https://pastebin.com/api/api_post.php" 
 
 Channels:
-  AIChannel: "0000000000000000000"
+  AIChannel: "1250190338954498048"
   # This is the channel where AI will respond in without needing to mention the bot.
 
 Embed:

Configs/supportbot.yml

@@ -11,7 +11,7 @@
 #           Official Documentation: https://github.com/Emerald-Services/SupportBot/wiki
 #           Third-Party Documentation: COMING SOON
 
-SupportBot_Version: "v8.0"
+SupportBot_Version: "v8.0.1"
 # Do not change the version number
 
 # -------------------------
@@ -24,7 +24,7 @@ General:
   # To get your Discord Bot Token, Go to https://discord.com/developers/applications
 
   Addons:
-    Enabled: false
+    Enabled: true
     
 # -------------------------
 #  Activity
@@ -145,17 +145,32 @@ Ticket:
     StaffOnly: true
     # Set to false is anyone is able to close a ticket.
     Confirmation_Button: "Confirm Close"
+    Confirmation_Emoji: "🗑️"
+    Confirmation_Style: "2"
     Title: "Are you sure you want to close this ticket?"
 
+    # Available Button Styles
+    # 1 - Blurple
+    # 2 - Grey
+    # 3 - Green
+    # 4 - Red
+
   Invites:
     StaffOnly: true
 
+  LockedTickets:
+    Channel: "1267856939275124809" 
+
   ClaimTickets:
     Enabled: true
     Channel: "1249723473757077624" 
     # Channel name or Channel ID
     
+    ClaimAcceptTime: 120000
+    # How long the assigned user has to accept the ticket before it gets re-assigned to someone else.
+
     ButtonTitle: "Claim Ticket"
+    ButtonEmoji: "🎫"
     Button: "1"
 
     # Available Button Styles
@@ -184,6 +199,15 @@ Buttons:
     ClaimEmoji: "🧑‍💻"
     ClaimStyle: "1"
 
+    Unarchive: "Unarchive Ticket"
+    Unarchive_Emoji: "♻️"
+    Unarchive_Style: "2"
+
+    Unlock: "Unlock Ticket"
+    Unlock_Emoji: "🔓"
+    Unlock_Style: "2"
+
+
     # Available Button Styles
     # 1 - Blurple
     # 2 - Grey
@@ -198,14 +222,13 @@ Buttons:
 SelectMenus:
   Tickets:
     PanelEmoji: "⚙️"
+
     CloseEmoji: "🗑️"
     ArchiveEmoji: "♻️"
-    LockTicketEmoji: "🔒"
-    UnLockTicketEmoji: "🔓"
-    EnableInvitesEmoji: "🔒"
-    DisableInvitesEmoji: "🔓"
-    AddUserEmoji: "➕"
-    RemoveUserEmoji: "➖"
+    LockEmoji: "🔐"
+
+    EnableInvitesEmoji: "📤"
+    DisableInvitesEmoji: "📥"
 
 
 # -------------------------

Data/Profiles.json

@@ -0,0 +1 @@
+{}

Data/StaffData.json

@@ -0,0 +1 @@
+{}

Data/profiles/0000000000000000.json

@@ -0,0 +1,5 @@
+{
+  "bio": "",
+  "timezone": "",
+  "clockedIn": false
+}

Data/ticket-panel-id.json

@@ -1,4 +1,4 @@
 {
     "id": 0,
-    "TicketPanelID": "0000000000000000000"
+    "TicketPanelID": "000000000000000000"
 }

Events/interactionCreate.js

@@ -16,7 +16,8 @@ try {
 }
 
 module.exports = new Event("interactionCreate", async (client, interaction) => {
-  if (interaction.type == Discord.InteractionType.ApplicationCommand) {
+
+  if (interaction.type === Discord.InteractionType.ApplicationCommand) {
     const command = client.commands.find(
       (cmd) => cmd.name.toLowerCase() === interaction.commandName
     );
@@ -24,12 +25,13 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
     if (interaction.user.bot || !interaction.guild) return;
 
     const NotValid = new Discord.EmbedBuilder()
-      .setDescription(`:x: \`Invalid Command\` `)
+      .setDescription(`:x: \`Invalid Command\``)
       .setColor(supportbot.Embed.Colours.Error);
 
     if (!command)
       return interaction.reply({
         embeds: [NotValid],
+        ephemeral: true,
       });
 
     const permission = interaction.member.permissions.has(command.permissions);
@@ -43,8 +45,50 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
     if (!permission)
       return interaction.reply({
         embeds: [ValidPerms],
+        ephemeral: true,
       });
-    command.run(interaction);
+
+    try {
+      if (command.name === cmdconfig.OpenTicket.Command && supportbot.Ticket.TicketReason) {
+        const modal = new Discord.ModalBuilder()
+          .setCustomId("ticketReasonModal")
+          .setTitle("Ticket Reason")
+          .addComponents(
+            new Discord.ActionRowBuilder().addComponents(
+              new Discord.TextInputBuilder()
+                .setCustomId("reasonInput")
+                .setLabel("Reason")
+                .setStyle(Discord.TextInputStyle.Paragraph)
+                .setRequired(true)
+            )
+          );
+
+        await interaction.showModal(modal);
+      } else {
+        console.log("\u001b[32m", "[Executed]", "\u001b[37;1m", `${interaction.user.username} has executed ${command.name}`);
+        await command.run(interaction);
+      }
+    } catch (error) {
+      console.error("Error executing command:", error);
+      await interaction.reply({
+        content: "An error occurred while executing the command.",
+        ephemeral: true,
+      });
+    }
+  }
+
+  if (interaction.isModalSubmit()) {
+    if (interaction.customId === "ticketReasonModal") {
+      const reason = interaction.fields.getTextInputValue("reasonInput");
+      interaction.customId = `createticket-${reason}`;
+      const cmd = client.commands.get(cmdconfig.OpenTicket.Command);
+      if (cmd) {
+        interaction.reason = reason; // Attach the reason to the interaction object
+        await cmd.run(interaction);
+      } else {
+        console.error("Command not found.");
+      }
+    }
   }
 
   if (interaction.isStringSelectMenu()) {
@@ -52,31 +96,60 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       const selectedOption = interaction.values[0];
       const { getRole, getChannel } = interaction.client;
       switch (selectedOption) {
-        case "ticketadduser":
-          const AddUserThreadTicket = new Discord.EmbedBuilder()
-            .setTitle(`${msgconfig.Ticket.AddUserToTicket}`)
-            .setDescription(`${msgconfig.Ticket.AddUserToTicket}`)
-            .setColor(supportbot.Embed.Colours.General);
-
-          await interaction.reply({
-            embeds: [AddUserThreadTicket],
-            ephemeral: true,
-          });
-          break;
-
-        case "ticketremoveuser":
-          await removeUserFromThread(interaction);
-          break;
 
         case "ticketclose":
           const closeCommand = client.commands.get(cmdconfig.CloseTicket.Command);
           if (closeCommand) {
-            closeCommand.run(interaction);
+            await closeCommand.run(interaction);
           } else {
             console.error("[X] Close Command Not Found");
           }
           break;
 
+          case "archiveticket":
+              const arcembed = new Discord.EmbedBuilder()
+                .setDescription(msgconfig.Ticket.TicketArchived)
+                .setColor(supportbot.Embed.Colours.Success);
+
+              const CloseButton = new Discord.ButtonBuilder()
+                .setCustomId("confirmCloseTicket")
+                .setLabel(supportbot.Ticket.Close.Confirmation_Button)
+                .setEmoji(supportbot.Ticket.Close.Confirmation_Emoji)
+                .setStyle(supportbot.Ticket.Close.Confirmation_Style);
+
+              const unarchiveButton = new Discord.ButtonBuilder()
+                .setCustomId("unarchiveTicket")
+                .setLabel(supportbot.Buttons.Tickets.Unarchive)
+                .setEmoji(supportbot.Buttons.Tickets.Unarchive_Emoji)
+                .setStyle(supportbot.Buttons.Tickets.Unarchive_Style);
+
+              const ArchivedOptions = new Discord.ActionRowBuilder() 
+                .addComponents(CloseButton, unarchiveButton);
+
+                await interaction.channel.send({
+                  embeds: [arcembed],
+                  components: [ArchivedOptions],
+                });
+
+                await interaction.channel.setArchived(true);
+
+            break;
+  
+        case "lockticket":
+            const lockembed = new Discord.EmbedBuilder()
+              .setDescription(msgconfig.Ticket.TicketLocked)
+              .setColor(supportbot.Embed.Colours.Success);
+
+            await interaction.channel.send({
+              embeds: [lockembed],
+              components: [],
+              ephemeral: true,s
+            });
+
+            await interaction.channel.setLocked(true);
+            
+        break;
+
         case "enableinvites":
           await handleInvites(interaction, true);
           break;
@@ -89,32 +162,80 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
   }
 
   if (interaction.isButton()) {
-    if (interaction.customId === 'createticket') {
-      try {
-        const cmd = client.commands.get(cmdconfig.OpenTicket.Command);
-        if (!cmd) return;
-        cmd.run(interaction);
-      } catch (error) {
-        console.error("Error executing the ticket command:", error);
-        await interaction.reply({
-          content: "An error occurred while creating the ticket.",
-          ephemeral: true,
-        });
+    if (interaction.customId === "unarchiveTicket") {
+      await interaction.channel.setArchived(false);
+
+      const unrcembed = new Discord.EmbedBuilder()
+      .setDescription(msgconfig.Ticket.TicketUnarchived)
+      .setColor(supportbot.Embed.Colours.Success);
+
+      await interaction.update({
+        embeds: [unrcembed],
+        components: [],
+      });
+
+    }
+
+    if (interaction.customId === "createticket") {
+      if (supportbot.Ticket.TicketReason) {
+        const modal = new Discord.ModalBuilder()
+          .setCustomId("ticketReasonModal")
+          .setTitle("Ticket Reason")
+          .addComponents(
+            new Discord.ActionRowBuilder().addComponents(
+              new Discord.TextInputBuilder()
+                .setCustomId("reasonInput")
+                .setLabel("Reason")
+                .setStyle(Discord.TextInputStyle.Paragraph)
+                .setRequired(true)
+            )
+          );
+
+        await interaction.showModal(modal);
+      } else {
+        try {
+          const cmd = client.commands.get(cmdconfig.OpenTicket.Command);
+          if (!cmd) return;
+          await cmd.run(interaction);
+        } catch (error) {
+          console.error("Error executing the ticket command:", error);
+          await interaction.reply({
+            content: "An error occurred while creating the ticket.",
+            ephemeral: true,
+          });
+        }
       }
     }
 
     if (interaction.customId === "openticket") {
-      try {
-        const cmd = client.commands.get(cmdconfig.OpenTicket);
-        if (!cmd) return;
-        cmd.run(interaction);
-      } catch (error) {
-        console.error(error);
+      if (supportbot.Ticket.TicketReason) {
+        const modal = new Discord.ModalBuilder()
+          .setCustomId("ticketReasonModal")
+          .setTitle("Ticket Reason")
+          .addComponents(
+            new Discord.ActionRowBuilder().addComponents(
+              new Discord.TextInputBuilder()
+                .setCustomId("reasonInput")
+                .setLabel("Reason")
+                .setStyle(Discord.TextInputStyle.Paragraph)
+                .setRequired(true)
+            )
+          );
+
+        await interaction.showModal(modal);
+      } else {
+        try {
+          const cmd = client.commands.get(cmdconfig.OpenTicket.Command);
+          if (!cmd) return;
+          await cmd.run(interaction);
+        } catch (error) {
+          console.error(error);
+        }
       }
     }
 
-    if (interaction.customId.startsWith('claimticket-')) {
-      const ticketChannelId = interaction.customId.split('-')[1];
+    if (interaction.customId.startsWith("claimticket-")) {
+      const ticketChannelId = interaction.customId.split("-")[1];
       const ticketChannel = interaction.guild.channels.cache.get(ticketChannelId);
       if (!ticketChannel) {
         return interaction.reply({
@@ -144,7 +265,7 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       const NoPermsClaim = new Discord.EmbedBuilder()
         .setTitle(msgconfig.Ticket.ClaimTickets.NoPermsToClaimTitle)
         .setDescription(
-          msgconfig.Ticket.ClaimTickets.NoPermsToClaim.replace('%channel%', ticketChannel.name)
+          msgconfig.Ticket.ClaimTickets.NoPermsToClaim.replace("%channel%", ticketChannel.name)
         )
         .setColor(supportbot.Embed.Colours.Error);
 
@@ -160,7 +281,7 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
 
       setTimeout(() => {
         pingclaimedstaff.delete();
-      }, 2000)
+      }, 2000);
 
       const TicketData = JSON.parse(fs.readFileSync("./Data/TicketData.json", "utf8"));
       const ticketIndex = TicketData.tickets.findIndex((t) => t.id === ticketChannelId);
@@ -174,13 +295,13 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       const claimedEmbed = new Discord.EmbedBuilder(claimMessage.embeds[0].data)
         .setTitle(msgconfig.Ticket.ClaimTickets.ClaimedTitle)
         .setDescription(
-          msgconfig.Ticket.ClaimTickets.ClaimMessage_Edit.replace('%user%', interaction.user.id).replace('%channel%', ticketChannel.id)
+          msgconfig.Ticket.ClaimTickets.ClaimMessage_Edit.replace("%user%", interaction.user.id).replace("%channel%", ticketChannel.id)
         )
         .setColor(supportbot.Embed.Colours.Success);
 
       const successfullyClaimed = new Discord.EmbedBuilder()
         .setTitle(msgconfig.Ticket.ClaimTickets.ClaimedTitle)
-        .setDescription(msgconfig.Ticket.ClaimTickets.Claimed.replace('%channel%', ticketChannel.id))
+        .setDescription(msgconfig.Ticket.ClaimTickets.Claimed.replace("%channel%", ticketChannel.id))
         .setColor(supportbot.Embed.Colours.Success);
 
       await claimMessage.edit({ embeds: [claimedEmbed], components: [] });
@@ -191,36 +312,41 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
     }
 
     // SUGGESTION INTERACTIONS [START]
-    
-    if (interaction.customId === 'upvote' || interaction.customId === 'downvote' || interaction.customId === 'removevote') {
+
+    if (
+      interaction.customId === "upvote" ||
+      interaction.customId === "downvote" ||
+      interaction.customId === "removevote"
+    ) {
       const suggestion = suggestions[interaction.message.id];
-      if (!suggestion) return interaction.reply({ content: 'Suggestion not found.', ephemeral: true });
+      if (!suggestion)
+        return interaction.reply({ content: "Suggestion not found.", ephemeral: true });
 
       const userId = interaction.user.id;
       const hasUpvoted = suggestion.upvotes.includes(userId);
       const hasDownvoted = suggestion.downvotes.includes(userId);
 
-      if (interaction.customId === 'upvote') {
+      if (interaction.customId === "upvote") {
         if (hasUpvoted) {
-          suggestion.upvotes = suggestion.upvotes.filter(id => id !== userId);
+          suggestion.upvotes = suggestion.upvotes.filter((id) => id !== userId);
         } else {
           suggestion.upvotes.push(userId);
           if (hasDownvoted) {
-            suggestion.downvotes = suggestion.downvotes.filter(id => id !== userId);
+            suggestion.downvotes = suggestion.downvotes.filter((id) => id !== userId);
           }
         }
-      } else if (interaction.customId === 'downvote') {
+      } else if (interaction.customId === "downvote") {
         if (hasDownvoted) {
-          suggestion.downvotes = suggestion.downvotes.filter(id => id !== userId);
+          suggestion.downvotes = suggestion.downvotes.filter((id) => id !== userId);
         } else {
           suggestion.downvotes.push(userId);
           if (hasUpvoted) {
-            suggestion.upvotes = suggestion.upvotes.filter(id => id !== userId);
+            suggestion.upvotes = suggestion.upvotes.filter((id) => id !== userId);
           }
         }
-      } else if (interaction.customId === 'removevote') {
-        suggestion.upvotes = suggestion.upvotes.filter(id => id !== userId);
-        suggestion.downvotes = suggestion.downvotes.filter(id => id !== userId);
+      } else if (interaction.customId === "removevote") {
+        suggestion.upvotes = suggestion.upvotes.filter((id) => id !== userId);
+        suggestion.downvotes = suggestion.downvotes.filter((id) => id !== userId);
       }
 
       fs.writeFileSync("./Data/SuggestionData.json", JSON.stringify(suggestions, null, 2));
@@ -228,13 +354,20 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
       const upvoteCount = suggestion.upvotes.length;
       const downvoteCount = suggestion.downvotes.length;
 
-      const updatedEmbed = new Discord.EmbedBuilder(interaction.message.embeds[0].data)
-        .setFields([
-          { name: 'Suggestion', value: suggestion.suggestion, inline: true },
-          { name: 'From', value: `<@${suggestion.author}>` },
-          { name: `${supportbot.Suggestions.UpvoteEmoji} ${supportbot.Suggestions.UpvoteTitle}`, value: `${upvoteCount}`, inline: true },
-          { name: `${supportbot.Suggestions.DownvoteEmoji} ${supportbot.Suggestions.DownvoteTitle}`, value: `${downvoteCount}`, inline: true }
-        ]);
+      const updatedEmbed = new Discord.EmbedBuilder(interaction.message.embeds[0].data).setFields([
+        { name: "Suggestion", value: suggestion.suggestion, inline: true },
+        { name: "From", value: `<@${suggestion.author}>` },
+        {
+          name: `${supportbot.Suggestions.UpvoteEmoji} ${supportbot.Suggestions.UpvoteTitle}`,
+          value: `${upvoteCount}`,
+          inline: true,
+        },
+        {
+          name: `${supportbot.Suggestions.DownvoteEmoji} ${supportbot.Suggestions.DownvoteTitle}`,
+          value: `${downvoteCount}`,
+          inline: true,
+        },
+      ]);
 
       await interaction.update({ embeds: [updatedEmbed] });
     }
@@ -242,11 +375,14 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
 
   async function handleInvites(interaction, enable) {
     if (supportbot.Ticket.Invites.StaffOnly) {
+      const { getRole, getChannel } = interaction.client;
       const SupportStaff = await getRole(supportbot.Roles.StaffMember.Staff, interaction.guild);
       const Admin = await getRole(supportbot.Roles.StaffMember.Admin, interaction.guild);
 
       if (!SupportStaff || !Admin) {
-        return interaction.reply("Some roles seem to be missing!\nPlease check for errors when starting the bot.");
+        return interaction.reply(
+          "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+        );
       }
 
       const NoPerms = new Discord.EmbedBuilder()
@@ -256,7 +392,10 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
         )
         .setColor(supportbot.Embed.Colours.Warn);
 
-      if (!interaction.member.roles.cache.has(SupportStaff.id) && !interaction.member.roles.cache.has(Admin.id)) {
+      if (
+        !interaction.member.roles.cache.has(SupportStaff.id) &&
+        !interaction.member.roles.cache.has(Admin.id)
+      ) {
         return interaction.reply({ embeds: [NoPerms] });
       }
     }
@@ -264,9 +403,7 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
     await interaction.channel.setInvitable(enable);
 
     const message = enable ? msgconfig.Ticket.EnableInvites : msgconfig.Ticket.DisableInvites;
-    const embed = new Discord.EmbedBuilder()
-      .setDescription(message)
-      .setColor(supportbot.Embed.Colours.General);
+    const embed = new Discord.EmbedBuilder().setDescription(message).setColor(supportbot.Embed.Colours.General);
 
     await interaction.reply({
       embeds: [embed],
@@ -274,5 +411,55 @@ module.exports = new Event("interactionCreate", async (client, interaction) => {
     });
   }
 
+  // Modal submission handler for editing profile
+  if (interaction.type === Discord.InteractionType.ModalSubmit && interaction.customId === "editProfileModal") {
+    const userId = interaction.user.id;
+    const profilePath = `./Data/Profiles/${userId}.json`;
 
+    let profileData;
+    if (fs.existsSync(profilePath)) {
+      profileData = JSON.parse(fs.readFileSync(profilePath, "utf8"));
+    } else {
+      profileData = {
+        bio: "",
+        timezone: "",
+        clockedIn: false,
+      };
+    }
+
+    try {
+      const newBio = interaction.fields.getTextInputValue("bio");
+      const newTimezone = interaction.fields.getTextInputValue("timezone");
+
+      profileData.bio = newBio;
+      profileData.timezone = newTimezone;
+
+      fs.writeFileSync(profilePath, JSON.stringify(profileData, null, 2));
+
+      const updatedProfileEmbed = new Discord.EmbedBuilder()
+        .setTitle(`${interaction.user.username}'s Profile`)
+        .setColor(supportbot.Embed.Colours.General)
+        .setThumbnail(interaction.user.displayAvatarURL())
+        .addFields(
+          { name: "Bio", value: newBio || "No bio set.", inline: false },
+          { name: "Timezone", value: newTimezone || "No timezone set.", inline: true }
+        );
+
+      if (profileData.clockedIn !== undefined) {
+        updatedProfileEmbed.addFields({
+          name: "Clocked In Status",
+          value: profileData.clockedIn ? "✅ Clocked In" : "❌ Clocked Out",
+          inline: true,
+        });
+      }
+
+      await interaction.reply({ embeds: [updatedProfileEmbed], ephemeral: true });
+    } catch (error) {
+      console.error("Failed to update profile data: ", error);
+      await interaction.reply({
+        content: "There was an error while updating your profile. Please try again later.",
+        ephemeral: true,
+      });
+    }
+  }
 });

Events/ready.js

@@ -59,7 +59,7 @@ module.exports = new Event("ready", async (client, interaction) => {
     });
   }
 
-  console.log(`\u001b[32m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+  console.log(`\u001b[33m`, `――――――――――――――――――――――――――――――――――――――――――――`);
   console.log(`    `);
   console.log(`\u001b[31m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`);
   console.log(`\u001b[31m`, `┃┏━┓┃╋╋╋╋╋╋╋╋╋╋╋╋┏┛┗┫┏┓┃╋╋┏┛┗┓`);
@@ -70,60 +70,22 @@ module.exports = new Event("ready", async (client, interaction) => {
   console.log(`\u001b[31m`, `┗╋╋╋╋╋╋╋┃┃╋┃┃`);
   console.log(`\u001b[31m`, `╋╋╋╋╋╋╋┗┛╋┗┛`);
   console.log(`    `);
-  console.log(`\u001b[32m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+  console.log(`\u001b[33m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+  console.log(`    `);  
+  console.log(`\u001b[33m`, `${supportbot.General.Name} | [${supportbot.SupportBot_Version}]`, `\u001b[32m`, `Connected to Discord`,);
+  console.log("\u001b[32m", "SupportBot created by Emerald Development ");
   console.log(`    `);
-  console.log(
-    `\u001b[31m`,
-    `${supportbot.General.Name} | [${supportbot.SupportBot_Version}]`,
-    `\u001b[32m`,
-    `Connected to Discord`,
-  );
-  
-  console.log(`\u001b[31m`, `SupportBot proudly created by Emerald Development`);
-
+  console.log(`\u001b[33m`, `――――――――――――――――― [Links] ――――――――――――――――――`);
+  console.log("\u001b[32m", "Discord: https://dsc.gg/emerald-dev");
+  console.log("\u001b[32m", "Website: https://emeraldsrv.com");
+  console.log("\u001b[32m", "Community: https://community.emeraldsrv.com");
+  console.log("\u001b[32m", "Documentation: https://docs.emeraldsrv.com");
   console.log(`    `);
-
-  console.log(
-    `\u001b[31m`,
-    `Discord`,
-    `\u001b[32m`,
-    `https://dsc.gg/emerald-dev`,
-  );
-
-  console.log(
-    `\u001b[31m`,
-    `Website`,
-    `\u001b[32m`,
-    `https://emeraldsrv.com`,
-  );
-
-  console.log(
-    `\u001b[31m`,
-    `Marketplace`,
-    `\u001b[32m`,
-    `https://market.emeraldsrv.com`,
-  );
-
-  console.log(
-    `\u001b[31m`,
-    `Documentation`,
-    `\u001b[32m`,
-    `https://emeraldsrv.com/third-party`,
-  );
-
+  console.log(`\u001b[33m`, `――――――――――――――――― [Invite] ――――――――――――――――――`);
+  console.log("\u001b[32m", `Invite URL: https://discord.com/api/oauth2/authorize?client_id=${client.user.id}&permissions=8&scope=bot%20applications.commands`);
   console.log(`    `);
-
-  console.log(
-    `\u001b[31m`,
-    `Invite URL:`,
-    `\u001b[36m`,
-    `https://discord.com/api/oauth2/authorize?client_id=` +
-      client.user.id +
-      `&permissions=8&scope=bot%20applications.commands`
-  );
-
-  console.log(`    `);
-  console.log(`\u001b[32m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+  console.log(`\u001b[33m`, `――――――――――――――――― [Config Check] ――――――――――――――――――`);
+  console.log("\u001b[32m", "Config initialization...");
 
   const roles = [
     supportbot.Roles.StaffMember.Admin,
@@ -168,35 +130,18 @@ module.exports = new Event("ready", async (client, interaction) => {
  //   if (!find) missingCat.push(cat);
  // }
 
-  if (missingR.length > 0) {
-    console.log(
-      "\u001b[31m",
-      `[MISSING CONFIGURATION]`,
-      "\u001b[33m",
-      `The following Roles could not be found in your server.\n`, `\u001b[31m`, `[${missingR.join(
-        ", "
-      )}]`, `\n  `,
-    );
+ const missingRoles = await Promise.all(roles.map(role => getRole(role, client.guilds.cache.first())));
+ const missingChannels = await Promise.all(channels.map(channel => getChannel(channel, client.guilds.cache.first())));
+
+ if (missingRoles.some(role => !role)) {
+  console.log("\u001b[31m", `Missing roles in your server configuration: ${missingRoles.filter(role => !role).join(', ')}`);
   }
 
-  if (missingC.length > 0) {
-    console.log(
-      "\u001b[31m",
-      `[MISSING CONFIGURATION]`,
-      "\u001b[33m",
-      `The following Channels could not be found in your server.\n`, `\u001b[31m`, `[${missingC.join(
-        ", "
-      )}]`, `\n  `
-    );
-  }
-  if (missingCat.length > 0) {
-    console.log(
-      "\u001b[31m",
-      `[MISSING CONFIGURATION]`,
-      "\u001b[33m",
-      `The following Categories could not be found in your server.\n`, `\u001b[31m`, `[${missingCat.join(
-        ", "
-      )}]`, `\n  `,
-    );
+  if (missingChannels.some(channel => !channel)) {
+  console.log("\u001b[31m", `Missing channels in your server configuration: ${missingChannels.filter(channel => !channel).join(', ')}`);
   }
+
+  console.log("\u001b[32m", "Configs initialized, No problems were detected.");
+  console.log(`    `);
+
 });

LICENSE.md

@@ -1,6 +1,6 @@
 MIT License
 
-Copyright (c) 2022 Emerald Services
+Copyright (c) 2024 Emerald Services
 
 Permission is hereby granted, free of charge, to any person obtaining a copy
 of this software and associated documentation files (the "Software"), to deal

README.md

@@ -84,5 +84,13 @@ Released under the [MIT](https://opensource.org/licenses/MIT) license.
   <img src="https://contrib.rocks/image?repo=Emerald-Services/SupportBot">
 </a>
 
+## Hosting
+
+You can use our [Pterodactyl egg](https://github.com/Emerald-Services/Pterodactyl-Egg) to host it on your own panel. We currently don't offer hosting for you, altough we might add this in the future.
+If you don't know how to install pterodactyl, you could always host it on replit:
+
+[![Run on Repl.it](https://repl.it/badge/github/ItsNyoty/IKI-bot)]([https://repl.it/github/ItsNyoty/iki](https://repl.it/github/Emerald-Services/SupportBot
+)
+
 
 

Structures/Client.js

@@ -1,12 +1,8 @@
-// C:\Users\ollie\Documents\GitHub\SupportBot\Structures\Client.js
-
-// SupportBot | Emerald Services
-// Client Structure
-
 const fs = require("fs");
 const Discord = require("discord.js");
 const { GatewayIntentBits, Partials } = require('discord.js');
 const yaml = require("js-yaml");
+const { Command, Event } = require('./Addon.js'); // Adjust the path as needed
 
 const supportbot = yaml.load(fs.readFileSync("./Configs/supportbot.yml", "utf8"));
 const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
@@ -89,39 +85,48 @@ class Client extends Discord.Client {
       tempCommandFiles = tempCommandFiles.filter(item => item !== "Ping.js");
     }
 
-    if (cmdconfig.Ping.Enabled === false) {
-      tempCommandFiles = tempCommandFiles.filter(item => item !== "Ping.js");
+    if (cmdconfig.AddUser.Enabled === false) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "addUser.js");
     }
 
-    if (supportbot.Ticket.ClaimTickets.Enabled === false) {
-        tempCommandFiles = tempCommandFiles.filter(item => item !== "ticketstats.js");
-    }
+    if (cmdconfig.RemoveUser.Enabled === false) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "removeUser.js");
+    }    
+
+    if (cmdconfig.ForceAddUser.Enabled === false) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "forceaddUser.js");
+    }   
+
+    if (cmdconfig.Profile.Enabled === false) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "Profile.js");
+    }    
 
     const commandFiles = tempCommandFiles;
     const commands = commandFiles.map((file) => require(`../Commands/${file}`));
 
-    // Commands
-    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
+    // Load main commands
+    console.log(`\u001b[33m`, "――――――――――――――――――――――――――――――――――――――――――――");
 
     commands.forEach((cmd) => {
       console.log(`\u001b[32m`, `[CMD]`, `\u001b[37;1m`, `${cmd.name}`, `\u001b[32;1m`, "Loaded");
       this.commands.set(cmd.name, cmd);
     });
 
-    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
+    // Load addon commands and events
+    console.log(`\u001b[33m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
 
     if (supportbot.General.Addons.Enabled) {
       const addonFiles = fs.readdirSync("./Addons").filter((file) => file.endsWith(".js"));
 
       const addons = addonFiles.map((file) => {
-        let addon = require(`../Addons/${file}`);
+        const addon = require(`../Addons/${file}`);
         addon.name = file.split(".")[0];
         return addon;
       });
 
       // Addons
       console.log("   ");
-      console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
+      console.log(`\u001b[33m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
 
       addons.forEach((addon) => {
         console.log(
@@ -132,18 +137,24 @@ class Client extends Discord.Client {
           `\u001b[32;1m`,
           "Loaded"
         );
-        addon.commands?.forEach((command) => {
-          this.commands.set(command.name, command);
-        });
-        addon.events?.forEach((event) => {
-          this.on(event.event, (...args) => event.run(this, ...args));
-        });
+
+        if (addon instanceof Command) {
+          this.commands.set(addon.name, addon);
+        }
+
+        if (addon.events && Array.isArray(addon.events)) {
+          addon.events.forEach((event) => {
+            if (event instanceof Event) {
+              this.on(event.event, (...args) => event.run(this, ...args));
+            }
+          });
+        }
       });
 
-      console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
+      console.log(`\u001b[33m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
     }
 
-    // Slash Commands
+    // Register Slash Commands
 
     this.once("ready", async () => {
       await this.guilds.cache.first()?.commands.set(this.commands);
@@ -156,7 +167,7 @@ class Client extends Discord.Client {
     });
 
     console.log("   ");
-    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
+    console.log(`\u001b[33m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
 
     fs.readdirSync("./Events").filter((file) => file.endsWith(".js")).forEach((file) => {
       const event = require(`../Events/${file}`);
@@ -164,7 +175,7 @@ class Client extends Discord.Client {
       this.on(event.event, (...args) => event.run(this, ...args));
     });
 
-    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
+    console.log(`\u001b[33m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
     if (process.argv[2] !== "test") {
       await this.login(token);
     } else {