Update supportbot-config.yml

Ticket Reaction Create

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,23 +0,0 @@
----
-name: Bug report
-about: Create a bug report to help us improve SupportBot.
-title: "[BUG]"
-labels: bug
-assignees: EmeraldRusher
-
----
-
-**Describe the bug**
-A clear and concise description of the bug you found and how you found it.
-
-**How did you find it**
-Please could explain what you did to find the bug?
-
-**Expected behavior**
-A clear and concise description of what you expected to happen.
-
-**Screenshots**
-If applicable, add screenshots to help explain your problem.
-
-**Additional context**
-Feel free to notify with us with anything else about the problem here.

Dockerfile

@@ -1,18 +0,0 @@
-FROM node:alpine
-
-MAINTAINER Thien Tran, <contact@thientran.io>
-
-RUN apk update \
-    && apk upgrade
-    
-RUN apk add --no-cache git && \
-    adduser -D -h /home/container container
-    
-    # Ensure UTF-8
-ENV LANG en_US.UTF-8
-ENV LC_ALL en_US.UTF-8
-    
-WORKDIR /home/container
-    
-COPY ./entrypoint.sh /entrypoint.sh
-CMD ["/bin/ash", "/entrypoint.sh"]

LICENSE

@@ -1,11 +1,11 @@
 MIT License
 
-Copyright (c) 2020 ItzEmerald
+Copyright (c) 2021 Emerald Services
 
 Permission is hereby granted, free of charge, to any person obtaining a copy
 of this software and associated documentation files (the "Software"), to deal
 in the Software without restriction, including without limitation the rights
-to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
+to use, copy, modify, merge, publish, distribute, sublicense
 copies of the Software, and to permit persons to whom the Software is
 furnished to do so, subject to the following conditions:
 

README.md

@@ -1,24 +1,10 @@
- ```
+  > #### SupportBot
-                 _________                                  __ __________        __   
+>
-                /   _____/__ ________ ______   ____________/  |\______   \ _____/  |_ 
+> - SupportBot is a free to use discord ticket system that is highly customisable to your own brand, 
-                \_____  \|  |  \____ \\____ \ /  _ \_  __ \   __\    |  _//  _ \   __\
+Why use a branded ticket bot when you have the ability to match your ticket bot with your servers name. 
-                /        \  |  /  |_> >  |_> >  <_> )  | \/|  | |    |   (  <_> )  |  
+>
-               /_______  /____/|   __/|   __/ \____/|__|   |__| |______  /\____/|__|  
+> - Our Support team is over at [Discord](https://discord.com/invite/jspKFcE) ready to assist with any questions, concerns or setup information regarding SupportBot.
-                \/      |__|   |__|                             \/         
+>
-                
+> - [Download via Polymart](https://polymart.org/resource/supportbot-1-discord-ticket-bot.518)
-                                    SupportBot version 6.0
+> - [Download via MC-Market](https://www.mc-market.org/resources/8940/)
-                                    Created by Emerald Services
+
-                
-                                    The #1 self-hosted discord ticket bot
-```
-
-## SUPPORTBOT SUPPORTED VERSIONS
-
-| SupportBot |   Status  |   Supported  |
-|------------|-----------|--------------|
-|    1.x     |    ❌     | Discontinued | 
-|    2.x     |    ❌     | Discontinued | 
-|    3.x     |    ❌     | Discontinued | 
-|    4.x     |    ✔️     |   Previous   | 
-|    5.x     |    ✔️     |   Current    | 
-|    6.x     |    ⚠️     |   Under Development    | 

addons/addon-example.js

@@ -1,4 +1,4 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Help Command
 
 const Discord = require("discord.js");
@@ -14,6 +14,7 @@ module.exports = {
     description: example.ExampleAddonDesc,
 
     execute(message, args) {
+        if (supportbot.DeleteMessages == "true") message.delete();
         message.channel.send(example.ExampleAddonMessage)
     }
-};
+};

addons/settings/exampleaddon.yml

@@ -1,5 +1,5 @@
 #
-# SupportBot 6.0 
+# SupportBot, Created by Emerald Services
 # Example Addon
 #
 

commands/addUser.js

@@ -1,4 +1,4 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Add User
 
 const Discord = require("discord.js");
@@ -11,7 +11,8 @@ module.exports = {
     name: supportbot.AddUser,
     description: supportbot.AddUserDesc,
 
-    execute(message, args) {        
+    execute(message, args) {
+        if (supportbot.DeleteMessages == "true") message.delete();
         console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.AddUser}!`);
 
         let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
@@ -61,4 +62,4 @@ module.exports = {
             }
 
     }
-};
+};

commands/announce.js

@@ -1,5 +1,5 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
-// Links Command
+// Announce
 
 const Discord = require("discord.js");
 const fs = require("fs");
@@ -13,9 +13,13 @@ module.exports = {
     description: supportbot.AnnounceDesc,
 
     execute(message, args) {
-
+	    
+	if (supportbot.DeleteMessages == "true") message.delete();
+	    
         let locateChannel = message.guild.channels.cache.find(AnnouncementChannel => AnnouncementChannel.name === supportbot.AnnouncementChannel);
 
+        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.AnnounceCommand}!`);
+
         const errornochannel = new Discord.MessageEmbed()
             .setTitle("Invalid Channel")
             .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.AnnouncementChannel}`)
@@ -47,6 +51,7 @@ module.exports = {
             }).then((collected) => {
                 announcement.push(collected.map(r => r.content));
 
+                locateChannel.send('@everyone')
                 const AnnouncementEmbed = new Discord.MessageEmbed()
                     .setTitle(supportbot.AnnouncementTitle)
                     .setThumbnail(supportbot.AnnouncementIcon)
@@ -65,4 +70,4 @@ module.exports = {
 
     }
     
-};
+};

commands/botSay.js

@@ -1,4 +1,4 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Say Command
 
 const Discord = require("discord.js");
@@ -13,9 +13,12 @@ module.exports = {
     description: supportbot.BotSayDesc,
 
     execute(message, args) {
-
+	if (supportbot.DeleteMessages == "true") message.delete();
+	    
         let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Staff);
 
+        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.BotSay}!`);
+
         const NoPerms = new Discord.MessageEmbed()
             .setTitle("Invalid Permissions!")
             .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${SupportStaff.name}\``)
@@ -47,4 +50,4 @@ module.exports = {
 
     } 
     
-};
+};

commands/close.js

@@ -1,5 +1,5 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
-// Links Command
+// Close Command
 
 const Discord = require("discord.js");
 const fs = require("fs");
@@ -13,6 +13,8 @@ module.exports = {
     description: supportbot.CloseTicketDesc,
 
     execute(message, args) {
+        if (supportbot.DeleteMessages == "true") message.delete();
+        
         console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.CloseTicket}!`);
 
         if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
@@ -144,4 +146,4 @@ module.exports = {
         }
 
     }
-};
+};

commands/help.js

@@ -1,4 +1,4 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Help Command
 
 const Discord = require("discord.js");
@@ -12,6 +12,10 @@ module.exports = {
     description: supportbot.HelpDesc,
 
     execute(message, args) {
+	if (supportbot.DeleteMessages == "true") message.delete();
+        
+    console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.HelpCommand}!`);
+
         let generalCommands = "";
             generalCommands += `**${supportbot.Prefix}${supportbot.HelpCommand}** ${supportbot.HelpDesc}\n`;
             generalCommands += `**${supportbot.Prefix}${supportbot.LinksCommand}** ${supportbot.LinkDesc}\n`;
@@ -25,7 +29,7 @@ module.exports = {
         let staffCommands = "";
             staffCommands += `**${supportbot.Prefix}${supportbot.AddUser} <user#0000>** ${supportbot.AddUserDesc}\n`
             staffCommands += `**${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>** ${supportbot.RemoveUserDesc}\n`
-            staffCommands += `**${supportbot.Prefix}${supportbot.BotSayCommand}** ${supportbot.BotSayDesc}\n` 
+            staffCommands += `**${supportbot.Prefix}${supportbot.BotSay}** ${supportbot.BotSayDesc}\n` 
             staffCommands += `**${supportbot.Prefix}${supportbot.AnnounceCommand}** ${supportbot.AnnounceDesc}\n` 
             
         const HelpCommandEmbed = new Discord.MessageEmbed()
@@ -42,10 +46,10 @@ module.exports = {
 
             if (message.member.roles.cache.some(role => role.name === supportbot.Staff || supportbot.Admin)) {
                 HelpCommandEmbed.addFields(
-                    { name: '🔑 Staff Commands', value: `${staffCommands}\n`, inline: false },
+                    { name: '🔐 Staff Commands', value: `${staffCommands}\n`, inline: false },
                 )
             }
 
 	    message.channel.send({ embed: HelpCommandEmbed });
     }
-};
+};

commands/links.js

@@ -1,4 +1,4 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Links Command
 
 const Discord = require("discord.js");
@@ -13,7 +13,10 @@ module.exports = {
     description: supportbot.LinksDesc,
 
     execute(message, args) {
+        if (supportbot.DeleteMessages == "true") message.delete();
         
+        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.LinksCommand}!`);
+
         const LinksEmbed = new Discord.MessageEmbed()
             .setColor(supportbot.EmbedColour)
 
@@ -30,4 +33,4 @@ module.exports = {
         message.channel.send({ embed: LinksEmbed });
 
     }
-};
+};

commands/newticket.js

@@ -1,3 +1,7 @@
+// SupportBot, Created by Emerald Services
+// Ticket Command
+
+
 const Discord = require("discord.js");
 const bot = new Discord.Client()
 
@@ -14,13 +18,17 @@ module.exports = {
     description: supportbot.NewTicketDesc,
 
     execute(message, args) {
+      if (!message.channel.name === supportbot.ReactionChannel) {
+        if (supportbot.DeleteMessages == "true") message.delete();
+      }
+        
       console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.NewTicket}!`);
 
       // Ticket ID
       let ticketNumberID = TicketNumberID.pad(message.guild.id);
 
       // Ticket Subject
-      const TicketSubject = args.join(" ") || supportbot.NoTicketSubject;
+      const TicketSubject = args || supportbot.NoTicketSubject;
 
       // Ticket Exists
       const TicketExists = new Discord.MessageEmbed()
@@ -42,11 +50,13 @@ module.exports = {
         let DeptRole1 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_1}`)
         let DeptRole2 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_2}`)
         let DeptRole3 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_3}`)
-
+        
         SupportTicket.updateOverwrite(AllUsers, {
           VIEW_CHANNEL: false,
+          READ_MESSAGES: false,
+          SEND_MESSAGES: false,
         })
-
+          
         SupportTicket.updateOverwrite(message.author, {
           VIEW_CHANNEL: true,
           READ_MESSAGES: true,
@@ -77,9 +87,14 @@ module.exports = {
         }
 
         // Ticket Created, Message Sent
+
+        if (supportbot.AllowTicketMentions === "true") {
+          SupportTicket.send(`<@${message.author.id}>`)
+        }
+
         const TicketMessage = new Discord.MessageEmbed()
-          .setTitle(supportbot.Ticket_Title.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
+          .setTitle(supportbot.Ticket_Title.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.author.username))
-          .setDescription(supportbot.TicketMessage.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
+          .setDescription(supportbot.TicketMessage.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.author.username))
           .setColor(supportbot.EmbedColour)
 
         if (supportbot.TicketSubject === "embed") {
@@ -135,6 +150,10 @@ module.exports = {
                   .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_1} Department**. Please provide us information regarding your query.`)
                   .setColor(supportbot.EmbedColour)
                 SupportTicket.send({ embed: Department1 });
+
+                if (supportbot.AllowTicketMentions === "true") {
+                  SupportTicket.send(`@here`)
+                }
           
               }
           
@@ -152,9 +171,13 @@ module.exports = {
                 }
           
                 const Department2 = new Discord.MessageEmbed()
-                .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`)
+                  .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`)
                   .setColor(supportbot.EmbedColour)
                 SupportTicket.send({ embed: Department2 });
+
+                if (supportbot.AllowTicketMentions === "true") {
+                  SupportTicket.send(`@here`)
+                }
           
               }
           
@@ -176,6 +199,11 @@ module.exports = {
                 .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_3} Department**. Please provide us information regarding your query.`)
                   .setColor(supportbot.EmbedColour)
                 SupportTicket.send({ embed: Department3 });
+
+                if (supportbot.AllowTicketMentions === "true") {
+                  SupportTicket.send(`@here`)
+                }
+
               }
               return [Emoji_1, Emoji_2, Emoji_3].includes(reaction.emoji.name) && user.id !== message.author.id;
             }
@@ -196,11 +224,20 @@ module.exports = {
           }
   
         });
-        const CreatedTicket = new Discord.MessageEmbed()
-          .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
-          .setColor(supportbot.EmbedColour)
-        message.channel.send({ embed: CreatedTicket });
 
+        if (message.channel.name === supportbot.ReactionChannel) {
+          const CreatedTicket = new Discord.MessageEmbed()
+              .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.author.username))
+              .setColor(supportbot.EmbedColour)
+          message.channel.send({embed: CreatedTicket}).then((r) => {
+            r.delete({ timeout:5000 })
+          })
+        } else {
+          const CreatedTicket = new Discord.MessageEmbed()
+              .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.author.username))
+              .setColor(supportbot.EmbedColour)
+          message.channel.send({embed: CreatedTicket});
+        }
         fs.writeFileSync("./storage/SupportTickets.json", '{\n    "ticket": "' + SupportTicket.name + '", \n    "id":' + message.author.id + "\n}", (err) => {
           if (!err) return;
           console.error(err)

commands/ping.js

@@ -1,5 +1,5 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
-// Help Command
+// Ping Command
 
 const Discord = require("discord.js");
 const fs = require("fs");
@@ -12,6 +12,10 @@ module.exports = {
     description: supportbot.PingDesc,
 
     execute(message, args) {        
+	if (supportbot.DeleteMessages == "true") message.delete();
+        
+    console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.PingCommand}!`)
+
         let ping = Date.now() - message.createdTimestamp + " ms";
         
         const PingCommandEmbed = new Discord.MessageEmbed()
@@ -20,4 +24,4 @@ module.exports = {
 
 	    message.channel.send({ embed: PingCommandEmbed });
     }
-};
+};

commands/removeUser.js

@@ -1,5 +1,5 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
-// Add User
+// Remove User
 
 const Discord = require("discord.js");
 const fs = require("fs");
@@ -12,6 +12,8 @@ module.exports = {
     description: supportbot.RemoveUserDesc,
 
     execute(message, args) {        
+        if (supportbot.DeleteMessages == "true") message.delete();
+        
         console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.RemoveUser}!`);
 
         let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
@@ -59,4 +61,4 @@ module.exports = {
             }
 
     }
-};
+};

commands/suggest.js

@@ -1,4 +1,4 @@
-// SupportBot 6.0, Created by Emerald Services
+// SupportBot, Created by Emerald Services
 // Suggest Command
 
 const Discord = require("discord.js");
@@ -12,8 +12,12 @@ module.exports = {
     description: supportbot.SuggestionDesc,
 
     execute(message, args) {
+	if (supportbot.DeleteMessages == "true") message.delete();
+	    
         let locateChannel = message.guild.channels.cache.find(SuggestionChannel => SuggestionChannel.name === supportbot.SuggestionChannel);
 
+        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.SuggestCommand}!`);
+
         const errornochannel = new Discord.MessageEmbed()
             .setTitle("Invalid Channel")
             .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.SuggestionChannel}\``)
@@ -55,4 +59,4 @@ module.exports = {
         });
     
     }
-};
+};

events/guildMemberRemove.js

@@ -23,16 +23,16 @@ module.exports = async (bot, member) => {
         .setColor(supportbot.EmbedColour)
 
         if (supportbot.SystemMessage_Icon === "BOT") {
-            GuildAddMember.setThumbnail(bot.user.displayAvatarURL())
+          GuildRemoveMember.setThumbnail(bot.user.displayAvatarURL())
         }
 
         if (supportbot.SystemMessage_Icon === "USER") {
-            GuildAddMember.setThumbnail(member.user.displayAvatarURL())
+          GuildRemoveMember.setThumbnail(member.user.displayAvatarURL())
         }
 
 
         if (supportbot.SystemMessage_EmbedFooter === "true") {
-            GuildAddMember.setFooter(supportbot.EmbedFooter)
+          GuildRemoveMember.setFooter(supportbot.EmbedFooter)
         }
 
     SystemChannel.send({ embed: GuildRemoveMember });

events/message.js

@@ -19,6 +19,4 @@ module.exports = async (bot, message) => {
   	const cmd = bot.commands.get(command);
   	if(!cmd) return;
   	cmd.execute(message, args);
-    message.delete();
+};
-
-};

events/messageReactionAdd.js

@@ -0,0 +1,36 @@
+// SupportBot 6.0, Created by Emerald Services
+// Message Reaction Event
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+const tickets = yaml.load(fs.readFileSync('./storage/ticketreaction.yml', 'utf8'));
+
+module.exports = async (client, reaction, user) => {
+
+    let message = {
+        guild: reaction.message.channel.guild,
+        author: user,
+        content: "Not available",
+        channel: reaction.message.channel
+    }
+
+    if (supportbot.ReactionTickets === "true") {
+        if (reaction.message.id === tickets.ReactionMessage_ID) {
+            if (reaction.emoji.name == supportbot.ReactionEmoji || reaction.emoji.id == supportbot.ReactionEmoji) {
+                await reaction.users.remove(user.id)
+
+            	try {
+            	    const cmd = client.commands.get("ticket");
+            	    if(!cmd) return;
+            	    
+            	    cmd.execute(message, "undefined");
+            	} catch (error) {
+            	    console.error(error);
+            	}
+            }
+        }
+    }
+};

events/ready.js

@@ -6,14 +6,49 @@ const fs = require("fs");
 
 const yaml = require('js-yaml');
 const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+const tickets = yaml.load(fs.readFileSync('./storage/ticketreaction.yml', 'utf8'));
 
   
 module.exports = async (bot) => {
     bot.user.setActivity(supportbot.BotActivity, {
-        type: supportbot.ActvityType
+        type: supportbot.ActivityType, 
+        url: supportbot.StreamingURL
+        
     });
-
+    
     console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
     console.log(`\u001b[37m`, `${supportbot.Bot_Name} has successfully connected to discord`)
     console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
+
+    if (supportbot.ReactionTickets === "true") {
+        let chan1 = bot.channels.cache.find(channel => channel.name === supportbot.ReactionChannel)
+
+        if (!chan1) {
+            console.log('\u001b[33m', "[WARN] Ticket reaction panel is not setup, You can do so via the configuration file!")
+            return false;
+        }
+
+        chan1.messages.fetch(tickets.ReactionMessage_ID).catch(r => {
+            let embed = new Discord.MessageEmbed()
+                .setTitle(supportbot.ReactionMessage.replace(/%reaction_emoji%/g, supportbot.ReactionEmoji))
+                .setColor(supportbot.SuccessColour)
+                .setFooter(supportbot.EmbedFooter);
+
+            bot.channels.cache.find(channel => channel.name === supportbot.ReactionChannel).send({ 
+                embed: embed 
+            }).then(r => {
+                let data = {
+                    "ReactionMessage_ID": `${r.id}`
+                }
+                let yamlStr = yaml.dump(data);
+                fs.writeFileSync('./storage/ticketreaction.yml', yamlStr, 'utf8');
+                
+                r.react(supportbot.ReactionEmoji);
+            }).catch(e => {
+                console.log(e)
+            })
+        })
+    }
+
+
 };

index.js

@@ -5,9 +5,11 @@
 //      /_______  /____/|   __/|   __/ \____/|__|   |__| |______  /\____/|__|  
 //              \/      |__|   |__|                             \/             
 //
-//                      SupportBot version 6.0
+//                      SupportBot version 6.1
 //                      Created by Emerald Services
 //                      Installed with MIT License
+//
+//                      Support Server: discord.gg/jspKFcE
 
 const Discord = require("discord.js");
 const fs = require("fs");
@@ -87,4 +89,4 @@ fs.readdir("./addons/", (err, files) => {
     console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
 });
 
-bot.login(supportbot.Token);
+bot.login(supportbot.Token);

package-lock.json

@@ -5,9 +5,9 @@
   "requires": true,
   "dependencies": {
     "@discordjs/collection": {
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+      "resolved": "https://registry.npmjs.org/which-typed-array/-/which-typed-array-1.1.4.tgz",
+      "integrity": "sha512-49E0SpUe90cjpoc7BOJwyPHRqSAd12c10Qm2amdEZrJPCY2NDxaW01zHITrem+rnETY3dwrbH3UUrUwagfCYDA==",
+      "requires": {
+        "available-typed-arrays": "^1.0.2",
+        "call-bind": "^1.0.0",
+        "es-abstract": "^1.18.0-next.1",
+        "foreach": "^2.0.5",
+        "function-bind": "^1.1.1",
+        "has-symbols": "^1.0.1",
+        "is-typed-array": "^1.1.3"
+      }
+    },
+    "word-wrap": {
+      "version": "1.2.3",
+      "resolved": "https://registry.npmjs.org/word-wrap/-/word-wrap-1.2.3.tgz",
+      "integrity": "sha512-Hz/mrNwitNRh/HUAtM/VT/5VH+ygD6DV7mYKZAtHOrbs8U7lvPS6xf7EJKMF0uW1KJCl0H701g3ZGus+muE5vQ=="
+    },
     "ws": {
-      "version": "7.3.1",
+      "version": "7.4.0",
-      "resolved": "https://registry.npmjs.org/ws/-/ws-7.3.1.tgz",
+      "resolved": "https://registry.npmjs.org/ws/-/ws-7.4.0.tgz",
-      "integrity": "sha512-D3RuNkynyHmEJIpD2qrgVkc9DQ23OrN/moAwZX4L8DfvszsJxpjQuUq3LMx6HoYji9fbIOBY18XWBsAux1ZZUA=="
+      "integrity": "sha512-kyFwXuV/5ymf+IXhS6f0+eAFvydbaBW3zjpT6hUdAh/hbVjTIB5EHBGi0bPoCLSK2wcuz3BrEkB9LrYv1Nm4NQ=="
     }
   }
 }

package.json

@@ -1,13 +1,16 @@
 {
   "name": "supportbot",
-  "version": "6.0.0",
+  "version": "6.1",
   "description": "SupportBot | #1 Self-Hosted Ticket Bot",
   "main": "index.js",
   "dependencies": {
-    "discord.js": "^12.2.0",
+    "discord.js": "^12.5.1",
+    "javascript-obfuscator": "^2.9.4",
     "js-yaml": "^3.14.0"
   },
-  "devDependencies": {},
+  "devDependencies": {
+    "node-fetch": ">=2.6.1"
+  },
   "scripts": {
     "test": "help"
   },
@@ -20,5 +23,5 @@
   "bugs": {
     "url": "https://github.com/1tzemerald/SupportBot/issues"
   },
-  "homepage": "https://github.com/1tzemerald/SupportBot#readme"
+  "homepage": "https://emeraldsrv.dev"
 }

storage/SupportTickets.json

@@ -1,4 +1,4 @@
 {
-    "ticket": "ticket-0064", 
+    "ticket": "ticket-0012", 
-    "id":207937608779694080
+    "id":419821884431925260
 }

storage/TicketID.json

@@ -1,5 +1,8 @@
 {
     "716992597377286145": {
         "id": 65
+    },
+    "805909541979029524": {
+        "id": 13
     }
 }

storage/ticketreaction.yml

@@ -0,0 +1 @@
+ReactionMessage_ID: ''

supportbot-config.yml

@@ -5,9 +5,11 @@
 #      /_______  /____/|   __/|   __/ \____/|__|   |__| |______  /\____/|__|  
 #              \/      |__|   |__|                             \/             
 #
-#                      SupportBot version 6.0
+#                      SupportBot version 6.1
 #                      Created by Emerald Services
 #                      Installed with MIT License
+#
+#                      Support Server: discord.gg/jspKFcE
 
 # General Bot Configuration
 
@@ -15,9 +17,14 @@ Token: "BOT_TOKEN_HERE"
 Prefix: "-"
 Bot_Name: "SupportBot"
 
-BotActivity: "!help ~ SupportBot 6.0"
+BotActivity: "-help | SupportBot"
+StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
+# Must set ActivityType to STREAMING in order for Streaming URL to work in the bots status.
+
 ActivityType: "PLAYING"
-# Activity status can either be PLAYING, WATCHING or LISTENING.
+# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
+
+DeleteMessages: "true"
 
 # Embed Configuration
 
@@ -35,7 +42,7 @@ AutoRole: "true"
 AutoRole_Role: "Member"
 LockdownRole: "@everyone"
 
-Staff: "Support"
+Staff: "Staff"
 Admin: "Admin"
 
 # Ticket Configuration
@@ -45,7 +52,20 @@ TicketCategory: "Tickets"
 TicketLog: "ticket-logs"
 TranscriptLog: "transcripts"
 TicketSubject: "description"
-# TicketSuvject: "description" means that the subject (reason) of the ticket will be displayed upon the channel description if set to "embed" it will be displayed within the embed.
+# TicketSubject: "description" means that the subject (reason) of the ticket will be displayed upon the channel description if set to "embed" it will be displayed within the embed.
+
+AllowTicketMentions: "true"
+# Set to "true" to allow the ticket to mention the author and the support team.
+# Set to "false" to dis-allow mentions within tickets.
+
+
+# Ticket Panel (Ticket Reaction Create)
+
+ReactionTickets: "true"
+ReactionMessage: "React with %reaction_emoji% to create a Support Ticket!"
+ReactionChannel: "create-ticket"
+ReactionEmoji: "📩"
+# Custom Emojis: <:test:EMOJI_ID>
 
 Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
 Ticket_Title: "Server Support | %ticketusername%"
@@ -122,15 +142,6 @@ SuggestionStarter: "What would you like to suggest?"
 SuggestReact_1: 👍
 SuggestReact_2: 👎
 
-# Poll Configuration
-
-PollChannel: "polls"
-PollTitle: "Suggestion"
-PollStarter: "What would you like to create a poll about?"
-PollReact_1: 👍
-PollReact_2: 👎
-
-
 # Announcement Configuration
 
 AnnouncementChannel: "announcements"
@@ -139,8 +150,6 @@ AnnouncementIcon: "https://i.imgur.com/HbkZyB7.png"
 
 AnnouncementStarter: "What would you like to announce?"
 
-MentionedRole: "@everyone"
-
 # General Command Configuration
 
 HelpCommand: "help"
@@ -183,4 +192,4 @@ IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use thi
 InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
 UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
 NoValidTicket: ":warning: You cannot execute this command here. This command is used when closing a ticket."
-TicketExists: ":warning: This ticket cannot be opened, It already exists!"
+TicketExists: ":warning: This ticket cannot be opened, It already exists!"