Compare commits

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363 Commits
Author SHA1 Message Date
Noah bde62a431f Merge branch 'dev' into release 2021-12-18 22:59:41 -06:00
Noah 615a074540 move filter 2021-12-18 22:59:05 -06:00
Noah 09b335ac46 Update ticket.js 2021-12-18 22:42:51 -06:00
Noah 2701880c77 Merge pull request #106 from Emerald-Services/dev
v7.4.1 Release
2021-12-18 22:37:29 -06:00
Noah 24c8f2fb38 v7.4.1 2021-12-18 22:28:08 -06:00
Noah c3ec158ac3 Fix id 2021-12-18 22:23:18 -06:00
Noah b3690222d0 Fixed id 2021-12-18 22:18:05 -06:00
Noah 4d7583785b Fixed ticket id 2021-12-18 22:14:11 -06:00
Noah 17ad1a15db Delete .DS_Store 2021-12-18 21:32:21 -06:00
Noah 4c89de9e76 Merge pull request #103 from Emerald-Services/dev
v7.4 Release
2021-12-18 21:31:56 -06:00
Noah 5f25af41f9 Merge branch 'release' into dev 2021-12-18 21:30:53 -06:00
Noah 3a3ee357fc Update packages 2021-12-18 21:17:06 -06:00
Noah 08a6d27903 Change to ephemeral 2021-12-18 20:56:30 -06:00
Noah 33f7675aac Added Max Ticket Count + Timeout 2021-12-18 20:54:01 -06:00
Noah 1178a0a611 Add StaffOnly close option 2021-12-18 19:39:59 -06:00
Noah 96ded77bec Fixed perms bug 2021-12-18 19:24:39 -06:00
Noah e83ca8cb2b add guild 2021-12-18 18:58:02 -06:00
Noah e507176d39 New addon handler 2021-12-18 18:57:45 -06:00
Noah 4e554b8bee rename slashCommandOptions to options, and permission to permissions 2021-12-18 18:57:26 -06:00
Noah bc649caa99 remove unused code 2021-12-18 18:56:25 -06:00
Noah f7a4c7b616 rename var + remove unused code 2021-12-18 18:56:02 -06:00
Noah 2c7be5882c Added getRole, getChannel, getCategory functions 2021-12-15 00:19:40 -06:00
Noah 6107d268f7 Fixed close + Send transcript to subusers 2021-12-14 18:04:38 -06:00
Noah 7760699155 Update node.js.yml 2021-12-04 21:30:48 -06:00
Noah acf349c72e Fix test mode 2021-12-04 21:26:55 -06:00
Noah 8096e5b882 Add npm test 2021-12-04 21:25:02 -06:00
Noah 873cfc7dc2 Merge branch 'dev' of https://github.com/Emerald-Services/SupportBot into dev 2021-12-04 21:22:10 -06:00
Noah 038174bc7e temp 2021-12-04 21:22:08 -06:00
Noah 14881096bb Update node.js.yml 2021-12-04 21:22:07 -06:00
Noah ed1905d8f4 Added test mode 2021-12-04 21:19:51 -06:00
Noah 72c0a2efa3 Update node.js.yml 2021-12-04 21:07:27 -06:00
Noah e599d48713 Update node.js.yml 2021-12-04 21:05:36 -06:00
Noah 7f44634d4f Delete prettier.yml 2021-12-04 21:04:47 -06:00
Noah 44170caac6 Update supportbot.yml 2021-12-04 21:01:34 -06:00
Noah adedfadd92 Prettier 2021-12-04 20:58:19 -06:00
Noah 6b01d0c8fe Possibly fix /close? 2021-12-04 20:57:23 -06:00
Noah d4d96f59ab Update 2021-12-04 20:25:49 -06:00
Noah a1bf7ed6bd Fix syntax 2021-12-04 20:25:35 -06:00
Noah 306e20efc9 Merge pull request #99 from DarkerInker/patch-1
wrong way to send embeds
2021-12-04 20:21:07 -06:00
Noah f593f6e0a8 Update close.js 2021-12-04 20:20:55 -06:00
DarkerInker 74646a4318 wrong way to send embeds
You are using the old way to send embeds. I'm not sure how you forgot about this one area but everyone makes mistakes :D
2021-12-02 13:52:07 -06:00
Noah 8bfcba8832 Merge pull request #97 from SypherRed/dev
fixed help command
2021-11-28 23:35:31 -06:00
SypherRed 4ba5621a4d Merge branch 'dev' into dev 2021-11-28 14:55:48 +01:00
N0ahMC 1f928324c2 Prettified Code! 2021-11-26 19:18:15 +00:00
Noah 3771872cd2 Update prettier.yml 2021-11-26 13:17:57 -06:00
Noah f359a60343 Update node.js.yml 2021-11-26 13:16:15 -06:00
Noah f53afd7bc9 Create prettier.yml 2021-11-26 13:13:15 -06:00
Noah e7dcc2ab29 Update help.js 2021-11-26 12:56:21 -06:00
SypherRed 0118b9e591 fixed help command 2021-11-25 01:51:56 +01:00
Noah ffe42f9777 Update ticket.js 2021-11-24 18:14:07 -06:00
Noah 5a467599e9 Update hello.js 2021-11-24 00:15:16 -06:00
Noah c56e78484a Update dependencies 2021-11-23 20:29:22 -06:00
Noah 1ee0d4a09e Update close.js 2021-11-23 18:09:06 -06:00
Noah ffdce5820b Fix close button 2021-11-23 18:08:45 -06:00
Noah 9fed504f37 Fixed /close 2021-11-23 17:37:25 -06:00
Noah 6c5799be0d Fix ID 2021-11-23 17:32:57 -06:00
Noah b6747a0340 Made warning ephemeral 2021-11-23 16:51:28 -06:00
Noah cd6df02e30 Changed TicketLog_Title 2021-11-23 15:50:56 -06:00
Noah edbef6a36f Fixed close command 2021-11-23 15:49:37 -06:00
Noah b6a0016f5f Changed TicketData Structure 2021-11-23 15:48:45 -06:00
Noah e740c17837 Update package-lock.json 2021-11-21 18:42:24 -06:00
Noah 7eb949f109 Better finds 2021-11-21 18:42:18 -06:00
Noah 02394e310d Exit if joins or leaves guild 2021-11-17 19:04:38 -06:00
Noah ef83832819 Added missing role and channel check 2021-11-17 19:04:20 -06:00
Noah a82101ab30 Register commands in Guild 2021-11-17 19:03:35 -06:00
Noah 007c78930e Added Guild to config 2021-11-17 19:03:11 -06:00
Noah 300c83512c Fixed token, and changed version for future 2021-11-11 17:18:30 -06:00
Noah b674872c56 Fixed Archive Bug 2021-11-10 21:41:12 -06:00
Noah 12a7680275 Fix spelling 2021-11-10 21:23:07 -06:00
Noah c9cf7c942b Prettier 2021-11-10 21:22:08 -06:00
Noah 8e0326c8f8 Removed HelpMenu 2021-11-10 21:21:50 -06:00
Noah 13972119a8 Update package-lock.json 2021-11-10 21:21:05 -06:00
Noah acf165a119 Add Button Emoji 2021-11-10 21:18:49 -06:00
Xiled Emerald bdff7c6069 Update supportbot.yml 2021-11-07 21:39:53 +00:00
Xiled Emerald e2e3376c87 Merge pull request #91 from Emerald-Services/dev
Dev
2021-10-29 23:38:32 +01:00
Xiled Emerald 3c613088e5 Delete supportbot.yml 2021-10-29 23:38:18 +01:00
Xiled Emerald 7e9ece50a0 Update issue templates 2021-10-29 22:40:12 +01:00
Xiled Emerald af81b6536a Update issue templates 2021-10-29 22:38:13 +01:00
ItzEmerald 4cd3ecf81f 7.3 2021-10-29 19:12:11 +01:00
Noah 31f6b9e08e Fix suggestions 2021-10-28 19:08:06 -05:00
Noah 02de920cb3 Update package.json 2021-10-28 18:39:06 -05:00
Noah 84c0905297 Update version numbers 2021-10-28 18:07:43 -05:00
Noah 250583f859 Delete commands directory 2021-10-28 18:04:26 -05:00
Noah ee7d42196d Create remove.js 2021-10-28 18:03:51 -05:00
Noah a397de2b9f Create close.js 2021-10-28 18:03:27 -05:00
Noah 0610df9400 Create add.js 2021-10-28 18:03:06 -05:00
Noah ed583deb31 Updated css 2021-10-27 20:44:10 -05:00
Noah e039048fc6 Updated role defaults 2021-10-27 20:24:26 -05:00
Noah f2ea9650c4 Renamed file 2021-10-27 20:24:10 -05:00
Noah 1e89057006 Added font 2021-10-27 20:19:33 -05:00
Noah 019bb4842f Fixed bug 2021-10-27 20:19:27 -05:00
Noah 4cb45beded Fixed bug 2021-10-27 20:18:06 -05:00
Noah 8a2059f087 Fixed suggest command bug 2021-10-27 20:05:45 -05:00
Noah a6b105a2e1 Updated config defaults 2021-10-27 19:48:00 -05:00
Noah 6c14a6a06c Rename 2021-10-27 19:39:07 -05:00
Noah cddd5d0026 Moved configs from Data to Configs 2021-10-27 19:30:10 -05:00
Noah 78dea91e1d Prettier 2021-10-27 19:20:10 -05:00
Xiled Emerald 3df591ec52 Update supportbot.yml 2021-10-25 23:19:07 +01:00
Xiled Emerald 1c4032caa6 Create suggest.js 2021-10-25 23:18:28 +01:00
Noah 465c422171 Update README.md 2021-10-25 00:16:00 -05:00
Noah 284e8dc6f5 Fixed spelling 2021-10-25 00:15:54 -05:00
Noah 3fc905c82e Update supportbot.yml 2021-10-25 00:03:28 -05:00
Noah 55a42b88ae Ran prettier 2021-10-25 00:02:23 -05:00
Noah bd26162e4a Fixed bug 2021-10-25 00:02:17 -05:00
Xiled Emerald 62e7e33406 Update Client.js 2021-10-25 00:13:27 +01:00
Xiled Emerald 2f0ddcec3f Merge pull request #77 from 1tzemerald/SupportBot-BETA
SupportBot 7.1 merge to main branch
2021-10-24 22:56:37 +01:00
Xiled Emerald 7cdfa68e0e Delete supportbot-config.yml 2021-10-24 22:56:14 +01:00
Xiled Emerald f8939a964d Delete .DS_Store 2021-10-24 22:54:15 +01:00
Xiled Emerald 7830e5dda5 Add files via upload 2021-10-24 22:48:25 +01:00
Xiled Emerald 6aa2f22294 Create ready.js 2021-10-24 22:47:42 +01:00
Xiled Emerald 50b14e3d44 Add files via upload 2021-10-24 22:46:36 +01:00
Xiled Emerald e09c2192c2 Delete events directory 2021-10-24 22:45:44 +01:00
Xiled Emerald b725d2cc62 Delete messageReactionAdd.js 2021-10-24 22:44:51 +01:00
Xiled Emerald abf3f617a4 Delete ticket.js 2021-10-24 22:44:29 +01:00
Xiled Emerald 1eda7e66fe Delete ping.js 2021-10-24 22:44:11 +01:00
ItzEmerald b5000531c4 Merge branch 'SupportBot-BETA' of https://github.com/1tzemerald/SupportBot into SupportBot-BETA 2021-10-24 22:42:49 +01:00
ItzEmerald d4f95e752b SupportBot-7.2-Release 2021-10-24 22:41:46 +01:00
Noah e31c611f70 Removed prefix 2021-10-23 20:17:58 -05:00
Noah 085481bee6 Spelling Mistakes 2021-10-23 20:15:07 -05:00
Noah cf610fbe49 Ran prettier 2021-10-23 20:12:04 -05:00
Noah b681eb3cd2 Create .gitignore 2021-10-23 20:10:49 -05:00
Noah f8ffdf0e81 Delete node_modules 2021-10-23 20:10:16 -05:00
Noah ba38bce1da Updated structures 2021-10-23 20:09:15 -05:00
Noah 3a39b05fe4 Updated packages 2021-10-23 20:08:55 -05:00
Noah 27d2982b28 Removed text commands 2021-10-23 20:07:37 -05:00
Noah 33e4d97be5 Updated for slash commands 2021-10-23 20:04:02 -05:00
Xiled Emerald 654064d7c5 Create messageReactionAdd.js 2021-10-23 22:44:59 +01:00
Noah aeb0da9e0d Removed console.log 2021-10-23 16:26:07 -05:00
Noah cb1a2fe067 Fixed Slash commands 2021-10-23 16:23:02 -05:00
ItzEmerald 85667ddfad 7.2 pre-3 2021-10-21 19:28:23 +01:00
Alexersion 7ad5016966 Unneeded workspace updates removed. 2021-10-13 11:12:08 -04:00
ItzEmerald 45c3315fd0 Update .DS_Store 2021-10-07 20:46:20 +01:00
ItzEmerald c5f550dd00 Pre-2 2021-10-07 20:46:18 +01:00
ItzEmerald 37c870c7ab SupportBot Pre-7.2
SupportBot Build for DiscordJS 13
2021-10-04 20:41:05 +01:00
Xiled Emerald 155b768f73 Update supportbot-config.yml 2021-10-04 13:56:30 +01:00
ItzEmerald 09f0873f27 SupportBot 7.3 2021-10-04 13:54:30 +01:00
ItzEmerald 19a12f6c8f SupportBot 7.2 2021-09-11 15:29:21 +01:00
Xiled Emerald 79a498d1d6 Update transcript.js 2021-08-07 16:19:13 +01:00
ItzEmerald 12a03c36f3 SupportBot 7.1 Release
Features all-new ticket system with new reaction technology enabling you to delete & lock tickets with one-click!
2021-08-06 16:34:15 +01:00
ItzEmerald ddc8bcab9b Pre-2 2021-08-05 13:40:19 +01:00
ItzEmerald 35dacfd48a Merge branch 'master' of https://github.com/1tzemerald/SupportBot 2021-08-05 13:39:48 +01:00
ItzEmerald 611cef34ab 7.1-Pre-2 2021-08-05 13:39:44 +01:00
Xiled Emerald 8a8f9fe890 Update SupportTickets.json 2021-08-05 01:07:16 +01:00
Xiled Emerald 5a65b70c80 Update ticketreaction.yml 2021-08-05 01:07:04 +01:00
Xiled Emerald 8bea3faa1f Update TicketID.json 2021-08-05 01:06:53 +01:00
ItzEmerald 4125954d53 7.1 Pre-1
Revamp of ticket system
2021-08-05 01:03:58 +01:00
Xiled Emerald 3d9c5a729e Create SupportBot_ENG.yml 2021-08-01 16:21:47 +01:00
Xiled Emerald 51d775ea6d Delete supportbot-config_GER.yml 2021-08-01 16:20:25 +01:00
Xiled Emerald e461c47c4b Delete supportbot-config_FR.yml 2021-08-01 16:20:19 +01:00
Xiled Emerald bbdb38e45a Delete supportbot-config_ES.yml 2021-07-31 15:33:37 +01:00
Xiled Emerald 083e047aec Delete supportbot-config_ENG.yml 2021-07-31 15:33:30 +01:00
Xiled Emerald 84e0b504ab Delete .DS_Store 2021-06-30 21:33:35 +01:00
Xiled Emerald bedff6832c Update supportbot-config.yml 2021-06-30 21:33:16 +01:00
ItzEmerald 6c29e04de2 7.0 2021-06-30 21:30:41 +01:00
ItzEmerald ba674323e1 Update help.js 2021-06-15 21:05:38 +01:00
ItzEmerald 6d756a161e Update help.js 2021-06-15 21:04:32 +01:00
ItzEmerald 66a5cd95ec Update README.md 2021-06-15 19:56:39 +01:00
ItzEmerald 9f70648264 Update suggest.js 2021-06-15 19:10:17 +01:00
ItzEmerald b975b79691 Update removeUser.js 2021-06-15 19:10:07 +01:00
ItzEmerald 3cab896954 Update purge.js 2021-06-15 19:09:58 +01:00
ItzEmerald b9680e5b35 Update ping.js 2021-06-15 19:09:46 +01:00
ItzEmerald 43a003ca7d Update newticket.js 2021-06-15 19:09:35 +01:00
ItzEmerald fbe1cf2009 Update links.js 2021-06-15 19:09:23 +01:00
ItzEmerald fdee61cc11 Update kick.js 2021-06-15 19:09:06 +01:00
ItzEmerald 8b51200d9c Update help.js 2021-06-15 19:08:56 +01:00
ItzEmerald 0631ab536a Update close.js 2021-06-15 19:08:46 +01:00
ItzEmerald 0d76e76519 Update botSay.js 2021-06-15 19:07:42 +01:00
ItzEmerald 9e9f83d211 Update blacklistUser.js 2021-06-15 19:07:26 +01:00
ItzEmerald 0829d477d9 Update ban.js 2021-06-15 19:07:10 +01:00
ItzEmerald 1b7109fa23 Update announce.js 2021-06-15 19:06:58 +01:00
ItzEmerald 366669ccd8 Update addUser.js 2021-06-15 19:06:40 +01:00
ItzEmerald e05edd89fa Update ready.js 2021-06-15 18:09:24 +01:00
ItzEmerald a405df66c9 Update message.js 2021-06-15 18:09:06 +01:00
ItzEmerald 28a57ead9f Update index.js 2021-06-15 18:08:32 +01:00
ItzEmerald 72bfacae75 Merge pull request #68 from DuAnti7423/master
Boolean Changes, help menu fix, raw Event, ID Support added
2021-05-24 12:48:25 +01:00
DuAnti7423 10f8821b3b Random Stuff
idk why github thinks i changed something
2021-05-23 10:45:00 +02:00
DuAnti7423 92a3745ce1 Update supportbot-config.yml
Added HelpMenu_WithKey Option.
Boolean Changes
2021-05-23 10:44:00 +02:00
DuAnti7423 aff7ff1451 Update ready.js
ID Support, Boolean Changes
2021-05-23 10:41:15 +02:00
DuAnti7423 9e63e0ff09 Create raw.js
Added Raw-Event, probably fixxed the ticketreaction isnt 100% workin
2021-05-23 10:41:05 +02:00
DuAnti7423 2c5ebd8620 Update messageReactionAdd.js
ID Support, Boolean Changes
2021-05-23 10:40:37 +02:00
DuAnti7423 e6d63db3a9 Update guildMemberRemove.js
ID Support, Boolean Changes
2021-05-23 10:40:32 +02:00
DuAnti7423 2cc316aafb Update guildMemberAdd.js
ID Support, Boolean Changes
2021-05-23 10:40:28 +02:00
DuAnti7423 4f25cfa0dd Update suggest.js
ID Support, Boolean Changes
2021-05-23 10:40:20 +02:00
DuAnti7423 0385de3882 Update removeUser.js
ID Support, Boolean Changes
2021-05-23 10:40:16 +02:00
DuAnti7423 2e1253c54e Update purge.js
ID Support, Boolean Changes
2021-05-23 10:40:10 +02:00
DuAnti7423 14df15caeb Update ping.js
ID Support, Boolean Changes
2021-05-23 10:40:03 +02:00
DuAnti7423 af481a2ec8 Update newticket.js
ID Support, Boolean Changes

Fixxed everyone permissions on ticket creation
2021-05-23 10:39:58 +02:00
DuAnti7423 96c1d80844 Update links.js
ID Support, Boolean Changes
2021-05-23 10:39:42 +02:00
DuAnti7423 57ea2e25bd Update kick.js
ID Support, Boolean Changes
2021-05-23 10:39:36 +02:00
DuAnti7423 cd17b0a6d7 Update help.js
ID Support, Boolean Changes
2021-05-23 10:39:31 +02:00
DuAnti7423 c5dd8823f6 Update close.js
ID Support, Boolean Changes
2021-05-23 10:39:24 +02:00
DuAnti7423 c27f16f753 Update botSay.js
ID Support, Boolean Changes
2021-05-23 10:39:18 +02:00
DuAnti7423 4842610229 Update blacklistUser.js
ID Support, Boolean Changes
2021-05-23 10:39:13 +02:00
DuAnti7423 bd33669dba Update ban.js
ID Support, Boolean Changes
2021-05-23 10:39:08 +02:00
DuAnti7423 e81684d322 Update announce.js
ID Support, Boolean Changes
2021-05-23 10:39:03 +02:00
DuAnti7423 8209dfa26c Update addUser.js
ID Support, Boolean Changes
2021-05-23 10:38:55 +02:00
DuAnti7423 0a82c62a4e boolean changes
workin on suggestion #67  from pat2381
2021-05-22 23:41:39 +02:00
DuAnti7423 4399dfe6b8 Fixxed a copy error
replaced reactionUser with user cause reactionUser was defined in the ticket command
2021-05-22 23:38:32 +02:00
DuAnti7423 defd0cc78c Merge branch 'master' of https://github.com/DuAnti7423/SupportBot 2021-05-22 23:13:25 +02:00
DuAnti7423 fd5fc8294c update help.js
Fixxed a bug with staffcommands show
2021-05-22 23:13:16 +02:00
ItzEmerald 10823b416c Update package.json 2021-05-14 15:46:23 +01:00
ItzEmerald 4490920ac6 Update index.js 2021-05-14 15:46:08 +01:00
ItzEmerald e0b8ad4a32 Update supportbot-config.yml 2021-05-14 15:45:49 +01:00
ItzEmerald e11063832b Merge pull request #65 from DuAnti7423/master
Blacklist Command
2021-05-12 15:35:56 +01:00
DuAnti7423 d598fdd753 updated help.js 2021-05-09 00:25:30 +02:00
DuAnti7423 157b93239a Added Logging to Blacklist 2021-05-08 23:55:57 +02:00
DuAnti7423 3d7058dccd Merge branch 'master' of https://github.com/DuAnti7423/SupportBot 2021-05-08 23:44:12 +02:00
DuAnti7423 1ec654d1ea Blacklist Command
Added Blacklist Command
Added configoption
2021-05-08 23:42:35 +02:00
ItzEmerald 8ce2d4269d Merge pull request #62 from DuAnti7423/master
Blacklist Role
2021-05-07 15:09:46 +01:00
DuAnti7423 49e8aa7869 Blacklist Role
Added Blacklist Role, via ID or Name
2021-04-17 22:15:59 +02:00
ItzEmerald 0827f55d43 Update guildMemberAdd.js 2021-03-31 01:21:34 +01:00
ItzEmerald ba6ff8c342 Update node.js.yml 2021-03-31 00:28:35 +01:00
ItzEmerald c0b7dc2737 Create node.js.yml 2021-03-31 00:27:10 +01:00
ItzEmerald ab6abd453b Delete node_modules directory 2021-03-30 20:20:33 +01:00
ItzEmerald 77921aca75 Update ready.js 2021-03-30 20:18:37 +01:00
ItzEmerald a8f91c4814 Update messageReactionAdd.js 2021-03-30 20:12:29 +01:00
ItzEmerald 7780fa792c Updated 2021-03-27 16:58:27 +00:00
ItzEmerald 41e4c376ec Merge branch 'master' of https://github.com/1tzemerald/SupportBot 2021-03-27 16:22:37 +00:00
ItzEmerald 09aad61cfe SB-6.3-BETA 2
Added Moderation
Added Node Modules
2021-03-27 16:22:19 +00:00
ItzEmerald 31ac81428f Update ready.js 2021-03-24 20:56:57 +00:00
ItzEmerald 60daab82d2 Merge branch 'master' of https://github.com/1tzemerald/SupportBot 2021-03-24 16:26:21 +00:00
ItzEmerald e7a0544004 Added Image to ReactionPanel 2021-03-24 16:25:16 +00:00
ItzEmerald ff0364bba8 Update supportbot-config_FR.yml 2021-03-17 16:04:41 +00:00
ItzEmerald a3b64be351 Update supportbot-config_ES.yml 2021-03-17 16:03:52 +00:00
ItzEmerald eae370e346 Update README.md 2021-03-17 14:36:11 +00:00
ItzEmerald 0d86b50a83 Update supportbot-config_ENG.yml 2021-03-17 14:35:45 +00:00
ItzEmerald 543b9028a3 Update supportbot-config_ES.yml 2021-03-17 14:35:15 +00:00
ItzEmerald 867f12d11f Update supportbot-config_FR.yml 2021-03-17 14:33:13 +00:00
ItzEmerald 462781ea6a Update supportbot-config_GER.yml 2021-03-17 14:31:37 +00:00
ItzEmerald c300ab6459 Update supportbot-config.yml 2021-03-11 18:57:27 +00:00
ItzEmerald 448d8f3007 Update ready.js 2021-03-11 18:55:33 +00:00
ItzEmerald faa53b0af1 Create supportbot-config_ENG.yml 2021-03-03 19:42:29 +00:00
ItzEmerald 8e53b8d9a6 Rename supportbot-config_GN.yml to supportbot-config_GER.yml 2021-03-03 19:41:36 +00:00
ItzEmerald 5678567baa Create supportbot-config_GN.yml 2021-03-03 19:37:39 +00:00
ItzEmerald 1c30f73bb1 Create supportbot-config_FR.yml 2021-03-03 18:36:02 +00:00
ItzEmerald bd3dbc3033 Rename supportbot-config.y_ES.yml to supportbot-config_ES.yml 2021-03-03 00:39:41 +00:00
ItzEmerald 3c312ab8d3 Create supportbot-config.y_ES.yml
Spanish
2021-03-03 00:39:20 +00:00
ItzEmerald 7284785db0 Delete eyeroe.md 2021-02-13 16:25:53 +00:00
ItzEmerald 4e543ea490 Update messageReactionAdd.js 2021-02-13 16:25:28 +00:00
ItzEmerald 4d3540126f Update eyeroe.md 2021-02-08 15:34:02 +00:00
ItzEmerald 6c29f0d792 Create eyeroe.md 2021-02-08 15:33:44 +00:00
wxip c85df7c40f Update ready.js 2021-02-05 21:39:16 +02:00
wxip 4f6ff575ce Quick Fix
Hopefully fixes `INVALID_TYPE` error on GuildMemberAdd event.
2021-02-05 21:26:21 +02:00
ItzEmerald aaf3890f71 Update guildMemberAdd.js 2021-02-05 16:15:51 +00:00
ItzEmerald 4f9837d991 Merge branch 'master' of https://github.com/1tzemerald/SupportBot 2021-02-04 12:54:29 +00:00
ItzEmerald 2e2eb008c6 Language PRE-01 2021-02-04 12:54:19 +00:00
ItzEmerald fa7074bb59 Update messageReactionAdd.js 2021-02-02 17:56:13 +00:00
ItzEmerald 18a7def050 Delete package-lock.json 2021-02-02 17:55:00 +00:00
ItzEmerald 40e9cf5fe5 Update messageReactionAdd.js 2021-02-02 17:52:07 +00:00
ItzEmerald 6ce049a57e Update supportbot-config.yml 2021-02-02 17:26:31 +00:00
ItzEmerald d4c4eac710 Merge branch 'master' of https://github.com/1tzemerald/SupportBot 2021-02-02 17:15:36 +00:00
ItzEmerald 28ec96e5e8 SB-6.1-PRE 2021-02-02 17:15:24 +00:00
ItzEmerald a20fe8eb06 Update ticketreaction.yml 2021-02-02 17:02:35 +00:00
ItzEmerald 7d1d9b881d Merge branch 'master' of https://github.com/1tzemerald/SupportBot 2021-02-02 17:02:03 +00:00
ItzEmerald c116e6cbb0 SB-6.1-PRE 2021-02-02 17:01:58 +00:00
ItzEmerald a3ebf0a33b Delete .DS_Store 2021-02-02 16:19:13 +00:00
ItzEmerald ea6ef022e7 Delete .DS_Store 2021-02-02 16:19:02 +00:00
ItzEmerald 683e29196a Update README.md 2021-02-02 16:18:34 +00:00
ItzEmerald 71694d7082 Update README.md 2021-02-02 16:18:14 +00:00
ItzEmerald c5d5656fb6 Update supportbot-config.yml 2021-02-02 16:09:23 +00:00
ItzEmerald b1fdbee5f8 Merge branch 'master' of https://github.com/1tzemerald/SupportBot 2021-02-02 16:08:10 +00:00
ItzEmerald 70405a1cd0 SB-6.1-PRE
Ticket Reaction Create
2021-02-02 16:07:28 +00:00
ItzEmerald 3d7e81169f Delete node_modules directory 2021-02-02 15:54:24 +00:00
ItzEmerald fa7c8c7219 Update supportbot-config.yml 2021-02-02 13:51:48 +00:00
ItzEmerald 358a25f522 SB-6.1-PRE 2021-02-02 13:50:53 +00:00
ItzEmerald 690169a409 Update LICENSE 2021-02-02 09:44:58 +00:00
ItzEmerald 0ec4cc5a51 Merge pull request #49 from 1tzemerald/add-license-1
Create LICENSE
2021-02-02 00:27:27 +00:00
ItzEmerald 0b7dbaf368 Create LICENSE 2021-02-02 00:27:04 +00:00
ItzEmerald 940c445182 Delete LICENSE 2021-02-01 23:19:47 +00:00
ItzEmerald d8a90c9aa5 Update LICENSE 2021-01-28 14:41:17 +00:00
ItzEmerald 89ee8fceca Merge pull request #47 from 1tzemerald/SupportBot
Support bot
2020-12-30 18:59:41 +00:00
ItzEmerald 68b55a2d33 Delete jo 2020-12-30 18:59:23 +00:00
ItzEmerald 8cc2e7747f Delete supportbot-crowdin.yml 2020-12-30 18:59:11 +00:00
ItzEmerald 4e6ac3a294 Update Crowdin configuration file 2020-12-30 18:57:19 +00:00
ItzEmerald 732e22ea7b Create jo 2020-12-30 18:55:57 +00:00
ItzEmerald ac0d9981f8 Delete supportbot-crowdin.yml 2020-12-30 18:49:11 +00:00
ItzEmerald 23f7310760 Create supportbot-crowdin.yml 2020-12-30 18:48:56 +00:00
ItzEmerald 02a9ce6bac Update messageReactionAdd.js 2020-12-24 16:35:33 +00:00
ItzEmerald 069665358f Update README.md 2020-12-24 15:32:42 +00:00
ItzEmerald 2cf6d69127 Merge branch 'master' of https://github.com/1tzemerald/SupportBot 2020-12-24 15:19:50 +00:00
ItzEmerald 870435061d Updated 2020-12-24 15:19:02 +00:00
Kieran Davies 53ad906491 Create .gitignore 2020-12-18 14:26:16 +00:00
Kieran Davies 01399e343b Update messageReactionAdd.js 2020-12-18 13:59:36 +00:00
Kieran Davies a0bdec4c42 Update messageReactionAdd.js 2020-12-18 13:51:51 +00:00
Kieran Davies 914f2057d8 Update messageReactionAdd.js 2020-12-18 13:51:03 +00:00
Kieran Davies ed9b9dca79 Update messageReactionAdd.js 2020-12-18 13:46:16 +00:00
ItzEmerald f6d4383ff6 6.1 PRE-0.2 2020-12-18 13:37:56 +00:00
ItzEmerald b6ccf30ae4 Update supportbot-config.yml 2020-12-11 22:12:21 +00:00
ItzEmerald 48e44a0d38 Update supportbot-config.yml 2020-12-11 22:12:02 +00:00
ItzEmerald 735998b48c Delete messageReactionRemove.js 2020-12-11 22:11:25 +00:00
ItzEmerald d94eefddb7 Delete messageReactionAdd.js 2020-12-11 22:11:07 +00:00
ItzEmerald 5a65b4df17 Update ready.js 2020-12-11 21:45:10 +00:00
ItzEmerald 15a839a310 Update message.js 2020-12-11 21:44:56 +00:00
ItzEmerald 9730c61962 Update guildMemberRemove.js 2020-12-11 21:44:31 +00:00
ItzEmerald 1805c041a6 Update guildMemberRemove.js 2020-12-11 21:44:20 +00:00
ItzEmerald f0bde93d5f Update guildMemberAdd.js 2020-12-11 21:43:58 +00:00
ItzEmerald 1ed7412f92 Update index.js 2020-12-11 21:43:36 +00:00
ItzEmerald 1f5ea2d25b Update suggest.js 2020-12-11 21:42:34 +00:00
ItzEmerald ff4c8f0e85 Update removeUser.js 2020-12-11 21:42:20 +00:00
ItzEmerald 5c3dd878b8 Update ping.js 2020-12-11 21:42:04 +00:00
ItzEmerald 20f0d91c75 Update newticket.js 2020-12-11 21:41:36 +00:00
ItzEmerald 894e48756f Update links.js 2020-12-11 21:41:13 +00:00
ItzEmerald aef199b292 Update help.js 2020-12-11 21:39:23 +00:00
ItzEmerald 9b884cd941 Update close.js 2020-12-11 21:39:09 +00:00
ItzEmerald b22d813cee Update botSay.js 2020-12-11 21:38:45 +00:00
ItzEmerald 0981566cbe Update announce.js 2020-12-11 21:38:31 +00:00
ItzEmerald 0647aa435a Update addUser.js 2020-12-11 21:38:13 +00:00
ItzEmerald 58179f98e9 Update index.js 2020-12-11 13:45:00 +00:00
ItzEmerald 05fe62536b Update supportbot-config.yml 2020-12-11 13:44:46 +00:00
ItzEmerald 241d41e220 Update supportbot-config.yml 2020-12-11 13:43:53 +00:00
ItzEmerald 34d6134c24 Update supportbot-config.yml 2020-12-11 13:43:17 +00:00
ItzEmerald 702d1d1998 Add files via upload 2020-12-11 13:42:27 +00:00
ItzEmerald e43a5fd5a3 Delete unhandledRejection.js 2020-12-10 11:34:01 +00:00
ItzEmerald 4ed9a7b7f5 Create README.md 2020-12-10 11:33:38 +00:00
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ItzEmerald 4ed2aff1b7 Create unhandledRejection.js 2020-12-09 11:10:06 +00:00
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Itz Emerald 1b795087bf GitBook: [master] one page modified 2020-12-07 15:50:30 +00:00
Itz Emerald 7063edc10f GitBook: [master] one page modified 2020-12-07 15:50:11 +00:00
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Itz Emerald 65156d4b20 GitBook: [master] 14 pages and one asset modified 2020-11-28 20:03:35 +00:00
ItzEmerald 951cedb190 Update LICENSE 2020-09-27 01:18:01 +01:00
ItzEmerald 11442f320d Update index.js 2020-09-27 01:14:37 +01:00
ItzEmerald 33df21f656 Update supportbot-config.yml 2020-09-27 01:13:56 +01:00
ItzEmerald 19ab208678 Merge pull request #40 from real2two/patch-1
Add "Delete Messages" options on the configuration file.
2020-09-27 01:06:29 +01:00
ItzEmerald 59b9651575 Merge pull request #42 from real2two/patch-3
Fix prefix on playing status.
2020-09-27 01:06:06 +01:00
ItzEmerald c1c1f1767a Merge pull request #44 from 1tzemerald/dependabot/npm_and_yarn/node-fetch-2.6.1
Bump node-fetch from 2.6.0 to 2.6.1
2020-09-27 01:05:42 +01:00
dependabot[bot] dda8a5180c Bump node-fetch from 2.6.0 to 2.6.1
Bumps [node-fetch](https://github.com/bitinn/node-fetch) from 2.6.0 to 2.6.1.
- [Release notes](https://github.com/bitinn/node-fetch/releases)
- [Changelog](https://github.com/node-fetch/node-fetch/blob/master/docs/CHANGELOG.md)
- [Commits](https://github.com/bitinn/node-fetch/compare/v2.6.0...v2.6.1)

Signed-off-by: dependabot[bot] <support@github.com>
2020-09-27 00:04:16 +00:00
ItzEmerald 34d558412f Update package.json 2020-09-27 01:02:51 +01:00
ItzEmerald be77ee1903 Update newticket.js 2020-09-27 01:00:54 +01:00
ItzEmerald fc571d6c73 Update README.md 2020-09-09 14:04:46 +01:00
Two 7ca5a97535 Update supportbot-config.yml 2020-08-02 10:25:12 -04:00
ItzEmerald 730239ba8d Merge branch 'master' of https://github.com/1tzemerald/SupportBot 2020-08-02 13:53:17 +01:00
ItzEmerald 9069e23188 GuildMemberRemove Fix 2020-08-02 13:53:14 +01:00
Two 366203fe21 Update addon-example.js 2020-07-27 10:45:25 -04:00
Two f23f15c972 Update announce.js 2020-07-27 10:44:06 -04:00
Two 8432290a70 Update botSay.js 2020-07-27 10:43:59 -04:00
Two ceddd503f8 Update close.js 2020-07-27 10:43:51 -04:00
Two 51ad35f72b Update help.js 2020-07-27 10:43:45 -04:00
Two 5631b24a14 Update links.js 2020-07-27 10:43:36 -04:00
Two f9da25643d Update newticket.js 2020-07-27 10:43:30 -04:00
Two 75bed3f5dd Update ping.js 2020-07-27 10:43:25 -04:00
Two d4576dfc21 Update removeUser.js 2020-07-27 10:43:17 -04:00
Two 31bad3c2e5 Update suggest.js 2020-07-27 10:43:11 -04:00
Two a3c0e81e04 Update addUser.js 2020-07-27 10:42:53 -04:00
Two b5cf721efb Update supportbot-config.yml 2020-07-27 10:42:39 -04:00
Two 95063398aa Update message.js 2020-07-27 10:39:25 -04:00
ItzEmerald 2da25c5566 Update README.md 2020-07-26 12:57:08 +01:00
ItzEmerald a72c1ab380 Merge pull request #39 from 1tzemerald/SupportBot-6.0
Support bot 6.0
2020-07-23 20:20:32 +01:00
ItzEmerald 87b9301e20 Update help.js 2020-07-23 20:16:32 +01:00
56 changed files with 2507 additions and 1474 deletions

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---
name: "\U0001F41B Bug report"
about: Create a report to help us improve
title: "[BUG]"
labels: Bug
assignees: ""
---
**Describe the bug**
A clear and concise description of what the bug is.
**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
**Expected behavior**
A clear and concise description of what you expected to happen.
**Screenshots**
If applicable, add screenshots to help explain your problem.
**Desktop (please complete the following information):**
- OS: [e.g. iOS]
- Browser [e.g. chrome, safari]
- Version [e.g. 22]
**Smartphone (please complete the following information):**
- Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1]
- Browser [e.g. stock browser, safari]
- Version [e.g. 22]
**Additional context**
Add any other context about the problem here.
@@ -0,0 +1,19 @@
---
name: "❓Suggest an Idea?"
about: Suggest an idea for SupportBot?
title: "[SUGGESTION]"
labels: Suggestion
assignees: ""
---
**Is your feature request related to a problem? Please describe.**
A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
**Describe the solution you'd like**
A clear and concise description of what you want to happen.
**Describe alternatives you've considered**
A clear and concise description of any alternative solutions or features you've considered.
**Additional context**
Add any other context or screenshots about the feature request here.
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---
name: Bug report
about: Create a bug report to help us improve SupportBot.
title: "[BUG]"
labels: bug
assignees: EmeraldRusher
---
**Describe the bug**
A clear and concise description of the bug you found and how you found it.
**How did you find it**
Please could explain what you did to find the bug?
**Expected behavior**
A clear and concise description of what you expected to happen.
**Screenshots**
If applicable, add screenshots to help explain your problem.
**Additional context**
Feel free to notify with us with anything else about the problem here.
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# This workflow will do a clean install of node dependencies, build the source code and run tests across different versions of node
# For more information see: https://help.github.com/actions/language-and-framework-guides/using-nodejs-with-github-actions
name: Node.js CI
on:
push:
branches: [dev, release]
pull_request:
branches: [dev, release]
jobs:
build:
runs-on: ubuntu-latest
strategy:
matrix:
node-version: [16.x, 17.x]
# See supported Node.js release schedule at https://nodejs.org/en/about/releases/
steps:
- uses: actions/checkout@v2
- name: Use Node.js ${{ matrix.node-version }}
uses: actions/setup-node@v1
with:
node-version: ${{ matrix.node-version }}
- run: npm ci
- run: npm test
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node_modules/
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// SupportBot | Emerald Services
// Example (default) Addon
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
// Your Addon Config file! Saved in /Addons/Configs/YourAddonConfig.yml
// const config = yaml.load(fs.readFileSync('./Addons/Configs/YourAddonConfig.yml', 'utf8'));
const { Command, Event } = require("../Structures/Addon");
module.exports.commands = [
/*
// EXAMPLE COMMAND
new Command({
name: "hello",
description: "hello",
options: [],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
const Embed = new Discord.MessageEmbed()
.setDescription("Hello World!")
.setColor(supportbot.InfoColour);
interaction.reply({
embeds: [Embed],
});
},
}),
*/
];
module.exports.events = [
/*
// EXAMPLE EVENT
new Event("ready", async (client) => {
console.log("Bot started!");
}),
*/
];
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// SupportBot | Emerald Services
// Ticket Add Command
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Command = require("../Structures/Command.js");
module.exports = new Command({
name: cmdconfig.TicketAdd,
description: cmdconfig.TicketAddDesc,
options: [
{
name: "user",
description: "User to add",
type: "USER",
required: true,
},
],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
const { getRole, getChannel, getCategory } = interaction.client;
let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
let Admin = await getRole(supportbot.Admin, interaction.guild);
if (!SupportStaff || !Admin)
return interaction.reply(
"Some roles seem to be missing!\nPlease check for errors when starting the bot."
);
const NoPerms = new Discord.MessageEmbed()
.setTitle("Invalid Permissions!")
.setDescription(
`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
)
.setColor(supportbot.WarningColour);
if (
!interaction.member.roles.cache.has(SupportStaff.id) &&
!interaction.member.roles.cache.has(Admin.id)
)
return interaction.reply({ embeds: [NoPerms] });
let TicketData = await JSON.parse(
fs.readFileSync("./Data/TicketData.json", "utf8")
);
let ticket = await TicketData.tickets.findIndex(
(t) => t.id == interaction.channel.id
);
if (ticket == -1) {
const Exists = new Discord.MessageEmbed()
.setTitle("No Ticket Found!")
.setDescription(`${supportbot.NoValidTicket}`)
.setColor(supportbot.WarningColour);
return interaction.reply({ embeds: [Exists] });
}
let uMember = interaction.options.getUser("user");
const UserNotExist = new Discord.MessageEmbed()
.setTitle("User Not Found!")
.setDescription(
`${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketAdd} <user#0000>\``
)
.setColor(supportbot.ErrorColour);
if (!uMember) return interaction.reply({ embeds: [UserNotExist] });
interaction.channel.permissionOverwrites.edit(uMember.id, {
VIEW_CHANNEL: true,
});
const Complete = new Discord.MessageEmbed()
.setTitle("User Added!")
.setDescription(supportbot.AddedUser.replace(/%user%/g, uMember.id))
.setTimestamp()
.setColor(supportbot.EmbedColour);
interaction.reply({ embeds: [Complete] });
TicketData.tickets[ticket].subUsers.push(uMember.id);
fs.writeFileSync(
"./Data/TicketData.json",
JSON.stringify(TicketData, null, 4),
(err) => {
if (err) console.error(err);
}
);
},
});
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// SupportBot | Emerald Services
// Close Ticket Command
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Command = require("../Structures/Command.js");
module.exports = new Command({
name: cmdconfig.CloseTicket,
description: cmdconfig.CloseTicketDesc,
options: [
{
name: "reason",
description: "Ticket Close Reason",
type: "STRING",
},
],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
const { getRole, getChannel, getCategory } = interaction.client;
if (supportbot.StaffOnly) {
let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
let Admin = await getRole(supportbot.Admin, interaction.guild);
if (!SupportStaff || !Admin)
return interaction.reply(
"Some roles seem to be missing!\nPlease check for errors when starting the bot."
);
const NoPerms = new Discord.MessageEmbed()
.setTitle("Invalid Permissions!")
.setDescription(
`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
)
.setColor(supportbot.WarningColour);
if (
!interaction.member.roles.cache.has(SupportStaff.id) &&
!interaction.member.roles.cache.has(Admin.id)
)
return interaction.reply({ embeds: [NoPerms] });
}
await interaction.deferReply();
let tickets = await JSON.parse(
fs.readFileSync("./Data/TicketData.json", "utf8")
);
let TicketData = await tickets.tickets.findIndex(
(t) => t.id == interaction.channel.id
);
let ticket = tickets.tickets[TicketData];
if (TicketData == -1) {
const Exists = new Discord.MessageEmbed()
.setTitle("No Ticket Found!")
.setDescription(`${supportbot.NoValidTicket}`)
.setColor(supportbot.WarningColour);
return interaction.followUp({ embeds: [Exists] });
}
let tUser = interaction.client.users.cache.get(ticket.user);
let transcriptChannel = await getChannel(
supportbot.TranscriptLog,
interaction.guild
);
let logChannel = await getChannel(supportbot.TicketLog, interaction.guild);
let reason =
(await interaction.options?.getString("reason")) || "No Reason Provided.";
if (!transcriptChannel || !logChannel)
return interaction.followUp("Some Channels seem to be missing!");
if (supportbot.CloseConfirmation) {
const CloseTicketRequest = new Discord.MessageEmbed()
.setTitle(`**${supportbot.ClosingTicket}**`)
.setDescription(
`Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `
)
.setColor(supportbot.EmbedColour);
await interaction.followUp({ embeds: [CloseTicketRequest] });
let filter = (m) =>
m.content.toLowerCase() == supportbot.ClosingConfirmation_Word &&
m.author.id == interaction.user.id;
await interaction.channel.awaitMessages({
filter,
max: 1,
time: 20000,
errors: ["time"],
});
}
try {
tickets.tickets[TicketData].open = false;
fs.writeFileSync(
"./Data/TicketData.json",
JSON.stringify(tickets, null, 4),
(err) => {
if (err) console.error(err);
}
);
await interaction.followUp(`**${supportbot.ClosingTicket}**`);
const transcriptEmbed = new Discord.MessageEmbed()
.setTitle(supportbot.TranscriptTitle)
.setColor(supportbot.EmbedColour)
.setFooter(supportbot.EmbedFooter)
.addField(
"Ticket",
`${interaction.channel.name} (${interaction.channel.id})`
)
.addField("User", `${tUser}#${tUser.discriminator} (${tUser.id})`)
.addField("Closed By", interaction.user.tag)
.addField("Reason", reason);
const logEmbed = new Discord.MessageEmbed()
.setTitle(supportbot.TicketLog_Title)
.setColor(supportbot.EmbedColour)
.setFooter(supportbot.EmbedFooter)
.addField(
"Ticket",
`${interaction.channel.name} (${interaction.channel.id})`
)
.addField(
"User",
`${tUser.username}#${tUser.discriminator} (${tUser.id})`
)
.addField("Closed By", interaction.user.tag)
.addField("Reason", reason);
let msgs = await interaction.channel.messages.fetch();
let html = "";
msgs = msgs.sort((a, b) => a.createdTimestamp - b.createdTimestamp);
html += `<style>* {background-color: #2c2f33;color: #fff;font-family: Arial, Helvetica, sans-serif;}</style>`;
html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
html += `<strong>Ticket:</strong> ${interaction.channel.name}<br>`;
html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
await msgs.forEach((msg) => {
if (msg.content) {
html += `<strong>User:</strong> ${msg.author.tag}<br>`;
html += `<strong>Message:</strong> ${msg.content}<br>`;
html += `-----<br><br>`;
}
});
await logChannel.send({ embeds: [logEmbed] }).catch((err) => {
console.error(err);
});
let file = new Discord.MessageAttachment(
Buffer.from(html),
`${interaction.channel.name}.html`
);
await transcriptChannel
.send({ embeds: [transcriptEmbed], files: [file] })
.catch(async (err) => {
console.error(err);
});
await tUser
.send({ embeds: [transcriptEmbed], files: [file] })
.catch(async (err) => {
console.error(err);
});
if (ticket.subUsers) {
ticket.subUsers.forEach(async (subUser) => {
interaction.client.users.cache
.get(subUser)
.send({ embeds: [transcriptEmbed], files: [file] });
});
}
await interaction.channel.delete().catch(async (error) => {
console.error(error);
if (error.code !== Discord.Constants.APIErrors.UNKNOWN_CHANNEL) {
console.error("Failed to delete the interaction:", error);
}
});
} catch (error) {
console.error(error);
}
},
});
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// SupportBot | Emerald Services
// Embed Command
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Command = require("../Structures/Command.js");
module.exports = new Command({
name: cmdconfig.EmbedCommand,
description: cmdconfig.EmbedCommandDesc,
options: [
{
name: "title",
description: "Embed Title",
type: "STRING",
},
{
name: "message",
description: "Embed Message",
type: "STRING",
},
],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
const { getRole, getChannel, getCategory } = interaction.client;
let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
let Admin = await getRole(supportbot.Admin, interaction.guild);
if (!SupportStaff || !Admin)
return interaction.reply(
"Some roles seem to be missing!\nPlease check for errors when starting the bot."
);
const NoPerms = new Discord.MessageEmbed()
.setTitle("Invalid Permissions!")
.setDescription(
`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
)
.setColor(supportbot.WarningColour);
if (
interaction.member.roles.cache.has(SupportStaff.id) ||
interaction.member.roles.cache.has(Admin.id)
) {
const EmbedTitle = interaction.options.getString("title");
const EmbedSubject = interaction.options.getString("message");
const EmbedMsg = new Discord.MessageEmbed()
.setTitle(EmbedTitle)
.setDescription(EmbedSubject);
interaction.reply({
embeds: [EmbedMsg],
});
} else {
return interaction.reply({ embeds: [NoPerms] });
}
},
});
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// SupportBot | Emerald Services
// Help Command
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Command = require("../Structures/Command.js");
async function asyncForEach(array, callback) {
for (let index = 0; index < array.length; index++) {
await callback(array[index], index, array);
}
}
module.exports = new Command({
name: cmdconfig.HelpCommand,
description: cmdconfig.HelpCommandDesc,
options: [],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
const { getRole, getChannel, getCategory } = interaction.client;
let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
let Admin = await getRole(supportbot.Admin, interaction.guild);
if (!SupportStaff || !Admin)
return interaction.reply(
"Some roles seem to be missing!\nPlease check for errors when starting the bot."
);
let botCommands = "";
botCommands += `**/${cmdconfig.HelpCommand}** ${cmdconfig.HelpCommandDesc}\n`;
botCommands += `**/${cmdconfig.InfoCommand}** ${cmdconfig.InfoCommandDesc}\n`;
botCommands += `**/${cmdconfig.PingCommand}** ${cmdconfig.PingCommandDesc}\n`;
let ticketCommands = "";
ticketCommands += `**/${cmdconfig.OpenTicket}** ${cmdconfig.OpenTicketDesc}\n`;
ticketCommands += `**/${cmdconfig.CloseTicket}** ${cmdconfig.CloseTicketDesc}\n`;
let staffCommands = "";
staffCommands += `**/${cmdconfig.TicketAdd}** ${cmdconfig.TicketAddDesc}\n`;
staffCommands += `**/${cmdconfig.TicketRemove}** ${cmdconfig.TicketRemoveDesc}\n`;
const HelpEmbed1 = new Discord.MessageEmbed()
.setTitle(supportbot.Name + " Commands")
.setThumbnail(interaction.user.displayAvatarURL())
.addFields(
{
name: "🖥️ General Commands\n",
value: `${botCommands}\n`,
inline: false,
},
{
name: "🎫 Support Commands\n",
value: `${ticketCommands}\n`,
inline: false,
}
)
.setColor(supportbot.EmbedColour)
.setFooter(supportbot.EmbedFooter, interaction.user.displayAvatarURL());
if (
interaction.member.roles.cache.has(SupportStaff.id) ||
interaction.member.roles.cache.has(Admin.id)
) {
HelpEmbed1.addFields({
name: "🔐 Staff Commands\n",
value: `${staffCommands}\n`,
inline: false,
});
}
if (supportbot.SendHelpPage === "dm") {
interaction.user.reply({
embeds: [HelpEmbed1],
});
}
if (supportbot.SendHelpPage === "channel") {
interaction.reply({
embeds: [HelpEmbed1],
});
}
},
});
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// SupportBot | Emerald Services
// Info Command
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Command = require("../Structures/Command.js");
module.exports = new Command({
name: cmdconfig.InfoCommand,
description: cmdconfig.InfoCommandDesc,
options: [],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
const InfoButton = new Discord.MessageButton()
.setLabel(supportbot.InfoButtonText)
.setURL(supportbot.InfoURL)
.setStyle("LINK");
const inforow = new Discord.MessageActionRow().addComponents(InfoButton);
const InfoEmbed = new Discord.MessageEmbed()
.setURL(supportbot.InfoURL)
.setTitle(supportbot.InfoTitle)
.setDescription(supportbot.AboutMe)
.setColor(supportbot.InfoColour);
interaction.reply({
embeds: [InfoEmbed],
components: [inforow],
});
},
});
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// SupportBot | Emerald Services
// Ping Command
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Command = require("../Structures/Command.js");
module.exports = new Command({
name: cmdconfig.PingCommand,
description: cmdconfig.PingCommandDesc,
options: [],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
const PingEmbed = new Discord.MessageEmbed()
.setDescription(
`:ping_pong: **Ping:** \`${interaction.client.ws.ping} ms\``
)
.setColor(supportbot.EmbedColour);
interaction.reply({
embeds: [PingEmbed],
});
},
});
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// SupportBot | Emerald Services
// Ticket Remove Command
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Command = require("../Structures/Command.js");
async function asyncForEach(array, callback) {
for (let index = 0; index < array.length; index++) {
await callback(array[index], index, array);
}
}
module.exports = new Command({
name: cmdconfig.TicketRemove,
description: cmdconfig.TicketRemoveDesc,
options: [
{
name: "user",
description: "User to remove",
type: "USER",
required: true,
},
],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
const { getRole, getChannel, getCategory } = interaction.client;
let Staff = await getRole(supportbot.Staff, interaction.guild);
let Admin = await getRole(supportbot.Admin, interaction.guild);
if (!Staff || !Admin)
return interaction.reply(
"Some roles seem to be missing!\nPlease check for errors when starting the bot."
);
const NoPerms = new Discord.MessageEmbed()
.setTitle("Invalid Permissions!")
.setDescription(
`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
)
.setColor(supportbot.WarningColour);
if (
!interaction.member.roles.cache.has(Staff.id) &&
!interaction.member.roles.cache.has(Admin.id)
)
return interaction.reply({ embeds: [NoPerms] });
let TicketData = await JSON.parse(
fs.readFileSync("./Data/TicketData.json", "utf8")
);
let ticket = await TicketData.tickets.findIndex(
(t) => t.id == interaction.channel.id
);
if (ticket == -1) {
const Exists = new Discord.MessageEmbed()
.setTitle("No Ticket Found!")
.setDescription(`${supportbot.NoValidTicket}`)
.setColor(supportbot.WarningColour);
return interaction.reply({ embeds: [Exists] });
}
let uMember = interaction.options.getUser("user");
const UserNotExist = new Discord.MessageEmbed()
.setTitle("User Not Found!")
.setDescription(
`${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketRemove} <user#0000>\``
)
.setColor(supportbot.ErrorColour);
if (!uMember) return interaction.reply({ embeds: [UserNotExist] });
interaction.channel.permissionOverwrites.edit(uMember.id, {
VIEW_CHANNEL: false,
});
const Complete = new Discord.MessageEmbed()
.setTitle("User Removed!")
.setDescription(supportbot.RemovedUser.replace(/%user%/g, uMember.id))
.setTimestamp()
.setColor(supportbot.EmbedColour);
interaction.reply({ embeds: [Complete] });
TicketData.tickets[ticket].subUsers = TicketData.tickets[
ticket
].subUsers.filter((u) => u != uMember.id);
fs.writeFileSync(
"./Data/TicketData.json",
JSON.stringify(TicketData, null, 4),
(err) => {
if (err) console.error(err);
}
);
},
});
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// SupportBot | Emerald Services
// Ping Command
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Command = require("../Structures/Command.js");
module.exports = new Command({
name: cmdconfig.SuggestCommand,
description: cmdconfig.SuggestCommandDesc,
options: [
{
name: "suggestion",
description: "Create a Suggestion",
type: "STRING",
},
],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
const { getRole, getChannel, getCategory } = interaction.client;
const suggestChannel = await getChannel(
supportbot.SuggestionChannel,
interaction.guild
);
const NoChannel = new Discord.MessageEmbed()
.setTitle("Missing Channel!")
.setDescription(`${supportbot.InvalidChannel}`)
.setColor(supportbot.ErrorColour);
if (!suggestChannel) return interaction.reply({ embeds: [NoChannel] });
let suggestion = interaction.options.getString("suggestion");
const SuggestEmbed = new Discord.MessageEmbed()
.addField("Suggestion", suggestion, true)
.addField("From", `<@${interaction.user.id}>`)
.setThumbnail(interaction.user.displayAvatarURL())
.setFooter(supportbot.EmbedFooter, interaction.user.displayAvatarURL())
.setColor(supportbot.EmbedColour);
const suggestionMsg = await suggestChannel.send({ embeds: [SuggestEmbed] });
if (supportbot.SuggestionUpvote && supportbot.SuggestionDownvote) {
suggestionMsg.react(supportbot.SuggestionUpvote);
suggestionMsg.react(supportbot.SuggestionDownvote);
}
const Submitted = new Discord.MessageEmbed()
.setTitle("Suggestion Submitted!")
.setDescription(
`:white_check_mark: You have successfully submitted a suggestion.`
)
.addField("Sent to:", `<#${suggestChannel.id}>`)
.setColor(supportbot.SuccessColour);
return interaction.reply({ embeds: [Submitted] });
},
});
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// SupportBot | Emerald Services
// Ticket Command
const fs = require("fs");
const {
MessageEmbed,
Permissions,
MessageButton,
MessageActionRow,
} = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Command = require("../Structures/Command.js");
const TicketNumberID = require("../Structures/TicketID.js");
module.exports = new Command({
name: cmdconfig.OpenTicket,
description: cmdconfig.OpenTicketDesc,
options: [
{
name: "reason",
description: "Ticket Reason",
type: "STRING",
},
],
permissions: ["SEND_MESSAGES"],
async run(interaction) {
let TicketData = await JSON.parse(
fs.readFileSync("./Data/TicketData.json", "utf8")
);
const { getRole, getChannel, getCategory } = interaction.client;
let User = interaction.guild.members.cache.get(interaction.user.id);
if (
supportbot.MaxAllowedTickets &&
TicketData.tickets.filter((t) => t.user == interaction.user.id && t.open)
.length >= supportbot.MaxAllowedTickets
) {
return interaction.reply({
embeds: [
{
title: "Too Many Tickets!",
description: `You can't have more than ${supportbot.MaxAllowedTickets} open tickets!`,
color: supportbot.WarningColour,
},
],
ephemeral: true,
});
}
if (
User.roles.cache.has(
getRole(supportbot.TicketBlackListRole, interaction.guild).id
)
) {
return interaction.reply({
content: supportbot.TicketBlackListMessage,
ephemeral: true,
});
}
// Ticket ID
let ticketNumberID = await TicketNumberID.pad();
// Ticket Subject
const TicketSubject =
interaction.options?.getString("reason") || supportbot.NoTicketSubject;
const TicketExists = new MessageEmbed()
.setTitle("Ticket Exists!")
.setDescription(`${supportbot.TicketExists}`)
.setColor(supportbot.WarningColour);
if (
await interaction.guild.channels.cache.find((ticketChannel) => {
ticketChannel.name === `${supportbot.TicketPrefix}${ticketNumberID}`;
})
) {
return await interaction.reply({ embeds: [TicketExists] });
}
const Staff = await getRole(supportbot.Staff, interaction.guild);
const Admin = await getRole(supportbot.Admin, interaction.guild);
const DeptRole1 = await getRole(
supportbot.DepartmentRole_1,
interaction.guild
);
const DeptRole2 = await getRole(
supportbot.DepartmentRole_2,
interaction.guild
);
const DeptRole3 = await getRole(
supportbot.DepartmentRole_3,
interaction.guild
);
if (!Staff || !Admin || !DeptRole1 || !DeptRole2 || !DeptRole3)
return interaction.reply({
content:
"Some roles seem to be missing!\nPlease check for errors when starting the bot.",
ephemeral: true,
});
const Author = interaction.user;
let TicketCategory = await getCategory(
supportbot.TicketCategory,
interaction.guild
);
const ticketChannel = await interaction.guild.channels.create(
`${supportbot.TicketPrefix}${ticketNumberID}`,
{
type: "GUILD_TEXT",
parent: TicketCategory.id,
permissionOverwrites: [
{
id: Admin.id,
allow: [Permissions.FLAGS.VIEW_CHANNEL],
},
{
id: Author.id,
allow: [Permissions.FLAGS.VIEW_CHANNEL],
deny: [Permissions.FLAGS.SEND_MESSAGES],
},
{
id: interaction.guild.id,
deny: [Permissions.FLAGS.VIEW_CHANNEL],
},
],
}
);
if (supportbot.AllowStaff) {
ticketChannel.permissionOverwrites.edit(Staff.id, {
VIEW_CHANNEL: true,
});
}
await TicketData.tickets.push({
id: ticketChannel.id,
name: ticketChannel.name,
user: Author.id,
number: ticketNumberID,
reason: TicketSubject,
open: true,
subUsers: [],
});
fs.writeFileSync(
"./Data/TicketData.json",
JSON.stringify(TicketData, null, 4),
(err) => {
if (err) console.error(err);
}
);
const CreatedTicket = new MessageEmbed()
.setDescription(
supportbot.TicketCreatedAlert.replace(
/%ticketauthor%/g,
interaction.user.id
)
.replace(/%ticketid%/g, ticketChannel.id)
.replace(/%ticketusername%/g, interaction.user.username)
)
.setColor(supportbot.EmbedColour);
await interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
if (supportbot.AllowTicketMentions) {
await ticketChannel.send(`${interaction.user}`);
}
const TicketMessage = new MessageEmbed()
.setTitle(
supportbot.Ticket_Title.replace(/%ticketauthor%/g, interaction.user.id)
.replace(/%ticketid%/g, ticketChannel.id)
.replace(/%ticketusername%/g, interaction.user.username)
)
.setDescription(
supportbot.TicketMessage.replace(/%ticketauthor%/g, interaction.user.id)
.replace(/%ticketid%/g, ticketChannel.id)
.replace(/%ticketusername%/g, interaction.user.username)
)
.setColor(supportbot.EmbedColour);
if (supportbot.TicketSubject === "embed") {
if (TicketSubject != "No Reason Provided.") {
TicketMessage.addFields({ name: "Reason", value: TicketSubject });
}
}
if (supportbot.TicketSubject === "description") {
if (TicketSubject != "No Reason Provided.") {
await ticketChannel.setTopic(
`Reason: ${TicketSubject} - User ID: ${interaction.user.id} - Ticket: ${ticketChannel.name}`
);
}
}
if (supportbot.TicketDepartments) {
TicketMessage.addFields({
name: "Departments",
value: ` **${supportbot.DepartmentTitle_1}**\n **${supportbot.DepartmentTitle_2}**\n **${supportbot.DepartmentTitle_3}**`,
});
}
const CloseButton = new MessageButton()
.setCustomId("ticketclose")
.setLabel("Close")
.setStyle(supportbot.TicketCloseColour)
.setEmoji(supportbot.TicketCloseEmoji);
const LockButton = new MessageButton()
.setCustomId("ticketlock")
.setLabel("Lock")
.setStyle(supportbot.TicketLockColour)
.setEmoji(supportbot.TicketLockEmoji);
const row2 = new MessageActionRow().addComponents(CloseButton, LockButton);
if (supportbot.TicketDepartments) {
try {
const Department1Button = new MessageButton()
.setCustomId("Department1")
.setLabel(supportbot.DepartmentTitle_1)
.setStyle(supportbot.TicketDept1Colour)
.setEmoji(supportbot.TicketDept1Emoji);
const Department2Button = new MessageButton()
.setCustomId("Department2")
.setLabel(supportbot.DepartmentTitle_2)
.setStyle(supportbot.TicketDept2Colour)
.setEmoji(supportbot.TicketDept2Emoji);
const Department3Button = new MessageButton()
.setCustomId("Department3")
.setLabel(supportbot.DepartmentTitle_3)
.setStyle(supportbot.TicketDept3Colour)
.setEmoji(supportbot.TicketDept3Emoji);
const row = new MessageActionRow().addComponents(
Department1Button,
Department2Button,
Department3Button
);
const m = await ticketChannel.send({
embeds: [TicketMessage],
components: [row],
});
let collector;
try {
const filter = (i) => i.user.id === interaction.user.id;
collector = await m.awaitMessageComponent({
filter,
max: 1,
componentType: "BUTTON",
time: supportbot.Timeout * 60000,
});
} catch (e) {
if (e.code == "INTERACTION_COLLECTOR_ERROR") {
try {
TicketData = await JSON.parse(
fs.readFileSync("./Data/TicketData.json", "utf8")
);
let ticket = await TicketData.tickets.findIndex(
(t) => t.id == ticketChannel.id
);
TicketData.tickets[ticket].open = false;
fs.writeFileSync(
"./Data/TicketData.json",
JSON.stringify(TicketData, null, 4),
(err) => {
if (err) console.error(err);
}
);
interaction.user.send(
"Your ticket has timed out. Please open a new one, and select a department."
);
} catch (e) {}
return await ticketChannel.delete();
}
}
let role;
let title;
if (collector.customId === "Department1") {
role = DeptRole1;
title = supportbot.DepartmentTitle_1;
}
if (collector.customId === "Department2") {
role = DeptRole2;
title = supportbot.DepartmentTitle_2;
}
if (collector.customId === "Department3") {
role = DeptRole3;
title = supportbot.DepartmentTitle_3;
}
ticketChannel.permissionOverwrites.edit(role.id, {
VIEW_CHANNEL: true,
});
ticketChannel.permissionOverwrites.edit(Author.id, {
SEND_MESSAGES: true,
});
await collector.reply({
embeds: [
{
description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
color: supportbot.EmbedColour,
},
],
});
if (supportbot.AllowTicketMentions) {
await ticketChannel.send("@here");
}
await collector.message.edit({
embeds: [TicketMessage],
components: [row2],
});
} catch (error) {}
} else {
await ticketChannel.send({ embeds: [TicketMessage], components: [row2] });
}
},
});
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# ___ _ ___ _
# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
# |_| |_|
#
# SupportBot created by Emerald Services
# Installed with MIT License
#
# Discord Support: https://emeraldsrv.dev/discord
# Community Resources: https://emeraldsrv.dev/resources
# -------------------------------
# Command Name Configuration
# -------------------------------
TicketAdd: "add"
TicketRemove: "remove"
OpenTicket: "ticket"
CloseTicket: "close"
InfoCommand: "info"
PingCommand: "ping"
HelpCommand: "help"
EmbedCommand: "embed"
SuggestCommand: "suggest"
# ---------------------------------------
# Command Description Configuration
# ---------------------------------------
TicketAddDesc: "Add a user to a support ticket."
TicketRemoveDesc: "Remove a user from a support ticket."
OpenTicketDesc: "Open a new support ticket."
CloseTicketDesc: "Close your support ticket."
InfoCommandDesc: "Get information about the brand."
PingCommandDesc: "Pong!"
HelpCommandDesc: "Get a list of all the commands."
EmbedCommandDesc: "Send a message as an embed."
SuggestCommandDesc: "Suggest a feature for the server."
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# ___ _ ___ _
# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
# |_| |_|
#
# SupportBot created by Emerald Services
# Installed with MIT License
#
# Discord Support: https://emeraldsrv.dev/discord
# Community Resources: https://emeraldsrv.dev/resources
SupportBot_Version: "7.4.0"
# -------------------------
# General Configuration
# -------------------------
Name: "SupportBot"
Token: "BOT_TOKEN"
# Guild ID Ex: 123456789123456789
Guild: ""
# -------------------------
# Activity Configuration
# -------------------------
BotActivity: "Need Help? /ticket"
StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
# Set The ActivityType to "STREAMING" for a streaming status!
ActivityType: "PLAYING"
# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
# -------------------------
# Embed Configuration
# -------------------------
EmbedColour: "#f74343"
EmbedFooter: "SupportBot | An Advanced Ticket System"
ErrorColour: "#d12519"
SuccessColour: "#04b545"
WarningColour: "#fca117"
# -------------------------
# Information Configuration
# -------------------------
InfoTitle: "Information"
AboutMe: "Hi, I'm SupportBot an advanced discord ticket bot with 100% customization! [Download](https://emeraldsrv.dev/download)"
InfoButtonText: "Visit Site"
InfoURL: "https://emeraldsrv.dev"
InfoColour: "#f74343"
# -------------------------
# Help Configuration
# -------------------------
SendHelpPage: "channel" # Set to channel or dm
# -------------------------
# Role Configuration
# -------------------------
AutoRole: true
AutoRole_Role: "Member"
Staff: "Staff"
Admin: "Admin"
TicketBlackListRole: "Blacklisted"
# ----------------------------
# Suggestions Configuration
# ----------------------------
SuggestionChannel: "suggestions"
SuggestionUpvote: "✅"
SuggestionDownvote: "❌"
# -------------------------
# Tickets Configuration
# -------------------------
TicketCategory: "Tickets"
TicketPrefix: "ticket-" # The prefix for ticket channel names
TicketLog: "logs"
TranscriptLog: "transcripts"
TranscriptTitle: "Ticket Transcript"
TicketLog_Title: "Ticket Closed"
TicketBlackListMessage: "You are not allowed to open a ticket"
MaxAllowedTickets: 2
TicketSubject: "description"
# "description" will displays the ticket reason within the channel description
# "embed" will displays the ticket reason within the ticket embed
AllowTicketMentions: true
# Set to true to allow the ticket to mention the author and the support team.
# Set to false to dis-allow mentions within tickets.
# --- Creation Config ---
# --- Start ---
# Available Placeholders:
# %ticketusername% - User who created the ticket.
# <@%ticketauthor%> - Tags the user who created the ticket.
# <#%ticketid%> - Mentions the ticket channel.
Ticket_Title: "Server Support | %ticketusername%"
TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
NoTicketSubject: "No Reason Provided!"
TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
AddedUser: "👍 <@%user%> has been added to this ticket"
RemovedUser: "👍 <@%user%> has been removed from this ticket"
# --- Buttons Config ---
# --- Start ---
# Discord Button Colour Selection
# PRIMARY - Blue
# SECONDARY - Grey
# DANGER - Red
# SUCCESS - Green
LockTicketCategory: "Archive"
TicketCloseEmoji: "❌"
TicketDeleteEmoji: "⛔"
TicketLockEmoji: "🔒"
TicketCloseColour: "DANGER"
TicketDeleteColour: "DANGER"
TicketLockColour: "PRIMARY"
TicketDept1Colour: "PRIMARY"
TicketDept2Colour: "PRIMARY"
TicketDept3Colour: "PRIMARY"
TicketDept1Emoji: "1️⃣"
TicketDept2Emoji: "2️⃣"
TicketDept3Emoji: "3️⃣"
TranscriptSavedMessage: "📝 **Transcript Saved!**"
TicketLockMessage: "❌ **Ticket Locked!**"
TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
# --- Departments Config ---
# --- Start ---
TicketDepartments: true
# Delete the ticket if no department selected. TIME IN MINUTES
Timeout: 5
AllowStaff: true
# If set to false users with the "Staff" role will not be able to view tickets
# without a valid department role set below.
# Set to false to allow "Staff" to see tickets whether its a department for them or not.
DepartmentTitle_1: "General Support"
DepartmentTitle_2: "Billing Support"
DepartmentTitle_3: "Admin Team"
# Ticket department title, This is the title for a ticket department to help users know what is available.
DepartmentRole_1: "Support"
DepartmentRole_2: "Support"
DepartmentRole_3: "Admin"
# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been chosen.
# --- Closing Config ---
# --- Start ---
StaffOnly: true
ClosingTicket: ":warning: You have requested to close your support ticket."
ClosingConfirmation_Word: "confirm"
CloseConfirmation: false
# ---------------------------
# Error / Warning Messages
# ---------------------------
IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
NoValidTicket: ":warning: You cannot execute this command here."
TicketExists: ":warning: This ticket cannot be opened, It already exists!"
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# ___ _ ___ _
# / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
# \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
# <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
# |_| |_|
#
# SupportBot created by Emerald Services
# Installed with MIT License
#
# Discord Support: https://emeraldsrv.dev/discord
# Community Resources: https://emeraldsrv.dev/resources
# -------------------------------
# Ticket Panel Configuration
# -------------------------------
TicketPanel: true
# ----------------------------------------
# Ticket Panel Message Configuration
# ----------------------------------------
Channel: "create-ticket"
ButtonEmoji: "📩"
ButtonLabel: "Open Ticket"
ButtonColour: "SUCCESS"
# Colour Options:
# -> PRIMARY - Blurple
# -> SECONDARY - Grey
# -> SUCCESS - Green
# -> DANGER - Red
PanelTitle: "Need Help? Create a Support Ticket."
TicketPanel_Description: true
TicketPanel_Thumbnail: false
TicketPanel_Image: false
PanelMessage: "Click the button to open a new support ticket."
PanelThumbnail: "https://i.imgur.com/ieeZejl.png"
PanelImage: "https://i.imgur.com/5NkcmDq.png"
BIN
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{
"tickets": []
}
+4
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{
"id": 0,
"TicketPanelID": ""
}
-18
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@@ -1,18 +0,0 @@
FROM node:alpine
MAINTAINER Thien Tran, <contact@thientran.io>
RUN apk update \
&& apk upgrade
RUN apk add --no-cache git && \
adduser -D -h /home/container container
# Ensure UTF-8
ENV LANG en_US.UTF-8
ENV LC_ALL en_US.UTF-8
WORKDIR /home/container
COPY ./entrypoint.sh /entrypoint.sh
CMD ["/bin/ash", "/entrypoint.sh"]
+9
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const Event = require("../Structures/Event.js");
module.exports = new Event("guildCreate", async (client, guild) => {
console.log(
`\u001b[31m`,
`${client.user.username} is not in the correct server set in your config. Please leave all other servers and restart the bot.`
);
console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
return process.exit(1);
});
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const Event = require("../Structures/Event.js");
module.exports = new Event("guildDelete", async (client, guild) => {
console.log(
`\u001b[31m`,
`${client.user.username} is not in the correct server set in your config. Please join the server and restart the bot.`
);
console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
return process.exit(1);
});
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// SupportBot | Emerald Services
// Interaction Create Event
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
const Event = require("../Structures/Event.js");
module.exports = new Event("interactionCreate", async (client, interaction) => {
if (interaction.isCommand()) {
const command = client.commands.find(
(cmd) => cmd.name.toLowerCase() == interaction.commandName
);
if (interaction.user.bot || !interaction.guild) return;
const NotValid = new Discord.MessageEmbed()
.setDescription(`:x: \`Invalid Command\` `)
.setColor(supportbot.ErrorColour);
if (!command)
return interaction.reply({
embeds: [NotValid],
});
const permission = interaction.member.permissions.has(command.permission);
const ValidPerms = new Discord.MessageEmbed()
.setDescription(
":x: `Invalid Permissions` Do you have the correct permissions to execute this command?"
)
.setColor(supportbot.ErrorColour);
if (!permission)
return interaction.reply({
embeds: [ValidPerms],
});
interaction.user = interaction.user;
command.run(interaction);
}
if (interaction.isButton()) {
if (interaction.customId === "openticket") {
try {
const cmd = client.commands.get(cmdconfig.OpenTicket);
if (!cmd) return;
cmd.run(interaction);
} catch (error) {
console.error(error);
}
}
if (interaction.customId === "ticketclose") {
try {
const cmd = client.commands.get(cmdconfig.CloseTicket);
if (!cmd) return;
cmd.run(interaction);
} catch (error) {
console.error(error);
}
}
if (interaction.customId === "ticketlock") {
if (interaction.channel.name.startsWith(`${supportbot.TicketPrefix}`)) {
interaction.message.fetch();
let Admin =
interaction.guild.roles.cache.find(
(AdminUser) => AdminUser.name === supportbot.Admin
) ||
interaction.guild.roles.cache.find(
(AdminUser) => AdminUser.id === supportbot.Admin
);
if (!interaction.member.roles.cache.has(Admin.id)) {
return await interaction.reply({
content: "You don't have permission to do that.",
ephemeral: true,
});
}
let all = interaction.channel.permissionOverwrites.cache;
let parent =
interaction.guild.channels.cache.find(
(c) => c.name === `${supportbot.LockTicketCategory}`
) ||
interaction.guild.channels.cache.find(
(c) => c.id === `${supportbot.LockTicketCategory}`
);
if (parent) {
interaction.channel.setParent(parent.id);
}
all.forEach((perm) => {
interaction.channel.permissionOverwrites.delete(perm.id);
});
interaction.channel.permissionOverwrites.create(Admin.id, {
VIEW_CHANNEL: true,
});
interaction.channel.permissionOverwrites.create(interaction.guild.id, {
VIEW_CHANNEL: false,
});
const ticketDeleteButton = new Discord.MessageButton()
.setCustomId("ticketclose")
.setLabel("Close")
.setStyle(supportbot.TicketDeleteColour)
.setEmoji(supportbot.TicketDeleteEmoji);
const row = new Discord.MessageActionRow().addComponents(
ticketDeleteButton
);
const ArchiveEmbed = new Discord.MessageEmbed()
.setTitle("Archived")
.setDescription(`Archived ${interaction.channel.name}`)
.setColor(`${supportbot.SuccessColour}`);
interaction.reply({ embeds: [ArchiveEmbed] });
interaction.message.edit({ components: [row] });
}
}
}
});
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// SupportBot | Emerald Services
// Ready Event
const fs = require("fs");
const Discord = require("discord.js");
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
const panelconfig = yaml.load(
fs.readFileSync("./Configs/ticket-panel.yml", "utf8")
);
const Event = require("../Structures/Event.js");
module.exports = new Event("ready", async (client) => {
const { getRole, getChannel, getCategory } = client;
client.user.setActivity(supportbot.BotActivity, {
type: supportbot.ActivityType,
url: supportbot.StreamingURL,
});
console.log(`\u001b[32m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`);
console.log(`\u001b[32m`, `┃┏━┓┃╋╋╋╋╋╋╋╋╋╋╋╋┏┛┗┫┏┓┃╋╋┏┛┗┓`);
console.log(`\u001b[32m`, `┃┗━━┳┓┏┳━━┳━━┳━━┳┻┓┏┫┗┛┗┳━┻┓┏┛`);
console.log(`\u001b[32m`, `┗━━┓┃┃┃┃┏┓┃┏┓┃┏┓┃┏┫┃┃┏━┓┃┏┓┃┃`);
console.log(`\u001b[32m`, `┃┗━┛┃┗┛┃┗┛┃┗┛┃┗┛┃┃┃┗┫┗━┛┃┗┛┃┗┓`);
console.log(`\u001b[32m`, `┗━━━┻━━┫┏━┫┏━┻━━┻┛┗━┻━━━┻━━┻━┛`);
console.log(`\u001b[32m`, `┗╋╋╋╋╋╋╋┃┃╋┃┃`);
console.log(`\u001b[32m`, `╋╋╋╋╋╋╋┗┛╋┗┛`);
console.log(` `);
console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`);
console.log(` `);
console.log(
`\u001b[33m`,
`${supportbot.Name} v${supportbot.SupportBot_Version}`,
`\u001b[36m`,
`Connected to Discord`
);
console.log(
`\u001b[33m`,
`Resources:`,
`\u001b[36m`,
`https://emeraldsrv.dev/resources`
);
console.log(
`\u001b[33m`,
`Documentation:`,
`\u001b[36m`,
`https://supportbot.emeraldsrv.dev`
);
console.log(
`\u001b[33m`,
`Discord:`,
`\u001b[36m`,
`https://emeraldsrv.dev/discord`
);
console.log(
`\u001b[33m`,
`Hosting:`,
`\u001b[36m`,
`https://emeraldsrv.dev/hosting`
);
console.log(` `);
console.log(`\u001b[37m`, `SupportBot proudly created by Emerald Services`);
console.log(` `);
console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`);
if (
!supportbot.Guild ||
(await client.guilds.cache.size) !== 1 ||
(await client.guilds.cache.first().id) !== supportbot.Guild
) {
console.log(
`\u001b[31m`,
`${client.user.username} is not in the correct server set in your config. Please join the server and restart the bot.`
);
console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
return process.exit(1);
}
const roles = [
supportbot.Admin,
supportbot.Staff,
supportbot.TicketBlackListRole,
supportbot.DepartmentRole_1,
supportbot.DepartmentRole_2,
supportbot.DepartmentRole_3,
];
if (supportbot.AutoRole) roles.push(supportbot.AutoRole_Role);
const channels = [
supportbot.SuggestionChannel,
supportbot.TicketLog,
supportbot.TranscriptLog,
panelconfig.Channel,
];
const categories = [supportbot.TicketCategory];
const missingC = [];
const missingR = [];
const missingCat = [];
for (let c of channels) {
const find = await getChannel(c, client.guilds.cache.first());
if (!find) missingC.push(c);
}
for (let r of roles) {
const find = await getRole(r, client.guilds.cache.first());
if (!find) missingR.push(r);
}
for (let cat of categories) {
const find = await getCategory(cat, client.guilds.cache.first());
if (!find) missingCat.push(cat);
}
if (missingR.length > 0) {
console.log(
"\u001b[33m",
`[WARN] The following Roles could not be found! Please check your configs!\n${missingR.join(
", "
)}`
);
}
if (missingC.length > 0) {
console.log(
"\u001b[33m",
`[WARN] The following Channels could not be found! Please check your configs!\n${missingC.join(
", "
)}`
);
}
if (missingCat.length > 0) {
console.log(
"\u001b[33m",
`[WARN] The following Categories could not be found! Please check your configs!\n${missingCat.join(
", "
)}`
);
}
if (panelconfig.TicketPanel) {
let chan1 = client.channels.cache.find(
(channel) => channel.name === panelconfig.Channel
);
if (!chan1) {
console.log(
"\u001b[33m",
"[WARN] Ticket reaction panel is not setup, You can do so via the configuration file!"
);
return false;
}
const panelid = JSON.parse(
fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
);
chan1.messages.fetch(panelid.TicketPanelID).catch(async (r) => {
let embed = new Discord.MessageEmbed()
.setTitle(`${panelconfig.PanelTitle}`)
.setColor(supportbot.SuccessColour)
.setFooter(supportbot.EmbedFooter);
if (panelconfig.TicketPanel_Description) {
embed.setDescription(panelconfig.PanelMessage);
}
if (panelconfig.TicketPanel_Thumbnail) {
embed.setThumbnail(panelconfig.PanelThumbnail);
}
if (panelconfig.TicketPanel_Image) {
embed.setImage(panelconfig.PanelImage);
}
let button = new Discord.MessageButton()
.setLabel(panelconfig.ButtonLabel)
.setCustomId("openticket")
.setStyle(panelconfig.ButtonColour)
.setEmoji(panelconfig.ButtonEmoji);
let row = new Discord.MessageActionRow().addComponents(button);
await chan1
.send({
embeds: [embed],
components: [row],
})
.then((r) => {
let data = {
id: panelid.id,
TicketPanelID: `${r.id}`,
};
fs.writeFileSync(
"./Data/ticket-panel-id.json",
JSON.stringify(data),
"utf8"
);
})
.catch((e) => {
console.log("Raw" + e);
});
});
}
});
-21
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MIT License
Copyright (c) 2020 ItzEmerald
Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.
+11 -22
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@@ -1,24 +1,13 @@
```
_________ __ __________ __
/ _____/__ ________ ______ ____________/ |\______ \ _____/ |_
\_____ \| | \____ \\____ \ / _ \_ __ \ __\ | _// _ \ __\
/ \ | / |_> > |_> > <_> ) | \/| | | | ( <_> ) |
/_______ /____/| __/| __/ \____/|__| |__| |______ /\____/|__|
\/ |__| |__| \/
SupportBot version 6.0
Created by Emerald Services
The #1 self-hosted discord ticket bot
```
![imgur](https://i.imgur.com/TQj40Mt.png)
## SUPPORTBOT SUPPORTED VERSIONS
## What is SupportBot?
| SupportBot | Status | Supported |
|------------|-----------|--------------|
| 1.x | ❌ | Discontinued |
| 2.x | ❌ | Discontinued |
| 3.x | ❌ | Discontinued |
| 4.x | ✔️ | Previous |
| 5.x | ✔️ | Current |
| 6.x | ⚠️ | Under Development |
SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand.
## Quick Links
**|** [Discord](https://emeraldsrv.dev/discord) **|**
[Hosting](https://emeraldsrv.dev/hosting) **|**
[Documentation](https://docs.emeraldsrv.dev) **|**
[Download via Polymart](https://polymart.org/resource/supportbot-1-discord-ticket-bot.518) **|**
[Download via MC-Market](https://www.mc-market.org/resources/8940/) **|**
+21
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// SupportBot | Emerald Services
// Addon Structure
class Command {
constructor(options) {
this.name = options.name;
this.description = options.description;
this.permissions = options.permissions;
this.options = options.options || [];
this.run = options.run;
this.defaultPermission = true;
}
}
class Event {
constructor(event, run) {
this.event = event;
this.run = run;
}
}
module.exports = { Command, Event };
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// SupportBot | Emerald Services
// Client Structure
const fs = require("fs");
const Discord = require("discord.js");
const intents = new Discord.Intents(32767);
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
class Client extends Discord.Client {
constructor() {
super({ intents });
this.commands = new Discord.Collection();
}
async getChannel(channel, guild) {
return guild.channels.cache.find(
(c) =>
(c.type === "GUILD_TEXT" || c.type === "GUILD_NEWS") &&
(c.id === channel || c.name.toLowerCase() === channel.toLowerCase())
);
}
async getRole(role, guild) {
return guild.roles.cache.find(
(r) => r.id === role || r.name.toLowerCase() === role.toLowerCase()
);
}
async getCategory(category, guild) {
return guild.channels.cache.find(
(c) =>
c.type === "GUILD_CATEGORY" &&
(c.id === category || c.name.toLowerCase() === category.toLowerCase())
);
}
start(token) {
const commandFiles = fs
.readdirSync("./Commands")
.filter((file) => file.endsWith(".js"));
const addonFiles = fs
.readdirSync("./Addons")
.filter((file) => file.endsWith(".js"));
const addons = addonFiles.map((file) => {
let addon = require(`../Addons/${file}`);
addon.name = file.split(".")[0];
return addon;
});
const commands = commandFiles.map((file) => require(`../Commands/${file}`));
// Commands
console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
commands.forEach((cmd) => {
console.log(`\u001b[31;1m`, `${cmd.name}`, `\u001b[32;1m`, "Loaded");
this.commands.set(cmd.name, cmd);
});
console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
// Addons
console.log(" ");
console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
addons.forEach((addon) => {
console.log(
`\u001b[33m`,
`[ADDON]`,
`\u001b[31;1m`,
`${addon.name}`,
`\u001b[32;1m`,
"Loaded"
);
addon.commands.forEach((command) => {
this.commands.set(command.name, command);
});
addon.events.forEach((event) => {
this.on(event.event, (...args) => event.run(this, ...args));
});
});
console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
// Slash Commands
this.once("ready", async () => {
await this.application?.commands.set(this.commands, supportbot.Guild);
console.log(
`\u001b[32;1m`,
`Slash Commands Registered for ${this.guilds.cache.first().name}`
);
});
console.log(" ");
console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
fs.readdirSync("./Events")
.filter((file) => file.endsWith(".js"))
.forEach((file) => {
const event = require(`../Events/${file}`);
console.log(`\u001b[31;1m`, `${event.event}`, `\u001b[32;1m`, "Loaded");
this.on(event.event, (...args) => event.run(this, ...args));
});
console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
if (process.argv[2] != "test") {
this.login(token);
} else {
console.log(
`\u001b[31;1m`,
"RUNNING IN TEST MODE, IF NOT INTENDED, PLEASE USE npm start"
);
}
}
}
module.exports = Client;
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// SupportBot | Emerald Services
// Command Structure
const fs = require("fs");
const yaml = require("js-yaml");
class Command {
constructor(options) {
this.name = options.name;
this.description = options.description;
this.permissions = options.permissions;
this.options = options.options || [];
this.run = options.run;
this.defaultPermission = true;
}
}
module.exports = Command;
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// SupportBot | Emerald Services
// Event Structure
class Event {
constructor(event, run) {
this.event = event;
this.run = run;
}
}
module.exports = Event;
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// SupportBot | Emerald Services
// Ticket ID Structure
const fs = require("fs");
class TicketNumberID {
static async pad() {
let num = await this.get();
let n = num + "";
await this.set(num + 1);
return n.length >= 4 ? n : new Array(4 - n.length + 1).join("0") + n;
}
static async get() {
let ticketnumberID = await JSON.parse(
fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
);
if (!ticketnumberID.id) {
return this.set(0);
} else {
return ticketnumberID.id;
}
}
static async set(value) {
let ticketnumberID = await JSON.parse(
fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
);
ticketnumberID.id = value;
fs.writeFileSync(
"./Data/ticket-panel-id.json",
JSON.stringify(ticketnumberID, null, 4),
(err) => {
if (err) console.error(err);
}
);
return value;
}
static async reset() {
return await this.set(0);
}
}
module.exports = TicketNumberID;
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// SupportBot 6.0, Created by Emerald Services
// Help Command
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
// location for the addons configuration, to keep it simple we generate a settings folder within the addons directory.
const example = yaml.load(fs.readFileSync('./addons/settings/exampleaddon.yml', 'utf8'));
module.exports = {
name: example.ExampleAddonCommand,
description: example.ExampleAddonDesc,
execute(message, args) {
message.channel.send(example.ExampleAddonMessage)
}
};
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#
# SupportBot 6.0
# Example Addon
#
ExampleAddonCommand: "exampleaddon"
ExampleAddonDesc: "This is the default/example addon for SupportBot."
ExampleAddonMessage: "> :white_check_mark: This is the **default** addon for SupportBot. You can download addons from our website, https://emeraldservices.xyz/"
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// SupportBot 6.0, Created by Emerald Services
// Add User
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = {
name: supportbot.AddUser,
description: supportbot.AddUserDesc,
execute(message, args) {
console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.AddUser}!`);
let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin)
const NoPerms = new Discord.MessageEmbed()
.setTitle("Invalid Permissions!")
.setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``)
.setColor(supportbot.WarningColour)
if (message.member.roles.cache.has(SupportStaff.id) || message.member.roles.cache.has(Admins.id)) {
if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
const Exists = new Discord.MessageEmbed()
.setTitle("No Ticket Found!")
.setDescription(`${supportbot.NoValidTicket}`)
.setColor(supportbot.WarningColour);
message.channel.send({ embed: Exists });
return;
}
let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.cache.get(args[0]));
const UserNotExist = new Discord.MessageEmbed()
.setTitle("User Not Found!")
.setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.AddUser} <user#0000>\``)
.setColor(supportbot.ErrorColour)
if (!rUser) return message.channel.send({ embed: UserNotExist });
message.channel.updateOverwrite(rUser, {
VIEW_CHANNEL: true,
CREATE_INVITE: false,
SEND_MESSAGES: true,
READ_MESSAGES: true
});
const Complete = new Discord.MessageEmbed()
.setTitle("User Added!")
.setDescription(supportbot.AddedUser.replace(/%user%/g, rUser.id))
.setTimestamp()
.setColor(supportbot.EmbedColour)
message.channel.send({ embed: Complete });
} else {
return message.channel.send({ embed: NoPerms });
}
}
};
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// SupportBot 6.0, Created by Emerald Services
// Links Command
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const { execute } = require("./help");
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = {
name: supportbot.AnnounceCommand,
description: supportbot.AnnounceDesc,
execute(message, args) {
let locateChannel = message.guild.channels.cache.find(AnnouncementChannel => AnnouncementChannel.name === supportbot.AnnouncementChannel);
const errornochannel = new Discord.MessageEmbed()
.setTitle("Invalid Channel")
.setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.AnnouncementChannel}`)
.setColor(supportbot.ErrorColour);
if(!locateChannel) return message.channel.send({ embed: errornochannel });
let Admins = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Admin);
const NoPerms = new Discord.MessageEmbed()
.setTitle("Invalid Permissions!")
.setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${Admins.name}\``)
.setColor(supportbot.WarningColour)
if (!message.member.roles.cache.has(Admins.id))
return message.channel.send({ embed: NoPerms });
const embed = new Discord.MessageEmbed()
.setDescription(`> **${supportbot.AnnouncementStarter}**`)
.setColor(supportbot.EmbedColour)
message.channel.send({ embed: embed });
let announcement = []
message.channel.awaitMessages(response => response.content.length > 2, {
max: 1,
time: 500000,
errors: ['time'],
}).then((collected) => {
announcement.push(collected.map(r => r.content));
const AnnouncementEmbed = new Discord.MessageEmbed()
.setTitle(supportbot.AnnouncementTitle)
.setThumbnail(supportbot.AnnouncementIcon)
.setDescription(announcement)
.setColor(supportbot.EmbedColour)
.setFooter(supportbot.EmbedFooter, message.author.displayAvatarURL());
locateChannel.send({ embed: AnnouncementEmbed }).then(async function(msg) {
const AnnouncementComplete = new Discord.MessageEmbed()
.setColor(supportbot.SuccessColour)
.setDescription(`:white_check_mark: You have successfully created an announcement. <#${locateChannel.id}>`)
message.channel.send({ embed: AnnouncementComplete })
})
});
}
};
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// SupportBot 6.0, Created by Emerald Services
// Say Command
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const { execute } = require("./help");
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = {
name: supportbot.BotSay,
description: supportbot.BotSayDesc,
execute(message, args) {
let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Staff);
const NoPerms = new Discord.MessageEmbed()
.setTitle("Invalid Permissions!")
.setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${SupportStaff.name}\``)
.setColor(supportbot.WarningColour)
if (!message.member.roles.cache.has(SupportStaff.id))
return message.channel.send({ embed: NoPerms });
const embed = new Discord.MessageEmbed()
.setDescription(`> **What would you like me to say!**`)
.setColor(supportbot.EmbedColour)
message.channel.send({ embed: embed });
let announcement = []
message.channel.awaitMessages(response => response.content.length > 2, {
max: 1,
time: 500000,
errors: ['time'],
}).then((collected) => {
announcement.push(collected.map(r => r.content));
const AnnouncementEmbed = new Discord.MessageEmbed()
.setDescription(announcement)
.setColor(supportbot.EmbedColour)
message.channel.send({ embed: AnnouncementEmbed })
})
}
};
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// SupportBot 6.0, Created by Emerald Services
// Links Command
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const { execute } = require("./help");
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = {
name: supportbot.CloseTicket,
description: supportbot.CloseTicketDesc,
execute(message, args) {
console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.CloseTicket}!`);
if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
const Exists = new Discord.MessageEmbed()
.setTitle("No Ticket Found!")
.setDescription(`${supportbot.NoValidTicket}`)
.setColor(supportbot.WarningColour);
message.channel.send({ embed: Exists });
return;
}
if (supportbot.CloseConfirmation === "true") {
const CloseTicketRequest = new Discord.MessageEmbed()
.setTitle(`**${supportbot.ClosingTicket}**`)
.setDescription(`Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `)
.setColor(supportbot.EmbedColour);
message.channel.send(CloseTicketRequest).then(m => {
message.channel.awaitMessages( response => response.content.toLowerCase() === supportbot.ClosingConfirmation_Word, {
max: 1,
time: 20000,
errors: [ 'time' ],
}).then( collected => {
let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog);
let user = message.author;
let reason = args.join(" ") || "No Reason Provided.";
let name = message.channel.name;
let ticketChannel = message.channel;
message.channel.send(`**${supportbot.ClosingTicket}**`)
.then(() => {
const logEmbed = new Discord.MessageEmbed()
.setTitle(supportbot.TranscriptTitle)
.setColor(supportbot.EmbedColour)
.setFooter(supportbot.EmbedFooter)
.addField("Closed By", message.author.tag)
.addField("Reason", reason);
message.channel.messages.fetch({ limit: 100 }).then( msgs => {
let txt = '';
msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
txt += `${message.guild.name}\n`;
txt += `#${ticketChannel.name}\n`;
txt += `${msgs.size} messages\n\n\n`;
msgs.forEach( msg => {
if ( msg.content ) {
txt += `----- ${msg.author.tag} at ${msg.createdAt}\n`;
txt += `${msg.content}\n`;
txt += `-----\n\n`;
}
});
logChannel.send(logEmbed).catch(err => {
message.reply(err)
})
logChannel.send( new Discord.MessageAttachment( Buffer.from( txt ), `${name}.txt` ) );
message.channel.delete();
})
})
})
}).catch( () => {
m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
});
}
if (supportbot.CloseConfirmation === "false") {
let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog);
let user = message.author;
let reason = args.join(" ") || "No Reason Provided.";
let name = message.channel.name;
let ticketChannel = message.channel;
message.channel.send(`**${supportbot.ClosingTicket}**`)
.then(() => {
const logEmbed = new Discord.MessageEmbed()
.setTitle(supportbot.TranscriptTitle)
.setColor(supportbot.EmbedColour)
.setFooter(supportbot.EmbedFooter)
.addField("Closed By", message.author.tag)
.addField("Reason", reason);
message.channel.messages.fetch({ limit: 100 }).then( msgs => {
let txt = '';
msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
txt += `${message.guild.name}\n`;
txt += `#${ticketChannel.name}\n`;
txt += `${msgs.size} messages\n\n\n`;
msgs.forEach( msg => {
if ( msg.content ) {
txt += `----- ${msg.author.tag} at ${msg.createdAt}\n`;
txt += `${msg.content}\n`;
txt += `-----\n\n`;
}
});
logChannel.send(logEmbed).catch(err => {
message.reply(err)
})
logChannel.send( new Discord.MessageAttachment( Buffer.from( txt ), `${name}.txt` ) );
message.channel.delete();
})
}).catch( () => {
m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
});
}
}
};
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// SupportBot 6.0, Created by Emerald Services
// Help Command
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = {
name: supportbot.HelpCommand,
description: supportbot.HelpDesc,
execute(message, args) {
let generalCommands = "";
generalCommands += `**${supportbot.Prefix}${supportbot.HelpCommand}** ${supportbot.HelpDesc}\n`;
generalCommands += `**${supportbot.Prefix}${supportbot.LinksCommand}** ${supportbot.LinkDesc}\n`;
generalCommands += `**${supportbot.Prefix}${supportbot.SuggestCommand}** ${supportbot.SuggestionDesc}\n`;
generalCommands += `**${supportbot.Prefix}${supportbot.PingCommand}** ${supportbot.PingDesc}\n`;
let supportCommands = "";
supportCommands += `**${supportbot.Prefix}${supportbot.NewTicket} [reason]** ${supportbot.NewTicketDesc}\n`
supportCommands += `**${supportbot.Prefix}${supportbot.CloseTicket} [reason]** ${supportbot.CloseTicketDesc}\n`
let staffCommands = "";
staffCommands += `**${supportbot.Prefix}${supportbot.AddUser} <user#0000>** ${supportbot.AddUserDesc}\n`
staffCommands += `**${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>** ${supportbot.RemoveUserDesc}\n`
staffCommands += `**${supportbot.Prefix}${supportbot.BotSayCommand}** ${supportbot.BotSayDesc}\n`
staffCommands += `**${supportbot.Prefix}${supportbot.AnnounceCommand}** ${supportbot.AnnounceDesc}\n`
const HelpCommandEmbed = new Discord.MessageEmbed()
.setTitle(supportbot.Bot_Name)
.setThumbnail(message.author.displayAvatarURL())
.addFields(
{ name: '🖥️ General Commands', value: `${generalCommands}\n`, inline: false },
{ name: '🎫 Support Commands', value: `${supportCommands}\n`, inline: false },
)
.setColor(supportbot.EmbedColour)
.setFooter(supportbot.EmbedFooter, message.author.displayAvatarURL());
if (message.member.roles.cache.some(role => role.name === supportbot.Staff || supportbot.Admin)) {
HelpCommandEmbed.addFields(
{ name: '🔑 Staff Commands', value: `${staffCommands}\n`, inline: false },
)
}
message.channel.send({ embed: HelpCommandEmbed });
}
};
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// SupportBot 6.0, Created by Emerald Services
// Links Command
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const { execute } = require("./help");
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = {
name: supportbot.LinksCommand,
description: supportbot.LinksDesc,
execute(message, args) {
const LinksEmbed = new Discord.MessageEmbed()
.setColor(supportbot.EmbedColour)
let botLinks = supportbot.LINKS;
let links = '';
for ( let name in botLinks ) {
links += `[${name}](${botLinks[ name ]})\n`;
};
LinksEmbed.addField(supportbot.LinksTitle, links)
message.channel.send({ embed: LinksEmbed });
}
};
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const Discord = require("discord.js");
const bot = new Discord.Client()
const fs = require("fs")
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
const TicketNumberID = require('../utils/TicketNumber.js');
const reacted = [];
module.exports = {
name: supportbot.NewTicket,
description: supportbot.NewTicketDesc,
execute(message, args) {
console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.NewTicket}!`);
// Ticket ID
let ticketNumberID = TicketNumberID.pad(message.guild.id);
// Ticket Subject
const TicketSubject = args.join(" ") || supportbot.NoTicketSubject;
// Ticket Exists
const TicketExists = new Discord.MessageEmbed()
.setTitle("Ticket Exists!")
.setDescription(`${supportbot.TicketExists}`)
.setColor(supportbot.WarningColour)
if (message.guild.channels.cache.find(SupportTicket => SupportTicket.name === `${supportbot.TicketChannel}-${ticketNumberID}`))
return message.channel.send({ embed: TicketExists });
message.guild.channels.create(`${supportbot.TicketChannel}-${ticketNumberID}`, {
type: "text",
}).then(SupportTicket => {
let AllUsers = message.guild.roles.cache.find(everyone => everyone.name === '@everyone')
let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin)
let DeptRole1 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_1}`)
let DeptRole2 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_2}`)
let DeptRole3 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_3}`)
SupportTicket.updateOverwrite(AllUsers, {
VIEW_CHANNEL: false,
})
SupportTicket.updateOverwrite(message.author, {
VIEW_CHANNEL: true,
READ_MESSAGES: true,
SEND_MESSAGES: true,
})
SupportTicket.updateOverwrite(SupportStaff, {
VIEW_CHANNEL: true,
READ_MESSAGES: true,
SEND_MESSAGES: true,
})
SupportTicket.updateOverwrite(Admins, {
VIEW_CHANNEL: true,
READ_MESSAGES: true,
SEND_MESSAGES: true,
})
// Ticket Category
let TicketCategory = message.guild.channels.cache.find(category => category.name === supportbot.TicketCategory)
if (TicketCategory) {
SupportTicket.setParent(TicketCategory.id)
} else {
if (message.guild.channels.cache.get(supportbot.TicketCategory)) {
SupportTicket.setParent(message.guild.channels.cache.get(supportbot.TicketCategory).id);
}
}
// Ticket Created, Message Sent
const TicketMessage = new Discord.MessageEmbed()
.setTitle(supportbot.Ticket_Title.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
.setDescription(supportbot.TicketMessage.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
.setColor(supportbot.EmbedColour)
if (supportbot.TicketSubject === "embed") {
if (TicketSubject != 'No Reason Provided.') {
TicketMessage.addFields({ name: 'Reason', value: TicketSubject })
}
}
if (supportbot.TicketSubject === "description") {
if (TicketSubject != 'No Reason Provided.') {
SupportTicket.setTopic(`Reason: ${TicketSubject} - User ID: ${message.author.id} - Ticket: ${SupportTicket.name}`)
}
}
if (supportbot.TicketDepartments === "true") {
TicketMessage.addFields({ name: 'Departments', value: `${supportbot.DepartmentEmoji_1} **${supportbot.DepartmentTitle_1}**\n${supportbot.DepartmentEmoji_2} **${supportbot.DepartmentTitle_2}**\n${supportbot.DepartmentEmoji_3} **${supportbot.DepartmentTitle_3}**` })
}
SupportTicket.send({ embed: TicketMessage }).then( async function(msg) {
const Emoji_1 = supportbot.DepartmentEmoji_1;
const Emoji_2 = supportbot.DepartmentEmoji_2;
const Emoji_3 = supportbot.DepartmentEmoji_3;
reacted[ticketNumberID] = false;
if (supportbot.TicketDepartments === "true") {
await msg.react(Emoji_1);
await msg.react(Emoji_2);
await msg.react(Emoji_3);
let filter = (reaction, user) => {
if (user.id !== message.author.id) return;
if (typeof reacted[ticketNumberID] !== "boolean") return;
delete reacted[ticketNumberID];
if (reaction.emoji.name === Emoji_1) {
SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
SupportTicket.updateOverwrite(DeptRole1, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
if (supportbot.AllowStaff === "true") {
SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
}
if (supportbot.AllowStaff === "false") {
SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
}
const Department1 = new Discord.MessageEmbed()
.setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_1} Department**. Please provide us information regarding your query.`)
.setColor(supportbot.EmbedColour)
SupportTicket.send({ embed: Department1 });
}
if (reaction.emoji.name === Emoji_2) {
SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
SupportTicket.updateOverwrite(DeptRole2, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
if (supportbot.AllowStaff === "true") {
SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
}
if (supportbot.AllowStaff === "false") {
SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
}
const Department2 = new Discord.MessageEmbed()
.setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`)
.setColor(supportbot.EmbedColour)
SupportTicket.send({ embed: Department2 });
}
if (reaction.emoji.name === `${Emoji_3}`) {
SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
SupportTicket.updateOverwrite(DeptRole3, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
if (supportbot.AllowStaff === "true") {
SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
}
if (supportbot.AllowStaff === "false") {
SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
}
const Department3 = new Discord.MessageEmbed()
.setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_3} Department**. Please provide us information regarding your query.`)
.setColor(supportbot.EmbedColour)
SupportTicket.send({ embed: Department3 });
}
return [Emoji_1, Emoji_2, Emoji_3].includes(reaction.emoji.name) && user.id !== message.author.id;
}
msg.awaitReactions(filter, {
max: 4,
time: 60000,
errors: ['time']
}).then(async collected => {
});
setTimeout(async function() {
if (typeof reacted[ticketNumberID] == "boolean") {
delete reacted[ticketNumberID];
//delete channel because didn't react in a minute
}
}, 60000);
}
});
const CreatedTicket = new Discord.MessageEmbed()
.setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
.setColor(supportbot.EmbedColour)
message.channel.send({ embed: CreatedTicket });
fs.writeFileSync("./storage/SupportTickets.json", '{\n "ticket": "' + SupportTicket.name + '", \n "id":' + message.author.id + "\n}", (err) => {
if (!err) return;
console.error(err)
})
// Ticket Logs
const errornochannel = new Discord.MessageEmbed()
.setTitle("SupportBot Error!")
.setDescription(`:x: **Error!** Channel not Found, This command cannot be executed proberbly as their is no channel within this server.\nThis is configurable via **supportbot-config.yml**\n\nChannel Required: \`${supportbot.TicketLog}\`\n\nError Code: \`SB-03\``)
.setColor(supportbot.ErrorColour);
const TicketLogs = new Discord.MessageEmbed()
.setTitle("Ticket Log")
.setThumbnail(supportbot.Ticket_Thumbnail)
.addFields(
{ name: 'Ticket', value: `<#${SupportTicket.id}>` },
{ name: 'User', value: `<@${message.author.id}>` },
)
.setColor(supportbot.EmbedColour)
.setFooter(supportbot.EmbedFooter)
let locateChannel = message.guild.channels.cache.find(LocateChannel => LocateChannel.name === supportbot.TicketLog)
if(!locateChannel) return message.channel.send({ embed: errornochannel });
locateChannel.send({ embed: TicketLogs });
})
}
};
-23
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@@ -1,23 +0,0 @@
// SupportBot 6.0, Created by Emerald Services
// Help Command
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = {
name: supportbot.PingCommand,
description: supportbot.PingDesc,
execute(message, args) {
let ping = Date.now() - message.createdTimestamp + " ms";
const PingCommandEmbed = new Discord.MessageEmbed()
.setDescription(`🏓 **Pong!** \`${Date.now() - message.createdTimestamp}ms\``)
.setColor(supportbot.EmbedColour)
message.channel.send({ embed: PingCommandEmbed });
}
};
-62
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@@ -1,62 +0,0 @@
// SupportBot 6.0, Created by Emerald Services
// Add User
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = {
name: supportbot.RemoveUser,
description: supportbot.RemoveUserDesc,
execute(message, args) {
console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.RemoveUser}!`);
let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin)
const NoPerms = new Discord.MessageEmbed()
.setTitle("Invalid Permissions!")
.setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``)
.setColor(supportbot.WarningColour)
if (message.member.roles.cache.has(SupportStaff.id) || message.member.roles.cache.has(Admins.id)) {
if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
const Exists = new Discord.MessageEmbed()
.setTitle("No Ticket Found!")
.setDescription(`${supportbot.NoValidTicket}`)
.setColor(supportbot.WarningColour);
message.channel.send({ embed: Exists });
return;
}
let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.cache.get(args[0]));
const UserNotExist = new Discord.MessageEmbed()
.setTitle("User Not Found!")
.setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>\``)
.setColor(supportbot.ErrorColour)
if (!rUser) return message.channel.send({ embed: UserNotExist });
message.channel.updateOverwrite(rUser, {
VIEW_CHANNEL: false,
CREATE_INVITE: false,
SEND_MESSAGES: false,
READ_MESSAGES: false
});
const Complete = new Discord.MessageEmbed()
.setTitle("User Removed!")
.setDescription(supportbot.RemovedUser.replace(/%user%/g, rUser.id))
.setTimestamp()
.setColor(supportbot.EmbedColour)
message.channel.send({ embed: Complete });
} else {
return message.channel.send({ embed: NoPerms });
}
}
};
-58
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@@ -1,58 +0,0 @@
// SupportBot 6.0, Created by Emerald Services
// Suggest Command
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = {
name: supportbot.SuggestCommand,
description: supportbot.SuggestionDesc,
execute(message, args) {
let locateChannel = message.guild.channels.cache.find(SuggestionChannel => SuggestionChannel.name === supportbot.SuggestionChannel);
const errornochannel = new Discord.MessageEmbed()
.setTitle("Invalid Channel")
.setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.SuggestionChannel}\``)
.setColor(supportbot.ErrorColour);
if(!locateChannel) return message.channel.send({ embed: errornochannel });
const embed = new Discord.MessageEmbed()
.setDescription(`> **${supportbot.SuggestionStarter}**`)
.setColor(supportbot.EmbedColour)
message.channel.send({ embed: embed });
let suggestion = []
message.channel.awaitMessages(response => response.content.length > 2, {
max: 1,
time: 500000,
errors: ['time'],
}).then((collected) => {
suggestion.push(collected.map(r => r.content));
const SuggestionMessage = new Discord.MessageEmbed()
.setColor(supportbot.EmbedColour)
.setFooter(supportbot.EmbedFooter)
.setTitle(supportbot.SuggestionTitle)
.setDescription(`\`\`\`${suggestion}\`\`\``)
.addFields( { name: "From", value: `<@${message.author.id}>`, inline: false }, )
locateChannel.send({ embed: SuggestionMessage }).then(async function(msg) {
msg.react(supportbot.SuggestReact_1).then(() => msg.react(supportbot.SuggestReact_2));
});
const SuggestionComplete = new Discord.MessageEmbed()
.setColor(supportbot.SuccessColour)
.setDescription(`:white_check_mark: Your suggestion has been successfully created. <#${locateChannel.id}>`)
message.channel.send({ embed: SuggestionComplete })
});
}
};
-49
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@@ -1,49 +0,0 @@
// SupportBot 6.0, Created by Emerald Services
// Ready Event
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = async (bot, member) => {
if (supportbot.SystemMessages === "true") {
const SystemChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.SystemMessage_Channel)
if (!SystemChannel) return;
console.log(`[${supportbot.Bot_Name}]: ${member.user.username} has joined ${member.guild.name}!`)
console.log(supportbot.AutoRole_Role)
if (supportbot.SystemMessage_Type === "embed") {
const GuildAddMember = new Discord.MessageEmbed()
.setTitle(supportbot.Welcome_Title)
.setDescription(supportbot.WelcomeMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
.setColor(supportbot.EmbedColour)
if (supportbot.SystemMessage_Icon === "BOT") {
GuildAddMember.setThumbnail(bot.user.displayAvatarURL())
}
if (supportbot.SystemMessage_Icon === "USER") {
GuildAddMember.setThumbnail(member.user.displayAvatarURL())
}
if (supportbot.SystemMessage_EmbedFooter === "true") {
GuildAddMember.setFooter(supportbot.EmbedFooter)
}
SystemChannel.send({ embed: GuildAddMember });
}
if (supportbot.SystemMessage_Type === "normal") {
SystemChannel.send(supportbot.WelcomeMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
}
}
};
-48
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@@ -1,48 +0,0 @@
// SupportBot 6.0, Created by Emerald Services
// Ready Event
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = async (bot, member) => {
if (supportbot.SystemMessages === "true") {
const SystemChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.SystemMessage_Channel)
if (!SystemChannel) return;
console.log(`[${supportbot.Bot_Name}]: ${member.user.username} has left ${member.guild.name}!`)
if (supportbot.SystemMessage_Type === "embed") {
const GuildRemoveMember = new Discord.MessageEmbed()
.setTitle(supportbot.Leave_Title)
.setDescription(supportbot.LeaveMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
.setColor(supportbot.EmbedColour)
if (supportbot.SystemMessage_Icon === "BOT") {
GuildAddMember.setThumbnail(bot.user.displayAvatarURL())
}
if (supportbot.SystemMessage_Icon === "USER") {
GuildAddMember.setThumbnail(member.user.displayAvatarURL())
}
if (supportbot.SystemMessage_EmbedFooter === "true") {
GuildAddMember.setFooter(supportbot.EmbedFooter)
}
SystemChannel.send({ embed: GuildRemoveMember });
}
if (supportbot.SystemMessage_Type === "normal") {
SystemChannel.send(supportbot.LeaveMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
}
}
};
-24
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@@ -1,24 +0,0 @@
// SupportBot 6.0, Created by Emerald Services
// Message Event
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = async (bot, message) => {
if(message.author.bot) return;
if(message.channel.type === "dm") return;
if (message.content.indexOf(supportbot.Prefix) !== 0) return;
let messageArray = message.content.split(" ");
const args = message.content.slice(supportbot.Prefix.length).trim().split(/ +/g);
const command = args.shift().toLowerCase();
const cmd = bot.commands.get(command);
if(!cmd) return;
cmd.execute(message, args);
message.delete();
};
-19
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@@ -1,19 +0,0 @@
// SupportBot 6.0, Created by Emerald Services
// Ready Event
const Discord = require("discord.js");
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
module.exports = async (bot) => {
bot.user.setActivity(supportbot.BotActivity, {
type: supportbot.ActvityType
});
console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
console.log(`\u001b[37m`, `${supportbot.Bot_Name} has successfully connected to discord`)
console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
};
+19 -85
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@@ -1,90 +1,24 @@
// _________ __ __________ __
// / _____/__ ________ ______ ____________/ |\______ \ _____/ |_
// \_____ \| | \____ \\____ \ / _ \_ __ \ __\ | _// _ \ __\
// / \ | / |_> > |_> > <_> ) | \/| | | | ( <_> ) |
// /_______ /____/| __/| __/ \____/|__| |__| |______ /\____/|__|
// \/ |__| |__| \/
// ___ _ ___ _
// / __> _ _ ___ ___ ___ _ _ _| |_ | . > ___ _| |_
// \__ \| | || . \| . \/ . \| '_> | | | . \/ . \ | |
// <___/`___|| _/| _/\___/|_| |_| |___/\___/ |_|
// |_| |_|
//
// SupportBot version 6.0
// Created by Emerald Services
// Installed with MIT License
// SupportBot created by Emerald Services
// Installed with MIT License
//
// Discord Support: https://emeraldsrv.dev/discord
// Community Resources: https://emeraldsrv.dev/resources
const fs = require("fs");
const Discord = require("discord.js");
const fs = require("fs");
const bot = new Discord.Client();
const yaml = require("js-yaml");
const supportbot = yaml.load(
fs.readFileSync("./Configs/supportbot.yml", "utf8")
);
bot.commands = new Discord.Collection();
const Client = require("./Structures/Client.js");
const client = new Client({});
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
const { promisify } = require("util");
const readdir = promisify(require("fs").readdir);
String.prototype.toProperCase = function () {
return this.replace(
/([^\W_]+[^\s-]*) */g,
(txt) => txt.charAt(0).toUpperCase() + txt.substr(1).toLowerCase()
);
};
const init = async () => {
const evtFiles = await readdir("./events/");
evtFiles.forEach((file, i) => {
const eventName = file.split(".")[0];
const event = require(`./events/${file}`);
console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[31m`, `#${i + 1} Event Loaded: ${eventName.toProperCase()} `);
bot.on(eventName, event.bind(null, bot));
delete require.cache[require.resolve(`./events/${file}`)];
});
console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `Successfully loaded ${evtFiles.length} events.`);
console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
};
init();
fs.readdir("./commands/", (err, files) => {
if (err) console.info(err, "error");
let jsfiles = files.filter((f) => f.split(".").pop() === "js");
if (jsfiles.length <= 0) {
console.log(`[${supportbot.Bot_Name}]: No commands found. Try to Re-download the resource`);
return;
}
jsfiles.forEach((f, i) => {
let props = require(`./commands/${f}`);
console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[31m`, `#${i + 1} Command Loaded: ${props.name.toProperCase()}`);
bot.commands.set(props.name, props);
});
console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `Loaded ${jsfiles.length} commands!`);
console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
});
fs.readdir("./addons/", (err, files) => {
if (err) console.info(err, "error");
let jsfiles = files.filter((f) => f.split(".").pop() === "js");
if (jsfiles.length <= 0) {
console.log(`[${supportbot.Bot_Name}]: No addons found. You can download addons from https://emeraldservices.xyz`);
return;
}
jsfiles.forEach((f, i) => {
let props = require(`./addons/${f}`);
console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[31m`, `#${i + 1} Command Loaded: ${props.name.toProperCase()}`);
bot.commands.set(props.name, props);
});
console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `Loaded ${jsfiles.length} commands!`);
console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
});
bot.login(supportbot.Token);
client.start(supportbot.Token);
+489 -68
View File
@@ -1,13 +1,349 @@
{
"name": "supportbot",
"version": "6.0.0",
"lockfileVersion": 1,
"version": "7.4.1",
"lockfileVersion": 2,
"requires": true,
"packages": {
"": {
"name": "supportbot",
"version": "7.4.1",
"license": "MIT",
"dependencies": {
"discord.js": "^13.3.1",
"js-yaml": "^4.1.0"
}
},
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"discord-api-types": "^0.24.0",
"ow": "^0.27.0",
"ts-mixer": "^6.0.0",
"tslib": "^2.3.1"
},
"engines": {
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"npm": ">=7.0.0"
}
},
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},
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},
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}
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"version": "7.3.1",
"resolved": "https://registry.npmjs.org/ws/-/ws-7.3.1.tgz",
"integrity": "sha512-D3RuNkynyHmEJIpD2qrgVkc9DQ23OrN/moAwZX4L8DfvszsJxpjQuUq3LMx6HoYji9fbIOBY18XWBsAux1ZZUA=="
"version": "8.3.0",
"resolved": "https://registry.npmjs.org/ws/-/ws-8.3.0.tgz",
"integrity": "sha512-Gs5EZtpqZzLvmIM59w4igITU57lrtYVFneaa434VROv4thzJyV6UjIL3D42lslWlI+D4KzLYnxSwtfuiO79sNw==",
"requires": {}
}
}
}
+11 -11
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@@ -1,24 +1,24 @@
{
"name": "supportbot",
"version": "6.0.0",
"description": "SupportBot | #1 Self-Hosted Ticket Bot",
"version": "7.4.1",
"description": "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand.",
"main": "index.js",
"dependencies": {
"discord.js": "^12.2.0",
"js-yaml": "^3.14.0"
},
"devDependencies": {},
"scripts": {
"test": "help"
"start": "npm i && node index.js",
"test": "node index.js test"
},
"repository": {
"type": "git",
"url": "git+https://github.com/1tzemerald/SupportBot.git"
"url": "git+https://github.com/Emerald-Services/SupportBot.git"
},
"author": "Emerald Services",
"license": "MIT",
"bugs": {
"url": "https://github.com/1tzemerald/SupportBot/issues"
"url": "https://github.com/Emerald-Services/SupportBot/issues"
},
"homepage": "https://github.com/1tzemerald/SupportBot#readme"
"homepage": "https://github.com/Emerald-Services/SupportBot#readme",
"dependencies": {
"discord.js": "^13.3.1",
"js-yaml": "^4.1.0"
}
}
-4
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@@ -1,4 +0,0 @@
{
"ticket": "ticket-0064",
"id":207937608779694080
}
-5
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@@ -1,5 +0,0 @@
{
"716992597377286145": {
"id": 65
}
}
-186
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@@ -1,186 +0,0 @@
# _________ __ __________ __
# / _____/__ ________ ______ ____________/ |\______ \ _____/ |_
# \_____ \| | \____ \\____ \ / _ \_ __ \ __\ | _// _ \ __\
# / \ | / |_> > |_> > <_> ) | \/| | | | ( <_> ) |
# /_______ /____/| __/| __/ \____/|__| |__| |______ /\____/|__|
# \/ |__| |__| \/
#
# SupportBot version 6.0
# Created by Emerald Services
# Installed with MIT License
# General Bot Configuration
Token: "BOT_TOKEN_HERE"
Prefix: "-"
Bot_Name: "SupportBot"
BotActivity: "!help ~ SupportBot 6.0"
ActivityType: "PLAYING"
# Activity status can either be PLAYING, WATCHING or LISTENING.
# Embed Configuration
EmbedColour: "#04b545"
EmbedFooter: "SupportBot | The #1 Supportive Discord Bot"
ErrorColour: "#d12519"
SuccessColour: "#04b545"
WarningColour: "#fca117"
# Role Configuration
AutoRole: "true"
# By setting "AutoRole to 'true' the bot will automatically apply the role below when members joins. Set to 'false' to disable this feature.
AutoRole_Role: "Member"
LockdownRole: "@everyone"
Staff: "Support"
Admin: "Admin"
# Ticket Configuration
TicketChannel: "ticket"
TicketCategory: "Tickets"
TicketLog: "ticket-logs"
TranscriptLog: "transcripts"
TicketSubject: "description"
# TicketSuvject: "description" means that the subject (reason) of the ticket will be displayed upon the channel description if set to "embed" it will be displayed within the embed.
Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
Ticket_Title: "Server Support | %ticketusername%"
TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
NoTicketSubject: "No Reason Provided!"
TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
TranscriptTitle: "Ticket Transcript"
AddedUser: "👍 <@%user%> has been added to this ticket"
RemovedUser: "👍 <@%user%> has been removed from this ticket"
ClosingTicket: ":warning: You have requested to close your support ticket."
ClosingConfirmation_Word: "confirm"
CloseConfirmation: "true"
# CloseConfirmation to true will make users confirm that they want to close a their ticket, settings to false will just close the ticket.
# Ticket Department Configuration
TicketDepartments: "true"
# This option enable or disable the ticket departments. If set false Ticket Departments will not work
AllowStaff: "true"
# AllowStaff is an option to whether or not you want the users with the "Staff" role to be able to view inside tickets. If set false "Staff" will not view tickets.
DepartmentEmoji_1: "🙋"
DepartmentEmoji_2: "💸"
DepartmentEmoji_3: "📗"
# Ticket emojis, the emojis are what users will need to react with inorder to proceed furthur if departments are enabled.
DepartmentTitle_1: "Support"
DepartmentTitle_2: "Billing"
DepartmentTitle_3: "Other"
# Ticket department title, This is the title for a ticket department to help users know what is available.
DepartmentRole_1: "Support"
DepartmentRole_2: "Admin"
DepartmentRole_3: "Support"
# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been choosen.
# System Message Configuration
SystemMessages: "true"
SystemMessage_Channel: "system-messages"
SystemMessage_Type: "embed"
# There are 2 types of how you can send system messages, 'normal' or 'embed'
SystemMessage_Icon: "USER"
Welcome_Title: "User Joined!"
WelcomeMessage: "Hello %member%, Welcome to %guildname%!"
# %member% define the user who joined and %guildnamne% defines the server name.
Leave_Title: "User Left!"
LeaveMessage: "Goodbye %member%, Thank you for visting %guildname%!"
# %member% define the user who left and %guildnamne% defines the server name.
SystemMessage_EmbedFooter: "false"
# LINKS Configuration
LinksTitle: "Quick Links"
LINKS:
"Website": "https://www.example.com"
"Store": "https://store.example.com"
"Discord": "https://discord.gg/example"
# "Twitter": "https://twitter.com/example"
# Suggestions Configuration
SuggestionChannel: "suggestions"
SuggestionTitle: "Suggestion"
SuggestionStarter: "What would you like to suggest?"
SuggestReact_1: 👍
SuggestReact_2: 👎
# Poll Configuration
PollChannel: "polls"
PollTitle: "Suggestion"
PollStarter: "What would you like to create a poll about?"
PollReact_1: 👍
PollReact_2: 👎
# Announcement Configuration
AnnouncementChannel: "announcements"
AnnouncementTitle: "Servername Announcement"
AnnouncementIcon: "https://i.imgur.com/HbkZyB7.png"
AnnouncementStarter: "What would you like to announce?"
MentionedRole: "@everyone"
# General Command Configuration
HelpCommand: "help"
LinksCommand: "links"
PingCommand: "ping"
SuggestCommand: "suggest"
# Support Command Configuration
NewTicket: "ticket"
CloseTicket: "close"
AddUser: "add"
RemoveUser: "remove"
RenameTicket: "rename"
# Staff Command Configuration
BotSay: "say"
# Admin Command Configuration
AnnounceCommand: "announce"
# Commmand Descriptions
NewTicketDesc: "Create a new support ticket"
AnnounceDesc: "Create a server announcement"
CloseTicketDesc: "Close your support ticket"
LinksDesc: "View some important links"
PingDesc: "Get the bot's latency"
HelpDesc: "Get a list of all the commands"
RemoveUserDesc: "Remove a user from a support ticket"
AddUserDesc: "Add a user to a support ticket"
SuggestionDesc: "Create a server suggestion"
BotSayDesc: "Say something with the bot"
# Error / Warining Messages
IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
NoValidTicket: ":warning: You cannot execute this command here. This command is used when closing a ticket."
TicketExists: ":warning: This ticket cannot be opened, It already exists!"
-72
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// SupportBot Utils
// Ticket Numbers
const discord = require("discord.js")
const fs = require("fs");
const yaml = require('js-yaml');
const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
class TicketNumberID {
static pad(guildId) {
let n = this.get(guildId) + '';
let z = '0';
let width = 4;
setTimeout(() => {
this.set(guildId, this.get(guildId) + 1);
}, 50);
return n.length >= width ? n : new Array(width - n.length + 1).join(z) + n;
}
static get(guildId) {
let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
if (!ticketnumberID[guildId]) {
ticketnumberID[guildId] = {
id: 0
}
fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
if (err) console.log(err);
});
return 0;
} else {
return ticketnumberID[guildId].id;
}
}
static set(guildId, value) {
let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
ticketnumberID[guildId] = {
id: value
}
fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
if (err) console.log(err);
});
return value;
}
static reset(guildId) {
let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
ticketnumberID[guildId] = {
id: 0
}
fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
if (err) console.log(err);
});
return 0;
}
}
module.exports = TicketNumberID;