Update ticket-panel-id.json

7.6 Release

.github/workflows/node.js.yml

@@ -1,32 +0,0 @@
-# This workflow will do a clean install of node dependencies, build the source code and run tests across different versions of node
-# For more information see: https://help.github.com/actions/language-and-framework-guides/using-nodejs-with-github-actions
-
-name: Node.js CI
-
-on:
-  push:
-    branches: [ master ]
-  pull_request:
-    branches: [ master ]
-
-jobs:
-  build:
-
-    runs-on: ubuntu-latest
-
-    strategy:
-      matrix:
-        node-version: [10.x, 12.x, 14.x, 15.x]
-        # See supported Node.js release schedule at https://nodejs.org/en/about/releases/
-
-    steps:
-    - uses: actions/checkout@v2
-    - name: Use Node.js ${{ matrix.node-version }}
-      uses: actions/setup-node@v1
-      with:
-        node-version: ${{ matrix.node-version }}
-    - run: npm ci
-    - run: npm install discord.js --save
-    - run: npm install js-yaml
-    - run: npm run build --if-present
-    - run: node index.js

.gitignore

@@ -0,0 +1 @@
+node_modules/

Addons/hello.js

@@ -0,0 +1,45 @@
+// SupportBot | Emerald Services
+// Example (default) Addon
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+// Your Addon Config file! Saved in /Addons/Configs/YourAddonConfig.yml
+// const config = yaml.load(fs.readFileSync('./Addons/Configs/YourAddonConfig.yml', 'utf8'));
+
+const { Command, Event } = require("../Structures/Addon");
+
+module.exports.commands = [
+  /*
+  // EXAMPLE COMMAND
+  new Command({
+    name: "hello",
+    description: "hello",
+    options: [],
+    permissions: ["SEND_MESSAGES"],
+    async run(interaction) {
+      const Embed = new Discord.MessageEmbed()
+        .setDescription("Hello World!")
+        .setColor(supportbot.InfoColour);
+
+      interaction.reply({
+        embeds: [Embed],
+      });
+    },
+  }),
+  */
+];
+module.exports.events = [
+  /*
+  // EXAMPLE EVENT
+  new Event("ready", async (client) => {
+    console.log("Bot started!");
+  }), 
+  */
+];

Commands/add.js

@@ -0,0 +1,92 @@
+// SupportBot | Emerald Services
+// Ticket Add Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.TicketAdd,
+  description: cmdconfig.TicketAddDesc,
+  options: [
+    {
+      name: "user",
+      description: "User to add",
+      type: "USER",
+      required: true,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!SupportStaff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      !interaction.member.roles.cache.has(SupportStaff.id) &&
+      !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ ephemeral: true, embeds: [NoPerms] });
+
+    let TicketData = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    let ticket = await TicketData.tickets.findIndex(
+      (t) => t.id === interaction.channel.id
+    );
+    if (ticket === -1) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(supportbot.NoValidTicket)
+        .setColor(supportbot.WarningColour);
+      return interaction.reply({ ephemeral: true, embeds: [Exists] });
+    }
+
+    let uMember = interaction.options.getUser("user");
+    const UserNotExist = new Discord.MessageEmbed()
+      .setTitle("User Not Found!")
+      .setDescription(
+        `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketAdd} <user#0000>\``
+      )
+      .setColor(supportbot.ErrorColour);
+
+    if (!uMember) return interaction.reply({ embeds: [UserNotExist] });
+
+    await interaction.channel.permissionOverwrites.edit(uMember.id, {
+      VIEW_CHANNEL: true,
+    });
+    const Complete = new Discord.MessageEmbed()
+      .setTitle("User Added!")
+      .setDescription(supportbot.AddedUser.replace(/%user%/g, uMember.id))
+      .setTimestamp()
+      .setColor(supportbot.EmbedColour);
+    interaction.reply({ embeds: [Complete] });
+    TicketData.tickets[ticket].subUsers.push(uMember.id);
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(TicketData, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+  },
+});

Commands/close.js

@@ -0,0 +1,199 @@
+// SupportBot | Emerald Services
+// Close Ticket Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.CloseTicket,
+  description: cmdconfig.CloseTicketDesc,
+  options: [
+    {
+      name: "reason",
+      description: "Ticket Close Reason",
+      type: "STRING",
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole, getChannel } = interaction.client;
+    if (supportbot.StaffOnly) {
+      let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+      let Admin = await getRole(supportbot.Admin, interaction.guild);
+      if (!SupportStaff || !Admin)
+        return interaction.reply(
+          "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+        );
+      const NoPerms = new Discord.MessageEmbed()
+        .setTitle("Invalid Permissions!")
+        .setDescription(
+          `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+        )
+        .setColor(supportbot.WarningColour);
+
+      if (
+        !interaction.member.roles.cache.has(SupportStaff.id) &&
+        !interaction.member.roles.cache.has(Admin.id)
+      )
+        return interaction.reply({ embeds: [NoPerms] });
+    }
+    await interaction.deferReply();
+    let tickets = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    let TicketData = await tickets.tickets.findIndex(
+      (t) => t.id === interaction.channel.id
+    );
+    let ticket = tickets.tickets[TicketData];
+    if (TicketData === -1) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(supportbot.NoValidTicket)
+        .setColor(supportbot.WarningColour);
+      return interaction.followUp({ embeds: [Exists] });
+    }
+    let tUser = interaction.client.users.cache.get(ticket.user);
+    let transcriptChannel = await getChannel(
+      supportbot.TranscriptLog,
+      interaction.guild
+    );
+    let logChannel = await getChannel(supportbot.TicketLog, interaction.guild);
+    let reason =
+      (await interaction.options?.getString("reason")) || "No Reason Provided.";
+
+    if (!transcriptChannel || !logChannel)
+      return interaction.followUp("Some Channels seem to be missing!");
+    if (supportbot.CloseConfirmation) {
+      const CloseTicketRequest = new Discord.MessageEmbed()
+        .setTitle(`**${supportbot.ClosingTicket}**`)
+        .setDescription(
+          `Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `
+        )
+        .setColor(supportbot.EmbedColour);
+      await interaction.followUp({ embeds: [CloseTicketRequest] });
+      let filter = (m) =>
+        m.content.toLowerCase() === supportbot.ClosingConfirmation_Word &&
+        m.author.id === interaction.user.id;
+      await interaction.channel.awaitMessages({
+        filter,
+        max: 1,
+        time: 20000,
+        errors: ["time"],
+      });
+    }
+    try {
+      tickets.tickets[TicketData].open = false;
+      fs.writeFileSync(
+        "./Data/TicketData.json",
+        JSON.stringify(tickets, null, 4),
+        (err) => {
+          if (err) console.error(err);
+        }
+      );
+      await interaction.followUp(`**${supportbot.ClosingTicket}**`);
+      const transcriptEmbed = new Discord.MessageEmbed()
+        .setTitle(supportbot.TranscriptTitle)
+        .setColor(supportbot.EmbedColour)
+        .setFooter({
+          text: supportbot.EmbedFooter,
+          iconURL: interaction.user.displayAvatarURL(),
+        })
+        .addField(
+          "Ticket",
+          `${interaction.channel.name} (${interaction.channel.id})`
+        )
+        .addField(
+          "User",
+          `${tUser?.username || "N/A"}#${tUser?.discriminator || "N/A"} (${
+            tUser?.id || ticket.user
+          })`
+        )
+        .addField("Closed By", interaction.user.tag)
+        .addField("Reason", reason);
+      const logEmbed = new Discord.MessageEmbed()
+        .setTitle(supportbot.TicketLog_Title)
+        .setColor(supportbot.EmbedColour)
+        .setFooter({
+          text: supportbot.EmbedFooter,
+          iconURL: interaction.user.displayAvatarURL(),
+        })
+        .addField(
+          "Ticket",
+          `${interaction.channel.name} (${interaction.channel.id})`
+        )
+        .addField(
+          "User",
+          `${tUser?.username || "N/A"}#${tUser?.discriminator || "N/A"} (${
+            tUser?.id || ticket.user
+          })`
+        )
+        .addField("Closed By", interaction.user.tag)
+        .addField("Reason", reason);
+      let msgs = await interaction.channel.messages.fetch({ limit: 100 });
+      let html = "";
+
+      msgs = msgs.sort((a, b) => a.createdTimestamp - b.createdTimestamp);
+      html += `<style>* {background-color: #2c2f33;color: #fff;font-family: Arial, Helvetica, sans-serif;}</style>`;
+      html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
+      html += `<strong>Ticket:</strong> ${interaction.channel.name}<br>`;
+      html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
+
+      await msgs.forEach((msg) => {
+        if (msg.content) {
+          html += `<strong>User:</strong> ${msg.author.tag}<br>`;
+          html += `<strong>Message:</strong> ${msg.content}<br>`;
+          html += `-----<br><br>`;
+        }
+      });
+
+      await logChannel.send({ embeds: [logEmbed] }).catch((err) => {
+        console.error(err);
+      });
+
+      let file = new Discord.MessageAttachment(
+        Buffer.from(html),
+        `${interaction.channel.name}.html`
+      );
+      await transcriptChannel
+        .send({ embeds: [transcriptEmbed], files: [file] })
+        .catch(async (err) => {
+          console.error(err);
+        });
+
+      if (supportbot.DMTranscripts) {
+
+        await tUser
+        ?.send({ embeds: [transcriptEmbed], files: [file] })
+        .catch(async (err) => {
+          console.error(err);
+        });
+      if (ticket.subUsers) {
+        ticket.subUsers.forEach(async (subUser) => {
+          await interaction.client.users.cache
+            .get(subUser)
+            ?.send({ embeds: [transcriptEmbed], files: [file] });
+        });
+      }
+
+      }
+
+      await interaction.channel.delete().catch(async (error) => {
+        console.error(error);
+        if (error.code !== Discord.Constants.APIErrors.UNKNOWN_CHANNEL) {
+          console.error("Failed to delete the interaction:", error);
+        }
+      });
+    } catch (error) {
+      console.error(error);
+    }
+  },
+});

Commands/embed.js

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+// SupportBot | Emerald Services
+// Embed Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.EmbedCommand,
+  description: cmdconfig.EmbedCommandDesc,
+  options: [
+    {
+      name: "title",
+      description: "Embed Title",
+      type: "STRING",
+      required: true,
+    },
+
+    {
+      name: "message",
+      description: "Embed Message",
+      type: "STRING",
+      required: true,
+    },
+
+    {
+      name: "color",
+      description: "Embed HEX Color",
+      type: "STRING",
+      required: false,
+    },
+
+    {
+      name: "fieldtitle",
+      description: "Add an additional Embed Field",
+      type: "STRING",
+      required: false,
+    },
+
+    {
+      name: "fieldcontent",
+      description: "Add an additional Embed Field",
+      type: "STRING",
+      required: false,
+    },
+
+    {
+      name: "thumbnail",
+      description: "Embed Thumbnail URL",
+      type: "STRING",
+      required: false,
+    },
+
+    {
+      name: "image",
+      description: "Embed Image URL",
+      type: "STRING",
+      required: false,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+
+    if (!SupportStaff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      interaction.member.roles.cache.has(SupportStaff.id) ||
+      interaction.member.roles.cache.has(Admin.id)
+    ) {
+      const EmbedTitle = interaction.options.getString("title");
+      const EmbedSubject = interaction.options.getString("message");
+      const EmbedColour = interaction.options.getString("color");
+      const EmbedThumbnail = interaction.options.getString("thumbnail");
+      const EmbedImage = interaction.options.getString("image");
+      const EmbedFieldContent = interaction.options.getString("fieldcontent");
+      const EmbedFieldTitle = interaction.options.getString("fieldtitle");
+
+      const EmbedMsg = new Discord.MessageEmbed()
+        .setTitle(EmbedTitle)
+        .setDescription(EmbedSubject)
+        .addField(EmbedFieldTitle, EmbedFieldContent)
+        .setColor(EmbedColour)
+        .setThumbnail(EmbedThumbnail)
+        .setImage(EmbedImage);
+
+      interaction.reply({
+        embeds: [EmbedMsg],
+      });
+    } else {
+      return interaction.reply({ embeds: [NoPerms] });
+    }
+  },
+});

Commands/help.js

@@ -0,0 +1,86 @@
+// SupportBot | Emerald Services
+// Help Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.HelpCommand,
+  description: cmdconfig.HelpCommandDesc,
+  options: [],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!SupportStaff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+    let botCommands = "";
+    botCommands += `**/${cmdconfig.HelpCommand}** ${cmdconfig.HelpCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.InfoCommand}** ${cmdconfig.InfoCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.PingCommand}** ${cmdconfig.PingCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.UserInfoCommand}** ${cmdconfig.UserInfoCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.SuggestCommand}** ${cmdconfig.SuggestCommandDesc}\n`;
+
+    let ticketCommands = "";
+    ticketCommands += `**/${cmdconfig.OpenTicket}** ${cmdconfig.OpenTicketDesc}\n`;
+    ticketCommands += `**/${cmdconfig.CloseTicket}** ${cmdconfig.CloseTicketDesc}\n`;
+
+    let staffCommands = "";
+    staffCommands += `**/${cmdconfig.TicketAdd}** ${cmdconfig.TicketAddDesc}\n`;
+    staffCommands += `**/${cmdconfig.TicketRemove}** ${cmdconfig.TicketRemoveDesc}\n`;
+    staffCommands += `**/${cmdconfig.UserInfoCommand}** ${cmdconfig.UserInfoCommandDesc}\n`;
+    staffCommands += `**/${cmdconfig.TranslateCommand}** ${cmdconfig.TranslateCommandDesc}\n`;
+
+    const HelpEmbed1 = new Discord.MessageEmbed()
+      .setTitle(supportbot.Name + " Commands")
+      .setThumbnail(interaction.user.displayAvatarURL())
+
+      .addFields(
+        {
+          name: "🖥️ General Commands\n",
+          value: `${botCommands}\n`,
+          inline: false,
+        },
+        {
+          name: "🎫 Support Commands\n",
+          value: `${ticketCommands}\n`,
+          inline: false,
+        }
+      )
+
+      .setColor(supportbot.EmbedColour)
+      .setFooter({
+        text: supportbot.EmbedFooter,
+        iconURL: interaction.user.displayAvatarURL(),
+      });
+
+    if (
+      interaction.member.roles.cache.has(SupportStaff.id) ||
+      interaction.member.roles.cache.has(Admin.id)
+    ) {
+      HelpEmbed1.addFields({
+        name: "🔐 Staff Commands\n",
+        value: `${staffCommands}\n`,
+        inline: false,
+      });
+    }
+
+      interaction.reply({
+        ephemeral: true,
+        embeds: [HelpEmbed1],
+      });
+  },
+});

Commands/info.js

@@ -0,0 +1,40 @@
+// SupportBot | Emerald Services
+// Info Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.InfoCommand,
+  description: cmdconfig.InfoCommandDesc,
+  options: [],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const InfoButton = new Discord.MessageButton()
+      .setLabel(supportbot.InfoButtonText)
+      .setURL(supportbot.InfoURL)
+      .setStyle("LINK");
+
+    const inforow = new Discord.MessageActionRow().addComponents(InfoButton);
+
+    const InfoEmbed = new Discord.MessageEmbed()
+      .setURL(supportbot.InfoURL)
+      .setTitle(supportbot.InfoTitle)
+      .setDescription(supportbot.AboutMe)
+      .setColor(supportbot.InfoColour);
+
+    interaction.reply({
+      embeds: [InfoEmbed],
+      components: [inforow],
+    });
+  },
+});

Commands/ping.js

@@ -0,0 +1,32 @@
+// SupportBot | Emerald Services
+// Ping Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.PingCommand,
+  description: cmdconfig.PingCommandDesc,
+  options: [],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const PingEmbed = new Discord.MessageEmbed()
+      .setDescription(
+        `:ping_pong: **Ping:** \`${interaction.client.ws.ping} ms\``
+      )
+      .setColor(supportbot.EmbedColour);
+
+    interaction.reply({
+      embeds: [PingEmbed],
+    });
+  },
+});

Commands/remove.js

@@ -0,0 +1,94 @@
+// SupportBot | Emerald Services
+// Ticket Remove Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.TicketRemove,
+  description: cmdconfig.TicketRemoveDesc,
+  options: [
+    {
+      name: "user",
+      description: "User to remove",
+      type: "USER",
+      required: true,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let Staff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!Staff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      !interaction.member.roles.cache.has(Staff.id) &&
+      !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+    let TicketData = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    let ticket = await TicketData.tickets.findIndex(
+      (t) => t.id === interaction.channel.id
+    );
+    if (ticket === -1) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(supportbot.NoValidTicket)
+        .setColor(supportbot.WarningColour);
+      return interaction.reply({ ephemeral: true, embeds: [Exists] });
+    }
+
+    let uMember = interaction.options.getUser("user");
+    const UserNotExist = new Discord.MessageEmbed()
+      .setTitle("User Not Found!")
+      .setDescription(
+        `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketRemove} <user#0000>\``
+      )
+      .setColor(supportbot.ErrorColour);
+
+    if (!uMember) return interaction.reply({ ephemeral: true, embeds: [UserNotExist] });
+
+    await interaction.channel.permissionOverwrites.edit(uMember.id, {
+      VIEW_CHANNEL: false,
+    });
+
+    const Complete = new Discord.MessageEmbed()
+      .setTitle("User Removed!")
+      .setDescription(supportbot.RemovedUser.replace(/%user%/g, uMember.id))
+      .setTimestamp()
+      .setColor(supportbot.EmbedColour);
+    interaction.reply({ embeds: [Complete] });
+    TicketData.tickets[ticket].subUsers = TicketData.tickets[
+      ticket
+    ].subUsers.filter((u) => u !== uMember.id);
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(TicketData, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+  },
+});

Commands/suggest.js

@@ -0,0 +1,70 @@
+// SupportBot | Emerald Services
+// Ping Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.SuggestCommand,
+  description: cmdconfig.SuggestCommandDesc,
+  options: [
+    {
+      name: "suggestion",
+      description: "Create a Suggestion",
+      type: "STRING",
+      required: true,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getChannel } = interaction.client;
+    const suggestChannel = await getChannel(
+      supportbot.SuggestionChannel,
+      interaction.guild
+    );
+
+    const NoChannel = new Discord.MessageEmbed()
+      .setTitle("Missing Channel!")
+      .setDescription(supportbot.InvalidChannel)
+      .setColor(supportbot.ErrorColour);
+
+    if (!suggestChannel) return interaction.reply({ embeds: [NoChannel] });
+
+    let suggestion = interaction.options.getString("suggestion");
+
+    const SuggestEmbed = new Discord.MessageEmbed()
+      .addField("Suggestion", suggestion, true)
+      .addField("From", `<@${interaction.user.id}>`)
+      .setThumbnail(interaction.user.displayAvatarURL())
+      .setFooter({
+        text: supportbot.EmbedFooter,
+        iconURL: interaction.user.displayAvatarURL(),
+      })
+      .setColor(supportbot.EmbedColour);
+
+    const suggestionMsg = await suggestChannel.send({ embeds: [SuggestEmbed] });
+    if (supportbot.SuggestionUpvote && supportbot.SuggestionDownvote) {
+      await suggestionMsg.react(supportbot.SuggestionUpvote);
+      await suggestionMsg.react(supportbot.SuggestionDownvote);
+    }
+
+    const Submitted = new Discord.MessageEmbed()
+      .setTitle("Suggestion Submitted!")
+      .setDescription(
+        `:white_check_mark: You have successfully submitted a suggestion.`
+      )
+      .addField("Sent to:", `<#${suggestChannel.id}>`)
+      .setColor(supportbot.SuccessColour);
+
+    return interaction.reply({ ephemeral: true, mbeds: [Submitted] });
+  },
+});

Commands/ticket.js

@@ -0,0 +1,328 @@
+// SupportBot | Emerald Services
+// Ticket Command
+
+const fs = require("fs");
+
+const {
+  MessageEmbed,
+  Permissions,
+  MessageButton,
+  MessageActionRow,
+} = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+const TicketNumberID = require("../Structures/TicketID.js");
+
+module.exports = new Command({
+  name: cmdconfig.OpenTicket,
+  description: cmdconfig.OpenTicketDesc,
+  options: [
+    {
+      name: "reason",
+      description: "Ticket Reason",
+      type: "STRING",
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    let disableCommand = true;
+    if (interaction.isCommand() && disableCommand)
+      return interaction.reply({
+        content: "This command is disabled",
+        ephemeral: true,
+      });
+    let department = interaction.customId?.split("-")[1] || null;
+    let TicketData = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    const { getRole, getCategory } = interaction.client;
+    let User = interaction.guild.members.cache.get(interaction.user.id);
+
+    if (
+      supportbot.MaxAllowedTickets &&
+      TicketData.tickets.filter((t) => t.user === interaction.user.id && t.open)
+        .length >= supportbot.MaxAllowedTickets
+    ) {
+      return interaction.reply({
+        embeds: [
+          {
+            title: "Too Many Tickets!",
+            description: `You can't have more than ${supportbot.MaxAllowedTickets} open tickets!`,
+            color: supportbot.WarningColour,
+          },
+        ],
+        ephemeral: true,
+      });
+    }
+    if (
+      User.roles.cache.has(
+        getRole(supportbot.TicketBlackListRole, interaction.guild).id
+      )
+    ) {
+      return interaction.reply({
+        content: supportbot.TicketBlackListMessage,
+        ephemeral: true,
+      });
+    }
+
+    // Ticket ID
+    let ticketNumberID = await TicketNumberID.pad();
+
+    // Ticket Subject
+    const TicketSubject =
+      interaction.options?.getString("reason") || supportbot.NoTicketSubject;
+
+    const TicketExists = new MessageEmbed()
+      .setTitle("Ticket Exists!")
+      .setDescription(supportbot.TicketExists);
+
+    if (
+      await interaction.guild.channels.cache.find(
+        (ticketChannel) =>
+          ticketChannel.name === `${supportbot.TicketPrefix}${ticketNumberID}`
+      )
+    ) {
+      return await interaction.reply({
+        embeds: [TicketExists],
+        ephemeral: true,
+      });
+    }
+    const Staff = await getRole(supportbot.Staff, interaction.guild);
+    const Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!Staff || !Admin)
+      return interaction.reply({
+        content:
+          "Some roles seem to be missing!\nPlease check for errors when starting the bot.",
+        ephemeral: true,
+      });
+    let TicketCategory = await getCategory(
+      supportbot.Departments[department].category || supportbot.TicketCategory,
+      interaction.guild
+    );
+    const ticketChannel = await interaction.guild.channels.create(
+      `${supportbot.TicketPrefix}${ticketNumberID}`,
+      {
+        type: "GUILD_TEXT",
+        parent: TicketCategory.id,
+        permissionOverwrites: [
+          {
+            id: Admin.id,
+            allow: [Permissions.FLAGS.VIEW_CHANNEL],
+          },
+          {
+            id: interaction.user.id,
+            allow: [Permissions.FLAGS.VIEW_CHANNEL],
+          },
+          {
+            id: interaction.guild.id,
+            deny: [Permissions.FLAGS.VIEW_CHANNEL],
+          },
+        ],
+      }
+    );
+    if (supportbot.AllowAllStaff) {
+      await ticketChannel.permissionOverwrites.edit(Staff.id, {
+        VIEW_CHANNEL: true,
+      });
+    }
+    if (supportbot.TicketDepartments && !department) {
+      await ticketChannel.permissionOverwrites.edit(interaction.user.id, {
+        SEND_MESSAGES: false,
+      });
+    }
+    await TicketData.tickets.push({
+      id: ticketChannel.id,
+      name: ticketChannel.name,
+      user: interaction.user.id,
+      number: ticketNumberID,
+      reason: TicketSubject,
+      open: true,
+      subUsers: [],
+    });
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(TicketData, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+
+    const CreatedTicket = new MessageEmbed()
+      .setDescription(
+        supportbot.TicketCreatedAlert.replace(
+          /%ticketauthor%/g,
+          interaction.user.id
+        )
+          .replace(/%ticketid%/g, ticketChannel.id)
+          .replace(/%ticketusername%/g, interaction.user.username)
+      )
+      .setColor(supportbot.EmbedColour);
+    await interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
+
+    if (supportbot.AllowTicketMentions) {
+      await ticketChannel.send(`${interaction.user}`);
+    }
+
+    const TicketMessage = new MessageEmbed()
+      .setTitle(
+        supportbot.Ticket_Title.replace(/%ticketauthor%/g, interaction.user.id)
+          .replace(/%ticketid%/g, ticketChannel.id)
+          .replace(/%ticketusername%/g, interaction.user.username)
+      )
+      .setDescription(
+        supportbot.TicketMessage.replace(/%ticketauthor%/g, interaction.user.id)
+          .replace(/%ticketid%/g, ticketChannel.id)
+          .replace(/%ticketusername%/g, interaction.user.username)
+      )
+      .setColor(supportbot.EmbedColour);
+
+    if (supportbot.TicketSubject === "embed") {
+      if (TicketSubject !== "No Reason Provided.") {
+        TicketMessage.addFields({ name: "Reason", value: TicketSubject });
+      }
+    }
+
+    if (supportbot.TicketSubject === "description") {
+      if (TicketSubject !== "No Reason Provided.") {
+        await ticketChannel.setTopic(
+          `Reason: ${TicketSubject}  -  User ID: ${interaction.user.id}  -  Ticket: ${ticketChannel.name}`
+        );
+      }
+    }
+
+    if (supportbot.TicketDepartments && !department) {
+      TicketMessage.addFields({
+        name: "Departments",
+        value: ` **${supportbot.Departments.map((X) => X.title).join("\n")}**`,
+      });
+    }
+    const CloseButton = new MessageButton()
+      .setCustomId("ticketclose")
+      .setLabel("Close")
+      .setStyle(supportbot.TicketCloseColour)
+      .setEmoji(supportbot.TicketCloseEmoji);
+
+    const LockButton = new MessageButton()
+      .setCustomId("ticketlock")
+      .setLabel("Lock")
+      .setStyle(supportbot.TicketLockColour)
+      .setEmoji(supportbot.TicketLockEmoji);
+
+    const row2 = new MessageActionRow().addComponents(CloseButton, LockButton);
+    if (supportbot.TicketDepartments && !department) {
+      try {
+        let buttons = await supportbot.Departments.map((x) =>
+          new MessageButton()
+            .setCustomId("Department" + supportbot.Departments.indexOf(x))
+            .setLabel(x.title)
+            .setStyle(x.color)
+            .setEmoji(x.emoji)
+        );
+        const row = new MessageActionRow().addComponents(buttons);
+        const m = await ticketChannel.send({
+          embeds: [TicketMessage],
+          components: [row],
+        });
+
+        let collector;
+        try {
+          const filter = (i) => i.user.id === interaction.user.id;
+          collector = await m.awaitMessageComponent({
+            filter,
+            max: 1,
+            componentType: "BUTTON",
+            time: supportbot.Timeout * 60000,
+          });
+        } catch (e) {
+          if (e.code === "INTERACTION_COLLECTOR_ERROR") {
+            try {
+              TicketData = await JSON.parse(
+                fs.readFileSync("./Data/TicketData.json", "utf8")
+              );
+              let ticket = await TicketData.tickets.findIndex(
+                (t) => t.id === ticketChannel.id
+              );
+              TicketData.tickets[ticket].open = false;
+              fs.writeFileSync(
+                "./Data/TicketData.json",
+                JSON.stringify(TicketData, null, 4),
+                (err) => {
+                  if (err) console.error(err);
+                }
+              );
+              interaction.user.send(
+                "Your ticket has timed out. Please open a new one, and select a department."
+              );
+            } catch (e) {}
+            return await ticketChannel.delete();
+          }
+        }
+        let num = collector.customId.split("Department")[1];
+        let role = getRole(supportbot.Departments[num].role, interaction.guild);
+        let title = supportbot.Departments[num].title;
+
+        await ticketChannel.permissionOverwrites.edit(role.id, {
+          VIEW_CHANNEL: true,
+        });
+        await ticketChannel.permissionOverwrites.edit(interaction.user.id, {
+          SEND_MESSAGES: true,
+        });
+
+        await collector.reply({
+          embeds: [
+            {
+              description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
+              color: supportbot.EmbedColour,
+            },
+          ],
+        });
+
+        if (supportbot.AllowTicketMentions) {
+          await ticketChannel.send("@here");
+        }
+        await collector.message.edit({
+          embeds: [TicketMessage],
+          components: [row2],
+        });
+      } catch (error) {}
+    } else {
+      await ticketChannel.send({
+        embeds: [TicketMessage],
+        components: [row2],
+      });
+      if (department) {
+        let role = await getRole(
+          supportbot.Departments[department].role,
+          interaction.guild
+        );
+        let title = supportbot.Departments[department].title;
+        await ticketChannel.permissionOverwrites.edit(role.id, {
+          VIEW_CHANNEL: true,
+        });
+        let TicketCat = await getCategory(
+          supportbot.Departments[department].category ||
+            supportbot.TicketCategory,
+          interaction.guild
+        );
+        await ticketChannel.setParent(TicketCat.id, { lockPermissions: false });
+        await ticketChannel.send({
+          embeds: [
+            {
+              description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
+              color: supportbot.EmbedColour,
+            },
+          ],
+        });
+      }
+      if (supportbot.AllowTicketMentions) {
+        await ticketChannel.send("@here");
+      }
+    }
+  },
+});

Commands/translate.js

@@ -0,0 +1,108 @@
+// SupportBot | Emerald Services
+// Ticket Add Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(
+  fs.readFileSync("./Configs/commands.yml", "utf8")
+  );
+
+const Command = require("../Structures/Command.js");
+const translate = require("@vitalets/google-translate-api");
+
+module.exports = new Command({
+  name: cmdconfig.TranslateCommand, // Name of command
+  description: cmdconfig.TranslateCommandDesc, // Description of command
+  options: [
+    {
+      type: "STRING",
+      name: "language",
+      description: "A 2 letter language code",
+      required: true,
+    },
+    {
+      type: "STRING",
+      name: "text",
+      description: "The text to translate",
+      required: true,
+    }, // The input text for the translation
+  ],
+  permissions: ["SEND_MESSAGES"], // The permission the user/role at least requires
+
+  async run(interaction) {
+
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+      if (!SupportStaff || !Admin)
+        return interaction.reply(
+          "Some roles seem to be missing!\nPlease check the error logs."
+        );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      !interaction.member.roles.cache.has(SupportStaff.id) &&
+      !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+
+    const { getChannel } = interaction.client;
+    let lang = interaction.options.getString("language"); // Grab choice of language code by user
+    let url = "https://www.science.co.il/language/Codes.php"; // URL to all available language codes
+    let text = await interaction.options.getString("text"); // Grab the text to translate by the user
+    let translatelog = await getChannel(
+      supportbot.TranslateLogChannel,
+      interaction.guild
+    ); // Grab the set logging channel for translations
+
+
+    // Return message if user has provided an invalid language code
+    const result = await translate(text, { to: lang }).catch(async (err) => {
+      if (err && err.code == 400) {
+        await interaction.reply({
+          embeds: [
+            new Discord.MessageEmbed()
+              .setColor(supportbot.WarningColour)
+              .setTitle("Valid Language Codes")
+              .setURL(url)
+              .setDescription(
+                "Click the title to see which 2 letter language codes are valid."
+              ),
+          ],
+          ephemeral: true,
+        });
+      }
+    });
+    if (!result) return;
+
+    // Embed containing language code, original text and translated text
+    let transembed = new Discord.MessageEmbed()
+      .setAuthor({ name: interaction.user.tag, iconURL: interaction.user.displayAvatarURL({ dynamic: true }) })
+      .setColor(supportbot.SuccessColour)
+      .setDescription(`**Translation to ${lang}**`)
+      .addFields(
+        { name: "Original text", value: text },
+        { name: "Translated text", value: result.text },
+      )
+      .setFooter({ text: `Author: ${interaction.user.id}` })
+      .setTimestamp();
+
+    // Send embed [transembed] with translated message to channel
+    await interaction.reply({ embeds: [transembed] });
+
+    // Send embed [transembed] to logging channel
+    await translatelog.send({ embeds: [transembed] });
+  },
+  
+})

Commands/userinfo.js

@@ -0,0 +1,127 @@
+// SupportBot | Emerald Services
+// User Info Command
+
+const fs = require("fs");
+const moment = require("moment");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(
+    fs.readFileSync("./Configs/commands.yml", "utf8")
+);
+
+const Command = require("../Structures/Command.js");
+
+module.exports =   new Command({
+    name: cmdconfig.UserInfoCommand, // Name of command
+    description: cmdconfig.UserInfoCommandDesc, // Description of command
+    options: [
+      {
+        type: "USER",
+        name: "user",
+        description: "The user you want to get info about.",
+        required: true,
+      }, // The user input
+    ],
+    permissions: ["SEND_MESSAGES"], // The permission the user/role at least requires
+
+    async run(interaction) {
+        const { getRole } = interaction.client;
+        let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+        let Admin = await getRole(supportbot.Admin, interaction.guild);
+            if (!SupportStaff || !Admin)
+            return interaction.reply(
+                "Some roles seem to be missing!\nPlease check the error logs."
+            );
+
+        const NoPerms = new Discord.MessageEmbed()
+            .setTitle("Invalid Permissions!")
+            .setDescription(
+            `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+            )
+            .setColor(supportbot.WarningColour);
+
+        if (
+            !interaction.member.roles.cache.has(SupportStaff.id) &&
+            !interaction.member.roles.cache.has(Admin.id)
+        )
+          return interaction.reply({ embeds: [NoPerms] });
+
+        let user = await interaction.options.getUser("user") || interaction.author; // Grab the mentioned user
+        let member = await interaction.guild.members.cache.get(user.id) // Check for user and his ID
+
+        const UserNotExist = new Discord.MessageEmbed()
+          .setTitle("User Not Found!")
+          .setDescription(
+            `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.UserInfoCommand} <@!User_ID> or @User\``
+          )
+          .setColor(supportbot.ErrorColour);
+        
+        if (!user) return interaction.reply({ embeds: [UserNotExist] });
+
+        // Flags a user/bot can have
+        const flags = {
+          DISCORD_EMPLOYEE: 'Discord Employee',
+          DISCORD_PARTNER: 'Discord Partner',
+          BUGHUNTER_LEVEL_1: 'Bug Hunter (Level 1)',
+          BUGHUNTER_LEVEL_2: 'Bug Hunter (Level 2)',
+          HYPESQUAD_EVENTS: 'HypeSquad Events',
+          HOUSE_BRAVERY: 'House of Bravery',
+          HOUSE_BRILLIANCE: 'House of Brilliance',
+          HOUSE_BALANCE: 'House of Balance',
+          EARLY_SUPPORTER: 'Early Supporter',
+          TEAM_USER: 'Team User',
+          SYSTEM: 'System',
+          VERIFIED_BOT: 'Verified Bot',
+          VERIFIED_DEVELOPER: 'Verified Bot Developer'
+        };
+
+        // Status message with icon
+        let status = {
+            online: "🟢Online",
+            idle: "🟡Idle",
+            dnd: "🔴Do Not Disturb",
+            offline: "⚫Offline"
+        };
+
+        const userFlags = user.flags.toArray();
+
+         // Embed containing the userinfo
+        let userembed = new Discord.MessageEmbed()
+          .setTitle(`User Info for User: ${user.tag}`)
+          .setThumbnail(member.displayAvatarURL({ dynamic: true, size: 512 }))
+          .setColor(member.roles.highest.hexColor)
+          .addFields(
+            { name: "Name:", value: `${user.tag}\n<@${member.id}>`, inline: true },
+            { name: "ID:", value: `${member.id}`, inline: true },
+            { name: "Is Bot:", value: user.bot ? "Yes" : "No", inline: true },
+            { name: "House/Badge:", value: `${userFlags.length ? userFlags.map(flag => flags[flag]).join("\n") : "None"}`, inline: true },
+            { name: "Current Status:", value: `${status[member.presence ? member.presence.status : "offline"]}`, inline: true },
+            { name: "Avatar URL:", value: `[Click Here](${member.displayAvatarURL()})`, inline: true },
+            { name: "\u200b", value: "\u200b", inline: false}
+          )
+          .addFields(
+            { name: "Creation Date:", value: `${moment(user.createdAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(user.createdAt).startOf("day").fromNow()}`, inline: true },
+            { name: "Joined Date:", value: `${moment(member.joinedAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(member.joinedAt).startOf("day").fromNow()}`, inline: true },
+            { name: "Roles Total:", value: `${member.roles.cache.size -1}`, inline: false },
+            { name: "Highest Role:", value: `${member.roles.highest.id === interaction.guild.id ? "None" : member.roles.highest.toString()}`, inline: true },
+            { name: "Roles:", value: `${member.roles.cache.map(r => r).join(" ").replace("@everyone", " ") || "None"}`, inline: false },
+          )
+          .setFooter({ text: supportbot.EmbedFooter })
+          .setTimestamp();
+
+        // Send embed [userembed]
+        await interaction.reply({ embeds: [userembed] }).catch((err) => console.error("An error has occured: ", err));
+
+    },
+  })
+
+/**
+ * @INFO
+ * UserInfo command by Sypher#3415 | 321332200668790786
+ * @INFO
+ * Solely created for SupportBot | https://github.com/Emerald-Services/SupportBot/
+ **/

Configs/commands.yml

@@ -0,0 +1,45 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+# -------------------------------
+#   Command Name Configuration
+# -------------------------------
+
+Blacklist: "blacklist"
+TicketAdd: "add"
+TicketRemove: "remove"
+OpenTicket: "ticket"
+CloseTicket: "close"
+InfoCommand: "info"
+PingCommand: "ping"
+HelpCommand: "help"
+EmbedCommand: "embed"
+SuggestCommand: "suggestion"
+TranslateCommand: "translate"
+UserInfoCommand: "userinfo"
+
+# ---------------------------------------
+#   Command Description Configuration
+# ---------------------------------------
+
+BlacklistDesc: "Blacklist a user from creating Tickets."
+TicketAddDesc: "Add a user to a support ticket."
+TicketRemoveDesc: "Remove a user from a support ticket."
+TranslateCommandDesc: "Translates the language provided, along with the abbreviation (2 char) long language code"
+OpenTicketDesc: "Open a new support ticket."
+CloseTicketDesc: "Close your support ticket."
+InfoCommandDesc: "Get information about the brand."
+PingCommandDesc: "Pong!"
+HelpCommandDesc: "Get a list of all the commands."
+EmbedCommandDesc: "Send a message as an embed."
+SuggestCommandDesc: "Suggest a feature for the server."
+UserInfoCommandDesc: "Get info about a user."

Configs/supportbot.yml

@@ -0,0 +1,245 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+SupportBot_Version: "7.6"
+
+# -------------------------
+#   General Configuration
+# -------------------------
+
+Name: "SupportBot"
+Token: "TOKEN_HERE"
+
+# -------------------------
+#  Activity Configuration
+# -------------------------
+
+BotActivity: "Need Help? /ticket"
+
+StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
+# Set The ActivityType to "STREAMING" for a streaming status!
+
+ActivityType: "PLAYING"
+# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
+
+# -------------------------
+#  Embed Configuration
+# -------------------------
+
+EmbedColour: "#f74343"
+EmbedFooter: "SupportBot | An Advanced Ticket System"
+
+ErrorColour: "#d12519"
+SuccessColour: "#04b545"
+WarningColour: "#fca117"
+
+# -------------------------
+#  Information Configuration
+# -------------------------
+
+InfoTitle: "Information"
+AboutMe: "Hi, I'm SupportBot an advanced discord ticket bot with 100% customization! [Download](https://emeraldsrv.dev/download)"
+
+InfoButtonText: "Visit Site"
+InfoURL: "https://emeraldsrv.dev"
+InfoColour: "#f74343"
+
+# -------------------------
+#  Role Configuration
+# -------------------------
+
+AutoRole: true
+JoinRole: "Verified Member"
+
+Staff: "Staff"
+Admin: "Admin"
+TicketBlackListRole: "Blacklisted"
+
+# ----------------------------
+#  Join/Leave Configuration
+# ----------------------------
+
+Welcome: true
+  # set to false to disable joining logs
+
+WelcomeChannel: "join-leave-logs"
+WelcomeColour: "#f74343"
+WelcomeTitle: "User Joined!"
+WelcomeMessage: "%joined_user% has joined the server!"
+  # Available Placeholders:
+  # %joined_user% - Mentions the user who joined
+
+EmbedWelcomeImage: true
+EmbedWelcomeImageURL: "https://media.discordapp.net/attachments/958247876344025108/986777740738986094/unknown.png"
+
+EmbedWelcomeThumbnail: "BOT" 
+  # "USER" will display the user's profile picture.
+  # "BOT" will display the bot's profile picture.
+  # false to disable
+
+Leave: true
+  # set to false to disable leaving logs
+
+LeaveChannel: "join-leave-logs"
+LeaveColour: "#f74343"
+LeaveTitle: "User Left!"
+LeaveMessage: "%joined_user% has left the server!"
+  # Available Placeholders:
+  # %joined_user% - Mentions the user who joined
+
+EmbedLeaveImage: true
+EmbedLeaveImageURL: "https://cdn.discordapp.com/attachments/958247876344025108/986778170223120384/unknown.png"
+
+EmbedLeaveThumbnail: false 
+  # "USER" will display the user's profile picture.
+  # "BOT" will display the bot's profile picture.
+  # false to disable
+
+
+# ----------------------------
+#  Suggestions Configuration
+# ----------------------------
+
+SuggestionChannel: "suggestions"
+SuggestionUpvote: "✅"
+SuggestionDownvote: "❌"
+
+# -------------------------
+#  Translate Configuration
+# -------------------------
+
+TranslateLogChannel: "translations-log"
+
+# -------------------------
+#  Tickets Configuration
+# -------------------------
+
+TicketCategory: "Tickets" # Only for tickets without a category
+TicketPrefix: "ticket-" # The prefix for ticket channel names
+
+TicketLog: "ticket-data"
+TranscriptLog: "ticket-data"
+
+DMTranscripts: true
+TranscriptTitle: "Ticket Transcript"
+TicketLog_Title: "Ticket Closed"
+TicketBlackListMessage: "You are not allowed to open a ticket"
+
+MaxAllowedTickets: 2
+
+TicketSubject: "description"
+# "description" will display the ticket reason within the channel description
+# "embed" will display the ticket reason within the ticket embed
+
+AllowTicketMentions: true
+# Set to true to allow the ticket to mention the author and the support team.
+# Set false to dis-allow mentions within tickets.
+
+# --- Creation Config ---
+#      --- Start ---
+
+# Available Placeholders:
+
+# %ticketusername% - User who created the ticket.
+# <@%ticketauthor%> - Tags the user who created the ticket.
+# <#%ticketid%> - Mentions the ticket channel.
+
+Ticket_Title: "Server Support | %ticketusername%"
+TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
+
+Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
+NoTicketSubject: "No Reason Provided!"
+
+TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
+
+AddedUser: "👍 <@%user%> has been added to this ticket"
+RemovedUser: "👍 <@%user%> has been removed from this ticket"
+
+# --- Buttons Config ---
+#      --- Start ---
+
+# Discord Button Colour Selection
+# PRIMARY - Blue
+# SECONDARY - Grey
+# DANGER - Red
+# SUCCESS - Green
+
+LockTicketCategory: "Archive"
+
+TicketCloseEmoji: "❌"
+TicketDeleteEmoji: "⛔"
+TicketLockEmoji: "🔒"
+
+TicketCloseColour: "DANGER"
+TicketDeleteColour: "DANGER"
+TicketLockColour: "PRIMARY"
+
+TranscriptSavedMessage: "📝 **Transcript Saved!**"
+TicketLockMessage: "❌ **Ticket Locked!**"
+TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
+
+# --- Departments Config ---
+#     --- Start ---
+
+TicketDepartments: true
+# Delete the ticket if no department selected. TIME IN MINUTES
+Timeout: 5
+# Set to true to allow all staff to access the ticket
+AllowAllStaff: false
+
+# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been chosen.
+
+Departments:
+  - title: "Support"
+    role: "Staff"
+    color: "SECONDARY"
+    emoji: "1️⃣"
+    category: "Billing Support"
+  - title: "Billing Support"
+    role: "Staff"
+    color: "SECONDARY"
+    emoji: "2️⃣"
+    category: "Admin Team"
+  - title: "Admin Team"
+    role: "Admin"
+    color: "SECONDARY"
+    emoji: "3️⃣"
+    category: "Admin Support"
+#  - title: "Other"
+#    role: "Staff"
+#    color: "SECONDARY"
+#    emoji: "3️⃣"
+#    category: "Tickets"
+
+# Discord Button Colour Selection
+# PRIMARY - Blurple
+# SECONDARY - Grey
+# DANGER - Red
+# SUCCESS - Green
+
+# --- Closing Config ---
+#    --- Start ---
+
+StaffOnly: true
+ClosingTicket: ":warning: You have requested to close your support ticket."
+ClosingConfirmation_Word: "confirm"
+CloseConfirmation: true
+
+# ---------------------------
+#  Error / Warning Messages
+# ---------------------------
+
+IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
+InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
+UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
+NoValidTicket: ":warning: You cannot execute this command here."
+TicketExists: ":warning: This ticket cannot be opened, It already exists!"

Configs/ticket-panel.yml

@@ -0,0 +1,41 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+# -------------------------------
+#   Ticket Panel Configuration
+# -------------------------------
+
+TicketPanel: true
+
+# ----------------------------------------
+#   Ticket Panel Message Configuration
+# ----------------------------------------
+
+Channel: "▣┃ticket-creation"
+ButtonEmoji: "📩"
+ButtonLabel: "Create Ticket"
+ButtonColour: "SUCCESS"
+# Colour Options:
+#   -> PRIMARY - Purple
+#   -> SECONDARY - Grey
+#   -> SUCCESS - Green
+#   -> DANGER - Red
+
+PanelTitle: "Need Help? Create a Support Ticket."
+
+TicketPanel_Description: true
+TicketPanel_Thumbnail: true
+TicketPanel_Image: true
+
+PanelMessage: "Click the button to open a new support ticket."
+PanelThumbnail: "https://i.imgur.com/ieeZejl.png"
+PanelImage: "https://i.imgur.com/5NkcmDq.png"

Data/TicketData.json

@@ -0,0 +1,3 @@
+{
+  "tickets": []
+}

Data/ticket-panel-id.json

@@ -0,0 +1 @@
+{"id":0,"TicketPanelID":""}

Events/guildCreate.js

@@ -0,0 +1,9 @@
+const Event = require("../Structures/Event.js");
+module.exports = new Event("guildCreate", async (client) => {
+  console.log(
+    `\u001b[31m`,
+    `${client.user.username} is not in the correct server set in your config. Please leave all other servers and restart the bot.`
+  );
+  console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
+  return process.exit(1);
+});

Events/guildDelete.js

@@ -0,0 +1,10 @@
+const Event = require("../Structures/Event.js");
+
+module.exports = new Event("guildDelete", async (client) => {
+  console.log(
+    `\u001b[31m`,
+    `${client.user.username} is not in the correct server set in your config. Please join the server and restart the bot.`
+  );
+  console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
+  return process.exit(1);
+});

Events/guildMemberAdd.js

@@ -0,0 +1,46 @@
+
+const Discord = require('discord.js');
+const fs = require("fs");
+const Event = require("../Structures/Event.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+module.exports = new Event("guildMemberAdd", async (client, member, interaction, guild) => {
+
+    if (supportbot.Welcome) {
+        const WelcomeChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.WelcomeChannel)
+
+        const WelcomeEmbed = new Discord.MessageEmbed()
+            .setColor(supportbot.WelcomeColour)
+            .setTitle(supportbot.WelcomeTitle)
+            .setDescription(supportbot.WelcomeMessage.replace(/%joined_user%/g, member.user))
+            .setTimestamp();
+        
+            if (supportbot.EmbedWelcomeThumbnail === "BOT") {
+                WelcomeEmbed.setThumbnail(client.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedWelcomeThumbnail === "USER") {
+                WelcomeEmbed.setThumbnail(member.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedWelcomeImage) {
+                WelcomeEmbed.setImage(supportbot.EmbedWelcomeImageURL)
+            }
+    
+            WelcomeChannel.send({
+                embeds: [WelcomeEmbed]
+            })
+    
+            if (supportbot.AutoRole) {
+                var role = member.guild.roles.cache.find(role => role.name === supportbot.JoinRole);
+                member.roles.add(role);
+            } 
+    
+            console.log(`\u001b[32m`, `[+]`, `\u001b[33m`, `${member.user.username} joined the server!`)
+    
+    }
+
+});

Events/guildMemberRemove.js

@@ -0,0 +1,41 @@
+
+const Discord = require('discord.js');
+const fs = require("fs");
+const Event = require("../Structures/Event.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+module.exports = new Event("guildMemberRemove", async (client, member, interaction, guild) => {
+
+    if (supportbot.Leave) {
+        const LeaveChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.LeaveChannel)
+
+        const LeaveEmbed = new Discord.MessageEmbed()
+            .setColor(supportbot.LeaveColour)
+            .setTitle(supportbot.LeaveTitle)
+            .setDescription(supportbot.LeaveMessage.replace(/%joined_user%/g, member.user))
+            .setTimestamp();
+    
+            if (supportbot.EmbedLeaveThumbnail === "BOT") {
+                LeaveEmbed.setThumbnail(client.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedLeaveThumbnail === "USER") {
+                LeaveEmbed.setThumbnail(member.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedLeaveImage) {
+                LeaveEmbed.setImage(supportbot.EmbedLeaveImageURL)
+            }
+    
+            LeaveChannel.send({
+                embeds: [LeaveEmbed]
+            })
+    
+            console.log(`\u001b[31m`, `[-]`, `\u001b[33m`, `${member.user.username} joined the server!`)
+    }
+
+});
+

Events/interactionCreate.js

@@ -0,0 +1,131 @@
+// SupportBot | Emerald Services
+// Interaction Create Event
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Event = require("../Structures/Event.js");
+
+module.exports = new Event("interactionCreate", async (client, interaction) => {
+  if (interaction.isCommand()) {
+    const command = client.commands.find(
+      (cmd) => cmd.name.toLowerCase() === interaction.commandName
+    );
+
+    if (interaction.user.bot || !interaction.guild) return;
+
+    const NotValid = new Discord.MessageEmbed()
+      .setDescription(`:x: \`Invalid Command\` `)
+      .setColor(supportbot.ErrorColour);
+
+    if (!command)
+      return interaction.reply({
+        embeds: [NotValid],
+      });
+
+    const permission = interaction.member.permissions.has(command.permissions);
+
+    const ValidPerms = new Discord.MessageEmbed()
+      .setDescription(
+        ":x: `Invalid Permissions` Do you have the correct permissions to execute this command?"
+      )
+      .setColor(supportbot.ErrorColour);
+
+    if (!permission)
+      return interaction.reply({
+        embeds: [ValidPerms],
+      });
+    command.run(interaction);
+  }
+  if (interaction.isButton()) {
+    if (
+      interaction.customId === "openticket" ||
+      interaction.customId.includes("department-")
+    ) {
+      try {
+        const cmd = client.commands.get(cmdconfig.OpenTicket);
+        if (!cmd) return;
+        cmd.run(interaction);
+      } catch (error) {
+        console.error(error);
+      }
+    }
+
+    if (interaction.customId === "ticketclose") {
+      try {
+        const cmd = client.commands.get(cmdconfig.CloseTicket);
+        if (!cmd) return;
+        cmd.run(interaction);
+      } catch (error) {
+        console.error(error);
+      }
+    }
+    if (interaction.customId === "ticketlock") {
+      if (interaction.channel.name.startsWith(supportbot.TicketPrefix)) {
+        interaction.message.fetch();
+        let Admin =
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.name === supportbot.Admin
+          ) ||
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.id === supportbot.Admin
+          );
+        if (!interaction.member.roles.cache.has(Admin.id)) {
+          return await interaction.reply({
+            content: "You don't have permission to do that.",
+            ephemeral: true,
+          });
+        }
+        let all = interaction.channel.permissionOverwrites.cache;
+
+        let parent =
+          interaction.guild.channels.cache.find(
+            (c) => c.name === supportbot.LockTicketCategory
+          ) ||
+          interaction.guild.channels.cache.find(
+            (c) => c.id === supportbot.LockTicketCategory
+          );
+        if (parent) {
+          await interaction.channel.setParent(parent.id);
+        }
+
+        all.forEach((perm) => {
+          interaction.channel.permissionOverwrites.delete(perm.id);
+        });
+        await interaction.channel.permissionOverwrites.create(Admin.id, {
+          VIEW_CHANNEL: true,
+        });
+
+        await interaction.channel.permissionOverwrites.create(
+          interaction.guild.id,
+          {
+            VIEW_CHANNEL: false,
+          }
+        );
+
+        const ticketDeleteButton = new Discord.MessageButton()
+          .setCustomId("ticketclose")
+          .setLabel("Close")
+          .setStyle(supportbot.TicketDeleteColour)
+          .setEmoji(supportbot.TicketDeleteEmoji);
+
+        const row = new Discord.MessageActionRow().addComponents(
+          ticketDeleteButton
+        );
+        const ArchiveEmbed = new Discord.MessageEmbed()
+          .setTitle("Archived")
+          .setDescription(`Archived ${interaction.channel.name}`)
+          .setColor(supportbot.SuccessColour);
+
+        interaction.reply({ embeds: [ArchiveEmbed] });
+        interaction.message.edit({ components: [row] });
+      }
+    }
+  }
+});

Events/ready.js

@@ -0,0 +1,219 @@
+// SupportBot | Emerald Services
+// Ready Event
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const panelconfig = yaml.load(
+  fs.readFileSync("./Configs/ticket-panel.yml", "utf8")
+);
+
+const Event = require("../Structures/Event.js");
+
+module.exports = new Event("ready", async (client, interaction) => {
+  const { getRole, getChannel, getCategory } = client;
+  client.user.setActivity(supportbot.BotActivity, {
+    type: supportbot.ActivityType,
+    url: supportbot.StreamingURL,
+  });
+
+  console.log(`\u001b[32m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`);
+  console.log(`\u001b[32m`, `┃┏━┓┃╋╋╋╋╋╋╋╋╋╋╋╋┏┛┗┫┏┓┃╋╋┏┛┗┓`);
+  console.log(`\u001b[32m`, `┃┗━━┳┓┏┳━━┳━━┳━━┳┻┓┏┫┗┛┗┳━┻┓┏┛`);
+  console.log(`\u001b[32m`, `┗━━┓┃┃┃┃┏┓┃┏┓┃┏┓┃┏┫┃┃┏━┓┃┏┓┃┃`);
+  console.log(`\u001b[32m`, `┃┗━┛┃┗┛┃┗┛┃┗┛┃┗┛┃┃┃┗┫┗━┛┃┗┛┃┗┓`);
+  console.log(`\u001b[32m`, `┗━━━┻━━┫┏━┫┏━┻━━┻┛┗━┻━━━┻━━┻━┛`);
+  console.log(`\u001b[32m`, `┗╋╋╋╋╋╋╋┃┃╋┃┃`);
+  console.log(`\u001b[32m`, `╋╋╋╋╋╋╋┗┛╋┗┛`);
+  console.log(`    `);
+  console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+  console.log(`    `);
+  console.log(
+    `\u001b[33m`,
+    `${supportbot.Name} | v${supportbot.SupportBot_Version}`,
+    `\u001b[36m`,
+    `Connected to Discord`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Invite to your server:`,
+    `\u001b[36m`,
+    `https://discord.com/api/oauth2/authorize?client_id=` +
+      client.user.id +
+      `&permissions=8&scope=bot%20applications.commands`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Resources:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/resources`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Documentation:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/wiki/supportbot`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Discord:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/discord`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Hosting:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/hosting`
+  );
+  console.log(`    `);
+  console.log(`\u001b[37m`, `SupportBot proudly created by Emerald Services`);
+  console.log(`    `);
+  console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+
+
+
+
+  const roles = [
+    supportbot.Admin,
+    supportbot.Staff,
+    supportbot.TicketBlackListRole,
+  ];
+  if (supportbot.TicketDepartments) {
+    supportbot.Departments.forEach((department) => roles.push(department.role));
+  }
+  if (supportbot.AutoRole) roles.push(supportbot.JoinRole);
+  const channels = [
+    supportbot.SuggestionChannel,
+    supportbot.TicketLog,
+    supportbot.TranscriptLog,
+    panelconfig.Channel,
+    supportbot.WelcomeChannel,
+    supportbot.LeaveChannel,
+    supportbot.TranslateLogChannel
+  ];
+  const categories = [supportbot.TicketCategory];
+
+  const missingC = [];
+  const missingR = [];
+  const missingCat = [];
+  for (let c of channels) {
+    const find = await getChannel(c, client.guilds.cache.first());
+    if (!find) missingC.push(c);
+  }
+  for (let r of roles) {
+    const find = await getRole(r, client.guilds.cache.first());
+    if (!find) missingR.push(r);
+  }
+  for (let cat of categories) {
+    const find = await getCategory(cat, client.guilds.cache.first());
+    if (!find) missingCat.push(cat);
+  }
+
+  if (missingR.length > 0) {
+    console.log(
+      "\u001b[33m",
+      `[WARN] The following Roles could not be found! Please check your configs!\n${missingR.join(
+        ", "
+      )}`
+    );
+  }
+
+  if (missingC.length > 0) {
+    console.log(
+      "\u001b[33m",
+      `[WARN] The following Channels could not be found! Please check your configs!\n${missingC.join(
+        ", "
+      )}`
+    );
+  }
+  if (missingCat.length > 0) {
+    console.log(
+      "\u001b[33m",
+      `[WARN] The following Categories could not be found! Please check your configs!\n${missingCat.join(
+        ", "
+      )}`
+    );
+  }
+  if (panelconfig.TicketPanel) {
+    let chan1 = await client.getChannel(
+      panelconfig.Channel,
+      client.guilds.cache.first()
+    );
+
+    if (!chan1) {
+      console.log(
+        "\u001b[33m",
+        "[WARN] Ticket reaction panel is not setup, You can do so via the configuration file!"
+      );
+      return false;
+    }
+
+    const panelid = JSON.parse(
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
+    );
+
+    chan1.messages.fetch(panelid.TicketPanelID).catch(async () => {
+      let embed = new Discord.MessageEmbed()
+        .setTitle(panelconfig.PanelTitle)
+        .setColor(supportbot.SuccessColour)
+        .setFooter({
+          text: supportbot.EmbedFooter,
+          iconURL: interaction.user.displayAvatarURL(),
+        });
+
+      if (panelconfig.TicketPanel_Description) {
+        embed.setDescription(panelconfig.PanelMessage);
+      }
+
+      if (panelconfig.TicketPanel_Thumbnail) {
+        embed.setThumbnail(panelconfig.PanelThumbnail);
+      }
+
+      if (panelconfig.TicketPanel_Image) {
+        embed.setImage(panelconfig.PanelImage);
+      }
+      let button;
+      if (supportbot.TicketDepartments) {
+        button = supportbot.Departments.map((x) =>
+          new Discord.MessageButton()
+            .setCustomId("department-" + supportbot.Departments.indexOf(x))
+            .setLabel(x.title)
+            .setStyle(x.color)
+            .setEmoji(x.emoji)
+        );
+      } else {
+        button = new Discord.MessageButton()
+          .setLabel(panelconfig.ButtonLabel)
+          .setCustomId("openticket")
+          .setStyle(panelconfig.ButtonColour)
+          .setEmoji(panelconfig.ButtonEmoji);
+      }
+      let row = new Discord.MessageActionRow().addComponents(button);
+
+      await chan1
+        .send({
+          embeds: [embed],
+          components: [row],
+        })
+        .then((r) => {
+          let data = {
+            id: panelid.id,
+            TicketPanelID: r.id,
+          };
+          fs.writeFileSync(
+            "./Data/ticket-panel-id.json",
+            JSON.stringify(data),
+            "utf8"
+          );
+        })
+        .catch((e) => {
+          console.log("Raw: " + e);
+        });
+    });
+  }
+});

LICENSE

@@ -1,21 +0,0 @@
-MIT License
-
-Copyright (c) 2021 Emerald Services
-
-Permission is hereby granted, free of charge, to any person obtaining a copy
-of this software and associated documentation files (the "Software"), to deal
-in the Software without restriction, including without limitation the rights
-to use, copy, modify, merge, publish, distribute, sublicense
-copies of the Software, and to permit persons to whom the Software is
-furnished to do so, subject to the following conditions:
-
-The above copyright notice and this permission notice shall be included in all
-copies or substantial portions of the Software.
-
-THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
-IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
-FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
-AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
-LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
-OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
-SOFTWARE.

README.md

@@ -1,13 +1,12 @@
-  ![imgur](https://i.imgur.com/TQj40Mt.png)
+![imgur](https://i.imgur.com/TQj40Mt.png)
-  
+
-  ## What is SupportBot?
+## What is SupportBot?
-  
+
-  SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customisation to match your own brand. 
+SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand.
-  
+
-  ## Quick Links
+## Quick Links
-  
+
-  **|** [Discord](https://emeraldsrv.dev/discord) **|**
+**|** [Discord](https://emeraldsrv.dev/discord) **|**
-  [Hosting](https://emeraldsrv.dev/hosting) **|**
+[Hosting](https://emeraldsrv.dev/hosting) **|**
-  [Documentation](https://docs.emeraldsrv.dev) **|**
+[Documentation](https://emeraldsrv.dev/wiki/supportbot) **|**
-  [Download via Polymart](https://polymart.org/resource/supportbot-1-discord-ticket-bot.518) **|**
+[Download via MC-Market](https://www.mc-market.org/resources/8940/) **|**
-  [Download via MC-Market](https://www.mc-market.org/resources/8940/) **|**

Structures/Addon.js

@@ -0,0 +1,21 @@
+// SupportBot | Emerald Services
+// Addon Structure
+
+class Command {
+  constructor(options) {
+    this.name = options.name;
+    this.description = options.description;
+    this.permissions = options.permissions;
+    this.options = options.options || [];
+    this.run = options.run;
+    this.defaultPermission = true;
+  }
+}
+class Event {
+  constructor(event, run) {
+    this.event = event;
+    this.run = run;
+  }
+}
+
+module.exports = { Command, Event };

Structures/Client.js

@@ -0,0 +1,122 @@
+// SupportBot | Emerald Services
+// Client Structure
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const intents = new Discord.Intents(32767);
+
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+class Client extends Discord.Client {
+  constructor() {
+    super({ intents });
+
+    this.commands = new Discord.Collection();
+  }
+  async getChannel(channel, guild) {
+    return guild.channels.cache.find(
+      (c) =>
+        (c.type === "GUILD_TEXT" || c.type === "GUILD_NEWS") &&
+        (c.id === channel || c.name.toLowerCase() === channel.toLowerCase())
+    );
+  }
+  async getRole(role, guild) {
+    return guild.roles.cache.find(
+      (r) => r.id === role || r.name.toLowerCase() === role.toLowerCase()
+    );
+  }
+  async getCategory(category, guild) {
+    return guild.channels.cache.find(
+      (c) =>
+        c.type === "GUILD_CATEGORY" &&
+        (c.id === category || c.name.toLowerCase() === category.toLowerCase())
+    );
+  }
+
+  async start(token) {
+    const commandFiles = fs
+      .readdirSync("./Commands")
+      .filter((file) => file.endsWith(".js"));
+
+    const addonFiles = fs
+      .readdirSync("./Addons")
+      .filter((file) => file.endsWith(".js"));
+
+    const addons = addonFiles.map((file) => {
+      let addon = require(`../Addons/${file}`);
+      addon.name = file.split(".")[0];
+      return addon;
+    });
+
+    const commands = commandFiles.map((file) => require(`../Commands/${file}`));
+
+    // Commands
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
+
+    commands.forEach((cmd) => {
+      console.log(`\u001b[31;1m`, `${cmd.name}`, `\u001b[32;1m`, "Loaded");
+      this.commands.set(cmd.name, cmd);
+    });
+
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
+    // Addons
+    console.log("   ");
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
+
+    addons.forEach((addon) => {
+      console.log(
+        `\u001b[33m`,
+        `[ADDON]`,
+        `\u001b[31;1m`,
+        `${addon.name}`,
+        `\u001b[32;1m`,
+        "Loaded"
+      );
+      addon.commands?.forEach((command) => {
+        this.commands.set(command.name, command);
+      });
+      addon.events?.forEach((event) => {
+        this.on(event.event, (...args) => event.run(this, ...args));
+      });
+    });
+
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
+
+    // Slash Commands
+
+    this.once("ready", async () => {
+      await this.guilds.cache.first()?.commands.set(this.commands);
+      console.log(
+        `\u001b[32;1m`,
+        `Slash Commands Registered for ${this.guilds.cache.first().name}`
+      );
+    });
+
+    console.log("   ");
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
+
+    fs.readdirSync("./Events")
+      .filter((file) => file.endsWith(".js"))
+      .forEach((file) => {
+        const event = require(`../Events/${file}`);
+        console.log(`\u001b[31;1m`, `${event.event}`, `\u001b[32;1m`, "Loaded");
+        this.on(event.event, (...args) => event.run(this, ...args));
+      });
+
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
+    if (process.argv[2] !== "test") {
+      await this.login(token);
+    } else {
+      console.log(
+        `\u001b[31;1m`,
+        "RUNNING IN TEST MODE, IF NOT INTENDED, PLEASE USE npm start"
+      );
+    }
+  }
+}
+
+module.exports = Client;

Structures/Command.js

@@ -0,0 +1,14 @@
+// SupportBot | Emerald Services
+// Command Structure
+
+class Command {
+  constructor(options) {
+    this.name = options.name;
+    this.description = options.description;
+    this.permissions = options.permissions || [];
+    this.options = options.options || [];
+    this.run = options.run;
+    this.defaultPermission = true;
+  }
+}
+module.exports = Command;

Structures/Event.js

@@ -0,0 +1,10 @@
+// SupportBot | Emerald Services
+// Event Structure
+class Event {
+  constructor(event, run) {
+    this.event = event;
+    this.run = run;
+  }
+}
+
+module.exports = Event;

Structures/TicketID.js

@@ -0,0 +1,47 @@
+// SupportBot | Emerald Services
+// Ticket ID Structure
+
+const fs = require("fs");
+
+class TicketNumberID {
+  static async pad() {
+    let num = await this.get();
+    let n = num + "";
+    await this.set(num + 1);
+    return n.length >= 4 ? n : new Array(4 - n.length + 1).join("0") + n;
+  }
+
+  static async get() {
+    let ticketnumberID = await JSON.parse(
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
+    );
+    if (!ticketnumberID.id) {
+      return this.set(0);
+    } else {
+      return ticketnumberID.id;
+    }
+  }
+
+  static async set(value) {
+    let ticketnumberID = await JSON.parse(
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
+    );
+
+    ticketnumberID.id = value;
+    fs.writeFileSync(
+      "./Data/ticket-panel-id.json",
+      JSON.stringify(ticketnumberID, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+
+    return value;
+  }
+
+  static async reset() {
+    return await this.set(0);
+  }
+}
+
+module.exports = TicketNumberID;

addons/addon-example.js

@@ -1,20 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Help Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-
-// location for the addons configuration, to keep it simple we generate a settings folder within the addons directory.
-const example = yaml.load(fs.readFileSync('./addons/settings/exampleaddon.yml', 'utf8'));
-
-module.exports = {
-    name: example.ExampleAddonCommand,
-    description: example.ExampleAddonDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages == "true") message.delete();
-        message.channel.send(example.ExampleAddonMessage)
-    }
-};

addons/settings/exampleaddon.yml

@@ -1,9 +0,0 @@
-#
-# SupportBot, Created by Emerald Services
-# Example Addon
-#
-
-ExampleAddonCommand: "exampleaddon"
-ExampleAddonDesc: "This is the default/example addon for SupportBot."
-
-ExampleAddonMessage: "> :white_check_mark: This is the **default** addon for SupportBot. You can download addons from our website, https://emeraldservices.xyz/"

commands/addUser.js

@@ -1,64 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Add User
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.AddUser,
-    description: supportbot.AddUserDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages) message.delete();
-        
-        let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff) || message.guild.roles.cache.find(SupportTeam => SupportTeam.id === supportbot.Staff)
-        let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin) || message.guild.roles.cache.find(AdminUser => AdminUser.id === supportbot.Admin)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (message.member.roles.cache.has(SupportStaff.id) || message.member.roles.cache.has(Admins.id)) {
-                if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
-                    const Exists = new Discord.MessageEmbed()
-                        .setTitle("No Ticket Found!")
-                        .setDescription(`${supportbot.NoValidTicket}`)
-                        .setColor(supportbot.WarningColour);
-                    message.channel.send({ embed: Exists });
-        
-                    return;
-                }
-        
-                let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.cache.get(args[0]));
-                    const UserNotExist = new Discord.MessageEmbed()
-                        .setTitle("User Not Found!")
-                        .setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.AddUser} <user#0000>\``)
-                        .setColor(supportbot.ErrorColour)
-        
-                    if (!rUser) return message.channel.send({ embed: UserNotExist });
-                
-                        message.channel.updateOverwrite(rUser, {
-                            VIEW_CHANNEL: true,
-                            CREATE_INVITE: false,
-                            SEND_MESSAGES: true,
-                            READ_MESSAGES: true
-                        });
-                
-                    const Complete = new Discord.MessageEmbed()
-                        .setTitle("User Added!")
-                        .setDescription(supportbot.AddedUser.replace(/%user%/g, rUser.id))
-                        .setTimestamp()
-                        .setColor(supportbot.EmbedColour)
-                   message.channel.send({ embed: Complete });
-            } else {
-                
-                return message.channel.send({ embed: NoPerms });
-
-            }
-
-    }
-};

commands/announce.js

@@ -1,71 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Announce
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.AnnounceCommand,
-    description: supportbot.AnnounceDesc,
-
-    execute(message, args) {
-	    
-	if (supportbot.DeleteMessages) message.delete();
-	    
-        let locateChannel = message.guild.channels.cache.find(AnnouncementChannel => AnnouncementChannel.name === supportbot.AnnouncementChannel) || message.guild.channels.cache.find(AnnouncementChannel => AnnouncementChannel.id === supportbot.AnnouncementChannel)
-
-        const errornochannel = new Discord.MessageEmbed()
-            .setTitle("Invalid Channel")
-            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.AnnouncementChannel}`)
-            .setColor(supportbot.ErrorColour);
-
-        if(!locateChannel) return message.channel.send({ embed: errornochannel });
-
-        let Admins = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Admin) || message.guild.roles.cache.find(adminRole => adminRole.id === supportbot.Admin)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${Admins.name}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (!message.member.roles.cache.has(Admins.id)) 
-                return message.channel.send({ embed: NoPerms });
-
-
-            const embed = new Discord.MessageEmbed()
-                .setDescription(`> **${supportbot.AnnouncementStarter}**`)
-	            .setColor(supportbot.EmbedColour)
-            message.channel.send({ embed: embed });
-
-            let announcement = []
-            message.channel.awaitMessages(response => response.content.length > 2, {
-                max: 1,
-                time: 500000,
-                errors: ['time'],
-            }).then((collected) => {
-                announcement.push(collected.map(r => r.content));
-
-                locateChannel.send('@everyone')
-                const AnnouncementEmbed = new Discord.MessageEmbed()
-                    .setTitle(supportbot.AnnouncementTitle)
-                    .setThumbnail(supportbot.AnnouncementIcon)
-                    .setDescription(announcement)
-                    .setColor(supportbot.EmbedColour)
-                    .setFooter(supportbot.EmbedFooter, message.author.displayAvatarURL());
-                
-                locateChannel.send({ embed: AnnouncementEmbed }).then(async function(msg) {
-                    const AnnouncementComplete = new Discord.MessageEmbed()
-                        .setColor(supportbot.SuccessColour)
-                        .setDescription(`:white_check_mark: You have successfully created an announcement. <#${locateChannel.id}>`)
-                    message.channel.send({ embed: AnnouncementComplete })
-                })
-
-            });
-
-    }
-    
-};

commands/ban.js

@@ -1,108 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Say Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.BanUser,
-    description: supportbot.BanDesc,
-
-    execute(message, args, member) {
-	if (supportbot.DeleteMessages) message.delete();
-	    
-        let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Admin) || message.guild.roles.cache.find(adminRole => adminRole.id === supportbot.Admin)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${SupportStaff.name}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (!message.member.roles.cache.has(SupportStaff.id)) 
-                return message.channel.send({ embed: NoPerms });
-
-            let locateChannel = message.guild.channels.cache.find(ModLogChannel => ModLogChannel.name === supportbot.ModLogChannel) || message.guild.channels.cache.find(ModLogChannel => ModLogChannel.id === supportbot.ModLogChannel)
-
-        const errornochannel = new Discord.MessageEmbed()
-            .setTitle("Invalid Channel")
-            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.ModLogChannel}\``)
-            .setColor(supportbot.ErrorColour);
-    
-            if(!locateChannel) return message.channel.send({ embed: errornochannel });
-
-            const user = message.mentions.members.first() || message.guild.members.cache.get(args[0]);
-
-            const embed1 = new Discord.MessageEmbed()
-                .setDescription("> :x: Please provide a reason to ban.\n\n`Try Again!`")
-	            .setColor(supportbot.ErrorColour)
-
-            if (!args[0]) return message.channel.send({
-                embed: embed1
-            });
-
-            const embed2 = new Discord.MessageEmbed()
-                .setDescription("> :detective: **Hmm!** Can\'t seem tp find this user.\n\n`Are they in the server?`")
-	            .setColor(supportbot.EmbedColour)
-
-            if (!user) return message.channel.send({
-                embed: embed2
-            })
-
-            const embed3 = new Discord.MessageEmbed()
-                .setDescription("> :x: **Err No!** Cannot punish this user!\n\n`Reason: Their permissions and or roles are greater than mine.`")
-	            .setColor(supportbot.EmbedColour)
-
-            if(!user.bannable) return message.channel.send({
-                embed: embed3
-            });
-
-            const embed4 = new Discord.MessageEmbed()
-                .setDescription("> :joy: **OML!** Did you really just try to ban yourself!")
-	            .setColor(supportbot.EmbedColour)
-
-            if(user.id === message.author.id) return message.channel.send({
-                embed: embed4
-            });
-
-            let reason = args.slice(1).join(" ");
-
-            if(!reason) reason = 'No Reason Provided.';
-
-            const embed5 = new Discord.MessageEmbed()
-                .setDescription("> :thinking: **Hmm** Something seems to have gone wrong.\n\n`Check your system for errors!`")
-	            .setColor(supportbot.EmbedColour)
-
-                  user.ban({ days: supportbot.DaysBannedFor, reason: `${reason}` }).catch(err => { 
-                    message.channel.send({ embed: embed5 })
-                      console.log(err)
-                  })
-
-
-            const successEmbed = new Discord.MessageEmbed()
-                .setDescription(`> :white_check_mark: **OOF!** ${user} has been banned!`)
-                .setColor(supportbot.SuccessColour)
-            message.channel.send({
-                embed: successEmbed
-            })
-
-            const logEmbed = new Discord.MessageEmbed()
-                .setTitle(supportbot.BanTitle)
-                .setThumbnail(supportbot.ModThumbnail)
-                .addField('Banned User:', user)
-                .addField('Staff Member', message.author)
-                .addField('Reason:', reason)
-                .setFooter(supportbot.EmbedFooter)
-                .setColor(supportbot.BanLogColour)
-                .setTimestamp()
-
-                locateChannel.send({ embed: logEmbed })
-    
-
-
-    } 
-    
-};

commands/blacklistUser.js

@@ -1,100 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Blacklist Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.BlacklistUser,
-    description: supportbot.BlacklistDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages) message.delete();
-
-        let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Admin) || message.guild.roles.cache.find(adminRole => adminRole.id === supportbot.Admin)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${SupportStaff.name}\``)
-            .setColor(supportbot.WarningColour)
-
-        if (!message.member.roles.cache.has(SupportStaff.id)) {
-            return message.channel.send({ embed: NoPerms });
-        }
-
-        let locateChannel = message.guild.channels.cache.find(ModLogChannel => ModLogChannel.name === supportbot.ModLogChannel) || message.guild.channels.cache.find(ModLogChannel => ModLogChannel.id === supportbot.ModLogChannel)
-
-        const user = message.mentions.members.first() || message.guild.members.cache.get(args[0]);
-
-        const errornochannel = new Discord.MessageEmbed()
-            .setTitle("Invalid Channel")
-            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.ModLogChannel}\``)
-            .setColor(supportbot.ErrorColour);
-    
-        if(!locateChannel) return message.channel.send({ embed: errornochannel });
-
-        const embed1 = new Discord.MessageEmbed()
-                .setDescription("> :x: Please mention or write an ID\n\n`Try Again!`")
-	            .setColor(supportbot.ErrorColour)
-
-        if (!args[0]) return message.channel.send({
-                embed: embed1
-        });
-
-        const embed2 = new Discord.MessageEmbed()
-                .setDescription("> :detective: **Hmm!** Can\'t seem tp find this user.\n\n`Are they in the server?`")
-	            .setColor(supportbot.EmbedColour)
-
-        if (!user) return message.channel.send({
-            embed: embed2
-        });
-
-        let role = message.guild.roles.cache.find(role => role.name === supportbot.TicketBlackListRole) || message.guild.roles.cache.find(role => role.id === supportbot.TicketBlackListRole)
-
-        const embed3 = new Discord.MessageEmbed()
-            .setDescription("> :detective: **Hmm!** Can\'t seem to find the blacklist role.\n\n`Did you created it?")
-            .setColor(supportbot.ErrorColour)
-        
-
-        if (!role) return message.channel.send({
-            embed: embed3
-        });
-
-        const embed4 = new Discord.MessageEmbed()
-            .setDescription(`${user} is already blacklisted`)
-            .setColor(supportbot.ErrorColour)
-        
-        if(user.roles.cache.find(role => role.name === supportbot.TicketBlackListRole) || user.roles.cache.find(role => role.id === supportbot.TicketBlackListRole)) {
-            return message.channel.send({
-                embed: embed4
-            })
-        };
-
-        user.roles.add(role);
-
-        const embed5 = new Discord.MessageEmbed()
-            .setDescription(`Blacklisted ${user} successfully from creating a ticket`)
-            .setColor(supportbot.EmbedColour)
-
-        message.channel.send({
-            embed: embed5
-        });
-
-        const logEmbed = new Discord.MessageEmbed()
-                .setTitle(supportbot.BlacklistTitle)
-                .setThumbnail(supportbot.ModThumbnail)
-                .addField('Banned User:', user)
-                .addField('Staff Member', message.author)
-                .setFooter(supportbot.EmbedFooter)
-                .setColor(supportbot.BlacklistColour)
-                .setTimestamp()
-
-        locateChannel.send({ embed: logEmbed });
-
-    }
-
-};

commands/botSay.js

@@ -1,51 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Say Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.BotSay,
-    description: supportbot.BotSayDesc,
-
-    execute(message, args) {
-	if (supportbot.DeleteMessages) message.delete();
-	    
-        let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Staff) || message.guild.roles.cache.find(adminRole => adminRole.id === supportbot.Staff)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${SupportStaff.name}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (!message.member.roles.cache.has(SupportStaff.id)) 
-                return message.channel.send({ embed: NoPerms });
-
-
-            const embed = new Discord.MessageEmbed()
-                .setDescription(`> **What would you like me to say!**`)
-	            .setColor(supportbot.EmbedColour)
-            message.channel.send({ embed: embed });
-
-            let announcement = []
-            message.channel.awaitMessages(response => response.content.length > 2, {
-                max: 1,
-                time: 500000,
-                errors: ['time'],
-            }).then((collected) => {
-                announcement.push(collected.map(r => r.content));
-
-                const AnnouncementEmbed = new Discord.MessageEmbed()
-                    .setDescription(announcement)
-                    .setColor(supportbot.EmbedColour)
-                
-                message.channel.send({ embed: AnnouncementEmbed })
-        })
-
-    } 
-    
-};

commands/close.js

@@ -1,147 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Close Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.CloseTicket,
-    description: supportbot.CloseTicketDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages) message.delete();
-        
-        if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
-            const Exists = new Discord.MessageEmbed()
-                .setTitle("No Ticket Found!")
-                .setDescription(`${supportbot.NoValidTicket}`)
-                .setColor(supportbot.WarningColour);
-            message.channel.send({ embed: Exists });
-
-            return;
-
-        }
-
-        if (supportbot.CloseConfirmation) {
-            const CloseTicketRequest = new Discord.MessageEmbed()
-                .setTitle(`**${supportbot.ClosingTicket}**`)
-                .setDescription(`Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `)
-                .setColor(supportbot.EmbedColour);
-
-            message.channel.send(CloseTicketRequest).then(m => {
-                message.channel.awaitMessages( response => response.content.toLowerCase() === supportbot.ClosingConfirmation_Word, {
-                    max: 1,
-                    time: 20000,
-                    errors: [ 'time' ],
-
-                    
-                }).then( collected => {
-                    let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog) || message.guild.channels.cache.find(channel => channel.id === supportbot.TranscriptLog)
-                    let user = message.author;
-                    let reason = args.join(" ") || "No Reason Provided.";
-
-                    let name = message.channel.name;
-                    let ticketChannel = message.channel;
-
-                    message.channel.send(`**${supportbot.ClosingTicket}**`)
-
-                    .then(() => {
-                        const logEmbed = new Discord.MessageEmbed()
-                            .setTitle(supportbot.TranscriptTitle)
-                            .setColor(supportbot.EmbedColour)
-                            .setFooter(supportbot.EmbedFooter)
-                            .addField("Closed By", message.author.tag)
-                            .addField("Reason", reason);
-
-                        message.channel.messages.fetch({ limit: 100 }).then( msgs => {
-                            let html = '';
-
-                            msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
-                            html += `<strong>Server Name:</strong> ${message.guild.name}<br>`;
-                            html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
-                            html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
-
-                            msgs.forEach( msg => {
-                                if ( msg.content ) {
-                                    html += `<strong>User:</strong> ${msg.author.tag}<br>`;
-                                    html += `<strong>Message:</strong> ${msg.content}<br>`;
-                                    html += `-----<br><br>`;
-                                }
-                            });
-
-                            logChannel.send(logEmbed).catch(err => {
-                                message.reply(err)
-                            })
-
-                            logChannel.send( new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` ) );
-
-                            message.channel.delete();
-
-                        })
-                    })
-
-                })
-
-            }).catch( () => {
-                m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
-            });
-
-        }
-
-        if (!supportbot.CloseConfirmation) {
-
-                    let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog) || message.guild.channels.cache.find(channel => channel.id === supportbot.TranscriptLog)
-                    let user = message.author;
-                    let reason = args.join(" ") || "No Reason Provided.";
-
-                    let name = message.channel.name;
-                    let ticketChannel = message.channel;
-
-                    message.channel.send(`**${supportbot.ClosingTicket}**`)
-
-                    .then(() => {
-                        const logEmbed = new Discord.MessageEmbed()
-                            .setTitle(supportbot.TranscriptTitle)
-                            .setColor(supportbot.EmbedColour)
-                            .setFooter(supportbot.EmbedFooter)
-                            .addField("Closed By", message.author.tag)
-                            .addField("Reason", reason);
-
-                        message.channel.messages.fetch({ limit: 100 }).then( msgs => {
-                            let html = '';
-
-                            msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
-                            html += `<strong>Server Name:</strong> ${message.guild.name}<br>`;
-                            html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
-                            html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
-
-                            msgs.forEach( msg => {
-                                if ( msg.content ) {
-                                    html += `<strong>User:</strong> ${msg.author.tag}<br>`;
-                                    html += `<strong>Message:</strong> ${msg.content}<br>`;
-                                    html += `-----<br><br>`;
-                                }
-                            });
-
-                            logChannel.send(logEmbed).catch(err => {
-                                message.reply(err)
-                            })
-
-                            logChannel.send( new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` ) );
-
-                            message.channel.delete();
-
-                        })
-
-                    }).catch( () => {
-                        m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
-                    });
-
-        }
-
-    }
-};

commands/help.js

@@ -1,84 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Help Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.HelpCommand,
-    description: supportbot.HelpDesc,
-
-    execute(message, args) {
-	if (supportbot.DeleteMessages) message.delete();
-
-    let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Staff) || message.guild.roles.cache.find(staffRole => staffRole.id === supportbot.Staff);
-    let AdminStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Admin) || message.guild.roles.cache.find(adminRole => adminRole.id === supportbot.Admin);
-        
-    if (supportbot.HelpMenu) {
-        let generalCommands = "";
-            generalCommands += `**${supportbot.Prefix}${supportbot.HelpCommand}** ${supportbot.HelpDesc}\n`;
-            generalCommands += `**${supportbot.Prefix}${supportbot.LinksCommand}** ${supportbot.LinksDesc}\n`;
-            generalCommands += `**${supportbot.Prefix}${supportbot.SuggestCommand}** ${supportbot.SuggestionDesc}\n`;
-            generalCommands += `**${supportbot.Prefix}${supportbot.PingCommand}** ${supportbot.PingDesc}\n`;
-        
-        let supportCommands = "";
-            supportCommands += `**${supportbot.Prefix}${supportbot.NewTicket} [reason]** ${supportbot.NewTicketDesc}\n`
-            supportCommands += `**${supportbot.Prefix}${supportbot.CloseTicket} [reason]** ${supportbot.CloseTicketDesc}\n`
-        
-        let staffCommands = "";
-            staffCommands += `**${supportbot.Prefix}${supportbot.AddUser} <user#0000>** ${supportbot.AddUserDesc}\n`
-            staffCommands += `**${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>** ${supportbot.RemoveUserDesc}\n`
-            staffCommands += `**${supportbot.Prefix}${supportbot.BotSay}** ${supportbot.BotSayDesc}\n` 
-            staffCommands += `**${supportbot.Prefix}${supportbot.PurgeMessage}** ${supportbot.PurgeDesc}\n` 
-            staffCommands += `**${supportbot.Prefix}${supportbot.ChatLog}** ${supportbot.ChatLogDesc}\n` 
-	    
-        let adminCommands = "";
-            adminCommands += `**${supportbot.Prefix}${supportbot.AnnounceCommand}** ${supportbot.AnnounceDesc} \`Admin Only\`\n` 
-            adminCommands += `**${supportbot.Prefix}${supportbot.BanUser}** ${supportbot.BanDesc} \`Admin Only\` \n` 
-            adminCommands += `**${supportbot.Prefix}${supportbot.KickUser}** ${supportbot.KickDesc} \`Admin Only\` \n` 
-            adminCommands += `**${supportbot.Prefix}${supportbot.BlacklistUser}** ${supportbot.BlacklistDesc} \`Admin Only\` \n`
-            
-        const HelpEmbed1 = new Discord.MessageEmbed()
-            .setTitle(supportbot.Bot_Name)
-            .setThumbnail(message.author.displayAvatarURL())
-
-            .addFields(
-                { name: '🖥️ General Commands\n', value: `${generalCommands}\n`, inline: false },
-                { name: '🎫 Support Commands\n', value: `${supportCommands}\n`, inline: false },
-            )
-
-            .setColor(supportbot.EmbedColour)
-            .setFooter(supportbot.EmbedFooter, message.author.displayAvatarURL());
-
-            if (message.member.roles.cache.has(SupportStaff.id)) {
-                HelpEmbed1.addFields(
-                    { name: '🔐 Staff Commands\n', value: `${staffCommands}\n`, inline: false },
-                )
-            }
-	    
-            if (message.member.roles.cache.has(AdminStaff.id)) {
-                HelpEmbed1.addFields(
-                    { name: '🔐 Admin Commands\n', value: `${adminCommands}\n`, inline: false },
-                )
-            }
-
-        if (supportbot.SendHelpPage === "dm") {
-            message.author.send({ 
-                embed: HelpEmbed1
-            });
-        }
-
-        if (supportbot.SendHelpPage === "channel") {
-            message.channel.send({ 
-                embed: HelpEmbed1
-            });
-        }
-
-
-    }
-
-    }
-};

commands/kick.js

@@ -1,109 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Say Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.KickUser,
-    description: supportbot.KickDesc,
-
-    execute(message, args, member) {
-	if (supportbot.DeleteMessages) message.delete();
-	    
-        let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Admin) || message.guild.roles.cache.find(adminRole => adminRole.id === supportbot.Admin)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${SupportStaff.name}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (!message.member.roles.cache.has(SupportStaff.id)) 
-                return message.channel.send({ embed: NoPerms });
-
-            let locateChannel = message.guild.channels.cache.find(ModLogChannel => ModLogChannel.name === supportbot.ModLogChannel) || message.guild.channels.cache.find(ModLogChannel => ModLogChannel.id === supportbot.ModLogChannel)
-
-        const errornochannel = new Discord.MessageEmbed()
-            .setTitle("Invalid Channel")
-            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.ModLogChannel}\``)
-            .setColor(supportbot.ErrorColour);
-    
-            if(!locateChannel) return message.channel.send({ embed: errornochannel });
-
-            const user = message.mentions.members.first() || message.guild.members.cache.get(args[0]);
-
-            const embed1 = new Discord.MessageEmbed()
-                .setDescription("> :x: Please provide a reason to kick.\n\n`Try Again!`")
-	            .setColor(supportbot.ErrorColour)
-
-            if (!args[0]) return message.channel.send({
-                embed: embed1
-            });
-
-            const embed2 = new Discord.MessageEmbed()
-                .setDescription("> :detective: **Hmm!** Can\'t seem tp find this user.\n\n`Are they in the server?`")
-	            .setColor(supportbot.EmbedColour)
-
-            if (!user) return message.channel.send({
-                embed: embed2
-            })
-
-            const embed3 = new Discord.MessageEmbed()
-                .setDescription("> :x: **Err No!** Cannot punish this user!\n\n`Reason: Their permissions and or roles are greater than mine.`")
-	            .setColor(supportbot.EmbedColour)
-
-            if(!user.kickable) return message.channel.send({
-                embed: embed3
-            });
-
-            const embed4 = new Discord.MessageEmbed()
-                .setDescription("> :joy: **OML!** Did you really just try to kick yourself!")
-	            .setColor(supportbot.EmbedColour)
-
-            if(user.id === message.author.id) return message.channel.send({
-                embed: embed4
-            });
-
-            let reason = args.slice(1).join(" ");
-
-            if(!reason) reason = 'No Reason Provided.';
-
-            const embed5 = new Discord.MessageEmbed()
-                .setDescription("> :thinking: **Hmm** Something seems to have gone wrong.\n\n`Check your system for errors!`")
-	            .setColor(supportbot.EmbedColour)
-
-                  user.kick({ reason: `${reason}` }).catch(err => { 
-                    message.channel.send({ embed: embed5 })
-                      console.log(err)
-                  })
-
-
-            const successEmbed = new Discord.MessageEmbed()
-                .setDescription(`> :white_check_mark: **OOF!** ${user} has been kicked!`)
-                .setColor(supportbot.SuccessColour)
-
-            message.channel.send({
-                embed: successEmbed
-            })
-
-            const logEmbed = new Discord.MessageEmbed()
-                .setTitle(supportbot.KickTitle)
-                .setThumbnail(supportbot.ModThumbnail)
-                .addField('Kicked User:', user)
-                .addField('Staff Member', message.author)
-                .addField('Reason:', reason)
-                .setFooter(supportbot.EmbedFooter)
-                .setColor(supportbot.KickLogColour)
-                .setTimestamp()
-
-                locateChannel.send({ embed: logEmbed })
-    
-
-
-    } 
-    
-};

commands/links.js

@@ -1,34 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Links Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.LinksCommand,
-    description: supportbot.LinksDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages) message.delete();
-        
-        const LinksEmbed = new Discord.MessageEmbed()
-            .setColor(supportbot.EmbedColour)
-
-        let botLinks = supportbot.LINKS;
-        
-        let links = '';
-        
-        for ( let name in botLinks ) {
-            links += `[${name}](${botLinks[ name ]})\n`;
-        };
-
-        LinksEmbed.addField(supportbot.LinksTitle, links)
-
-        message.channel.send({ embed: LinksEmbed });
-
-    }
-};

commands/ping.js

@@ -1,25 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Ping Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.PingCommand,
-    description: supportbot.PingDesc,
-
-    execute(message, args) {        
-	if (supportbot.DeleteMessages) message.delete();
-        
-        let ping = Date.now() - message.createdTimestamp + " ms";
-        
-        const PingCommandEmbed = new Discord.MessageEmbed()
-            .setDescription(`🏓 **Pong!** \`${Date.now() - message.createdTimestamp}ms\``)
-            .setColor(supportbot.EmbedColour)
-
-	    message.channel.send({ embed: PingCommandEmbed });
-    }
-};

commands/purge.js

@@ -1,80 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Say Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.PurgeMessage,
-    description: supportbot.PurgeDesc,
-
-    execute(message, args, member) {
-	if (supportbot.DeleteMessages) message.delete();
-	    
-        let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Staff) || message.guild.roles.cache.find(adminRole => adminRole.id === supportbot.Staff)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${SupportStaff.name}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (!message.member.roles.cache.has(SupportStaff.id)) 
-                return message.channel.send({ embed: NoPerms });
-
-            let locateChannel = message.guild.channels.cache.find(ModLogChannel => ModLogChannel.name === supportbot.ModLogChannel) || message.guild.channels.cache.find(ModLogChannel => ModLogChannel.id === supportbot.ModLogChannel)
-
-        const errornochannel = new Discord.MessageEmbed()
-            .setTitle("Invalid Channel")
-            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.ModLogChannel}\``)
-            .setColor(supportbot.ErrorColour);
-    
-            if(!locateChannel) return message.channel.send({ embed: errornochannel });
-
-            const embed1 = new Discord.MessageEmbed()
-                .setDescription(`> :thinking: **Hmm!** Please enter a valid number of message to purge!\n\n\`${supportbot.Prefix}${supportbot.PurgeMessage} <message count>\` `)
-	            .setColor(supportbot.WarningColour)
-
-            if (!args[0]) return message.channel.send({
-                embed: embed1
-            });
-
-            const messagePrune = parseInt(args[0])
-
-            const embed2 = new Discord.MessageEmbed()
-                .setDescription("> :person_facepalming: **Grr!** Can you count? That ain't a number :joy:")
-	            .setColor(supportbot.ErrorColour)
-
-            if (isNaN(messagePrune)) return message.reply({
-                embed: embed2
-            })
-
-            message.channel.bulkDelete(messagePrune).then(() => {
-
-                const embed3 = new Discord.MessageEmbed()
-                    .setDescription(`> :recycle: \`${args[0]} messages\` **have been purged!** `)
-	                .setColor(supportbot.ErrorColour)
-                message.channel.send({
-                    embed: embed3
-                })
-            })
-
-            const logEmbed = new Discord.MessageEmbed()
-                .setTitle(supportbot.PruneLogTitle)
-                .setThumbnail(supportbot.PruneThumbnail)
-                .addField('Messages Purged', `\`${args[0]} messages\``)
-                .addField('Staff Member', message.author)
-                .setFooter(supportbot.EmbedFooter)
-                .setColor(supportbot.PruneColour)
-                .setTimestamp()
-
-                locateChannel.send({ embed: logEmbed })
-    
-
-
-    } 
-    
-};

commands/removeUser.js

@@ -1,62 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Remove User
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.RemoveUser,
-    description: supportbot.RemoveUserDesc,
-
-    execute(message, args) {        
-        if (supportbot.DeleteMessages) message.delete();
-        
-        let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff) || message.guild.roles.cache.find(SupportTeam => SupportTeam.id === supportbot.Staff)
-        let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin) || message.guild.roles.cache.find(AdminUser => AdminUser.id === supportbot.Admin)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (message.member.roles.cache.has(SupportStaff.id) || message.member.roles.cache.has(Admins.id)) {
-                if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
-                    const Exists = new Discord.MessageEmbed()
-                        .setTitle("No Ticket Found!")
-                        .setDescription(`${supportbot.NoValidTicket}`)
-                        .setColor(supportbot.WarningColour);
-                    message.channel.send({ embed: Exists });
-        
-                    return;
-                }
-        
-                let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.cache.get(args[0]));
-                    const UserNotExist = new Discord.MessageEmbed()
-                        .setTitle("User Not Found!")
-                        .setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>\``)
-                        .setColor(supportbot.ErrorColour)
-        
-                    if (!rUser) return message.channel.send({ embed: UserNotExist });
-                
-                        message.channel.updateOverwrite(rUser, {
-                            VIEW_CHANNEL: false,
-                            CREATE_INVITE: false,
-                            SEND_MESSAGES: false,
-                            READ_MESSAGES: false
-                        });
-                
-                    const Complete = new Discord.MessageEmbed()
-                        .setTitle("User Removed!")
-                        .setDescription(supportbot.RemovedUser.replace(/%user%/g, rUser.id))
-                        .setTimestamp()
-                        .setColor(supportbot.EmbedColour)
-                   message.channel.send({ embed: Complete });
-            } else {
-                return message.channel.send({ embed: NoPerms });
-            }
-
-    }
-};

commands/suggest.js

@@ -1,70 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Suggest Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.SuggestCommand,
-    description: supportbot.SuggestionDesc,
-
-    execute(message, args) {
-	if (supportbot.DeleteMessages) message.delete();
-	    
-        let locateChannel = message.guild.channels.cache.find(SuggestionChannel => SuggestionChannel.name === supportbot.SuggestionChannel) || message.guild.channels.cache.find(SuggestionChannel => SuggestionChannel.id === supportbot.SuggestionChannel)
-
-        const errornochannel = new Discord.MessageEmbed()
-            .setTitle("Invalid Channel")
-            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.SuggestionChannel}\``)
-            .setColor(supportbot.ErrorColour);
-
-        if(!locateChannel) return message.channel.send({ embed: errornochannel });
-
-        const embed = new Discord.MessageEmbed()
-            .setDescription(`> **${supportbot.SuggestionStarter}**`)
-	        .setColor(supportbot.EmbedColour)
-        message.channel.send({ embed: embed });
-
-        let suggestion = []
-        message.channel.awaitMessages(response => response.content.length > 2, {
-            max: 1,
-            time: 500000,
-            errors: ['time'],
-        }).then((collected) => {
-            suggestion.push(collected.map(r => r.content));
-
-            const SuggestionMessage = new Discord.MessageEmbed()
-                .setColor(supportbot.EmbedColour)
-                .setFooter(supportbot.EmbedFooter)
-
-                .addField(supportbot.SuggestionTitle, suggestion, true)
-                .addField("From", `<@${message.author.id}>`, true)
-
-                if (supportbot.SuggestionMessage_Icon === "BOT") {
-                    SuggestionMessage.setThumbnail(bot.user.displayAvatarURL())
-                }
-        
-                if (supportbot.SuggestionMessage_Icon === "USER") {
-                    SuggestionMessage.setThumbnail(message.author.displayAvatarURL())
-                }
-
-                if (supportbot.SuggestionMessage_Icon === "CUSTOM") {
-                    SuggestionMessage.setThumbnail(supportbot.SuggestionIcon_URL)
-                }
-
-            locateChannel.send({ embed: SuggestionMessage }).then(async function(msg) {
-                msg.react(supportbot.SuggestReact_1).then(() => msg.react(supportbot.SuggestReact_2));
-            });
-
-            const SuggestionComplete = new Discord.MessageEmbed()
-                .setColor(supportbot.SuccessColour)
-                .setDescription(`:white_check_mark: Your suggestion has been successfully created. <#${locateChannel.id}>`)
-            message.channel.send({ embed: SuggestionComplete })
-
-        });
-    
-    }
-};

commands/ticket.js

@@ -1,230 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Ticket Command
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-const fs = require("fs")
-const yaml = require('js-yaml');
-
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-const TicketNumberID = require('../utils/TicketNumber.js');
-
-module.exports = {
-    name: supportbot.NewTicket,
-    description: supportbot.NewTicketDesc,
-
-    async execute(message, args) {
-      if (!message.channel.name === supportbot.ReactionChannel || !message.channel.id === supportbot.ReactionChannel) {
-        if (supportbot.DeleteMessages) message.delete();
-      }
-
-      let reactionUser = message.guild.members.cache.get(message.author.id)
-
-      if (reactionUser.roles.cache.find(role => role.name === supportbot.TicketBlackListRole) || reactionUser.roles.cache.find(role => role.id === supportbot.TicketBlackListRole)) {
-            return message.channel.send(`<@${message.author.id}> ${supportbot.TicketBlackListMessage}`).then(msg => {
-                msg.delete({timeout: 3500})
-            })
-        }
-
-      // Ticket ID
-      let ticketNumberID = TicketNumberID.pad(message.guild.id);
-
-      // Ticket Subject
-      const TicketSubject = args || supportbot.NoTicketSubject;
-
-      const channel = await message.guild.channels.create(`${supportbot.TicketChannel}-${ticketNumberID}`);
-
-      if (message.channel.name === supportbot.ReactionChannel || message.channel.id === supportbot.ReactionChannel) {
-        const CreatedTicket = new Discord.MessageEmbed()
-            .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, channel.id).replace(/%ticketusername%/g, message.author.username))
-            .setColor(supportbot.EmbedColour)
-        message.channel.send({embed: CreatedTicket}).then((r) => {
-          r.delete({ timeout:5000 })
-        })
-      } else {
-        const CreatedTicket = new Discord.MessageEmbed()
-            .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, channel.id).replace(/%ticketusername%/g, message.author.username))
-            .setColor(supportbot.EmbedColour)
-        message.channel.send({embed: CreatedTicket});
-      }
-
-        // Ticket Category
-        let TicketCategory = message.guild.channels.cache.find(category => category.name === supportbot.TicketCategory) || message.guild.channels.cache.find(category => category.id === supportbot.TicketCategory)
-
-        // Locate Roles
-        let StaffMember = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff) || message.guild.roles.cache.find(SupportTeam => SupportTeam.id === supportbot.Staff)
-        let ServerAdmins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin) || message.guild.roles.cache.find(AdminUser => AdminUser.id === supportbot.Admin)
-
-        if (TicketCategory) {
-            channel.setParent(TicketCategory.id)
-        }
-
-        channel.updateOverwrite(message.guild.id, {
-            SEND_MESSAGES: false,
-            VIEW_CHANNEL: false
-        })
-
-        channel.updateOverwrite(message.author, {
-            SEND_MESSAGES: true,
-            VIEW_CHANNEL: true
-        })
-
-        channel.updateOverwrite(StaffMember, {
-            SEND_MESSAGES: true,
-            VIEW_CHANNEL: true
-        })
-
-        channel.updateOverwrite(ServerAdmins, {
-            SEND_MESSAGES: true,
-            VIEW_CHANNEL: true
-        })
-
-        // Ticket Created, Message Sent
-
-        if (supportbot.AllowTicketMentions) {
-            channel.send(`<@${message.author.id}>`)
-          }
-  
-          const TicketMessage = new Discord.MessageEmbed()
-            .setTitle(supportbot.Ticket_Title.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, channel.id).replace(/%ticketusername%/g, message.author.username))
-            .setDescription(supportbot.TicketMessage.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, channel.id).replace(/%ticketusername%/g, message.author.username))
-            .setColor(supportbot.EmbedColour)
-  
-          if (supportbot.TicketSubject === "embed") {
-  
-            if (TicketSubject != 'No Reason Provided.') {
-              TicketMessage.addFields({ name: 'Reason', value: TicketSubject })
-            }
-            
-          }
-  
-          if (supportbot.TicketSubject === "description") {
-  
-            if (TicketSubject != 'No Reason Provided.') {
-              channel.setTopic(`Reason: ${TicketSubject}  -  User ID: ${message.author.id}  -  Ticket: ${channel.name}`)
-            }
-            
-          }
-
-        const reactionMessage = await channel.send({
-            embed: TicketMessage
-        }).then( async function(ticketmsg) {
-            await ticketmsg.react(supportbot.TicketLockReaction)
-            await ticketmsg.react(supportbot.TicketDeleteReaction)
-
-                const collector = ticketmsg.createReactionCollector(
-                    (reaction, user) => message.guild.roles.cache.find((staff) => staff.name === supportbot.Staff),
-                    { dispose: true }
-                );
-
-              collector.on('collect', (reaction, user) => {
-                switch (reaction.emoji.name) {
-                    case supportbot.TicketLockReaction:
-
-                        channel.updateOverwrite(message.author, { 
-                          SEND_MESSAGES: false,
-                          VIEW_CHANNEL: true 
-                        });
-
-                        const LockTicketEmbed = new Discord.MessageEmbed()
-                            .setDescription(supportbot.TicketLockMessage)
-                            .setColor(supportbot.EmbedColour)
-                        channel.send({embed: LockTicketEmbed})
-                        break;
-
-                    case supportbot.TicketDeleteReaction:
-                        const DeleteTicketEmbed = new Discord.MessageEmbed()
-                            .setDescription(supportbot.TicketDeleteMessage)
-                            .setColor(supportbot.EmbedColour)
-                        channel.send({embed: DeleteTicketEmbed})
-
-                        let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog) || message.guild.channels.cache.find(channel => channel.id === supportbot.TranscriptLog)
-                        let user = message.author;
-                        let reason = args.join(" ") || "No Reason Provided.";
-    
-                        let name = message.channel.name;
-                        let ticketChannel = message.channel;
-    
-                        message.channel.send(`**${supportbot.ClosingTicket}**`)
-    
-                        .then(() => {
-                            const logEmbed = new Discord.MessageEmbed()
-                                .setTitle(supportbot.TranscriptTitle)
-                                .setColor(supportbot.EmbedColour)
-                                .setFooter(supportbot.EmbedFooter)
-                                .addField("Closed By", message.author.tag)
-                                .addField("Reason", reason);
-    
-                            message.channel.messages.fetch({ limit: 100 }).then( msgs => {
-                                let html = '';
-    
-                                msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
-                                html += `<strong>Server Name:</strong> ${message.guild.name}<br>`;
-                                html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
-                                html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
-    
-                                msgs.forEach( msg => {
-                                    if ( msg.content ) {
-                                        html += `<strong>User:</strong> ${msg.author.tag}<br>`;
-                                        html += `<strong>Message:</strong> ${msg.content}<br>`;
-                                        html += `-----<br><br>`;
-                                    }
-                                });
-    
-                                logChannel.send(logEmbed).catch(err => {
-                                    message.reply(err)
-                                })
-
-                                const TranscriptSavedEmbed = new Discord.MessageEmbed()
-                                  .setDescription(supportbot.TranscriptSavedMessage)
-                                  .setColor(supportbot.SuccessColour)
-                                channel.send({embed: TranscriptSavedEmbed})
-    
-                                logChannel.send( new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` ) );
-                                setTimeout(() => channel.delete(), supportbot.TicketDeleteTime);
-    
-                            })
-    
-                        }).catch( () => {
-                            m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
-                        });
-                        break;
-                        
-                }
-            });
-    
-        })
-
-          fs.writeFileSync("./storage/SupportTickets.json", '{\n    "ticket": "' + channel.name + '", \n    "id":' + message.author.id + "\n}", (err) => {
-            if (!err) return;
-            console.error(err)
-        })
-          // Ticket Logs
-  
-          const errornochannel = new Discord.MessageEmbed()
-            .setTitle("SupportBot Error!")
-            .setDescription(`:x: **Error!** Channel not Found, This command cannot be executed proberbly as their is no channel within this server.\nThis is configurable via **supportbot-config.yml**\n\nChannel Required: \`${supportbot.TicketLog}\`\n\nError Code: \`SB-03\``)
-            .setColor(supportbot.ErrorColour);
-  
-          const TicketLogs = new Discord.MessageEmbed()
-            .setTitle(supportbot.TicketLog_Title)
-            .setThumbnail(supportbot.Ticket_Thumbnail)
-            .addFields(
-              { name: 'Ticket', value: `<#${channel.id}>` },
-              { name: 'User', value: `<@${message.author.id}>` },
-            )
-            .setColor(supportbot.EmbedColour)
-            .setFooter(supportbot.EmbedFooter)
-  
-          let locateChannel = message.guild.channels.cache.find(LocateChannel => LocateChannel.name === supportbot.TicketLog) || message.guild.channels.cache.find(LocateChannel => LocateChannel.id === supportbot.TicketLog)
-  
-          if(!locateChannel) return message.channel.send({ embed: errornochannel });
-  
-          locateChannel.send({ embed: TicketLogs });
-          
-
-    }
-
-}
-

commands/transcript.js

@@ -1,66 +0,0 @@
-// SupportBot, Created by Emerald Services
-// Announce
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.ChatLog,
-    description: supportbot.ChatLogDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages) message.delete();
-
-        let name = message.channel.name;
-    
-        message.channel.messages.fetch({ limit: 100 }).then( msgs => {
-            let html = '';
-    
-            msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
-            html += `<strong>--- Channel Transcript ---</strong><br>`;
-            html += `<strong>Server Name:</strong> ${message.guild.name}<br>`;
-            html += `<strong>Channel:</strong> ${name}<br>`;
-            html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
-    
-            msgs.forEach( msg => {
-                if ( msg.content ) {
-                    html += `<strong>User:</strong> ${msg.author.tag}<br>`;
-                    html += `<strong>Message:</strong> ${msg.content}<br>`;
-                    html += `-----<br><br>`;
-                }
-            });
-    
-            const TranscriptSavedEmbed = new Discord.MessageEmbed()
-              .setDescription(supportbot.ChatLogSavedMessage)
-              .setColor(supportbot.SuccessColour)
-            message.channel.send({embed: TranscriptSavedEmbed})
-
-            const errornochannel = new Discord.MessageEmbed()
-                .setTitle("SupportBot Error!")
-                .setDescription(`:x: **Error!** Channel not Found, This command cannot be executed proberbly as their is no channel within this server.\nThis is configurable via **supportbot-config.yml**\n\nChannel Required: \`${supportbot.TicketLog}\`\n\nError Code: \`SB-03\``)
-                .setColor(supportbot.ErrorColour);
-  
-            const ChatLogs = new Discord.MessageEmbed()
-                .setTitle(supportbot.ChatLog_Title)
-                .setThumbnail(supportbot.ChatLog_Thumbnail)
-                .addFields(
-                    { name: 'Channel', value: `<#${message.channel.id}>` },
-                    { name: 'User', value: `<@${message.author.id}>` },
-                )
-                .setColor(supportbot.EmbedColour)
-                .setFooter(supportbot.EmbedFooter)
-
-            let locateChannel = message.guild.channels.cache.find(LocateChannel => LocateChannel.name === supportbot.ChatLogChannel) || message.guild.channels.cache.find(LocateChannel => LocateChannel.id === supportbot.ChatLogChannel)
-  
-            if(!locateChannel) return message.channel.send({ embed: errornochannel });
-    
-            locateChannel.send( new Discord.MessageAttachment( Buffer.from( html ), `${name}.html` ) );
-            locateChannel.send({ embed: ChatLogs });
-    
-        })
-    }
-}

events/guildMemberAdd.js

@@ -1,58 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Ready Event
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = async (bot, member) => {
-
-  if (supportbot.SystemMessages) {
-    const SystemChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.SystemMessage_Channel) || member.guild.channels.cache.get(supportbot.SystemMessage_Channel)
-    
-    if (!SystemChannel) return;
-    
-    console.log(`[${supportbot.Bot_Name}]: ${member.user.username} has joined ${member.guild.name}!`)
-    console.log(supportbot.AutoRole_Role)
-    
-    const role = member.guild.roles.cache.find(role => role.name === supportbot.AutoRole_Role) || member.guild.roles.cache.find(role => role.id === supportbot.AutoRole_Role)
-    
-    member.roles.add(role).catch(console.error);
-    
-    if (supportbot.SystemMessage_Type === "embed") {
-        
-      const GuildAddMember = new Discord.MessageEmbed()
-        .setTitle(supportbot.Welcome_Title)
-        .setDescription(supportbot.WelcomeMessage.replace(/%member%/g, `<@!${member.user.id}>`).replace(/%guildname%/g, member.guild.name))
-        .setColor(supportbot.EmbedColour)
-
-        if (supportbot.SystemMessage_Icon === "BOT") {
-            GuildAddMember.setThumbnail(bot.user.displayAvatarURL())
-        }
-
-        if (supportbot.SystemMessage_Icon === "USER") {
-            GuildAddMember.setThumbnail(member.user.displayAvatarURL())
-        }
-
-        if (supportbot.SystemMessage_Icon === "CUSTOM") {
-          SuggestionMessage.setThumbnail(supportbot.SystemMessageIcon_URL)
-      }
-
-
-        if (supportbot.SystemMessage_EmbedFooter) {
-            GuildAddMember.setFooter(supportbot.EmbedFooter)
-        }
-
-    SystemChannel.send({ embed: GuildAddMember });
-        
-    }
-
-    if (supportbot.SystemMessage_Type === "normal") {
-        SystemChannel.send(supportbot.WelcomeMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
-
-    }
-
-  }
-};

events/guildMemberRemove.js

@@ -1,48 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Ready Event
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = async (bot, member) => {
-
-  if (supportbot.SystemMessages) {
-    const SystemChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.SystemMessage_Channel) || member.guild.channels.cache.get(supportbot.SystemMessage_Channel)
-    
-    if (!SystemChannel) return;
-    
-    console.log(`[${supportbot.Bot_Name}]: ${member.user.username} has left ${member.guild.name}!`)
-
-    if (supportbot.SystemMessage_Type === "embed") {
-      const GuildRemoveMember = new Discord.MessageEmbed()
-        .setTitle(supportbot.Leave_Title)
-        .setDescription(supportbot.LeaveMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
-        .setColor(supportbot.EmbedColour)
-
-        if (supportbot.SystemMessage_Icon === "BOT") {
-          GuildRemoveMember.setThumbnail(bot.user.displayAvatarURL())
-        }
-
-        if (supportbot.SystemMessage_Icon === "USER") {
-          GuildRemoveMember.setThumbnail(member.user.displayAvatarURL())
-        }
-
-
-        if (supportbot.SystemMessage_EmbedFooter === "true") {
-          GuildRemoveMember.setFooter(supportbot.EmbedFooter)
-        }
-
-    SystemChannel.send({ embed: GuildRemoveMember });
-        
-    }
-
-    if (supportbot.SystemMessage_Type === "normal") {
-        SystemChannel.send(supportbot.LeaveMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
-
-    }
-
-  }
-};

events/message.js

@@ -1,24 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Message Event
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = async (bot, message) => {
-	if(message.author.bot) return;
-  	if(message.channel.type === "dm") return;
-  	if (message.content.indexOf(supportbot.Prefix) !== 0) return;
-
-  	let messageArray = message.content.split(" ");
-  	const args = message.content.slice(supportbot.Prefix.length).trim().split(/ +/g);
-  	const command = args.shift().toLowerCase();
-    
-    console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]`, `\u001b[36m`, `${message.author.tag}`, `\u001b[33m`, `has executed the command`, `\u001b[36m`,`${supportbot.Prefix}${command}`)
-
-  	const cmd = bot.commands.get(command);
-  	if(!cmd) return;
-  	cmd.execute(message, args);
-};

events/messageReactionAdd.js

@@ -1,36 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Message Reaction Event
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-const tickets = yaml.load(fs.readFileSync('./storage/ticketreaction.yml', 'utf8'));
-
-module.exports = async (client, reaction, user) => {
-
-    let message = {
-        guild: reaction.message.channel.guild,
-        author: user,
-        content: "N/A",
-        channel: reaction.message.channel
-    }
-
-    if (supportbot.ReactionTickets) {
-        if (reaction.message.id === tickets.ReactionMessage_ID) {
-            if (reaction.emoji.name == supportbot.ReactionEmoji || reaction.emoji.id == supportbot.ReactionEmoji) {
-                await reaction.users.remove(user.id)
-
-            	try {
-            	    const cmd = client.commands.get(supportbot.NewTicket);
-            	    if(!cmd) return;
-            	    
-            	    cmd.execute(message, message.content);
-            	} catch (error) {
-            	    console.error(error);
-            	}
-            }
-        }
-    }
-};

events/raw.js

@@ -1,26 +0,0 @@
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-
-
-module.exports = async (bot, message, packet) => {
-    if (!['MESSAGE_REACTION_ADD', 'MESSAGE_REACTION_REMOVE'].includes(packet.t)) return;
-
-    const channel = bot.channels.cache.get(packet.d.channel_id);
-    if (channel.messages.has(packet.d.message_id)) return;
-
-    channel.messages.fetch(packet.d.message_id).then(message => {
-        const emoji = packet.d.emoji.id ? `${packet.d.emoji.name}:${packet.d.emoji.id}` : packet.d.emoji.name;
-        const reaction = message.reactions.get(emoji);
-        if (reaction) reaction.users.set(packet.d.user_id, bot.users.get(packet.d.user_id));
-        if (packet.t === 'MESSAGE_REACTION_ADD') {
-            bot.emit('messageReactionAdd', reaction, bot.users.get(packet.d.user_id));
-        }
-        if (packet.t === 'MESSAGE_REACTION_REMOVE') {
-            bot.emit('messageReactionRemove', reaction, bot.users.get(packet.d.user_id));
-        }
-    });
-}

events/ready.js

@@ -1,84 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Ready Event
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-const tickets = yaml.load(fs.readFileSync('./storage/ticketreaction.yml', 'utf8'));
-
-  
-module.exports = async (bot) => {
-    bot.user.setActivity(supportbot.BotActivity, {
-        type: supportbot.ActivityType, 
-        url: supportbot.StreamingURL
-        
-    });
-    
-    console.log(`\u001b[32m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`)
-    console.log(`\u001b[32m`, `┃┏━┓┃╋╋╋╋╋╋╋╋╋╋╋╋┏┛┗┫┏┓┃╋╋┏┛┗┓`)
-    console.log(`\u001b[32m`, `┃┗━━┳┓┏┳━━┳━━┳━━┳┻┓┏┫┗┛┗┳━┻┓┏┛`)
-    console.log(`\u001b[32m`, `┗━━┓┃┃┃┃┏┓┃┏┓┃┏┓┃┏┫┃┃┏━┓┃┏┓┃┃`)
-    console.log(`\u001b[32m`, `┃┗━┛┃┗┛┃┗┛┃┗┛┃┗┛┃┃┃┗┫┗━┛┃┗┛┃┗┓`)
-    console.log(`\u001b[32m`, `┗━━━┻━━┫┏━┫┏━┻━━┻┛┗━┻━━━┻━━┻━┛`)
-    console.log(`\u001b[32m`, `┗╋╋╋╋╋╋╋┃┃╋┃┃`)
-    console.log(`\u001b[32m`, `╋╋╋╋╋╋╋┗┛╋┗┛`)
-    console.log(`	`)
-    console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
-    console.log(`	`)
-    console.log(`\u001b[33m`, `${supportbot.Bot_Name} v${supportbot.SupportBot_Version}`, `\u001b[36m`, `Connected to Discord`)
-    console.log(`\u001b[33m`, `Documentation:`, `\u001b[36m`, `https://docs.emeraldsrv.dev`)
-    console.log(`\u001b[33m`, `Discord:`, `\u001b[36m`, `https://emeraldsrv.dev/discord`)
-    console.log(`\u001b[33m`, `Hosting:`, `\u001b[36m`, `https://emeraldsrv.dev/hosting`)
-    console.log(`	`)
-    console.log(`\u001b[37m`, `SupportBot proudly created by Emerald Services`)
-    console.log(`	`)
-    console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
-    
-
-    
-    if (supportbot.ReactionTickets === true) {
-        let chan1 = bot.channels.cache.find(channel => channel.name === supportbot.ReactionChannel)
-
-        if (!chan1) {
-            console.log('\u001b[33m', "[WARN] Ticket reaction panel is not setup, You can do so via the configuration file!")
-            return false;
-        }
-
-        chan1.messages.fetch(tickets.ReactionMessage_ID).catch(r => {
-            let embed = new Discord.MessageEmbed()
-                .setTitle(supportbot.ReactionMessage.replace(/%reaction_emoji%/g, supportbot.ReactionEmoji))
-                .setColor(supportbot.SuccessColour)
-                .setFooter(supportbot.EmbedFooter);
-            
-            if (supportbot.ReactionPanel_Description === true) {
-                embed.setDescription(supportbot.ReactionDescription)
-            }
-            
-            if (supportbot.ReactionPanel_Thumbnail === true) {
-                embed.setThumbnail(supportbot.ReactionThumbnail)
-            }
-
-            if (supportbot.ReactionPanel_Image === true) {
-                embed.setImage(supportbot.ReactionImage)
-            }
-            
-            bot.channels.cache.find(channel => channel.name === supportbot.ReactionChannel).send({ 
-                embed: embed 
-            }).then(r => {
-                let data = {
-                    "ReactionMessage_ID": `${r.id}`
-                }
-                let yamlStr = yaml.dump(data);
-                fs.writeFileSync('./storage/ticketreaction.yml', yamlStr, 'utf8');
-                
-                r.react(supportbot.ReactionEmoji);
-            }).catch(e => {
-                console.log(e)
-            })
-        })
-    }
-
-
-};

index.js

@@ -1,105 +1,23 @@
-//      ___                            _    ___        _   
+//      ___                            _    ___        _
-//    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_ 
+//    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
-//     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |  
+//     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
-//     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|  
+//     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
-//                |_|  |_|                                  
+//                |_|  |_|
 //
 //           SupportBot created by Emerald Services
 //           Installed with MIT License
 //
 //           Discord Support: https://emeraldsrv.dev/discord
+//           Community Resources: https://emeraldsrv.dev/resources
 
-const Discord = require("discord.js");
 const fs = require("fs");
-const bot = new Discord.Client();
 
-bot.commands = new Discord.Collection();
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
 
-const yaml = require('js-yaml');
+const Client = require("./Structures/Client.js");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+const client = new Client({});
 
-const { promisify } = require("util");
+client.start(supportbot.Token);
-const readdir = promisify(require("fs").readdir);
-
-String.prototype.toProperCase = function () {
-    return this.replace(
-        /([^\W_]+[^\s-]*) */g,
-        (txt) => txt.charAt(0).toUpperCase() + txt.substr(1).toLowerCase()
-    );
-};
-
-const init = async () => {
-    const evtFiles = await readdir("./events/");
-    
-        console.info(`\u001b[36m`, `➢ SupportBot Events`);
-        console.info(`	`);
-    
-    evtFiles.forEach((file, i) => {
-        const eventName = file.split(".")[0];
-        const event = require(`./events/${file}`);
-        console.info(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[36m`, `#${i + 1} Event Loaded: ${eventName.toProperCase()} `);
-        
-        bot.on(eventName, event.bind(null, bot));
-        delete require.cache[require.resolve(`./events/${file}`)];
-    });
-
-    console.info(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[36m`, `Successfully loaded ${evtFiles.length} events.`);
-    console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
-    console.log(`	`)
-};
-
-init();
-
-fs.readdir("./commands/", (err, files) => {
-    
-        console.info(`\u001b[36m`, `➢ SupportBot Commands`);
-        console.info(`	`);
-    
-    if (err) console.info(err, "error");
-    
-    let jsfiles = files.filter((f) => f.split(".").pop() === "js");
-
-    if (jsfiles.length <= 0) {
-        console.log(`[${supportbot.Bot_Name}]: No commands found. Try to Re-download the resource`);
-        return;
-    }
-  
-    jsfiles.forEach((f, i) => {
-        let props = require(`./commands/${f}`);
-        
-        console.info(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[36m`, `#${i + 1} Command Loaded: ${props.name.toProperCase()}`);
-        bot.commands.set(props.name, props);
-    });
-
-    console.info(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[36m`, `Loaded ${jsfiles.length} commands!`);
-    console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
-    console.log(`	`)
-});
-
-fs.readdir("./addons/", (err, files) => {
-    
-        console.info(`\u001b[36m`, `➢ SupportBot Addons`);
-        console.info(`	`);
-    
-    if (err) console.info(err, "error");
-    
-    let jsfiles = files.filter((f) => f.split(".").pop() === "js");
-
-    if (jsfiles.length <= 0) {
-        console.log(`[${supportbot.Bot_Name}]: No addons found. You can download addons from https://emeraldsrv.dev`);
-        return;
-    }
-  
-    jsfiles.forEach((f, i) => {
-        let props = require(`./addons/${f}`);
-        
-        console.info(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[36m`, `#${i + 1} Addon Loaded: ${props.name.toProperCase()}`);
-        bot.commands.set(props.name, props);
-    });
-
-    console.info(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[36m`, `Loaded ${jsfiles.length} addons!`);
-    console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`)
-    console.log(`	`)
-});
-
-bot.login(supportbot.Token);

lang/README.md

@@ -1,8 +0,0 @@
-SupportBot Language Compatibility
-
-In order to switch languages simple remove the current existig configuration file and replace it with one of the files here renamnig the file to "supportbot-config.yml" from (for example) "supportbot-config_es.yml" to home directory of SupportBot.
-
--> Delete the existing supportbot-config.yml file
--> Download the new file for whatever language
--> Upload the file to SupportBot and rename it to supportbot-config.yml
--> Job Done, restart the bot :wink:

lang/SupportBot_ENG.yml

@@ -1,310 +0,0 @@
-#      ___                            _    ___        _   
-#     / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_ 
-#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |  
-#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|  
-#                |_|  |_|                                  
-#
-#           SupportBot created by Emerald Services
-#           Installed with MIT License
-#
-#           Discord Support: https://emeraldsrv.dev/discord
-
-SupportBot_Version: "7.1 pre-1"
-
-# -------------------------
-#   General Configuration
-# -------------------------
-
-Token: "BOT_TOKEN_HERE"
-Prefix: "!!"
-Bot_Name: "SupportBot"
-
-DeleteMessages: true
-# Should the bot delete command messages after executed?
-
-# -------------------------
-#  Activity Configuration
-# -------------------------
-
-BotActivity: "-help | SupportBot"
-
-StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
-# Set The ActivityType to "STREAMING" for a streaming status!
-
-ActivityType: "PLAYING"
-# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
-
-# -------------------------
-#  Embed Configuration
-# -------------------------
-
-EmbedColour: "#f74343"
-EmbedFooter: "SupportBot | The #1 Supportive Discord Bot"
-
-ErrorColour: "#d12519"
-SuccessColour: "#04b545"
-WarningColour: "#fca117" 
-
-# -------------------------
-#  Help Configuration
-# -------------------------
-
-HelpMenu: true # Do not change!
-SendHelpPage: "channel" # Set to channel or dm
-
-# -------------------------
-#  Role Configuration
-# -------------------------
-
-AutoRole: true
-AutoRole_Role: "Member"
-LockdownRole: "@everyone"
-
-Staff: "Staff"
-Admin: "Admin"
-TicketBlackListRole: "Blacklisted"
-
-# -------------------------
-#  Tickets Configuration
-# -------------------------
-
-# --- General Config ---
-#     --- Start ---
-
-TicketCategory: "▬▬ TICKETS ▬▬"
-TicketChannel: "ticket"
-
-TicketLog: "ticket-logs"
-TranscriptLog: "transcripts"
-
-TranscriptTitle: "Ticket Transcript"
-TicketBlackListMessage: "You are not allowed to open a ticket"
-
-TicketSubject: "description"
-# "description" will displays the ticket reason within the channel description
-# "embed" will displays the ticket reason within the ticket embed
-
-AllowTicketMentions: true
-# Set to true to allow the ticket to mention the author and the support team.
-# Set to false to dis-allow mentions within tickets.
-
-# --- Panel Config ---
-#   --- Start ---
-
-ReactionChannel: "create-ticket"
-ReactionEmoji: "📩" 
-# For cusomt emojis: <:emoji_name:EMOJI_ID>
-
-ReactionTickets: true
-ReactionMessage: "React with %reaction_emoji% to create a Support Ticket!"
-
-ReactionPanel_Description: true
-ReactionDescription: "Create a support ticket to contact a member of staff."
-
-ReactionPanel_Thumbnail: true
-ReactionThumbnail: "https://hotemoji.com/images/dl/5/ticket-emoji-by-twitter.png"
-
-ReactionPanel_Image: true
-ReactionImage: "https://wallpapercave.com/wp/wp4462546.jpg"
-
-# --- Creation Config ---
-#      --- Start ---
-
-# Available Placeholders:
-
-# %ticketusername% - User who created the ticket.
-# <@%ticketauthor%> - Tags the user who created the ticket.
-# <#%ticketid%> - Mentions the ticket channel.
-
-
-Ticket_Title: "Server Support | %ticketusername%"
-TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
-
-Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
-NoTicketSubject: "No Reason Provided!"
-
-TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
-
-AddedUser: "👍 <@%user%> has been added to this ticket"
-RemovedUser: "👍 <@%user%> has been removed from this ticket"
-
-
-TicketLockReaction: "🔒"
-TicketDeleteReaction: "⛔"
-
-TranscriptSavedMessage: "📝 **Transcript Saved!**"
-TicketLockMessage: "❌ **Ticket Locked!**"
-TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
-TicketDeleteTime: 5000 # Time must be set in miliseconds.
-
-# --- Closing Config ---
-#    --- Start ---
-
-ClosingTicket: ":warning: You have requested to close your support ticket."
-ClosingConfirmation_Word: "confirm"
-CloseConfirmation: true
-
-# --- Departments Config ---
-#     --- Start ---
-
-TicketDepartments: true
-
-AllowStaff: true
-# If set to true users with the "Staff" role will not be able to view tickets 
-# without a valid department role set below.
-
-# Set to false to allow "Staff" to see tickets whether its a department for them or not.
-
-DepartmentEmoji_1: "🙋"
-DepartmentEmoji_2: "💸"
-DepartmentEmoji_3: "📗"
-# Ticket emojis, the emojis are what users will need to react with inorder to proceed furthur if departments are enabled.
-
-DepartmentTitle_1: "Support"
-DepartmentTitle_2: "Billing"
-DepartmentTitle_3: "Other"
-# Ticket department title, This is the title for a ticket department to help users know what is available.
-
-DepartmentRole_1: "Support"
-DepartmentRole_2: "Admin"
-DepartmentRole_3: "Support"
-# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been choosen. 
-
-# --------------------------------
-#  System Messages Configuration
-# --------------------------------
-
-# Available Placeholders:
-# %guildname% - This displays the name of the discord server.
-
-SystemMessages: true
-SystemMessage_EmbedFooter: false
-
-SystemMessage_Channel: "system-messages"
-SystemMessage_Type: "embed"
-# There are 2 types of how you can send system messages, 'normal' or 'embed'
-
-SystemMessage_Icon: "USER"
-# USER - This will display the user's icon of who joins.
-# BOT - This will display the bot's icon when a someone joins.
-
-Welcome_Title: "User Joined!"
-WelcomeMessage: "Hello %member%, Welcome to %guildname%!"
-# %member% define the user who joined and %guildnamne% defines the server name.
-
-Leave_Title: "User Left!"
-LeaveMessage: "Goodbye %member%, Thank you for visting %guildname%!"
-# %member% define the user who left and %guildnamne% defines the server name.
-
-# -------------------------
-#  Links Configuration
-# -------------------------
-
-LinksTitle: "Server Links"
-
-LINKS:
-  "Website": "https://www.example.com"
-  "Store": "https://store.example.com"
-  "Discord": "https://discord.gg/example"
-# "Twitter": "https://twitter.com/example"
-# "Add More": "Just follow this format!"
-
-# --------------------------
-#  Suggestion Configuration
-# --------------------------
-
-SuggestionChannel: "suggestions"
-SuggestionTitle: "Suggestion"
-
-SuggestionStarter: "What would you like to suggest?"
-SuggestReact_1: 👍
-SuggestReact_2: 👎
-
-# ----------------------------
-#  Announcement Configuration
-# ----------------------------
-
-AnnouncementChannel: "announcements"
-AnnouncementTitle: "Servername Announcement"
-AnnouncementIcon: "https://i.imgur.com/HbkZyB7.png"
-
-AnnouncementStarter: "What would you like to announce?"
-
-# --------------------------
-#  Moderation Configuration
-# --------------------------
-
-BanTitle: "User Banned!"
-DaysBannedFor: 7
-BanLogColour: "#D911B4"
-
-KickTitle: "User Kicked!"
-KickLogColour: "#D9B111"
-
-ModThumbnail: "https://i.imgur.com/l6P3DF6.png"
-ModLogChannel: "mod-logs"
-
-PruneLogTitle: "Bulk Delete"
-PruneThumbnail: "https://i.imgur.com/OAgW2vR.png"
-PruneColour: "#1BA30C"
-
-BlacklistTitle: "Blacklisted User"
-BlacklistColour: "#000000"
-
-# --------------------------
-#  Command Configuration
-# --------------------------
-
-# --- User Commands ---
-
-HelpCommand: "help"
-LinksCommand: "links"
-PingCommand: "ping"
-SuggestCommand: "suggest"
-
-# --- Ticket Commands ---
-
-NewTicket: "ticket"
-CloseTicket: "close"
-AddUser: "add"
-RemoveUser: "remove"
-RenameTicket: "rename"
-
-# --- Staff/Admin Commands ---
-
-BotSay: "say"
-PurgeMessage: "purge"
-
-AnnounceCommand: "announce"
-BanUser: "ban"
-KickUser: "kick"
-BlacklistUser: "blacklist"
-
-# --------------------------
-#  Messages Configuration
-# --------------------------
-
-# --- Command Messages ---
-
-NewTicketDesc: "Create a new support ticket"
-AnnounceDesc: "Create a server announcement"
-CloseTicketDesc: "Close your support ticket"
-LinksDesc: "View some important links"
-PingDesc: "Get the bot's latency"
-HelpDesc: "Get a list of all the commands"
-RemoveUserDesc: "Remove a user from a support ticket"
-AddUserDesc: "Add a user to a support ticket"
-SuggestionDesc: "Create a server suggestion"
-BotSayDesc: "Say something with the bot"
-BanDesc: "Ban a member from this server."
-KickDesc: "Kick a member from this server."
-PurgeDesc: "Purge messages from the chat."
-BlacklistDesc: "Decline a member to open a ticket"
-
-# Error / Warning Messages
-
-IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
-InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
-UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
-NoValidTicket: ":warning: You cannot execute this command here. This command is used when closing a ticket."
-TicketExists: ":warning: This ticket cannot be opened, It already exists!"

package.json

@@ -1,19 +1,28 @@
 {
   "name": "supportbot",
-  "version": "7.1",
+  "version": "7.4.2",
-  "description": "SupportBot, a free open-source discord ticket application with ease of use.",
+  "description": "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand.",
   "main": "index.js",
   "scripts": {
-    "supportbot": "node index.js"
+    "start": "npm i && node index.js",
+    "test": "node index.js test"
+  },
+  "repository": {
+    "type": "git",
+    "url": "git+https://github.com/Emerald-Services/SupportBot.git"
   },
-  "keywords": [
-    "supportbot"
-  ],
   "author": "Emerald Services",
   "license": "MIT",
+  "bugs": {
+    "url": "https://github.com/Emerald-Services/SupportBot/issues"
+  },
+  "homepage": "https://github.com/Emerald-Services/SupportBot#readme",
   "dependencies": {
-    "discord.js": "^12.5.3",
+    "@vitalets/google-translate-api": "^8.0.0",
+    "discord.js": "^13.6.0",
     "js-yaml": "^4.1.0",
-    "jsdom": "^16.7.0"
+    "moment": "^2.29.3",
+    "translate": "^1.4.1",
+    "twitter": "^1.7.1"
   }
 }

storage/SupportTickets.json

@@ -1 +0,0 @@
-{}

storage/TicketID.json

@@ -1 +0,0 @@
-{}

storage/ticketreaction.yml

@@ -1 +0,0 @@
-ReactionMessage_ID: ''

supportbot-config.yml

@@ -1,300 +0,0 @@
-#      ___                            _    ___        _   
-#     / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_ 
-#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |  
-#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|  
-#                |_|  |_|                                  
-#
-#           SupportBot created by Emerald Services
-#           Installed with MIT License
-#
-#           Discord Support: https://emeraldsrv.dev/discord
-
-SupportBot_Version: "7.1"
-
-# -------------------------
-#   General Configuration
-# -------------------------
-
-Token: "BOT_TOKEN_HERE"
-Prefix: "!"
-Bot_Name: "SupportBot"
-
-DeleteMessages: true
-# Should the bot delete command messages after executed?
-
-# -------------------------
-#  Activity Configuration
-# -------------------------
-
-BotActivity: "-help | SupportBot"
-
-StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
-# Set The ActivityType to "STREAMING" for a streaming status!
-
-ActivityType: "PLAYING"
-# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
-
-# -------------------------
-#  Embed Configuration
-# -------------------------
-
-EmbedColour: "#f74343"
-EmbedFooter: "SupportBot | The #1 Supportive Discord Bot"
-
-ErrorColour: "#d12519"
-SuccessColour: "#04b545"
-WarningColour: "#fca117" 
-
-# -------------------------
-#  Help Configuration
-# -------------------------
-
-HelpMenu: true # Do not change!
-SendHelpPage: "channel" # Set to channel or dm
-
-# -------------------------
-#  Role Configuration
-# -------------------------
-
-AutoRole: true
-AutoRole_Role: "Member"
-LockdownRole: "@everyone"
-
-Staff: "Staff"
-Admin: "Admin"
-TicketBlackListRole: "Blacklisted"
-
-# -------------------------
-#  Tickets Configuration
-# -------------------------
-
-# --- General Config ---
-#     --- Start ---
-
-TicketCategory: "▬▬ TICKETS ▬▬"
-TicketChannel: "ticket"
-
-TicketLog: "ticket-logs"
-TranscriptLog: "transcripts"
-
-TranscriptTitle: "Ticket Transcript"
-TicketLog_Title: "Ticket Log"
-TicketBlackListMessage: "You are not allowed to open a ticket"
-
-TicketSubject: "description"
-# "description" will displays the ticket reason within the channel description
-# "embed" will displays the ticket reason within the ticket embed
-
-AllowTicketMentions: true
-# Set to true to allow the ticket to mention the author and the support team.
-# Set to false to dis-allow mentions within tickets.
-
-# --- Panel Config ---
-#   --- Start ---
-
-ReactionChannel: "create-ticket"
-ReactionEmoji: "📩" 
-# For cusomt emojis: <:emoji_name:EMOJI_ID>
-
-ReactionTickets: true
-ReactionMessage: "React with %reaction_emoji% to create a Support Ticket!"
-
-ReactionPanel_Description: true
-ReactionDescription: "Create a support ticket to contact a member of staff."
-
-ReactionPanel_Thumbnail: true
-ReactionThumbnail: "https://hotemoji.com/images/dl/5/ticket-emoji-by-twitter.png"
-
-ReactionPanel_Image: true
-ReactionImage: "https://wallpapercave.com/wp/wp4462546.jpg"
-
-# --- Creation Config ---
-#      --- Start ---
-
-# Available Placeholders:
-
-# %ticketusername% - User who created the ticket.
-# <@%ticketauthor%> - Tags the user who created the ticket.
-# <#%ticketid%> - Mentions the ticket channel.
-
-Ticket_Title: "Server Support | %ticketusername%"
-TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
-
-Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
-NoTicketSubject: "No Reason Provided!"
-
-TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
-
-AddedUser: "👍 <@%user%> has been added to this ticket"
-RemovedUser: "👍 <@%user%> has been removed from this ticket"
-
-
-TicketLockReaction: "🔒"
-TicketDeleteReaction: "⛔"
-
-TranscriptSavedMessage: "📝 **Transcript Saved!**"
-TicketLockMessage: "❌ **Ticket Locked!**"
-TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
-TicketDeleteTime: 5000 # Time must be set in miliseconds.
-
-# --- Closing Config ---
-#    --- Start ---
-
-ClosingTicket: ":warning: You have requested to close your support ticket."
-ClosingConfirmation_Word: "confirm"
-CloseConfirmation: true
-
-# --------------------------------
-#  System Messages Configuration
-# --------------------------------
-
-# Available Placeholders:
-# %guildname% - This displays the name of the discord server.
-
-SystemMessages: true
-SystemMessage_EmbedFooter: false
-
-SystemMessage_Channel: "system-messages"
-SystemMessage_Type: "embed"
-# There are 2 types of how you can send system messages, 'normal' or 'embed'
-
-SystemMessage_Icon: "USER"
-# USER - This will display the user's icon of who joins.
-# BOT - This will display the bot's icon when a someone joins.
-# CUSTOM - This will allow you to use a custom image, set this below!
-SystemMessageIcon_URL: "https://imgur.com/example.png"
-
-Welcome_Title: "User Joined!"
-WelcomeMessage: "Hello %member%, Welcome to %guildname%!"
-# %member% define the user who joined and %guildnamne% defines the server name.
-
-Leave_Title: "User Left!"
-LeaveMessage: "Goodbye %member%, Thank you for visting %guildname%!"
-# %member% define the user who left and %guildnamne% defines the server name.
-
-# -------------------------
-#  Links Configuration
-# -------------------------
-
-LinksTitle: "Server Links"
-
-LINKS:
-  "Website": "https://www.example.com"
-  "Store": "https://store.example.com"
-  "Discord": "https://discord.gg/example"
-# "Twitter": "https://twitter.com/example"
-# "Add More": "Just follow this format!"
-
-# --------------------------
-#  Suggestion Configuration
-# --------------------------
-
-SuggestionChannel: "suggestions"
-SuggestionTitle: "Suggestion"
-
-SuggestionStarter: "What would you like to suggest?"
-SuggestReact_1: 👍
-SuggestReact_2: 👎
-
-SuggestionMessage_Icon: "USER"
-# USER - This will display the user's icon of who joins.
-# BOT - This will display the bot's icon when a someone joins.
-# CUSTOM - This will allow you to use a custom image, set this below!
-SuggestionIcon_URL: "https://imgur.com/example.png"
-
-# ----------------------------
-#  Announcement Configuration
-# ----------------------------
-
-AnnouncementChannel: "announcements"
-AnnouncementTitle: "Servername Announcement"
-AnnouncementIcon: "https://i.imgur.com/HbkZyB7.png"
-
-AnnouncementStarter: "What would you like to announce?"
-
-# --------------------------
-#  Moderation Configuration
-# --------------------------
-
-ChatLog_Title: "Chat Log"
-ChatLogChannel: "chat-logs"
-ChatLogColour: "#1BA30C"
-ChatLog_Thumbnail: "https://cdn.iconscout.com/icon/free/png-256/chat-2639493-2187526.png"
-ChatLogSavedMessage: "📝 **Channel Transcript Saved!**"
-
-BanTitle: "User Banned!"
-DaysBannedFor: 7
-BanLogColour: "#D911B4"
-
-KickTitle: "User Kicked!"
-KickLogColour: "#D9B111"
-
-ModThumbnail: "https://i.imgur.com/l6P3DF6.png"
-ModLogChannel: "mod-logs"
-
-PruneLogTitle: "Bulk Delete"
-PruneThumbnail: "https://i.imgur.com/OAgW2vR.png"
-PruneColour: "#1BA30C"
-
-BlacklistTitle: "Blacklisted User"
-BlacklistColour: "#000000"
-
-# --------------------------
-#  Command Configuration
-# --------------------------
-
-# --- User Commands ---
-
-HelpCommand: "help"
-LinksCommand: "links"
-PingCommand: "ping"
-SuggestCommand: "suggest"
-
-# --- Ticket Commands ---
-
-NewTicket: "ticket"
-CloseTicket: "close"
-AddUser: "add"
-RemoveUser: "remove"
-RenameTicket: "rename"
-
-# --- Staff/Admin Commands ---
-
-ChatLog: "transcript"
-BotSay: "say"
-PurgeMessage: "purge"
-
-AnnounceCommand: "announce"
-BanUser: "ban"
-KickUser: "kick"
-BlacklistUser: "blacklist"
-
-# --------------------------
-#  Messages Configuration
-# --------------------------
-
-# --- Command Messages ---
-
-BotSayDesc: "Say something with the bot"
-ChatLogDesc: "Get a transcript of a channel"
-NewTicketDesc: "Create a new support ticket"
-AnnounceDesc: "Create a server announcement"
-CloseTicketDesc: "Close your support ticket"
-LinksDesc: "View some important links"
-PingDesc: "Get the bot's latency"
-HelpDesc: "Get a list of all the commands"
-RemoveUserDesc: "Remove a user from a support ticket"
-AddUserDesc: "Add a user to a support ticket"
-SuggestionDesc: "Create a server suggestion"
-BanDesc: "Ban a member from this server."
-KickDesc: "Kick a member from this server."
-PurgeDesc: "Purge messages from the chat."
-BlacklistDesc: "Decline a member to open a ticket"
-
-# Error / Warning Messages
-
-IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
-InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
-UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
-NoValidTicket: ":warning: You cannot execute this command here. This command is used when closing a ticket."
-TicketExists: ":warning: This ticket cannot be opened, It already exists!"

utils/TicketNumber.js

@@ -1,72 +0,0 @@
-// SupportBot Utils
-// Ticket Numbers
-
-const discord = require("discord.js")
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-class TicketNumberID {
-    
-        static pad(guildId) {
-            let n = this.get(guildId) + '';
-            let z = '0';
-            let width = 4;
-            setTimeout(() => {
-                this.set(guildId, this.get(guildId) + 1);
-            }, 50);
-            return n.length >= width ? n : new Array(width - n.length + 1).join(z) + n;
-    }
-    
-    static get(guildId) {
-    
-        let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
-
-        if (!ticketnumberID[guildId]) {
-            ticketnumberID[guildId] = {
-                id: 0
-            }
-
-            fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
-                if (err) console.log(err);
-            });
-
-            return 0;
-    
-            
-        } else {
-            return ticketnumberID[guildId].id;
-        }
-    }
-    
-    static set(guildId, value) {
-        let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
-        
-        ticketnumberID[guildId] = {
-            id: value
-        }
-
-        fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
-            if (err) console.log(err);
-        });
-
-        return value;
-    }
-    
-    static reset(guildId) {
-        let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
-        
-        ticketnumberID[guildId] = {
-            id: 0
-        }
-
-        fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
-            if (err) console.log(err);
-        });
-
-        return 0;
-    }
-}
-
-module.exports = TicketNumberID;