v7.7.3

Create CODE_OF_CONDUCT.md

.github/FUNDING.yml

@@ -0,0 +1,3 @@
+# These are supported funding model platforms
+
+github: [Emerald-Services]

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,38 @@
+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Desktop (please complete the following information):**
+ - OS: [e.g. iOS]
+ - Browser [e.g. chrome, safari]
+ - Version [e.g. 22]
+
+**Smartphone (please complete the following information):**
+ - Device: [e.g. iPhone6]
+ - OS: [e.g. iOS8.1]
+ - Browser [e.g. stock browser, safari]
+ - Version [e.g. 22]
+
+**Additional context**
+Add any other context about the problem here.

.github/workflows/node.js.yml

@@ -1,31 +0,0 @@
-# This workflow will do a clean install of node dependencies, build the source code and run tests across different versions of node
-# For more information see: https://help.github.com/actions/language-and-framework-guides/using-nodejs-with-github-actions
-
-name: Node.js CI
-
-on:
-  push:
-    branches: [master]
-  pull_request:
-    branches: [master]
-
-jobs:
-  build:
-    runs-on: ubuntu-latest
-
-    strategy:
-      matrix:
-        node-version: [10.x, 12.x, 14.x, 15.x]
-        # See supported Node.js release schedule at https://nodejs.org/en/about/releases/
-
-    steps:
-      - uses: actions/checkout@v2
-      - name: Use Node.js ${{ matrix.node-version }}
-        uses: actions/setup-node@v1
-        with:
-          node-version: ${{ matrix.node-version }}
-      - run: npm ci
-      - run: npm install discord.js --save
-      - run: npm install js-yaml
-      - run: npm run build --if-present
-      - run: node index.js

.gitignore

@@ -1 +1,2 @@
 node_modules/
+.DS_Store

Addons/hello.js

@@ -5,27 +5,41 @@ const fs = require("fs");
 
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
 
-// Your Addon Config file! Saved in /Addons/Settings/YourAddonConfig.yml
+// Your Addon Config file! Saved in /Addons/Configs/YourAddonConfig.yml
-//  const exampleaddon = yaml.load(fs.readFileSync('./Addons/Settings/YourAddonConfig.yml', 'utf8'));
+// const config = yaml.load(fs.readFileSync('./Addons/Configs/YourAddonConfig.yml', 'utf8'));
 
-const Command = require("../Structures/Command.js");
+const { Command, Event } = require("../Structures/Addon");
 
-module.exports = new Command({
+module.exports.commands = [
-  name: "hello",
+  /*
-  description: "hello",
+  // EXAMPLE COMMAND
-  slashCommandOptions: [],
+  new Command({
-  permission: "SEND_MESSAGES",
+    name: "hello",
+    description: "hello",
+    options: [],
+    permissions: ["SEND_MESSAGES"],
+    async run(interaction) {
+      const Embed = new Discord.MessageEmbed()
+        .setDescription("Hello World!")
+        .setColor(supportbot.InfoColour);
 
-  async run(interaction) {
+      interaction.reply({
-    const Embed = new Discord.MessageEmbed()
+        embeds: [Embed],
-      .setDescription("Hello World!")
+      });
-      .setColor(supportbot.InfoColour);
+    },
-
+  }),
-    interaction.reply({
+  */
-      embeds: [Embed],
+];
-    });
+module.exports.events = [
-  },
+  /*
-});
+  // EXAMPLE EVENT
+  new Event("ready", async (client) => {
+    console.log("Bot started!");
+  }), 
+  */
+];

CODE_OF_CONDUCT.md

@@ -0,0 +1,128 @@
+# Contributor Covenant Code of Conduct
+
+## Our Pledge
+
+We as members, contributors, and leaders pledge to make participation in our
+community a harassment-free experience for everyone, regardless of age, body
+size, visible or invisible disability, ethnicity, sex characteristics, gender
+identity and expression, level of experience, education, socio-economic status,
+nationality, personal appearance, race, religion, or sexual identity
+and orientation.
+
+We pledge to act and interact in ways that contribute to an open, welcoming,
+diverse, inclusive, and healthy community.
+
+## Our Standards
+
+Examples of behavior that contributes to a positive environment for our
+community include:
+
+* Demonstrating empathy and kindness toward other people
+* Being respectful of differing opinions, viewpoints, and experiences
+* Giving and gracefully accepting constructive feedback
+* Accepting responsibility and apologizing to those affected by our mistakes,
+  and learning from the experience
+* Focusing on what is best not just for us as individuals, but for the
+  overall community
+
+Examples of unacceptable behavior include:
+
+* The use of sexualized language or imagery, and sexual attention or
+  advances of any kind
+* Trolling, insulting or derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or email
+  address, without their explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+## Enforcement Responsibilities
+
+Community leaders are responsible for clarifying and enforcing our standards of
+acceptable behavior and will take appropriate and fair corrective action in
+response to any behavior that they deem inappropriate, threatening, offensive,
+or harmful.
+
+Community leaders have the right and responsibility to remove, edit, or reject
+comments, commits, code, wiki edits, issues, and other contributions that are
+not aligned to this Code of Conduct, and will communicate reasons for moderation
+decisions when appropriate.
+
+## Scope
+
+This Code of Conduct applies within all community spaces, and also applies when
+an individual is officially representing the community in public spaces.
+Examples of representing our community include using an official e-mail address,
+posting via an official social media account, or acting as an appointed
+representative at an online or offline event.
+
+## Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported to the community leaders responsible for enforcement at
+our discord.
+All complaints will be reviewed and investigated promptly and fairly.
+
+All community leaders are obligated to respect the privacy and security of the
+reporter of any incident.
+
+## Enforcement Guidelines
+
+Community leaders will follow these Community Impact Guidelines in determining
+the consequences for any action they deem in violation of this Code of Conduct:
+
+### 1. Correction
+
+**Community Impact**: Use of inappropriate language or other behavior deemed
+unprofessional or unwelcome in the community.
+
+**Consequence**: A private, written warning from community leaders, providing
+clarity around the nature of the violation and an explanation of why the
+behavior was inappropriate. A public apology may be requested.
+
+### 2. Warning
+
+**Community Impact**: A violation through a single incident or series
+of actions.
+
+**Consequence**: A warning with consequences for continued behavior. No
+interaction with the people involved, including unsolicited interaction with
+those enforcing the Code of Conduct, for a specified period of time. This
+includes avoiding interactions in community spaces as well as external channels
+like social media. Violating these terms may lead to a temporary or
+permanent ban.
+
+### 3. Temporary Ban
+
+**Community Impact**: A serious violation of community standards, including
+sustained inappropriate behavior.
+
+**Consequence**: A temporary ban from any sort of interaction or public
+communication with the community for a specified period of time. No public or
+private interaction with the people involved, including unsolicited interaction
+with those enforcing the Code of Conduct, is allowed during this period.
+Violating these terms may lead to a permanent ban.
+
+### 4. Permanent Ban
+
+**Community Impact**: Demonstrating a pattern of violation of community
+standards, including sustained inappropriate behavior,  harassment of an
+individual, or aggression toward or disparagement of classes of individuals.
+
+**Consequence**: A permanent ban from any sort of public interaction within
+the community.
+
+## Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage],
+version 2.0, available at
+https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
+
+Community Impact Guidelines were inspired by [Mozilla's code of conduct
+enforcement ladder](https://github.com/mozilla/diversity).
+
+[homepage]: https://www.contributor-covenant.org
+
+For answers to common questions about this code of conduct, see the FAQ at
+https://www.contributor-covenant.org/faq. Translations are available at
+https://www.contributor-covenant.org/translations.

CONTRIBUTING.md

@@ -0,0 +1,92 @@
+# Contributing
+
+When contributing to this repository, please first discuss the change you wish to make via issue,
+email, or any other method with the owners of this repository before making a change. 
+
+Please note we have a code of conduct, please follow it in all your interactions with the project.
+
+## Pull Request Process
+
+1. Ensure any install or build dependencies are removed before the end of the layer when doing a 
+   build.
+2. Update the README.md with details of changes to the interface, this includes new environment 
+   variables, exposed ports, useful file locations and container parameters.
+3. Increase the version numbers in any examples files and the README.md to the new version that this
+   Pull Request would represent. The versioning scheme we use is [SemVer](http://semver.org/).
+4. You may merge the Pull Request in once you have the sign-off of two other developers, or if you 
+   do not have permission to do that, you may request the second reviewer to merge it for you.
+
+## Code of Conduct
+
+### Our Pledge
+
+In the interest of fostering an open and welcoming environment, we as
+contributors and maintainers pledge to making participation in our project and
+our community a harassment-free experience for everyone, regardless of age, body
+size, disability, ethnicity, gender identity and expression, level of experience,
+nationality, personal appearance, race, religion, or sexual identity and
+orientation.
+
+### Our Standards
+
+Examples of behavior that contributes to creating a positive environment
+include:
+
+* Using welcoming and inclusive language
+* Being respectful of differing viewpoints and experiences
+* Gracefully accepting constructive criticism
+* Focusing on what is best for the community
+* Showing empathy towards other community members
+
+Examples of unacceptable behavior by participants include:
+
+* The use of sexualized language or imagery and unwelcome sexual attention or
+advances
+* Trolling, insulting/derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or electronic
+  address, without explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+### Our Responsibilities
+
+Project maintainers are responsible for clarifying the standards of acceptable
+behavior and are expected to take appropriate and fair corrective action in
+response to any instances of unacceptable behavior.
+
+Project maintainers have the right and responsibility to remove, edit, or
+reject comments, commits, code, wiki edits, issues, and other contributions
+that are not aligned to this Code of Conduct, or to ban temporarily or
+permanently any contributor for other behaviors that they deem inappropriate,
+threatening, offensive, or harmful.
+
+### Scope
+
+This Code of Conduct applies both within project spaces and in public spaces
+when an individual is representing the project or its community. Examples of
+representing a project or community include using an official project e-mail
+address, posting via an official social media account, or acting as an appointed
+representative at an online or offline event. Representation of a project may be
+further defined and clarified by project maintainers.
+
+### Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported by contacting the project team at [INSERT EMAIL ADDRESS]. All
+complaints will be reviewed and investigated and will result in a response that
+is deemed necessary and appropriate to the circumstances. The project team is
+obligated to maintain confidentiality with regard to the reporter of an incident.
+Further details of specific enforcement policies may be posted separately.
+
+Project maintainers who do not follow or enforce the Code of Conduct in good
+faith may face temporary or permanent repercussions as determined by other
+members of the project's leadership.
+
+### Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage], version 1.4,
+available at [http://contributor-covenant.org/version/1/4][version]
+
+[homepage]: http://contributor-covenant.org
+[version]: http://contributor-covenant.org/version/1/4/

Commands/TicketAdd.js

@@ -1,95 +0,0 @@
-// SupportBot | Emerald Services
-// Ticket Add Command
-
-const fs = require("fs");
-
-const Discord = require("discord.js");
-const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
-
-const Command = require("../Structures/Command.js");
-
-async function asyncForEach(array, callback) {
-  for (let index = 0; index < array.length; index++) {
-    await callback(array[index], index, array);
-  }
-}
-
-module.exports = new Command({
-  name: cmdconfig.TicketAdd,
-  description: cmdconfig.TicketAddDesc,
-  slashCommandOptions: [
-    {
-      name: "user",
-      description: "User to add",
-      type: "USER",
-      required: true,
-    },
-  ],
-  permission: "SEND_MESSAGES",
-
-  async run(interaction) {
-    let SupportStaff =
-      interaction.guild.roles.cache.find(
-        (SupportTeam) => SupportTeam.name === supportbot.Staff
-      ) ||
-      interaction.guild.roles.cache.find(
-        (SupportTeam) => SupportTeam.id === supportbot.Staff
-      );
-    let Admins =
-      interaction.guild.roles.cache.find(
-        (AdminUser) => AdminUser.name === supportbot.Admin
-      ) ||
-      interaction.guild.roles.cache.find(
-        (AdminUser) => AdminUser.id === supportbot.Admin
-      );
-
-    const NoPerms = new Discord.MessageEmbed()
-      .setTitle("Invalid Permissions!")
-      .setDescription(
-        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
-      )
-      .setColor(supportbot.WarningColour);
-
-    if (
-      interaction.member.roles.cache.has(SupportStaff.id) ||
-      interaction.member.roles.cache.has(Admins.id)
-    ) {
-      if (
-        !interaction.channel.name.startsWith(`${supportbot.TicketChannel}-`)
-      ) {
-        const Exists = new Discord.MessageEmbed()
-          .setTitle("No Ticket Found!")
-          .setDescription(`${supportbot.NoValidTicket}`)
-          .setColor(supportbot.WarningColour);
-        return interaction.reply({ embeds: [Exists] });
-      }
-
-      let uMember = interaction.options.getUser("user");
-      const UserNotExist = new Discord.MessageEmbed()
-        .setTitle("User Not Found!")
-        .setDescription(
-          `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketAdd} <user#0000>\``
-        )
-        .setColor(supportbot.ErrorColour);
-
-      if (!uMember) return interaction.reply({ embeds: [UserNotExist] });
-
-      interaction.channel.permissionOverwrites.edit(uMember, {
-        VIEW_CHANNEL: true,
-        READ_MESSAGE_HISTORY: true,
-        SEND_MESSAGES: true,
-      });
-
-      const Complete = new Discord.MessageEmbed()
-        .setTitle("User Added!")
-        .setDescription(supportbot.AddedUser.replace(/%user%/g, uMember.id))
-        .setTimestamp()
-        .setColor(supportbot.EmbedColour);
-      interaction.reply({ embeds: [Complete] });
-    } else {
-      return interaction.reply({ embeds: [NoPerms] });
-    }
-  },
-});

Commands/TicketRemove.js

@@ -1,95 +0,0 @@
-// SupportBot | Emerald Services
-// Ticket Remove Command
-
-const fs = require("fs");
-
-const Discord = require("discord.js");
-const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
-
-const Command = require("../Structures/Command.js");
-
-async function asyncForEach(array, callback) {
-  for (let index = 0; index < array.length; index++) {
-    await callback(array[index], index, array);
-  }
-}
-
-module.exports = new Command({
-  name: cmdconfig.TicketRemove,
-  description: cmdconfig.TicketRemoveDesc,
-  slashCommandOptions: [
-    {
-      name: "user",
-      description: "User to remove",
-      type: "USER",
-      required: true,
-    },
-  ],
-  permission: "SEND_MESSAGES",
-
-  async run(interaction) {
-    let SupportStaff =
-      interaction.guild.roles.cache.find(
-        (SupportTeam) => SupportTeam.name === supportbot.Staff
-      ) ||
-      interaction.guild.roles.cache.find(
-        (SupportTeam) => SupportTeam.id === supportbot.Staff
-      );
-    let Admins =
-      interaction.guild.roles.cache.find(
-        (AdminUser) => AdminUser.name === supportbot.Admin
-      ) ||
-      interaction.guild.roles.cache.find(
-        (AdminUser) => AdminUser.id === supportbot.Admin
-      );
-
-    const NoPerms = new Discord.MessageEmbed()
-      .setTitle("Invalid Permissions!")
-      .setDescription(
-        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
-      )
-      .setColor(supportbot.WarningColour);
-
-    if (
-      interaction.member.roles.cache.has(SupportStaff.id) ||
-      interaction.member.roles.cache.has(Admins.id)
-    ) {
-      if (
-        !interaction.channel.name.startsWith(`${supportbot.TicketChannel}-`)
-      ) {
-        const Exists = new Discord.MessageEmbed()
-          .setTitle("No Ticket Found!")
-          .setDescription(`${supportbot.NoValidTicket}`)
-          .setColor(supportbot.WarningColour);
-        return interaction.reply({ embeds: [Exists] });
-      }
-
-      let uMember = interaction.options.getUser("user");
-      const UserNotExist = new Discord.MessageEmbed()
-        .setTitle("User Not Found!")
-        .setDescription(
-          `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketRemove} <user#0000>\``
-        )
-        .setColor(supportbot.ErrorColour);
-
-      if (!uMember) return interaction.reply({ embeds: [UserNotExist] });
-
-      interaction.channel.permissionOverwrites.edit(uMember, {
-        VIEW_CHANNEL: false,
-        READ_MESSAGE_HISTORY: false,
-        SEND_MESSAGES: false,
-      });
-
-      const Complete = new Discord.MessageEmbed()
-        .setTitle("User Removed!")
-        .setDescription(supportbot.RemovedUser.replace(/%user%/g, uMember.id))
-        .setTimestamp()
-        .setColor(supportbot.EmbedColour);
-      interaction.reply({ embeds: [Complete] });
-    } else {
-      return interaction.reply({ embeds: [NoPerms] });
-    }
-  },
-});

Commands/add.js

@@ -0,0 +1,92 @@
+// SupportBot | Emerald Services
+// Ticket Add Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.TicketAdd,
+  description: cmdconfig.TicketAddDesc,
+  options: [
+    {
+      name: "user",
+      description: "User to add",
+      type: "USER",
+      required: true,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!SupportStaff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      !interaction.member.roles.cache.has(SupportStaff.id) &&
+      !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ ephemeral: true, embeds: [NoPerms] });
+
+    let TicketData = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    let ticket = await TicketData.tickets.findIndex(
+      (t) => t.id === interaction.channel.id
+    );
+    if (ticket === -1) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(supportbot.NoValidTicket)
+        .setColor(supportbot.WarningColour);
+      return interaction.reply({ ephemeral: true, embeds: [Exists] });
+    }
+
+    let uMember = interaction.options.getUser("user");
+    const UserNotExist = new Discord.MessageEmbed()
+      .setTitle("User Not Found!")
+      .setDescription(
+        `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketAdd} <user#0000>\``
+      )
+      .setColor(supportbot.ErrorColour);
+
+    if (!uMember) return interaction.reply({ embeds: [UserNotExist] });
+
+    await interaction.channel.permissionOverwrites.edit(uMember.id, {
+      VIEW_CHANNEL: true,
+    });
+    const Complete = new Discord.MessageEmbed()
+      .setTitle("User Added!")
+      .setDescription(supportbot.AddedUser.replace(/%user%/g, uMember.id))
+      .setTimestamp()
+      .setColor(supportbot.EmbedColour);
+    interaction.reply({ embeds: [Complete] });
+    TicketData.tickets[ticket].subUsers.push(uMember.id);
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(TicketData, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+  },
+});

Commands/close.js

@@ -0,0 +1,199 @@
+// SupportBot | Emerald Services
+// Close Ticket Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.CloseTicket,
+  description: cmdconfig.CloseTicketDesc,
+  options: [
+    {
+      name: "reason",
+      description: "Ticket Close Reason",
+      type: "STRING",
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole, getChannel } = interaction.client;
+    if (supportbot.StaffOnly) {
+      let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+      let Admin = await getRole(supportbot.Admin, interaction.guild);
+      if (!SupportStaff || !Admin)
+        return interaction.reply(
+          "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+        );
+      const NoPerms = new Discord.MessageEmbed()
+        .setTitle("Invalid Permissions!")
+        .setDescription(
+          `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+        )
+        .setColor(supportbot.WarningColour);
+
+      if (
+        !interaction.member.roles.cache.has(SupportStaff.id) &&
+        !interaction.member.roles.cache.has(Admin.id)
+      )
+        return interaction.reply({ embeds: [NoPerms] });
+    }
+    await interaction.deferReply();
+    let tickets = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    let TicketData = await tickets.tickets.findIndex(
+      (t) => t.id === interaction.channel.id
+    );
+    let ticket = tickets.tickets[TicketData];
+    if (TicketData === -1) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(supportbot.NoValidTicket)
+        .setColor(supportbot.WarningColour);
+      return interaction.followUp({ embeds: [Exists] });
+    }
+    let tUser = interaction.client.users.cache.get(ticket.user);
+    let transcriptChannel = await getChannel(
+      supportbot.TranscriptLog,
+      interaction.guild
+    );
+    let logChannel = await getChannel(supportbot.TicketLog, interaction.guild);
+    let reason =
+      (await interaction.options?.getString("reason")) || "No Reason Provided.";
+
+    if (!transcriptChannel || !logChannel)
+      return interaction.followUp("Some Channels seem to be missing!");
+    if (supportbot.CloseConfirmation) {
+      const CloseTicketRequest = new Discord.MessageEmbed()
+        .setTitle(`**${supportbot.ClosingTicket}**`)
+        .setDescription(
+          `Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `
+        )
+        .setColor(supportbot.EmbedColour);
+      await interaction.followUp({ embeds: [CloseTicketRequest] });
+      let filter = (m) =>
+        m.content.toLowerCase() === supportbot.ClosingConfirmation_Word &&
+        m.author.id === interaction.user.id;
+      await interaction.channel.awaitMessages({
+        filter,
+        max: 1,
+        time: 20000,
+        errors: ["time"],
+      });
+    }
+    try {
+      tickets.tickets[TicketData].open = false;
+      fs.writeFileSync(
+        "./Data/TicketData.json",
+        JSON.stringify(tickets, null, 4),
+        (err) => {
+          if (err) console.error(err);
+        }
+      );
+      await interaction.followUp(`**${supportbot.ClosingTicket}**`);
+      const transcriptEmbed = new Discord.MessageEmbed()
+        .setTitle(supportbot.TranscriptTitle)
+        .setColor(supportbot.EmbedColour)
+        .setFooter({
+          text: supportbot.EmbedFooter,
+          iconURL: interaction.user.displayAvatarURL(),
+        })
+        .addField(
+          "Ticket",
+          `${interaction.channel.name} (${interaction.channel.id})`
+        )
+        .addField(
+          "User",
+          `${tUser?.username || "N/A"}#${tUser?.discriminator || "N/A"} (${
+            tUser?.id || ticket.user
+          })`
+        )
+        .addField("Closed By", interaction.user.tag)
+        .addField("Reason", reason);
+      const logEmbed = new Discord.MessageEmbed()
+        .setTitle(supportbot.TicketLog_Title)
+        .setColor(supportbot.EmbedColour)
+        .setFooter({
+          text: supportbot.EmbedFooter,
+          iconURL: interaction.user.displayAvatarURL(),
+        })
+        .addField(
+          "Ticket",
+          `${interaction.channel.name} (${interaction.channel.id})`
+        )
+        .addField(
+          "User",
+          `${tUser?.username || "N/A"}#${tUser?.discriminator || "N/A"} (${
+            tUser?.id || ticket.user
+          })`
+        )
+        .addField("Closed By", interaction.user.tag)
+        .addField("Reason", reason);
+      let msgs = await interaction.channel.messages.fetch({ limit: 100 });
+      let html = "";
+
+      msgs = msgs.sort((a, b) => a.createdTimestamp - b.createdTimestamp);
+      html += `<style>* {background-color: #2c2f33;color: #fff;font-family: Arial, Helvetica, sans-serif;}</style>`;
+      html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
+      html += `<strong>Ticket:</strong> ${interaction.channel.name}<br>`;
+      html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
+
+      await msgs.forEach((msg) => {
+        if (msg.content) {
+          html += `<strong>User:</strong> ${msg.author.tag}<br>`;
+          html += `<strong>Message:</strong> ${msg.content}<br>`;
+          html += `-----<br><br>`;
+        }
+      });
+      if (!(supportbot.DisableTicketLogChannel)) {
+        await logChannel.send({ embeds: [logEmbed] }).catch((err) => {
+          console.error(err);
+        });
+      }
+      let file = new Discord.MessageAttachment(
+        Buffer.from(html),
+        `${interaction.channel.name}.html`
+      );
+      await transcriptChannel
+        .send({ embeds: [transcriptEmbed], files: [file] })
+        .catch(async (err) => {
+          console.error(err);
+        });
+
+      if (supportbot.DMTranscripts) {
+
+        await tUser
+        ?.send({ embeds: [transcriptEmbed], files: [file] })
+        .catch(async (err) => {
+          console.error(err);
+        });
+      if (ticket.subUsers) {
+        ticket.subUsers.forEach(async (subUser) => {
+          await interaction.client.users.cache
+            .get(subUser)
+            ?.send({ embeds: [transcriptEmbed], files: [file] });
+        });
+      }
+
+      }
+
+      await interaction.channel.delete().catch(async (error) => {
+        console.error(error);
+        if (error.code !== Discord.Constants.APIErrors.UNKNOWN_CHANNEL) {
+          console.error("Failed to delete the interaction:", error);
+        }
+      });
+    } catch (error) {
+      console.error(error);
+    }
+  },
+});

Commands/closeticket.js

@@ -1,227 +0,0 @@
-// SupportBot | Emerald Services
-// Close Ticket Command
-
-const fs = require("fs");
-
-const Discord = require("discord.js");
-const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
-
-const Command = require("../Structures/Command.js");
-const TicketNumberID = require("../Structures/TicketID.js");
-
-async function asyncForEach(array, callback) {
-  for (let index = 0; index < array.length; index++) {
-    await callback(array[index], index, array);
-  }
-}
-
-module.exports = new Command({
-  name: cmdconfig.CloseTicket,
-  description: cmdconfig.CloseTicketDesc,
-  slashCommandOptions: [
-    {
-      name: "reason",
-      description: "Ticket Close Reason",
-      type: "STRING",
-    },
-  ],
-  permission: "SEND_MESSAGES",
-
-  async run(interaction) {
-    if (!interaction.channel.name.startsWith(`${supportbot.TicketChannel}-`)) {
-      const Exists = new Discord.MessageEmbed()
-        .setTitle("No Ticket Found!")
-        .setDescription(`${supportbot.NoValidTicket}`)
-        .setColor(supportbot.WarningColour);
-      return interaction.reply({ embed: Exists });
-    }
-
-    if (supportbot.CloseConfirmation) {
-      const CloseTicketRequest = new Discord.MessageEmbed()
-        .setTitle(`**${supportbot.ClosingTicket}**`)
-        .setDescription(
-          `Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `
-        )
-        .setColor(supportbot.EmbedColour);
-
-      interaction
-        .reply(CloseTicketRequest)
-        .then((m) => {
-          interaction.channel
-            .awaitMessages(
-              (response) =>
-                response.content.toLowerCase() ===
-                supportbot.ClosingConfirmation_Word,
-              {
-                max: 1,
-                time: 20000,
-                errors: ["time"],
-              }
-            )
-            .then((collected) => {
-              let logChannel =
-                interaction.guild.channels.cache.find(
-                  (channel) => channel.name === supportbot.TranscriptLog
-                ) ||
-                interaction.guild.channels.cache.find(
-                  (channel) => channel.id === supportbot.TranscriptLog
-                );
-              let user = interaction.user;
-              let reason =
-                interaction.options.getString("reason") ||
-                "No Reason Provided.";
-
-              let name = interaction.channel.name;
-              let ticketChannel = interaction.channel;
-
-              interaction
-                .reply(`**${supportbot.ClosingTicket}**`)
-
-                .then(() => {
-                  const logEmbed = new Discord.MessageEmbed()
-                    .setTitle(supportbot.TranscriptTitle)
-                    .setColor(supportbot.EmbedColour)
-                    .setFooter(supportbot.EmbedFooter)
-                    .addField("Closed By", interaction.user.tag)
-                    .addField("Reason", reason);
-
-                  interaction.channel.interactions
-                    .fetch({ limit: 100 })
-                    .then((msgs) => {
-                      let html = "";
-
-                      msgs = msgs.sort(
-                        (a, b) => a.createdTimestamp - b.createdTimestamp
-                      );
-                      html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
-                      html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
-                      html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
-
-                      msgs.forEach((msg) => {
-                        if (msg.content) {
-                          html += `<strong>User:</strong> ${msg.author.tag}<br>`;
-                          html += `<strong>Message:</strong> ${msg.content}<br>`;
-                          html += `-----<br><br>`;
-                        }
-                      });
-
-                      logChannel.send({ embeds: [logEmbed] }).catch((err) => {
-                        interaction.reply(err);
-                      });
-
-                      let file = new Discord.MessageAttachment(
-                        Buffer.from(html),
-                        `${name}.html`
-                      );
-                      logChannel
-                        .send({ embeds: [logEmbed], files: [file] })
-                        .catch((err) => {
-                          interaction.reply(err);
-                        });
-
-                      interaction.channel.delete().catch((error) => {
-                        if (
-                          error.code !==
-                          Discord.Constants.APIErrors.UNKNOWN_CHANNEL
-                        ) {
-                          console.error(
-                            "Failed to delete the interaction:",
-                            error
-                          );
-                        }
-                      });
-                    });
-                });
-            });
-        })
-        .catch(() => {
-          interaction
-            .followUp({
-              content: "The request to close the ticket has timed out.",
-            })
-            .then((m2) => setTimeout(() => interaction.channel.delete(3000)));
-        });
-    }
-
-    if (!supportbot.CloseConfirmation) {
-      let logChannel =
-        interaction.guild.channels.cache.find(
-          (channel) => channel.name === supportbot.TranscriptLog
-        ) ||
-        interaction.guild.channels.cache.find(
-          (channel) => channel.id === supportbot.TranscriptLog
-        );
-      let user = interaction.user;
-      let reason =
-        (await interaction.options.getString("reason")) ||
-        "No Reason Provided.";
-
-      let name = interaction.channel.name;
-      let ticketChannel = interaction.channel;
-
-      interaction
-        .reply(`**${supportbot.ClosingTicket}**`)
-
-        .then(() => {
-          const logEmbed = new Discord.MessageEmbed()
-            .setTitle(supportbot.TranscriptTitle)
-            .setColor(supportbot.EmbedColour)
-            .setFooter(supportbot.EmbedFooter)
-            .addField("Closed By", interaction.user.tag)
-            .addField("Reason", reason);
-
-          interaction.channel.interactions
-            .fetch({ limit: 100 })
-            .then((msgs) => {
-              let html = "";
-
-              msgs = msgs.sort(
-                (a, b) => a.createdTimestamp - b.createdTimestamp
-              );
-              html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
-              html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
-              html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
-
-              msgs.forEach((msg) => {
-                if (msg.content) {
-                  html += `<strong>User:</strong> ${msg.author.tag}<br>`;
-                  html += `<strong>Message:</strong> ${msg.content}<br>`;
-                  html += `-----<br><br>`;
-                }
-              });
-
-              logChannel.send({ embeds: [logEmbed] }).catch((err) => {
-                interaction.reply(err);
-              });
-
-              let file = new Discord.MessageAttachment(
-                Buffer.from(html),
-                `${name}.html`
-              );
-              logChannel
-                .send({ embeds: [logEmbed], files: [file] })
-                .catch((err) => {
-                  interaction.reply(err);
-                });
-
-              interaction.channel.delete().catch((error) => {
-                if (
-                  error.code !== Discord.Constants.APIErrors.UNKNOWN_CHANNEL
-                ) {
-                  console.error("Failed to delete the interaction:", error);
-                }
-              });
-            });
-        })
-        .catch(() => {
-          interaction
-            .followUp({
-              content: "The request to close the ticket has timed out.",
-            })
-            .then((m2) => setTimeout(() => interaction.channel.delete(3000)));
-        });
-    }
-  },
-});

Commands/embed.js

@@ -5,47 +5,71 @@ const fs = require("fs");
 
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
 
 const Command = require("../Structures/Command.js");
 
 module.exports = new Command({
   name: cmdconfig.EmbedCommand,
   description: cmdconfig.EmbedCommandDesc,
-  slashCommandOptions: [
+  options: [
     {
-        name: "title",
+      name: "title",
-        description: "Embed Title",
+      description: "Embed Title",
-        type: "STRING",
+      type: "STRING",
-      },
+      required: true,
-
+    },
     {
       name: "message",
       description: "Embed Message",
       type: "STRING",
+      required: true,
+    },
+    {
+      name: "color",
+      description: "Embed HEX Color",
+      type: "STRING",
+      required: false,
+    },
+    {
+      name: "fieldtitle",
+      description: "Add an additional Embed Field",
+      type: "STRING",
+      required: false,
+    },
+    {
+      name: "fieldcontent",
+      description: "Add an additional Embed Field",
+      type: "STRING",
+      required: false,
+    },
+    {
+      name: "thumbnail",
+      description: "Embed Thumbnail URL",
+      type: "STRING",
+      required: false,
+    },
+    {
+      name: "image",
+      description: "Embed Image URL",
+      type: "STRING",
+      required: false,
     },
-
   ],
-  permission: "SEND_MESSAGES",
+  permissions: ["SEND_MESSAGES"],
 
   async run(interaction) {
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
 
-    let SupportStaff =
+    if (!SupportStaff || !Admin)
-      interaction.guild.roles.cache.find(
+      return interaction.reply(
-        (SupportTeam) => SupportTeam.name === supportbot.Staff
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
-      ) ||
-      interaction.guild.roles.cache.find(
-        (SupportTeam) => SupportTeam.id === supportbot.Staff
       );
-    let Admins =
-      interaction.guild.roles.cache.find(
-        (AdminUser) => AdminUser.name === supportbot.Admin
-      ) ||
-      interaction.guild.roles.cache.find(
-        (AdminUser) => AdminUser.id === supportbot.Admin
-      );
-
     const NoPerms = new Discord.MessageEmbed()
       .setTitle("Invalid Permissions!")
       .setDescription(
@@ -55,24 +79,29 @@ module.exports = new Command({
 
     if (
       interaction.member.roles.cache.has(SupportStaff.id) ||
-      interaction.member.roles.cache.has(Admins.id)
+      interaction.member.roles.cache.has(Admin.id)
     ) {
+      const EmbedTitle = interaction.options.getString("title");
+      const EmbedSubject = interaction.options.getString("message");
+      const EmbedColour = interaction.options.getString("color");
+      const EmbedThumbnail = interaction.options.getString("thumbnail");
+      const EmbedImage = interaction.options.getString("image");
+      const EmbedFieldContent = interaction.options.getString("fieldcontent");
+      const EmbedFieldTitle = interaction.options.getString("fieldtitle");
 
-        const EmbedTitle = interaction.options.getString("title")
+      const EmbedMsg = new Discord.MessageEmbed()
-        const EmbedSubject = interaction.options.getString("message")
+        .setTitle(EmbedTitle)
-    
+        .setDescription(EmbedSubject)
-        const EmbedMsg = new Discord.MessageEmbed()
+        .setColor(EmbedColour)
-          .setTitle(EmbedTitle)
+        .setThumbnail(EmbedThumbnail)
-          .setDescription(EmbedSubject)
+        .setImage(EmbedImage)
-    
+        if (EmbedFieldTitle && EmbedFieldContent) { EmbedMsg.addField(EmbedFieldTitle, EmbedFieldContent) };
-        interaction.reply({
-          embeds: [EmbedMsg],
-        });
 
+      interaction.reply({
+        embeds: [EmbedMsg],
+      });
     } else {
-        return interaction.reply({ embeds: [NoPerms] });
+      return interaction.reply({ embeds: [NoPerms] });
     }
-
   },
-
 });

Commands/help.js

@@ -5,100 +5,85 @@ const fs = require("fs");
 
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
 
 const Command = require("../Structures/Command.js");
 
-async function asyncForEach(array, callback) {
-  for (let index = 0; index < array.length; index++) {
-    await callback(array[index], index, array);
-  }
-}
-
 module.exports = new Command({
   name: cmdconfig.HelpCommand,
   description: cmdconfig.HelpCommandDesc,
-  slashCommandOptions: [],
+  options: [],
-  permission: "SEND_MESSAGES",
+  permissions: ["SEND_MESSAGES"],
 
   async run(interaction) {
-    let SupportStaff =
+    const { getRole } = interaction.client;
-      interaction.guild.roles.cache.find(
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
-        (adminRole) => adminRole.name === supportbot.Staff
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
-      ) ||
+    if (!SupportStaff || !Admin)
-      interaction.guild.roles.cache.find(
+      return interaction.reply(
-        (staffRole) => staffRole.id === supportbot.Staff
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
-      );
-    let AdminStaff =
-      interaction.guild.roles.cache.find(
-        (adminRole) => adminRole.name === supportbot.Admin
-      ) ||
-      interaction.guild.roles.cache.find(
-        (adminRole) => adminRole.id === supportbot.Admin
       );
 
-    if (supportbot.HelpMenu) {
+    let botCommands = "";
-      let botCommands = "";
+    botCommands += `**/${cmdconfig.HelpCommand}** ${cmdconfig.HelpCommandDesc}\n`;
-      botCommands += `**/${cmdconfig.HelpCommand}** ${cmdconfig.HelpCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.InfoCommand}** ${cmdconfig.InfoCommandDesc}\n`;
-      botCommands += `**/${cmdconfig.InfoCommand}** ${cmdconfig.InfoCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.PingCommand}** ${cmdconfig.PingCommandDesc}\n`;
-      botCommands += `**/${cmdconfig.PingCommand}** ${cmdconfig.PingCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.UserInfoCommand}** ${cmdconfig.UserInfoCommandDesc}\n`;
 
-      let ticketCommands = "";
+    if (supportbot.DisableSuggestions === false) {
-      ticketCommands += `**/${cmdconfig.OpenTicket}** ${cmdconfig.OpenTicketDesc}\n`;
+      botCommands += `**/${cmdconfig.SuggestCommand}** ${cmdconfig.SuggestCommandDesc}\n`;
-      ticketCommands += `**/${cmdconfig.CloseTicket}** ${cmdconfig.CloseTicketDesc}\n`;
-
-      let staffCommands = "";
-      staffCommands += `**/${cmdconfig.TicketAdd}** ${cmdconfig.TicketAddDesc}\n`;
-      staffCommands += `**/${cmdconfig.TicketRemove}** ${cmdconfig.TicketRemoveDesc}\n`;
-
-      const HelpEmbed1 = new Discord.MessageEmbed()
-        .setTitle(supportbot.Name + " Commands")
-        .setThumbnail(interaction.user.displayAvatarURL())
-
-        .addFields(
-          {
-            name: "🖥️ General Commands\n",
-            value: `${botCommands}\n`,
-            inline: false,
-          },
-          {
-            name: "🎫 Support Commands\n",
-            value: `${ticketCommands}\n`,
-            inline: false,
-          }
-        )
-
-        .setColor(supportbot.EmbedColour)
-        .setFooter(supportbot.EmbedFooter, interaction.user.displayAvatarURL());
-
-      if (interaction.member.roles.cache.has(SupportStaff.id)) {
-        HelpEmbed1.addFields({
-          name: "🔐 Staff Commands\n",
-          value: `${staffCommands}\n`,
-          inline: false,
-        });
-      } else {
-        if (interaction.member.roles.cache.has(AdminStaff.id)) {
-          HelpEmbed1.addFields({
-            name: "🔐 Staff Commands\n",
-            value: `${staffCommands}\n`,
-            inline: false,
-          });
-        }
-      }
-
-      if (supportbot.SendHelpPage === "dm") {
-        interaction.user.reply({
-          embeds: [HelpEmbed1],
-        });
-      }
-
-      if (supportbot.SendHelpPage === "channel") {
-        interaction.reply({
-          embeds: [HelpEmbed1],
-        });
-      }
     }
+
+    let ticketCommands = "";
+    ticketCommands += `**/${cmdconfig.OpenTicket}** ${cmdconfig.OpenTicketDesc}\n`;
+    ticketCommands += `**/${cmdconfig.CloseTicket}** ${cmdconfig.CloseTicketDesc}\n`;
+
+    let staffCommands = "";
+    staffCommands += `**/${cmdconfig.TicketAdd}** ${cmdconfig.TicketAddDesc}\n`;
+    staffCommands += `**/${cmdconfig.TicketRemove}** ${cmdconfig.TicketRemoveDesc}\n`;
+    staffCommands += `**/${cmdconfig.UserInfoCommand}** ${cmdconfig.UserInfoCommandDesc}\n`;
+    staffCommands += `**/${cmdconfig.TranslateCommand}** ${cmdconfig.TranslateCommandDesc}\n`;
+
+    const HelpEmbed1 = new Discord.MessageEmbed()
+      .setTitle(supportbot.Name + " Commands")
+      .setThumbnail(interaction.user.displayAvatarURL())
+
+      .addFields(
+        {
+          name: "🖥️ General Commands\n",
+          value: `${botCommands}\n`,
+          inline: false,
+        },
+        {
+          name: "🎫 Support Commands\n",
+          value: `${ticketCommands}\n`,
+          inline: false,
+        }
+      )
+
+      .setColor(supportbot.EmbedColour)
+      .setFooter({
+        text: supportbot.EmbedFooter,
+        iconURL: interaction.user.displayAvatarURL(),
+      });
+
+    if (
+      interaction.member.roles.cache.has(SupportStaff.id) ||
+      interaction.member.roles.cache.has(Admin.id)
+    ) {
+      HelpEmbed1.addFields({
+        name: "🔐 Staff Commands\n",
+        value: `${staffCommands}\n`,
+        inline: false,
+      });
+    }
+
+      interaction.reply({
+        ephemeral: true,
+        embeds: [HelpEmbed1],
+      });
   },
 });

Commands/info.js

@@ -5,16 +5,18 @@ const fs = require("fs");
 
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
 
 const Command = require("../Structures/Command.js");
 
 module.exports = new Command({
   name: cmdconfig.InfoCommand,
   description: cmdconfig.InfoCommandDesc,
-  slashCommandOptions: [],
+  options: [],
-  permission: "SEND_MESSAGES",
+  permissions: ["SEND_MESSAGES"],
 
   async run(interaction) {
     const InfoButton = new Discord.MessageButton()

Commands/ping.js

@@ -5,16 +5,18 @@ const fs = require("fs");
 
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
 
 const Command = require("../Structures/Command.js");
 
 module.exports = new Command({
   name: cmdconfig.PingCommand,
   description: cmdconfig.PingCommandDesc,
-  slashCommandOptions: [],
+  options: [],
-  permission: "SEND_MESSAGES",
+  permissions: ["SEND_MESSAGES"],
 
   async run(interaction) {
     const PingEmbed = new Discord.MessageEmbed()

Commands/remove.js

@@ -0,0 +1,94 @@
+// SupportBot | Emerald Services
+// Ticket Remove Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.TicketRemove,
+  description: cmdconfig.TicketRemoveDesc,
+  options: [
+    {
+      name: "user",
+      description: "User to remove",
+      type: "USER",
+      required: true,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let Staff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!Staff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      !interaction.member.roles.cache.has(Staff.id) &&
+      !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+    let TicketData = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    let ticket = await TicketData.tickets.findIndex(
+      (t) => t.id === interaction.channel.id
+    );
+    if (ticket === -1) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(supportbot.NoValidTicket)
+        .setColor(supportbot.WarningColour);
+      return interaction.reply({ ephemeral: true, embeds: [Exists] });
+    }
+
+    let uMember = interaction.options.getUser("user");
+    const UserNotExist = new Discord.MessageEmbed()
+      .setTitle("User Not Found!")
+      .setDescription(
+        `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketRemove} <user#0000>\``
+      )
+      .setColor(supportbot.ErrorColour);
+
+    if (!uMember) return interaction.reply({ ephemeral: true, embeds: [UserNotExist] });
+
+    await interaction.channel.permissionOverwrites.edit(uMember.id, {
+      VIEW_CHANNEL: false,
+    });
+
+    const Complete = new Discord.MessageEmbed()
+      .setTitle("User Removed!")
+      .setDescription(supportbot.RemovedUser.replace(/%user%/g, uMember.id))
+      .setTimestamp()
+      .setColor(supportbot.EmbedColour);
+    interaction.reply({ embeds: [Complete] });
+    TicketData.tickets[ticket].subUsers = TicketData.tickets[
+      ticket
+    ].subUsers.filter((u) => u !== uMember.id);
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(TicketData, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+  },
+});

Commands/suggest.js

@@ -0,0 +1,84 @@
+// SupportBot | Emerald Services
+// Suggest Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.SuggestCommand,
+  description: cmdconfig.SuggestCommandDesc,
+  options: [
+    {
+      name: "suggestion",
+      description: "Create a Suggestion",
+      type: "STRING",
+      required: true,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getChannel } = interaction.client;
+    const suggestChannel = await getChannel(
+      supportbot.SuggestionChannel,
+      interaction.guild
+    );
+
+    const NoChannel = new Discord.MessageEmbed()
+      .setTitle("Missing Channel!")
+      .setDescription(supportbot.InvalidChannel)
+      .setColor(supportbot.ErrorColour);
+
+    if (!suggestChannel) return interaction.reply({ embeds: [NoChannel] });
+
+    let suggestion = interaction.options.getString("suggestion");
+
+    const SuggestEmbed = new Discord.MessageEmbed()
+      .addField("Suggestion", suggestion, true)
+      .addField("From", `<@${interaction.user.id}>`)
+      .setThumbnail(interaction.user.displayAvatarURL())
+      .setFooter({
+        text: supportbot.EmbedFooter,
+        iconURL: interaction.user.displayAvatarURL(),
+      })
+      .setColor(supportbot.EmbedColour);
+
+    const suggestionMsg = await suggestChannel.send({ embeds: [SuggestEmbed] });
+    if (supportbot.SuggestionUpvote && supportbot.SuggestionDownvote) {
+      await suggestionMsg.react(supportbot.SuggestionUpvote);
+      await suggestionMsg.react(supportbot.SuggestionDownvote);
+
+      if (supportbot.SuggestionThreads) {
+        await suggestionMsg.startThread({
+              name: `Suggestion-releated Thread`,
+              autoArchiveDuration: 60,
+              type: 'GUILD_PUBLIC_THREAD',
+              reason: 'Suggestion-releated thread',
+          })
+    
+        }
+    }
+
+    const Submitted = new Discord.MessageEmbed()
+      .setTitle("Suggestion Submitted!")
+      .setDescription(
+        `:white_check_mark: You have successfully submitted a suggestion.`
+      )
+      .addField("Sent to:", `<#${suggestChannel.id}>`)
+      .setColor(supportbot.SuccessColour);
+
+    return interaction.reply({ 
+      ephemeral: true, 
+      embeds: [Submitted] 
+    })
+    
+  },
+});

Commands/ticket.js

@@ -3,176 +3,173 @@
 
 const fs = require("fs");
 
-const Discord = require("discord.js");
+const {
+  MessageEmbed,
+  Permissions,
+  MessageButton,
+  MessageActionRow,
+} = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
 
 const Command = require("../Structures/Command.js");
 const TicketNumberID = require("../Structures/TicketID.js");
 
-async function asyncForEach(array, callback) {
-  for (let index = 0; index < array.length; index++) {
-    await callback(array[index], index, array);
-  }
-}
-
 module.exports = new Command({
   name: cmdconfig.OpenTicket,
   description: cmdconfig.OpenTicketDesc,
-  slashCommandOptions: [
+  options: [
     {
       name: "reason",
       description: "Ticket Reason",
       type: "STRING",
     },
   ],
-  permission: "SEND_MESSAGES",
+  permissions: ["SEND_MESSAGES"],
 
   async run(interaction) {
-    let reactionUser = interaction.guild.members.cache.get(interaction.user.id);
+    let disableCommand = true;
+    if (interaction.isCommand() && disableCommand)
+      return interaction.reply({
+        content: "This command is disabled",
+        ephemeral: true,
+      });
+    let department = interaction.customId?.split("-")[1] || null;
+    let TicketData = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    const { getRole, getCategory } = interaction.client;
+    let User = interaction.guild.members.cache.get(interaction.user.id);
 
     if (
-      reactionUser.roles.cache.find(
+      supportbot.MaxAllowedTickets &&
-        (role) => role.name === supportbot.TicketBlackListRole
+      TicketData.tickets.filter((t) => t.user === interaction.user.id && t.open)
-      ) ||
+        .length >= supportbot.MaxAllowedTickets
-      reactionUser.roles.cache.find(
+    ) {
-        (role) => role.id === supportbot.TicketBlackListRole
+      return interaction.reply({
+        embeds: [
+          {
+            title: "Too Many Tickets!",
+            description: `You can't have more than ${supportbot.MaxAllowedTickets} open tickets!`,
+            color: supportbot.WarningColour,
+          },
+        ],
+        ephemeral: true,
+      });
+    }
+    if (
+      User.roles.cache.has(
+        getRole(supportbot.TicketBlackListRole, interaction.guild).id
       )
     ) {
-      return interaction
+      return interaction.reply({
-        .reply({
+        content: supportbot.TicketBlackListMessage,
-          content: `<@${interaction.user.id}> ${supportbot.TicketBlackListMessage}`,
+        ephemeral: true,
-        })
+      });
-        .then((msg) => {
-          setTimeout(() => msg.delete(), 3500);
-        });
     }
 
     // Ticket ID
-    let ticketNumberID = TicketNumberID.pad(interaction.guild.id);
+    let ticketNumberID = await TicketNumberID.pad();
 
     // Ticket Subject
     const TicketSubject =
       interaction.options?.getString("reason") || supportbot.NoTicketSubject;
 
-    const TicketExists = new Discord.MessageEmbed()
+    const TicketExists = new MessageEmbed()
       .setTitle("Ticket Exists!")
-      .setDescription(`${supportbot.TicketExists}`)
+      .setDescription(supportbot.TicketExists);
-      .setColor(supportbot.WarningColour);
 
     if (
-      interaction.guild.channels.cache.find(
+      await interaction.guild.channels.cache.find(
         (ticketChannel) =>
-          ticketChannel.name === `${supportbot.TicketChannel}-${ticketNumberID}`
+          ticketChannel.name === `${supportbot.TicketPrefix}${ticketNumberID}`
       )
     ) {
-      return interaction.reply({ embeds: [TicketExists] });
+      return await interaction.reply({
+        embeds: [TicketExists],
+        ephemeral: true,
+      });
     }
-    const Staff =
+    const Staff = await getRole(supportbot.Staff, interaction.guild);
-      interaction.guild.roles.cache.find(
+    const Admin = await getRole(supportbot.Admin, interaction.guild);
-        (SupportTeam) => SupportTeam.name === supportbot.Staff
+    if (!Staff || !Admin)
-      ) ||
+      return interaction.reply({
-      interaction.guild.roles.cache.find(
+        content:
-        (SupportTeam) => SupportTeam.id === supportbot.Staff
+          "Some roles seem to be missing!\nPlease check for errors when starting the bot.",
-      );
+        ephemeral: true,
-    const Admins =
+      });
-      interaction.guild.roles.cache.find(
+    let TicketCategory = await getCategory(
-        (AdminUser) => AdminUser.name === supportbot.Admin
+      supportbot.Departments[department].category,
-      ) ||
+      interaction.guild
-      interaction.guild.roles.cache.find(
+    );
-        (AdminUser) => AdminUser.id === supportbot.Admin
-      );
-    const DeptRole1 =
-      interaction.guild.roles.cache.find(
-        (DepartmentRole) =>
-          DepartmentRole.name === `${supportbot.DepartmentRole_1}`
-      ) ||
-      interaction.guild.roles.cache.find(
-        (DepartmentRole) =>
-          DepartmentRole.id === `${supportbot.DepartmentRole_1}`
-      );
-    const DeptRole2 =
-      interaction.guild.roles.cache.find(
-        (DepartmentRole) =>
-          DepartmentRole.name === `${supportbot.DepartmentRole_2}`
-      ) ||
-      interaction.guild.roles.cache.find(
-        (DepartmentRole) =>
-          DepartmentRole.id === `${supportbot.DepartmentRole_2}`
-      );
-    const DeptRole3 =
-      interaction.guild.roles.cache.find(
-        (DepartmentRole) =>
-          DepartmentRole.name === `${supportbot.DepartmentRole_3}`
-      ) ||
-      interaction.guild.roles.cache.find(
-        (DepartmentRole) =>
-          DepartmentRole.id === `${supportbot.DepartmentRole_3}`
-      );
-    const Author = interaction.user;
-    const Everyone = interaction.guild.id;
     const ticketChannel = await interaction.guild.channels.create(
-      `${supportbot.TicketChannel}-${ticketNumberID}`,
+      `${supportbot.TicketPrefix}${ticketNumberID}`,
       {
         type: "GUILD_TEXT",
+        parent: TicketCategory.id,
+        permissionOverwrites: [
+          {
+            id: Admin.id,
+            allow: [Permissions.FLAGS.VIEW_CHANNEL],
+          },
+          {
+            id: interaction.user.id,
+            allow: [Permissions.FLAGS.VIEW_CHANNEL],
+          },
+          {
+            id: interaction.guild.id,
+            deny: [Permissions.FLAGS.VIEW_CHANNEL],
+          },
+        ],
+      }
+    );
+    if (supportbot.AllowAllStaff) {
+      await ticketChannel.permissionOverwrites.edit(Staff.id, {
+        VIEW_CHANNEL: true,
+      });
+    }
+    if (!department) {
+      await ticketChannel.permissionOverwrites.edit(interaction.user.id, {
+        SEND_MESSAGES: false,
+      });
+    }
+    await TicketData.tickets.push({
+      id: ticketChannel.id,
+      name: ticketChannel.name,
+      user: interaction.user.id,
+      number: ticketNumberID,
+      reason: TicketSubject,
+      open: true,
+      subUsers: [],
+    });
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(TicketData, null, 4),
+      (err) => {
+        if (err) console.error(err);
       }
     );
 
-    if (
+    const CreatedTicket = new MessageEmbed()
-      interaction.channel.name === supportbot.ReactionChannel ||
+      .setDescription(
-      interaction.channel.id === supportbot.ReactionChannel
+        supportbot.TicketCreatedAlert.replace(
-    ) {
+          /%ticketauthor%/g,
-      const CreatedTicket = new Discord.MessageEmbed()
+          interaction.user.id
-        .setDescription(
-          supportbot.TicketCreatedAlert.replace(
-            /%ticketauthor%/g,
-            interaction.user.id
-          )
-            .replace(/%ticketid%/g, ticketChannel.id)
-            .replace(/%ticketusername%/g, interaction.user.username)
         )
-        .setColor(supportbot.EmbedColour);
+          .replace(/%ticketid%/g, ticketChannel.id)
-      interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
+          .replace(/%ticketusername%/g, interaction.user.username)
-    } else {
+      )
-      const CreatedTicket = new Discord.MessageEmbed()
+      .setColor(supportbot.EmbedColour);
-        .setDescription(
+    await interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
-          supportbot.TicketCreatedAlert.replace(
-            /%ticketauthor%/g,
-            interaction.user.id
-          )
-            .replace(/%ticketid%/g, ticketChannel.id)
-            .replace(/%ticketusername%/g, interaction.user.username)
-        )
-        .setColor(supportbot.EmbedColour);
-      interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
-    }
-    let AllowArr = [Staff, Staff, Admins, Author];
-    await asyncForEach(AllowArr, (index) => {
-      ticketChannel.permissionOverwrites.create(index, { VIEW_CHANNEL: true });
-    });
-
-    let DenyArr = [Everyone];
-    await asyncForEach(DenyArr, (index) => {
-      ticketChannel.permissionOverwrites.create(index, { VIEW_CHANNEL: false });
-    });
-
-    let TicketCategory =
-      interaction.guild.channels.cache.find(
-        (category) => category.name === supportbot.TicketCategory
-      ) ||
-      interaction.guild.channels.cache.find(
-        (category) => category.id === supportbot.TicketCategory
-      );
-    if (TicketCategory) {
-      ticketChannel.setParent(TicketCategory.id);
-    }
 
     if (supportbot.AllowTicketMentions) {
-      ticketChannel.send({ content: `${interaction.user}` });
+      await ticketChannel.send(`${interaction.user}`);
     }
 
-    const TicketMessage = new Discord.MessageEmbed()
+    const TicketMessage = new MessageEmbed()
       .setTitle(
         supportbot.Ticket_Title.replace(/%ticketauthor%/g, interaction.user.id)
           .replace(/%ticketid%/g, ticketChannel.id)
@@ -186,176 +183,152 @@ module.exports = new Command({
       .setColor(supportbot.EmbedColour);
 
     if (supportbot.TicketSubject === "embed") {
-      if (TicketSubject != "No Reason Provided.") {
+      if (TicketSubject !== "No Reason Provided.") {
         TicketMessage.addFields({ name: "Reason", value: TicketSubject });
       }
     }
 
     if (supportbot.TicketSubject === "description") {
-      if (TicketSubject != "No Reason Provided.") {
+      if (TicketSubject !== "No Reason Provided.") {
-        ticketChannel.setTopic(
+        await ticketChannel.setTopic(
           `Reason: ${TicketSubject}  -  User ID: ${interaction.user.id}  -  Ticket: ${ticketChannel.name}`
         );
       }
     }
 
-    if (supportbot.TicketDepartments) {
+    if (!department) {
       TicketMessage.addFields({
         name: "Departments",
-        value: ` **${supportbot.DepartmentTitle_1}**\n **${supportbot.DepartmentTitle_2}**\n **${supportbot.DepartmentTitle_3}**`,
+        value: ` **${supportbot.Departments.map((X) => X.title).join("\n")}**`,
       });
     }
-    const CloseButton = new Discord.MessageButton()
+    const CloseButton = new MessageButton()
       .setCustomId("ticketclose")
       .setLabel("Close")
       .setStyle(supportbot.TicketCloseColour)
       .setEmoji(supportbot.TicketCloseEmoji);
 
-    const LockButton = new Discord.MessageButton()
+    const LockButton = new MessageButton()
       .setCustomId("ticketlock")
       .setLabel("Lock")
       .setStyle(supportbot.TicketLockColour)
       .setEmoji(supportbot.TicketLockEmoji);
+    const ClaimButton = new MessageButton()
+      .setCustomId("ticketclaim")
+      .setLabel("Claim")
+      .setStyle(supportbot.TicketClaimColour)
+      .setEmoji(supportbot.TicketClaimEmoji);
 
-    const row2 = new Discord.MessageActionRow().addComponents(
+    const row2 = new MessageActionRow().addComponents(CloseButton, LockButton, ClaimButton);
-      CloseButton,
+    if (!department) {
-      LockButton
+      try {
-    );
+        let buttons = await supportbot.Departments.map((x) =>
-
+          new MessageButton()
-    if (supportbot.TicketDepartments) {
+            .setCustomId("Department" + supportbot.Departments.indexOf(x))
-      let DenyArr = [DeptRole1, DeptRole2, DeptRole3];
+            .setLabel(x.title)
-      await asyncForEach(DenyArr, (index) => {
+            .setStyle(x.color)
-        ticketChannel.permissionOverwrites.create(index, {
+            .setEmoji(x.emoji)
-          VIEW_CHANNEL: false,
+        );
+        const row = new MessageActionRow().addComponents(buttons);
+        const m = await ticketChannel.send({
+          embeds: [TicketMessage],
+          components: [row],
         });
-      });
-      const Department1Button = new Discord.MessageButton()
-        .setCustomId("Department1")
-        .setLabel(`${supportbot.DepartmentTitle_1}`)
-        .setStyle(supportbot.TicketDept1Colour)
-        .setEmoji(supportbot.TicketDept1Emoji);
 
-      const Department2Button = new Discord.MessageButton()
+        let collector;
-        .setCustomId("Department2")
+        try {
-        .setLabel(`${supportbot.DepartmentTitle_2}`)
+          const filter = (i) => i.user.id === interaction.user.id;
-        .setStyle(supportbot.TicketDept2Colour)
+          collector = await m.awaitMessageComponent({
-        .setEmoji(supportbot.TicketDept2Emoji);
+            filter,
-
+            max: 1,
-      const Department3Button = new Discord.MessageButton()
+            componentType: "BUTTON",
-        .setCustomId("Department3")
+            time: supportbot.Timeout * 60000,
-        .setLabel(`${supportbot.DepartmentTitle_3}`)
-        .setStyle(supportbot.TicketDept3Colour)
-        .setEmoji(supportbot.TicketDept3Emoji);
-
-      const row = new Discord.MessageActionRow().addComponents(
-        Department1Button,
-        Department2Button,
-        Department3Button
-      );
-
-      const m = await ticketChannel.send({
-        embeds: [TicketMessage],
-        components: [row],
-      });
-
-      const filter = (i) => {
-        i.deferUpdate();
-        return i.user.id === interaction.user.id;
-      };
-      const collector = m.createMessageComponentCollector({
-        filter,
-        max: 1,
-        componentType: "BUTTON",
-        time: 60000,
-      });
-
-      collector.on("collect", async (i) => {
-        if (i.customId === "Department1") {
-          ticketChannel.permissionOverwrites.edit(DeptRole1, {
-            VIEW_CHANNEL: true,
-            READ_MESSAGE_HISTORY: true,
-            SEND_MESSAGES: true,
           });
-
+        } catch (e) {
-          if (!supportbot.AllowStaff) {
+          if (e.code === "INTERACTION_COLLECTOR_ERROR") {
-            ticketChannel.permissionOverwrites.edit(Staff, {
+            try {
-              VIEW_CHANNEL: false,
+              TicketData = await JSON.parse(
-              READ_MESSAGE_HISTORY: false,
+                fs.readFileSync("./Data/TicketData.json", "utf8")
-              SEND_MESSAGES: false,
+              );
-            });
+              let ticket = await TicketData.tickets.findIndex(
-          }
+                (t) => t.id === ticketChannel.id
-
+              );
-          const Department1 = new Discord.MessageEmbed()
+              TicketData.tickets[ticket].open = false;
-            .setDescription(
+              fs.writeFileSync(
-              `> Thank for reaching out to the **${supportbot.DepartmentTitle_1} Department**. Please provide us information regarding your query.`
+                "./Data/TicketData.json",
-            )
+                JSON.stringify(TicketData, null, 4),
-            .setColor(supportbot.EmbedColour);
+                (err) => {
-          ticketChannel.send({ embeds: [Department1] });
+                  if (err) console.error(err);
-
+                }
-          if (supportbot.AllowTicketMentions) {
+              );
-            ticketChannel.send({ content: `@here` });
+              interaction.user.send(
+                "Your ticket has timed out. Please open a new one, and select a department."
+              );
+            } catch (e) {}
+            return await ticketChannel.delete();
           }
         }
-        i.message.edit({ embeds: [TicketMessage], components: [row2] });
+        let num = collector.customId.split("Department")[1];
+        let role = getRole(supportbot.Departments[num].role, interaction.guild);
+        let title = supportbot.Departments[num].title;
 
-        if (i.customId === "Department2") {
+        await ticketChannel.permissionOverwrites.edit(role.id, {
-          ticketChannel.permissionOverwrites.edit(DeptRole2, {
+          VIEW_CHANNEL: true,
-            VIEW_CHANNEL: true,
+        });
-            READ_MESSAGE_HISTORY: true,
+        await ticketChannel.permissionOverwrites.edit(interaction.user.id, {
-            SEND_MESSAGES: true,
+          SEND_MESSAGES: true,
-          });
+        });
 
-          if (!supportbot.AllowStaff) {
+        await collector.reply({
-            ticketChannel.permissionOverwrites.edit(Staff, {
+          embeds: [
-              VIEW_CHANNEL: false,
+            {
-              READ_MESSAGE_HISTORY: false,
+              description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
-              SEND_MESSAGES: false,
+              color: supportbot.EmbedColour,
-            });
+            },
-          }
+          ],
+        });
 
-          const Department2 = new Discord.MessageEmbed()
+        if (supportbot.AllowTicketMentions) {
-            .setDescription(
+          await ticketChannel.send("@here");
-              `> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`
-            )
-            .setColor(supportbot.EmbedColour);
-          ticketChannel.send({ embeds: [Department2] });
-
-          if (supportbot.AllowTicketMentions) {
-            ticketChannel.send({ content: `@here` });
-          }
-
-          i.message.edit({ embeds: [TicketMessage], components: [row2] });
         }
-        if (i.customId === "Department3") {
+        await collector.message.edit({
-          ticketChannel.permissionOverwrites.edit(DeptRole3, {
+          embeds: [TicketMessage],
-            VIEW_CHANNEL: true,
+          components: [row2],
-            READ_MESSAGE_HISTORY: true,
+        });
-            SEND_MESSAGES: true,
+      } catch (error) {}
-          });
-
-          if (!supportbot.AllowStaff) {
-            ticketChannel.permissionOverwrites.edit(Staff, {
-              VIEW_CHANNEL: false,
-              READ_MESSAGE_HISTORY: false,
-              SEND_MESSAGES: false,
-            });
-          }
-
-          const Department3 = new Discord.MessageEmbed()
-            .setDescription(
-              `> Thank for reaching out to the **${supportbot.DepartmentTitle_3} Department**. Please provide us information regarding your query.`
-            )
-            .setColor(supportbot.EmbedColour);
-          ticketChannel.send({ embeds: [Department3] });
-
-          if (supportbot.AllowTicketMentions) {
-            ticketChannel.send({ content: `@here` });
-          }
-          i.message.edit({ embeds: [TicketMessage], components: [row2] });
-        }
-      });
     } else {
-      ticketChannel.send({ embeds: [TicketMessage], components: [row2] });
+      await ticketChannel.send({
+        embeds: [TicketMessage],
+        components: [row2],
+      });
+      if (department) {
+        let role = await getRole(
+          supportbot.Departments[department].role,
+          interaction.guild
+        );
+        let title = supportbot.Departments[department].title;
+        await ticketChannel.permissionOverwrites.edit(role.id, {
+          VIEW_CHANNEL: true,
+        });
+        let TicketCat = await getCategory(
+          supportbot.Departments[department].category,
+          interaction.guild
+        );
+        await ticketChannel.setParent(TicketCat.id, { lockPermissions: false });
+        if (supportbot.AllowThanksForReachingOutMessage) {
+          await ticketChannel.send({
+            embeds: [
+              {
+                description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
+                color: supportbot.EmbedColour,
+              },
+            ],
+          });
+        }
+      }
+      if (supportbot.AllowTicketMentions) {
+        await ticketChannel.send(supportbot.TicketRoleMention);
+      }
     }
   },
 });

Commands/translate.js

@@ -0,0 +1,108 @@
+// SupportBot | Emerald Services
+// Translate Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(
+  fs.readFileSync("./Configs/commands.yml", "utf8")
+  );
+
+const Command = require("../Structures/Command.js");
+const translate = require("@vitalets/google-translate-api");
+
+module.exports = new Command({
+  name: cmdconfig.TranslateCommand, // Name of command
+  description: cmdconfig.TranslateCommandDesc, // Description of command
+  options: [
+    {
+      type: "STRING",
+      name: "language",
+      description: "A 2 letter language code",
+      required: true,
+    },
+    {
+      type: "STRING",
+      name: "text",
+      description: "The text to translate",
+      required: true,
+    }, // The input text for the translation
+  ],
+  permissions: ["SEND_MESSAGES"], // The permission the user/role at least requires
+
+  async run(interaction) {
+
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+      if (!SupportStaff || !Admin)
+        return interaction.reply(
+          "Some roles seem to be missing!\nPlease check the error logs."
+        );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      !interaction.member.roles.cache.has(SupportStaff.id) &&
+      !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+
+    const { getChannel } = interaction.client;
+    let lang = interaction.options.getString("language"); // Grab choice of language code by user
+    let url = "https://www.science.co.il/language/Codes.php"; // URL to all available language codes
+    let text = await interaction.options.getString("text"); // Grab the text to translate by the user
+    let translatelog = await getChannel(
+      supportbot.TranslateLogChannel,
+      interaction.guild
+    ); // Grab the set logging channel for translations
+
+
+    // Return message if user has provided an invalid language code
+    const result = await translate(text, { to: lang }).catch(async (err) => {
+      if (err && err.code == 400) {
+        await interaction.reply({
+          embeds: [
+            new Discord.MessageEmbed()
+              .setColor(supportbot.WarningColour)
+              .setTitle("Valid Language Codes")
+              .setURL(url)
+              .setDescription(
+                "Click the title to see which 2 letter language codes are valid."
+              ),
+          ],
+          ephemeral: true,
+        });
+      }
+    });
+    if (!result) return;
+
+    // Embed containing language code, original text and translated text
+    let transembed = new Discord.MessageEmbed()
+      .setAuthor({ name: interaction.user.tag, iconURL: interaction.user.displayAvatarURL({ dynamic: true }) })
+      .setColor(supportbot.SuccessColour)
+      .setDescription(`**Translation to ${lang}**`)
+      .addFields(
+        { name: "Original text", value: text },
+        { name: "Translated text", value: result.text },
+      )
+      .setFooter({ text: `Author: ${interaction.user.id}` })
+      .setTimestamp();
+
+    // Send embed [transembed] with translated message to channel
+    await interaction.reply({ embeds: [transembed] });
+
+    // Send embed [transembed] to logging channel
+    await translatelog.send({ embeds: [transembed] });
+  },
+  
+})

Commands/userinfo.js

@@ -0,0 +1,127 @@
+// SupportBot | Emerald Services
+// User Info Command
+
+const fs = require("fs");
+const moment = require("moment");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(
+    fs.readFileSync("./Configs/commands.yml", "utf8")
+);
+
+const Command = require("../Structures/Command.js");
+
+module.exports =   new Command({
+    name: cmdconfig.UserInfoCommand, // Name of command
+    description: cmdconfig.UserInfoCommandDesc, // Description of command
+    options: [
+      {
+        type: "USER",
+        name: "user",
+        description: "The user you want to get info about.",
+        required: true,
+      }, // The user input
+    ],
+    permissions: ["SEND_MESSAGES"], // The permission the user/role at least requires
+
+    async run(interaction) {
+        const { getRole } = interaction.client;
+        let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+        let Admin = await getRole(supportbot.Admin, interaction.guild);
+            if (!SupportStaff || !Admin)
+            return interaction.reply(
+                "Some roles seem to be missing!\nPlease check the error logs."
+            );
+
+        const NoPerms = new Discord.MessageEmbed()
+            .setTitle("Invalid Permissions!")
+            .setDescription(
+            `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+            )
+            .setColor(supportbot.WarningColour);
+
+        if (
+            !interaction.member.roles.cache.has(SupportStaff.id) &&
+            !interaction.member.roles.cache.has(Admin.id)
+        )
+          return interaction.reply({ embeds: [NoPerms] });
+
+        let user = await interaction.options.getUser("user") || interaction.author; // Grab the mentioned user
+        let member = await interaction.guild.members.cache.get(user.id) // Check for user and his ID
+
+        const UserNotExist = new Discord.MessageEmbed()
+          .setTitle("User Not Found!")
+          .setDescription(
+            `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.UserInfoCommand} <@!User_ID> or @User\``
+          )
+          .setColor(supportbot.ErrorColour);
+        
+        if (!user) return interaction.reply({ embeds: [UserNotExist] });
+
+        // Flags a user/bot can have
+        const flags = {
+          DISCORD_EMPLOYEE: 'Discord Employee',
+          DISCORD_PARTNER: 'Discord Partner',
+          BUGHUNTER_LEVEL_1: 'Bug Hunter (Level 1)',
+          BUGHUNTER_LEVEL_2: 'Bug Hunter (Level 2)',
+          HYPESQUAD_EVENTS: 'HypeSquad Events',
+          HOUSE_BRAVERY: 'House of Bravery',
+          HOUSE_BRILLIANCE: 'House of Brilliance',
+          HOUSE_BALANCE: 'House of Balance',
+          EARLY_SUPPORTER: 'Early Supporter',
+          TEAM_USER: 'Team User',
+          SYSTEM: 'System',
+          VERIFIED_BOT: 'Verified Bot',
+          VERIFIED_DEVELOPER: 'Verified Bot Developer'
+        };
+
+        // Status message with icon
+        let status = {
+            online: "🟢Online",
+            idle: "🟡Idle",
+            dnd: "🔴Do Not Disturb",
+            offline: "⚫Offline"
+        };
+
+        const userFlags = user.flags.toArray();
+
+         // Embed containing the userinfo
+        let userembed = new Discord.MessageEmbed()
+          .setTitle(`User Info for User: ${user.tag}`)
+          .setThumbnail(member.displayAvatarURL({ dynamic: true, size: 512 }))
+          .setColor(member.roles.highest.hexColor)
+          .addFields(
+            { name: "Name:", value: `${user.tag}\n<@${member.id}>`, inline: true },
+            { name: "ID:", value: `${member.id}`, inline: true },
+            { name: "Is Bot:", value: user.bot ? "Yes" : "No", inline: true },
+            { name: "House/Badge:", value: `${userFlags.length ? userFlags.map(flag => flags[flag]).join("\n") : "None"}`, inline: true },
+            { name: "Current Status:", value: `${status[member.presence ? member.presence.status : "offline"]}`, inline: true },
+            { name: "Avatar URL:", value: `[Click Here](${member.displayAvatarURL()})`, inline: true },
+            { name: "\u200b", value: "\u200b", inline: false}
+          )
+          .addFields(
+            { name: "Creation Date:", value: `${moment(user.createdAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(user.createdAt).startOf("day").fromNow()}`, inline: true },
+            { name: "Joined Date:", value: `${moment(member.joinedAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(member.joinedAt).startOf("day").fromNow()}`, inline: true },
+            { name: "Roles Total:", value: `${member.roles.cache.size -1}`, inline: false },
+            { name: "Highest Role:", value: `${member.roles.highest.id === interaction.guild.id ? "None" : member.roles.highest.toString()}`, inline: true },
+            { name: "Roles:", value: `${member.roles.cache.map(r => r).join(" ").replace("@everyone", " ") || "None"}`, inline: false },
+          )
+          .setFooter({ text: supportbot.EmbedFooter })
+          .setTimestamp();
+
+        // Send embed [userembed]
+        await interaction.reply({ embeds: [userembed] }).catch((err) => console.error("An error has occured: ", err));
+
+    },
+  })
+
+/**
+ * @INFO
+ * UserInfo command by Sypher#3415 | 321332200668790786
+ * @INFO
+ * Solely created for SupportBot | https://github.com/Emerald-Services/SupportBot/
+ **/

Configs/commands.yml

@@ -7,13 +7,14 @@
 #           SupportBot created by Emerald Services
 #           Installed with MIT License
 #
-#           Discord Support: https:#emeraldsrv.dev/discord
+#           Discord Support: https://emeraldsrv.dev/discord
-#           Community Resources: https:#emeraldsrv.dev/resources
+#           Community Resources: https://emeraldsrv.dev/resources
 
 # -------------------------------
 #   Command Name Configuration
 # -------------------------------
 
+Blacklist: "blacklist"
 TicketAdd: "add"
 TicketRemove: "remove"
 OpenTicket: "ticket"
@@ -22,18 +23,23 @@ InfoCommand: "info"
 PingCommand: "ping"
 HelpCommand: "help"
 EmbedCommand: "embed"
+SuggestCommand: "suggest"
+TranslateCommand: "translate"
+UserInfoCommand: "userinfo"
 
 # ---------------------------------------
 #   Command Description Configuration
 # ---------------------------------------
 
+BlacklistDesc: "Blacklist a user from creating Tickets."
 TicketAddDesc: "Add a user to a support ticket."
 TicketRemoveDesc: "Remove a user from a support ticket."
+TranslateCommandDesc: "Translates the language provided, along with the abbreviation (2 char) long language code"
 OpenTicketDesc: "Open a new support ticket."
 CloseTicketDesc: "Close your support ticket."
 InfoCommandDesc: "Get information about the brand."
 PingCommandDesc: "Pong!"
 HelpCommandDesc: "Get a list of all the commands."
 EmbedCommandDesc: "Send a message as an embed."
-
+SuggestCommandDesc: "Suggest a feature for the server."
-
+UserInfoCommandDesc: "Get info about a user."

Configs/supportbot.yml

@@ -0,0 +1,271 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+SupportBot_Version: "v7.7.3"
+
+# -------------------------
+#   General Configuration
+# -------------------------
+
+Name: "SupportBot"
+Token: "BOT_TOKEN HTTPS://DISCORD.COM/DEVELOPERS"
+
+# -------------------------
+#  Activity Configuration
+# -------------------------
+
+BotActivity: "Here to help!"
+
+StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
+# Set The ActivityType to "STREAMING" for a streaming status!
+
+ActivityType: "PLAYING"
+# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
+
+# -------------------------
+#  Embed Configuration
+# -------------------------
+
+EmbedColour: "#f74343"
+EmbedFooter: "SupportBot | Developed by Emerald Services"
+
+ErrorColour: "#d12519"
+SuccessColour: "#04b545"
+WarningColour: "#fca117"
+
+# -------------------------
+#  Role Configuration
+# -------------------------
+
+AutoRole: true
+JoinRole: "SupportBot Member"
+
+Staff: "SupportBot Staff"
+Admin: "SupportBot Admin"
+TicketBlackListRole: "Blacklisted"
+
+# ----------------------------
+#  Join/Leave Configuration
+# ----------------------------
+
+Welcome: true
+  # set to false to disable joining logs
+
+WelcomeChannel: "join-leave-logs"
+WelcomeColour: "#f74343"
+WelcomeTitle: "User Joined!"
+WelcomeMessage: "%joined_user% has joined the server!"
+  # Available Placeholders:
+  # %joined_user% - Mentions the user who joined
+
+EmbedWelcomeImage: true
+EmbedWelcomeImageURL: "https://media.discordapp.net/attachments/958247876344025108/986777740738986094/unknown.png"
+
+EmbedWelcomeThumbnail: "BOT" 
+  # "USER" will display the user's profile picture.
+  # "BOT" will display the bot's profile picture.
+  # false to disable
+
+Leave: true
+  # set to false to disable leaving logs
+
+LeaveChannel: "join-leave-logs"
+LeaveColour: "#f74343"
+LeaveTitle: "User Left!"
+LeaveMessage: "%joined_user% has left the server!"
+  # Available Placeholders:
+  # %joined_user% - Mentions the user who joined
+
+EmbedLeaveImage: true
+EmbedLeaveImageURL: "https://cdn.discordapp.com/attachments/958247876344025108/986778170223120384/unknown.png"
+
+EmbedLeaveThumbnail: false 
+  # "USER" will display the user's profile picture.
+  # "BOT" will display the bot's profile picture.
+  # false to disable
+
+# -------------------------
+#  Information Configuration
+# -------------------------
+
+InfoTitle: "Information"
+
+InfoButtonText: "Visit Site"
+AboutMe: "I am SupportBot"
+InfoURL: "https://emeraldsrv.dev"
+InfoColour: "#f74343"
+
+# ----------------------------
+#  Suggestions Configuration
+# ----------------------------
+
+SuggestionChannel: "suggestions"
+SuggestionUpvote: "✅"
+SuggestionDownvote: "❌"
+
+SuggestionThreads: true
+# set to false to disable threads being created from suggestions.
+
+DisableSuggestions: false
+# Set to true to disable the suggestions feature.
+
+# -------------------------
+#  Translate Configuration
+# -------------------------
+
+TranslateLogChannel: "translations-log"
+
+# -------------------------
+#  Tickets Configuration
+# -------------------------
+
+TicketPrefix: "ticket-" # The prefix for ticket channel names
+
+TicketLog: "ticket-data"
+TranscriptLog: "ticket-data"
+
+DMTranscripts: true
+TranscriptTitle: "Ticket Transcript"
+TicketLog_Title: "Ticket Closed"
+TicketBlackListMessage: "You are not allowed to open a ticket"
+TicketRoleMention: "@here"
+TicketClaimMessage: "Your ticket will be handled by" #Automaticly tags user to the end
+TicketClaimTitle: "Ticket Claimed"
+TicketUnclaimMessage: "Your ticket is now unclaimed by" #Automaticly tags user to the end
+TicketUnclaimTitle: "Ticket Unclaimed"
+# To ping a role: <@ROLE_ID>
+
+MaxAllowedTickets: 2
+
+TicketSubject: "description"
+# "description" will display the ticket reason within the channel description
+# "embed" will display the ticket reason within the ticket embed
+
+AllowTicketMentions: true
+# Set to true to allow the ticket to mention the author and the support team.
+# Set false to dis-allow mentions within tickets.
+
+AllowThanksForReachingOutMessage: true 
+# Set to true to allow the "Thanks for reaching out Message" to be sent when the ticket is created
+DisableTicketLogChannel: false
+# Set to true to disable the requirement of the "TicketLog"
+# Set to true to also disable the ticket logs to be sent in the "TicketLogs" channel
+
+# --- Creation Config ---
+#      --- Start ---
+
+# Available Placeholders:
+
+# %ticketusername% - User who created the ticket.
+# <@%ticketauthor%> - Tags the user who created the ticket.
+# <#%ticketid%> - Mentions the ticket channel.
+
+Ticket_Title: "Server Support | %ticketusername%"
+TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
+
+Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
+NoTicketSubject: "No Reason Provided!"
+
+TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
+
+AddedUser: "👍 <@%user%> has been added to this ticket"
+RemovedUser: "👍 <@%user%> has been removed from this ticket"
+
+# -------------------------
+#   Tickets Categories
+# -------------------------
+
+Timeout: 5
+
+# Set to true to allow all staff to access the ticket
+AllowAllStaff: false
+
+# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been chosen.
+
+Departments:
+  - title: "Support"
+    role: "SupportBot Staff"
+    color: "SECONDARY"
+    emoji: "1️⃣"
+    category: "Tickets"
+
+  - title: "Billing Support"
+    role: "SupportBot Staff"
+    color: "SECONDARY"
+    emoji: "2️⃣"
+    category: "Tickets"
+
+  - title: "Admin Team"
+    role: "SupportBot Admin"
+    color: "SECONDARY"
+    emoji: "3️⃣"
+    category: "Tickets"
+
+#  - title: "Other"
+#    role: "Staff"
+#    color: "SECONDARY"
+#    emoji: "3️⃣"
+#    category: "Tickets"
+
+# Discord Button Colour Selection
+# PRIMARY - Blurple
+# SECONDARY - Grey
+# DANGER - Red
+# SUCCESS - Green
+
+# --- Buttons Config ---
+#      --- Start ---
+
+LockTicketCategory: "Archive"
+UnlockTicketCategory: "Tickets" #This moves the ticket back to the main category.
+
+TicketCloseEmoji: "❌"
+TicketDeleteEmoji: "⛔"
+TicketLockEmoji: "🔒"
+TicketClaimEmoji: "🧑‍💻"
+TicketUnlockEmoji: "🔓"
+TicketUnclaimEmoji: "🧑‍💻"
+
+TicketCloseColour: "DANGER"
+TicketDeleteColour: "DANGER"
+TicketLockColour: "PRIMARY"
+TicketClaimColour: "SUCCESS"
+TicketUnclaimColour: "DANGER"
+TicketUnlockColour: "SUCCES"
+
+# Discord Button Colour Selection
+# PRIMARY - Blue
+# SECONDARY - Grey
+# DANGER - Red
+# SUCCESS - Green
+
+TranscriptSavedMessage: "📝 **Transcript Saved!**"
+TicketLockMessage: "❌ **Ticket Locked!**"
+TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
+
+# --- Closing Config ---
+#    --- Start ---
+
+StaffOnly: true
+ClosingTicket: ":warning: You have requested to close your support ticket."
+ClosingConfirmation_Word: "confirm"
+CloseConfirmation: true
+
+# ---------------------------
+#  Error / Warning Messages
+# ---------------------------
+
+IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
+InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
+UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
+NoValidTicket: ":warning: You cannot execute this command here."
+TicketExists: ":warning: This ticket cannot be opened, It already exists!"

Configs/ticket-panel.yml

@@ -7,8 +7,8 @@
 #           SupportBot created by Emerald Services
 #           Installed with MIT License
 #
-#           Discord Support: https:#emeraldsrv.dev/discord
+#           Discord Support: https://emeraldsrv.dev/discord
-#           Community Resources: https:#emeraldsrv.dev/resources
+#           Community Resources: https://emeraldsrv.dev/resources
 
 # -------------------------------
 #   Ticket Panel Configuration
@@ -20,21 +20,14 @@ TicketPanel: true
 #   Ticket Panel Message Configuration
 # ----------------------------------------
 
-Channel: "create-ticket"
+Channel: "ticket-creation"
-ButtonEmoji: "📩"
-ButtonLabel: "Open Ticket"
-ButtonColour: "SUCCESS"
-# Colour Options:
-#   -> PRIMARY - Blurple
-#   -> SECONDARY - Grey
-#   -> SUCCESS - Green
-#   -> DANGER - Red
 
 PanelTitle: "Need Help? Create a Support Ticket."
+PanelColour: "#f74343"
 
 TicketPanel_Description: true
-TicketPanel_Thumbnail: false
+TicketPanel_Thumbnail: true
-TicketPanel_Image: false
+TicketPanel_Image: true
 
 PanelMessage: "Click the button to open a new support ticket."
 PanelThumbnail: "https://i.imgur.com/ieeZejl.png"

Data/TicketData.json

@@ -1 +1 @@
-{}
+{"tickets": [{}]}

Data/supportbot.yml

@@ -1,188 +0,0 @@
-#      ___                            _    ___        _
-#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
-#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
-#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
-#                |_|  |_|
-#
-#           SupportBot created by Emerald Services
-#           Installed with MIT License
-#
-#           Discord Support: https:#emeraldsrv.dev/discord
-#           Community Resources: https:#emeraldsrv.dev/resources
-
-SupportBot_Version: "7.2 pre-3"
-
-# -------------------------
-#   General Configuration
-# -------------------------
-
-Name: "SupportBot"
-Prefix: "!" # Everything uses the new Slash (/) Commands feature!
-Token: "BOT_TOKEN"
-
-# -------------------------
-#  Activity Configuration
-# -------------------------
-
-BotActivity: "Need Help? /ticket"
-
-StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
-# Set The ActivityType to "STREAMING" for a streaming status!
-
-ActivityType: "PLAYING"
-# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
-
-# -------------------------
-#  Embed Configuration
-# -------------------------
-
-EmbedColour: "#f74343"
-EmbedFooter: "SupportBot | An Advanced Ticket System"
-
-ErrorColour: "#d12519"
-SuccessColour: "#04b545"
-WarningColour: "#fca117"
-
-# -------------------------
-#  Information Configuration
-# -------------------------
-
-InfoTitle: "Information"
-AboutMe: "Hi, I'm SupportBot an advanced discord ticket bot with 100% customization! [Download](https://emeraldsrv.dev/download)"
-
-InfoButtonText: "Visit Site"
-InfoURL: "https://emeraldsrv.dev"
-InfoColour: "#f74343"
-
-# -------------------------
-#  Help Configuration
-# -------------------------
-
-HelpMenu: true # Do not change!
-SendHelpPage: "channel" # Set to channel or dm
-
-# -------------------------
-#  Role Configuration
-# -------------------------
-
-AutoRole: true
-AutoRole_Role: "Member"
-LockdownRole: "@everyone"
-
-Staff: "Support Team"
-Admin: "Project Developer"
-TicketBlackListRole: "Blacklisted"
-
-# -------------------------
-#  Tickets Configuration
-# -------------------------
-
-TicketCategory: "▬▬ TICKETS ▬▬"
-TicketChannel: "ticket"
-
-TicketLog: "ticket-log"
-TranscriptLog: "ticket-data"
-
-TranscriptTitle: "Ticket Transcript"
-TicketLog_Title: "Ticket Log"
-TicketBlackListMessage: "You are not allowed to open a ticket"
-
-TicketSubject: "description"
-# "description" will displays the ticket reason within the channel description
-# "embed" will displays the ticket reason within the ticket embed
-
-AllowTicketMentions: true
-# Set to true to allow the ticket to mention the author and the support team.
-# Set to false to dis-allow mentions within tickets.
-
-# --- Creation Config ---
-#      --- Start ---
-
-# Available Placeholders:
-
-# %ticketusername% - User who created the ticket.
-# <@%ticketauthor%> - Tags the user who created the ticket.
-# <#%ticketid%> - Mentions the ticket channel.
-
-Ticket_Title: "Server Support | %ticketusername%"
-TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
-
-Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
-NoTicketSubject: "No Reason Provided!"
-
-TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
-
-AddedUser: "👍 <@%user%> has been added to this ticket"
-RemovedUser: "👍 <@%user%> has been removed from this ticket"
-
-# --- Buttons Config ---
-#      --- Start ---
-
-# Discord Button Colour Selection
-# PRIMARY - Blurple
-# DANGER - Red
-# SUCCESS - Green
-# Secondary - Grey
-
-TicketLockReaction: "🔒"
-TicketDeleteReaction: "⛔"
-LockTicketCategory: "Archive"
-
-TicketCloseEmoji: "❌"
-TicketDeleteEmoji: "⛔"
-TicketLockEmoji: "🔒"
-
-TicketCloseColour: "DANGER"
-TicketDeleteColour: "DANGER"
-TicketLockColour: "PRIMARY"
-
-TicketDept1Colour: "PRIMARY"
-TicketDept2Colour: "PRIMARY"
-TicketDept3Colour: "PRIMARY"
-
-TicketDept1Emoji: "1️⃣"
-TicketDept2Emoji: "2️⃣"
-TicketDept3Emoji: "3️⃣"
-
-TranscriptSavedMessage: "📝 **Transcript Saved!**"
-TicketLockMessage: "❌ **Ticket Locked!**"
-TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
-TicketDeleteTime: 5000 # Time must be set in milliseconds.
-
-# --- Departments Config ---
-#     --- Start ---
-
-TicketDepartments: true
-
-AllowStaff: true
-# If set to false users with the "Staff" role will not be able to view tickets
-# without a valid department role set below.
-
-# Set to false to allow "Staff" to see tickets whether its a department for them or not.
-
-DepartmentTitle_1: "General Support"
-DepartmentTitle_2: "Billing Support"
-DepartmentTitle_3: "Admin Team"
-# Ticket department title, This is the title for a ticket department to help users know what is available.
-
-DepartmentRole_1: "Support Team"
-DepartmentRole_2: "Support Team"
-DepartmentRole_3: "Project Developer"
-# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been chosen.
-
-# --- Closing Config ---
-#    --- Start ---
-
-ClosingTicket: ":warning: You have requested to close your support ticket."
-ClosingConfirmation_Word: "confirm"
-CloseConfirmation: false
-
-# ---------------------------
-#  Error / Warning Messages
-# ---------------------------
-
-IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
-InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
-UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
-NoValidTicket: ":warning: You cannot execute this command here."
-TicketExists: ":warning: This ticket cannot be opened, It already exists!"

Data/ticket-panel-id.json

@@ -0,0 +1,4 @@
+{
+    "id": 0,
+    "TicketPanelID": ""
+}

Data/ticket-panel-id.yml

@@ -1 +0,0 @@
-TicketPanelID: ''

Events/guildCreate.js

@@ -0,0 +1,9 @@
+const Event = require("../Structures/Event.js");
+module.exports = new Event("guildCreate", async (client) => {
+  console.log(
+    `\u001b[31m`,
+    `${client.user.username} is not in the correct server set in your config. Please leave all other servers and restart the bot.`
+  );
+  console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
+  return process.exit(1);
+});

Events/guildDelete.js

@@ -0,0 +1,10 @@
+const Event = require("../Structures/Event.js");
+
+module.exports = new Event("guildDelete", async (client) => {
+  console.log(
+    `\u001b[31m`,
+    `${client.user.username} is not in the correct server set in your config. Please join the server and restart the bot.`
+  );
+  console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
+  return process.exit(1);
+});

Events/guildMemberAdd.js

@@ -0,0 +1,46 @@
+
+const Discord = require('discord.js');
+const fs = require("fs");
+const Event = require("../Structures/Event.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+module.exports = new Event("guildMemberAdd", async (client, member, interaction, guild) => {
+
+    if (supportbot.Welcome) {
+        const WelcomeChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.WelcomeChannel)
+
+        const WelcomeEmbed = new Discord.MessageEmbed()
+            .setColor(supportbot.WelcomeColour)
+            .setTitle(supportbot.WelcomeTitle)
+            .setDescription(supportbot.WelcomeMessage.replace(/%joined_user%/g, member.user))
+            .setTimestamp();
+        
+            if (supportbot.EmbedWelcomeThumbnail === "BOT") {
+                WelcomeEmbed.setThumbnail(client.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedWelcomeThumbnail === "USER") {
+                WelcomeEmbed.setThumbnail(member.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedWelcomeImage) {
+                WelcomeEmbed.setImage(supportbot.EmbedWelcomeImageURL)
+            }
+    
+            WelcomeChannel.send({
+                embeds: [WelcomeEmbed]
+            })
+    
+            if (supportbot.AutoRole) {
+                var role = member.guild.roles.cache.find(role => role.name === supportbot.JoinRole);
+                member.roles.add(role);
+            } 
+    
+            console.log(`\u001b[32m`, `[+]`, `\u001b[33m`, `${member.user.username} joined the server!`)
+    
+    }
+
+});

Events/guildMemberRemove.js

@@ -0,0 +1,41 @@
+
+const Discord = require('discord.js');
+const fs = require("fs");
+const Event = require("../Structures/Event.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+module.exports = new Event("guildMemberRemove", async (client, member, interaction, guild) => {
+
+    if (supportbot.Leave) {
+        const LeaveChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.LeaveChannel)
+
+        const LeaveEmbed = new Discord.MessageEmbed()
+            .setColor(supportbot.LeaveColour)
+            .setTitle(supportbot.LeaveTitle)
+            .setDescription(supportbot.LeaveMessage.replace(/%joined_user%/g, member.user))
+            .setTimestamp();
+    
+            if (supportbot.EmbedLeaveThumbnail === "BOT") {
+                LeaveEmbed.setThumbnail(client.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedLeaveThumbnail === "USER") {
+                LeaveEmbed.setThumbnail(member.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedLeaveImage) {
+                LeaveEmbed.setImage(supportbot.EmbedLeaveImageURL)
+            }
+    
+            LeaveChannel.send({
+                embeds: [LeaveEmbed]
+            })
+    
+            console.log(`\u001b[31m`, `[-]`, `\u001b[33m`, `${member.user.username} joined the server!`)
+    }
+
+});
+

Events/interactionCreate.js

@@ -5,19 +5,23 @@ const fs = require("fs");
 
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
 
 const Event = require("../Structures/Event.js");
+const TicketNumberID = require("../Structures/TicketID.js");
 
-module.exports = new Event("interactionCreate", (client, interaction) => {
+
+
+module.exports = new Event("interactionCreate", async (client, interaction) => {
   if (interaction.isCommand()) {
     const command = client.commands.find(
-      (cmd) => cmd.name.toLowerCase() == interaction.commandName
+      (cmd) => cmd.name.toLowerCase() === interaction.commandName
     );
 
-    if (interaction.user.bot || !interaction.isCommand() || !interaction.guild)
+    if (interaction.user.bot || !interaction.guild) return;
-      return;
 
     const NotValid = new Discord.MessageEmbed()
       .setDescription(`:x: \`Invalid Command\` `)
@@ -28,7 +32,7 @@ module.exports = new Event("interactionCreate", (client, interaction) => {
         embeds: [NotValid],
       });
 
-    const permission = interaction.member.permissions.has(command.permission);
+    const permission = interaction.member.permissions.has(command.permissions);
 
     const ValidPerms = new Discord.MessageEmbed()
       .setDescription(
@@ -40,11 +44,13 @@ module.exports = new Event("interactionCreate", (client, interaction) => {
       return interaction.reply({
         embeds: [ValidPerms],
       });
-    interaction.user = interaction.user;
     command.run(interaction);
   }
   if (interaction.isButton()) {
-    if (interaction.customId === "openticket") {
+    if (
+      interaction.customId === "openticket" ||
+      interaction.customId.includes("department-")
+    ) {
       try {
         const cmd = client.commands.get(cmdconfig.OpenTicket);
         if (!cmd) return;
@@ -55,78 +61,17 @@ module.exports = new Event("interactionCreate", (client, interaction) => {
     }
 
     if (interaction.customId === "ticketclose") {
-      if (interaction.channel.name.startsWith(`${supportbot.TicketChannel}-`)) {
+      try {
-        interaction.message.fetch();
+        const cmd = client.commands.get(cmdconfig.CloseTicket);
-        interaction.deferUpdate();
+        if (!cmd) return;
-        const DeleteTicketEmbed = new Discord.MessageEmbed()
+        cmd.run(interaction);
-          .setDescription(supportbot.TicketDeleteMessage)
+      } catch (error) {
-          .setColor(supportbot.EmbedColour);
+        console.error(error);
-        interaction.channel.send({ embeds: [DeleteTicketEmbed] });
-
-        let logChannel =
-          interaction.guild.channels.cache.find(
-            (channel) => channel.name === supportbot.TranscriptLog
-          ) ||
-          interaction.guild.channels.cache.find(
-            (channel) => channel.id === supportbot.TranscriptLog
-          );
-
-        let user = interaction.user;
-        let name = interaction.channel.name;
-        let ticketChannel = interaction.channel;
-        let reason = "No Reason Provided.";
-
-        interaction.channel
-          .send({ content: `**${supportbot.ClosingTicket}**` })
-          .then(() => {
-            const logEmbed = new Discord.MessageEmbed()
-              .setTitle(supportbot.TranscriptTitle)
-              .setColor(supportbot.EmbedColour)
-              .setFooter(supportbot.EmbedFooter)
-              .addField("Closed By", user.username)
-              .addField("Reason", reason);
-
-            interaction.channel.messages.fetch({ limit: 100 }).then((msgs) => {
-              let html = "";
-
-              msgs = msgs.sort(
-                (a, b) => a.createdTimestamp - b.createdTimestamp
-              );
-              html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
-              html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
-              html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
-
-              msgs.forEach((msg) => {
-                if (msg.content) {
-                  html += `<strong>User:</strong> ${msg.author.tag}<br>`;
-                  html += `<strong>Message:</strong> ${msg.content}<br>`;
-                  html += `-----<br><br>`;
-                }
-              });
-
-              const TranscriptSavedEmbed = new Discord.MessageEmbed()
-                .setDescription(supportbot.TranscriptSavedMessage)
-                .setColor(supportbot.SuccessColour);
-              interaction.channel.send({ embeds: [TranscriptSavedEmbed] });
-
-              let file = new Discord.MessageAttachment(
-                Buffer.from(html),
-                `${name}.html`
-              );
-              logChannel.send({ embeds: [logEmbed], files: [file] });
-
-              setTimeout(
-                () => interaction.channel.delete(),
-                supportbot.TicketDeleteTime
-              );
-            });
-          });
       }
     }
     if (interaction.customId === "ticketlock") {
-      if (interaction.channel.name.startsWith(`${supportbot.TicketChannel}`)) {
+      if (interaction.channel.name.startsWith(supportbot.TicketPrefix)) {
         interaction.message.fetch();
-        interaction.deferUpdate();
         let Admin =
           interaction.guild.roles.cache.find(
             (AdminUser) => AdminUser.name === supportbot.Admin
@@ -134,29 +79,38 @@ module.exports = new Event("interactionCreate", (client, interaction) => {
           interaction.guild.roles.cache.find(
             (AdminUser) => AdminUser.id === supportbot.Admin
           );
+        if (!interaction.member.roles.cache.has(Admin.id)) {
+          return await interaction.reply({
+            content: "You don't have permission to do that.",
+            ephemeral: true,
+          });
+        }
         let all = interaction.channel.permissionOverwrites.cache;
 
         let parent =
           interaction.guild.channels.cache.find(
-            (c) => c.name === `${supportbot.LockTicketCategory}`
+            (c) => c.name === supportbot.LockTicketCategory
           ) ||
           interaction.guild.channels.cache.find(
-            (c) => c.id === `${supportbot.LockTicketCategory}`
+            (c) => c.id === supportbot.LockTicketCategory
           );
         if (parent) {
-          interaction.channel.setParent(parent.id);
+          await interaction.channel.setParent(parent.id);
         }
 
         all.forEach((perm) => {
           interaction.channel.permissionOverwrites.delete(perm.id);
         });
-        interaction.channel.permissionOverwrites.create(Admin.id, {
+        await interaction.channel.permissionOverwrites.create(Admin.id, {
           VIEW_CHANNEL: true,
         });
 
-        interaction.channel.permissionOverwrites.create(interaction.guild.id, {
+        await interaction.channel.permissionOverwrites.create(
-          VIEW_CHANNEL: false,
+          interaction.guild.id,
-        });
+          {
+            VIEW_CHANNEL: false,
+          }
+        );
 
         const ticketDeleteButton = new Discord.MessageButton()
           .setCustomId("ticketclose")
@@ -164,17 +118,215 @@ module.exports = new Event("interactionCreate", (client, interaction) => {
           .setStyle(supportbot.TicketDeleteColour)
           .setEmoji(supportbot.TicketDeleteEmoji);
 
+          const ticketUnlockButton = new Discord.MessageButton()
+          .setCustomId("ticketunlock")
+          .setLabel("Unlock")
+          .setStyle(supportbot.TicketUnlockColour)
+          .setEmoji(supportbot.TicketUnlockEmoji);
+
         const row = new Discord.MessageActionRow().addComponents(
-          ticketDeleteButton
+          ticketDeleteButton, ticketUnlockButton
         );
         const ArchiveEmbed = new Discord.MessageEmbed()
           .setTitle("Archived")
           .setDescription(`Archived ${interaction.channel.name}`)
-          .setColor(`${supportbot.SuccessColour}`);
+          .setColor(supportbot.SuccessColour);
 
-        interaction.channel.send({ embeds: [ArchiveEmbed] });
+        interaction.reply({ embeds: [ArchiveEmbed] });
         interaction.message.edit({ components: [row] });
       }
     }
-  }
+    if (interaction.customId === "ticketunlock") {
-});
+      if (interaction.channel.name.startsWith(supportbot.TicketPrefix)) {
+        interaction.message.fetch();
+        let Admin =
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.name === supportbot.Admin
+          ) ||
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.id === supportbot.Admin
+          );
+        if (!interaction.member.roles.cache.has(Admin.id)) {
+          return await interaction.reply({
+            content: "You don't have permission to do that.",
+            ephemeral: true,
+          });
+        }
+        let all = interaction.channel.permissionOverwrites.cache;
+
+        let parent =
+          interaction.guild.channels.cache.find(
+            (c) => c.name === supportbot.UnlockTicketCategory
+          ) ||
+          interaction.guild.channels.cache.find(
+            (c) => c.id === supportbot.UnlockTicketCategory
+          );
+        if (parent) {
+          await interaction.channel.setParent(parent.id);
+        }
+
+        all.forEach((perm) => {
+          interaction.channel.permissionOverwrites.create(perm.id, {
+            VIEW_CHANNEL: true,
+          });
+        });
+        await interaction.channel.permissionOverwrites.create(Admin.id, {
+          VIEW_CHANNEL: true,
+        });
+
+        await interaction.channel.permissionOverwrites.create(
+          interaction.guild.id,
+          {
+            VIEW_CHANNEL: false,
+          }
+        );
+
+        const CloseButton = new Discord.MessageButton()
+        .setCustomId("ticketclose")
+        .setLabel("Close")
+        .setStyle(supportbot.TicketCloseColour)
+        .setEmoji(supportbot.TicketCloseEmoji);
+
+        const LockButton = new Discord.MessageButton()
+        .setCustomId("ticketlock")
+        .setLabel("Lock")
+        .setStyle(supportbot.TicketLockColour)
+        .setEmoji(supportbot.TicketLockEmoji);
+
+        const TicketClaimButton = new Discord.MessageButton()
+        .setCustomId("ticketclaim")
+        .setLabel("Claim")
+        .setStyle(supportbot.TicketClaimColour)
+        .setEmoji(supportbot.TicketClaimEmoji);
+
+        const row = new Discord.MessageActionRow().addComponents(
+          CloseButton, LockButton, TicketClaimButton
+        );
+        const ArchiveEmbed = new Discord.MessageEmbed()
+          .setTitle("Unarchived")
+          .setDescription(`Unarchived ${interaction.channel.name}`)
+          .setColor(supportbot.SuccessColour);
+
+        interaction.reply({ embeds: [ArchiveEmbed] });
+        interaction.message.edit({ components: [row] });
+      }
+    }
+    if (interaction.customId === "ticketclaim") {
+      if (interaction.channel.name.startsWith(supportbot.TicketPrefix)) {
+        const Staff = await interaction.client.getRole(supportbot.Staff, interaction.guild);
+        interaction.message.fetch();
+        let User = interaction.guild.members.cache.get(interaction.user.id);
+        let Admin =
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.name === supportbot.Admin
+          ) ||
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.id === supportbot.Admin
+          );
+        if (!interaction.member.roles.cache.has(Admin.id)) {
+          return await interaction.reply({
+            content: "You don't have permission to do that.",
+            ephemeral: true,
+          });
+        }
+        let all = interaction.channel.permissionOverwrites.cache;
+
+        const ticketUnclaimButton = new Discord.MessageButton()
+        .setCustomId("ticketunclaim")
+        .setLabel("Unclaim")
+        .setStyle(supportbot.TicketUnclaimColour)
+        .setEmoji(supportbot.TicketUnclaimEmoji);
+
+        const CloseButton = new Discord.MessageButton()
+        .setCustomId("ticketclose")
+        .setLabel("Close")
+        .setStyle(supportbot.TicketCloseColour)
+        .setEmoji(supportbot.TicketCloseEmoji);
+
+        const LockButton = new Discord.MessageButton()
+        .setCustomId("ticketlock")
+        .setLabel("Lock")
+        .setStyle(supportbot.TicketLockColour)
+        .setEmoji(supportbot.TicketLockEmoji);
+
+        const row = new Discord.MessageActionRow().addComponents(
+            CloseButton, LockButton, ticketUnclaimButton
+        );
+        const ArchiveEmbed = new Discord.MessageEmbed()
+          .setTitle(supportbot.TicketClaimTitle)
+          .setDescription(supportbot.TicketClaimMessage + " <@" + interaction.user.id + ">")
+          .setColor(supportbot.EmbedColour);
+
+        interaction.reply({ embeds: [ArchiveEmbed]});
+        interaction.message.edit({ components: [row] });
+        await interaction.channel.permissionOverwrites.edit(Staff.id, {
+               VIEW_CHANNEL: true,
+               SEND_MESSAGES: false,
+           });   
+      }
+        await interaction.channel.permissionOverwrites.edit(interaction.user.id, {
+               VIEW_CHANNEL: true,
+               SEND_MESSAGES: true,
+           });   
+      }
+    }
+    if (interaction.customId === "ticketunclaim") {
+      if (interaction.channel.name.startsWith(supportbot.TicketPrefix)) {
+        const Staff = await interaction.client.getRole(supportbot.Staff, interaction.guild);
+        interaction.message.fetch();
+        let User = interaction.guild.members.cache.get(interaction.user.id);
+        let Admin =
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.name === supportbot.Admin
+          ) ||
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.id === supportbot.Admin
+          );
+        if (!interaction.member.roles.cache.has(Admin.id)) {
+          return await interaction.reply({
+            content: "You don't have permission to do that.",
+            ephemeral: true,
+          });
+        }
+        let all = interaction.channel.permissionOverwrites.cache;
+
+        const CloseButton = new Discord.MessageButton()
+        .setCustomId("ticketclose")
+        .setLabel("Close")
+        .setStyle(supportbot.TicketCloseColour)
+        .setEmoji(supportbot.TicketCloseEmoji);
+
+        const LockButton = new Discord.MessageButton()
+        .setCustomId("ticketlock")
+        .setLabel("Lock")
+        .setStyle(supportbot.TicketLockColour)
+        .setEmoji(supportbot.TicketLockEmoji);
+
+        const TicketClaimButton = new Discord.MessageButton()
+        .setCustomId("ticketclaim")
+        .setLabel("Claim")
+        .setStyle(supportbot.TicketClaimColour)
+        .setEmoji(supportbot.TicketClaimEmoji);
+
+        const row = new Discord.MessageActionRow().addComponents(
+           CloseButton, LockButton, TicketClaimButton
+        );
+        const ArchiveEmbed = new Discord.MessageEmbed()
+          .setTitle(supportbot.TicketUnclaimTitle)
+          .setDescription(supportbot.TicketUnclaimMessage + " <@" + interaction.user.id + ">")
+          .setColor(supportbot.EmbedColour);
+
+        interaction.reply({ embeds: [ArchiveEmbed]});
+        interaction.message.edit({ components: [row] });
+        await interaction.channel.permissionOverwrites.edit(Staff.id, {
+               VIEW_CHANNEL: true,
+               SEND_MESSAGES: true,
+           });   
+      }
+        await interaction.channel.permissionOverwrites.edit(interaction.user.id, {
+               VIEW_CHANNEL: true,
+               SEND_MESSAGES: true,
+           });   
+      }
+    }
+  );

Events/messageReactionAdd.js

@@ -1,43 +0,0 @@
-// SupportBot | Emerald Services
-// Ready Event
-
-const fs = require("fs");
-
-const Discord = require("discord.js");
-const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
-const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
-const panelconfig = yaml.load(
-  fs.readFileSync("./Data/ticket-panel.yml", "utf8")
-);
-
-const Event = require("../Structures/Event.js");
-
-module.exports = new Event("messageReactionAdd", async (client) => {
-  let message = {
-    guild: reaction.message.channel.guild,
-    author: user,
-    content: "N/A",
-    channel: reaction.message.channel,
-  };
-
-  if (panelconfig.TicketPanel) {
-    if (reaction.message.id === panelconfig.TicketPanelID) {
-      if (
-        reaction.emoji.name == panelconfig.ButtonEmoji ||
-        reaction.emoji.id == panelconfig.ButtonEmoji
-      ) {
-        await reaction.users.remove(user.id);
-
-        try {
-          const cmd = client.commands.get(cmdconfig.OpenTicket);
-          if (!cmd) return;
-
-          cmd.run(message, message.content);
-        } catch (error) {
-          console.error(error);
-        }
-      }
-    }
-  }
-});

Events/ready.js

@@ -5,36 +5,48 @@ const fs = require("fs");
 
 const Discord = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
 const panelconfig = yaml.load(
-  fs.readFileSync("./Data/ticket-panel.yml", "utf8")
+  fs.readFileSync("./Configs/ticket-panel.yml", "utf8")
 );
 
 const Event = require("../Structures/Event.js");
 
-module.exports = new Event("ready", (client) => {
+module.exports = new Event("ready", async (client, interaction) => {
+  const { getRole, getChannel, getCategory } = client;
   client.user.setActivity(supportbot.BotActivity, {
     type: supportbot.ActivityType,
     url: supportbot.StreamingURL,
   });
 
-  console.log(`\u001b[32m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`);
+  console.log(`\u001b[36m`, `――――――――――――――――――――――――――――――――――――――――――――`);
-  console.log(`\u001b[32m`, `┃┏━┓┃╋╋╋╋╋╋╋╋╋╋╋╋┏┛┗┫┏┓┃╋╋┏┛┗┓`);
+  console.log(`\u001b[91m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`);
-  console.log(`\u001b[32m`, `┃┗━━┳┓┏┳━━┳━━┳━━┳┻┓┏┫┗┛┗┳━┻┓┏┛`);
+  console.log(`\u001b[91m`, `┃┏━┓┃╋╋╋╋╋╋╋╋╋╋╋╋┏┛┗┫┏┓┃╋╋┏┛┗┓`);
-  console.log(`\u001b[32m`, `┗━━┓┃┃┃┃┏┓┃┏┓┃┏┓┃┏┫┃┃┏━┓┃┏┓┃┃`);
+  console.log(`\u001b[91m`, `┃┗━━┳┓┏┳━━┳━━┳━━┳┻┓┏┫┗┛┗┳━┻┓┏┛`);
-  console.log(`\u001b[32m`, `┃┗━┛┃┗┛┃┗┛┃┗┛┃┗┛┃┃┃┗┫┗━┛┃┗┛┃┗┓`);
+  console.log(`\u001b[91m`, `┗━━┓┃┃┃┃┏┓┃┏┓┃┏┓┃┏┫┃┃┏━┓┃┏┓┃┃`);
-  console.log(`\u001b[32m`, `┗━━━┻━━┫┏━┫┏━┻━━┻┛┗━┻━━━┻━━┻━┛`);
+  console.log(`\u001b[91m`, `┃┗━┛┃┗┛┃┗┛┃┗┛┃┗┛┃┃┃┗┫┗━┛┃┗┛┃┗┓`);
-  console.log(`\u001b[32m`, `┗╋╋╋╋╋╋╋┃┃╋┃┃`);
+  console.log(`\u001b[91m`, `┗━━━┻━━┫┏━┫┏━┻━━┻┛┗━┻━━━┻━━┻━┛`);
-  console.log(`\u001b[32m`, `╋╋╋╋╋╋╋┗┛╋┗┛`);
+  console.log(`\u001b[91m`, `┗╋╋╋╋╋╋╋┃┃╋┃┃`);
+  console.log(`\u001b[91m`, `╋╋╋╋╋╋╋┗┛╋┗┛`);
   console.log(`    `);
-  console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+  console.log(`\u001b[36m`, `――――――――――――――――――――――――――――――――――――――――――――`);
   console.log(`    `);
   console.log(
     `\u001b[33m`,
-    `${supportbot.Name} v${supportbot.SupportBot_Version}`,
+    `${supportbot.Name} | ${supportbot.SupportBot_Version}`,
     `\u001b[36m`,
     `Connected to Discord`
   );
+  console.log(
+    `\u001b[33m`,
+    `Invite to your server:`,
+    `\u001b[36m`,
+    `https://discord.com/api/oauth2/authorize?client_id=` +
+      client.user.id +
+      `&permissions=8&scope=bot%20applications.commands`
+  );
   console.log(
     `\u001b[33m`,
     `Resources:`,
@@ -45,7 +57,7 @@ module.exports = new Event("ready", (client) => {
     `\u001b[33m`,
     `Documentation:`,
     `\u001b[36m`,
-    `https://supportbot.emeraldsrv.dev`
+    `https://emeraldsrv.dev/wiki/supportbot`
   );
   console.log(
     `\u001b[33m`,
@@ -64,9 +76,77 @@ module.exports = new Event("ready", (client) => {
   console.log(`    `);
   console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`);
 
+
+
+
+  const roles = [
+    supportbot.Admin,
+    supportbot.Staff,
+    supportbot.TicketBlackListRole,
+  ];
+
+    supportbot.Departments.forEach((department) => roles.push(department.role));
+
+  if (supportbot.AutoRole) roles.push(supportbot.JoinRole);
+  const channels = [
+    supportbot.SuggestionChannel,
+    supportbot.TicketLog,
+    supportbot.TranscriptLog,
+    panelconfig.Channel,
+    supportbot.WelcomeChannel,
+    supportbot.LeaveChannel,
+    supportbot.TranslateLogChannel
+  ];
+  //const categories = [supportbot.TicketCategory];
+
+  const missingC = [];
+  const missingR = [];
+  const missingCat = [];
+  for (let c of channels) {
+    if ((c === supportbot.SuggestionChannel && supportbot.DisableSuggestionsChannel) || c === supportbot.TicketLog && supportbot.DisableTicketLogChannel) {
+      continue;
+    }
+    const find = await getChannel(c, client.guilds.cache.first());
+    if (!find) missingC.push(c);
+  }
+  for (let r of roles) {
+    const find = await getRole(r, client.guilds.cache.first());
+    if (!find) missingR.push(r);
+  }
+ // for (let cat of categories) {
+ //   const find = await getCategory(cat, client.guilds.cache.first());
+ //   if (!find) missingCat.push(cat);
+ // }
+
+  if (missingR.length > 0) {
+    console.log(
+      "\u001b[33m",
+      `[WARN] The following Roles could not be found! Please check your configs!\n${missingR.join(
+        ", "
+      )}`
+    );
+  }
+
+  if (missingC.length > 0) {
+    console.log(
+      "\u001b[33m",
+      `[WARN] The following Channels could not be found! Please check your configs!\n${missingC.join(
+        ", "
+      )}`
+    );
+  }
+  if (missingCat.length > 0) {
+    console.log(
+      "\u001b[33m",
+      `[WARN] The following Categories could not be found! Please check your configs!\n${missingCat.join(
+        ", "
+      )}`
+    );
+  }
   if (panelconfig.TicketPanel) {
-    let chan1 = client.channels.cache.find(
+    let chan1 = await client.getChannel(
-      (channel) => channel.name === panelconfig.Channel
+      panelconfig.Channel,
+      client.guilds.cache.first()
     );
 
     if (!chan1) {
@@ -77,15 +157,18 @@ module.exports = new Event("ready", (client) => {
       return false;
     }
 
-    const panelid = yaml.load(
+    const panelid = JSON.parse(
-      fs.readFileSync("./Data/ticket-panel-id.yml", "utf8")
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
     );
 
-    chan1.messages.fetch(panelid.TicketPanelID).catch(async (r) => {
+    chan1.messages.fetch(panelid.TicketPanelID).catch(async () => {
       let embed = new Discord.MessageEmbed()
-        .setTitle(`${panelconfig.PanelTitle}`)
+        .setTitle(panelconfig.PanelTitle)
-        .setColor(supportbot.SuccessColour)
+        .setColor(panelconfig.PanelColour)
-        .setFooter(supportbot.EmbedFooter);
+        .setFooter({
+          text: supportbot.EmbedFooter,
+          iconURL: interaction.user.displayAvatarURL(),
+        });
 
       if (panelconfig.TicketPanel_Description) {
         embed.setDescription(panelconfig.PanelMessage);
@@ -98,11 +181,15 @@ module.exports = new Event("ready", (client) => {
       if (panelconfig.TicketPanel_Image) {
         embed.setImage(panelconfig.PanelImage);
       }
+      let button;
 
-      let button = new Discord.MessageButton()
+        button = supportbot.Departments.map((x) =>
-        .setLabel(panelconfig.ButtonLabel)
+          new Discord.MessageButton()
-        .setCustomId("openticket")
+            .setCustomId("department-" + supportbot.Departments.indexOf(x))
-        .setStyle(panelconfig.ButtonColour);
+            .setLabel(x.title)
+            .setStyle(x.color)
+            .setEmoji(x.emoji)
+        );
 
       let row = new Discord.MessageActionRow().addComponents(button);
 
@@ -113,13 +200,17 @@ module.exports = new Event("ready", (client) => {
         })
         .then((r) => {
           let data = {
-            TicketPanelID: `${r.id}`,
+            id: panelid.id,
+            TicketPanelID: r.id,
           };
-          let yamlStr = yaml.dump(data);
+          fs.writeFileSync(
-          fs.writeFileSync("./Data/ticket-panel-id.yml", yamlStr, "utf8");
+            "./Data/ticket-panel-id.json",
+            JSON.stringify(data),
+            "utf8"
+          );
         })
         .catch((e) => {
-          console.log("Raw" + e);
+          console.log("Raw: " + e);
         });
     });
   }

LICENSE.md

@@ -0,0 +1,21 @@
+MIT License
+
+Copyright (c) 2022 Emerald Services
+
+Permission is hereby granted, free of charge, to any person obtaining a copy
+of this software and associated documentation files (the "Software"), to deal
+in the Software without restriction, including without limitation the rights
+to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
+copies of the Software, and to permit persons to whom the Software is
+furnished to do so, subject to the following conditions:
+
+The above copyright notice and this permission notice shall be included in all
+copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
+IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
+FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
+AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
+LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
+OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
+SOFTWARE.

README.md

@@ -0,0 +1,75 @@
+<h1 align="center">
+    <br>
+    <a href="https://github.com/Emerald-Services/SupportBot"><img src="https://i.imgur.com/tzi3d7Q.png"></a>
+    <br>
+    SupportBot
+    <br>
+</h1>
+
+<div align="center">
+
+<a href="https://opensource.org/licenses/MIT">
+    <img src="https://img.shields.io/badge/license-MIT-green?style=for-the-badge" alt="shield.png">
+</a>
+
+<a href="https://github.com/discordjs">
+    <img src="https://img.shields.io/badge/discord.js-v13.6.x-blue.svg?style=for-the-badge&logo=javascript.svg" alt="shield.png">
+</a>
+
+<a href="https://github.com/nodejs/node">
+    <img src="https://img.shields.io/badge/node.js-v16.14.x-green.svg?style=for-the-badge&logo=node" alt="shield.png">
+</a>
+
+<a href="https://github.com/Emerald-Services/SupportBot/releases">
+    <img src="https://img.shields.io/github/downloads/Emerald-Services/SupportBot/total?style=for-the-badge" alt="shield.png">
+</a>
+
+</div>
+
+<p align="center">
+  <a href="https://emeraldsrv.dev/">Website</a>
+  •
+  <a href="https://github.com/Emerald-Services/SupportBot/wiki">Wiki</a>
+<br>
+  <a href="#about">About</a>
+  •
+  <a href="#support">Support</a>
+  •
+  <a href="#license">License</a>
+  •
+  <a href="https://github.com/Emerald-Services/SupportBot/wiki/Third-Party-Developer">Third-Party</a>
+  •
+  <a href="#contributors">Contributors</a>
+</p>
+
+## About
+
+SupportBot is an Open-Source discord bot built with [discord.js](https://github.com/discordjs/discord.js). It's primarily focused to help servers organise and manage their support system in a unique way with full customisation to match your brand.
+
+## Support
+
+<a href="https://emeraldsrv.dev/discord">
+    <img alt="Discord" src="https://img.shields.io/discord/597779408295821323?logo=discord&logoColor=white&style=for-the-badge">
+</a>
+
+
+## License
+
+Released under the [MIT](https://opensource.org/licenses/MIT) license.
+
+
+## Third-Party
+
+- [Syphers Addons](https://github.com/SypherRed/SB_Addons_Unofficial)
+- [BuiltByBit](https://builtbybit.com/supportbot)
+- [Polymart](https://polymart.org/resource/supportbot-1-discord-ticket-bot.518)
+
+
+## Contributors
+
+<a href="https://github.com/Emerald-Services/SupportBot/graphs/contributors">
+  <img src="https://contrib.rocks/image?repo=Emerald-Services/SupportBot">
+</a>
+
+
+

SECURITY.md

@@ -0,0 +1,20 @@
+# Security Policy
+
+## Supported Versions
+
+Use this section to tell people about which versions of your project are
+currently being supported with security updates.
+
+| Version | Supported          |
+| ------- | ------------------ |
+| 7.7.2   | :white_check_mark: |
+| 7.7.1   | :white_check_mark: |
+| < 4.0   | :x:                |
+
+## Reporting a Vulnerability
+
+Use this section to tell people how to report a vulnerability.
+
+Tell them where to go, how often they can expect to get an update on a
+reported vulnerability, what to expect if the vulnerability is accepted or
+declined, etc.

Structures/Addon.js

@@ -0,0 +1,21 @@
+// SupportBot | Emerald Services
+// Addon Structure
+
+class Command {
+  constructor(options) {
+    this.name = options.name;
+    this.description = options.description;
+    this.permissions = options.permissions;
+    this.options = options.options || [];
+    this.run = options.run;
+    this.defaultPermission = true;
+  }
+}
+class Event {
+  constructor(event, run) {
+    this.event = event;
+    this.run = run;
+  }
+}
+
+module.exports = { Command, Event };

Structures/Addons.js

@@ -1,23 +0,0 @@
-// SupportBot | Emerald Services
-// Addon Structure
-
-const fs = require("fs");
-
-const Discord = require("discord.js");
-
-const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
-
-function RunFunction(interaction) {}
-
-class Addon {
-  constructor(options) {
-    this.name = options.name;
-    this.description = options.description;
-    this.permission = options.permission;
-    this.slashCommandOptions = options.slashCommandOptions || [];
-    this.run = options.run;
-  }
-}
-
-module.exports = Addon;

Structures/Client.js

@@ -4,12 +4,12 @@
 const fs = require("fs");
 
 const Discord = require("discord.js");
-const Command = require("./Command.js");
-const Event = require("./Event.js");
 const intents = new Discord.Intents(32767);
 
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
 
 class Client extends Discord.Client {
   constructor() {
@@ -17,14 +17,48 @@ class Client extends Discord.Client {
 
     this.commands = new Discord.Collection();
   }
+  async getChannel(channel, guild) {
+    return guild.channels.cache.find(
+      (c) =>
+        (c.type === "GUILD_TEXT" || c.type === "GUILD_NEWS") &&
+        (c.id === channel || c.name.toLowerCase() === channel.toLowerCase())
+    );
+  }
+  async getRole(role, guild) {
+    return guild.roles.cache.find(
+      (r) => r.id === role || r.name.toLowerCase() === role.toLowerCase()
+    );
+  }
+  async getCategory(category, guild) {
+    return guild.channels.cache.find(
+      (c) =>
+        c.type === "GUILD_CATEGORY" &&
+        (c.id === category || c.name.toLowerCase() === category.toLowerCase())
+    );
+  }
 
-  start(token) {
+  async start(token) {
-    const commandFiles = fs
+    var tempCommandFiles = fs.readdirSync("./Commands").filter((file) => file.endsWith(".js"));
-      .readdirSync("./Commands")
+
+    if (supportbot.DisableSuggestions) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "suggest.js");
+    }
+    
+    const commandFiles = tempCommandFiles;
+
+    const addonFiles = fs
+      .readdirSync("./Addons")
       .filter((file) => file.endsWith(".js"));
 
+    const addons = addonFiles.map((file) => {
+      let addon = require(`../Addons/${file}`);
+      addon.name = file.split(".")[0];
+      return addon;
+    });
+
     const commands = commandFiles.map((file) => require(`../Commands/${file}`));
 
+    // Commands
     console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
 
     commands.forEach((cmd) => {
@@ -33,47 +67,36 @@ class Client extends Discord.Client {
     });
 
     console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
-
     // Addons
-
-    const addonFiles = fs
-      .readdirSync("./Addons")
-      .filter((file) => file.endsWith(".js"));
-
-    const addons = addonFiles.map((file) => require(`../Addons/${file}`));
-
     console.log("   ");
     console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
 
     addons.forEach((addon) => {
-      console.log(`\u001b[31;1m`, `${addon.name}`, `\u001b[32;1m`, "Loaded");
+      console.log(
-      this.commands.set(addon.name, addon);
+        `\u001b[33m`,
+        `[ADDON]`,
+        `\u001b[31;1m`,
+        `${addon.name}`,
+        `\u001b[32;1m`,
+        "Loaded"
+      );
+      addon.commands?.forEach((command) => {
+        this.commands.set(command.name, command);
+      });
+      addon.events?.forEach((event) => {
+        this.on(event.event, (...args) => event.run(this, ...args));
+      });
     });
 
     console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
-    console.log("   ");
 
     // Slash Commands
 
-    const slashCommands = commands.map((cmd) => ({
+    this.once("ready", async () => {
-      name: cmd.name.toLowerCase(),
+      await this.guilds.cache.first()?.commands.set(this.commands);
-      description: cmd.description,
+      console.log(
-      permissions: [],
+        `\u001b[32;1m`,
-      options: cmd.slashCommandOptions,
+        `Slash Commands Registered for ${this.guilds.cache.first().name}`
-      defaultPermission: true,
-    }));
-
-    this.removeAllListeners();
-
-    this.on("ready", async () => {
-      const cmds = await this.application?.commands.set(slashCommands);
-
-      console.log("   ");
-      console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Slash Command ▬▬▬▬▬▬▬"),
-        console.log("   ");
-
-      cmds.forEach((cmd) =>
-        console.log(`Slash Command ${cmd.name} registered`)
       );
     });
 
@@ -85,14 +108,18 @@ class Client extends Discord.Client {
       .forEach((file) => {
         const event = require(`../Events/${file}`);
         console.log(`\u001b[31;1m`, `${event.event}`, `\u001b[32;1m`, "Loaded");
-
+        this.on(event.event, (...args) => event.run(this, ...args));
-        this.on(event.event, event.run.bind(null, this));
       });
 
     console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
-    console.log("   ");
+    if (process.argv[2] !== "test") {
-
+      await this.login(token);
-    this.login(token);
+    } else {
+      console.log(
+        `\u001b[31;1m`,
+        "RUNNING IN TEST MODE, IF NOT INTENDED, PLEASE USE npm start"
+      );
+    }
   }
 }
 

Structures/Command.js

@@ -1,23 +1,14 @@
 // SupportBot | Emerald Services
 // Command Structure
 
-const fs = require("fs");
-
-const Discord = require("discord.js");
-
-const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
-
-function RunFunction(interaction) {}
-
 class Command {
   constructor(options) {
     this.name = options.name;
     this.description = options.description;
-    this.permission = options.permission;
+    this.permissions = options.permissions || [];
-    this.slashCommandOptions = options.slashCommandOptions || [];
+    this.options = options.options || [];
     this.run = options.run;
+    this.defaultPermission = true;
   }
 }
-
 module.exports = Command;

Structures/Event.js

@@ -1,19 +1,9 @@
 // SupportBot | Emerald Services
 // Event Structure
-
-const fs = require("fs");
-
-const Discord = require("discord.js");
-
-const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
-
-function RunFunction(client, ...eventArgs) {}
-
 class Event {
-  constructor(event, runFunction) {
+  constructor(event, run) {
     this.event = event;
-    this.run = runFunction;
+    this.run = run;
   }
 }
 

Structures/TicketID.js

@@ -3,87 +3,44 @@
 
 const fs = require("fs");
 
-const Discord = require("discord.js");
-const Command = require("./Command.js");
-const Client = require("./Client.js");
-const Event = require("./Event.js");
-
-const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
-
 class TicketNumberID {
-  static pad(guildId) {
+  static async pad() {
-    let n = this.get(guildId) + "";
+    let num = await this.get();
-    let z = "0";
+    let n = num + "";
-    let width = 4;
+    await this.set(num + 1);
-    setTimeout(() => {
+    return n.length >= 4 ? n : new Array(4 - n.length + 1).join("0") + n;
-      this.set(guildId, this.get(guildId) + 1);
-    }, 50);
-    return n.length >= width ? n : new Array(width - n.length + 1).join(z) + n;
   }
 
-  static get(guildId) {
+  static async get() {
-    let ticketnumberID = JSON.parse(
+    let ticketnumberID = await JSON.parse(
-      fs.readFileSync("./Data/TicketData.json", "utf8")
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
     );
-
+    if (!ticketnumberID.id) {
-    if (!ticketnumberID[guildId]) {
+      return this.set(0);
-      ticketnumberID[guildId] = {
-        id: 0,
-      };
-
-      fs.writeFileSync(
-        "./Data/TicketData.json",
-        JSON.stringify(ticketnumberID, null, 4),
-        (err) => {
-          if (err) console.log(err);
-        }
-      );
-
-      return 0;
     } else {
-      return ticketnumberID[guildId].id;
+      return ticketnumberID.id;
     }
   }
 
-  static set(guildId, value) {
+  static async set(value) {
-    let ticketnumberID = JSON.parse(
+    let ticketnumberID = await JSON.parse(
-      fs.readFileSync("./Data/TicketData.json", "utf8")
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
     );
 
-    ticketnumberID[guildId] = {
+    ticketnumberID.id = value;
-      id: value,
-    };
-
     fs.writeFileSync(
-      "./Data/TicketData.json",
+      "./Data/ticket-panel-id.json",
       JSON.stringify(ticketnumberID, null, 4),
       (err) => {
-        if (err) console.log(err);
+        if (err) console.error(err);
       }
     );
 
     return value;
   }
 
-  static reset(guildId) {
+  static async reset() {
-    let ticketnumberID = JSON.parse(
+    return await this.set(0);
-      fs.readFileSync("./Data/TicketData.json", "utf8")
-    );
-
-    ticketnumberID[guildId] = {
-      id: 0,
-    };
-
-    fs.writeFileSync(
-      "./Data/TicketData.json",
-      JSON.stringify(ticketnumberID, null, 4),
-      (err) => {
-        if (err) console.log(err);
-      }
-    );
-
-    return 0;
   }
 }
 

index.js

@@ -12,9 +12,10 @@
 
 const fs = require("fs");
 
-const Discord = require("discord.js");
 const yaml = require("js-yaml");
-const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
 
 const Client = require("./Structures/Client.js");
 const client = new Client({});

package-lock.json

@@ -1,526 +0,0 @@
-{
-  "name": "supportbot",
-  "version": "7.2.0",
-  "lockfileVersion": 2,
-  "requires": true,
-  "packages": {
-    "": {
-      "name": "supportbot",
-      "version": "7.2.0",
-      "license": "MIT",
-      "dependencies": {
-        "discord.js": "^13.2.0",
-        "js-yaml": "^4.1.0"
-      }
-    },
-    "node_modules/@discordjs/builders": {
-      "version": "0.6.0",
-      "resolved": "https://registry.npmjs.org/@discordjs/builders/-/builders-0.6.0.tgz",
-      "integrity": "sha512-mH3Gx61LKk2CD05laCI9K5wp+a3NyASHDUGx83DGJFkqJlRlSV5WMJNY6RS37A5SjqDtGMF4wVR9jzFaqShe6Q==",
-      "dependencies": {
-        "@sindresorhus/is": "^4.0.1",
-        "discord-api-types": "^0.22.0",
-        "ow": "^0.27.0",
-        "ts-mixer": "^6.0.0",
-        "tslib": "^2.3.1"
-      },
-      "engines": {
-        "node": ">=14.0.0",
-        "npm": ">=7.0.0"
-      }
-    },
-    "node_modules/@discordjs/builders/node_modules/discord-api-types": {
-      "version": "0.22.0",
-      "resolved": "https://registry.npmjs.org/discord-api-types/-/discord-api-types-0.22.0.tgz",
-      "integrity": "sha512-l8yD/2zRbZItUQpy7ZxBJwaLX/Bs2TGaCthRppk8Sw24LOIWg12t9JEreezPoYD0SQcC2htNNo27kYEpYW/Srg==",
-      "engines": {
-        "node": ">=12"
-      }
-    },
-    "node_modules/@discordjs/collection": {
-      "version": "0.2.1",
-      "resolved": "https://registry.npmjs.org/@discordjs/collection/-/collection-0.2.1.tgz",
-      "integrity": "sha512-vhxqzzM8gkomw0TYRF3tgx7SwElzUlXT/Aa41O7mOcyN6wIJfj5JmDWaO5XGKsGSsNx7F3i5oIlrucCCWV1Nog==",
-      "engines": {
-        "node": ">=14.0.0"
-      }
-    },
-    "node_modules/@discordjs/form-data": {
-      "version": "3.0.1",
-      "resolved": "https://registry.npmjs.org/@discordjs/form-data/-/form-data-3.0.1.tgz",
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package.json

@@ -1,23 +1,26 @@
 {
   "name": "supportbot",
-  "version": "7.2.0",
+  "version": "7.7.3",
   "description": "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand.",
   "main": "index.js",
   "scripts": {
-    "start": "npm i && node index.js"
+    "start": "npm i && node index.js",
+    "test": "node index.js test"
   },
   "repository": {
     "type": "git",
-    "url": "git+https://github.com/1tzemerald/SupportBot.git"
+    "url": "git+https://github.com/Emerald-Services/SupportBot.git"
   },
   "author": "Emerald Services",
   "license": "MIT",
   "bugs": {
-    "url": "https://github.com/1tzemerald/SupportBot/issues"
+    "url": "https://github.com/Emerald-Services/SupportBot/issues"
   },
-  "homepage": "https://github.com/1tzemerald/SupportBot#readme",
+  "homepage": "https://github.com/Emerald-Services/SupportBot#readme",
   "dependencies": {
-    "discord.js": "^13.2.0",
+    "@vitalets/google-translate-api": "^8.0.0",
-    "js-yaml": "^4.1.0"
+    "discord.js": "^13.6.0",
+    "js-yaml": "^4.1.0",
+    "moment": "^2.29.3"
   }
 }