v7.7.3

Create CODE_OF_CONDUCT.md

.github/FUNDING.yml

@@ -0,0 +1,3 @@
+# These are supported funding model platforms
+
+github: [Emerald-Services]

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,17 +1,21 @@
 ---
 name: Bug report
-about: Create a bug report to help us improve SupportBot.
-title: "[BUG]"
-labels: bug
-assignees: EmeraldRusher
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
 
 ---
 
 **Describe the bug**
-A clear and concise description of the bug you found and how you found it.
+A clear and concise description of what the bug is.
 
-**How did you find it**
-Please could explain what you did to find the bug?
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
 
 **Expected behavior**
 A clear and concise description of what you expected to happen.
@@ -19,5 +23,16 @@ A clear and concise description of what you expected to happen.
 **Screenshots**
 If applicable, add screenshots to help explain your problem.
 
+**Desktop (please complete the following information):**
+ - OS: [e.g. iOS]
+ - Browser [e.g. chrome, safari]
+ - Version [e.g. 22]
+
+**Smartphone (please complete the following information):**
+ - Device: [e.g. iPhone6]
+ - OS: [e.g. iOS8.1]
+ - Browser [e.g. stock browser, safari]
+ - Version [e.g. 22]
+
 **Additional context**
-Feel free to notify with us with anything else about the problem here.
+Add any other context about the problem here.

.gitignore

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+node_modules/
+.DS_Store

Addons/hello.js

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+// SupportBot | Emerald Services
+// Example (default) Addon
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+// Your Addon Config file! Saved in /Addons/Configs/YourAddonConfig.yml
+// const config = yaml.load(fs.readFileSync('./Addons/Configs/YourAddonConfig.yml', 'utf8'));
+
+const { Command, Event } = require("../Structures/Addon");
+
+module.exports.commands = [
+  /*
+  // EXAMPLE COMMAND
+  new Command({
+    name: "hello",
+    description: "hello",
+    options: [],
+    permissions: ["SEND_MESSAGES"],
+    async run(interaction) {
+      const Embed = new Discord.MessageEmbed()
+        .setDescription("Hello World!")
+        .setColor(supportbot.InfoColour);
+
+      interaction.reply({
+        embeds: [Embed],
+      });
+    },
+  }),
+  */
+];
+module.exports.events = [
+  /*
+  // EXAMPLE EVENT
+  new Event("ready", async (client) => {
+    console.log("Bot started!");
+  }), 
+  */
+];

CODE_OF_CONDUCT.md

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+# Contributor Covenant Code of Conduct
+
+## Our Pledge
+
+We as members, contributors, and leaders pledge to make participation in our
+community a harassment-free experience for everyone, regardless of age, body
+size, visible or invisible disability, ethnicity, sex characteristics, gender
+identity and expression, level of experience, education, socio-economic status,
+nationality, personal appearance, race, religion, or sexual identity
+and orientation.
+
+We pledge to act and interact in ways that contribute to an open, welcoming,
+diverse, inclusive, and healthy community.
+
+## Our Standards
+
+Examples of behavior that contributes to a positive environment for our
+community include:
+
+* Demonstrating empathy and kindness toward other people
+* Being respectful of differing opinions, viewpoints, and experiences
+* Giving and gracefully accepting constructive feedback
+* Accepting responsibility and apologizing to those affected by our mistakes,
+  and learning from the experience
+* Focusing on what is best not just for us as individuals, but for the
+  overall community
+
+Examples of unacceptable behavior include:
+
+* The use of sexualized language or imagery, and sexual attention or
+  advances of any kind
+* Trolling, insulting or derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or email
+  address, without their explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+## Enforcement Responsibilities
+
+Community leaders are responsible for clarifying and enforcing our standards of
+acceptable behavior and will take appropriate and fair corrective action in
+response to any behavior that they deem inappropriate, threatening, offensive,
+or harmful.
+
+Community leaders have the right and responsibility to remove, edit, or reject
+comments, commits, code, wiki edits, issues, and other contributions that are
+not aligned to this Code of Conduct, and will communicate reasons for moderation
+decisions when appropriate.
+
+## Scope
+
+This Code of Conduct applies within all community spaces, and also applies when
+an individual is officially representing the community in public spaces.
+Examples of representing our community include using an official e-mail address,
+posting via an official social media account, or acting as an appointed
+representative at an online or offline event.
+
+## Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported to the community leaders responsible for enforcement at
+our discord.
+All complaints will be reviewed and investigated promptly and fairly.
+
+All community leaders are obligated to respect the privacy and security of the
+reporter of any incident.
+
+## Enforcement Guidelines
+
+Community leaders will follow these Community Impact Guidelines in determining
+the consequences for any action they deem in violation of this Code of Conduct:
+
+### 1. Correction
+
+**Community Impact**: Use of inappropriate language or other behavior deemed
+unprofessional or unwelcome in the community.
+
+**Consequence**: A private, written warning from community leaders, providing
+clarity around the nature of the violation and an explanation of why the
+behavior was inappropriate. A public apology may be requested.
+
+### 2. Warning
+
+**Community Impact**: A violation through a single incident or series
+of actions.
+
+**Consequence**: A warning with consequences for continued behavior. No
+interaction with the people involved, including unsolicited interaction with
+those enforcing the Code of Conduct, for a specified period of time. This
+includes avoiding interactions in community spaces as well as external channels
+like social media. Violating these terms may lead to a temporary or
+permanent ban.
+
+### 3. Temporary Ban
+
+**Community Impact**: A serious violation of community standards, including
+sustained inappropriate behavior.
+
+**Consequence**: A temporary ban from any sort of interaction or public
+communication with the community for a specified period of time. No public or
+private interaction with the people involved, including unsolicited interaction
+with those enforcing the Code of Conduct, is allowed during this period.
+Violating these terms may lead to a permanent ban.
+
+### 4. Permanent Ban
+
+**Community Impact**: Demonstrating a pattern of violation of community
+standards, including sustained inappropriate behavior,  harassment of an
+individual, or aggression toward or disparagement of classes of individuals.
+
+**Consequence**: A permanent ban from any sort of public interaction within
+the community.
+
+## Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage],
+version 2.0, available at
+https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
+
+Community Impact Guidelines were inspired by [Mozilla's code of conduct
+enforcement ladder](https://github.com/mozilla/diversity).
+
+[homepage]: https://www.contributor-covenant.org
+
+For answers to common questions about this code of conduct, see the FAQ at
+https://www.contributor-covenant.org/faq. Translations are available at
+https://www.contributor-covenant.org/translations.

CONTRIBUTING.md

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+# Contributing
+
+When contributing to this repository, please first discuss the change you wish to make via issue,
+email, or any other method with the owners of this repository before making a change. 
+
+Please note we have a code of conduct, please follow it in all your interactions with the project.
+
+## Pull Request Process
+
+1. Ensure any install or build dependencies are removed before the end of the layer when doing a 
+   build.
+2. Update the README.md with details of changes to the interface, this includes new environment 
+   variables, exposed ports, useful file locations and container parameters.
+3. Increase the version numbers in any examples files and the README.md to the new version that this
+   Pull Request would represent. The versioning scheme we use is [SemVer](http://semver.org/).
+4. You may merge the Pull Request in once you have the sign-off of two other developers, or if you 
+   do not have permission to do that, you may request the second reviewer to merge it for you.
+
+## Code of Conduct
+
+### Our Pledge
+
+In the interest of fostering an open and welcoming environment, we as
+contributors and maintainers pledge to making participation in our project and
+our community a harassment-free experience for everyone, regardless of age, body
+size, disability, ethnicity, gender identity and expression, level of experience,
+nationality, personal appearance, race, religion, or sexual identity and
+orientation.
+
+### Our Standards
+
+Examples of behavior that contributes to creating a positive environment
+include:
+
+* Using welcoming and inclusive language
+* Being respectful of differing viewpoints and experiences
+* Gracefully accepting constructive criticism
+* Focusing on what is best for the community
+* Showing empathy towards other community members
+
+Examples of unacceptable behavior by participants include:
+
+* The use of sexualized language or imagery and unwelcome sexual attention or
+advances
+* Trolling, insulting/derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or electronic
+  address, without explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+### Our Responsibilities
+
+Project maintainers are responsible for clarifying the standards of acceptable
+behavior and are expected to take appropriate and fair corrective action in
+response to any instances of unacceptable behavior.
+
+Project maintainers have the right and responsibility to remove, edit, or
+reject comments, commits, code, wiki edits, issues, and other contributions
+that are not aligned to this Code of Conduct, or to ban temporarily or
+permanently any contributor for other behaviors that they deem inappropriate,
+threatening, offensive, or harmful.
+
+### Scope
+
+This Code of Conduct applies both within project spaces and in public spaces
+when an individual is representing the project or its community. Examples of
+representing a project or community include using an official project e-mail
+address, posting via an official social media account, or acting as an appointed
+representative at an online or offline event. Representation of a project may be
+further defined and clarified by project maintainers.
+
+### Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported by contacting the project team at [INSERT EMAIL ADDRESS]. All
+complaints will be reviewed and investigated and will result in a response that
+is deemed necessary and appropriate to the circumstances. The project team is
+obligated to maintain confidentiality with regard to the reporter of an incident.
+Further details of specific enforcement policies may be posted separately.
+
+Project maintainers who do not follow or enforce the Code of Conduct in good
+faith may face temporary or permanent repercussions as determined by other
+members of the project's leadership.
+
+### Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage], version 1.4,
+available at [http://contributor-covenant.org/version/1/4][version]
+
+[homepage]: http://contributor-covenant.org
+[version]: http://contributor-covenant.org/version/1/4/

Commands/add.js

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+// SupportBot | Emerald Services
+// Ticket Add Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.TicketAdd,
+  description: cmdconfig.TicketAddDesc,
+  options: [
+    {
+      name: "user",
+      description: "User to add",
+      type: "USER",
+      required: true,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!SupportStaff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      !interaction.member.roles.cache.has(SupportStaff.id) &&
+      !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ ephemeral: true, embeds: [NoPerms] });
+
+    let TicketData = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    let ticket = await TicketData.tickets.findIndex(
+      (t) => t.id === interaction.channel.id
+    );
+    if (ticket === -1) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(supportbot.NoValidTicket)
+        .setColor(supportbot.WarningColour);
+      return interaction.reply({ ephemeral: true, embeds: [Exists] });
+    }
+
+    let uMember = interaction.options.getUser("user");
+    const UserNotExist = new Discord.MessageEmbed()
+      .setTitle("User Not Found!")
+      .setDescription(
+        `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketAdd} <user#0000>\``
+      )
+      .setColor(supportbot.ErrorColour);
+
+    if (!uMember) return interaction.reply({ embeds: [UserNotExist] });
+
+    await interaction.channel.permissionOverwrites.edit(uMember.id, {
+      VIEW_CHANNEL: true,
+    });
+    const Complete = new Discord.MessageEmbed()
+      .setTitle("User Added!")
+      .setDescription(supportbot.AddedUser.replace(/%user%/g, uMember.id))
+      .setTimestamp()
+      .setColor(supportbot.EmbedColour);
+    interaction.reply({ embeds: [Complete] });
+    TicketData.tickets[ticket].subUsers.push(uMember.id);
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(TicketData, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+  },
+});

Commands/close.js

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+// SupportBot | Emerald Services
+// Close Ticket Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.CloseTicket,
+  description: cmdconfig.CloseTicketDesc,
+  options: [
+    {
+      name: "reason",
+      description: "Ticket Close Reason",
+      type: "STRING",
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole, getChannel } = interaction.client;
+    if (supportbot.StaffOnly) {
+      let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+      let Admin = await getRole(supportbot.Admin, interaction.guild);
+      if (!SupportStaff || !Admin)
+        return interaction.reply(
+          "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+        );
+      const NoPerms = new Discord.MessageEmbed()
+        .setTitle("Invalid Permissions!")
+        .setDescription(
+          `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+        )
+        .setColor(supportbot.WarningColour);
+
+      if (
+        !interaction.member.roles.cache.has(SupportStaff.id) &&
+        !interaction.member.roles.cache.has(Admin.id)
+      )
+        return interaction.reply({ embeds: [NoPerms] });
+    }
+    await interaction.deferReply();
+    let tickets = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    let TicketData = await tickets.tickets.findIndex(
+      (t) => t.id === interaction.channel.id
+    );
+    let ticket = tickets.tickets[TicketData];
+    if (TicketData === -1) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(supportbot.NoValidTicket)
+        .setColor(supportbot.WarningColour);
+      return interaction.followUp({ embeds: [Exists] });
+    }
+    let tUser = interaction.client.users.cache.get(ticket.user);
+    let transcriptChannel = await getChannel(
+      supportbot.TranscriptLog,
+      interaction.guild
+    );
+    let logChannel = await getChannel(supportbot.TicketLog, interaction.guild);
+    let reason =
+      (await interaction.options?.getString("reason")) || "No Reason Provided.";
+
+    if (!transcriptChannel || !logChannel)
+      return interaction.followUp("Some Channels seem to be missing!");
+    if (supportbot.CloseConfirmation) {
+      const CloseTicketRequest = new Discord.MessageEmbed()
+        .setTitle(`**${supportbot.ClosingTicket}**`)
+        .setDescription(
+          `Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `
+        )
+        .setColor(supportbot.EmbedColour);
+      await interaction.followUp({ embeds: [CloseTicketRequest] });
+      let filter = (m) =>
+        m.content.toLowerCase() === supportbot.ClosingConfirmation_Word &&
+        m.author.id === interaction.user.id;
+      await interaction.channel.awaitMessages({
+        filter,
+        max: 1,
+        time: 20000,
+        errors: ["time"],
+      });
+    }
+    try {
+      tickets.tickets[TicketData].open = false;
+      fs.writeFileSync(
+        "./Data/TicketData.json",
+        JSON.stringify(tickets, null, 4),
+        (err) => {
+          if (err) console.error(err);
+        }
+      );
+      await interaction.followUp(`**${supportbot.ClosingTicket}**`);
+      const transcriptEmbed = new Discord.MessageEmbed()
+        .setTitle(supportbot.TranscriptTitle)
+        .setColor(supportbot.EmbedColour)
+        .setFooter({
+          text: supportbot.EmbedFooter,
+          iconURL: interaction.user.displayAvatarURL(),
+        })
+        .addField(
+          "Ticket",
+          `${interaction.channel.name} (${interaction.channel.id})`
+        )
+        .addField(
+          "User",
+          `${tUser?.username || "N/A"}#${tUser?.discriminator || "N/A"} (${
+            tUser?.id || ticket.user
+          })`
+        )
+        .addField("Closed By", interaction.user.tag)
+        .addField("Reason", reason);
+      const logEmbed = new Discord.MessageEmbed()
+        .setTitle(supportbot.TicketLog_Title)
+        .setColor(supportbot.EmbedColour)
+        .setFooter({
+          text: supportbot.EmbedFooter,
+          iconURL: interaction.user.displayAvatarURL(),
+        })
+        .addField(
+          "Ticket",
+          `${interaction.channel.name} (${interaction.channel.id})`
+        )
+        .addField(
+          "User",
+          `${tUser?.username || "N/A"}#${tUser?.discriminator || "N/A"} (${
+            tUser?.id || ticket.user
+          })`
+        )
+        .addField("Closed By", interaction.user.tag)
+        .addField("Reason", reason);
+      let msgs = await interaction.channel.messages.fetch({ limit: 100 });
+      let html = "";
+
+      msgs = msgs.sort((a, b) => a.createdTimestamp - b.createdTimestamp);
+      html += `<style>* {background-color: #2c2f33;color: #fff;font-family: Arial, Helvetica, sans-serif;}</style>`;
+      html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
+      html += `<strong>Ticket:</strong> ${interaction.channel.name}<br>`;
+      html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
+
+      await msgs.forEach((msg) => {
+        if (msg.content) {
+          html += `<strong>User:</strong> ${msg.author.tag}<br>`;
+          html += `<strong>Message:</strong> ${msg.content}<br>`;
+          html += `-----<br><br>`;
+        }
+      });
+      if (!(supportbot.DisableTicketLogChannel)) {
+        await logChannel.send({ embeds: [logEmbed] }).catch((err) => {
+          console.error(err);
+        });
+      }
+      let file = new Discord.MessageAttachment(
+        Buffer.from(html),
+        `${interaction.channel.name}.html`
+      );
+      await transcriptChannel
+        .send({ embeds: [transcriptEmbed], files: [file] })
+        .catch(async (err) => {
+          console.error(err);
+        });
+
+      if (supportbot.DMTranscripts) {
+
+        await tUser
+        ?.send({ embeds: [transcriptEmbed], files: [file] })
+        .catch(async (err) => {
+          console.error(err);
+        });
+      if (ticket.subUsers) {
+        ticket.subUsers.forEach(async (subUser) => {
+          await interaction.client.users.cache
+            .get(subUser)
+            ?.send({ embeds: [transcriptEmbed], files: [file] });
+        });
+      }
+
+      }
+
+      await interaction.channel.delete().catch(async (error) => {
+        console.error(error);
+        if (error.code !== Discord.Constants.APIErrors.UNKNOWN_CHANNEL) {
+          console.error("Failed to delete the interaction:", error);
+        }
+      });
+    } catch (error) {
+      console.error(error);
+    }
+  },
+});

Commands/embed.js

@@ -0,0 +1,107 @@
+// SupportBot | Emerald Services
+// Embed Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.EmbedCommand,
+  description: cmdconfig.EmbedCommandDesc,
+  options: [
+    {
+      name: "title",
+      description: "Embed Title",
+      type: "STRING",
+      required: true,
+    },
+    {
+      name: "message",
+      description: "Embed Message",
+      type: "STRING",
+      required: true,
+    },
+    {
+      name: "color",
+      description: "Embed HEX Color",
+      type: "STRING",
+      required: false,
+    },
+    {
+      name: "fieldtitle",
+      description: "Add an additional Embed Field",
+      type: "STRING",
+      required: false,
+    },
+    {
+      name: "fieldcontent",
+      description: "Add an additional Embed Field",
+      type: "STRING",
+      required: false,
+    },
+    {
+      name: "thumbnail",
+      description: "Embed Thumbnail URL",
+      type: "STRING",
+      required: false,
+    },
+    {
+      name: "image",
+      description: "Embed Image URL",
+      type: "STRING",
+      required: false,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+
+    if (!SupportStaff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      interaction.member.roles.cache.has(SupportStaff.id) ||
+      interaction.member.roles.cache.has(Admin.id)
+    ) {
+      const EmbedTitle = interaction.options.getString("title");
+      const EmbedSubject = interaction.options.getString("message");
+      const EmbedColour = interaction.options.getString("color");
+      const EmbedThumbnail = interaction.options.getString("thumbnail");
+      const EmbedImage = interaction.options.getString("image");
+      const EmbedFieldContent = interaction.options.getString("fieldcontent");
+      const EmbedFieldTitle = interaction.options.getString("fieldtitle");
+
+      const EmbedMsg = new Discord.MessageEmbed()
+        .setTitle(EmbedTitle)
+        .setDescription(EmbedSubject)
+        .setColor(EmbedColour)
+        .setThumbnail(EmbedThumbnail)
+        .setImage(EmbedImage)
+        if (EmbedFieldTitle && EmbedFieldContent) { EmbedMsg.addField(EmbedFieldTitle, EmbedFieldContent) };
+
+      interaction.reply({
+        embeds: [EmbedMsg],
+      });
+    } else {
+      return interaction.reply({ embeds: [NoPerms] });
+    }
+  },
+});

Commands/help.js

@@ -0,0 +1,89 @@
+// SupportBot | Emerald Services
+// Help Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.HelpCommand,
+  description: cmdconfig.HelpCommandDesc,
+  options: [],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!SupportStaff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+    let botCommands = "";
+    botCommands += `**/${cmdconfig.HelpCommand}** ${cmdconfig.HelpCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.InfoCommand}** ${cmdconfig.InfoCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.PingCommand}** ${cmdconfig.PingCommandDesc}\n`;
+    botCommands += `**/${cmdconfig.UserInfoCommand}** ${cmdconfig.UserInfoCommandDesc}\n`;
+
+    if (supportbot.DisableSuggestions === false) {
+      botCommands += `**/${cmdconfig.SuggestCommand}** ${cmdconfig.SuggestCommandDesc}\n`;
+    }
+
+    let ticketCommands = "";
+    ticketCommands += `**/${cmdconfig.OpenTicket}** ${cmdconfig.OpenTicketDesc}\n`;
+    ticketCommands += `**/${cmdconfig.CloseTicket}** ${cmdconfig.CloseTicketDesc}\n`;
+
+    let staffCommands = "";
+    staffCommands += `**/${cmdconfig.TicketAdd}** ${cmdconfig.TicketAddDesc}\n`;
+    staffCommands += `**/${cmdconfig.TicketRemove}** ${cmdconfig.TicketRemoveDesc}\n`;
+    staffCommands += `**/${cmdconfig.UserInfoCommand}** ${cmdconfig.UserInfoCommandDesc}\n`;
+    staffCommands += `**/${cmdconfig.TranslateCommand}** ${cmdconfig.TranslateCommandDesc}\n`;
+
+    const HelpEmbed1 = new Discord.MessageEmbed()
+      .setTitle(supportbot.Name + " Commands")
+      .setThumbnail(interaction.user.displayAvatarURL())
+
+      .addFields(
+        {
+          name: "🖥️ General Commands\n",
+          value: `${botCommands}\n`,
+          inline: false,
+        },
+        {
+          name: "🎫 Support Commands\n",
+          value: `${ticketCommands}\n`,
+          inline: false,
+        }
+      )
+
+      .setColor(supportbot.EmbedColour)
+      .setFooter({
+        text: supportbot.EmbedFooter,
+        iconURL: interaction.user.displayAvatarURL(),
+      });
+
+    if (
+      interaction.member.roles.cache.has(SupportStaff.id) ||
+      interaction.member.roles.cache.has(Admin.id)
+    ) {
+      HelpEmbed1.addFields({
+        name: "🔐 Staff Commands\n",
+        value: `${staffCommands}\n`,
+        inline: false,
+      });
+    }
+
+      interaction.reply({
+        ephemeral: true,
+        embeds: [HelpEmbed1],
+      });
+  },
+});

Commands/info.js

@@ -0,0 +1,40 @@
+// SupportBot | Emerald Services
+// Info Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.InfoCommand,
+  description: cmdconfig.InfoCommandDesc,
+  options: [],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const InfoButton = new Discord.MessageButton()
+      .setLabel(supportbot.InfoButtonText)
+      .setURL(supportbot.InfoURL)
+      .setStyle("LINK");
+
+    const inforow = new Discord.MessageActionRow().addComponents(InfoButton);
+
+    const InfoEmbed = new Discord.MessageEmbed()
+      .setURL(supportbot.InfoURL)
+      .setTitle(supportbot.InfoTitle)
+      .setDescription(supportbot.AboutMe)
+      .setColor(supportbot.InfoColour);
+
+    interaction.reply({
+      embeds: [InfoEmbed],
+      components: [inforow],
+    });
+  },
+});

Commands/ping.js

@@ -0,0 +1,32 @@
+// SupportBot | Emerald Services
+// Ping Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.PingCommand,
+  description: cmdconfig.PingCommandDesc,
+  options: [],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const PingEmbed = new Discord.MessageEmbed()
+      .setDescription(
+        `:ping_pong: **Ping:** \`${interaction.client.ws.ping} ms\``
+      )
+      .setColor(supportbot.EmbedColour);
+
+    interaction.reply({
+      embeds: [PingEmbed],
+    });
+  },
+});

Commands/remove.js

@@ -0,0 +1,94 @@
+// SupportBot | Emerald Services
+// Ticket Remove Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.TicketRemove,
+  description: cmdconfig.TicketRemoveDesc,
+  options: [
+    {
+      name: "user",
+      description: "User to remove",
+      type: "USER",
+      required: true,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getRole } = interaction.client;
+    let Staff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!Staff || !Admin)
+      return interaction.reply(
+        "Some roles seem to be missing!\nPlease check for errors when starting the bot."
+      );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      !interaction.member.roles.cache.has(Staff.id) &&
+      !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+    let TicketData = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    let ticket = await TicketData.tickets.findIndex(
+      (t) => t.id === interaction.channel.id
+    );
+    if (ticket === -1) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(supportbot.NoValidTicket)
+        .setColor(supportbot.WarningColour);
+      return interaction.reply({ ephemeral: true, embeds: [Exists] });
+    }
+
+    let uMember = interaction.options.getUser("user");
+    const UserNotExist = new Discord.MessageEmbed()
+      .setTitle("User Not Found!")
+      .setDescription(
+        `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketRemove} <user#0000>\``
+      )
+      .setColor(supportbot.ErrorColour);
+
+    if (!uMember) return interaction.reply({ ephemeral: true, embeds: [UserNotExist] });
+
+    await interaction.channel.permissionOverwrites.edit(uMember.id, {
+      VIEW_CHANNEL: false,
+    });
+
+    const Complete = new Discord.MessageEmbed()
+      .setTitle("User Removed!")
+      .setDescription(supportbot.RemovedUser.replace(/%user%/g, uMember.id))
+      .setTimestamp()
+      .setColor(supportbot.EmbedColour);
+    interaction.reply({ embeds: [Complete] });
+    TicketData.tickets[ticket].subUsers = TicketData.tickets[
+      ticket
+    ].subUsers.filter((u) => u !== uMember.id);
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(TicketData, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+  },
+});

Commands/suggest.js

@@ -0,0 +1,84 @@
+// SupportBot | Emerald Services
+// Suggest Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.SuggestCommand,
+  description: cmdconfig.SuggestCommandDesc,
+  options: [
+    {
+      name: "suggestion",
+      description: "Create a Suggestion",
+      type: "STRING",
+      required: true,
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    const { getChannel } = interaction.client;
+    const suggestChannel = await getChannel(
+      supportbot.SuggestionChannel,
+      interaction.guild
+    );
+
+    const NoChannel = new Discord.MessageEmbed()
+      .setTitle("Missing Channel!")
+      .setDescription(supportbot.InvalidChannel)
+      .setColor(supportbot.ErrorColour);
+
+    if (!suggestChannel) return interaction.reply({ embeds: [NoChannel] });
+
+    let suggestion = interaction.options.getString("suggestion");
+
+    const SuggestEmbed = new Discord.MessageEmbed()
+      .addField("Suggestion", suggestion, true)
+      .addField("From", `<@${interaction.user.id}>`)
+      .setThumbnail(interaction.user.displayAvatarURL())
+      .setFooter({
+        text: supportbot.EmbedFooter,
+        iconURL: interaction.user.displayAvatarURL(),
+      })
+      .setColor(supportbot.EmbedColour);
+
+    const suggestionMsg = await suggestChannel.send({ embeds: [SuggestEmbed] });
+    if (supportbot.SuggestionUpvote && supportbot.SuggestionDownvote) {
+      await suggestionMsg.react(supportbot.SuggestionUpvote);
+      await suggestionMsg.react(supportbot.SuggestionDownvote);
+
+      if (supportbot.SuggestionThreads) {
+        await suggestionMsg.startThread({
+              name: `Suggestion-releated Thread`,
+              autoArchiveDuration: 60,
+              type: 'GUILD_PUBLIC_THREAD',
+              reason: 'Suggestion-releated thread',
+          })
+    
+        }
+    }
+
+    const Submitted = new Discord.MessageEmbed()
+      .setTitle("Suggestion Submitted!")
+      .setDescription(
+        `:white_check_mark: You have successfully submitted a suggestion.`
+      )
+      .addField("Sent to:", `<#${suggestChannel.id}>`)
+      .setColor(supportbot.SuccessColour);
+
+    return interaction.reply({ 
+      ephemeral: true, 
+      embeds: [Submitted] 
+    })
+    
+  },
+});

Commands/ticket.js

@@ -0,0 +1,334 @@
+// SupportBot | Emerald Services
+// Ticket Command
+
+const fs = require("fs");
+
+const {
+  MessageEmbed,
+  Permissions,
+  MessageButton,
+  MessageActionRow,
+} = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+const TicketNumberID = require("../Structures/TicketID.js");
+
+module.exports = new Command({
+  name: cmdconfig.OpenTicket,
+  description: cmdconfig.OpenTicketDesc,
+  options: [
+    {
+      name: "reason",
+      description: "Ticket Reason",
+      type: "STRING",
+    },
+  ],
+  permissions: ["SEND_MESSAGES"],
+
+  async run(interaction) {
+    let disableCommand = true;
+    if (interaction.isCommand() && disableCommand)
+      return interaction.reply({
+        content: "This command is disabled",
+        ephemeral: true,
+      });
+    let department = interaction.customId?.split("-")[1] || null;
+    let TicketData = await JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+    const { getRole, getCategory } = interaction.client;
+    let User = interaction.guild.members.cache.get(interaction.user.id);
+
+    if (
+      supportbot.MaxAllowedTickets &&
+      TicketData.tickets.filter((t) => t.user === interaction.user.id && t.open)
+        .length >= supportbot.MaxAllowedTickets
+    ) {
+      return interaction.reply({
+        embeds: [
+          {
+            title: "Too Many Tickets!",
+            description: `You can't have more than ${supportbot.MaxAllowedTickets} open tickets!`,
+            color: supportbot.WarningColour,
+          },
+        ],
+        ephemeral: true,
+      });
+    }
+    if (
+      User.roles.cache.has(
+        getRole(supportbot.TicketBlackListRole, interaction.guild).id
+      )
+    ) {
+      return interaction.reply({
+        content: supportbot.TicketBlackListMessage,
+        ephemeral: true,
+      });
+    }
+
+    // Ticket ID
+    let ticketNumberID = await TicketNumberID.pad();
+
+    // Ticket Subject
+    const TicketSubject =
+      interaction.options?.getString("reason") || supportbot.NoTicketSubject;
+
+    const TicketExists = new MessageEmbed()
+      .setTitle("Ticket Exists!")
+      .setDescription(supportbot.TicketExists);
+
+    if (
+      await interaction.guild.channels.cache.find(
+        (ticketChannel) =>
+          ticketChannel.name === `${supportbot.TicketPrefix}${ticketNumberID}`
+      )
+    ) {
+      return await interaction.reply({
+        embeds: [TicketExists],
+        ephemeral: true,
+      });
+    }
+    const Staff = await getRole(supportbot.Staff, interaction.guild);
+    const Admin = await getRole(supportbot.Admin, interaction.guild);
+    if (!Staff || !Admin)
+      return interaction.reply({
+        content:
+          "Some roles seem to be missing!\nPlease check for errors when starting the bot.",
+        ephemeral: true,
+      });
+    let TicketCategory = await getCategory(
+      supportbot.Departments[department].category,
+      interaction.guild
+    );
+    const ticketChannel = await interaction.guild.channels.create(
+      `${supportbot.TicketPrefix}${ticketNumberID}`,
+      {
+        type: "GUILD_TEXT",
+        parent: TicketCategory.id,
+        permissionOverwrites: [
+          {
+            id: Admin.id,
+            allow: [Permissions.FLAGS.VIEW_CHANNEL],
+          },
+          {
+            id: interaction.user.id,
+            allow: [Permissions.FLAGS.VIEW_CHANNEL],
+          },
+          {
+            id: interaction.guild.id,
+            deny: [Permissions.FLAGS.VIEW_CHANNEL],
+          },
+        ],
+      }
+    );
+    if (supportbot.AllowAllStaff) {
+      await ticketChannel.permissionOverwrites.edit(Staff.id, {
+        VIEW_CHANNEL: true,
+      });
+    }
+    if (!department) {
+      await ticketChannel.permissionOverwrites.edit(interaction.user.id, {
+        SEND_MESSAGES: false,
+      });
+    }
+    await TicketData.tickets.push({
+      id: ticketChannel.id,
+      name: ticketChannel.name,
+      user: interaction.user.id,
+      number: ticketNumberID,
+      reason: TicketSubject,
+      open: true,
+      subUsers: [],
+    });
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(TicketData, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+
+    const CreatedTicket = new MessageEmbed()
+      .setDescription(
+        supportbot.TicketCreatedAlert.replace(
+          /%ticketauthor%/g,
+          interaction.user.id
+        )
+          .replace(/%ticketid%/g, ticketChannel.id)
+          .replace(/%ticketusername%/g, interaction.user.username)
+      )
+      .setColor(supportbot.EmbedColour);
+    await interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
+
+    if (supportbot.AllowTicketMentions) {
+      await ticketChannel.send(`${interaction.user}`);
+    }
+
+    const TicketMessage = new MessageEmbed()
+      .setTitle(
+        supportbot.Ticket_Title.replace(/%ticketauthor%/g, interaction.user.id)
+          .replace(/%ticketid%/g, ticketChannel.id)
+          .replace(/%ticketusername%/g, interaction.user.username)
+      )
+      .setDescription(
+        supportbot.TicketMessage.replace(/%ticketauthor%/g, interaction.user.id)
+          .replace(/%ticketid%/g, ticketChannel.id)
+          .replace(/%ticketusername%/g, interaction.user.username)
+      )
+      .setColor(supportbot.EmbedColour);
+
+    if (supportbot.TicketSubject === "embed") {
+      if (TicketSubject !== "No Reason Provided.") {
+        TicketMessage.addFields({ name: "Reason", value: TicketSubject });
+      }
+    }
+
+    if (supportbot.TicketSubject === "description") {
+      if (TicketSubject !== "No Reason Provided.") {
+        await ticketChannel.setTopic(
+          `Reason: ${TicketSubject}  -  User ID: ${interaction.user.id}  -  Ticket: ${ticketChannel.name}`
+        );
+      }
+    }
+
+    if (!department) {
+      TicketMessage.addFields({
+        name: "Departments",
+        value: ` **${supportbot.Departments.map((X) => X.title).join("\n")}**`,
+      });
+    }
+    const CloseButton = new MessageButton()
+      .setCustomId("ticketclose")
+      .setLabel("Close")
+      .setStyle(supportbot.TicketCloseColour)
+      .setEmoji(supportbot.TicketCloseEmoji);
+
+    const LockButton = new MessageButton()
+      .setCustomId("ticketlock")
+      .setLabel("Lock")
+      .setStyle(supportbot.TicketLockColour)
+      .setEmoji(supportbot.TicketLockEmoji);
+    const ClaimButton = new MessageButton()
+      .setCustomId("ticketclaim")
+      .setLabel("Claim")
+      .setStyle(supportbot.TicketClaimColour)
+      .setEmoji(supportbot.TicketClaimEmoji);
+
+    const row2 = new MessageActionRow().addComponents(CloseButton, LockButton, ClaimButton);
+    if (!department) {
+      try {
+        let buttons = await supportbot.Departments.map((x) =>
+          new MessageButton()
+            .setCustomId("Department" + supportbot.Departments.indexOf(x))
+            .setLabel(x.title)
+            .setStyle(x.color)
+            .setEmoji(x.emoji)
+        );
+        const row = new MessageActionRow().addComponents(buttons);
+        const m = await ticketChannel.send({
+          embeds: [TicketMessage],
+          components: [row],
+        });
+
+        let collector;
+        try {
+          const filter = (i) => i.user.id === interaction.user.id;
+          collector = await m.awaitMessageComponent({
+            filter,
+            max: 1,
+            componentType: "BUTTON",
+            time: supportbot.Timeout * 60000,
+          });
+        } catch (e) {
+          if (e.code === "INTERACTION_COLLECTOR_ERROR") {
+            try {
+              TicketData = await JSON.parse(
+                fs.readFileSync("./Data/TicketData.json", "utf8")
+              );
+              let ticket = await TicketData.tickets.findIndex(
+                (t) => t.id === ticketChannel.id
+              );
+              TicketData.tickets[ticket].open = false;
+              fs.writeFileSync(
+                "./Data/TicketData.json",
+                JSON.stringify(TicketData, null, 4),
+                (err) => {
+                  if (err) console.error(err);
+                }
+              );
+              interaction.user.send(
+                "Your ticket has timed out. Please open a new one, and select a department."
+              );
+            } catch (e) {}
+            return await ticketChannel.delete();
+          }
+        }
+        let num = collector.customId.split("Department")[1];
+        let role = getRole(supportbot.Departments[num].role, interaction.guild);
+        let title = supportbot.Departments[num].title;
+
+        await ticketChannel.permissionOverwrites.edit(role.id, {
+          VIEW_CHANNEL: true,
+        });
+        await ticketChannel.permissionOverwrites.edit(interaction.user.id, {
+          SEND_MESSAGES: true,
+        });
+
+        await collector.reply({
+          embeds: [
+            {
+              description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
+              color: supportbot.EmbedColour,
+            },
+          ],
+        });
+
+        if (supportbot.AllowTicketMentions) {
+          await ticketChannel.send("@here");
+        }
+        await collector.message.edit({
+          embeds: [TicketMessage],
+          components: [row2],
+        });
+      } catch (error) {}
+    } else {
+      await ticketChannel.send({
+        embeds: [TicketMessage],
+        components: [row2],
+      });
+      if (department) {
+        let role = await getRole(
+          supportbot.Departments[department].role,
+          interaction.guild
+        );
+        let title = supportbot.Departments[department].title;
+        await ticketChannel.permissionOverwrites.edit(role.id, {
+          VIEW_CHANNEL: true,
+        });
+        let TicketCat = await getCategory(
+          supportbot.Departments[department].category,
+          interaction.guild
+        );
+        await ticketChannel.setParent(TicketCat.id, { lockPermissions: false });
+        if (supportbot.AllowThanksForReachingOutMessage) {
+          await ticketChannel.send({
+            embeds: [
+              {
+                description: `> Thank for reaching out to the **${title} Department**. Please provide us information regarding your query.`,
+                color: supportbot.EmbedColour,
+              },
+            ],
+          });
+        }
+      }
+      if (supportbot.AllowTicketMentions) {
+        await ticketChannel.send(supportbot.TicketRoleMention);
+      }
+    }
+  },
+});

Commands/translate.js

@@ -0,0 +1,108 @@
+// SupportBot | Emerald Services
+// Translate Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(
+  fs.readFileSync("./Configs/commands.yml", "utf8")
+  );
+
+const Command = require("../Structures/Command.js");
+const translate = require("@vitalets/google-translate-api");
+
+module.exports = new Command({
+  name: cmdconfig.TranslateCommand, // Name of command
+  description: cmdconfig.TranslateCommandDesc, // Description of command
+  options: [
+    {
+      type: "STRING",
+      name: "language",
+      description: "A 2 letter language code",
+      required: true,
+    },
+    {
+      type: "STRING",
+      name: "text",
+      description: "The text to translate",
+      required: true,
+    }, // The input text for the translation
+  ],
+  permissions: ["SEND_MESSAGES"], // The permission the user/role at least requires
+
+  async run(interaction) {
+
+    const { getRole } = interaction.client;
+    let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+    let Admin = await getRole(supportbot.Admin, interaction.guild);
+      if (!SupportStaff || !Admin)
+        return interaction.reply(
+          "Some roles seem to be missing!\nPlease check the error logs."
+        );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      !interaction.member.roles.cache.has(SupportStaff.id) &&
+      !interaction.member.roles.cache.has(Admin.id)
+    )
+      return interaction.reply({ embeds: [NoPerms] });
+
+    const { getChannel } = interaction.client;
+    let lang = interaction.options.getString("language"); // Grab choice of language code by user
+    let url = "https://www.science.co.il/language/Codes.php"; // URL to all available language codes
+    let text = await interaction.options.getString("text"); // Grab the text to translate by the user
+    let translatelog = await getChannel(
+      supportbot.TranslateLogChannel,
+      interaction.guild
+    ); // Grab the set logging channel for translations
+
+
+    // Return message if user has provided an invalid language code
+    const result = await translate(text, { to: lang }).catch(async (err) => {
+      if (err && err.code == 400) {
+        await interaction.reply({
+          embeds: [
+            new Discord.MessageEmbed()
+              .setColor(supportbot.WarningColour)
+              .setTitle("Valid Language Codes")
+              .setURL(url)
+              .setDescription(
+                "Click the title to see which 2 letter language codes are valid."
+              ),
+          ],
+          ephemeral: true,
+        });
+      }
+    });
+    if (!result) return;
+
+    // Embed containing language code, original text and translated text
+    let transembed = new Discord.MessageEmbed()
+      .setAuthor({ name: interaction.user.tag, iconURL: interaction.user.displayAvatarURL({ dynamic: true }) })
+      .setColor(supportbot.SuccessColour)
+      .setDescription(`**Translation to ${lang}**`)
+      .addFields(
+        { name: "Original text", value: text },
+        { name: "Translated text", value: result.text },
+      )
+      .setFooter({ text: `Author: ${interaction.user.id}` })
+      .setTimestamp();
+
+    // Send embed [transembed] with translated message to channel
+    await interaction.reply({ embeds: [transembed] });
+
+    // Send embed [transembed] to logging channel
+    await translatelog.send({ embeds: [transembed] });
+  },
+  
+})

Commands/userinfo.js

@@ -0,0 +1,127 @@
+// SupportBot | Emerald Services
+// User Info Command
+
+const fs = require("fs");
+const moment = require("moment");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(
+    fs.readFileSync("./Configs/commands.yml", "utf8")
+);
+
+const Command = require("../Structures/Command.js");
+
+module.exports =   new Command({
+    name: cmdconfig.UserInfoCommand, // Name of command
+    description: cmdconfig.UserInfoCommandDesc, // Description of command
+    options: [
+      {
+        type: "USER",
+        name: "user",
+        description: "The user you want to get info about.",
+        required: true,
+      }, // The user input
+    ],
+    permissions: ["SEND_MESSAGES"], // The permission the user/role at least requires
+
+    async run(interaction) {
+        const { getRole } = interaction.client;
+        let SupportStaff = await getRole(supportbot.Staff, interaction.guild);
+        let Admin = await getRole(supportbot.Admin, interaction.guild);
+            if (!SupportStaff || !Admin)
+            return interaction.reply(
+                "Some roles seem to be missing!\nPlease check the error logs."
+            );
+
+        const NoPerms = new Discord.MessageEmbed()
+            .setTitle("Invalid Permissions!")
+            .setDescription(
+            `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+            )
+            .setColor(supportbot.WarningColour);
+
+        if (
+            !interaction.member.roles.cache.has(SupportStaff.id) &&
+            !interaction.member.roles.cache.has(Admin.id)
+        )
+          return interaction.reply({ embeds: [NoPerms] });
+
+        let user = await interaction.options.getUser("user") || interaction.author; // Grab the mentioned user
+        let member = await interaction.guild.members.cache.get(user.id) // Check for user and his ID
+
+        const UserNotExist = new Discord.MessageEmbed()
+          .setTitle("User Not Found!")
+          .setDescription(
+            `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.UserInfoCommand} <@!User_ID> or @User\``
+          )
+          .setColor(supportbot.ErrorColour);
+        
+        if (!user) return interaction.reply({ embeds: [UserNotExist] });
+
+        // Flags a user/bot can have
+        const flags = {
+          DISCORD_EMPLOYEE: 'Discord Employee',
+          DISCORD_PARTNER: 'Discord Partner',
+          BUGHUNTER_LEVEL_1: 'Bug Hunter (Level 1)',
+          BUGHUNTER_LEVEL_2: 'Bug Hunter (Level 2)',
+          HYPESQUAD_EVENTS: 'HypeSquad Events',
+          HOUSE_BRAVERY: 'House of Bravery',
+          HOUSE_BRILLIANCE: 'House of Brilliance',
+          HOUSE_BALANCE: 'House of Balance',
+          EARLY_SUPPORTER: 'Early Supporter',
+          TEAM_USER: 'Team User',
+          SYSTEM: 'System',
+          VERIFIED_BOT: 'Verified Bot',
+          VERIFIED_DEVELOPER: 'Verified Bot Developer'
+        };
+
+        // Status message with icon
+        let status = {
+            online: "🟢Online",
+            idle: "🟡Idle",
+            dnd: "🔴Do Not Disturb",
+            offline: "⚫Offline"
+        };
+
+        const userFlags = user.flags.toArray();
+
+         // Embed containing the userinfo
+        let userembed = new Discord.MessageEmbed()
+          .setTitle(`User Info for User: ${user.tag}`)
+          .setThumbnail(member.displayAvatarURL({ dynamic: true, size: 512 }))
+          .setColor(member.roles.highest.hexColor)
+          .addFields(
+            { name: "Name:", value: `${user.tag}\n<@${member.id}>`, inline: true },
+            { name: "ID:", value: `${member.id}`, inline: true },
+            { name: "Is Bot:", value: user.bot ? "Yes" : "No", inline: true },
+            { name: "House/Badge:", value: `${userFlags.length ? userFlags.map(flag => flags[flag]).join("\n") : "None"}`, inline: true },
+            { name: "Current Status:", value: `${status[member.presence ? member.presence.status : "offline"]}`, inline: true },
+            { name: "Avatar URL:", value: `[Click Here](${member.displayAvatarURL()})`, inline: true },
+            { name: "\u200b", value: "\u200b", inline: false}
+          )
+          .addFields(
+            { name: "Creation Date:", value: `${moment(user.createdAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(user.createdAt).startOf("day").fromNow()}`, inline: true },
+            { name: "Joined Date:", value: `${moment(member.joinedAt).format("MMMM Do YYYY, h:mm:ss a")}\n> ${moment(member.joinedAt).startOf("day").fromNow()}`, inline: true },
+            { name: "Roles Total:", value: `${member.roles.cache.size -1}`, inline: false },
+            { name: "Highest Role:", value: `${member.roles.highest.id === interaction.guild.id ? "None" : member.roles.highest.toString()}`, inline: true },
+            { name: "Roles:", value: `${member.roles.cache.map(r => r).join(" ").replace("@everyone", " ") || "None"}`, inline: false },
+          )
+          .setFooter({ text: supportbot.EmbedFooter })
+          .setTimestamp();
+
+        // Send embed [userembed]
+        await interaction.reply({ embeds: [userembed] }).catch((err) => console.error("An error has occured: ", err));
+
+    },
+  })
+
+/**
+ * @INFO
+ * UserInfo command by Sypher#3415 | 321332200668790786
+ * @INFO
+ * Solely created for SupportBot | https://github.com/Emerald-Services/SupportBot/
+ **/

Configs/commands.yml

@@ -0,0 +1,45 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+# -------------------------------
+#   Command Name Configuration
+# -------------------------------
+
+Blacklist: "blacklist"
+TicketAdd: "add"
+TicketRemove: "remove"
+OpenTicket: "ticket"
+CloseTicket: "close"
+InfoCommand: "info"
+PingCommand: "ping"
+HelpCommand: "help"
+EmbedCommand: "embed"
+SuggestCommand: "suggest"
+TranslateCommand: "translate"
+UserInfoCommand: "userinfo"
+
+# ---------------------------------------
+#   Command Description Configuration
+# ---------------------------------------
+
+BlacklistDesc: "Blacklist a user from creating Tickets."
+TicketAddDesc: "Add a user to a support ticket."
+TicketRemoveDesc: "Remove a user from a support ticket."
+TranslateCommandDesc: "Translates the language provided, along with the abbreviation (2 char) long language code"
+OpenTicketDesc: "Open a new support ticket."
+CloseTicketDesc: "Close your support ticket."
+InfoCommandDesc: "Get information about the brand."
+PingCommandDesc: "Pong!"
+HelpCommandDesc: "Get a list of all the commands."
+EmbedCommandDesc: "Send a message as an embed."
+SuggestCommandDesc: "Suggest a feature for the server."
+UserInfoCommandDesc: "Get info about a user."

Configs/supportbot.yml

@@ -0,0 +1,271 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+SupportBot_Version: "v7.7.3"
+
+# -------------------------
+#   General Configuration
+# -------------------------
+
+Name: "SupportBot"
+Token: "BOT_TOKEN HTTPS://DISCORD.COM/DEVELOPERS"
+
+# -------------------------
+#  Activity Configuration
+# -------------------------
+
+BotActivity: "Here to help!"
+
+StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
+# Set The ActivityType to "STREAMING" for a streaming status!
+
+ActivityType: "PLAYING"
+# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
+
+# -------------------------
+#  Embed Configuration
+# -------------------------
+
+EmbedColour: "#f74343"
+EmbedFooter: "SupportBot | Developed by Emerald Services"
+
+ErrorColour: "#d12519"
+SuccessColour: "#04b545"
+WarningColour: "#fca117"
+
+# -------------------------
+#  Role Configuration
+# -------------------------
+
+AutoRole: true
+JoinRole: "SupportBot Member"
+
+Staff: "SupportBot Staff"
+Admin: "SupportBot Admin"
+TicketBlackListRole: "Blacklisted"
+
+# ----------------------------
+#  Join/Leave Configuration
+# ----------------------------
+
+Welcome: true
+  # set to false to disable joining logs
+
+WelcomeChannel: "join-leave-logs"
+WelcomeColour: "#f74343"
+WelcomeTitle: "User Joined!"
+WelcomeMessage: "%joined_user% has joined the server!"
+  # Available Placeholders:
+  # %joined_user% - Mentions the user who joined
+
+EmbedWelcomeImage: true
+EmbedWelcomeImageURL: "https://media.discordapp.net/attachments/958247876344025108/986777740738986094/unknown.png"
+
+EmbedWelcomeThumbnail: "BOT" 
+  # "USER" will display the user's profile picture.
+  # "BOT" will display the bot's profile picture.
+  # false to disable
+
+Leave: true
+  # set to false to disable leaving logs
+
+LeaveChannel: "join-leave-logs"
+LeaveColour: "#f74343"
+LeaveTitle: "User Left!"
+LeaveMessage: "%joined_user% has left the server!"
+  # Available Placeholders:
+  # %joined_user% - Mentions the user who joined
+
+EmbedLeaveImage: true
+EmbedLeaveImageURL: "https://cdn.discordapp.com/attachments/958247876344025108/986778170223120384/unknown.png"
+
+EmbedLeaveThumbnail: false 
+  # "USER" will display the user's profile picture.
+  # "BOT" will display the bot's profile picture.
+  # false to disable
+
+# -------------------------
+#  Information Configuration
+# -------------------------
+
+InfoTitle: "Information"
+
+InfoButtonText: "Visit Site"
+AboutMe: "I am SupportBot"
+InfoURL: "https://emeraldsrv.dev"
+InfoColour: "#f74343"
+
+# ----------------------------
+#  Suggestions Configuration
+# ----------------------------
+
+SuggestionChannel: "suggestions"
+SuggestionUpvote: "✅"
+SuggestionDownvote: "❌"
+
+SuggestionThreads: true
+# set to false to disable threads being created from suggestions.
+
+DisableSuggestions: false
+# Set to true to disable the suggestions feature.
+
+# -------------------------
+#  Translate Configuration
+# -------------------------
+
+TranslateLogChannel: "translations-log"
+
+# -------------------------
+#  Tickets Configuration
+# -------------------------
+
+TicketPrefix: "ticket-" # The prefix for ticket channel names
+
+TicketLog: "ticket-data"
+TranscriptLog: "ticket-data"
+
+DMTranscripts: true
+TranscriptTitle: "Ticket Transcript"
+TicketLog_Title: "Ticket Closed"
+TicketBlackListMessage: "You are not allowed to open a ticket"
+TicketRoleMention: "@here"
+TicketClaimMessage: "Your ticket will be handled by" #Automaticly tags user to the end
+TicketClaimTitle: "Ticket Claimed"
+TicketUnclaimMessage: "Your ticket is now unclaimed by" #Automaticly tags user to the end
+TicketUnclaimTitle: "Ticket Unclaimed"
+# To ping a role: <@ROLE_ID>
+
+MaxAllowedTickets: 2
+
+TicketSubject: "description"
+# "description" will display the ticket reason within the channel description
+# "embed" will display the ticket reason within the ticket embed
+
+AllowTicketMentions: true
+# Set to true to allow the ticket to mention the author and the support team.
+# Set false to dis-allow mentions within tickets.
+
+AllowThanksForReachingOutMessage: true 
+# Set to true to allow the "Thanks for reaching out Message" to be sent when the ticket is created
+DisableTicketLogChannel: false
+# Set to true to disable the requirement of the "TicketLog"
+# Set to true to also disable the ticket logs to be sent in the "TicketLogs" channel
+
+# --- Creation Config ---
+#      --- Start ---
+
+# Available Placeholders:
+
+# %ticketusername% - User who created the ticket.
+# <@%ticketauthor%> - Tags the user who created the ticket.
+# <#%ticketid%> - Mentions the ticket channel.
+
+Ticket_Title: "Server Support | %ticketusername%"
+TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
+
+Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
+NoTicketSubject: "No Reason Provided!"
+
+TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
+
+AddedUser: "👍 <@%user%> has been added to this ticket"
+RemovedUser: "👍 <@%user%> has been removed from this ticket"
+
+# -------------------------
+#   Tickets Categories
+# -------------------------
+
+Timeout: 5
+
+# Set to true to allow all staff to access the ticket
+AllowAllStaff: false
+
+# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been chosen.
+
+Departments:
+  - title: "Support"
+    role: "SupportBot Staff"
+    color: "SECONDARY"
+    emoji: "1️⃣"
+    category: "Tickets"
+
+  - title: "Billing Support"
+    role: "SupportBot Staff"
+    color: "SECONDARY"
+    emoji: "2️⃣"
+    category: "Tickets"
+
+  - title: "Admin Team"
+    role: "SupportBot Admin"
+    color: "SECONDARY"
+    emoji: "3️⃣"
+    category: "Tickets"
+
+#  - title: "Other"
+#    role: "Staff"
+#    color: "SECONDARY"
+#    emoji: "3️⃣"
+#    category: "Tickets"
+
+# Discord Button Colour Selection
+# PRIMARY - Blurple
+# SECONDARY - Grey
+# DANGER - Red
+# SUCCESS - Green
+
+# --- Buttons Config ---
+#      --- Start ---
+
+LockTicketCategory: "Archive"
+UnlockTicketCategory: "Tickets" #This moves the ticket back to the main category.
+
+TicketCloseEmoji: "❌"
+TicketDeleteEmoji: "⛔"
+TicketLockEmoji: "🔒"
+TicketClaimEmoji: "🧑‍💻"
+TicketUnlockEmoji: "🔓"
+TicketUnclaimEmoji: "🧑‍💻"
+
+TicketCloseColour: "DANGER"
+TicketDeleteColour: "DANGER"
+TicketLockColour: "PRIMARY"
+TicketClaimColour: "SUCCESS"
+TicketUnclaimColour: "DANGER"
+TicketUnlockColour: "SUCCES"
+
+# Discord Button Colour Selection
+# PRIMARY - Blue
+# SECONDARY - Grey
+# DANGER - Red
+# SUCCESS - Green
+
+TranscriptSavedMessage: "📝 **Transcript Saved!**"
+TicketLockMessage: "❌ **Ticket Locked!**"
+TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
+
+# --- Closing Config ---
+#    --- Start ---
+
+StaffOnly: true
+ClosingTicket: ":warning: You have requested to close your support ticket."
+ClosingConfirmation_Word: "confirm"
+CloseConfirmation: true
+
+# ---------------------------
+#  Error / Warning Messages
+# ---------------------------
+
+IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
+InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
+UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
+NoValidTicket: ":warning: You cannot execute this command here."
+TicketExists: ":warning: This ticket cannot be opened, It already exists!"

Configs/ticket-panel.yml

@@ -0,0 +1,34 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+# -------------------------------
+#   Ticket Panel Configuration
+# -------------------------------
+
+TicketPanel: true
+
+# ----------------------------------------
+#   Ticket Panel Message Configuration
+# ----------------------------------------
+
+Channel: "ticket-creation"
+
+PanelTitle: "Need Help? Create a Support Ticket."
+PanelColour: "#f74343"
+
+TicketPanel_Description: true
+TicketPanel_Thumbnail: true
+TicketPanel_Image: true
+
+PanelMessage: "Click the button to open a new support ticket."
+PanelThumbnail: "https://i.imgur.com/ieeZejl.png"
+PanelImage: "https://i.imgur.com/5NkcmDq.png"

Data/TicketData.json

@@ -0,0 +1 @@
+{"tickets": [{}]}

Data/ticket-panel-id.json

@@ -0,0 +1,4 @@
+{
+    "id": 0,
+    "TicketPanelID": ""
+}

Dockerfile

@@ -1,18 +0,0 @@
-FROM node:alpine
-
-MAINTAINER Thien Tran, <contact@thientran.io>
-
-RUN apk update \
-    && apk upgrade
-    
-RUN apk add --no-cache git && \
-    adduser -D -h /home/container container
-    
-    # Ensure UTF-8
-ENV LANG en_US.UTF-8
-ENV LC_ALL en_US.UTF-8
-    
-WORKDIR /home/container
-    
-COPY ./entrypoint.sh /entrypoint.sh
-CMD ["/bin/ash", "/entrypoint.sh"]

Events/guildCreate.js

@@ -0,0 +1,9 @@
+const Event = require("../Structures/Event.js");
+module.exports = new Event("guildCreate", async (client) => {
+  console.log(
+    `\u001b[31m`,
+    `${client.user.username} is not in the correct server set in your config. Please leave all other servers and restart the bot.`
+  );
+  console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
+  return process.exit(1);
+});

Events/guildDelete.js

@@ -0,0 +1,10 @@
+const Event = require("../Structures/Event.js");
+
+module.exports = new Event("guildDelete", async (client) => {
+  console.log(
+    `\u001b[31m`,
+    `${client.user.username} is not in the correct server set in your config. Please join the server and restart the bot.`
+  );
+  console.log(`\u001b[31m`, `${client.user.username} will now exit.`);
+  return process.exit(1);
+});

Events/guildMemberAdd.js

@@ -0,0 +1,46 @@
+
+const Discord = require('discord.js');
+const fs = require("fs");
+const Event = require("../Structures/Event.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+module.exports = new Event("guildMemberAdd", async (client, member, interaction, guild) => {
+
+    if (supportbot.Welcome) {
+        const WelcomeChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.WelcomeChannel)
+
+        const WelcomeEmbed = new Discord.MessageEmbed()
+            .setColor(supportbot.WelcomeColour)
+            .setTitle(supportbot.WelcomeTitle)
+            .setDescription(supportbot.WelcomeMessage.replace(/%joined_user%/g, member.user))
+            .setTimestamp();
+        
+            if (supportbot.EmbedWelcomeThumbnail === "BOT") {
+                WelcomeEmbed.setThumbnail(client.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedWelcomeThumbnail === "USER") {
+                WelcomeEmbed.setThumbnail(member.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedWelcomeImage) {
+                WelcomeEmbed.setImage(supportbot.EmbedWelcomeImageURL)
+            }
+    
+            WelcomeChannel.send({
+                embeds: [WelcomeEmbed]
+            })
+    
+            if (supportbot.AutoRole) {
+                var role = member.guild.roles.cache.find(role => role.name === supportbot.JoinRole);
+                member.roles.add(role);
+            } 
+    
+            console.log(`\u001b[32m`, `[+]`, `\u001b[33m`, `${member.user.username} joined the server!`)
+    
+    }
+
+});

Events/guildMemberRemove.js

@@ -0,0 +1,41 @@
+
+const Discord = require('discord.js');
+const fs = require("fs");
+const Event = require("../Structures/Event.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+module.exports = new Event("guildMemberRemove", async (client, member, interaction, guild) => {
+
+    if (supportbot.Leave) {
+        const LeaveChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.LeaveChannel)
+
+        const LeaveEmbed = new Discord.MessageEmbed()
+            .setColor(supportbot.LeaveColour)
+            .setTitle(supportbot.LeaveTitle)
+            .setDescription(supportbot.LeaveMessage.replace(/%joined_user%/g, member.user))
+            .setTimestamp();
+    
+            if (supportbot.EmbedLeaveThumbnail === "BOT") {
+                LeaveEmbed.setThumbnail(client.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedLeaveThumbnail === "USER") {
+                LeaveEmbed.setThumbnail(member.user.displayAvatarURL())
+            }
+    
+            if (supportbot.EmbedLeaveImage) {
+                LeaveEmbed.setImage(supportbot.EmbedLeaveImageURL)
+            }
+    
+            LeaveChannel.send({
+                embeds: [LeaveEmbed]
+            })
+    
+            console.log(`\u001b[31m`, `[-]`, `\u001b[33m`, `${member.user.username} joined the server!`)
+    }
+
+});
+

Events/interactionCreate.js

@@ -0,0 +1,332 @@
+// SupportBot | Emerald Services
+// Interaction Create Event
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Event = require("../Structures/Event.js");
+const TicketNumberID = require("../Structures/TicketID.js");
+
+
+
+module.exports = new Event("interactionCreate", async (client, interaction) => {
+  if (interaction.isCommand()) {
+    const command = client.commands.find(
+      (cmd) => cmd.name.toLowerCase() === interaction.commandName
+    );
+
+    if (interaction.user.bot || !interaction.guild) return;
+
+    const NotValid = new Discord.MessageEmbed()
+      .setDescription(`:x: \`Invalid Command\` `)
+      .setColor(supportbot.ErrorColour);
+
+    if (!command)
+      return interaction.reply({
+        embeds: [NotValid],
+      });
+
+    const permission = interaction.member.permissions.has(command.permissions);
+
+    const ValidPerms = new Discord.MessageEmbed()
+      .setDescription(
+        ":x: `Invalid Permissions` Do you have the correct permissions to execute this command?"
+      )
+      .setColor(supportbot.ErrorColour);
+
+    if (!permission)
+      return interaction.reply({
+        embeds: [ValidPerms],
+      });
+    command.run(interaction);
+  }
+  if (interaction.isButton()) {
+    if (
+      interaction.customId === "openticket" ||
+      interaction.customId.includes("department-")
+    ) {
+      try {
+        const cmd = client.commands.get(cmdconfig.OpenTicket);
+        if (!cmd) return;
+        cmd.run(interaction);
+      } catch (error) {
+        console.error(error);
+      }
+    }
+
+    if (interaction.customId === "ticketclose") {
+      try {
+        const cmd = client.commands.get(cmdconfig.CloseTicket);
+        if (!cmd) return;
+        cmd.run(interaction);
+      } catch (error) {
+        console.error(error);
+      }
+    }
+    if (interaction.customId === "ticketlock") {
+      if (interaction.channel.name.startsWith(supportbot.TicketPrefix)) {
+        interaction.message.fetch();
+        let Admin =
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.name === supportbot.Admin
+          ) ||
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.id === supportbot.Admin
+          );
+        if (!interaction.member.roles.cache.has(Admin.id)) {
+          return await interaction.reply({
+            content: "You don't have permission to do that.",
+            ephemeral: true,
+          });
+        }
+        let all = interaction.channel.permissionOverwrites.cache;
+
+        let parent =
+          interaction.guild.channels.cache.find(
+            (c) => c.name === supportbot.LockTicketCategory
+          ) ||
+          interaction.guild.channels.cache.find(
+            (c) => c.id === supportbot.LockTicketCategory
+          );
+        if (parent) {
+          await interaction.channel.setParent(parent.id);
+        }
+
+        all.forEach((perm) => {
+          interaction.channel.permissionOverwrites.delete(perm.id);
+        });
+        await interaction.channel.permissionOverwrites.create(Admin.id, {
+          VIEW_CHANNEL: true,
+        });
+
+        await interaction.channel.permissionOverwrites.create(
+          interaction.guild.id,
+          {
+            VIEW_CHANNEL: false,
+          }
+        );
+
+        const ticketDeleteButton = new Discord.MessageButton()
+          .setCustomId("ticketclose")
+          .setLabel("Close")
+          .setStyle(supportbot.TicketDeleteColour)
+          .setEmoji(supportbot.TicketDeleteEmoji);
+
+          const ticketUnlockButton = new Discord.MessageButton()
+          .setCustomId("ticketunlock")
+          .setLabel("Unlock")
+          .setStyle(supportbot.TicketUnlockColour)
+          .setEmoji(supportbot.TicketUnlockEmoji);
+
+        const row = new Discord.MessageActionRow().addComponents(
+          ticketDeleteButton, ticketUnlockButton
+        );
+        const ArchiveEmbed = new Discord.MessageEmbed()
+          .setTitle("Archived")
+          .setDescription(`Archived ${interaction.channel.name}`)
+          .setColor(supportbot.SuccessColour);
+
+        interaction.reply({ embeds: [ArchiveEmbed] });
+        interaction.message.edit({ components: [row] });
+      }
+    }
+    if (interaction.customId === "ticketunlock") {
+      if (interaction.channel.name.startsWith(supportbot.TicketPrefix)) {
+        interaction.message.fetch();
+        let Admin =
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.name === supportbot.Admin
+          ) ||
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.id === supportbot.Admin
+          );
+        if (!interaction.member.roles.cache.has(Admin.id)) {
+          return await interaction.reply({
+            content: "You don't have permission to do that.",
+            ephemeral: true,
+          });
+        }
+        let all = interaction.channel.permissionOverwrites.cache;
+
+        let parent =
+          interaction.guild.channels.cache.find(
+            (c) => c.name === supportbot.UnlockTicketCategory
+          ) ||
+          interaction.guild.channels.cache.find(
+            (c) => c.id === supportbot.UnlockTicketCategory
+          );
+        if (parent) {
+          await interaction.channel.setParent(parent.id);
+        }
+
+        all.forEach((perm) => {
+          interaction.channel.permissionOverwrites.create(perm.id, {
+            VIEW_CHANNEL: true,
+          });
+        });
+        await interaction.channel.permissionOverwrites.create(Admin.id, {
+          VIEW_CHANNEL: true,
+        });
+
+        await interaction.channel.permissionOverwrites.create(
+          interaction.guild.id,
+          {
+            VIEW_CHANNEL: false,
+          }
+        );
+
+        const CloseButton = new Discord.MessageButton()
+        .setCustomId("ticketclose")
+        .setLabel("Close")
+        .setStyle(supportbot.TicketCloseColour)
+        .setEmoji(supportbot.TicketCloseEmoji);
+
+        const LockButton = new Discord.MessageButton()
+        .setCustomId("ticketlock")
+        .setLabel("Lock")
+        .setStyle(supportbot.TicketLockColour)
+        .setEmoji(supportbot.TicketLockEmoji);
+
+        const TicketClaimButton = new Discord.MessageButton()
+        .setCustomId("ticketclaim")
+        .setLabel("Claim")
+        .setStyle(supportbot.TicketClaimColour)
+        .setEmoji(supportbot.TicketClaimEmoji);
+
+        const row = new Discord.MessageActionRow().addComponents(
+          CloseButton, LockButton, TicketClaimButton
+        );
+        const ArchiveEmbed = new Discord.MessageEmbed()
+          .setTitle("Unarchived")
+          .setDescription(`Unarchived ${interaction.channel.name}`)
+          .setColor(supportbot.SuccessColour);
+
+        interaction.reply({ embeds: [ArchiveEmbed] });
+        interaction.message.edit({ components: [row] });
+      }
+    }
+    if (interaction.customId === "ticketclaim") {
+      if (interaction.channel.name.startsWith(supportbot.TicketPrefix)) {
+        const Staff = await interaction.client.getRole(supportbot.Staff, interaction.guild);
+        interaction.message.fetch();
+        let User = interaction.guild.members.cache.get(interaction.user.id);
+        let Admin =
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.name === supportbot.Admin
+          ) ||
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.id === supportbot.Admin
+          );
+        if (!interaction.member.roles.cache.has(Admin.id)) {
+          return await interaction.reply({
+            content: "You don't have permission to do that.",
+            ephemeral: true,
+          });
+        }
+        let all = interaction.channel.permissionOverwrites.cache;
+
+        const ticketUnclaimButton = new Discord.MessageButton()
+        .setCustomId("ticketunclaim")
+        .setLabel("Unclaim")
+        .setStyle(supportbot.TicketUnclaimColour)
+        .setEmoji(supportbot.TicketUnclaimEmoji);
+
+        const CloseButton = new Discord.MessageButton()
+        .setCustomId("ticketclose")
+        .setLabel("Close")
+        .setStyle(supportbot.TicketCloseColour)
+        .setEmoji(supportbot.TicketCloseEmoji);
+
+        const LockButton = new Discord.MessageButton()
+        .setCustomId("ticketlock")
+        .setLabel("Lock")
+        .setStyle(supportbot.TicketLockColour)
+        .setEmoji(supportbot.TicketLockEmoji);
+
+        const row = new Discord.MessageActionRow().addComponents(
+            CloseButton, LockButton, ticketUnclaimButton
+        );
+        const ArchiveEmbed = new Discord.MessageEmbed()
+          .setTitle(supportbot.TicketClaimTitle)
+          .setDescription(supportbot.TicketClaimMessage + " <@" + interaction.user.id + ">")
+          .setColor(supportbot.EmbedColour);
+
+        interaction.reply({ embeds: [ArchiveEmbed]});
+        interaction.message.edit({ components: [row] });
+        await interaction.channel.permissionOverwrites.edit(Staff.id, {
+               VIEW_CHANNEL: true,
+               SEND_MESSAGES: false,
+           });   
+      }
+        await interaction.channel.permissionOverwrites.edit(interaction.user.id, {
+               VIEW_CHANNEL: true,
+               SEND_MESSAGES: true,
+           });   
+      }
+    }
+    if (interaction.customId === "ticketunclaim") {
+      if (interaction.channel.name.startsWith(supportbot.TicketPrefix)) {
+        const Staff = await interaction.client.getRole(supportbot.Staff, interaction.guild);
+        interaction.message.fetch();
+        let User = interaction.guild.members.cache.get(interaction.user.id);
+        let Admin =
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.name === supportbot.Admin
+          ) ||
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.id === supportbot.Admin
+          );
+        if (!interaction.member.roles.cache.has(Admin.id)) {
+          return await interaction.reply({
+            content: "You don't have permission to do that.",
+            ephemeral: true,
+          });
+        }
+        let all = interaction.channel.permissionOverwrites.cache;
+
+        const CloseButton = new Discord.MessageButton()
+        .setCustomId("ticketclose")
+        .setLabel("Close")
+        .setStyle(supportbot.TicketCloseColour)
+        .setEmoji(supportbot.TicketCloseEmoji);
+
+        const LockButton = new Discord.MessageButton()
+        .setCustomId("ticketlock")
+        .setLabel("Lock")
+        .setStyle(supportbot.TicketLockColour)
+        .setEmoji(supportbot.TicketLockEmoji);
+
+        const TicketClaimButton = new Discord.MessageButton()
+        .setCustomId("ticketclaim")
+        .setLabel("Claim")
+        .setStyle(supportbot.TicketClaimColour)
+        .setEmoji(supportbot.TicketClaimEmoji);
+
+        const row = new Discord.MessageActionRow().addComponents(
+           CloseButton, LockButton, TicketClaimButton
+        );
+        const ArchiveEmbed = new Discord.MessageEmbed()
+          .setTitle(supportbot.TicketUnclaimTitle)
+          .setDescription(supportbot.TicketUnclaimMessage + " <@" + interaction.user.id + ">")
+          .setColor(supportbot.EmbedColour);
+
+        interaction.reply({ embeds: [ArchiveEmbed]});
+        interaction.message.edit({ components: [row] });
+        await interaction.channel.permissionOverwrites.edit(Staff.id, {
+               VIEW_CHANNEL: true,
+               SEND_MESSAGES: true,
+           });   
+      }
+        await interaction.channel.permissionOverwrites.edit(interaction.user.id, {
+               VIEW_CHANNEL: true,
+               SEND_MESSAGES: true,
+           });   
+      }
+    }
+  );

Events/ready.js

@@ -0,0 +1,217 @@
+// SupportBot | Emerald Services
+// Ready Event
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const panelconfig = yaml.load(
+  fs.readFileSync("./Configs/ticket-panel.yml", "utf8")
+);
+
+const Event = require("../Structures/Event.js");
+
+module.exports = new Event("ready", async (client, interaction) => {
+  const { getRole, getChannel, getCategory } = client;
+  client.user.setActivity(supportbot.BotActivity, {
+    type: supportbot.ActivityType,
+    url: supportbot.StreamingURL,
+  });
+
+  console.log(`\u001b[36m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+  console.log(`\u001b[91m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`);
+  console.log(`\u001b[91m`, `┃┏━┓┃╋╋╋╋╋╋╋╋╋╋╋╋┏┛┗┫┏┓┃╋╋┏┛┗┓`);
+  console.log(`\u001b[91m`, `┃┗━━┳┓┏┳━━┳━━┳━━┳┻┓┏┫┗┛┗┳━┻┓┏┛`);
+  console.log(`\u001b[91m`, `┗━━┓┃┃┃┃┏┓┃┏┓┃┏┓┃┏┫┃┃┏━┓┃┏┓┃┃`);
+  console.log(`\u001b[91m`, `┃┗━┛┃┗┛┃┗┛┃┗┛┃┗┛┃┃┃┗┫┗━┛┃┗┛┃┗┓`);
+  console.log(`\u001b[91m`, `┗━━━┻━━┫┏━┫┏━┻━━┻┛┗━┻━━━┻━━┻━┛`);
+  console.log(`\u001b[91m`, `┗╋╋╋╋╋╋╋┃┃╋┃┃`);
+  console.log(`\u001b[91m`, `╋╋╋╋╋╋╋┗┛╋┗┛`);
+  console.log(`    `);
+  console.log(`\u001b[36m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+  console.log(`    `);
+  console.log(
+    `\u001b[33m`,
+    `${supportbot.Name} | ${supportbot.SupportBot_Version}`,
+    `\u001b[36m`,
+    `Connected to Discord`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Invite to your server:`,
+    `\u001b[36m`,
+    `https://discord.com/api/oauth2/authorize?client_id=` +
+      client.user.id +
+      `&permissions=8&scope=bot%20applications.commands`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Resources:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/resources`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Documentation:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/wiki/supportbot`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Discord:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/discord`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Hosting:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/hosting`
+  );
+  console.log(`    `);
+  console.log(`\u001b[37m`, `SupportBot proudly created by Emerald Services`);
+  console.log(`    `);
+  console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+
+
+
+
+  const roles = [
+    supportbot.Admin,
+    supportbot.Staff,
+    supportbot.TicketBlackListRole,
+  ];
+
+    supportbot.Departments.forEach((department) => roles.push(department.role));
+
+  if (supportbot.AutoRole) roles.push(supportbot.JoinRole);
+  const channels = [
+    supportbot.SuggestionChannel,
+    supportbot.TicketLog,
+    supportbot.TranscriptLog,
+    panelconfig.Channel,
+    supportbot.WelcomeChannel,
+    supportbot.LeaveChannel,
+    supportbot.TranslateLogChannel
+  ];
+  //const categories = [supportbot.TicketCategory];
+
+  const missingC = [];
+  const missingR = [];
+  const missingCat = [];
+  for (let c of channels) {
+    if ((c === supportbot.SuggestionChannel && supportbot.DisableSuggestionsChannel) || c === supportbot.TicketLog && supportbot.DisableTicketLogChannel) {
+      continue;
+    }
+    const find = await getChannel(c, client.guilds.cache.first());
+    if (!find) missingC.push(c);
+  }
+  for (let r of roles) {
+    const find = await getRole(r, client.guilds.cache.first());
+    if (!find) missingR.push(r);
+  }
+ // for (let cat of categories) {
+ //   const find = await getCategory(cat, client.guilds.cache.first());
+ //   if (!find) missingCat.push(cat);
+ // }
+
+  if (missingR.length > 0) {
+    console.log(
+      "\u001b[33m",
+      `[WARN] The following Roles could not be found! Please check your configs!\n${missingR.join(
+        ", "
+      )}`
+    );
+  }
+
+  if (missingC.length > 0) {
+    console.log(
+      "\u001b[33m",
+      `[WARN] The following Channels could not be found! Please check your configs!\n${missingC.join(
+        ", "
+      )}`
+    );
+  }
+  if (missingCat.length > 0) {
+    console.log(
+      "\u001b[33m",
+      `[WARN] The following Categories could not be found! Please check your configs!\n${missingCat.join(
+        ", "
+      )}`
+    );
+  }
+  if (panelconfig.TicketPanel) {
+    let chan1 = await client.getChannel(
+      panelconfig.Channel,
+      client.guilds.cache.first()
+    );
+
+    if (!chan1) {
+      console.log(
+        "\u001b[33m",
+        "[WARN] Ticket reaction panel is not setup, You can do so via the configuration file!"
+      );
+      return false;
+    }
+
+    const panelid = JSON.parse(
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
+    );
+
+    chan1.messages.fetch(panelid.TicketPanelID).catch(async () => {
+      let embed = new Discord.MessageEmbed()
+        .setTitle(panelconfig.PanelTitle)
+        .setColor(panelconfig.PanelColour)
+        .setFooter({
+          text: supportbot.EmbedFooter,
+          iconURL: interaction.user.displayAvatarURL(),
+        });
+
+      if (panelconfig.TicketPanel_Description) {
+        embed.setDescription(panelconfig.PanelMessage);
+      }
+
+      if (panelconfig.TicketPanel_Thumbnail) {
+        embed.setThumbnail(panelconfig.PanelThumbnail);
+      }
+
+      if (panelconfig.TicketPanel_Image) {
+        embed.setImage(panelconfig.PanelImage);
+      }
+      let button;
+
+        button = supportbot.Departments.map((x) =>
+          new Discord.MessageButton()
+            .setCustomId("department-" + supportbot.Departments.indexOf(x))
+            .setLabel(x.title)
+            .setStyle(x.color)
+            .setEmoji(x.emoji)
+        );
+
+      let row = new Discord.MessageActionRow().addComponents(button);
+
+      await chan1
+        .send({
+          embeds: [embed],
+          components: [row],
+        })
+        .then((r) => {
+          let data = {
+            id: panelid.id,
+            TicketPanelID: r.id,
+          };
+          fs.writeFileSync(
+            "./Data/ticket-panel-id.json",
+            JSON.stringify(data),
+            "utf8"
+          );
+        })
+        .catch((e) => {
+          console.log("Raw: " + e);
+        });
+    });
+  }
+});

LICENSE.md

@@ -1,6 +1,6 @@
 MIT License
 
-Copyright (c) 2020 Emerald SRV
+Copyright (c) 2022 Emerald Services
 
 Permission is hereby granted, free of charge, to any person obtaining a copy
 of this software and associated documentation files (the "Software"), to deal

README.md

@@ -1,15 +1,75 @@
-![SupportBot](https://i.imgur.com/OFO3XB2.png)
+<h1 align="center">
+    <br>
+    <a href="https://github.com/Emerald-Services/SupportBot"><img src="https://i.imgur.com/tzi3d7Q.png"></a>
+    <br>
+    SupportBot
+    <br>
+</h1>
 
-SupportBot the #1 self-hosted discord ticket system with any customizations and features to help make your support system look clean, tidy and professional. It's self-hosted! No need to use someone's public discord bot thats used in a handful of servers. Create, Configure & Use your own discord bot installed with SupportBot.
+<div align="center">
 
-### SupportBot Compatibility
+<a href="https://opensource.org/licenses/MIT">
+    <img src="https://img.shields.io/badge/license-MIT-green?style=for-the-badge" alt="shield.png">
+</a>
 
-> Anything older than v6 we will no longer be supporting, However our terms & conditions still remain valid for all copies of our product "SupportBot".
+<a href="https://github.com/discordjs">
+    <img src="https://img.shields.io/badge/discord.js-v13.6.x-blue.svg?style=for-the-badge&logo=javascript.svg" alt="shield.png">
+</a>
+
+<a href="https://github.com/nodejs/node">
+    <img src="https://img.shields.io/badge/node.js-v16.14.x-green.svg?style=for-the-badge&logo=node" alt="shield.png">
+</a>
+
+<a href="https://github.com/Emerald-Services/SupportBot/releases">
+    <img src="https://img.shields.io/github/downloads/Emerald-Services/SupportBot/total?style=for-the-badge" alt="shield.png">
+</a>
+
+</div>
+
+<p align="center">
+  <a href="https://emeraldsrv.dev/">Website</a>
+  •
+  <a href="https://github.com/Emerald-Services/SupportBot/wiki">Wiki</a>
+<br>
+  <a href="#about">About</a>
+  •
+  <a href="#support">Support</a>
+  •
+  <a href="#license">License</a>
+  •
+  <a href="https://github.com/Emerald-Services/SupportBot/wiki/Third-Party-Developer">Third-Party</a>
+  •
+  <a href="#contributors">Contributors</a>
+</p>
+
+## About
+
+SupportBot is an Open-Source discord bot built with [discord.js](https://github.com/discordjs/discord.js). It's primarily focused to help servers organise and manage their support system in a unique way with full customisation to match your brand.
+
+## Support
+
+<a href="https://emeraldsrv.dev/discord">
+    <img alt="Discord" src="https://img.shields.io/discord/597779408295821323?logo=discord&logoColor=white&style=for-the-badge">
+</a>
+
+
+## License
+
+Released under the [MIT](https://opensource.org/licenses/MIT) license.
+
+
+## Third-Party
+
+- [Syphers Addons](https://github.com/SypherRed/SB_Addons_Unofficial)
+- [BuiltByBit](https://builtbybit.com/supportbot)
+- [Polymart](https://polymart.org/resource/supportbot-1-discord-ticket-bot.518)
+
+
+## Contributors
+
+<a href="https://github.com/Emerald-Services/SupportBot/graphs/contributors">
+  <img src="https://contrib.rocks/image?repo=Emerald-Services/SupportBot">
+</a>
 
-|---------|---------|
-| Version |         |
-|---------|---------|
-|   6.0.  |    ✅   |   
-|---------|---------|
 
 

SECURITY.md

@@ -0,0 +1,20 @@
+# Security Policy
+
+## Supported Versions
+
+Use this section to tell people about which versions of your project are
+currently being supported with security updates.
+
+| Version | Supported          |
+| ------- | ------------------ |
+| 7.7.2   | :white_check_mark: |
+| 7.7.1   | :white_check_mark: |
+| < 4.0   | :x:                |
+
+## Reporting a Vulnerability
+
+Use this section to tell people how to report a vulnerability.
+
+Tell them where to go, how often they can expect to get an update on a
+reported vulnerability, what to expect if the vulnerability is accepted or
+declined, etc.

Structures/Addon.js

@@ -0,0 +1,21 @@
+// SupportBot | Emerald Services
+// Addon Structure
+
+class Command {
+  constructor(options) {
+    this.name = options.name;
+    this.description = options.description;
+    this.permissions = options.permissions;
+    this.options = options.options || [];
+    this.run = options.run;
+    this.defaultPermission = true;
+  }
+}
+class Event {
+  constructor(event, run) {
+    this.event = event;
+    this.run = run;
+  }
+}
+
+module.exports = { Command, Event };

Structures/Client.js

@@ -0,0 +1,126 @@
+// SupportBot | Emerald Services
+// Client Structure
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const intents = new Discord.Intents(32767);
+
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+class Client extends Discord.Client {
+  constructor() {
+    super({ intents });
+
+    this.commands = new Discord.Collection();
+  }
+  async getChannel(channel, guild) {
+    return guild.channels.cache.find(
+      (c) =>
+        (c.type === "GUILD_TEXT" || c.type === "GUILD_NEWS") &&
+        (c.id === channel || c.name.toLowerCase() === channel.toLowerCase())
+    );
+  }
+  async getRole(role, guild) {
+    return guild.roles.cache.find(
+      (r) => r.id === role || r.name.toLowerCase() === role.toLowerCase()
+    );
+  }
+  async getCategory(category, guild) {
+    return guild.channels.cache.find(
+      (c) =>
+        c.type === "GUILD_CATEGORY" &&
+        (c.id === category || c.name.toLowerCase() === category.toLowerCase())
+    );
+  }
+
+  async start(token) {
+    var tempCommandFiles = fs.readdirSync("./Commands").filter((file) => file.endsWith(".js"));
+
+    if (supportbot.DisableSuggestions) {
+      tempCommandFiles = tempCommandFiles.filter(item => item !== "suggest.js");
+    }
+    
+    const commandFiles = tempCommandFiles;
+
+    const addonFiles = fs
+      .readdirSync("./Addons")
+      .filter((file) => file.endsWith(".js"));
+
+    const addons = addonFiles.map((file) => {
+      let addon = require(`../Addons/${file}`);
+      addon.name = file.split(".")[0];
+      return addon;
+    });
+
+    const commands = commandFiles.map((file) => require(`../Commands/${file}`));
+
+    // Commands
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
+
+    commands.forEach((cmd) => {
+      console.log(`\u001b[31;1m`, `${cmd.name}`, `\u001b[32;1m`, "Loaded");
+      this.commands.set(cmd.name, cmd);
+    });
+
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
+    // Addons
+    console.log("   ");
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
+
+    addons.forEach((addon) => {
+      console.log(
+        `\u001b[33m`,
+        `[ADDON]`,
+        `\u001b[31;1m`,
+        `${addon.name}`,
+        `\u001b[32;1m`,
+        "Loaded"
+      );
+      addon.commands?.forEach((command) => {
+        this.commands.set(command.name, command);
+      });
+      addon.events?.forEach((event) => {
+        this.on(event.event, (...args) => event.run(this, ...args));
+      });
+    });
+
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Addons ▬▬▬▬▬▬▬");
+
+    // Slash Commands
+
+    this.once("ready", async () => {
+      await this.guilds.cache.first()?.commands.set(this.commands);
+      console.log(
+        `\u001b[32;1m`,
+        `Slash Commands Registered for ${this.guilds.cache.first().name}`
+      );
+    });
+
+    console.log("   ");
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
+
+    fs.readdirSync("./Events")
+      .filter((file) => file.endsWith(".js"))
+      .forEach((file) => {
+        const event = require(`../Events/${file}`);
+        console.log(`\u001b[31;1m`, `${event.event}`, `\u001b[32;1m`, "Loaded");
+        this.on(event.event, (...args) => event.run(this, ...args));
+      });
+
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
+    if (process.argv[2] !== "test") {
+      await this.login(token);
+    } else {
+      console.log(
+        `\u001b[31;1m`,
+        "RUNNING IN TEST MODE, IF NOT INTENDED, PLEASE USE npm start"
+      );
+    }
+  }
+}
+
+module.exports = Client;

Structures/Command.js

@@ -0,0 +1,14 @@
+// SupportBot | Emerald Services
+// Command Structure
+
+class Command {
+  constructor(options) {
+    this.name = options.name;
+    this.description = options.description;
+    this.permissions = options.permissions || [];
+    this.options = options.options || [];
+    this.run = options.run;
+    this.defaultPermission = true;
+  }
+}
+module.exports = Command;

Structures/Event.js

@@ -0,0 +1,10 @@
+// SupportBot | Emerald Services
+// Event Structure
+class Event {
+  constructor(event, run) {
+    this.event = event;
+    this.run = run;
+  }
+}
+
+module.exports = Event;

Structures/TicketID.js

@@ -0,0 +1,47 @@
+// SupportBot | Emerald Services
+// Ticket ID Structure
+
+const fs = require("fs");
+
+class TicketNumberID {
+  static async pad() {
+    let num = await this.get();
+    let n = num + "";
+    await this.set(num + 1);
+    return n.length >= 4 ? n : new Array(4 - n.length + 1).join("0") + n;
+  }
+
+  static async get() {
+    let ticketnumberID = await JSON.parse(
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
+    );
+    if (!ticketnumberID.id) {
+      return this.set(0);
+    } else {
+      return ticketnumberID.id;
+    }
+  }
+
+  static async set(value) {
+    let ticketnumberID = await JSON.parse(
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
+    );
+
+    ticketnumberID.id = value;
+    fs.writeFileSync(
+      "./Data/ticket-panel-id.json",
+      JSON.stringify(ticketnumberID, null, 4),
+      (err) => {
+        if (err) console.error(err);
+      }
+    );
+
+    return value;
+  }
+
+  static async reset() {
+    return await this.set(0);
+  }
+}
+
+module.exports = TicketNumberID;

addons/addon-example.js

@@ -1,20 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Help Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-
-// location for the addons configuration, to keep it simple we generate a settings folder within the addons directory.
-const example = yaml.load(fs.readFileSync('./addons/settings/exampleaddon.yml', 'utf8'));
-
-module.exports = {
-    name: example.ExampleAddonCommand,
-    description: example.ExampleAddonDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages == "true") message.delete();
-        message.channel.send(example.ExampleAddonMessage)
-    }
-};

addons/settings/exampleaddon.yml

@@ -1,9 +0,0 @@
-#
-# SupportBot 6.0 
-# Example Addon
-#
-
-ExampleAddonCommand: "exampleaddon"
-ExampleAddonDesc: "This is the default/example addon for SupportBot."
-
-ExampleAddonMessage: "> :white_check_mark: This is the **default** addon for SupportBot. You can download addons from our website, https://emeraldservices.xyz/"

commands/addUser.js

@@ -1,65 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Add User
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.AddUser,
-    description: supportbot.AddUserDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages == "true") message.delete();
-        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.AddUser}!`);
-
-        let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
-        let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (message.member.roles.cache.has(SupportStaff.id) || message.member.roles.cache.has(Admins.id)) {
-                if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
-                    const Exists = new Discord.MessageEmbed()
-                        .setTitle("No Ticket Found!")
-                        .setDescription(`${supportbot.NoValidTicket}`)
-                        .setColor(supportbot.WarningColour);
-                    message.channel.send({ embed: Exists });
-        
-                    return;
-                }
-        
-                let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.cache.get(args[0]));
-                    const UserNotExist = new Discord.MessageEmbed()
-                        .setTitle("User Not Found!")
-                        .setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.AddUser} <user#0000>\``)
-                        .setColor(supportbot.ErrorColour)
-        
-                    if (!rUser) return message.channel.send({ embed: UserNotExist });
-                
-                        message.channel.updateOverwrite(rUser, {
-                            VIEW_CHANNEL: true,
-                            CREATE_INVITE: false,
-                            SEND_MESSAGES: true,
-                            READ_MESSAGES: true
-                        });
-                
-                    const Complete = new Discord.MessageEmbed()
-                        .setTitle("User Added!")
-                        .setDescription(supportbot.AddedUser.replace(/%user%/g, rUser.id))
-                        .setTimestamp()
-                        .setColor(supportbot.EmbedColour)
-                   message.channel.send({ embed: Complete });
-            } else {
-                
-                return message.channel.send({ embed: NoPerms });
-
-            }
-
-    }
-};

commands/announce.js

@@ -1,70 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Links Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.AnnounceCommand,
-    description: supportbot.AnnounceDesc,
-
-    execute(message, args) {
-	    
-	if (supportbot.DeleteMessages == "true") message.delete();
-	    
-        let locateChannel = message.guild.channels.cache.find(AnnouncementChannel => AnnouncementChannel.name === supportbot.AnnouncementChannel);
-
-        const errornochannel = new Discord.MessageEmbed()
-            .setTitle("Invalid Channel")
-            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.AnnouncementChannel}`)
-            .setColor(supportbot.ErrorColour);
-
-        if(!locateChannel) return message.channel.send({ embed: errornochannel });
-
-        let Admins = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Admin);
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${Admins.name}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (!message.member.roles.cache.has(Admins.id)) 
-                return message.channel.send({ embed: NoPerms });
-
-
-            const embed = new Discord.MessageEmbed()
-                .setDescription(`> **${supportbot.AnnouncementStarter}**`)
-	            .setColor(supportbot.EmbedColour)
-            message.channel.send({ embed: embed });
-
-            let announcement = []
-            message.channel.awaitMessages(response => response.content.length > 2, {
-                max: 1,
-                time: 500000,
-                errors: ['time'],
-            }).then((collected) => {
-                announcement.push(collected.map(r => r.content));
-
-                const AnnouncementEmbed = new Discord.MessageEmbed()
-                    .setTitle(supportbot.AnnouncementTitle)
-                    .setThumbnail(supportbot.AnnouncementIcon)
-                    .setDescription(announcement)
-                    .setColor(supportbot.EmbedColour)
-                    .setFooter(supportbot.EmbedFooter, message.author.displayAvatarURL());
-                
-                locateChannel.send({ embed: AnnouncementEmbed }).then(async function(msg) {
-                    const AnnouncementComplete = new Discord.MessageEmbed()
-                        .setColor(supportbot.SuccessColour)
-                        .setDescription(`:white_check_mark: You have successfully created an announcement. <#${locateChannel.id}>`)
-                    message.channel.send({ embed: AnnouncementComplete })
-                })
-
-            });
-
-    }
-    
-};

commands/botSay.js

@@ -1,51 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Say Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.BotSay,
-    description: supportbot.BotSayDesc,
-
-    execute(message, args) {
-	if (supportbot.DeleteMessages == "true") message.delete();
-	    
-        let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Staff);
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${SupportStaff.name}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (!message.member.roles.cache.has(SupportStaff.id)) 
-                return message.channel.send({ embed: NoPerms });
-
-
-            const embed = new Discord.MessageEmbed()
-                .setDescription(`> **What would you like me to say!**`)
-	            .setColor(supportbot.EmbedColour)
-            message.channel.send({ embed: embed });
-
-            let announcement = []
-            message.channel.awaitMessages(response => response.content.length > 2, {
-                max: 1,
-                time: 500000,
-                errors: ['time'],
-            }).then((collected) => {
-                announcement.push(collected.map(r => r.content));
-
-                const AnnouncementEmbed = new Discord.MessageEmbed()
-                    .setDescription(announcement)
-                    .setColor(supportbot.EmbedColour)
-                
-                message.channel.send({ embed: AnnouncementEmbed })
-        })
-
-    } 
-    
-};

commands/close.js

@@ -1,149 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Links Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.CloseTicket,
-    description: supportbot.CloseTicketDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages == "true") message.delete();
-        
-        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.CloseTicket}!`);
-
-        if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
-            const Exists = new Discord.MessageEmbed()
-                .setTitle("No Ticket Found!")
-                .setDescription(`${supportbot.NoValidTicket}`)
-                .setColor(supportbot.WarningColour);
-            message.channel.send({ embed: Exists });
-
-            return;
-
-        }
-
-        if (supportbot.CloseConfirmation === "true") {
-            const CloseTicketRequest = new Discord.MessageEmbed()
-                .setTitle(`**${supportbot.ClosingTicket}**`)
-                .setDescription(`Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `)
-                .setColor(supportbot.EmbedColour);
-
-            message.channel.send(CloseTicketRequest).then(m => {
-                message.channel.awaitMessages( response => response.content.toLowerCase() === supportbot.ClosingConfirmation_Word, {
-                    max: 1,
-                    time: 20000,
-                    errors: [ 'time' ],
-
-                    
-                }).then( collected => {
-                    let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog);
-                    let user = message.author;
-                    let reason = args.join(" ") || "No Reason Provided.";
-
-                    let name = message.channel.name;
-                    let ticketChannel = message.channel;
-
-                    message.channel.send(`**${supportbot.ClosingTicket}**`)
-
-                    .then(() => {
-                        const logEmbed = new Discord.MessageEmbed()
-                            .setTitle(supportbot.TranscriptTitle)
-                            .setColor(supportbot.EmbedColour)
-                            .setFooter(supportbot.EmbedFooter)
-                            .addField("Closed By", message.author.tag)
-                            .addField("Reason", reason);
-
-                        message.channel.messages.fetch({ limit: 100 }).then( msgs => {
-                            let txt = '';
-
-                            msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
-                            txt += `${message.guild.name}\n`;
-                            txt += `#${ticketChannel.name}\n`;
-                            txt += `${msgs.size} messages\n\n\n`;
-
-                            msgs.forEach( msg => {
-                                if ( msg.content ) {
-                                    txt += `----- ${msg.author.tag} at ${msg.createdAt}\n`;
-                                    txt += `${msg.content}\n`;
-                                    txt += `-----\n\n`;
-                                }
-                            });
-
-                            logChannel.send(logEmbed).catch(err => {
-                                message.reply(err)
-                            })
-
-                            logChannel.send( new Discord.MessageAttachment( Buffer.from( txt ), `${name}.txt` ) );
-
-                            message.channel.delete();
-
-                        })
-                    })
-
-                })
-
-            }).catch( () => {
-                m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
-            });
-
-        }
-
-        if (supportbot.CloseConfirmation === "false") {
-
-                    let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog);
-                    let user = message.author;
-                    let reason = args.join(" ") || "No Reason Provided.";
-
-                    let name = message.channel.name;
-                    let ticketChannel = message.channel;
-
-                    message.channel.send(`**${supportbot.ClosingTicket}**`)
-
-                    .then(() => {
-                        const logEmbed = new Discord.MessageEmbed()
-                            .setTitle(supportbot.TranscriptTitle)
-                            .setColor(supportbot.EmbedColour)
-                            .setFooter(supportbot.EmbedFooter)
-                            .addField("Closed By", message.author.tag)
-                            .addField("Reason", reason);
-
-                        message.channel.messages.fetch({ limit: 100 }).then( msgs => {
-                            let txt = '';
-
-                            msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
-                            txt += `${message.guild.name}\n`;
-                            txt += `#${ticketChannel.name}\n`;
-                            txt += `${msgs.size} messages\n\n\n`;
-
-                            msgs.forEach( msg => {
-                                if ( msg.content ) {
-                                    txt += `----- ${msg.author.tag} at ${msg.createdAt}\n`;
-                                    txt += `${msg.content}\n`;
-                                    txt += `-----\n\n`;
-                                }
-                            });
-
-                            logChannel.send(logEmbed).catch(err => {
-                                message.reply(err)
-                            })
-
-                            logChannel.send( new Discord.MessageAttachment( Buffer.from( txt ), `${name}.txt` ) );
-
-                            message.channel.delete();
-
-                        })
-
-                    }).catch( () => {
-                        m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
-                    });
-
-        }
-
-    }
-};

commands/help.js

@@ -1,53 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Help Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.HelpCommand,
-    description: supportbot.HelpDesc,
-
-    execute(message, args) {
-	if (supportbot.DeleteMessages == "true") message.delete();
-	    
-        let generalCommands = "";
-            generalCommands += `**${supportbot.Prefix}${supportbot.HelpCommand}** ${supportbot.HelpDesc}\n`;
-            generalCommands += `**${supportbot.Prefix}${supportbot.LinksCommand}** ${supportbot.LinkDesc}\n`;
-            generalCommands += `**${supportbot.Prefix}${supportbot.SuggestCommand}** ${supportbot.SuggestionDesc}\n`;
-            generalCommands += `**${supportbot.Prefix}${supportbot.PingCommand}** ${supportbot.PingDesc}\n`;
-        
-        let supportCommands = "";
-            supportCommands += `**${supportbot.Prefix}${supportbot.NewTicket} [reason]** ${supportbot.NewTicketDesc}\n`
-            supportCommands += `**${supportbot.Prefix}${supportbot.CloseTicket} [reason]** ${supportbot.CloseTicketDesc}\n`
-        
-        let staffCommands = "";
-            staffCommands += `**${supportbot.Prefix}${supportbot.AddUser} <user#0000>** ${supportbot.AddUserDesc}\n`
-            staffCommands += `**${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>** ${supportbot.RemoveUserDesc}\n`
-            staffCommands += `**${supportbot.Prefix}${supportbot.BotSay}** ${supportbot.BotSayDesc}\n` 
-            staffCommands += `**${supportbot.Prefix}${supportbot.AnnounceCommand}** ${supportbot.AnnounceDesc}\n` 
-            
-        const HelpCommandEmbed = new Discord.MessageEmbed()
-            .setTitle(supportbot.Bot_Name)
-            .setThumbnail(message.author.displayAvatarURL())
-
-            .addFields(
-                { name: '🖥️ General Commands', value: `${generalCommands}\n`, inline: false },
-                { name: '🎫 Support Commands', value: `${supportCommands}\n`, inline: false },
-            )
-
-            .setColor(supportbot.EmbedColour)
-            .setFooter(supportbot.EmbedFooter, message.author.displayAvatarURL());
-
-            if (message.member.roles.cache.some(role => role.name === supportbot.Staff || supportbot.Admin)) {
-                HelpCommandEmbed.addFields(
-                    { name: '🔑 Staff Commands', value: `${staffCommands}\n`, inline: false },
-                )
-            }
-
-	    message.channel.send({ embed: HelpCommandEmbed });
-    }
-};

commands/links.js

@@ -1,34 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Links Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const { execute } = require("./help");
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.LinksCommand,
-    description: supportbot.LinksDesc,
-
-    execute(message, args) {
-        if (supportbot.DeleteMessages == "true") message.delete();
-        
-        const LinksEmbed = new Discord.MessageEmbed()
-            .setColor(supportbot.EmbedColour)
-
-        let botLinks = supportbot.LINKS;
-        
-        let links = '';
-        
-        for ( let name in botLinks ) {
-            links += `[${name}](${botLinks[ name ]})\n`;
-        };
-
-        LinksEmbed.addField(supportbot.LinksTitle, links)
-
-        message.channel.send({ embed: LinksEmbed });
-
-    }
-};

commands/newticket.js

@@ -1,239 +0,0 @@
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-const fs = require("fs")
-const yaml = require('js-yaml');
-
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-const TicketNumberID = require('../utils/TicketNumber.js');
-
-const reacted = [];
-
-module.exports = {
-    name: supportbot.NewTicket,
-    description: supportbot.NewTicketDesc,
-
-    execute(message, args) {
-      if (supportbot.DeleteMessages == "true") message.delete();
-        
-      console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.NewTicket}!`);
-
-      // Ticket ID
-      let ticketNumberID = TicketNumberID.pad(message.guild.id);
-
-      // Ticket Subject
-      const TicketSubject = args.join(" ") || supportbot.NoTicketSubject;
-
-      // Ticket Exists
-      const TicketExists = new Discord.MessageEmbed()
-        .setTitle("Ticket Exists!")
-        .setDescription(`${supportbot.TicketExists}`)
-        .setColor(supportbot.WarningColour)
-
-      if (message.guild.channels.cache.find(SupportTicket => SupportTicket.name === `${supportbot.TicketChannel}-${ticketNumberID}`)) 
-      return message.channel.send({ embed: TicketExists });
-
-      message.guild.channels.create(`${supportbot.TicketChannel}-${ticketNumberID}`, {
-        type: "text",
-      }).then(SupportTicket => {
-
-        let AllUsers = message.guild.roles.cache.find(everyone => everyone.name === '@everyone')
-        let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
-        let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin)
-
-        let DeptRole1 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_1}`)
-        let DeptRole2 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_2}`)
-        let DeptRole3 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_3}`)
-        
-        SupportTicket.updateOverwrite(AllUsers, {
-          VIEW_CHANNEL: false,
-          READ_MESSAGES: false,
-          SEND_MESSAGES: false,
-        })
-          
-        SupportTicket.updateOverwrite(message.author, {
-          VIEW_CHANNEL: true,
-          READ_MESSAGES: true,
-          SEND_MESSAGES: true,
-        })
-
-        SupportTicket.updateOverwrite(SupportStaff, {
-          VIEW_CHANNEL: true,
-          READ_MESSAGES: true,
-          SEND_MESSAGES: true,
-        })
-
-        SupportTicket.updateOverwrite(Admins, {
-          VIEW_CHANNEL: true,
-          READ_MESSAGES: true,
-          SEND_MESSAGES: true,
-        })
-
-        // Ticket Category
-        let TicketCategory = message.guild.channels.cache.find(category => category.name === supportbot.TicketCategory)
-
-        if (TicketCategory) {
-          SupportTicket.setParent(TicketCategory.id)
-        } else {
-          if (message.guild.channels.cache.get(supportbot.TicketCategory)) {
-            SupportTicket.setParent(message.guild.channels.cache.get(supportbot.TicketCategory).id);
-          }
-        }
-
-        // Ticket Created, Message Sent
-        const TicketMessage = new Discord.MessageEmbed()
-          .setTitle(supportbot.Ticket_Title.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
-          .setDescription(supportbot.TicketMessage.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
-          .setColor(supportbot.EmbedColour)
-
-        if (supportbot.TicketSubject === "embed") {
-
-          if (TicketSubject != 'No Reason Provided.') {
-            TicketMessage.addFields({ name: 'Reason', value: TicketSubject })
-          }
-          
-        }
-
-        if (supportbot.TicketSubject === "description") {
-
-          if (TicketSubject != 'No Reason Provided.') {
-            SupportTicket.setTopic(`Reason: ${TicketSubject}  -  User ID: ${message.author.id}  -  Ticket: ${SupportTicket.name}`)
-          }
-          
-        }
-
-        if (supportbot.TicketDepartments === "true") {
-          TicketMessage.addFields({ name: 'Departments', value: `${supportbot.DepartmentEmoji_1} **${supportbot.DepartmentTitle_1}**\n${supportbot.DepartmentEmoji_2} **${supportbot.DepartmentTitle_2}**\n${supportbot.DepartmentEmoji_3} **${supportbot.DepartmentTitle_3}**` })
-        }
-
-        SupportTicket.send({ embed: TicketMessage }).then( async function(msg) {
-        
-          const Emoji_1 = supportbot.DepartmentEmoji_1;
-          const Emoji_2 = supportbot.DepartmentEmoji_2;
-          const Emoji_3 = supportbot.DepartmentEmoji_3;
-
-          reacted[ticketNumberID] = false;
-
-          if (supportbot.TicketDepartments === "true") {
-            await msg.react(Emoji_1);
-            await msg.react(Emoji_2);
-            await msg.react(Emoji_3);
-            let filter = (reaction, user) => {
-              if (user.id !== message.author.id) return;
-              if (typeof reacted[ticketNumberID] !== "boolean") return;
-              delete reacted[ticketNumberID];
-              if (reaction.emoji.name === Emoji_1) {
-                SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                SupportTicket.updateOverwrite(DeptRole1, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-          
-                if (supportbot.AllowStaff === "true") {
-                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                }
-          
-                if (supportbot.AllowStaff === "false") {
-                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                }
-
-                const Department1 = new Discord.MessageEmbed()
-                  .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_1} Department**. Please provide us information regarding your query.`)
-                  .setColor(supportbot.EmbedColour)
-                SupportTicket.send({ embed: Department1 });
-          
-              }
-          
-              if (reaction.emoji.name === Emoji_2) {
-                SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                SupportTicket.updateOverwrite(DeptRole2, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-          
-                if (supportbot.AllowStaff === "true") {
-                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                }
-
-                if (supportbot.AllowStaff === "false") {
-                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                }
-          
-                const Department2 = new Discord.MessageEmbed()
-                .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`)
-                  .setColor(supportbot.EmbedColour)
-                SupportTicket.send({ embed: Department2 });
-          
-              }
-          
-              if (reaction.emoji.name === `${Emoji_3}`) {
-                SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                SupportTicket.updateOverwrite(DeptRole3, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
-          
-                if (supportbot.AllowStaff === "true") {
-                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                }
-
-                if (supportbot.AllowStaff === "false") {
-                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
-                }
-          
-                const Department3 = new Discord.MessageEmbed()
-                .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_3} Department**. Please provide us information regarding your query.`)
-                  .setColor(supportbot.EmbedColour)
-                SupportTicket.send({ embed: Department3 });
-              }
-              return [Emoji_1, Emoji_2, Emoji_3].includes(reaction.emoji.name) && user.id !== message.author.id;
-            }
-            msg.awaitReactions(filter, { 
-              max: 4, 
-              time: 60000, 
-              errors: ['time'] 
-            }).then(async collected => {
-            });
-
-            setTimeout(async function() {
-              if (typeof reacted[ticketNumberID] == "boolean") {
-                delete reacted[ticketNumberID];
-                //delete channel because didn't react in a minute
-              }
-            }, 60000);
-
-          }
-  
-        });
-        const CreatedTicket = new Discord.MessageEmbed()
-          .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
-          .setColor(supportbot.EmbedColour)
-        message.channel.send({ embed: CreatedTicket });
-
-        fs.writeFileSync("./storage/SupportTickets.json", '{\n    "ticket": "' + SupportTicket.name + '", \n    "id":' + message.author.id + "\n}", (err) => {
-          if (!err) return;
-          console.error(err)
-      })
-
-        // Ticket Logs
-
-        const errornochannel = new Discord.MessageEmbed()
-          .setTitle("SupportBot Error!")
-          .setDescription(`:x: **Error!** Channel not Found, This command cannot be executed proberbly as their is no channel within this server.\nThis is configurable via **supportbot-config.yml**\n\nChannel Required: \`${supportbot.TicketLog}\`\n\nError Code: \`SB-03\``)
-          .setColor(supportbot.ErrorColour);
-
-        const TicketLogs = new Discord.MessageEmbed()
-          .setTitle("Ticket Log")
-          .setThumbnail(supportbot.Ticket_Thumbnail)
-          .addFields(
-            { name: 'Ticket', value: `<#${SupportTicket.id}>` },
-            { name: 'User', value: `<@${message.author.id}>` },
-          )
-          .setColor(supportbot.EmbedColour)
-          .setFooter(supportbot.EmbedFooter)
-
-        let locateChannel = message.guild.channels.cache.find(LocateChannel => LocateChannel.name === supportbot.TicketLog)
-
-        if(!locateChannel) return message.channel.send({ embed: errornochannel });
-
-        locateChannel.send({ embed: TicketLogs });
-      })
-
-    }
-
-};

commands/ping.js

@@ -1,25 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Help Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.PingCommand,
-    description: supportbot.PingDesc,
-
-    execute(message, args) {        
-	if (supportbot.DeleteMessages == "true") message.delete();
-	    
-        let ping = Date.now() - message.createdTimestamp + " ms";
-        
-        const PingCommandEmbed = new Discord.MessageEmbed()
-            .setDescription(`🏓 **Pong!** \`${Date.now() - message.createdTimestamp}ms\``)
-            .setColor(supportbot.EmbedColour)
-
-	    message.channel.send({ embed: PingCommandEmbed });
-    }
-};

commands/removeUser.js

@@ -1,64 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Add User
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.RemoveUser,
-    description: supportbot.RemoveUserDesc,
-
-    execute(message, args) {        
-        if (supportbot.DeleteMessages == "true") message.delete();
-        
-        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.RemoveUser}!`);
-
-        let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
-        let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin)
-
-        const NoPerms = new Discord.MessageEmbed()
-            .setTitle("Invalid Permissions!")
-            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``)
-            .setColor(supportbot.WarningColour)
-
-            if (message.member.roles.cache.has(SupportStaff.id) || message.member.roles.cache.has(Admins.id)) {
-                if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
-                    const Exists = new Discord.MessageEmbed()
-                        .setTitle("No Ticket Found!")
-                        .setDescription(`${supportbot.NoValidTicket}`)
-                        .setColor(supportbot.WarningColour);
-                    message.channel.send({ embed: Exists });
-        
-                    return;
-                }
-        
-                let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.cache.get(args[0]));
-                    const UserNotExist = new Discord.MessageEmbed()
-                        .setTitle("User Not Found!")
-                        .setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>\``)
-                        .setColor(supportbot.ErrorColour)
-        
-                    if (!rUser) return message.channel.send({ embed: UserNotExist });
-                
-                        message.channel.updateOverwrite(rUser, {
-                            VIEW_CHANNEL: false,
-                            CREATE_INVITE: false,
-                            SEND_MESSAGES: false,
-                            READ_MESSAGES: false
-                        });
-                
-                    const Complete = new Discord.MessageEmbed()
-                        .setTitle("User Removed!")
-                        .setDescription(supportbot.RemovedUser.replace(/%user%/g, rUser.id))
-                        .setTimestamp()
-                        .setColor(supportbot.EmbedColour)
-                   message.channel.send({ embed: Complete });
-            } else {
-                return message.channel.send({ embed: NoPerms });
-            }
-
-    }
-};

commands/suggest.js

@@ -1,60 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Suggest Command
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = {
-    name: supportbot.SuggestCommand,
-    description: supportbot.SuggestionDesc,
-
-    execute(message, args) {
-	if (supportbot.DeleteMessages == "true") message.delete();
-	    
-        let locateChannel = message.guild.channels.cache.find(SuggestionChannel => SuggestionChannel.name === supportbot.SuggestionChannel);
-
-        const errornochannel = new Discord.MessageEmbed()
-            .setTitle("Invalid Channel")
-            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.SuggestionChannel}\``)
-            .setColor(supportbot.ErrorColour);
-
-        if(!locateChannel) return message.channel.send({ embed: errornochannel });
-
-        const embed = new Discord.MessageEmbed()
-            .setDescription(`> **${supportbot.SuggestionStarter}**`)
-	        .setColor(supportbot.EmbedColour)
-        message.channel.send({ embed: embed });
-
-        let suggestion = []
-        message.channel.awaitMessages(response => response.content.length > 2, {
-            max: 1,
-            time: 500000,
-            errors: ['time'],
-        }).then((collected) => {
-            suggestion.push(collected.map(r => r.content));
-
-            const SuggestionMessage = new Discord.MessageEmbed()
-                .setColor(supportbot.EmbedColour)
-                .setFooter(supportbot.EmbedFooter)
-
-                .setTitle(supportbot.SuggestionTitle)
-                .setDescription(`\`\`\`${suggestion}\`\`\``)
-
-                .addFields( { name: "From", value: `<@${message.author.id}>`, inline: false }, )
-
-            locateChannel.send({ embed: SuggestionMessage }).then(async function(msg) {
-                msg.react(supportbot.SuggestReact_1).then(() => msg.react(supportbot.SuggestReact_2));
-            });
-
-            const SuggestionComplete = new Discord.MessageEmbed()
-                .setColor(supportbot.SuccessColour)
-                .setDescription(`:white_check_mark: Your suggestion has been successfully created. <#${locateChannel.id}>`)
-            message.channel.send({ embed: SuggestionComplete })
-
-        });
-    
-    }
-};

events/guildMemberAdd.js

@@ -1,49 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Ready Event
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = async (bot, member) => {
-
-  if (supportbot.SystemMessages === "true") {
-    const SystemChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.SystemMessage_Channel)
-    
-    if (!SystemChannel) return;
-    
-    console.log(`[${supportbot.Bot_Name}]: ${member.user.username} has joined ${member.guild.name}!`)
-    console.log(supportbot.AutoRole_Role)
-
-    if (supportbot.SystemMessage_Type === "embed") {
-      const GuildAddMember = new Discord.MessageEmbed()
-        .setTitle(supportbot.Welcome_Title)
-        .setDescription(supportbot.WelcomeMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
-        .setColor(supportbot.EmbedColour)
-
-        if (supportbot.SystemMessage_Icon === "BOT") {
-            GuildAddMember.setThumbnail(bot.user.displayAvatarURL())
-        }
-
-        if (supportbot.SystemMessage_Icon === "USER") {
-            GuildAddMember.setThumbnail(member.user.displayAvatarURL())
-        }
-
-
-        if (supportbot.SystemMessage_EmbedFooter === "true") {
-            GuildAddMember.setFooter(supportbot.EmbedFooter)
-        }
-
-    SystemChannel.send({ embed: GuildAddMember });
-        
-    }
-
-    if (supportbot.SystemMessage_Type === "normal") {
-        SystemChannel.send(supportbot.WelcomeMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
-
-    }
-
-  }
-};

events/guildMemberRemove.js

@@ -1,48 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Ready Event
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = async (bot, member) => {
-
-  if (supportbot.SystemMessages === "true") {
-    const SystemChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.SystemMessage_Channel)
-    
-    if (!SystemChannel) return;
-    
-    console.log(`[${supportbot.Bot_Name}]: ${member.user.username} has left ${member.guild.name}!`)
-
-    if (supportbot.SystemMessage_Type === "embed") {
-      const GuildRemoveMember = new Discord.MessageEmbed()
-        .setTitle(supportbot.Leave_Title)
-        .setDescription(supportbot.LeaveMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
-        .setColor(supportbot.EmbedColour)
-
-        if (supportbot.SystemMessage_Icon === "BOT") {
-          GuildRemoveMember.setThumbnail(bot.user.displayAvatarURL())
-        }
-
-        if (supportbot.SystemMessage_Icon === "USER") {
-          GuildRemoveMember.setThumbnail(member.user.displayAvatarURL())
-        }
-
-
-        if (supportbot.SystemMessage_EmbedFooter === "true") {
-          GuildRemoveMember.setFooter(supportbot.EmbedFooter)
-        }
-
-    SystemChannel.send({ embed: GuildRemoveMember });
-        
-    }
-
-    if (supportbot.SystemMessage_Type === "normal") {
-        SystemChannel.send(supportbot.LeaveMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
-
-    }
-
-  }
-};

events/message.js

@@ -1,22 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Message Event
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-module.exports = async (bot, message) => {
-	if(message.author.bot) return;
-  	if(message.channel.type === "dm") return;
-  	if (message.content.indexOf(supportbot.Prefix) !== 0) return;
-
-  	let messageArray = message.content.split(" ");
-  	const args = message.content.slice(supportbot.Prefix.length).trim().split(/ +/g);
-  	const command = args.shift().toLowerCase();
-
-  	const cmd = bot.commands.get(command);
-  	if(!cmd) return;
-  	cmd.execute(message, args);
-};

events/ready.js

@@ -1,19 +0,0 @@
-// SupportBot 6.0, Created by Emerald Services
-// Ready Event
-
-const Discord = require("discord.js");
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-  
-module.exports = async (bot) => {
-    bot.user.setActivity(supportbot.BotActivity, {
-        type: supportbot.ActvityType
-    });
-
-    console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
-    console.log(`\u001b[37m`, `${supportbot.Bot_Name} has successfully connected to discord`)
-    console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
-};

index.js

@@ -1,90 +1,23 @@
-//        _________                                  __ __________        __   
-//       /   _____/__ ________ ______   ____________/  |\______   \ _____/  |_ 
-//       \_____  \|  |  \____ \\____ \ /  _ \_  __ \   __\    |  _//  _ \   __\
-//       /        \  |  /  |_> >  |_> >  <_> )  | \/|  | |    |   (  <_> )  |  
-//      /_______  /____/|   __/|   __/ \____/|__|   |__| |______  /\____/|__|  
-//              \/      |__|   |__|                             \/             
+//      ___                            _    ___        _
+//    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+//     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+//     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+//                |_|  |_|
 //
-//                      SupportBot version 6.0.2
-//                      Created by Emerald Services
-//                      Installed with MIT License
+//           SupportBot created by Emerald Services
+//           Installed with MIT License
+//
+//           Discord Support: https://emeraldsrv.dev/discord
+//           Community Resources: https://emeraldsrv.dev/resources
 
-const Discord = require("discord.js");
 const fs = require("fs");
-const bot = new Discord.Client();
 
-bot.commands = new Discord.Collection();
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
 
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+const Client = require("./Structures/Client.js");
+const client = new Client({});
 
-const { promisify } = require("util");
-const readdir = promisify(require("fs").readdir);
-
-String.prototype.toProperCase = function () {
-    return this.replace(
-        /([^\W_]+[^\s-]*) */g,
-        (txt) => txt.charAt(0).toUpperCase() + txt.substr(1).toLowerCase()
-    );
-};
-
-const init = async () => {
-    const evtFiles = await readdir("./events/");
-    
-    evtFiles.forEach((file, i) => {
-        const eventName = file.split(".")[0];
-        const event = require(`./events/${file}`);
-        
-        console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[31m`, `#${i + 1} Event Loaded: ${eventName.toProperCase()} `);
-        
-        bot.on(eventName, event.bind(null, bot));
-        delete require.cache[require.resolve(`./events/${file}`)];
-    });
-
-    console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `Successfully loaded ${evtFiles.length} events.`);
-    console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
-};
-
-init();
-
-fs.readdir("./commands/", (err, files) => {
-    if (err) console.info(err, "error");
-    
-    let jsfiles = files.filter((f) => f.split(".").pop() === "js");
-
-    if (jsfiles.length <= 0) {
-        console.log(`[${supportbot.Bot_Name}]: No commands found. Try to Re-download the resource`);
-        return;
-    }
-  
-    jsfiles.forEach((f, i) => {
-        let props = require(`./commands/${f}`);
-        console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[31m`, `#${i + 1} Command Loaded: ${props.name.toProperCase()}`);
-        bot.commands.set(props.name, props);
-    });
-
-    console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `Loaded ${jsfiles.length} commands!`);
-    console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
-});
-
-fs.readdir("./addons/", (err, files) => {
-    if (err) console.info(err, "error");
-    
-    let jsfiles = files.filter((f) => f.split(".").pop() === "js");
-
-    if (jsfiles.length <= 0) {
-        console.log(`[${supportbot.Bot_Name}]: No addons found. You can download addons from https://emeraldservices.xyz`);
-        return;
-    }
-  
-    jsfiles.forEach((f, i) => {
-        let props = require(`./addons/${f}`);
-        console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[31m`, `#${i + 1} Command Loaded: ${props.name.toProperCase()}`);
-        bot.commands.set(props.name, props);
-    });
-
-    console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `Loaded ${jsfiles.length} commands!`);
-    console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
-});
-
-bot.login(supportbot.Token);
+client.start(supportbot.Token);

package-lock.json

@@ -1,134 +0,0 @@
-{
-  "name": "supportbot",
-  "version": "6.0.0",
-  "lockfileVersion": 1,
-  "requires": true,
-  "dependencies": {
-    "@discordjs/collection": {
-      "version": "0.1.5",
-      "resolved": "https://registry.npmjs.org/@discordjs/collection/-/collection-0.1.5.tgz",
-      "integrity": "sha512-CU1q0UXQUpFNzNB7gufgoisDHP7n+T3tkqTsp3MNUkVJ5+hS3BCvME8uCXAUFlz+6T2FbTCu75A+yQ7HMKqRKw=="
-    },
-    "@discordjs/form-data": {
-      "version": "3.0.1",
-      "resolved": "https://registry.npmjs.org/@discordjs/form-data/-/form-data-3.0.1.tgz",
-      "integrity": "sha512-ZfFsbgEXW71Rw/6EtBdrP5VxBJy4dthyC0tpQKGKmYFImlmmrykO14Za+BiIVduwjte0jXEBlhSKf0MWbFp9Eg==",
-      "requires": {
-        "asynckit": "^0.4.0",
-        "combined-stream": "^1.0.8",
-        "mime-types": "^2.1.12"
-      }
-    },
-    "abort-controller": {
-      "version": "3.0.0",
-      "resolved": "https://registry.npmjs.org/abort-controller/-/abort-controller-3.0.0.tgz",
-      "integrity": "sha512-h8lQ8tacZYnR3vNQTgibj+tODHI5/+l06Au2Pcriv/Gmet0eaj4TwWH41sO9wnHDiQsEj19q0drzdWdeAHtweg==",
-      "requires": {
-        "event-target-shim": "^5.0.0"
-      }
-    },
-    "argparse": {
-      "version": "1.0.10",
-      "resolved": "https://registry.npmjs.org/argparse/-/argparse-1.0.10.tgz",
-      "integrity": "sha512-o5Roy6tNG4SL/FOkCAN6RzjiakZS25RLYFrcMttJqbdd8BWrnA+fGz57iN5Pb06pvBGvl5gQ0B48dJlslXvoTg==",
-      "requires": {
-        "sprintf-js": "~1.0.2"
-      }
-    },
-    "asynckit": {
-      "version": "0.4.0",
-      "resolved": "https://registry.npmjs.org/asynckit/-/asynckit-0.4.0.tgz",
-      "integrity": "sha1-x57Zf380y48robyXkLzDZkdLS3k="
-    },
-    "combined-stream": {
-      "version": "1.0.8",
-      "resolved": "https://registry.npmjs.org/combined-stream/-/combined-stream-1.0.8.tgz",
-      "integrity": "sha512-FQN4MRfuJeHf7cBbBMJFXhKSDq+2kAArBlmRBvcvFE5BB1HZKXtSFASDhdlz9zOYwxh8lDdnvmMOe/+5cdoEdg==",
-      "requires": {
-        "delayed-stream": "~1.0.0"
-      }
-    },
-    "delayed-stream": {
-      "version": "1.0.0",
-      "resolved": "https://registry.npmjs.org/delayed-stream/-/delayed-stream-1.0.0.tgz",
-      "integrity": "sha1-3zrhmayt+31ECqrgsp4icrJOxhk="
-    },
-    "discord.js": {
-      "version": "12.2.0",
-      "resolved": "https://registry.npmjs.org/discord.js/-/discord.js-12.2.0.tgz",
-      "integrity": "sha512-Ueb/0SOsxXyqwvwFYFe0msMrGqH1OMqpp2Dpbplnlr4MzcRrFWwsBM9gKNZXPVBHWUKiQkwU8AihXBXIvTTSvg==",
-      "requires": {
-        "@discordjs/collection": "^0.1.5",
-        "@discordjs/form-data": "^3.0.1",
-        "abort-controller": "^3.0.0",
-        "node-fetch": "^2.6.0",
-        "prism-media": "^1.2.0",
-        "setimmediate": "^1.0.5",
-        "tweetnacl": "^1.0.3",
-        "ws": "^7.2.1"
-      }
-    },
-    "esprima": {
-      "version": "4.0.1",
-      "resolved": "https://registry.npmjs.org/esprima/-/esprima-4.0.1.tgz",
-      "integrity": "sha512-eGuFFw7Upda+g4p+QHvnW0RyTX/SVeJBDM/gCtMARO0cLuT2HcEKnTPvhjV6aGeqrCB/sbNop0Kszm0jsaWU4A=="
-    },
-    "event-target-shim": {
-      "version": "5.0.1",
-      "resolved": "https://registry.npmjs.org/event-target-shim/-/event-target-shim-5.0.1.tgz",
-      "integrity": "sha512-i/2XbnSz/uxRCU6+NdVJgKWDTM427+MqYbkQzD321DuCQJUqOuJKIA0IM2+W2xtYHdKOmZ4dR6fExsd4SXL+WQ=="
-    },
-    "js-yaml": {
-      "version": "3.14.0",
-      "resolved": "https://registry.npmjs.org/js-yaml/-/js-yaml-3.14.0.tgz",
-      "integrity": "sha512-/4IbIeHcD9VMHFqDR/gQ7EdZdLimOvW2DdcxFjdyyZ9NsbS+ccrXqVWDtab/lRl5AlUqmpBx8EhPaWR+OtY17A==",
-      "requires": {
-        "argparse": "^1.0.7",
-        "esprima": "^4.0.0"
-      }
-    },
-    "mime-db": {
-      "version": "1.44.0",
-      "resolved": "https://registry.npmjs.org/mime-db/-/mime-db-1.44.0.tgz",
-      "integrity": "sha512-/NOTfLrsPBVeH7YtFPgsVWveuL+4SjjYxaQ1xtM1KMFj7HdxlBlxeyNLzhyJVx7r4rZGJAZ/6lkKCitSc/Nmpg=="
-    },
-    "mime-types": {
-      "version": "2.1.27",
-      "resolved": "https://registry.npmjs.org/mime-types/-/mime-types-2.1.27.tgz",
-      "integrity": "sha512-JIhqnCasI9yD+SsmkquHBxTSEuZdQX5BuQnS2Vc7puQQQ+8yiP5AY5uWhpdv4YL4VM5c6iliiYWPgJ/nJQLp7w==",
-      "requires": {
-        "mime-db": "1.44.0"
-      }
-    },
-    "node-fetch": {
-      "version": "2.6.1",
-      "resolved": "https://registry.npmjs.org/node-fetch/-/node-fetch-2.6.1.tgz",
-      "integrity": "sha512-V4aYg89jEoVRxRb2fJdAg8FHvI7cEyYdVAh94HH0UIK8oJxUfkjlDQN9RbMx+bEjP7+ggMiFRprSti032Oipxw=="
-    },
-    "prism-media": {
-      "version": "1.2.2",
-      "resolved": "https://registry.npmjs.org/prism-media/-/prism-media-1.2.2.tgz",
-      "integrity": "sha512-I+nkWY212lJ500jLe4tN9tWO7nRiBAVdMv76P9kffZjYhw20raMlW1HSSvS+MLXC9MmbNZCazMrAr+5jEEgTuw=="
-    },
-    "setimmediate": {
-      "version": "1.0.5",
-      "resolved": "https://registry.npmjs.org/setimmediate/-/setimmediate-1.0.5.tgz",
-      "integrity": "sha1-KQy7Iy4waULX1+qbg3Mqt4VvgoU="
-    },
-    "sprintf-js": {
-      "version": "1.0.3",
-      "resolved": "https://registry.npmjs.org/sprintf-js/-/sprintf-js-1.0.3.tgz",
-      "integrity": "sha1-BOaSb2YolTVPPdAVIDYzuFcpfiw="
-    },
-    "tweetnacl": {
-      "version": "1.0.3",
-      "resolved": "https://registry.npmjs.org/tweetnacl/-/tweetnacl-1.0.3.tgz",
-      "integrity": "sha512-6rt+RN7aOi1nGMyC4Xa5DdYiukl2UWCbcJft7YhxReBGQD7OAM8Pbxw6YMo4r2diNEA8FEmu32YOn9rhaiE5yw=="
-    },
-    "ws": {
-      "version": "7.3.1",
-      "resolved": "https://registry.npmjs.org/ws/-/ws-7.3.1.tgz",
-      "integrity": "sha512-D3RuNkynyHmEJIpD2qrgVkc9DQ23OrN/moAwZX4L8DfvszsJxpjQuUq3LMx6HoYji9fbIOBY18XWBsAux1ZZUA=="
-    }
-  }
-}

package.json

@@ -1,26 +1,26 @@
 {
   "name": "supportbot",
-  "version": "6.0.0",
-  "description": "SupportBot | #1 Self-Hosted Ticket Bot",
+  "version": "7.7.3",
+  "description": "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand.",
   "main": "index.js",
-  "dependencies": {
-    "discord.js": "^12.2.0",
-    "js-yaml": "^3.14.0"
-  },
-  "devDependencies": {
-    "node-fetch": ">=2.6.1"
-  },
   "scripts": {
-    "test": "help"
+    "start": "npm i && node index.js",
+    "test": "node index.js test"
   },
   "repository": {
     "type": "git",
-    "url": "git+https://github.com/1tzemerald/SupportBot.git"
+    "url": "git+https://github.com/Emerald-Services/SupportBot.git"
   },
   "author": "Emerald Services",
   "license": "MIT",
   "bugs": {
-    "url": "https://github.com/1tzemerald/SupportBot/issues"
+    "url": "https://github.com/Emerald-Services/SupportBot/issues"
   },
-  "homepage": "https://emeraldservices.xyz"
+  "homepage": "https://github.com/Emerald-Services/SupportBot#readme",
+  "dependencies": {
+    "@vitalets/google-translate-api": "^8.0.0",
+    "discord.js": "^13.6.0",
+    "js-yaml": "^4.1.0",
+    "moment": "^2.29.3"
+  }
 }

storage/SupportTickets.json

@@ -1,4 +0,0 @@
-{
-    "ticket": "ticket-0064", 
-    "id":207937608779694080
-}

storage/TicketID.json

@@ -1,5 +0,0 @@
-{
-    "716992597377286145": {
-        "id": 65
-    }
-}

supportbot-config.yml

@@ -1,188 +0,0 @@
-#        _________                                  __ __________        __   
-#       /   _____/__ ________ ______   ____________/  |\______   \ _____/  |_ 
-#       \_____  \|  |  \____ \\____ \ /  _ \_  __ \   __\    |  _//  _ \   __\
-#       /        \  |  /  |_> >  |_> >  <_> )  | \/|  | |    |   (  <_> )  |  
-#      /_______  /____/|   __/|   __/ \____/|__|   |__| |______  /\____/|__|  
-#              \/      |__|   |__|                             \/             
-#
-#                      SupportBot version 6.0.2
-#                      Created by Emerald Services
-#                      Installed with MIT License
-
-# General Bot Configuration
-
-Token: "BOT_TOKEN_HERE"
-Prefix: "-"
-Bot_Name: "SupportBot"
-
-BotActivity: "-help ~ SupportBot 6.0"
-ActivityType: "PLAYING"
-# Activity status can either be PLAYING, WATCHING or LISTENING.
-
-DeleteMessages: "true"
-
-# Embed Configuration
-
-EmbedColour: "#04b545"
-EmbedFooter: "SupportBot | The #1 Supportive Discord Bot"
-
-ErrorColour: "#d12519"
-SuccessColour: "#04b545"
-WarningColour: "#fca117" 
-
-# Role Configuration
-
-AutoRole: "true"
-# By setting "AutoRole to 'true' the bot will automatically apply the role below when members joins. Set to 'false' to disable this feature.
-AutoRole_Role: "Member"
-LockdownRole: "@everyone"
-
-Staff: "Support"
-Admin: "Admin"
-
-# Ticket Configuration
-
-TicketChannel: "ticket"
-TicketCategory: "Tickets"
-TicketLog: "ticket-logs"
-TranscriptLog: "transcripts"
-TicketSubject: "description"
-# TicketSuvject: "description" means that the subject (reason) of the ticket will be displayed upon the channel description if set to "embed" it will be displayed within the embed.
-
-Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
-Ticket_Title: "Server Support | %ticketusername%"
-TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
-NoTicketSubject: "No Reason Provided!"
-TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
-TranscriptTitle: "Ticket Transcript"
-
-AddedUser: "👍 <@%user%> has been added to this ticket"
-RemovedUser: "👍 <@%user%> has been removed from this ticket"
-
-ClosingTicket: ":warning: You have requested to close your support ticket."
-ClosingConfirmation_Word: "confirm"
-CloseConfirmation: "true"
-# CloseConfirmation to true will make users confirm that they want to close a their ticket, settings to false will just close the ticket.
-
-# Ticket Department Configuration
-
-TicketDepartments: "true"
-# This option enable or disable the ticket departments. If set false Ticket Departments will not work
-
-AllowStaff: "true"
-# AllowStaff is an option to whether or not you want the users with the "Staff" role to be able to view inside tickets. If set false "Staff" will not view tickets.
-
-DepartmentEmoji_1: "🙋"
-DepartmentEmoji_2: "💸"
-DepartmentEmoji_3: "📗"
-# Ticket emojis, the emojis are what users will need to react with inorder to proceed furthur if departments are enabled.
-
-DepartmentTitle_1: "Support"
-DepartmentTitle_2: "Billing"
-DepartmentTitle_3: "Other"
-# Ticket department title, This is the title for a ticket department to help users know what is available.
-
-DepartmentRole_1: "Support"
-DepartmentRole_2: "Admin"
-DepartmentRole_3: "Support"
-# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been choosen. 
-
-# System Message Configuration
-
-SystemMessages: "true"
-
-SystemMessage_Channel: "system-messages"
-SystemMessage_Type: "embed"
-# There are 2 types of how you can send system messages, 'normal' or 'embed'
-SystemMessage_Icon: "USER"
-
-Welcome_Title: "User Joined!"
-WelcomeMessage: "Hello %member%, Welcome to %guildname%!"
-# %member% define the user who joined and %guildnamne% defines the server name.
-
-Leave_Title: "User Left!"
-LeaveMessage: "Goodbye %member%, Thank you for visting %guildname%!"
-# %member% define the user who left and %guildnamne% defines the server name.
-
-SystemMessage_EmbedFooter: "false"
-
-# LINKS Configuration
-
-LinksTitle: "Quick Links"
-
-LINKS:
-  "Website": "https://www.example.com"
-  "Store": "https://store.example.com"
-  "Discord": "https://discord.gg/example"
-# "Twitter": "https://twitter.com/example"
-
-# Suggestions Configuration
-
-SuggestionChannel: "suggestions"
-SuggestionTitle: "Suggestion"
-SuggestionStarter: "What would you like to suggest?"
-SuggestReact_1: 👍
-SuggestReact_2: 👎
-
-# Poll Configuration
-
-PollChannel: "polls"
-PollTitle: "Suggestion"
-PollStarter: "What would you like to create a poll about?"
-PollReact_1: 👍
-PollReact_2: 👎
-
-
-# Announcement Configuration
-
-AnnouncementChannel: "announcements"
-AnnouncementTitle: "Servername Announcement"
-AnnouncementIcon: "https://i.imgur.com/HbkZyB7.png"
-
-AnnouncementStarter: "What would you like to announce?"
-
-MentionedRole: "@everyone"
-
-# General Command Configuration
-
-HelpCommand: "help"
-LinksCommand: "links"
-PingCommand: "ping"
-SuggestCommand: "suggest"
-
-# Support Command Configuration
-
-NewTicket: "ticket"
-CloseTicket: "close"
-AddUser: "add"
-RemoveUser: "remove"
-RenameTicket: "rename"
-
-# Staff Command Configuration
-
-BotSay: "say"
-
-# Admin Command Configuration
-
-AnnounceCommand: "announce"
-
-# Commmand Descriptions
-
-NewTicketDesc: "Create a new support ticket"
-AnnounceDesc: "Create a server announcement"
-CloseTicketDesc: "Close your support ticket"
-LinksDesc: "View some important links"
-PingDesc: "Get the bot's latency"
-HelpDesc: "Get a list of all the commands"
-RemoveUserDesc: "Remove a user from a support ticket"
-AddUserDesc: "Add a user to a support ticket"
-SuggestionDesc: "Create a server suggestion"
-BotSayDesc: "Say something with the bot"
-
-# Error / Warining Messages
-
-IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
-InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
-UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
-NoValidTicket: ":warning: You cannot execute this command here. This command is used when closing a ticket."
-TicketExists: ":warning: This ticket cannot be opened, It already exists!"

utils/TicketNumber.js

@@ -1,72 +0,0 @@
-// SupportBot Utils
-// Ticket Numbers
-
-const discord = require("discord.js")
-const fs = require("fs");
-
-const yaml = require('js-yaml');
-const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
-
-class TicketNumberID {
-    
-        static pad(guildId) {
-            let n = this.get(guildId) + '';
-            let z = '0';
-            let width = 4;
-            setTimeout(() => {
-                this.set(guildId, this.get(guildId) + 1);
-            }, 50);
-            return n.length >= width ? n : new Array(width - n.length + 1).join(z) + n;
-    }
-    
-    static get(guildId) {
-    
-        let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
-
-        if (!ticketnumberID[guildId]) {
-            ticketnumberID[guildId] = {
-                id: 0
-            }
-
-            fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
-                if (err) console.log(err);
-            });
-
-            return 0;
-    
-            
-        } else {
-            return ticketnumberID[guildId].id;
-        }
-    }
-    
-    static set(guildId, value) {
-        let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
-        
-        ticketnumberID[guildId] = {
-            id: value
-        }
-
-        fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
-            if (err) console.log(err);
-        });
-
-        return value;
-    }
-    
-    static reset(guildId) {
-        let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
-        
-        ticketnumberID[guildId] = {
-            id: 0
-        }
-
-        fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
-            if (err) console.log(err);
-        });
-
-        return 0;
-    }
-}
-
-module.exports = TicketNumberID;