Delete BotSay.js

Merge branch 'SupportBot-6.0' of https://github.com/1tzemerald/SupportBot into SupportBot-6.0
SupportBot 6.0 BETA 1
2020-07-23 17:40:31 +01:00 · 2020-07-15 18:42:13 +01:00 · 2020-07-15 18:42:07 +01:00 · 2020-07-15 12:05:39 -04:00 · 2020-07-15 12:05:24 -04:00 · 2020-07-15 11:57:32 -04:00
42 changed files with 1464 additions and 996 deletions
@@ -1,2 +0,0 @@
-# Auto detect text files and perform LF normalization
-* text=auto
@@ -1,76 +0,0 @@
-# Logs
-logs
-*.log
-npm-debug.log*
-yarn-debug.log*
-yarn-error.log*
-
-# Runtime data
-pids
-*.pid
-*.seed
-*.pid.lock
-
-# Directory for instrumented libs generated by jscoverage/JSCover
-lib-cov
-
-# Coverage directory used by tools like istanbul
-coverage
-
-# nyc test coverage
-.nyc_output
-
-# Grunt intermediate storage (https://gruntjs.com/creating-plugins#storing-task-files)
-.grunt
-
-# Bower dependency directory (https://bower.io/)
-bower_components
-
-# node-waf configuration
-.lock-wscript
-
-# Compiled binary addons (https://nodejs.org/api/addons.html)
-build/Release
-
-# Dependency directories
-node_modules/
-jspm_packages/
-
-# TypeScript v1 declaration files
-typings/
-
-# Optional npm cache directory
-.npm
-
-# Optional eslint cache
-.eslintcache
-
-# Optional REPL history
-.node_repl_history
-
-# Output of 'npm pack'
-*.tgz
-
-# Yarn Integrity file
-.yarn-integrity
-
-# dotenv environment variables file
-.env
-
-# parcel-bundler cache (https://parceljs.org/)
-.cache
-
-# next.js build output
-.next
-
-# nuxt.js build output
-.nuxt
-
-# vuepress build output
-.vuepress/dist
-
-# Serverless directories
-.serverless
-
-# FuseBox cache
-.fusebox/
@@ -0,0 +1,18 @@
+FROM node:alpine
+
+MAINTAINER Thien Tran, <contact@thientran.io>
+
+RUN apk update \
+    && apk upgrade
+    
+RUN apk add --no-cache git && \
+    adduser -D -h /home/container container
+    
+    # Ensure UTF-8
+ENV LANG en_US.UTF-8
+ENV LC_ALL en_US.UTF-8
+    
+WORKDIR /home/container
+    
+COPY ./entrypoint.sh /entrypoint.sh
+CMD ["/bin/ash", "/entrypoint.sh"]
@@ -0,0 +1,21 @@
+MIT License
+
+Copyright (c) 2020 ItzEmerald
+
+Permission is hereby granted, free of charge, to any person obtaining a copy
+of this software and associated documentation files (the "Software"), to deal
+in the Software without restriction, including without limitation the rights
+to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
+copies of the Software, and to permit persons to whom the Software is
+furnished to do so, subject to the following conditions:
+
+The above copyright notice and this permission notice shall be included in all
+copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
+IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
+FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
+AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
+LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
+OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
+SOFTWARE.
@@ -1,94 +1,24 @@
-<h1 align="center">SupportBot v3.4</h1>
-<h4 align="center">A Self Hosted discord application</h4>
-
-<p align="center">
-  <a href="https://discord.gg/hmWgxdF">
-    <img src="https://discordapp.com/api/guilds/516345301985132552/widget.png?style=shield" alt="Discord Server">
-  </a>
-  <img src="https://img.shields.io/badge/Made%20with-NodeJS-blue.svg" alt="Made with NodeJS">
-</p>
-
-SupportBot is a free & open source discord bot for your server that has the capability to control & manage your servers support.
-
-| Version | Supported          | Type               |
-| ------- | ------------------ |--------------------|
-| 1.0.x   | ❌                 | None               |
-| 2.0.x   | ⚠                  | Community          |
-| 3.0.x   | ✅                 | Priority           |
-| 4.0.x   | ❌                 | N/A                |
-| Premium | ❌                 | N/A                |
-
-# Getting Started
-Firstly you will need to download the resource, Once you have downloaded the resource open a new tab in your browser and go to https://discordapp.com/developers/applications/. Create a new application and then open your app and select bot and then create your bot. Copy the bot token and paste it where it says ``"token": "BOT TOKEN HERE",`` in the ``settings.json`` file.
-
-# Invite the bot
-Head back to discord developers portal where your application is and head into the ``OAuth`` tab and select bot and then below select ``Administrator`` then copy the link and paste into your browser and it should as your to invite the bot to a server.
-
-# Configurating SupportBot
-Once you have setup your discord application such as invited the bot and added your bot token to the ``settings.json`` we can begin configurating your bot. Firstly open up the ``settings.json`` file and you will see loads of different things to config. You will see the following below:
-
-```
-"prefix": "!",
-"botname": "SupportBot",
-"colour": "#42f477",
-"footer": "Support Bot, By Emerald",
-
-"BotStatus": "Support Bot",.
-
-"staff": "Staff",
-"support": "Support Team",
-"everyone": "@everyone",
-
-"category": "Tickets",
-"Ticket_Message": "Your support ticket has been opened successfully\nPlease allow us some time to reach out to you.",
-"Ticket_Logs": "ticket-logs",
-
-"Announcement_Title": "SupportBot Announcement",
-"Announcement_Channel": "announcements",
-
-"Welcome_Message": "Welcome to the server!",
-"Welcome_Channel": "welcome",
-
-"Leave_Message": "Thank you for visiting us!",
-"Leave_Channel": "welcome",
-
-"Poll_Channel": "polls",
-"Poll_Title": "📊 Polls",
-"Reaction_Poll_1": "✅",
-"Reaction_Poll_2": "❎",
-
-"Suggestion_Title": "SupportBot Suggestions",
-"Suggestion_Channel": "suggestions",
-"suggestyes": "✅",
-"suggestno": "❎",
-
-"LINK_1_NAME": "Discord",
-"LINK_2_NAME": "Twitter",
-"LINK_3_NAME": "Website",
-
-"LINK_1": "https://dicord.gg/changemeinconfig",
-"LINK_2": "https://twitter.com/changemeinconfig",
-"LINK_3": "https://www.example.com/",
-
-"LINKS_TITLE": "SupportBot Links",
-
-"Ticket_Command": "ticket",
-"Suggest_Command": "suggest",
-"Say_Command": "say",
-"Remove_Command": "remove",
-"Add_Command": "add",
-"Ping_Command": "ping",
-"Close_Command": "close",
-"Forceclose_Command": "forceclose",
-"Rename_Command": "rename",
-"Help_Command": "help",
-"Link_Command": "links",
-"Lockchat_Command": "lock",
-"UnLockchat_Command": "unlock",
-"Poll_Command": "poll"
+ ```
+                 _________                                  __ __________        __   
+                /   _____/__ ________ ______   ____________/  |\______   \ _____/  |_ 
+                \_____  \|  |  \____ \\____ \ /  _ \_  __ \   __\    |  _//  _ \   __\
+                /        \  |  /  |_> >  |_> >  <_> )  | \/|  | |    |   (  <_> )  |  
+               /_______  /____/|   __/|   __/ \____/|__|   |__| |______  /\____/|__|  
+                \/      |__|   |__|                             \/         
+                
+                                    SupportBot version 6.0
+                                    Created by Emerald Services
+                
+                                    The #1 self-hosted discord ticket bot
 ```

-# Contributors List
-
-# Donators List
+## SUPPORTBOT SUPPORTED VERSIONS

+| SupportBot |   Status  |   Supported  |
+|------------|-----------|--------------|
+|    1.x     |    ❌     | Discontinued | 
+|    2.x     |    ❌     | Discontinued | 
+|    3.x     |    ❌     | Discontinued | 
+|    4.x     |    ✔️     |   Previous   | 
+|    5.x     |    ✔️     |   Current    | 
+|    6.x     |    ⚠️     |   Under Development    | 
@@ -1 +0,0 @@
-theme: jekyll-theme-cayman
@@ -0,0 +1,19 @@
+// SupportBot 6.0, Created by Emerald Services
+// Help Command
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+
+// location for the addons configuration, to keep it simple we generate a settings folder within the addons directory.
+const example = yaml.load(fs.readFileSync('./addons/settings/exampleaddon.yml', 'utf8'));
+
+module.exports = {
+    name: example.ExampleAddonCommand,
+    description: example.ExampleAddonDesc,
+
+    execute(message, args) {
+        message.channel.send(example.ExampleAddonMessage)
+    }
+};
@@ -0,0 +1,9 @@
+#
+# SupportBot 6.0 
+# Example Addon
+#
+
+ExampleAddonCommand: "exampleaddon"
+ExampleAddonDesc: "This is the default/example addon for SupportBot."
+
+ExampleAddonMessage: "> :white_check_mark: This is the **default** addon for SupportBot. You can download addons from our website, https://emeraldservices.xyz/"
@@ -1,60 +0,0 @@
-// SupportBot
-// Command: Add User
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-module.exports.run = async (bot, message, args) => {
-    message.delete()
-
-console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Add_Command}`)
-
-let staffGroup = message.guild.roles.find(staffRole => staffRole.name === bot.settings.support)
-
-const rolemissing = new Discord.RichEmbed()
-    .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour) 
-if (!staffGroup) return message.reply({embed: rolemissing});
-
-const donothaverole = new Discord.RichEmbed()
-    .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour) 
-if (!message.member.roles.has(staffGroup.id)) return message.reply({embed: donothaverole});
-
-const outsideticket = new Discord.RichEmbed()
-    .setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-    .setColor(bot.settings.colour) 
-if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-
-let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.get(args[0]));
-
-const cantfinduser = new Discord.RichEmbed()
-    .setDescription(`:x: Hmm! Does that user exist? I cannot find the user.`)
-    .setColor(bot.settings.colour) 
-if(!rUser) return message.channel.send({embed: cantfinduser});
-
-const channel = message.guild.channels.find(channel => channel.name === message.channel.name);
-
-const cantfindchannel = new Discord.RichEmbed()
-    .setDescription(`:x: Hmm! Does that ticket exist? I cannot find the ticket channel.`)
-    .setColor(bot.settings.colour) 
-if(!channel) return message.channel.send({embed: cantfindchannel});
-message.delete().catch(O_o=>{});
-
-message.channel.overwritePermissions(rUser, { READ_MESSAGES: true, SEND_MESSAGES: true });
-
-const useradded = new Discord.RichEmbed()
-    .setColor(bot.settings.colour) 
-    .setDescription(`:white_check_mark: Successfully Added ${rUser} to the ticket.`)
-    .setTimestamp();
-
-message.channel.send({embed: useradded});
-console.log(`\x1b[36m`, `${message.author} has successfully added ${rUser} to ${message.channel}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Add_Command,
-  }
@@ -0,0 +1,64 @@
+// SupportBot 6.0, Created by Emerald Services
+// Add User
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+module.exports = {
+    name: supportbot.AddUser,
+    description: supportbot.AddUserDesc,
+
+    execute(message, args) {        
+        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.AddUser}!`);
+
+        let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
+        let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin)
+
+        const NoPerms = new Discord.MessageEmbed()
+            .setTitle("Invalid Permissions!")
+            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``)
+            .setColor(supportbot.WarningColour)
+
+            if (message.member.roles.cache.has(SupportStaff.id) || message.member.roles.cache.has(Admins.id)) {
+                if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
+                    const Exists = new Discord.MessageEmbed()
+                        .setTitle("No Ticket Found!")
+                        .setDescription(`${supportbot.NoValidTicket}`)
+                        .setColor(supportbot.WarningColour);
+                    message.channel.send({ embed: Exists });
+        
+                    return;
+                }
+        
+                let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.cache.get(args[0]));
+                    const UserNotExist = new Discord.MessageEmbed()
+                        .setTitle("User Not Found!")
+                        .setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.AddUser} <user#0000>\``)
+                        .setColor(supportbot.ErrorColour)
+        
+                    if (!rUser) return message.channel.send({ embed: UserNotExist });
+                
+                        message.channel.updateOverwrite(rUser, {
+                            VIEW_CHANNEL: true,
+                            CREATE_INVITE: false,
+                            SEND_MESSAGES: true,
+                            READ_MESSAGES: true
+                        });
+                
+                    const Complete = new Discord.MessageEmbed()
+                        .setTitle("User Added!")
+                        .setDescription(supportbot.AddedUser.replace(/%user%/g, rUser.id))
+                        .setTimestamp()
+                        .setColor(supportbot.EmbedColour)
+                   message.channel.send({ embed: Complete });
+            } else {
+                
+                return message.channel.send({ embed: NoPerms });
+
+            }
+
+    }
+};
@@ -0,0 +1,68 @@
+// SupportBot 6.0, Created by Emerald Services
+// Links Command
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const { execute } = require("./help");
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+module.exports = {
+    name: supportbot.AnnounceCommand,
+    description: supportbot.AnnounceDesc,
+
+    execute(message, args) {
+
+        let locateChannel = message.guild.channels.cache.find(AnnouncementChannel => AnnouncementChannel.name === supportbot.AnnouncementChannel);
+
+        const errornochannel = new Discord.MessageEmbed()
+            .setTitle("Invalid Channel")
+            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.AnnouncementChannel}`)
+            .setColor(supportbot.ErrorColour);
+
+        if(!locateChannel) return message.channel.send({ embed: errornochannel });
+
+        let Admins = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Admin);
+
+        const NoPerms = new Discord.MessageEmbed()
+            .setTitle("Invalid Permissions!")
+            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${Admins.name}\``)
+            .setColor(supportbot.WarningColour)
+
+            if (!message.member.roles.cache.has(Admins.id)) 
+                return message.channel.send({ embed: NoPerms });
+
+
+            const embed = new Discord.MessageEmbed()
+                .setDescription(`> **${supportbot.AnnouncementStarter}**`)
+	            .setColor(supportbot.EmbedColour)
+            message.channel.send({ embed: embed });
+
+            let announcement = []
+            message.channel.awaitMessages(response => response.content.length > 2, {
+                max: 1,
+                time: 500000,
+                errors: ['time'],
+            }).then((collected) => {
+                announcement.push(collected.map(r => r.content));
+
+                const AnnouncementEmbed = new Discord.MessageEmbed()
+                    .setTitle(supportbot.AnnouncementTitle)
+                    .setThumbnail(supportbot.AnnouncementIcon)
+                    .setDescription(announcement)
+                    .setColor(supportbot.EmbedColour)
+                    .setFooter(supportbot.EmbedFooter, message.author.displayAvatarURL());
+                
+                locateChannel.send({ embed: AnnouncementEmbed }).then(async function(msg) {
+                    const AnnouncementComplete = new Discord.MessageEmbed()
+                        .setColor(supportbot.SuccessColour)
+                        .setDescription(`:white_check_mark: You have successfully created an announcement. <#${locateChannel.id}>`)
+                    message.channel.send({ embed: AnnouncementComplete })
+                })
+
+            });
+
+    }
+    
+};
@@ -0,0 +1,50 @@
+// SupportBot 6.0, Created by Emerald Services
+// Say Command
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const { execute } = require("./help");
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+module.exports = {
+    name: supportbot.BotSay,
+    description: supportbot.BotSayDesc,
+
+    execute(message, args) {
+
+        let SupportStaff = message.guild.roles.cache.find(adminRole => adminRole.name === supportbot.Staff);
+
+        const NoPerms = new Discord.MessageEmbed()
+            .setTitle("Invalid Permissions!")
+            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${SupportStaff.name}\``)
+            .setColor(supportbot.WarningColour)
+
+            if (!message.member.roles.cache.has(SupportStaff.id)) 
+                return message.channel.send({ embed: NoPerms });
+
+
+            const embed = new Discord.MessageEmbed()
+                .setDescription(`> **What would you like me to say!**`)
+	            .setColor(supportbot.EmbedColour)
+            message.channel.send({ embed: embed });
+
+            let announcement = []
+            message.channel.awaitMessages(response => response.content.length > 2, {
+                max: 1,
+                time: 500000,
+                errors: ['time'],
+            }).then((collected) => {
+                announcement.push(collected.map(r => r.content));
+
+                const AnnouncementEmbed = new Discord.MessageEmbed()
+                    .setDescription(announcement)
+                    .setColor(supportbot.EmbedColour)
+                
+                message.channel.send({ embed: AnnouncementEmbed })
+        })
+
+    } 
+    
+};
@@ -1,43 +1,147 @@
-// SupportBot
-// Command: Close Ticket
+// SupportBot 6.0, Created by Emerald Services
+// Links Command

 const Discord = require("discord.js");
-const bot = new Discord.Client()
+const fs = require("fs");

-bot.settings = require("../settings.json");
+const yaml = require('js-yaml');
+const { execute } = require("./help");
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));

-exports.run = (bot, message, args) => {
-    message.delete();
+module.exports = {
+    name: supportbot.CloseTicket,
+    description: supportbot.CloseTicketDesc,

-    const outsideticket = new Discord.RichEmbed()
-    .setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-    .setColor(bot.settings.colour) 
-if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-const close1 = new Discord.RichEmbed()
-    .setDescription(`Looks like you have come to the end of your support ticket\nPlease confirm that you want to close your ticket by saying ||**confirm**||`)
-    .setFooter("Your request will be avoided in 20 seconds")
-    .setColor(bot.settings.colour)
-message.channel.send({embed: close1}).then(m => {
-    message.channel.awaitMessages(response => response.content === `confirm`, {
-        max: 1,
-        time: 10000,
-        errors: ['time'],
+    execute(message, args) {
+        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.CloseTicket}!`);

-    }).then((collected) => {
-        message.channel.delete();
+        if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
+            const Exists = new Discord.MessageEmbed()
+                .setTitle("No Ticket Found!")
+                .setDescription(`${supportbot.NoValidTicket}`)
+                .setColor(supportbot.WarningColour);
+            message.channel.send({ embed: Exists });

-    }).catch(() => {
-        m.edit('Close ticket request, timedout').then(m2 => {
-        m2.delete();
-    }, 3000);
+            return;

-    });
-});
+        }

-console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Close_Command}`)
+        if (supportbot.CloseConfirmation === "true") {
+            const CloseTicketRequest = new Discord.MessageEmbed()
+                .setTitle(`**${supportbot.ClosingTicket}**`)
+                .setDescription(`Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `)
+                .setColor(supportbot.EmbedColour);

-}
+            message.channel.send(CloseTicketRequest).then(m => {
+                message.channel.awaitMessages( response => response.content.toLowerCase() === supportbot.ClosingConfirmation_Word, {
+                    max: 1,
+                    time: 20000,
+                    errors: [ 'time' ],

-exports.help = {
-    name: bot.settings.Close_Command,
-}
+                    
+                }).then( collected => {
+                    let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog);
+                    let user = message.author;
+                    let reason = args.join(" ") || "No Reason Provided.";
+
+                    let name = message.channel.name;
+                    let ticketChannel = message.channel;
+
+                    message.channel.send(`**${supportbot.ClosingTicket}**`)
+
+                    .then(() => {
+                        const logEmbed = new Discord.MessageEmbed()
+                            .setTitle(supportbot.TranscriptTitle)
+                            .setColor(supportbot.EmbedColour)
+                            .setFooter(supportbot.EmbedFooter)
+                            .addField("Closed By", message.author.tag)
+                            .addField("Reason", reason);
+
+                        message.channel.messages.fetch({ limit: 100 }).then( msgs => {
+                            let txt = '';
+
+                            msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
+                            txt += `${message.guild.name}\n`;
+                            txt += `#${ticketChannel.name}\n`;
+                            txt += `${msgs.size} messages\n\n\n`;
+
+                            msgs.forEach( msg => {
+                                if ( msg.content ) {
+                                    txt += `----- ${msg.author.tag} at ${msg.createdAt}\n`;
+                                    txt += `${msg.content}\n`;
+                                    txt += `-----\n\n`;
+                                }
+                            });
+
+                            logChannel.send(logEmbed).catch(err => {
+                                message.reply(err)
+                            })
+
+                            logChannel.send( new Discord.MessageAttachment( Buffer.from( txt ), `${name}.txt` ) );
+
+                            message.channel.delete();
+
+                        })
+                    })
+
+                })
+
+            }).catch( () => {
+                m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
+            });
+
+        }
+
+        if (supportbot.CloseConfirmation === "false") {
+
+                    let logChannel = message.guild.channels.cache.find(channel => channel.name === supportbot.TranscriptLog);
+                    let user = message.author;
+                    let reason = args.join(" ") || "No Reason Provided.";
+
+                    let name = message.channel.name;
+                    let ticketChannel = message.channel;
+
+                    message.channel.send(`**${supportbot.ClosingTicket}**`)
+
+                    .then(() => {
+                        const logEmbed = new Discord.MessageEmbed()
+                            .setTitle(supportbot.TranscriptTitle)
+                            .setColor(supportbot.EmbedColour)
+                            .setFooter(supportbot.EmbedFooter)
+                            .addField("Closed By", message.author.tag)
+                            .addField("Reason", reason);
+
+                        message.channel.messages.fetch({ limit: 100 }).then( msgs => {
+                            let txt = '';
+
+                            msgs = msgs.sort( ( a, b ) => a.createdTimestamp - b.createdTimestamp );
+                            txt += `${message.guild.name}\n`;
+                            txt += `#${ticketChannel.name}\n`;
+                            txt += `${msgs.size} messages\n\n\n`;
+
+                            msgs.forEach( msg => {
+                                if ( msg.content ) {
+                                    txt += `----- ${msg.author.tag} at ${msg.createdAt}\n`;
+                                    txt += `${msg.content}\n`;
+                                    txt += `-----\n\n`;
+                                }
+                            });
+
+                            logChannel.send(logEmbed).catch(err => {
+                                message.reply(err)
+                            })
+
+                            logChannel.send( new Discord.MessageAttachment( Buffer.from( txt ), `${name}.txt` ) );
+
+                            message.channel.delete();
+
+                        })
+
+                    }).catch( () => {
+                        m.edit('The request to close the ticket has timed out.').then( m2 => m2.delete( 3000 ) );
+                    });
+
+        }
+
+    }
+};
@@ -1,36 +0,0 @@
-// SupportBot
-// Command: Forceclose Ticket
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.support}`)
-
-const rolemissing = new Discord.RichEmbed()
-    .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour)    
-if (!staffGroup) return message.reply({embed: rolemissing});
-    
-const donothaverole = new Discord.RichEmbed()
-    .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour)    
-if (!message.member.roles.has(staffGroup.id)) return message.reply({embed: donothaverole});
-
-const outsideticket = new Discord.RichEmbed()
-    .setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-    .setColor(bot.settings.colour)    
-if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-message.channel.delete();
-
-console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Forceclose_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Forceclose_Command,
-}
@@ -1,46 +1,51 @@
-// SupportBot
-// Command: Help
+// SupportBot 6.0, Created by Emerald Services
+// Help Command

 const Discord = require("discord.js");
-const bot = new Discord.Client()
+const fs = require("fs");

-bot.settings = require("../settings.json");
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));

-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let userCommands = "";
-        userCommands += `**${bot.settings.prefix}${bot.settings.Link_Command}**: Get some important links!\n`;
-        userCommands += `**${bot.settings.prefix}${bot.settings.Ping_Command}**: Check the bots ping. Pong!\n`;
-	    userCommands += `**${bot.settings.prefix}${bot.settings.Ticket_Command} <reason>**: Create a support ticket\n`;
-        userCommands += `**${bot.settings.prefix}${bot.settings.Close_Command}**: Close your support ticket\n`;
-        userCommands += `**${bot.settings.prefix}${bot.settings.Suggest_Command} <suggestion>**: Create a server suggestion\n`;
-	
-    let supportCommands = "";
-	    supportCommands += `**${bot.settings.prefix}${bot.settings.Add_Command} <user>**: Adds a user to a ticket\n`;
-        supportCommands += `**${bot.settings.prefix}${bot.settings.Remove_Command} <user>**: Removes a user from a ticket\n`;
-        supportCommands += `**${bot.settings.prefix}${bot.settings.Forceclose_Command}**: Forceclose a support ticket\n`;
-		supportCommands += `**${bot.settings.prefix}${bot.settings.Rename_Command}**: Rename a support ticket\n`;
+module.exports = {
+    name: supportbot.HelpCommand,
+    description: supportbot.HelpDesc,

+    execute(message, args) {
+        let generalCommands = "";
+            generalCommands += `**${supportbot.Prefix}${supportbot.HelpCommand}** ${supportbot.HelpDesc}\n`;
+            generalCommands += `**${supportbot.Prefix}${supportbot.LinksCommand}** ${supportbot.LinkDesc}\n`;
+            generalCommands += `**${supportbot.Prefix}${supportbot.SuggestCommand}** ${supportbot.SuggestionDesc}\n`;
+            generalCommands += `**${supportbot.Prefix}${supportbot.PingCommand}** ${supportbot.PingDesc}\n`;
+        
+        let supportCommands = "";
+            supportCommands += `**${supportbot.Prefix}${supportbot.NewTicket} [reason]** ${supportbot.NewTicketDesc}\n`
+            supportCommands += `**${supportbot.Prefix}${supportbot.CloseTicket} [reason]** ${supportbot.CloseTicketDesc}\n`
+        
        let staffCommands = "";
-        staffCommands += `**${bot.settings.prefix}${bot.settings.Say_Command} <message>**: Create a bot announcement\n`;
-        staffCommands += `**${bot.settings.prefix}${bot.settings.Lockchat_Command}**: Lock the chat channel\n`;
-        staffCommands += `**${bot.settings.prefix}${bot.settings.UnLockchat_Command}**: UnLock the chat channel\n`;
+            staffCommands += `**${supportbot.Prefix}${supportbot.AddUser} <user#0000>** ${supportbot.AddUserDesc}\n`
+            staffCommands += `**${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>** ${supportbot.RemoveUserDesc}\n`
+            staffCommands += `**${supportbot.Prefix}${supportbot.BotSayCommand}** ${supportbot.BotSayDesc}\n` 
+            staffCommands += `**${supportbot.Prefix}${supportbot.AnnounceCommand}** ${supportbot.AnnounceDesc}\n` 
+            
+        const HelpCommandEmbed = new Discord.MessageEmbed()
+            .setTitle(supportbot.Bot_Name)
+            .setThumbnail(message.author.displayAvatarURL())

-    const embed = new Discord.RichEmbed()
-        .setTitle(bot.settings.botname)
-        .addField(":ticket: Support Commands", userCommands)
-        .addField(":pushpin: Support Commands", supportCommands, true)
-        .addField(":pushpin: Staff Commands", staffCommands, true)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer, message.author.displayAvatarURL);
+            .addFields(
+                { name: '🖥️ General Commands', value: `${generalCommands}\n`, inline: false },
+                { name: '🎫 Support Commands', value: `${supportCommands}\n`, inline: false },
+            )

-	message.channel.send(embed)
+            .setColor(supportbot.EmbedColour)
+            .setFooter(supportbot.EmbedFooter, message.author.displayAvatarURL());

-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Help_Command}`)
+            if (message.member.roles.cache.some(role => role.name === supportbot.Staff || supportbot.Admin)) {
+                HelpCommandEmbed.addFields(
+                    { name: '🔑 Staff Commands', value: `${staffCommands}\n`, inline: false },
+                )
+            }

-}
-
-exports.help = {
-    name: bot.settings.Help_Command,
-}
+	    message.channel.send({ embed: HelpCommandEmbed });
+    }
+};
@@ -1,30 +1,33 @@
-// SupportBot
-// Command: Help
+// SupportBot 6.0, Created by Emerald Services
+// Links Command

 const Discord = require("discord.js");
-const bot = new Discord.Client()
+const fs = require("fs");

-bot.settings = require("../settings.json");
+const yaml = require('js-yaml');
+const { execute } = require("./help");
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));

-exports.run = (bot, message, args) => {
-    message.delete();
+module.exports = {
+    name: supportbot.LinksCommand,
+    description: supportbot.LinksDesc,

-    let BotLinks = "";
-        BotLinks += `[${bot.settings.LINK_1_NAME}](${bot.settings.LINK_1})\n`;
-        BotLinks += `[${bot.settings.LINK_2_NAME}](${bot.settings.LINK_2})\n`;
-        BotLinks += `[${bot.settings.LINK_3_NAME}](${bot.settings.LINK_3})\n`;
+    execute(message, args) {
+        
+        const LinksEmbed = new Discord.MessageEmbed()
+            .setColor(supportbot.EmbedColour)

-    const links = new Discord.RichEmbed()
-        .setTitle(`${bot.settings.LINKS_TITLE}`)
-        .setDescription(BotLinks)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer)
-    message.channel.send(links)
+        let botLinks = supportbot.LINKS;
+        
+        let links = '';
+        
+        for ( let name in botLinks ) {
+            links += `[${name}](${botLinks[ name ]})\n`;
+        };

-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Link_Command}`)
+        LinksEmbed.addField(supportbot.LinksTitle, links)

-}
+        message.channel.send({ embed: LinksEmbed });

-exports.help = {
-    name: bot.settings.Link_Command,
-}
+    }
+};
@@ -1,38 +0,0 @@
-// SupportBot
-// Command: Lockchat
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = async(bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`)
-    let everyoneRole = message.guild.roles.find(everyone => everyone.name === `${bot.settings.everyone}`)
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!staffGroup) return message.reply(rolemissing).catch(err=>{console.error(err)})
-        
-    const donothaverole = new Discord.RichEmbed()
-        .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!message.member.roles.has(staffGroup.id)) return message.reply(donothaverole)
-    
-    message.channel.overwritePermissions(everyoneRole, { READ_MESSAGES: false, SEND_MESSAGES: false });
-
-    const lockmsg = new Discord.RichEmbed()
-        .setDescription(":white_check_mark: **Chat Locked**")
-        .setColor(bot.settings.colour)
-    message.channel.send(lockmsg)
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Lockchat_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Lockchat_Command,
-}
@@ -0,0 +1,235 @@
+const Discord = require("discord.js");
+const bot = new Discord.Client()
+
+const fs = require("fs")
+const yaml = require('js-yaml');
+
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+const TicketNumberID = require('../utils/TicketNumber.js');
+
+const reacted = [];
+
+module.exports = {
+    name: supportbot.NewTicket,
+    description: supportbot.NewTicketDesc,
+
+    execute(message, args) {
+      console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.NewTicket}!`);
+
+      // Ticket ID
+      let ticketNumberID = TicketNumberID.pad(message.guild.id);
+
+      // Ticket Subject
+      const TicketSubject = args.join(" ") || supportbot.NoTicketSubject;
+
+      // Ticket Exists
+      const TicketExists = new Discord.MessageEmbed()
+        .setTitle("Ticket Exists!")
+        .setDescription(`${supportbot.TicketExists}`)
+        .setColor(supportbot.WarningColour)
+
+      if (message.guild.channels.cache.find(SupportTicket => SupportTicket.name === `${supportbot.TicketChannel}-${ticketNumberID}`)) 
+      return message.channel.send({ embed: TicketExists });
+
+      message.guild.channels.create(`${supportbot.TicketChannel}-${ticketNumberID}`, {
+        type: "text",
+      }).then(SupportTicket => {
+
+        let AllUsers = message.guild.roles.cache.find(everyone => everyone.name === '@everyone')
+        let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
+        let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin)
+
+        let DeptRole1 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_1}`)
+        let DeptRole2 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_2}`)
+        let DeptRole3 = message.guild.roles.cache.find(DepartmentRole => DepartmentRole.name === `${supportbot.DepartmentRole_3}`)
+
+        SupportTicket.updateOverwrite(AllUsers, {
+          VIEW_CHANNEL: false,
+        })
+
+        SupportTicket.updateOverwrite(message.author, {
+          VIEW_CHANNEL: true,
+          READ_MESSAGES: true,
+          SEND_MESSAGES: true,
+        })
+
+        SupportTicket.updateOverwrite(SupportStaff, {
+          VIEW_CHANNEL: true,
+          READ_MESSAGES: true,
+          SEND_MESSAGES: true,
+        })
+
+        SupportTicket.updateOverwrite(Admins, {
+          VIEW_CHANNEL: true,
+          READ_MESSAGES: true,
+          SEND_MESSAGES: true,
+        })
+
+        // Ticket Category
+        let TicketCategory = message.guild.channels.cache.find(category => category.name === supportbot.TicketCategory)
+
+        if (TicketCategory) {
+          SupportTicket.setParent(TicketCategory.id)
+        } else {
+          if (message.guild.channels.cache.get(supportbot.TicketCategory)) {
+            SupportTicket.setParent(message.guild.channels.cache.get(supportbot.TicketCategory).id);
+          }
+        }
+
+        // Ticket Created, Message Sent
+        const TicketMessage = new Discord.MessageEmbed()
+          .setTitle(supportbot.Ticket_Title.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
+          .setDescription(supportbot.TicketMessage.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
+          .setColor(supportbot.EmbedColour)
+
+        if (supportbot.TicketSubject === "embed") {
+
+          if (TicketSubject != 'No Reason Provided.') {
+            TicketMessage.addFields({ name: 'Reason', value: TicketSubject })
+          }
+          
+        }
+
+        if (supportbot.TicketSubject === "description") {
+
+          if (TicketSubject != 'No Reason Provided.') {
+            SupportTicket.setTopic(`Reason: ${TicketSubject}  -  User ID: ${message.author.id}  -  Ticket: ${SupportTicket.name}`)
+          }
+          
+        }
+
+        if (supportbot.TicketDepartments === "true") {
+          TicketMessage.addFields({ name: 'Departments', value: `${supportbot.DepartmentEmoji_1} **${supportbot.DepartmentTitle_1}**\n${supportbot.DepartmentEmoji_2} **${supportbot.DepartmentTitle_2}**\n${supportbot.DepartmentEmoji_3} **${supportbot.DepartmentTitle_3}**` })
+        }
+
+        SupportTicket.send({ embed: TicketMessage }).then( async function(msg) {
+        
+          const Emoji_1 = supportbot.DepartmentEmoji_1;
+          const Emoji_2 = supportbot.DepartmentEmoji_2;
+          const Emoji_3 = supportbot.DepartmentEmoji_3;
+
+          reacted[ticketNumberID] = false;
+
+          if (supportbot.TicketDepartments === "true") {
+            await msg.react(Emoji_1);
+            await msg.react(Emoji_2);
+            await msg.react(Emoji_3);
+            let filter = (reaction, user) => {
+              if (user.id !== message.author.id) return;
+              if (typeof reacted[ticketNumberID] !== "boolean") return;
+              delete reacted[ticketNumberID];
+              if (reaction.emoji.name === Emoji_1) {
+                SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                SupportTicket.updateOverwrite(DeptRole1, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+          
+                if (supportbot.AllowStaff === "true") {
+                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                }
+          
+                if (supportbot.AllowStaff === "false") {
+                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                }
+
+                const Department1 = new Discord.MessageEmbed()
+                  .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_1} Department**. Please provide us information regarding your query.`)
+                  .setColor(supportbot.EmbedColour)
+                SupportTicket.send({ embed: Department1 });
+          
+              }
+          
+              if (reaction.emoji.name === Emoji_2) {
+                SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                SupportTicket.updateOverwrite(DeptRole2, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+          
+                if (supportbot.AllowStaff === "true") {
+                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                }
+
+                if (supportbot.AllowStaff === "false") {
+                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                }
+          
+                const Department2 = new Discord.MessageEmbed()
+                .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`)
+                  .setColor(supportbot.EmbedColour)
+                SupportTicket.send({ embed: Department2 });
+          
+              }
+          
+              if (reaction.emoji.name === `${Emoji_3}`) {
+                SupportTicket.updateOverwrite(message.author.id, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                SupportTicket.updateOverwrite(Admins, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                SupportTicket.updateOverwrite(DeptRole3, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
+          
+                if (supportbot.AllowStaff === "true") {
+                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: true, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                }
+
+                if (supportbot.AllowStaff === "false") {
+                  SupportTicket.updateOverwrite(SupportStaff, { VIEW_CHANNEL: false, READ_MESSAGES: true, SEND_MESSAGES: true, })
+                }
+          
+                const Department3 = new Discord.MessageEmbed()
+                .setTitle(`> Thank for reaching out to the **${supportbot.DepartmentTitle_3} Department**. Please provide us information regarding your query.`)
+                  .setColor(supportbot.EmbedColour)
+                SupportTicket.send({ embed: Department3 });
+              }
+              return [Emoji_1, Emoji_2, Emoji_3].includes(reaction.emoji.name) && user.id !== message.author.id;
+            }
+            msg.awaitReactions(filter, { 
+              max: 4, 
+              time: 60000, 
+              errors: ['time'] 
+            }).then(async collected => {
+            });
+
+            setTimeout(async function() {
+              if (typeof reacted[ticketNumberID] == "boolean") {
+                delete reacted[ticketNumberID];
+                //delete channel because didn't react in a minute
+              }
+            }, 60000);
+
+          }
+  
+        });
+        const CreatedTicket = new Discord.MessageEmbed()
+          .setDescription(supportbot.TicketCreatedAlert.replace(/%ticketauthor%/g, message.author.id).replace(/%ticketid%/g, SupportTicket.id).replace(/%ticketusername%/g, message.member.user.username))
+          .setColor(supportbot.EmbedColour)
+        message.channel.send({ embed: CreatedTicket });
+
+        fs.writeFileSync("./storage/SupportTickets.json", '{\n    "ticket": "' + SupportTicket.name + '", \n    "id":' + message.author.id + "\n}", (err) => {
+          if (!err) return;
+          console.error(err)
+      })
+
+        // Ticket Logs
+
+        const errornochannel = new Discord.MessageEmbed()
+          .setTitle("SupportBot Error!")
+          .setDescription(`:x: **Error!** Channel not Found, This command cannot be executed proberbly as their is no channel within this server.\nThis is configurable via **supportbot-config.yml**\n\nChannel Required: \`${supportbot.TicketLog}\`\n\nError Code: \`SB-03\``)
+          .setColor(supportbot.ErrorColour);
+
+        const TicketLogs = new Discord.MessageEmbed()
+          .setTitle("Ticket Log")
+          .setThumbnail(supportbot.Ticket_Thumbnail)
+          .addFields(
+            { name: 'Ticket', value: `<#${SupportTicket.id}>` },
+            { name: 'User', value: `<@${message.author.id}>` },
+          )
+          .setColor(supportbot.EmbedColour)
+          .setFooter(supportbot.EmbedFooter)
+
+        let locateChannel = message.guild.channels.cache.find(LocateChannel => LocateChannel.name === supportbot.TicketLog)
+
+        if(!locateChannel) return message.channel.send({ embed: errornochannel });
+
+        locateChannel.send({ embed: TicketLogs });
+      })
+
+    }
+
+};
@@ -1,23 +1,23 @@
-// SupportBot
-// Command: Ping
+// SupportBot 6.0, Created by Emerald Services
+// Help Command

 const Discord = require("discord.js");
-const bot = new Discord.Client()
+const fs = require("fs");

-bot.settings = require("../settings.json");
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));

-exports.run = (bot, message, args) => {
-    message.delete();
+module.exports = {
+    name: supportbot.PingCommand,
+    description: supportbot.PingDesc,

-    const embed = new Discord.RichEmbed()
-        .setDescription(`:ping_pong: **Pong!** \`${bot.ping}ms\` `)
-        .setColor(bot.settings.colour)
-    message.channel.send(embed).catch(console.error);
+    execute(message, args) {        
+        let ping = Date.now() - message.createdTimestamp + " ms";
+        
+        const PingCommandEmbed = new Discord.MessageEmbed()
+            .setDescription(`🏓 **Pong!** \`${Date.now() - message.createdTimestamp}ms\``)
+            .setColor(supportbot.EmbedColour)

-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Ping_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Ping_Command,
-}
+	    message.channel.send({ embed: PingCommandEmbed });
+    }
+};
@@ -1,46 +0,0 @@
-// SupportBot
-// Command: Poll
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`)
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!staffGroup) return message.reply(rolemissing).catch(err=>{console.error(err)})
-        
-    const donothaverole = new Discord.RichEmbed()
-        .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!message.member.roles.has(staffGroup.id)) return message.reply(donothaverole)
-    
-    const embed = new Discord.RichEmbed()
-        .setTitle(`${bot.settings.Poll_Title}`)
-        .setDescription(args.join(" "))
-        .setTimestamp()
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer, message.author.displayAvatarURL)
-    
-    let ac = message.guild.channels.find(AnnounceChannel => AnnounceChannel.name === `${bot.settings.Poll_Channel}`)
-    if(!ac) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Poll_Channel}**`)
-        
-    ac.send(embed)
-
-    .then(async function(msg) {
-        msg.react(bot.settings.Reaction_Poll_1).then(() => msg.react(bot.settings.Reaction_Poll_2));
-    });
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Poll_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Poll_Command,
-}
@@ -1,60 +0,0 @@
-// SupportBot
-// Command: Remove User
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-module.exports.run = async (bot, message, args) => {
-    message.delete()
-
-console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Add_Command}`)
-
-let staffGroup = message.guild.roles.find(staffRole => staffRole.name === bot.settings.support)
-
-const rolemissing = new Discord.RichEmbed()
-    .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour) 
-if (!staffGroup) return message.reply({embed: rolemissing});
-
-const donothaverole = new Discord.RichEmbed()
-    .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour) 
-if (!message.member.roles.has(staffGroup.id)) return message.reply({embed: donothaverole});
-
-const outsideticket = new Discord.RichEmbed()
-    .setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-    .setColor(bot.settings.colour) 
-if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-
-let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.get(args[0]));
-
-const cantfinduser = new Discord.RichEmbed()
-    .setDescription(`:x: Hmm! Does that user exist? I cannot find the user.`)
-    .setColor(bot.settings.colour) 
-if(!rUser) return message.channel.send({embed: cantfinduser});
-
-const channel = message.guild.channels.find(channel => channel.name === message.channel.name);
-
-const cantfindchannel = new Discord.RichEmbed()
-    .setDescription(`:x: Hmm! Does that ticket exist? I cannot find the ticket channel.`)
-    .setColor(bot.settings.colour) 
-if(!channel) return message.channel.send({embed: cantfindchannel});
-message.delete().catch(O_o=>{});
-
-message.channel.overwritePermissions(rUser, { READ_MESSAGES: false, SEND_MESSAGES: false });
-
-const useradded = new Discord.RichEmbed()
-    .setColor(bot.settings.colour) 
-    .setDescription(`:white_check_mark: Successfully remove ${rUser} from the ticket.`)
-    .setTimestamp();
-
-message.channel.send({embed: useradded});
-console.log(`\x1b[36m`, `${message.author} has successfully removed ${rUser} from ${message.channel}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Remove_Command,
-  }
@@ -0,0 +1,62 @@
+// SupportBot 6.0, Created by Emerald Services
+// Add User
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+module.exports = {
+    name: supportbot.RemoveUser,
+    description: supportbot.RemoveUserDesc,
+
+    execute(message, args) {        
+        console.log(`\u001b[32m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `${message.author.tag} has executed ${supportbot.Prefix}${supportbot.RemoveUser}!`);
+
+        let SupportStaff = message.guild.roles.cache.find(SupportTeam => SupportTeam.name === supportbot.Staff)
+        let Admins = message.guild.roles.cache.find(AdminUser => AdminUser.name === supportbot.Admin)
+
+        const NoPerms = new Discord.MessageEmbed()
+            .setTitle("Invalid Permissions!")
+            .setDescription(`${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``)
+            .setColor(supportbot.WarningColour)
+
+            if (message.member.roles.cache.has(SupportStaff.id) || message.member.roles.cache.has(Admins.id)) {
+                if (!message.channel.name.startsWith( `${supportbot.TicketChannel}-` )) {
+                    const Exists = new Discord.MessageEmbed()
+                        .setTitle("No Ticket Found!")
+                        .setDescription(`${supportbot.NoValidTicket}`)
+                        .setColor(supportbot.WarningColour);
+                    message.channel.send({ embed: Exists });
+        
+                    return;
+                }
+        
+                let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.cache.get(args[0]));
+                    const UserNotExist = new Discord.MessageEmbed()
+                        .setTitle("User Not Found!")
+                        .setDescription(`${supportbot.UserNotFound}\n\nTry Again:\`${supportbot.Prefix}${supportbot.RemoveUser} <user#0000>\``)
+                        .setColor(supportbot.ErrorColour)
+        
+                    if (!rUser) return message.channel.send({ embed: UserNotExist });
+                
+                        message.channel.updateOverwrite(rUser, {
+                            VIEW_CHANNEL: false,
+                            CREATE_INVITE: false,
+                            SEND_MESSAGES: false,
+                            READ_MESSAGES: false
+                        });
+                
+                    const Complete = new Discord.MessageEmbed()
+                        .setTitle("User Removed!")
+                        .setDescription(supportbot.RemovedUser.replace(/%user%/g, rUser.id))
+                        .setTimestamp()
+                        .setColor(supportbot.EmbedColour)
+                   message.channel.send({ embed: Complete });
+            } else {
+                return message.channel.send({ embed: NoPerms });
+            }
+
+    }
+};
@@ -1,49 +0,0 @@
-// SupportBot
-// Command: Close Ticket
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-	let staffGroup = message.guild.roles.find(staffRole => staffRole.name === bot.settings.support)
-
-	const rolemissing = new Discord.RichEmbed()
-		.setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.support}**`)
-		.setColor(bot.settings.colour) 
-	if (!staffGroup) return message.reply({embed: rolemissing});
-
-	const donothaverole = new Discord.RichEmbed()
-		.setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.support}**`)
-		.setColor(bot.settings.colour) 
-	if (!message.member.roles.has(staffGroup.id)) return message.reply({embed: donothaverole});
-	
-    const outsideticket = new Discord.RichEmbed()
-		.setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-		.setColor(bot.settings.colour) 
-	if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-	const renameto = args.join(" ")
-	message.channel.setName(`ticket-${renameto}-${message.author.username}`)
-	
-    // Renamed Ticket Logistic   
-	const logEmbed = new Discord.RichEmbed()
-        .setTitle(":ticket: Ticket Renamed")
-		.setDescription(`<@${message.author.id}> has renamed a ticket to ${renameto}`)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer)
-  
-    let logChannel = message.guild.channels.find(TicketChannel => TicketChannel.name === `${bot.settings.Ticket_Logs}`);
-    if(!logChannel) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Ticket_Logs}**`);
-    
-    logChannel.send({embed: logEmbed})
-	
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Rename_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Rename_Command,
-}
@@ -1,60 +0,0 @@
-// SupportBot
-// Command: Report
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`);
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour);
-
-    if(!staffGroup) {
-        message.reply(rolemissing).catch(err => {
-          console.error(err);
-        });
-    } else {
-        const donothaverole = new Discord.RichEmbed()
-            .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-            .setColor(bot.settings.colour)
-        if(!message.member.roles.has(staffGroup.id)) {
-            message.reply(donothaverole);
-        } else {
-            if(!args[0]) {
-                message.reply(":x: Sorry! Please specify the user to report.");
-            } else {
-                if(!args[1]) {
-                    message.reply(":x: Sorry! Specify the reason of your report.");
-                } else {
-                  let reportDesc = args.slice(1).join(" ");
-                    const embed = new Discord.RichEmbed()
-                        .setTitle(`${bot.settings.Report_Title}`)
-                        .setThumbnail(message.author.avatarURL)
-                        .addField("Report by:", `<@${message.author.id}>`, false)
-                        .addField("Description:", `${reportDesc}`, false)
-                        .addField("Reported User:", `${args[0]}`, false)
-                        .setTimestamp(new Date())
-                        .setColor(bot.settings.colour)
-                        .setFooter(`${message.author.username}#${message.author.discriminator}`, message.author.displayAvatarURL);
-                    let rc = message.guild.channels.find(ReportChannel => ReportChannel.name === `${bot.settings.Report_Channel}`)
-                    if(!rc) {
-                        message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Report_Channel}**`);
-                    } else {
-                        rc.send(embed);
-                        console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Report_Command}`);
-                    }
-                }
-            }
-        }
-    }
-}
-
-exports.help = {
-    name: bot.settings.Report_Command
-}
@@ -1,42 +0,0 @@
-// SupportBot
-// Command: Say
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`)
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!staffGroup) return message.reply(rolemissing).catch(err=>{console.error(err)})
-        
-    const donothaverole = new Discord.RichEmbed()
-        .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!message.member.roles.has(staffGroup.id)) return message.reply(donothaverole)
-    
-    const embed = new Discord.RichEmbed()
-        .setTitle(`${bot.settings.Announcement_Title}`)
-        .setDescription(args.join(" "))
-        .setTimestamp()
-        .setColor(bot.settings.colour)
-.setFooter(`${message.author.username}#${message.author.discriminator}`, message.author.displayAvatarURL)
-    
-    let ac = message.guild.channels.find(AnnounceChannel => AnnounceChannel.name === `${bot.settings.Announcement_Channel}`)
-    if(!ac) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Announcement_Channel}**`)
-        
-    ac.send(embed)
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Say_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Say_Command,
-}
@@ -1,33 +1,58 @@
-// SupportBot
-// Command: Suggest
+// SupportBot 6.0, Created by Emerald Services
+// Suggest Command

 const Discord = require("discord.js");
-const bot = new Discord.Client()
+const fs = require("fs");

-bot.settings = require("../settings.json");
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));

-exports.run = async(bot, message, args) => {
-    message.delete();
+module.exports = {
+    name: supportbot.SuggestCommand,
+    description: supportbot.SuggestionDesc,

-    const SuggestionEmbed = new Discord.RichEmbed()
-        .setTitle(`${bot.settings.Suggestion_Title}`)
-        .setDescription(args.join(" "))
-        .setFooter(`Suggestion by ${message.author.username}`, message.author.displayAvatarURL)
-        .setColor(bot.settings.colour)
+    execute(message, args) {
+        let locateChannel = message.guild.channels.cache.find(SuggestionChannel => SuggestionChannel.name === supportbot.SuggestionChannel);

-    let sc = message.guild.channels.find(SuggestionChannel => SuggestionChannel.name === `${bot.settings.Suggestion_Channel}`);
-    if(!sc) return message.channel.send(`:x: Error! Could not find the suggestion channel **${bot.settings.Suggestion_Channel}**`);
+        const errornochannel = new Discord.MessageEmbed()
+            .setTitle("Invalid Channel")
+            .setDescription(`${supportbot.InvalidChannel}\n\nChannel Required: \`${supportbot.SuggestionChannel}\``)
+            .setColor(supportbot.ErrorColour);
+
+        if(!locateChannel) return message.channel.send({ embed: errornochannel });
+
+        const embed = new Discord.MessageEmbed()
+            .setDescription(`> **${supportbot.SuggestionStarter}**`)
+	        .setColor(supportbot.EmbedColour)
+        message.channel.send({ embed: embed });
+
+        let suggestion = []
+        message.channel.awaitMessages(response => response.content.length > 2, {
+            max: 1,
+            time: 500000,
+            errors: ['time'],
+        }).then((collected) => {
+            suggestion.push(collected.map(r => r.content));
+
+            const SuggestionMessage = new Discord.MessageEmbed()
+                .setColor(supportbot.EmbedColour)
+                .setFooter(supportbot.EmbedFooter)
+
+                .setTitle(supportbot.SuggestionTitle)
+                .setDescription(`\`\`\`${suggestion}\`\`\``)
+
+                .addFields( { name: "From", value: `<@${message.author.id}>`, inline: false }, )
+
+            locateChannel.send({ embed: SuggestionMessage }).then(async function(msg) {
+                msg.react(supportbot.SuggestReact_1).then(() => msg.react(supportbot.SuggestReact_2));
+            });
+
+            const SuggestionComplete = new Discord.MessageEmbed()
+                .setColor(supportbot.SuccessColour)
+                .setDescription(`:white_check_mark: Your suggestion has been successfully created. <#${locateChannel.id}>`)
+            message.channel.send({ embed: SuggestionComplete })
+
+        });
    
-    sc.send(SuggestionEmbed)
-
-    .then(async function(msg) {
-        msg.react(bot.settings.suggestyes).then(() => msg.react(bot.settings.suggestno));
-    });
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Suggest_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Suggest_Command,
-}
+    }
+};
@@ -1,85 +0,0 @@
-// SupportBot
-// Command: Ticket
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = async(bot, message, args) => {
-    message.delete();
-
-    const ID = Math.floor(Math.random() * 10) + 2000;
-    const subject = args.join(" ") || "No Subject.";
-
-    const alreadyopen = new Discord.RichEmbed()
-        .setDescription(`:x: Cannot create a ticket because **ticket-${message.author.username}** already exists.`)
-        .setColor(bot.settings.colour)
-    if (message.guild.channels.find(TicketChannel => TicketChannel.name === 'ticket-' + message.author.username)) return message.channel.send(alreadyopen);
-    message.guild.createChannel(`ticket-${message.author.username}`, 'text').then(TicketChannel => {
-
-    // Roles
-        let staff = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.support}`)
-        let everyone = message.guild.roles.find(everyoneRole => everyoneRole.name === `@everyone`)
-
-    // Permissions
-        TicketChannel.overwritePermissions(everyone, { SEND_MESSAGES: false, READ_MESSAGES: false })
-        TicketChannel.overwritePermissions(staff, { SEND_MESSAGES: true, READ_MESSAGES: true })
-        TicketChannel.overwritePermissions(message.author, { SEND_MESSAGES: true, READ_MESSAGES: true })
-        TicketChannel.overwritePermissions(bot.user, { SEND_MESSAGES: true, READ_MESSAGES: true })
-
-    // Category
-    let category = message.guild.channels.find(c => c.name === bot.settings.category);
-        if (category) {
-            TicketChannel.setParent(category.id);
-        } else {
-            if (message.guild.channels.get(bot.settings.category)) {
-                TicketChannel.setParent(message.guild.channels.get(bot.settings.category).id);
-            }
-        }
-        
-    const ticketopened = new Discord.RichEmbed()
-        .setDescription(`:white_check_mark: <@${message.author.id}> You ticket has been created <#${TicketChannel.id}>`)
-        .setColor(bot.settings.colour)
-    message.channel.send({embed: ticketopened});
-
-    // Ticket Message - ( Able to edit this message via the settings.json file )
-    const ticketMessage = `Hi! <@${message.author.id}>\n${bot.settings.Ticket_Message}`;
-
-    const TicketMessage = new Discord.RichEmbed()
-        .setDescription(ticketMessage)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer)
-    TicketChannel.send({embed: TicketMessage});
-
-    if (subject != 'No Subject.') {
-        TicketChannel.setTopic(subject);
-    }
-	
-    // Ticket Logging
-    const logEmbed = new Discord.RichEmbed()
-        .setTitle(":ticket: Logistics of your Ticket")
-        .addField("Ticket ID", ID, true)
-        .addField("User", `<@${message.author.id}>`, true)
-        .addField("Channel", `ticket#${ID}`, true)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer)
-
-    if (subject != 'No Subject.') {
-        logEmbed.addField('Subject', subject, true);
-    }
-  
-    let logChannel = message.guild.channels.find(TicketChannel => TicketChannel.name === `${bot.settings.Ticket_Logs}`);
-    if(!logChannel) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Ticket_Logs}**`);
-    
-    logChannel.send({embed: logEmbed})
-
-    }).catch(err=>{console.error(err)});
-    
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Ticket_Command}`)
-	
-}
-
-exports.help = {
-    name: bot.settings.Ticket_Command,
-}
@@ -1,38 +0,0 @@
-// SupportBot
-// Command: Lockchat
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = async(bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`)
-    let everyoneRole = message.guild.roles.find(everyone => everyone.name === `${bot.settings.everyone}`)
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!staffGroup) return message.reply(rolemissing).catch(err=>{console.error(err)})
-        
-    const donothaverole = new Discord.RichEmbed()
-        .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!message.member.roles.has(staffGroup.id)) return message.reply(donothaverole)
-    
-    message.channel.overwritePermissions(everyoneRole, { READ_MESSAGES: true, SEND_MESSAGES: true });
-
-    const lockmsg = new Discord.RichEmbed()
-        .setDescription(":white_check_mark: **Chat Un-Locked**")
-        .setColor(bot.settings.colour)
-    message.channel.send(lockmsg)
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.UnLockchat_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.UnLockchat_Command,
-}
@@ -0,0 +1,49 @@
+// SupportBot 6.0, Created by Emerald Services
+// Ready Event
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+module.exports = async (bot, member) => {
+
+  if (supportbot.SystemMessages === "true") {
+    const SystemChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.SystemMessage_Channel)
+    
+    if (!SystemChannel) return;
+    
+    console.log(`[${supportbot.Bot_Name}]: ${member.user.username} has joined ${member.guild.name}!`)
+    console.log(supportbot.AutoRole_Role)
+
+    if (supportbot.SystemMessage_Type === "embed") {
+      const GuildAddMember = new Discord.MessageEmbed()
+        .setTitle(supportbot.Welcome_Title)
+        .setDescription(supportbot.WelcomeMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
+        .setColor(supportbot.EmbedColour)
+
+        if (supportbot.SystemMessage_Icon === "BOT") {
+            GuildAddMember.setThumbnail(bot.user.displayAvatarURL())
+        }
+
+        if (supportbot.SystemMessage_Icon === "USER") {
+            GuildAddMember.setThumbnail(member.user.displayAvatarURL())
+        }
+
+
+        if (supportbot.SystemMessage_EmbedFooter === "true") {
+            GuildAddMember.setFooter(supportbot.EmbedFooter)
+        }
+
+    SystemChannel.send({ embed: GuildAddMember });
+        
+    }
+
+    if (supportbot.SystemMessage_Type === "normal") {
+        SystemChannel.send(supportbot.WelcomeMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
+
+    }
+
+  }
+};
@@ -0,0 +1,48 @@
+// SupportBot 6.0, Created by Emerald Services
+// Ready Event
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+module.exports = async (bot, member) => {
+
+  if (supportbot.SystemMessages === "true") {
+    const SystemChannel = member.guild.channels.cache.find(channel => channel.name === supportbot.SystemMessage_Channel)
+    
+    if (!SystemChannel) return;
+    
+    console.log(`[${supportbot.Bot_Name}]: ${member.user.username} has left ${member.guild.name}!`)
+
+    if (supportbot.SystemMessage_Type === "embed") {
+      const GuildRemoveMember = new Discord.MessageEmbed()
+        .setTitle(supportbot.Leave_Title)
+        .setDescription(supportbot.LeaveMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
+        .setColor(supportbot.EmbedColour)
+
+        if (supportbot.SystemMessage_Icon === "BOT") {
+            GuildAddMember.setThumbnail(bot.user.displayAvatarURL())
+        }
+
+        if (supportbot.SystemMessage_Icon === "USER") {
+            GuildAddMember.setThumbnail(member.user.displayAvatarURL())
+        }
+
+
+        if (supportbot.SystemMessage_EmbedFooter === "true") {
+            GuildAddMember.setFooter(supportbot.EmbedFooter)
+        }
+
+    SystemChannel.send({ embed: GuildRemoveMember });
+        
+    }
+
+    if (supportbot.SystemMessage_Type === "normal") {
+        SystemChannel.send(supportbot.LeaveMessage.replace(/%member%/g, member.user.username).replace(/%guildname%/g, member.guild.name))
+
+    }
+
+  }
+};
@@ -0,0 +1,24 @@
+// SupportBot 6.0, Created by Emerald Services
+// Message Event
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+module.exports = async (bot, message) => {
+	if(message.author.bot) return;
+  	if(message.channel.type === "dm") return;
+  	if (message.content.indexOf(supportbot.Prefix) !== 0) return;
+
+  	let messageArray = message.content.split(" ");
+  	const args = message.content.slice(supportbot.Prefix.length).trim().split(/ +/g);
+  	const command = args.shift().toLowerCase();
+
+  	const cmd = bot.commands.get(command);
+  	if(!cmd) return;
+  	cmd.execute(message, args);
+    message.delete();
+
+};
@@ -0,0 +1,19 @@
+// SupportBot 6.0, Created by Emerald Services
+// Ready Event
+
+const Discord = require("discord.js");
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+  
+module.exports = async (bot) => {
+    bot.user.setActivity(supportbot.BotActivity, {
+        type: supportbot.ActvityType
+    });
+
+    console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
+    console.log(`\u001b[37m`, `${supportbot.Bot_Name} has successfully connected to discord`)
+    console.log(`\u001b[32m`, `―――――――――――――――――― SupportBot ――――――――――――――――――`)
+};
@@ -1,102 +1,90 @@
-// Resource: SupportBot
-// Developed by Emerald
-// Version: 3.4
+//        _________                                  __ __________        __   
+//       /   _____/__ ________ ______   ____________/  |\______   \ _____/  |_ 
+//       \_____  \|  |  \____ \\____ \ /  _ \_  __ \   __\    |  _//  _ \   __\
+//       /        \  |  /  |_> >  |_> >  <_> )  | \/|  | |    |   (  <_> )  |  
+//      /_______  /____/|   __/|   __/ \____/|__|   |__| |______  /\____/|__|  
+//              \/      |__|   |__|                             \/             
+//
+//                      SupportBot version 6.0
+//                      Created by Emerald Services
+//                      Installed with MIT License

 const Discord = require("discord.js");
 const fs = require("fs");
 const bot = new Discord.Client();

 bot.commands = new Discord.Collection();
-bot.settings = require("./settings.json");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+const { promisify } = require("util");
+const readdir = promisify(require("fs").readdir);
+
+String.prototype.toProperCase = function () {
+    return this.replace(
+        /([^\W_]+[^\s-]*) */g,
+        (txt) => txt.charAt(0).toUpperCase() + txt.substr(1).toLowerCase()
+    );
+};
+
+const init = async () => {
+    const evtFiles = await readdir("./events/");
+    
+    evtFiles.forEach((file, i) => {
+        const eventName = file.split(".")[0];
+        const event = require(`./events/${file}`);
+        
+        console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[31m`, `#${i + 1} Event Loaded: ${eventName.toProperCase()} `);
+        
+        bot.on(eventName, event.bind(null, bot));
+        delete require.cache[require.resolve(`./events/${file}`)];
+    });
+
+    console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `Successfully loaded ${evtFiles.length} events.`);
+    console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
+};
+
+init();

 fs.readdir("./commands/", (err, files) => {
-    if(err) console.log(err);
+    if (err) console.info(err, "error");
+    
+    let jsfiles = files.filter((f) => f.split(".").pop() === "js");
+
+    if (jsfiles.length <= 0) {
+        console.log(`[${supportbot.Bot_Name}]: No commands found. Try to Re-download the resource`);
+        return;
+    }
  
-    let jsfile = files.filter(f => f.split(".").pop() === "js")
-    if(jsfile.length <= 0) return console.log(`${bot.settings.botname} No commands found. Try to Re-download the resource`);
-  
-    jsfile.forEach((f, i) =>{
-      let props = require(`./commands/${f}`);
-      console.log(`[${bot.settings.botname}] > Command Loaded > ${f}`);
-      bot.commands.set(props.help.name, props);
+    jsfiles.forEach((f, i) => {
+        let props = require(`./commands/${f}`);
+        console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[31m`, `#${i + 1} Command Loaded: ${props.name.toProperCase()}`);
+        bot.commands.set(props.name, props);
    });
-  
-  });

-bot.addons = new Discord.Collection();  
+    console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `Loaded ${jsfiles.length} commands!`);
+    console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
+});

-fs.readdir("./sb-addons/", (err, files) => {
-    if(err) console.log(err);
+fs.readdir("./addons/", (err, files) => {
+    if (err) console.info(err, "error");
+    
+    let jsfiles = files.filter((f) => f.split(".").pop() === "js");
+
+    if (jsfiles.length <= 0) {
+        console.log(`[${supportbot.Bot_Name}]: No addons found. You can download addons from https://emeraldservices.xyz`);
+        return;
+    }
  
-    let jsfile = files.filter(f => f.split(".").pop() === "js")
-    if(jsfile.length <= 0) return console.log(`${bot.settings.botname} No addons detected nor default! Either download addons from https://itzemerald.tk/`);
-  
-    jsfile.forEach((f, i) =>{
-      let props = require(`./sb-addons/${f}`);
-      console.log(`[${bot.settings.botname}] > Addons Loaded > ${f}`);
-      bot.addons.set(props.help.name, props);
+    jsfiles.forEach((f, i) => {
+        let props = require(`./addons/${f}`);
+        console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[31m`, `#${i + 1} Command Loaded: ${props.name.toProperCase()}`);
+        bot.commands.set(props.name, props);
    });
-  
-  });

-bot.on("ready", async () => {
-  bot.user.setActivity(bot.settings.BotStatus, {type:"PLAYING"});
-    console.log(`\x1b[36m`, `=== [SupportBot] ===\n\nSupportBot - Created by Emerald Services\nInvite ${bot.user.username} to your server\nhttps://discordapp.com/api/oauth2/authorize?client_id=${bot.user.username}&permissions=8&scope=bot\n\n=== [SupportBot] ===`)
+    console.info(`\u001b[37m`, `[${supportbot.Bot_Name}]:`, `\u001b[32m`, `Loaded ${jsfiles.length} commands!`);
+    console.info(`\u001b[37m`, "-----------------------------------------------------------------------------");
 });

-bot.on("message", async message => {
-  if(message.author.bot) return;
-  if(message.channel.type === "dm") return;
-  if (message.content.indexOf(bot.settings.prefix) !== 0) return;
-
-  let messageArray = message.content.split(" ");
-  const args = message.content.slice(bot.settings.prefix.length).trim().split(/ +/g);
-  const command = args.shift().toLowerCase();
-
-  const cmd = bot.commands.get(command);
-  if(!cmd) return;
-  cmd.run(bot, message, args);
-});
-
-bot.on("message", async message => {
-if(message.author.bot) return;
-if(message.channel.type === "dm") return;
-if (message.content.indexOf(bot.settings.prefix) !== 0) return;
-
-let messageArray = message.content.split(" ");
-const args = message.content.slice(bot.settings.prefix.length).trim().split(/ +/g);
-const addon = args.shift().toLowerCase();
-
-const cmd = bot.addons.get(addon);
-if(!cmd) return;
-cmd.run(bot, message, args);
-});
-
-// [SupportBot] Welcome Message
-
-bot.on("guildMemberAdd", (member) => {
-  let channel = member.guild.channels.find(channel => channel.name === `${bot.settings.Welcome_Channel}`)
-
-  const WelcomeMsg= new Discord.RichEmbed()
-  .setColor(bot.settings.colour)
-  .setThumbnail(member.user.avatarURL)
-  .setDescription(`:wave: ${member.user.username}\n${bot.settings.Welcome_Message}`)
-
-  channel.send(WelcomeMsg);
-});
-
-// [SupportBot] Leave Message
-
-bot.on("guildMemberRemove", (member) => {
-  let channel = member.guild.channels.find(channel => channel.name === `${bot.settings.Leave_Channel}`)
-
-  const LeaveMsg= new Discord.RichEmbed()
-  .setColor(bot.settings.colour)
-  .setThumbnail(member.user.avatarURL)
-  .setDescription(`:wave: ${member.user.username}\n${bot.settings.Leave_Message}`)
-
-  channel.send(LeaveMsg);
-
-});
-
-bot.login(bot.settings.token);
+bot.login(supportbot.Token);
@@ -0,0 +1,134 @@
+{
+  "name": "supportbot",
+  "version": "6.0.0",
+  "lockfileVersion": 1,
+  "requires": true,
+  "dependencies": {
+    "@discordjs/collection": {
+      "version": "0.1.5",
+      "resolved": "https://registry.npmjs.org/@discordjs/collection/-/collection-0.1.5.tgz",
+      "integrity": "sha512-CU1q0UXQUpFNzNB7gufgoisDHP7n+T3tkqTsp3MNUkVJ5+hS3BCvME8uCXAUFlz+6T2FbTCu75A+yQ7HMKqRKw=="
+    },
+    "@discordjs/form-data": {
+      "version": "3.0.1",
+      "resolved": "https://registry.npmjs.org/@discordjs/form-data/-/form-data-3.0.1.tgz",
+      "integrity": "sha512-ZfFsbgEXW71Rw/6EtBdrP5VxBJy4dthyC0tpQKGKmYFImlmmrykO14Za+BiIVduwjte0jXEBlhSKf0MWbFp9Eg==",
+      "requires": {
+        "asynckit": "^0.4.0",
+        "combined-stream": "^1.0.8",
+        "mime-types": "^2.1.12"
+      }
+    },
+    "abort-controller": {
+      "version": "3.0.0",
+      "resolved": "https://registry.npmjs.org/abort-controller/-/abort-controller-3.0.0.tgz",
+      "integrity": "sha512-h8lQ8tacZYnR3vNQTgibj+tODHI5/+l06Au2Pcriv/Gmet0eaj4TwWH41sO9wnHDiQsEj19q0drzdWdeAHtweg==",
+      "requires": {
+        "event-target-shim": "^5.0.0"
+      }
+    },
+    "argparse": {
+      "version": "1.0.10",
+      "resolved": "https://registry.npmjs.org/argparse/-/argparse-1.0.10.tgz",
+      "integrity": "sha512-o5Roy6tNG4SL/FOkCAN6RzjiakZS25RLYFrcMttJqbdd8BWrnA+fGz57iN5Pb06pvBGvl5gQ0B48dJlslXvoTg==",
+      "requires": {
+        "sprintf-js": "~1.0.2"
+      }
+    },
+    "asynckit": {
+      "version": "0.4.0",
+      "resolved": "https://registry.npmjs.org/asynckit/-/asynckit-0.4.0.tgz",
+      "integrity": "sha1-x57Zf380y48robyXkLzDZkdLS3k="
+    },
+    "combined-stream": {
+      "version": "1.0.8",
+      "resolved": "https://registry.npmjs.org/combined-stream/-/combined-stream-1.0.8.tgz",
+      "integrity": "sha512-FQN4MRfuJeHf7cBbBMJFXhKSDq+2kAArBlmRBvcvFE5BB1HZKXtSFASDhdlz9zOYwxh8lDdnvmMOe/+5cdoEdg==",
+      "requires": {
+        "delayed-stream": "~1.0.0"
+      }
+    },
+    "delayed-stream": {
+      "version": "1.0.0",
+      "resolved": "https://registry.npmjs.org/delayed-stream/-/delayed-stream-1.0.0.tgz",
+      "integrity": "sha1-3zrhmayt+31ECqrgsp4icrJOxhk="
+    },
+    "discord.js": {
+      "version": "12.2.0",
+      "resolved": "https://registry.npmjs.org/discord.js/-/discord.js-12.2.0.tgz",
+      "integrity": "sha512-Ueb/0SOsxXyqwvwFYFe0msMrGqH1OMqpp2Dpbplnlr4MzcRrFWwsBM9gKNZXPVBHWUKiQkwU8AihXBXIvTTSvg==",
+      "requires": {
+        "@discordjs/collection": "^0.1.5",
+        "@discordjs/form-data": "^3.0.1",
+        "abort-controller": "^3.0.0",
+        "node-fetch": "^2.6.0",
+        "prism-media": "^1.2.0",
+        "setimmediate": "^1.0.5",
+        "tweetnacl": "^1.0.3",
+        "ws": "^7.2.1"
+      }
+    },
+    "esprima": {
+      "version": "4.0.1",
+      "resolved": "https://registry.npmjs.org/esprima/-/esprima-4.0.1.tgz",
+      "integrity": "sha512-eGuFFw7Upda+g4p+QHvnW0RyTX/SVeJBDM/gCtMARO0cLuT2HcEKnTPvhjV6aGeqrCB/sbNop0Kszm0jsaWU4A=="
+    },
+    "event-target-shim": {
+      "version": "5.0.1",
+      "resolved": "https://registry.npmjs.org/event-target-shim/-/event-target-shim-5.0.1.tgz",
+      "integrity": "sha512-i/2XbnSz/uxRCU6+NdVJgKWDTM427+MqYbkQzD321DuCQJUqOuJKIA0IM2+W2xtYHdKOmZ4dR6fExsd4SXL+WQ=="
+    },
+    "js-yaml": {
+      "version": "3.14.0",
+      "resolved": "https://registry.npmjs.org/js-yaml/-/js-yaml-3.14.0.tgz",
+      "integrity": "sha512-/4IbIeHcD9VMHFqDR/gQ7EdZdLimOvW2DdcxFjdyyZ9NsbS+ccrXqVWDtab/lRl5AlUqmpBx8EhPaWR+OtY17A==",
+      "requires": {
+        "argparse": "^1.0.7",
+        "esprima": "^4.0.0"
+      }
+    },
+    "mime-db": {
+      "version": "1.44.0",
+      "resolved": "https://registry.npmjs.org/mime-db/-/mime-db-1.44.0.tgz",
+      "integrity": "sha512-/NOTfLrsPBVeH7YtFPgsVWveuL+4SjjYxaQ1xtM1KMFj7HdxlBlxeyNLzhyJVx7r4rZGJAZ/6lkKCitSc/Nmpg=="
+    },
+    "mime-types": {
+      "version": "2.1.27",
+      "resolved": "https://registry.npmjs.org/mime-types/-/mime-types-2.1.27.tgz",
+      "integrity": "sha512-JIhqnCasI9yD+SsmkquHBxTSEuZdQX5BuQnS2Vc7puQQQ+8yiP5AY5uWhpdv4YL4VM5c6iliiYWPgJ/nJQLp7w==",
+      "requires": {
+        "mime-db": "1.44.0"
+      }
+    },
+    "node-fetch": {
+      "version": "2.6.0",
+      "resolved": "https://registry.npmjs.org/node-fetch/-/node-fetch-2.6.0.tgz",
+      "integrity": "sha512-8dG4H5ujfvFiqDmVu9fQ5bOHUC15JMjMY/Zumv26oOvvVJjM67KF8koCWIabKQ1GJIa9r2mMZscBq/TbdOcmNA=="
+    },
+    "prism-media": {
+      "version": "1.2.2",
+      "resolved": "https://registry.npmjs.org/prism-media/-/prism-media-1.2.2.tgz",
+      "integrity": "sha512-I+nkWY212lJ500jLe4tN9tWO7nRiBAVdMv76P9kffZjYhw20raMlW1HSSvS+MLXC9MmbNZCazMrAr+5jEEgTuw=="
+    },
+    "setimmediate": {
+      "version": "1.0.5",
+      "resolved": "https://registry.npmjs.org/setimmediate/-/setimmediate-1.0.5.tgz",
+      "integrity": "sha1-KQy7Iy4waULX1+qbg3Mqt4VvgoU="
+    },
+    "sprintf-js": {
+      "version": "1.0.3",
+      "resolved": "https://registry.npmjs.org/sprintf-js/-/sprintf-js-1.0.3.tgz",
+      "integrity": "sha1-BOaSb2YolTVPPdAVIDYzuFcpfiw="
+    },
+    "tweetnacl": {
+      "version": "1.0.3",
+      "resolved": "https://registry.npmjs.org/tweetnacl/-/tweetnacl-1.0.3.tgz",
+      "integrity": "sha512-6rt+RN7aOi1nGMyC4Xa5DdYiukl2UWCbcJft7YhxReBGQD7OAM8Pbxw6YMo4r2diNEA8FEmu32YOn9rhaiE5yw=="
+    },
+    "ws": {
+      "version": "7.3.1",
+      "resolved": "https://registry.npmjs.org/ws/-/ws-7.3.1.tgz",
+      "integrity": "sha512-D3RuNkynyHmEJIpD2qrgVkc9DQ23OrN/moAwZX4L8DfvszsJxpjQuUq3LMx6HoYji9fbIOBY18XWBsAux1ZZUA=="
+    }
+  }
+}
@@ -1,18 +1,24 @@
 {
  "name": "supportbot",
-  "version": "3.4",
-  "description": "SupportBot",
+  "version": "6.0.0",
+  "description": "SupportBot | #1 Self-Hosted Ticket Bot",
  "main": "index.js",
  "dependencies": {
-    "discord.js": "^11.4.2"
+    "discord.js": "^12.2.0",
+    "js-yaml": "^3.14.0"
  },
  "devDependencies": {},
  "scripts": {
-    "test": "!help"
+    "test": "help"
+  },
+  "repository": {
+    "type": "git",
+    "url": "git+https://github.com/1tzemerald/SupportBot.git"
  },
-  "keywords": [
-    "SupportBot"
-  ],
  "author": "Emerald Services",
-  "homepage": "https://discord.gg/hmWgxdF"
+  "license": "MIT",
+  "bugs": {
+    "url": "https://github.com/1tzemerald/SupportBot/issues"
+  },
+  "homepage": "https://github.com/1tzemerald/SupportBot#readme"
 }
@@ -1,18 +0,0 @@
-// SupportBot Addons
-// Default Addon
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = async(bot, message, args) => {
-    message.delete();
-    
-    message.channel.send(":white_check_mark: **SupportBot Addon**\nThis addon is here by default.\nWe are currently working on some super amazing addons for SupportBot\nHowever, If you would like to start creating your own support bot addon\ncontact us at EmeraldServices.\n")
-
-}
-
-exports.help = {
-    name: 'addon',
-}
@@ -1,69 +0,0 @@
-{
-
-"SupportBot": "v3.4 / Download addons @ https://itzemerald.tk/",
-
-"token": "TOKEN",
-"prefix": "!",
-"botname": "SupportBot",
-"colour": "#42f477",
-"footer": "Support Bot, By Emerald",
-
-"BotStatus": "Support Bot",
-
-"staff": "Staff",
-"support": "Support",
-"everyone": "@everyone",
-
-"category": "Tickets",
-"Ticket_Message": "Your support ticket has been opened successfully\nPlease allow us some time to reach out to you.",
-"Ticket_Logs": "ticket-logs",
-
-"Announcement_Title": "SupportBot Announcement",
-"Announcement_Channel": "announcements",
-
-"Welcome_Message": "Welcome to the server!",
-"Welcome_Channel": "welcome",
-
-"Leave_Message": "Thank you for visiting us!",
-"Leave_Channel": "welcome",
-
-"Poll_Channel": "polls",
-"Poll_Title": "📊 Polls",
-"Reaction_Poll_1": "✅",
-"Reaction_Poll_2": "❎",
-
-"Suggestion_Title": "SupportBot Suggestions",
-"Suggestion_Channel": "suggestions",
-"suggestyes": "✅",
-"suggestno": "❎",
-
-"Report_Channel": "reports",
-"Report_Title": "SupportBot Report",
-
-"LINK_1_NAME": "Discord",
-"LINK_2_NAME": "Twitter",
-"LINK_3_NAME": "Website",
-
-"LINK_1": "https://dicord.gg/changemeinconfig",
-"LINK_2": "https://twitter.com/changemeinconfig",
-"LINK_3": "https://www.example.com/",
-
-"LINKS_TITLE": "SupportBot Links",
-
-"Ticket_Command": "ticket",
-"Suggest_Command": "suggest",
-"Say_Command": "say",
-"Remove_Command": "remove",
-"Add_Command": "add",
-"Ping_Command": "ping",
-"Close_Command": "close",
-"Forceclose_Command": "forceclose",
-"Rename_Command": "rename",
-"Help_Command": "help",
-"Link_Command": "links",
-"Lockchat_Command": "lock",
-"UnLockchat_Command": "unlock",
-"Poll_Command": "poll",
-"Report_Command": "report"
-
-}
@@ -0,0 +1,4 @@
+{
+    "ticket": "ticket-0064", 
+    "id":207937608779694080
+}
@@ -0,0 +1,5 @@
+{
+    "716992597377286145": {
+        "id": 65
+    }
+}
@@ -0,0 +1,186 @@
+#        _________                                  __ __________        __   
+#       /   _____/__ ________ ______   ____________/  |\______   \ _____/  |_ 
+#       \_____  \|  |  \____ \\____ \ /  _ \_  __ \   __\    |  _//  _ \   __\
+#       /        \  |  /  |_> >  |_> >  <_> )  | \/|  | |    |   (  <_> )  |  
+#      /_______  /____/|   __/|   __/ \____/|__|   |__| |______  /\____/|__|  
+#              \/      |__|   |__|                             \/             
+#
+#                      SupportBot version 6.0
+#                      Created by Emerald Services
+#                      Installed with MIT License
+
+# General Bot Configuration
+
+Token: "BOT_TOKEN_HERE"
+Prefix: "-"
+Bot_Name: "SupportBot"
+
+BotActivity: "!help ~ SupportBot 6.0"
+ActivityType: "PLAYING"
+# Activity status can either be PLAYING, WATCHING or LISTENING.
+
+# Embed Configuration
+
+EmbedColour: "#04b545"
+EmbedFooter: "SupportBot | The #1 Supportive Discord Bot"
+
+ErrorColour: "#d12519"
+SuccessColour: "#04b545"
+WarningColour: "#fca117" 
+
+# Role Configuration
+
+AutoRole: "true"
+# By setting "AutoRole to 'true' the bot will automatically apply the role below when members joins. Set to 'false' to disable this feature.
+AutoRole_Role: "Member"
+LockdownRole: "@everyone"
+
+Staff: "Support"
+Admin: "Admin"
+
+# Ticket Configuration
+
+TicketChannel: "ticket"
+TicketCategory: "Tickets"
+TicketLog: "ticket-logs"
+TranscriptLog: "transcripts"
+TicketSubject: "description"
+# TicketSuvject: "description" means that the subject (reason) of the ticket will be displayed upon the channel description if set to "embed" it will be displayed within the embed.
+
+Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
+Ticket_Title: "Server Support | %ticketusername%"
+TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
+NoTicketSubject: "No Reason Provided!"
+TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
+TranscriptTitle: "Ticket Transcript"
+
+AddedUser: "👍 <@%user%> has been added to this ticket"
+RemovedUser: "👍 <@%user%> has been removed from this ticket"
+
+ClosingTicket: ":warning: You have requested to close your support ticket."
+ClosingConfirmation_Word: "confirm"
+CloseConfirmation: "true"
+# CloseConfirmation to true will make users confirm that they want to close a their ticket, settings to false will just close the ticket.
+
+# Ticket Department Configuration
+
+TicketDepartments: "true"
+# This option enable or disable the ticket departments. If set false Ticket Departments will not work
+
+AllowStaff: "true"
+# AllowStaff is an option to whether or not you want the users with the "Staff" role to be able to view inside tickets. If set false "Staff" will not view tickets.
+
+DepartmentEmoji_1: "🙋"
+DepartmentEmoji_2: "💸"
+DepartmentEmoji_3: "📗"
+# Ticket emojis, the emojis are what users will need to react with inorder to proceed furthur if departments are enabled.
+
+DepartmentTitle_1: "Support"
+DepartmentTitle_2: "Billing"
+DepartmentTitle_3: "Other"
+# Ticket department title, This is the title for a ticket department to help users know what is available.
+
+DepartmentRole_1: "Support"
+DepartmentRole_2: "Admin"
+DepartmentRole_3: "Support"
+# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been choosen. 
+
+# System Message Configuration
+
+SystemMessages: "true"
+
+SystemMessage_Channel: "system-messages"
+SystemMessage_Type: "embed"
+# There are 2 types of how you can send system messages, 'normal' or 'embed'
+SystemMessage_Icon: "USER"
+
+Welcome_Title: "User Joined!"
+WelcomeMessage: "Hello %member%, Welcome to %guildname%!"
+# %member% define the user who joined and %guildnamne% defines the server name.
+
+Leave_Title: "User Left!"
+LeaveMessage: "Goodbye %member%, Thank you for visting %guildname%!"
+# %member% define the user who left and %guildnamne% defines the server name.
+
+SystemMessage_EmbedFooter: "false"
+
+# LINKS Configuration
+
+LinksTitle: "Quick Links"
+
+LINKS:
+  "Website": "https://www.example.com"
+  "Store": "https://store.example.com"
+  "Discord": "https://discord.gg/example"
+# "Twitter": "https://twitter.com/example"
+
+# Suggestions Configuration
+
+SuggestionChannel: "suggestions"
+SuggestionTitle: "Suggestion"
+SuggestionStarter: "What would you like to suggest?"
+SuggestReact_1: 👍
+SuggestReact_2: 👎
+
+# Poll Configuration
+
+PollChannel: "polls"
+PollTitle: "Suggestion"
+PollStarter: "What would you like to create a poll about?"
+PollReact_1: 👍
+PollReact_2: 👎
+
+
+# Announcement Configuration
+
+AnnouncementChannel: "announcements"
+AnnouncementTitle: "Servername Announcement"
+AnnouncementIcon: "https://i.imgur.com/HbkZyB7.png"
+
+AnnouncementStarter: "What would you like to announce?"
+
+MentionedRole: "@everyone"
+
+# General Command Configuration
+
+HelpCommand: "help"
+LinksCommand: "links"
+PingCommand: "ping"
+SuggestCommand: "suggest"
+
+# Support Command Configuration
+
+NewTicket: "ticket"
+CloseTicket: "close"
+AddUser: "add"
+RemoveUser: "remove"
+RenameTicket: "rename"
+
+# Staff Command Configuration
+
+BotSay: "say"
+
+# Admin Command Configuration
+
+AnnounceCommand: "announce"
+
+# Commmand Descriptions
+
+NewTicketDesc: "Create a new support ticket"
+AnnounceDesc: "Create a server announcement"
+CloseTicketDesc: "Close your support ticket"
+LinksDesc: "View some important links"
+PingDesc: "Get the bot's latency"
+HelpDesc: "Get a list of all the commands"
+RemoveUserDesc: "Remove a user from a support ticket"
+AddUserDesc: "Add a user to a support ticket"
+SuggestionDesc: "Create a server suggestion"
+BotSayDesc: "Say something with the bot"
+
+# Error / Warining Messages
+
+IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
+InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
+UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
+NoValidTicket: ":warning: You cannot execute this command here. This command is used when closing a ticket."
+TicketExists: ":warning: This ticket cannot be opened, It already exists!"
@@ -0,0 +1,72 @@
+// SupportBot Utils
+// Ticket Numbers
+
+const discord = require("discord.js")
+const fs = require("fs");
+
+const yaml = require('js-yaml');
+const supportbot = yaml.load(fs.readFileSync('./supportbot-config.yml', 'utf8'));
+
+class TicketNumberID {
+    
+        static pad(guildId) {
+            let n = this.get(guildId) + '';
+            let z = '0';
+            let width = 4;
+            setTimeout(() => {
+                this.set(guildId, this.get(guildId) + 1);
+            }, 50);
+            return n.length >= width ? n : new Array(width - n.length + 1).join(z) + n;
+    }
+    
+    static get(guildId) {
+    
+        let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
+
+        if (!ticketnumberID[guildId]) {
+            ticketnumberID[guildId] = {
+                id: 0
+            }
+
+            fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
+                if (err) console.log(err);
+            });
+
+            return 0;
+    
+            
+        } else {
+            return ticketnumberID[guildId].id;
+        }
+    }
+    
+    static set(guildId, value) {
+        let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
+        
+        ticketnumberID[guildId] = {
+            id: value
+        }
+
+        fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
+            if (err) console.log(err);
+        });
+
+        return value;
+    }
+    
+    static reset(guildId) {
+        let ticketnumberID = JSON.parse(fs.readFileSync("./storage/TicketID.json", "utf8"));
+        
+        ticketnumberID[guildId] = {
+            id: 0
+        }
+
+        fs.writeFileSync("./storage/TicketID.json", JSON.stringify(ticketnumberID, null, 4), err => {
+            if (err) console.log(err);
+        });
+
+        return 0;
+    }
+}
+
+module.exports = TicketNumberID;
Author	SHA1	Message	Date
ItzEmerald	d0a6bed727	Delete BotSay.js	2020-07-23 17:40:31 +01:00
ItzEmerald	29881fbf28	Merge branch 'SupportBot-6.0' of https://github.com/1tzemerald/SupportBot into SupportBot-6.0	2020-07-15 18:42:13 +01:00
ItzEmerald	4f05ad6546	SupportBot 6.0 BETA 1	2020-07-15 18:42:07 +01:00
doge	36fc9aae6c	Update removeUser.js	2020-07-15 12:05:39 -04:00
doge	fb3f87c685	Update addUser.js	2020-07-15 12:05:24 -04:00
doge	a4c0eeb9b3	Update addUser.js	2020-07-15 11:57:32 -04:00
doge	c64f249fd0	Update removeUser.js	2020-07-15 11:57:14 -04:00
doge	48b542293f	Update addUser.js	2020-07-15 11:56:52 -04:00
doge	95e92970c9	Update removeUser.js	2020-07-15 11:44:17 -04:00
doge	afdb16da07	Update addUser.js	2020-07-15 11:44:01 -04:00
doge	0a230cfab9	fix remove	2020-07-15 11:37:58 -04:00
doge	c752a07ad0	fix adduser	2020-07-15 11:37:17 -04:00
ItzEmerald	cc5a6b7317	Update BotSay.js	2020-07-15 02:20:05 +01:00
ItzEmerald	d93991ad86	Merge branch 'SupportBot-6.0' of https://github.com/1tzemerald/SupportBot into SupportBot-6.0	2020-07-15 02:20:03 +01:00
ItzEmerald	5c98376a8c	RolePerms Update	2020-07-15 02:16:15 +01:00
ItzEmerald	28699f0ff0	Updated	2020-07-14 19:42:46 +01:00
ItzEmerald	e3576b17b1	Updated	2020-07-14 19:17:40 +01:00
ItzEmerald	17c49b2b03	Merge branch 'SupportBot-6.0' of https://github.com/1tzemerald/SupportBot into SupportBot-6.0	2020-07-11 13:19:19 +01:00
ItzEmerald	dcc00d8d1f	Update	2020-07-11 13:17:57 +01:00
ItzEmerald	05a772eee2	Create removeUser.js	2020-07-10 20:56:40 +01:00
ItzEmerald	59dd291dc6	Update addUser.js	2020-07-10 20:55:02 +01:00
ItzEmerald	f0a791e354	Update README.md	2020-07-10 20:48:41 +01:00
ItzEmerald	94db6cff7b	Create addUser.js	2020-07-10 18:55:03 +01:00
ItzEmerald	72a02bf6d2	Close.js updated	2020-07-04 00:54:34 +01:00
ItzEmerald	cf99209887	Close Ticket	2020-06-24 09:50:14 +01:00
ItzEmerald	ff7ed49905	guildMemberRemove added	2020-06-21 15:56:16 +01:00
ItzEmerald	ecd17a51df	guildMemberAdd Updated	2020-06-21 12:36:48 +01:00
ItzEmerald	63b08f8c12	guildMemberAdd Updated	2020-06-20 16:10:27 +01:00
ItzEmerald	3077772aff	Merge branch 'SupportBot-6.0' of https://github.com/1tzemerald/SupportBot into SupportBot-6.0	2020-06-20 15:46:18 +01:00
ItzEmerald	f40aa9ed14	push	2020-06-20 13:02:46 +01:00
ItzEmerald	4ae6dc3a69	Update guildMemberAdd.js	2020-06-20 00:18:17 +01:00
ItzEmerald	bdb8389d8d	Merge branch 'SupportBot-6.0' of https://github.com/1tzemerald/SupportBot into SupportBot-6.0	2020-06-20 00:11:02 +01:00
ItzEmerald	f7254c7ec7	Push	2020-06-20 00:10:38 +01:00
ItzEmerald	3701156362	Merge pull request #35 from real2two/patch-20 Update newticket.js	2020-06-19 23:42:03 +01:00
Two	575d25f5ad	Update newticket.js	2020-06-16 21:54:40 -04:00
Two	698b82c7d3	Update newticket.js	2020-06-15 21:29:31 -04:00
ItzEmerald	eaa9da6d2e	6.0-Dev Edition	2020-06-15 23:58:37 +01:00
ItzEmerald	ca7294a0e3	Delete supportbot-config.yml	2020-06-15 23:47:10 +01:00
ItzEmerald	5281ffce60	overwrite Permissions to updateOverwrite	2020-06-12 23:30:34 +01:00
ItzEmerald	2f84fd3b33	overwritePermissions to updateOverwrite	2020-06-12 23:30:01 +01:00
ItzEmerald	bef270da74	Update LICENSE	2020-05-19 00:40:47 +01:00
ItzEmerald	bdf839ffca	Merge pull request #31 from 1tzemerald/add-license-1 Create LICENSE	2020-05-10 00:42:44 +01:00
ItzEmerald	b1b2ead0d8	Create LICENSE	2020-05-10 00:42:31 +01:00
ItzEmerald	0b74473c64	Delete LICENSE	2020-05-10 00:40:43 +01:00
lynxgian	2fb189cf5c	updated Readme.md	2020-05-07 19:32:16 -04:00
lynxgian	24a29639e9	Update README.md	2020-05-07 19:30:53 -04:00
ItzEmerald	50258dc359	Update index.js	2020-04-21 20:20:42 +01:00
ItzEmerald	d9c6b7698f	Update index.js	2020-04-21 19:37:28 +01:00
ItzEmerald	f042f34ae2	Update index.js	2020-04-21 19:24:15 +01:00
ItzEmerald	c087edc14f	Update suggest.js	2020-04-18 22:49:03 +01:00
ItzEmerald	d96ccc3265	Update add.js	2020-04-17 02:59:25 +01:00
ItzEmerald	018ef19efd	Update remove.js	2020-04-17 02:56:10 +01:00
ItzEmerald	159317a15a	Update remove.js	2020-04-17 02:55:25 +01:00
ItzEmerald	34583c96bf	Update add.js	2020-04-17 02:54:20 +01:00
ItzEmerald	887d3d3ab4	Update ticket.js	2020-04-17 02:48:38 +01:00
ItzEmerald	f2de39de33	Updated 5.2	2020-04-16 16:43:16 +01:00
ItzEmerald	8173c31a60	Update supportbot-config.yml	2020-04-15 16:18:31 +01:00
ItzEmerald	80a2871741	Update ping.js	2020-04-15 15:08:13 +01:00
ItzEmerald	3b37e9c420	Updated say.js Updated RichEmbed to MessageEmbed	2020-04-15 15:07:20 +01:00
ItzEmerald	730ba561bc	Update index.js	2020-04-15 15:05:56 +01:00
ItzEmerald	4d7ddc9d6f	Update ping.js	2020-04-14 22:45:51 +01:00
ItzEmerald	680f71a602	Merge pull request #15 from real2two/patch-14 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:53:50 +01:00
ItzEmerald	170a7b50b9	Merge pull request #16 from real2two/patch-13 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:53:14 +01:00
ItzEmerald	805c48c1bb	Merge pull request #17 from real2two/patch-15 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:53:03 +01:00
ItzEmerald	7d92ed51bb	Merge pull request #18 from real2two/patch-16 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:52:49 +01:00
ItzEmerald	f849897f29	Merge pull request #19 from real2two/patch-10 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:52:32 +01:00
ItzEmerald	75e0f1ad1e	Merge pull request #20 from real2two/patch-11 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:52:15 +01:00
ItzEmerald	2f015aff2b	Merge pull request #21 from real2two/patch-12 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:52:03 +01:00
ItzEmerald	bb322adb2f	Merge pull request #22 from real2two/patch-7 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:51:14 +01:00
ItzEmerald	6ee0981885	Merge pull request #23 from real2two/patch-8 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:51:02 +01:00
ItzEmerald	877fb0f201	Merge pull request #24 from real2two/patch-9 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:50:39 +01:00
ItzEmerald	ded4b9094a	Merge pull request #25 from real2two/patch-4 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:50:07 +01:00
ItzEmerald	36ab931998	Merge pull request #26 from real2two/patch-5 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:49:54 +01:00
ItzEmerald	20baddfcca	Merge pull request #27 from real2two/patch-6 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:49:36 +01:00
ItzEmerald	d180c147db	Merge pull request #28 from real2two/patch-1 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:49:20 +01:00
ItzEmerald	86fa91cc52	Merge pull request #29 from real2two/patch-2 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:48:53 +01:00
ItzEmerald	b8c12a0307	Merge pull request #30 from real2two/patch-3 Changed all RichEmbed to MessageEmbed.	2020-04-08 17:48:24 +01:00
Two	eff2f9c195	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:15:27 -04:00
Two	8a8597afef	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:15:23 -04:00
Two	067e619488	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:15:17 -04:00
Two	f7f8bc8c55	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:15:07 -04:00
Two	0c71fd7e59	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:15:06 -04:00
Two	5b2bd21c06	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:14:57 -04:00
Two	9ac68f68e2	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:14:42 -04:00
Two	aa32f00b0d	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:14:35 -04:00
Two	bd5f5dffad	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:14:28 -04:00
Two	645ad63f4f	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:14:23 -04:00
Two	c83c6afecc	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:14:18 -04:00
Two	689a191d4c	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:14:10 -04:00
Two	5767ba0de5	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:13:57 -04:00
Two	cdf78f2598	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:13:51 -04:00
Two	d23f46ad9e	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:11:48 -04:00
Two	8453fa5007	Changed all RichEmbed to MessageEmbed. This is order to add discord.js v12 support.	2020-04-06 18:10:32 -04:00
ItzEmerald	0bd990a9e3	updated index.js	2020-03-31 09:57:39 +01:00
ItzEmerald	9c8ee1471b	updated version number	2020-03-31 09:56:09 +01:00
ItzEmerald	87262e82a3	Update forceclose.js	2020-03-31 00:15:10 +01:00
ItzEmerald	953db88ed2	Update close.js	2020-03-31 00:14:47 +01:00
doge	a44bb949eb	Merge pull request #13 from 1tzemerald/version-5.2 Update README.md	2020-03-12 20:28:49 -04:00
doge	9d11369059	Update README.md	2020-03-12 20:28:02 -04:00
ItzEmerald	8c92f39349	Delete package-lock.json	2020-02-23 13:13:31 +00:00
ItzEmerald	bce9d733d3	Update package.json	2020-02-23 13:13:12 +00:00
ItzEmerald	525c216401	Update suggest.js	2020-02-09 13:14:10 +00:00
ItzEmerald	c145e9f11d	Update README.md	2020-02-04 10:42:59 +00:00
ItzEmerald	53700003f1	Update README.md	2020-02-04 10:41:12 +00:00
ItzEmerald	03094a4c35	Update README.md	2020-02-04 10:39:09 +00:00
ItzEmerald	934ebed24f	Update ticket.js	2020-02-02 12:06:04 +00:00
ItzEmerald	9f469e1637	Update supportbot-config.yml	2020-01-30 21:03:17 +00:00
ItzEmerald	77fe39774d	Update close.js	2020-01-30 21:02:35 +00:00
ItzEmerald	186d688ec8	Delete setup.js	2020-01-30 20:56:37 +00:00
ItzEmerald	de3181b5c7	Update tickets.json	2020-01-29 21:43:06 +00:00
ItzEmerald	6d53234f7a	Update supportbot-config.yml	2020-01-29 21:42:37 +00:00
ItzEmerald	b0d3673f4b	Update close.js	2020-01-29 21:41:56 +00:00
ItzEmerald	e40083f585	Add files via upload	2020-01-29 21:40:44 +00:00
ItzEmerald	f7b702fa29	Update ticket.js	2020-01-29 20:06:28 +00:00
ItzEmerald	5089a19a56	Update TicketNumber.js	2020-01-29 20:05:34 +00:00
ItzEmerald	d77e9842aa	Update TicketNumber.js	2020-01-29 19:59:44 +00:00
ItzEmerald	88ae76a25a	Update ticket.js	2020-01-29 19:59:14 +00:00
ItzEmerald	9b0b0d10a1	Update ticket.js	2020-01-29 19:08:00 +00:00
ItzEmerald	68340a8b02	Create tickets.json	2020-01-29 18:59:22 +00:00
ItzEmerald	d14f0966d5	Update TicketNumber.js	2020-01-29 18:58:58 +00:00
ItzEmerald	e4b83f28c4	Update TicketNumber.js	2020-01-29 18:57:22 +00:00
ItzEmerald	1925deec90	Create TicketNumber.js	2020-01-29 18:55:32 +00:00
ItzEmerald	e9ba960b29	Delete utils	2020-01-29 18:52:23 +00:00
ItzEmerald	821f0f5b60	Create utils	2020-01-29 18:52:13 +00:00
ItzEmerald	8fa8915673	Update README.md	2020-01-29 18:34:02 +00:00
ItzEmerald	5405aa469e	Update README.md	2020-01-29 18:33:42 +00:00
ItzEmerald	cfa50b4e8c	Update README.md	2020-01-29 18:33:17 +00:00
ItzEmerald	c5014baeb4	Update README.md	2020-01-29 18:32:09 +00:00
ItzEmerald	c14f120ec2	Update README.md	2020-01-29 18:27:10 +00:00
ItzEmerald	b72fcf39da	Update help.js	2020-01-26 23:53:53 +00:00
ItzEmerald	6da3b0cba0	Update README.md	2020-01-26 22:47:39 +00:00
ItzEmerald	752387a02d	Update README.md	2020-01-26 22:47:05 +00:00
ItzEmerald	32d3e1b957	Update README.md	2020-01-26 22:46:47 +00:00
ItzEmerald	a029dff202	Update README.md	2020-01-26 22:44:45 +00:00
ItzEmerald	89e1b85a56	Delete settings.json	2020-01-26 22:38:25 +00:00
ItzEmerald	4350eb709c	Delete old.json	2020-01-26 22:38:13 +00:00
ItzEmerald	2b1b6e916e	Updated SupportBot Pre-Release - 5.1.0	2020-01-26 22:35:45 +00:00
ItzEmerald	3f6f9045bd	Update announce.js	2020-01-25 16:59:35 +00:00
ItzEmerald	8294496faa	Update add.js	2020-01-25 16:56:56 +00:00
ItzEmerald	9f58118ecd	Update supportbot-config.yml	2020-01-25 16:51:30 +00:00
ItzEmerald	3ba9d42587	Delete terminal.sh	2020-01-25 14:20:08 +00:00
ItzEmerald	e496a5f3d0	Delete terminal.bat	2020-01-25 14:19:45 +00:00
ItzEmerald	04e2bb29b0	Update supportbot-config.yml	2020-01-25 14:09:40 +00:00
ItzEmerald	131a7a015c	Update supportbot-config.yml	2020-01-25 14:03:20 +00:00
ItzEmerald	6f430f5f14	Create supportbot-config.yml	2020-01-25 13:57:23 +00:00
ItzEmerald	0154c106ef	updated index.js	2020-01-25 13:55:33 +00:00
ItzEmerald	04de6e6fc0	Update index.js	2020-01-25 13:48:02 +00:00
ItzEmerald	2b17e5f842	Update index.js	2020-01-25 13:42:44 +00:00
ItzEmerald	0dc8c1e68a	updated announce.js cleaned up the code + updated the command executed message	2020-01-25 13:37:25 +00:00
ItzEmerald	67b291eb09	Update add.js	2020-01-25 13:30:13 +00:00
ItzEmerald	d7865a5a4e	Update add.js	2020-01-25 13:28:01 +00:00
ItzEmerald	d1809587a8	Updated add.js Cleaned and updated the code within the file alongside the console.log for executing the command.	2020-01-25 13:20:44 +00:00
ItzEmerald	64ec4dfd53	Update LICENSE	2020-01-22 22:44:36 +00:00
ItzEmerald	6e07d21a3d	Create someaddon.json	2020-01-22 22:42:10 +00:00
ItzEmerald	018e47bd53	Update default-addon.js	2020-01-22 22:41:33 +00:00
ItzEmerald	065a2e9347	Update help.js	2020-01-05 21:37:08 +00:00
ItzEmerald	b53307c7fd	Update ticket.js	2020-01-05 16:33:31 +00:00
ItzEmerald	e4cc0d960e	Update ticket.js	2020-01-05 15:33:23 +00:00
ItzEmerald	3336824df7	Update close.js	2020-01-05 15:22:50 +00:00
TommyTran732	166173d53c	Update entrypoint.sh	2020-01-03 04:40:13 -05:00
TommyTran732	45da2d7924	Create entrypoint.sh	2020-01-02 11:51:19 -05:00
TommyTran732	af14a65ef5	Create Dockerfile	2020-01-02 11:50:14 -05:00
ItzEmerald	9049a4b9ad	Update rename.js	2019-12-11 18:17:00 +00:00
ItzEmerald	2f4873ab9a	Update settings.json	2019-12-07 13:08:34 +00:00
ItzEmerald	0fb25d71dc	Update rename.js	2019-12-03 23:24:43 +00:00
ItzEmerald	34b6901434	Update remove.js	2019-12-03 23:24:22 +00:00
ItzEmerald	a90b43aba3	Update add.js	2019-12-03 23:24:01 +00:00
ItzEmerald	0ac5c2c300	Update forceclose.js	2019-12-03 23:23:33 +00:00
ItzEmerald	6290fee7bd	Update close.js	2019-12-03 23:22:54 +00:00
ItzEmerald	320992f3fa	Update ticket.js	2019-12-03 23:17:47 +00:00
ItzEmerald	bd714f0c93	Update ticket.js	2019-12-03 23:15:52 +00:00
ItzEmerald	45d3867c1f	Update ticket.js	2019-12-03 23:13:56 +00:00
ItzEmerald	deafa66565	Update settings.json	2019-12-03 23:13:02 +00:00
ItzEmerald	ce8fcdaa7a	Update settings.json	2019-12-03 23:11:58 +00:00
ItzEmerald	b83965c144	Update ticket.js	2019-12-03 23:10:41 +00:00
ItzEmerald	2505a8cab8	Created MIT License	2019-12-03 21:41:34 +00:00
ItzEmerald	21e598bb31	Delete LICENSE	2019-12-03 21:39:11 +00:00
ItzEmerald	ee2f3c0dfc	Created GNU License	2019-12-03 21:32:00 +00:00
ItzEmerald	197bda14b8	Update rename.js	2019-11-29 22:34:57 +00:00
ItzEmerald	d416c2e421	Update README.md	2019-11-18 16:12:28 +00:00
ItzEmerald	6bc2e669e4	Update README.md	2019-11-18 16:12:13 +00:00
ItzEmerald	9accb65256	Update README.md	2019-11-18 16:11:23 +00:00
ItzEmerald	d9212584ca	Update README.md	2019-11-18 16:10:19 +00:00
ItzEmerald	1a7effb422	Update README.md	2019-11-18 16:09:37 +00:00
ItzEmerald	1480435f15	Update index.js	2019-11-18 15:53:02 +00:00
ItzEmerald	64c6a97657	Update index.js	2019-11-18 15:49:36 +00:00
ItzEmerald	7ae2ff9837	Update settings.json	2019-11-18 15:49:21 +00:00
ItzEmerald	f19dec405d	Updated settings.json	2019-11-18 15:29:33 +00:00
ItzEmerald	bbd4e9d162	Update ticket.js	2019-11-17 22:24:05 +00:00
ItzEmerald	58deff0869	Updated close.js Added ticket transcripts	2019-11-17 21:27:13 +00:00
ItzEmerald	628632f43e	Update forceclose.js	2019-11-15 21:54:32 +00:00
ItzEmerald	436586117c	Update close.js	2019-11-15 21:53:39 +00:00
ItzEmerald	7234ec728c	Update close.js	2019-11-15 20:43:29 +00:00
ItzEmerald	fc4d68be39	Update forceclose.js	2019-11-15 20:31:58 +00:00
ItzEmerald	bcf2df4bff	Update close.js	2019-11-15 20:27:10 +00:00
ItzEmerald	70a469a951	Update settings.json Added settings for transcripts	2019-11-15 20:25:43 +00:00
ItzEmerald	981995cb32	Merge pull request #7 from iJosGCS/patch-1 Update close.js	2019-11-15 20:00:14 +00:00
Joseph Gonzalo	406c7d368b	Update close.js	2019-11-15 13:58:24 -06:00
ItzEmerald	5c266d8b8d	Update README.md	2019-11-01 20:27:24 +00:00
Joseph Gonzalo	4f5b94a491	Update README.md	2019-10-17 17:08:13 -06:00
ItzEmerald	284c83cc1d	Update help.js	2019-09-28 17:30:57 +01:00
RedstoneGamez	23f06af202	Update README.md	2019-09-07 14:59:59 -03:00
Emerald	82be317595	Updated ticket.js Support v4.2	2019-08-17 00:00:48 +01:00
ItzEmerald	a43c76529f	Delete temp.js	2019-08-16 23:54:13 +01:00
Emerald	26065c2a5c	Merge remote-tracking branch 'origin/master'	2019-08-16 23:52:15 +01:00
ItzEmerald	6b1dfe01cf	4.2	2019-08-16 23:51:18 +01:00
ItzEmerald	72443fb7c6	Update README.md	2019-08-10 11:52:08 +01:00
ItzEmerald	28cad23746	Update README.md	2019-08-10 11:51:02 +01:00
Joseph Gonzalo	ebc0d4b137	Update settings.json	2019-08-04 20:44:02 -06:00
Joseph Gonzalo	4b198acda7	Update README.md	2019-08-04 20:43:22 -06:00
Joseph Gonzalo	b84c3c75a5	Bug fixes	2019-08-04 20:42:35 -06:00
ItzEmerald	de0ec97d9b	Update 4.0.1 Bug Fixes: Announcements displaying “undefined” above the announcement message instead of a role. Tickets not allowing users to talk	2019-08-04 00:12:49 +01:00
ItzEmerald	a8302cd276	Update help.js	2019-07-25 00:25:40 +01:00
ItzEmerald	35d8d77f15	Update help.js	2019-07-25 00:25:23 +01:00
ItzEmerald	f853394d9d	Update settings.json	2019-07-25 00:23:47 +01:00
Joseph Gonzalo	500c01dd1f	Add files via upload	2019-07-24 16:52:30 -06:00
Joseph Gonzalo	71bfccfb0c	Update README.md	2019-07-24 16:51:11 -06:00
Joseph Gonzalo	71e1b64818	Update README.md	2019-07-24 16:49:51 -06:00
Joseph Gonzalo	2118a00a36	Add files via upload	2019-07-24 16:47:57 -06:00
Joseph Gonzalo	1c69c21f21	Update package.json	2019-07-24 16:47:31 -06:00
Joseph Gonzalo	31c76fc1c0	Update index.js	2019-07-24 16:45:29 -06:00
ItzEmerald	d31cdf8af2	Update default-addon.js	2019-06-25 15:08:40 +01:00
ItzEmerald	29b5fd2c6f	Create default-addon.js	2019-06-25 14:38:11 +01:00
ItzEmerald	aa32525f8c	Delete default-addon.js	2019-06-25 14:35:14 +01:00
ItzEmerald	f6a67a3373	Update default-addon.js	2019-06-24 19:09:32 +01:00
Joseph Gonzalo	4f78858641	Update README.md	2019-06-19 22:56:04 -06:00
Joseph Gonzalo	c7e70bdaf8	Update README.md	2019-06-19 22:37:22 -06:00
Joseph Gonzalo	5479e0957b	Update README.md	2019-06-19 22:36:58 -06:00
Joseph Gonzalo	8500554cfb	Update README.md	2019-06-19 22:25:27 -06:00
Joseph Gonzalo	368727cece	Update settings.json	2019-06-19 22:24:51 -06:00
Joseph Gonzalo	742faf3805	Update README.md	2019-06-19 22:24:37 -06:00
Joseph Gonzalo	7d08cbed84	Update settings.json	2019-06-19 14:28:01 -06:00
Joseph Gonzalo	f413bb5f3c	Update suggest.js Better look for Suggestions	2019-06-19 14:27:24 -06:00
Joseph Gonzalo	2b3edc7b45	Update README.md	2019-06-19 13:24:08 -06:00
ItzEmerald	83f982f8d2	Update help.js	2019-06-19 20:23:55 +01:00
Joseph Gonzalo	890a1d41b1	Update README.md Help section & contributors added!	2019-06-19 13:23:37 -06:00
Joseph Gonzalo	996a2c26ca	Update index.js Replace ${bot.user.username} to ${bot.user.id} in line 44.	2019-06-19 12:58:55 -06:00
Joseph Gonzalo	fadf042101	Update package.json	2019-06-19 12:57:57 -06:00
ItzEmerald	a819078d7f	Merge pull request #4 from iJosGCS/patch-1 Update README.md	2019-06-19 19:30:56 +01:00
ItzEmerald	2c9b4c663d	Merge pull request #5 from iJosGCS/patch-2 Update index.js	2019-06-19 19:30:44 +01:00
Joseph Gonzalo	22e6803e14	Update index.js	2019-06-19 12:21:41 -06:00
Joseph Gonzalo	61cecb112f	Update README.md	2019-06-19 12:19:48 -06:00
ItzEmerald	0c18aff34d	Update settings.json	2019-06-18 17:25:58 +01:00
RedsoneGamez	599649a97f	Update 'links' command and it's settings	2019-06-18 13:09:00 -03:00
ItzEmerald	45194b82da	Update README.md	2019-06-18 17:01:19 +01:00
ItzEmerald	570d0985d3	Update README.md	2019-06-18 16:23:13 +01:00
ItzEmerald	5eae625b28	Update settings.json Added the option to change the auto role.	2019-06-18 16:22:02 +01:00
ItzEmerald	fcc5460ff2	Update index.js	2019-06-18 16:13:51 +01:00
ItzEmerald	07d45e50de	Updated index.js Added Auto Join Role	2019-06-18 16:13:38 +01:00