7.3

SupportBot 7.1 merge to main branch

.gitattributes

@@ -1,2 +0,0 @@
-# Auto detect text files and perform LF normalization
-* text=auto

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,23 +0,0 @@
----
-name: Bug report
-about: Create a bug report to help us improve SupportBot.
-title: "[BUG]"
-labels: bug
-assignees: EmeraldRusher
-
----
-
-**Describe the bug**
-A clear and concise description of the bug you found and how you found it.
-
-**How did you find it**
-Please could explain what you did to find the bug?
-
-**Expected behavior**
-A clear and concise description of what you expected to happen.
-
-**Screenshots**
-If applicable, add screenshots to help explain your problem.
-
-**Additional context**
-Feel free to notify with us with anything else about the problem here.

.github/workflows/node.js.yml

@@ -0,0 +1,31 @@
+# This workflow will do a clean install of node dependencies, build the source code and run tests across different versions of node
+# For more information see: https://help.github.com/actions/language-and-framework-guides/using-nodejs-with-github-actions
+
+name: Node.js CI
+
+on:
+  push:
+    branches: [master]
+  pull_request:
+    branches: [master]
+
+jobs:
+  build:
+    runs-on: ubuntu-latest
+
+    strategy:
+      matrix:
+        node-version: [10.x, 12.x, 14.x, 15.x]
+        # See supported Node.js release schedule at https://nodejs.org/en/about/releases/
+
+    steps:
+      - uses: actions/checkout@v2
+      - name: Use Node.js ${{ matrix.node-version }}
+        uses: actions/setup-node@v1
+        with:
+          node-version: ${{ matrix.node-version }}
+      - run: npm ci
+      - run: npm install discord.js --save
+      - run: npm install js-yaml
+      - run: npm run build --if-present
+      - run: node index.js

.gitignore

@@ -1,76 +1 @@
-# Logs
-logs
-*.log
-npm-debug.log*
-yarn-debug.log*
-yarn-error.log*
-
-# Runtime data
-pids
-*.pid
-*.seed
-*.pid.lock
-
-# Directory for instrumented libs generated by jscoverage/JSCover
-lib-cov
-
-# Coverage directory used by tools like istanbul
-coverage
-
-# nyc test coverage
-.nyc_output
-
-# Grunt intermediate storage (https://gruntjs.com/creating-plugins#storing-task-files)
-.grunt
-
-# Bower dependency directory (https://bower.io/)
-bower_components
-
-# node-waf configuration
-.lock-wscript
-
-# Compiled binary addons (https://nodejs.org/api/addons.html)
-build/Release
-
-# Dependency directories
-node_modules/
-jspm_packages/
-
-# TypeScript v1 declaration files
-typings/
-
-# Optional npm cache directory
-.npm
-
-# Optional eslint cache
-.eslintcache
-
-# Optional REPL history
-.node_repl_history
-
-# Output of 'npm pack'
-*.tgz
-
-# Yarn Integrity file
-.yarn-integrity
-
-# dotenv environment variables file
-.env
-
-# parcel-bundler cache (https://parceljs.org/)
-.cache
-
-# next.js build output
-.next
-
-# nuxt.js build output
-.nuxt
-
-# vuepress build output
-.vuepress/dist
-
-# Serverless directories
-.serverless
-
-# FuseBox cache
-.fusebox/
+node_modules/

Addons/hello.js

@@ -0,0 +1,31 @@
+// SupportBot | Emerald Services
+// Example (default) Addon
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(fs.readFileSync("./Data/supportbot.yml", "utf8"));
+const cmdconfig = yaml.load(fs.readFileSync("./Data/commands.yml", "utf8"));
+
+// Your Addon Config file! Saved in /Addons/Settings/YourAddonConfig.yml
+//  const exampleaddon = yaml.load(fs.readFileSync('./Addons/Settings/YourAddonConfig.yml', 'utf8'));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: "hello",
+  description: "hello",
+  slashCommandOptions: [],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    const Embed = new Discord.MessageEmbed()
+      .setDescription("Hello World!")
+      .setColor(supportbot.InfoColour);
+
+    interaction.reply({
+      embeds: [Embed],
+    });
+  },
+});

Commands/add.js

@@ -0,0 +1,95 @@
+// SupportBot | Emerald Services
+// Ticket Add Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+async function asyncForEach(array, callback) {
+  for (let index = 0; index < array.length; index++) {
+    await callback(array[index], index, array);
+  }
+}
+
+module.exports = new Command({
+  name: cmdconfig.TicketAdd,
+  description: cmdconfig.TicketAddDesc,
+  slashCommandOptions: [
+    {
+      name: "user",
+      description: "User to add",
+      type: "USER",
+      required: true,
+    },
+  ],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    let SupportStaff =
+      interaction.guild.roles.cache.find(
+        (SupportTeam) => SupportTeam.name === supportbot.Staff
+      ) ||
+      interaction.guild.roles.cache.find(
+        (SupportTeam) => SupportTeam.id === supportbot.Staff
+      );
+    let Admins =
+      interaction.guild.roles.cache.find(
+        (AdminUser) => AdminUser.name === supportbot.Admin
+      ) ||
+      interaction.guild.roles.cache.find(
+        (AdminUser) => AdminUser.id === supportbot.Admin
+      );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      interaction.member.roles.cache.has(SupportStaff.id) ||
+      interaction.member.roles.cache.has(Admins.id)
+    ) {
+      if (!interaction.channel.name.startsWith(`${supportbot.TicketPrefix}`)) {
+        const Exists = new Discord.MessageEmbed()
+          .setTitle("No Ticket Found!")
+          .setDescription(`${supportbot.NoValidTicket}`)
+          .setColor(supportbot.WarningColour);
+        return interaction.reply({ embeds: [Exists] });
+      }
+
+      let uMember = interaction.options.getUser("user");
+      const UserNotExist = new Discord.MessageEmbed()
+        .setTitle("User Not Found!")
+        .setDescription(
+          `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketAdd} <user#0000>\``
+        )
+        .setColor(supportbot.ErrorColour);
+
+      if (!uMember) return interaction.reply({ embeds: [UserNotExist] });
+
+      interaction.channel.permissionOverwrites.edit(uMember, {
+        VIEW_CHANNEL: true,
+        READ_MESSAGE_HISTORY: true,
+        SEND_MESSAGES: true,
+      });
+
+      const Complete = new Discord.MessageEmbed()
+        .setTitle("User Added!")
+        .setDescription(supportbot.AddedUser.replace(/%user%/g, uMember.id))
+        .setTimestamp()
+        .setColor(supportbot.EmbedColour);
+      interaction.reply({ embeds: [Complete] });
+    } else {
+      return interaction.reply({ embeds: [NoPerms] });
+    }
+  },
+});

Commands/close.js

@@ -0,0 +1,231 @@
+// SupportBot | Emerald Services
+// Close Ticket Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+const TicketNumberID = require("../Structures/TicketID.js");
+
+async function asyncForEach(array, callback) {
+  for (let index = 0; index < array.length; index++) {
+    await callback(array[index], index, array);
+  }
+}
+
+module.exports = new Command({
+  name: cmdconfig.CloseTicket,
+  description: cmdconfig.CloseTicketDesc,
+  slashCommandOptions: [
+    {
+      name: "reason",
+      description: "Ticket Close Reason",
+      type: "STRING",
+    },
+  ],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    if (!interaction.channel.name.startsWith(`${supportbot.TicketPrefix}`)) {
+      const Exists = new Discord.MessageEmbed()
+        .setTitle("No Ticket Found!")
+        .setDescription(`${supportbot.NoValidTicket}`)
+        .setColor(supportbot.WarningColour);
+      return interaction.reply({ embed: Exists });
+    }
+
+    if (supportbot.CloseConfirmation) {
+      const CloseTicketRequest = new Discord.MessageEmbed()
+        .setTitle(`**${supportbot.ClosingTicket}**`)
+        .setDescription(
+          `Please confirm by repeating the following word.. \`${supportbot.ClosingConfirmation_Word}\` `
+        )
+        .setColor(supportbot.EmbedColour);
+
+      interaction
+        .reply(CloseTicketRequest)
+        .then((m) => {
+          interaction.channel
+            .awaitMessages(
+              (response) =>
+                response.content.toLowerCase() ===
+                supportbot.ClosingConfirmation_Word,
+              {
+                max: 1,
+                time: 20000,
+                errors: ["time"],
+              }
+            )
+            .then((collected) => {
+              let logChannel =
+                interaction.guild.channels.cache.find(
+                  (channel) => channel.name === supportbot.TranscriptLog
+                ) ||
+                interaction.guild.channels.cache.find(
+                  (channel) => channel.id === supportbot.TranscriptLog
+                );
+              let user = interaction.user;
+              let reason =
+                interaction.options.getString("reason") ||
+                "No Reason Provided.";
+
+              let name = interaction.channel.name;
+              let ticketChannel = interaction.channel;
+
+              interaction
+                .reply(`**${supportbot.ClosingTicket}**`)
+
+                .then(() => {
+                  const logEmbed = new Discord.MessageEmbed()
+                    .setTitle(supportbot.TranscriptTitle)
+                    .setColor(supportbot.EmbedColour)
+                    .setFooter(supportbot.EmbedFooter)
+                    .addField("Closed By", interaction.user.tag)
+                    .addField("Reason", reason);
+
+                  interaction.channel.interactions
+                    .fetch({ limit: 100 })
+                    .then((msgs) => {
+                      let html = "";
+
+                      msgs = msgs.sort(
+                        (a, b) => a.createdTimestamp - b.createdTimestamp
+                      );
+                      html += `<style>* {background-color: #2c2f33;color: #fff;font-family: Arial, Helvetica, sans-serif;}</style>`;
+                      html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
+                      html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
+                      html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
+
+                      msgs.forEach((msg) => {
+                        if (msg.content) {
+                          html += `<strong>User:</strong> ${msg.author.tag}<br>`;
+                          html += `<strong>Message:</strong> ${msg.content}<br>`;
+                          html += `-----<br><br>`;
+                        }
+                      });
+
+                      logChannel.send({ embeds: [logEmbed] }).catch((err) => {
+                        interaction.reply(err);
+                      });
+
+                      let file = new Discord.MessageAttachment(
+                        Buffer.from(html),
+                        `${name}.html`
+                      );
+                      logChannel
+                        .send({ embeds: [logEmbed], files: [file] })
+                        .catch((err) => {
+                          interaction.reply(err);
+                        });
+
+                      interaction.channel.delete().catch((error) => {
+                        if (
+                          error.code !==
+                          Discord.Constants.APIErrors.UNKNOWN_CHANNEL
+                        ) {
+                          console.error(
+                            "Failed to delete the interaction:",
+                            error
+                          );
+                        }
+                      });
+                    });
+                });
+            });
+        })
+        .catch(() => {
+          interaction
+            .followUp({
+              content: "The request to close the ticket has timed out.",
+            })
+            .then((m2) => setTimeout(() => interaction.channel.delete(3000)));
+        });
+    }
+
+    if (!supportbot.CloseConfirmation) {
+      let logChannel =
+        interaction.guild.channels.cache.find(
+          (channel) => channel.name === supportbot.TranscriptLog
+        ) ||
+        interaction.guild.channels.cache.find(
+          (channel) => channel.id === supportbot.TranscriptLog
+        );
+      let user = interaction.user;
+      let reason =
+        (await interaction.options.getString("reason")) ||
+        "No Reason Provided.";
+
+      let name = interaction.channel.name;
+      let ticketChannel = interaction.channel;
+
+      interaction
+        .reply(`**${supportbot.ClosingTicket}**`)
+
+        .then(() => {
+          const logEmbed = new Discord.MessageEmbed()
+            .setTitle(supportbot.TranscriptTitle)
+            .setColor(supportbot.EmbedColour)
+            .setFooter(supportbot.EmbedFooter)
+            .addField("Closed By", interaction.user.tag)
+            .addField("Reason", reason);
+
+          interaction.channel.interactions
+            .fetch({ limit: 100 })
+            .then((msgs) => {
+              let html = "";
+
+              msgs = msgs.sort(
+                (a, b) => a.createdTimestamp - b.createdTimestamp
+              );
+              html += `<style>* {background-color: #2c2f33;color: #fff;font-family: Arial, Helvetica, sans-serif;}</style>`;
+              html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
+              html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
+              html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
+
+              msgs.forEach((msg) => {
+                if (msg.content) {
+                  html += `<strong>User:</strong> ${msg.author.tag}<br>`;
+                  html += `<strong>Message:</strong> ${msg.content}<br>`;
+                  html += `-----<br><br>`;
+                }
+              });
+
+              logChannel.send({ embeds: [logEmbed] }).catch((err) => {
+                interaction.reply(err);
+              });
+
+              let file = new Discord.MessageAttachment(
+                Buffer.from(html),
+                `${name}.html`
+              );
+              logChannel
+                .send({ embeds: [logEmbed], files: [file] })
+                .catch((err) => {
+                  interaction.reply(err);
+                });
+
+              interaction.channel.delete().catch((error) => {
+                if (
+                  error.code !== Discord.Constants.APIErrors.UNKNOWN_CHANNEL
+                ) {
+                  console.error("Failed to delete the interaction:", error);
+                }
+              });
+            });
+        })
+        .catch(() => {
+          interaction
+            .followUp({
+              content: "The request to close the ticket has timed out.",
+            })
+            .then((m2) => setTimeout(() => interaction.channel.delete(3000)));
+        });
+    }
+  },
+});

Commands/embed.js

@@ -0,0 +1,74 @@
+// SupportBot | Emerald Services
+// Embed Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.EmbedCommand,
+  description: cmdconfig.EmbedCommandDesc,
+  slashCommandOptions: [
+    {
+      name: "title",
+      description: "Embed Title",
+      type: "STRING",
+    },
+
+    {
+      name: "message",
+      description: "Embed Message",
+      type: "STRING",
+    },
+  ],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    let SupportStaff =
+      interaction.guild.roles.cache.find(
+        (SupportTeam) => SupportTeam.name === supportbot.Staff
+      ) ||
+      interaction.guild.roles.cache.find(
+        (SupportTeam) => SupportTeam.id === supportbot.Staff
+      );
+    let Admins =
+      interaction.guild.roles.cache.find(
+        (AdminUser) => AdminUser.name === supportbot.Admin
+      ) ||
+      interaction.guild.roles.cache.find(
+        (AdminUser) => AdminUser.id === supportbot.Admin
+      );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      interaction.member.roles.cache.has(SupportStaff.id) ||
+      interaction.member.roles.cache.has(Admins.id)
+    ) {
+      const EmbedTitle = interaction.options.getString("title");
+      const EmbedSubject = interaction.options.getString("message");
+
+      const EmbedMsg = new Discord.MessageEmbed()
+        .setTitle(EmbedTitle)
+        .setDescription(EmbedSubject);
+
+      interaction.reply({
+        embeds: [EmbedMsg],
+      });
+    } else {
+      return interaction.reply({ embeds: [NoPerms] });
+    }
+  },
+});

Commands/help.js

@@ -0,0 +1,106 @@
+// SupportBot | Emerald Services
+// Help Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+async function asyncForEach(array, callback) {
+  for (let index = 0; index < array.length; index++) {
+    await callback(array[index], index, array);
+  }
+}
+
+module.exports = new Command({
+  name: cmdconfig.HelpCommand,
+  description: cmdconfig.HelpCommandDesc,
+  slashCommandOptions: [],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    let SupportStaff =
+      interaction.guild.roles.cache.find(
+        (adminRole) => adminRole.name === supportbot.Staff
+      ) ||
+      interaction.guild.roles.cache.find(
+        (staffRole) => staffRole.id === supportbot.Staff
+      );
+    let AdminStaff =
+      interaction.guild.roles.cache.find(
+        (adminRole) => adminRole.name === supportbot.Admin
+      ) ||
+      interaction.guild.roles.cache.find(
+        (adminRole) => adminRole.id === supportbot.Admin
+      );
+
+    if (supportbot.HelpMenu) {
+      let botCommands = "";
+      botCommands += `**/${cmdconfig.HelpCommand}** ${cmdconfig.HelpCommandDesc}\n`;
+      botCommands += `**/${cmdconfig.InfoCommand}** ${cmdconfig.InfoCommandDesc}\n`;
+      botCommands += `**/${cmdconfig.PingCommand}** ${cmdconfig.PingCommandDesc}\n`;
+
+      let ticketCommands = "";
+      ticketCommands += `**/${cmdconfig.OpenTicket}** ${cmdconfig.OpenTicketDesc}\n`;
+      ticketCommands += `**/${cmdconfig.CloseTicket}** ${cmdconfig.CloseTicketDesc}\n`;
+
+      let staffCommands = "";
+      staffCommands += `**/${cmdconfig.TicketAdd}** ${cmdconfig.TicketAddDesc}\n`;
+      staffCommands += `**/${cmdconfig.TicketRemove}** ${cmdconfig.TicketRemoveDesc}\n`;
+
+      const HelpEmbed1 = new Discord.MessageEmbed()
+        .setTitle(supportbot.Name + " Commands")
+        .setThumbnail(interaction.user.displayAvatarURL())
+
+        .addFields(
+          {
+            name: "🖥️ General Commands\n",
+            value: `${botCommands}\n`,
+            inline: false,
+          },
+          {
+            name: "🎫 Support Commands\n",
+            value: `${ticketCommands}\n`,
+            inline: false,
+          }
+        )
+
+        .setColor(supportbot.EmbedColour)
+        .setFooter(supportbot.EmbedFooter, interaction.user.displayAvatarURL());
+
+      if (interaction.member.roles.cache.has(SupportStaff.id)) {
+        HelpEmbed1.addFields({
+          name: "🔐 Staff Commands\n",
+          value: `${staffCommands}\n`,
+          inline: false,
+        });
+      } else {
+        if (interaction.member.roles.cache.has(AdminStaff.id)) {
+          HelpEmbed1.addFields({
+            name: "🔐 Staff Commands\n",
+            value: `${staffCommands}\n`,
+            inline: false,
+          });
+        }
+      }
+
+      if (supportbot.SendHelpPage === "dm") {
+        interaction.user.reply({
+          embeds: [HelpEmbed1],
+        });
+      }
+
+      if (supportbot.SendHelpPage === "channel") {
+        interaction.reply({
+          embeds: [HelpEmbed1],
+        });
+      }
+    }
+  },
+});

Commands/info.js

@@ -0,0 +1,40 @@
+// SupportBot | Emerald Services
+// Info Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.InfoCommand,
+  description: cmdconfig.InfoCommandDesc,
+  slashCommandOptions: [],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    const InfoButton = new Discord.MessageButton()
+      .setLabel(supportbot.InfoButtonText)
+      .setURL(supportbot.InfoURL)
+      .setStyle("LINK");
+
+    const inforow = new Discord.MessageActionRow().addComponents(InfoButton);
+
+    const InfoEmbed = new Discord.MessageEmbed()
+      .setURL(supportbot.InfoURL)
+      .setTitle(supportbot.InfoTitle)
+      .setDescription(supportbot.AboutMe)
+      .setColor(supportbot.InfoColour);
+
+    interaction.reply({
+      embeds: [InfoEmbed],
+      components: [inforow],
+    });
+  },
+});

Commands/ping.js

@@ -0,0 +1,32 @@
+// SupportBot | Emerald Services
+// Ping Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.PingCommand,
+  description: cmdconfig.PingCommandDesc,
+  slashCommandOptions: [],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    const PingEmbed = new Discord.MessageEmbed()
+      .setDescription(
+        `:ping_pong: **Ping:** \`${interaction.client.ws.ping} ms\``
+      )
+      .setColor(supportbot.EmbedColour);
+
+    interaction.reply({
+      embeds: [PingEmbed],
+    });
+  },
+});

Commands/remove.js

@@ -0,0 +1,95 @@
+// SupportBot | Emerald Services
+// Ticket Remove Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+async function asyncForEach(array, callback) {
+  for (let index = 0; index < array.length; index++) {
+    await callback(array[index], index, array);
+  }
+}
+
+module.exports = new Command({
+  name: cmdconfig.TicketRemove,
+  description: cmdconfig.TicketRemoveDesc,
+  slashCommandOptions: [
+    {
+      name: "user",
+      description: "User to remove",
+      type: "USER",
+      required: true,
+    },
+  ],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    let SupportStaff =
+      interaction.guild.roles.cache.find(
+        (SupportTeam) => SupportTeam.name === supportbot.Staff
+      ) ||
+      interaction.guild.roles.cache.find(
+        (SupportTeam) => SupportTeam.id === supportbot.Staff
+      );
+    let Admins =
+      interaction.guild.roles.cache.find(
+        (AdminUser) => AdminUser.name === supportbot.Admin
+      ) ||
+      interaction.guild.roles.cache.find(
+        (AdminUser) => AdminUser.id === supportbot.Admin
+      );
+
+    const NoPerms = new Discord.MessageEmbed()
+      .setTitle("Invalid Permissions!")
+      .setDescription(
+        `${supportbot.IncorrectPerms}\n\nRole Required: \`${supportbot.Staff}\` or \`${supportbot.Admin}\``
+      )
+      .setColor(supportbot.WarningColour);
+
+    if (
+      interaction.member.roles.cache.has(SupportStaff.id) ||
+      interaction.member.roles.cache.has(Admins.id)
+    ) {
+      if (!interaction.channel.name.startsWith(`${supportbot.TicketPrefix}`)) {
+        const Exists = new Discord.MessageEmbed()
+          .setTitle("No Ticket Found!")
+          .setDescription(`${supportbot.NoValidTicket}`)
+          .setColor(supportbot.WarningColour);
+        return interaction.reply({ embeds: [Exists] });
+      }
+
+      let uMember = interaction.options.getUser("user");
+      const UserNotExist = new Discord.MessageEmbed()
+        .setTitle("User Not Found!")
+        .setDescription(
+          `${supportbot.UserNotFound}\n\nTry Again:\`/${cmdconfig.TicketRemove} <user#0000>\``
+        )
+        .setColor(supportbot.ErrorColour);
+
+      if (!uMember) return interaction.reply({ embeds: [UserNotExist] });
+
+      interaction.channel.permissionOverwrites.edit(uMember, {
+        VIEW_CHANNEL: false,
+        READ_MESSAGE_HISTORY: false,
+        SEND_MESSAGES: false,
+      });
+
+      const Complete = new Discord.MessageEmbed()
+        .setTitle("User Removed!")
+        .setDescription(supportbot.RemovedUser.replace(/%user%/g, uMember.id))
+        .setTimestamp()
+        .setColor(supportbot.EmbedColour);
+      interaction.reply({ embeds: [Complete] });
+    } else {
+      return interaction.reply({ embeds: [NoPerms] });
+    }
+  },
+});

Commands/suggest.js

@@ -0,0 +1,68 @@
+// SupportBot | Emerald Services
+// Ping Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+
+module.exports = new Command({
+  name: cmdconfig.SuggestCommand,
+  description: cmdconfig.SuggestCommandDesc,
+  slashCommandOptions: [
+    {
+      name: "suggestion",
+      description: "Create a Suggestion",
+      type: "STRING",
+    },
+  ],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    const suggestChannel =
+      interaction.guild.channels.cache.find(
+        (channel) => channel.name === supportbot.SuggestionChannel
+      ) ||
+      interaction.guild.channels.cache.find(
+        (channel) => channel.id === supportbot.SuggestionChannel
+      );
+
+    const NoChannel = new Discord.MessageEmbed()
+      .setTitle("Missing Channel!")
+      .setDescription(`${supportbot.InvalidChannel}`)
+      .setColor(supportbot.ErrorColour);
+
+    if (!suggestChannel) return interaction.reply({ embeds: [NoChannel] });
+
+    let suggestion = interaction.options.getString("suggestion");
+
+    const SuggestEmbed = new Discord.MessageEmbed()
+      .addField("Suggestion", suggestion, true)
+      .addField("From", `<@${interaction.user.id}>`)
+      .setThumbnail(interaction.user.displayAvatarURL())
+      .setFooter(supportbot.EmbedFooter, interaction.user.displayAvatarURL())
+      .setColor(supportbot.EmbedColour);
+
+    const suggestionMsg = await suggestChannel.send({ embeds: [SuggestEmbed] });
+    if (supportbot.SuggestionUpvote && supportbot.SuggestionDownvote) {
+      suggestionMsg.react(supportbot.SuggestionUpvote);
+      suggestionMsg.react(supportbot.SuggestionDownvote);
+    }
+
+    const Submitted = new Discord.MessageEmbed()
+      .setTitle("Suggestion Submitted!")
+      .setDescription(
+        `:white_check_mark: You have successfully submitted a suggestion.`
+      )
+      .addField("Sent to:", `<#${suggestChannel.id}>`)
+      .setColor(supportbot.SuccessColour);
+
+    return interaction.reply({ embeds: [Submitted] });
+  },
+});

Commands/ticket.js

@@ -0,0 +1,362 @@
+// SupportBot | Emerald Services
+// Ticket Command
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Command = require("../Structures/Command.js");
+const TicketNumberID = require("../Structures/TicketID.js");
+
+async function asyncForEach(array, callback) {
+  for (let index = 0; index < array.length; index++) {
+    await callback(array[index], index, array);
+  }
+}
+
+module.exports = new Command({
+  name: cmdconfig.OpenTicket,
+  description: cmdconfig.OpenTicketDesc,
+  slashCommandOptions: [
+    {
+      name: "reason",
+      description: "Ticket Reason",
+      type: "STRING",
+    },
+  ],
+  permission: "SEND_MESSAGES",
+
+  async run(interaction) {
+    let reactionUser = interaction.guild.members.cache.get(interaction.user.id);
+
+    if (
+      reactionUser.roles.cache.find(
+        (role) => role.name === supportbot.TicketBlackListRole
+      ) ||
+      reactionUser.roles.cache.find(
+        (role) => role.id === supportbot.TicketBlackListRole
+      )
+    ) {
+      return interaction
+        .reply({
+          content: `<@${interaction.user.id}> ${supportbot.TicketBlackListMessage}`,
+        })
+        .then((msg) => {
+          setTimeout(() => msg.delete(), 3500);
+        });
+    }
+
+    // Ticket ID
+    let ticketNumberID = TicketNumberID.pad(interaction.guild.id);
+
+    // Ticket Subject
+    const TicketSubject =
+      interaction.options?.getString("reason") || supportbot.NoTicketSubject;
+
+    const TicketExists = new Discord.MessageEmbed()
+      .setTitle("Ticket Exists!")
+      .setDescription(`${supportbot.TicketExists}`)
+      .setColor(supportbot.WarningColour);
+
+    if (
+      await interaction.guild.channels.cache.find((ticketChannel) => {
+        ticketChannel.name === `${supportbot.TicketPrefix}${ticketNumberID}`;
+      })
+    ) {
+      return interaction.reply({ embeds: [TicketExists] });
+    }
+    const Staff =
+      interaction.guild.roles.cache.find(
+        (SupportTeam) => SupportTeam.name === supportbot.Staff
+      ) ||
+      interaction.guild.roles.cache.find(
+        (SupportTeam) => SupportTeam.id === supportbot.Staff
+      );
+    const Admins =
+      interaction.guild.roles.cache.find(
+        (AdminUser) => AdminUser.name === supportbot.Admin
+      ) ||
+      interaction.guild.roles.cache.find(
+        (AdminUser) => AdminUser.id === supportbot.Admin
+      );
+    const DeptRole1 =
+      interaction.guild.roles.cache.find(
+        (DepartmentRole) =>
+          DepartmentRole.name === `${supportbot.DepartmentRole_1}`
+      ) ||
+      interaction.guild.roles.cache.find(
+        (DepartmentRole) =>
+          DepartmentRole.id === `${supportbot.DepartmentRole_1}`
+      );
+    const DeptRole2 =
+      interaction.guild.roles.cache.find(
+        (DepartmentRole) =>
+          DepartmentRole.name === `${supportbot.DepartmentRole_2}`
+      ) ||
+      interaction.guild.roles.cache.find(
+        (DepartmentRole) =>
+          DepartmentRole.id === `${supportbot.DepartmentRole_2}`
+      );
+    const DeptRole3 =
+      interaction.guild.roles.cache.find(
+        (DepartmentRole) =>
+          DepartmentRole.name === `${supportbot.DepartmentRole_3}`
+      ) ||
+      interaction.guild.roles.cache.find(
+        (DepartmentRole) =>
+          DepartmentRole.id === `${supportbot.DepartmentRole_3}`
+      );
+    const Author = interaction.user;
+    const Everyone = interaction.guild.id;
+    const ticketChannel = await interaction.guild.channels.create(
+      `${supportbot.TicketPrefix}${ticketNumberID}`,
+      {
+        type: "GUILD_TEXT",
+      }
+    );
+
+    if (
+      interaction.channel.name === supportbot.ReactionChannel ||
+      interaction.channel.id === supportbot.ReactionChannel
+    ) {
+      const CreatedTicket = new Discord.MessageEmbed()
+        .setDescription(
+          supportbot.TicketCreatedAlert.replace(
+            /%ticketauthor%/g,
+            interaction.user.id
+          )
+            .replace(/%ticketid%/g, ticketChannel.id)
+            .replace(/%ticketusername%/g, interaction.user.username)
+        )
+        .setColor(supportbot.EmbedColour);
+      interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
+    } else {
+      const CreatedTicket = new Discord.MessageEmbed()
+        .setDescription(
+          supportbot.TicketCreatedAlert.replace(
+            /%ticketauthor%/g,
+            interaction.user.id
+          )
+            .replace(/%ticketid%/g, ticketChannel.id)
+            .replace(/%ticketusername%/g, interaction.user.username)
+        )
+        .setColor(supportbot.EmbedColour);
+      interaction.reply({ embeds: [CreatedTicket], ephemeral: true });
+    }
+    let AllowArr = [Staff, Staff, Admins, Author];
+    await asyncForEach(AllowArr, (index) => {
+      ticketChannel.permissionOverwrites.create(index, { VIEW_CHANNEL: true });
+    });
+
+    let DenyArr = [Everyone];
+    await asyncForEach(DenyArr, (index) => {
+      ticketChannel.permissionOverwrites.create(index, { VIEW_CHANNEL: false });
+    });
+
+    let TicketCategory =
+      interaction.guild.channels.cache.find(
+        (category) => category.name === supportbot.TicketCategory
+      ) ||
+      interaction.guild.channels.cache.find(
+        (category) => category.id === supportbot.TicketCategory
+      );
+    if (TicketCategory) {
+      ticketChannel.setParent(TicketCategory.id);
+    }
+
+    if (supportbot.AllowTicketMentions) {
+      ticketChannel.send({ content: `${interaction.user}` });
+    }
+
+    const TicketMessage = new Discord.MessageEmbed()
+      .setTitle(
+        supportbot.Ticket_Title.replace(/%ticketauthor%/g, interaction.user.id)
+          .replace(/%ticketid%/g, ticketChannel.id)
+          .replace(/%ticketusername%/g, interaction.user.username)
+      )
+      .setDescription(
+        supportbot.TicketMessage.replace(/%ticketauthor%/g, interaction.user.id)
+          .replace(/%ticketid%/g, ticketChannel.id)
+          .replace(/%ticketusername%/g, interaction.user.username)
+      )
+      .setColor(supportbot.EmbedColour);
+
+    if (supportbot.TicketSubject === "embed") {
+      if (TicketSubject != "No Reason Provided.") {
+        TicketMessage.addFields({ name: "Reason", value: TicketSubject });
+      }
+    }
+
+    if (supportbot.TicketSubject === "description") {
+      if (TicketSubject != "No Reason Provided.") {
+        ticketChannel.setTopic(
+          `Reason: ${TicketSubject}  -  User ID: ${interaction.user.id}  -  Ticket: ${ticketChannel.name}`
+        );
+      }
+    }
+
+    if (supportbot.TicketDepartments) {
+      TicketMessage.addFields({
+        name: "Departments",
+        value: ` **${supportbot.DepartmentTitle_1}**\n **${supportbot.DepartmentTitle_2}**\n **${supportbot.DepartmentTitle_3}**`,
+      });
+    }
+    const CloseButton = new Discord.MessageButton()
+      .setCustomId("ticketclose")
+      .setLabel("Close")
+      .setStyle(supportbot.TicketCloseColour)
+      .setEmoji(supportbot.TicketCloseEmoji);
+
+    const LockButton = new Discord.MessageButton()
+      .setCustomId("ticketlock")
+      .setLabel("Lock")
+      .setStyle(supportbot.TicketLockColour)
+      .setEmoji(supportbot.TicketLockEmoji);
+
+    const row2 = new Discord.MessageActionRow().addComponents(
+      CloseButton,
+      LockButton
+    );
+
+    if (supportbot.TicketDepartments) {
+      let DenyArr = [DeptRole1, DeptRole2, DeptRole3];
+      await asyncForEach(DenyArr, (index) => {
+        ticketChannel.permissionOverwrites.create(index, {
+          VIEW_CHANNEL: false,
+        });
+      });
+      const Department1Button = new Discord.MessageButton()
+        .setCustomId("Department1")
+        .setLabel(`${supportbot.DepartmentTitle_1}`)
+        .setStyle(supportbot.TicketDept1Colour)
+        .setEmoji(supportbot.TicketDept1Emoji);
+
+      const Department2Button = new Discord.MessageButton()
+        .setCustomId("Department2")
+        .setLabel(`${supportbot.DepartmentTitle_2}`)
+        .setStyle(supportbot.TicketDept2Colour)
+        .setEmoji(supportbot.TicketDept2Emoji);
+
+      const Department3Button = new Discord.MessageButton()
+        .setCustomId("Department3")
+        .setLabel(`${supportbot.DepartmentTitle_3}`)
+        .setStyle(supportbot.TicketDept3Colour)
+        .setEmoji(supportbot.TicketDept3Emoji);
+
+      const row = new Discord.MessageActionRow().addComponents(
+        Department1Button,
+        Department2Button,
+        Department3Button
+      );
+
+      const m = await ticketChannel.send({
+        embeds: [TicketMessage],
+        components: [row],
+      });
+
+      const filter = (i) => {
+        i.deferUpdate();
+        return i.user.id === interaction.user.id;
+      };
+      const collector = m.createMessageComponentCollector({
+        filter,
+        max: 1,
+        componentType: "BUTTON",
+        time: 60000,
+      });
+
+      collector.on("collect", async (i) => {
+        if (i.customId === "Department1") {
+          ticketChannel.permissionOverwrites.edit(DeptRole1, {
+            VIEW_CHANNEL: true,
+            READ_MESSAGE_HISTORY: true,
+            SEND_MESSAGES: true,
+          });
+
+          if (!supportbot.AllowStaff) {
+            ticketChannel.permissionOverwrites.edit(Staff, {
+              VIEW_CHANNEL: false,
+              READ_MESSAGE_HISTORY: false,
+              SEND_MESSAGES: false,
+            });
+          }
+
+          const Department1 = new Discord.MessageEmbed()
+            .setDescription(
+              `> Thank for reaching out to the **${supportbot.DepartmentTitle_1} Department**. Please provide us information regarding your query.`
+            )
+            .setColor(supportbot.EmbedColour);
+          ticketChannel.send({ embeds: [Department1] });
+
+          if (supportbot.AllowTicketMentions) {
+            ticketChannel.send({ content: `@here` });
+          }
+        }
+        i.message.edit({ embeds: [TicketMessage], components: [row2] });
+
+        if (i.customId === "Department2") {
+          ticketChannel.permissionOverwrites.edit(DeptRole2, {
+            VIEW_CHANNEL: true,
+            READ_MESSAGE_HISTORY: true,
+            SEND_MESSAGES: true,
+          });
+
+          if (!supportbot.AllowStaff) {
+            ticketChannel.permissionOverwrites.edit(Staff, {
+              VIEW_CHANNEL: false,
+              READ_MESSAGE_HISTORY: false,
+              SEND_MESSAGES: false,
+            });
+          }
+
+          const Department2 = new Discord.MessageEmbed()
+            .setDescription(
+              `> Thank for reaching out to the **${supportbot.DepartmentTitle_2} Department**. Please provide us information regarding your query.`
+            )
+            .setColor(supportbot.EmbedColour);
+          ticketChannel.send({ embeds: [Department2] });
+
+          if (supportbot.AllowTicketMentions) {
+            ticketChannel.send({ content: `@here` });
+          }
+
+          i.message.edit({ embeds: [TicketMessage], components: [row2] });
+        }
+        if (i.customId === "Department3") {
+          ticketChannel.permissionOverwrites.edit(DeptRole3, {
+            VIEW_CHANNEL: true,
+            READ_MESSAGE_HISTORY: true,
+            SEND_MESSAGES: true,
+          });
+
+          if (!supportbot.AllowStaff) {
+            ticketChannel.permissionOverwrites.edit(Staff, {
+              VIEW_CHANNEL: false,
+              READ_MESSAGE_HISTORY: false,
+              SEND_MESSAGES: false,
+            });
+          }
+
+          const Department3 = new Discord.MessageEmbed()
+            .setDescription(
+              `> Thank for reaching out to the **${supportbot.DepartmentTitle_3} Department**. Please provide us information regarding your query.`
+            )
+            .setColor(supportbot.EmbedColour);
+          ticketChannel.send({ embeds: [Department3] });
+
+          if (supportbot.AllowTicketMentions) {
+            ticketChannel.send({ content: `@here` });
+          }
+          i.message.edit({ embeds: [TicketMessage], components: [row2] });
+        }
+      });
+    } else {
+      ticketChannel.send({ embeds: [TicketMessage], components: [row2] });
+    }
+  },
+});

Configs/commands.yml

@@ -0,0 +1,39 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+# -------------------------------
+#   Command Name Configuration
+# -------------------------------
+
+TicketAdd: "add"
+TicketRemove: "remove"
+OpenTicket: "ticket"
+CloseTicket: "close"
+InfoCommand: "info"
+PingCommand: "ping"
+HelpCommand: "help"
+EmbedCommand: "embed"
+SuggestCommand: "suggest"
+
+# ---------------------------------------
+#   Command Description Configuration
+# ---------------------------------------
+
+TicketAddDesc: "Add a user to a support ticket."
+TicketRemoveDesc: "Remove a user from a support ticket."
+OpenTicketDesc: "Open a new support ticket."
+CloseTicketDesc: "Close your support ticket."
+InfoCommandDesc: "Get information about the brand."
+PingCommandDesc: "Pong!"
+HelpCommandDesc: "Get a list of all the commands."
+EmbedCommandDesc: "Send a message as an embed."
+SuggestCommandDesc: "Suggest a feature for the server."

Configs/supportbot.yml

@@ -0,0 +1,194 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+SupportBot_Version: "7.2"
+
+# -------------------------
+#   General Configuration
+# -------------------------
+
+Name: "SupportBot"
+# No Prefix, as everything uses the new Slash (/) Commands feature!
+Token: "BOT_TOKEN"
+
+# -------------------------
+#  Activity Configuration
+# -------------------------
+
+BotActivity: "Need Help? /ticket"
+
+StreamingURL: "https://www.twitch.tv/YOUR_TWITCH_NAME"
+# Set The ActivityType to "STREAMING" for a streaming status!
+
+ActivityType: "PLAYING"
+# Activity status can either be PLAYING, WATCHING, LISTENING or STREAMING.
+
+# -------------------------
+#  Embed Configuration
+# -------------------------
+
+EmbedColour: "#f74343"
+EmbedFooter: "SupportBot | An Advanced Ticket System"
+
+ErrorColour: "#d12519"
+SuccessColour: "#04b545"
+WarningColour: "#fca117"
+
+# -------------------------
+#  Information Configuration
+# -------------------------
+
+InfoTitle: "Information"
+AboutMe: "Hi, I'm SupportBot an advanced discord ticket bot with 100% customization! [Download](https://emeraldsrv.dev/download)"
+
+InfoButtonText: "Visit Site"
+InfoURL: "https://emeraldsrv.dev"
+InfoColour: "#f74343"
+
+# -------------------------
+#  Help Configuration
+# -------------------------
+
+HelpMenu: true # Do not change!
+SendHelpPage: "channel" # Set to channel or dm
+
+# -------------------------
+#  Role Configuration
+# -------------------------
+
+AutoRole: true
+AutoRole_Role: "Member"
+LockdownRole: "@everyone"
+
+Staff: "Staff"
+Admin: "Project Developer"
+TicketBlackListRole: "Blacklisted"
+
+# ----------------------------
+#  Suggestions Configuration
+# ----------------------------
+
+SuggestionChannel: "suggestions"
+
+# -------------------------
+#  Tickets Configuration
+# -------------------------
+
+TicketCategory: "Tickets"
+TicketPrefix: "ticket-" # The prefix for ticket channel names
+
+TicketLog: "logs"
+TranscriptLog: "transcripts"
+
+TranscriptTitle: "Ticket Transcript"
+TicketLog_Title: "Ticket Log"
+TicketBlackListMessage: "You are not allowed to open a ticket"
+
+TicketSubject: "description"
+# "description" will displays the ticket reason within the channel description
+# "embed" will displays the ticket reason within the ticket embed
+
+AllowTicketMentions: true
+# Set to true to allow the ticket to mention the author and the support team.
+# Set to false to dis-allow mentions within tickets.
+
+# --- Creation Config ---
+#      --- Start ---
+
+# Available Placeholders:
+
+# %ticketusername% - User who created the ticket.
+# <@%ticketauthor%> - Tags the user who created the ticket.
+# <#%ticketid%> - Mentions the ticket channel.
+
+Ticket_Title: "Server Support | %ticketusername%"
+TicketMessage: "Hello <@%ticketauthor%>, Thank you for creating a support ticket\nPlease wait patiently whilst a member of our team reaches out to you."
+
+Ticket_Thumbnail: "https://images.emojiterra.com/google/android-pie/512px/1f39f.png"
+NoTicketSubject: "No Reason Provided!"
+
+TicketCreatedAlert: ":ticket: Your support ticket has been created: <#%ticketid%>"
+
+AddedUser: "👍 <@%user%> has been added to this ticket"
+RemovedUser: "👍 <@%user%> has been removed from this ticket"
+
+# --- Buttons Config ---
+#      --- Start ---
+
+# Discord Button Colour Selection
+# PRIMARY - Blurple
+# DANGER - Red
+# SUCCESS - Green
+# Secondary - Grey
+
+TicketLockReaction: "🔒"
+TicketDeleteReaction: "⛔"
+LockTicketCategory: "Archive"
+
+TicketCloseEmoji: "❌"
+TicketDeleteEmoji: "⛔"
+TicketLockEmoji: "🔒"
+
+TicketCloseColour: "DANGER"
+TicketDeleteColour: "DANGER"
+TicketLockColour: "PRIMARY"
+
+TicketDept1Colour: "PRIMARY"
+TicketDept2Colour: "PRIMARY"
+TicketDept3Colour: "PRIMARY"
+
+TicketDept1Emoji: "1️⃣"
+TicketDept2Emoji: "2️⃣"
+TicketDept3Emoji: "3️⃣"
+
+TranscriptSavedMessage: "📝 **Transcript Saved!**"
+TicketLockMessage: "❌ **Ticket Locked!**"
+TicketDeleteMessage: "⚠ **Ticket Deleting!**" # Tickets deleting after 5 seconds by default.
+TicketDeleteTime: 5000 # Time must be set in milliseconds.
+
+# --- Departments Config ---
+#     --- Start ---
+
+TicketDepartments: true
+
+AllowStaff: true
+# If set to false users with the "Staff" role will not be able to view tickets
+# without a valid department role set below.
+
+# Set to false to allow "Staff" to see tickets whether its a department for them or not.
+
+DepartmentTitle_1: "General Support"
+DepartmentTitle_2: "Billing Support"
+DepartmentTitle_3: "Admin Team"
+# Ticket department title, This is the title for a ticket department to help users know what is available.
+
+DepartmentRole_1: "Support"
+DepartmentRole_2: "Support"
+DepartmentRole_3: "Admin"
+# Ticket roles are the roles that will be able to gain access to tickets depending on what department has been chosen.
+
+# --- Closing Config ---
+#    --- Start ---
+
+ClosingTicket: ":warning: You have requested to close your support ticket."
+ClosingConfirmation_Word: "confirm"
+CloseConfirmation: false
+
+# ---------------------------
+#  Error / Warning Messages
+# ---------------------------
+
+IncorrectPerms: ":x: **Err!** You do not have the correct permissions to use this command."
+InvalidChannel: ":x: **Err!** Channel not found. Please create it!"
+UserNotFound: ":x: **Err!** This user doesn't exist, Are they in this server?"
+NoValidTicket: ":warning: You cannot execute this command here."
+TicketExists: ":warning: This ticket cannot be opened, It already exists!"

Configs/ticket-panel.yml

@@ -0,0 +1,41 @@
+#      ___                            _    ___        _
+#    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+#     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+#     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+#                |_|  |_|
+#
+#           SupportBot created by Emerald Services
+#           Installed with MIT License
+#
+#           Discord Support: https://emeraldsrv.dev/discord
+#           Community Resources: https://emeraldsrv.dev/resources
+
+# -------------------------------
+#   Ticket Panel Configuration
+# -------------------------------
+
+TicketPanel: true
+
+# ----------------------------------------
+#   Ticket Panel Message Configuration
+# ----------------------------------------
+
+Channel: "create-ticket"
+ButtonEmoji: "📩"
+ButtonLabel: "Open Ticket"
+ButtonColour: "SUCCESS"
+# Colour Options:
+#   -> PRIMARY - Blurple
+#   -> SECONDARY - Grey
+#   -> SUCCESS - Green
+#   -> DANGER - Red
+
+PanelTitle: "Need Help? Create a Support Ticket."
+
+TicketPanel_Description: true
+TicketPanel_Thumbnail: false
+TicketPanel_Image: false
+
+PanelMessage: "Click the button to open a new support ticket."
+PanelThumbnail: "https://i.imgur.com/ieeZejl.png"
+PanelImage: "https://i.imgur.com/5NkcmDq.png"

Data/TicketData.json

@@ -0,0 +1,5 @@
+{
+    "854057237495676938": {
+        "id": 2
+    }
+}

Data/ticket-panel-id.yml

@@ -0,0 +1 @@
+TicketPanelID: ''

Events/interactionCreate.js

@@ -0,0 +1,183 @@
+// SupportBot | Emerald Services
+// Interaction Create Event
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const cmdconfig = yaml.load(fs.readFileSync("./Configs/commands.yml", "utf8"));
+
+const Event = require("../Structures/Event.js");
+
+module.exports = new Event("interactionCreate", (client, interaction) => {
+  if (interaction.isCommand()) {
+    const command = client.commands.find(
+      (cmd) => cmd.name.toLowerCase() == interaction.commandName
+    );
+
+    if (interaction.user.bot || !interaction.isCommand() || !interaction.guild)
+      return;
+
+    const NotValid = new Discord.MessageEmbed()
+      .setDescription(`:x: \`Invalid Command\` `)
+      .setColor(supportbot.ErrorColour);
+
+    if (!command)
+      return interaction.reply({
+        embeds: [NotValid],
+      });
+
+    const permission = interaction.member.permissions.has(command.permission);
+
+    const ValidPerms = new Discord.MessageEmbed()
+      .setDescription(
+        ":x: `Invalid Permissions` Do you have the correct permissions to execute this command?"
+      )
+      .setColor(supportbot.ErrorColour);
+
+    if (!permission)
+      return interaction.reply({
+        embeds: [ValidPerms],
+      });
+    interaction.user = interaction.user;
+    command.run(interaction);
+  }
+  if (interaction.isButton()) {
+    if (interaction.customId === "openticket") {
+      try {
+        const cmd = client.commands.get(cmdconfig.OpenTicket);
+        if (!cmd) return;
+        cmd.run(interaction);
+      } catch (error) {
+        console.error(error);
+      }
+    }
+
+    if (interaction.customId === "ticketclose") {
+      if (interaction.channel.name.startsWith(`${supportbot.TicketPrefix}`)) {
+        interaction.message.fetch();
+        interaction.deferUpdate();
+        const DeleteTicketEmbed = new Discord.MessageEmbed()
+          .setDescription(supportbot.TicketDeleteMessage)
+          .setColor(supportbot.EmbedColour);
+        interaction.channel.send({ embeds: [DeleteTicketEmbed] });
+
+        let logChannel =
+          interaction.guild.channels.cache.find(
+            (channel) => channel.name === supportbot.TranscriptLog
+          ) ||
+          interaction.guild.channels.cache.find(
+            (channel) => channel.id === supportbot.TranscriptLog
+          );
+
+        let user = interaction.user;
+        let name = interaction.channel.name;
+        let ticketChannel = interaction.channel;
+        let reason = "No Reason Provided.";
+
+        interaction.channel
+          .send({ content: `**${supportbot.ClosingTicket}**` })
+          .then(() => {
+            const logEmbed = new Discord.MessageEmbed()
+              .setTitle(supportbot.TranscriptTitle)
+              .setColor(supportbot.EmbedColour)
+              .setFooter(supportbot.EmbedFooter)
+              .addField("Closed By", user.username)
+              .addField("Reason", reason);
+
+            interaction.channel.messages.fetch({ limit: 100 }).then((msgs) => {
+              let html = "";
+
+              msgs = msgs.sort(
+                (a, b) => a.createdTimestamp - b.createdTimestamp
+              );
+              html += `<style>* {background-color: #2c2f33;color: #fff;font-family: Arial, Helvetica, sans-serif;}</style>`;
+              html += `<strong>Server Name:</strong> ${interaction.guild.name}<br>`;
+              html += `<strong>Ticket:</strong> ${ticketChannel.name}<br>`;
+              html += `<strong>Message:</strong> ${msgs.size} Messages<br><br><br>`;
+
+              msgs.forEach((msg) => {
+                if (msg.content) {
+                  html += `<strong>User:</strong> ${msg.author.tag}<br>`;
+                  html += `<strong>Message:</strong> ${msg.content}<br>`;
+                  html += `-----<br><br>`;
+                }
+              });
+
+              const TranscriptSavedEmbed = new Discord.MessageEmbed()
+                .setDescription(supportbot.TranscriptSavedMessage)
+                .setColor(supportbot.SuccessColour);
+              interaction.channel.send({ embeds: [TranscriptSavedEmbed] });
+
+              let file = new Discord.MessageAttachment(
+                Buffer.from(html),
+                `${name}.html`
+              );
+              logChannel.send({ embeds: [logEmbed], files: [file] });
+
+              setTimeout(
+                () => interaction.channel.delete(),
+                supportbot.TicketDeleteTime
+              );
+            });
+          });
+      }
+    }
+    if (interaction.customId === "ticketlock") {
+      if (interaction.channel.name.startsWith(`${supportbot.TicketPrefix}`)) {
+        interaction.message.fetch();
+        interaction.deferUpdate();
+        let Admin =
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.name === supportbot.Admin
+          ) ||
+          interaction.guild.roles.cache.find(
+            (AdminUser) => AdminUser.id === supportbot.Admin
+          );
+        let all = interaction.channel.permissionOverwrites.cache;
+
+        let parent =
+          interaction.guild.channels.cache.find(
+            (c) => c.name === `${supportbot.LockTicketCategory}`
+          ) ||
+          interaction.guild.channels.cache.find(
+            (c) => c.id === `${supportbot.LockTicketCategory}`
+          );
+        if (parent) {
+          interaction.channel.setParent(parent.id);
+        }
+
+        all.forEach((perm) => {
+          interaction.channel.permissionOverwrites.delete(perm.id);
+        });
+        interaction.channel.permissionOverwrites.create(Admin.id, {
+          VIEW_CHANNEL: true,
+        });
+
+        interaction.channel.permissionOverwrites.create(interaction.guild.id, {
+          VIEW_CHANNEL: false,
+        });
+
+        const ticketDeleteButton = new Discord.MessageButton()
+          .setCustomId("ticketclose")
+          .setLabel("Close")
+          .setStyle(supportbot.TicketDeleteColour)
+          .setEmoji(supportbot.TicketDeleteEmoji);
+
+        const row = new Discord.MessageActionRow().addComponents(
+          ticketDeleteButton
+        );
+        const ArchiveEmbed = new Discord.MessageEmbed()
+          .setTitle("Archived")
+          .setDescription(`Archived ${interaction.channel.name}`)
+          .setColor(`${supportbot.SuccessColour}`);
+
+        interaction.channel.send({ embeds: [ArchiveEmbed] });
+        interaction.message.edit({ components: [row] });
+      }
+    }
+  }
+});

Events/ready.js

@@ -0,0 +1,131 @@
+// SupportBot | Emerald Services
+// Ready Event
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+const panelconfig = yaml.load(
+  fs.readFileSync("./Configs/ticket-panel.yml", "utf8")
+);
+
+const Event = require("../Structures/Event.js");
+
+module.exports = new Event("ready", (client) => {
+  client.user.setActivity(supportbot.BotActivity, {
+    type: supportbot.ActivityType,
+    url: supportbot.StreamingURL,
+  });
+
+  console.log(`\u001b[32m`, `┏━━━┓╋╋╋╋╋╋╋╋╋╋╋╋╋┏┓┏━━┓╋╋╋┏┓`);
+  console.log(`\u001b[32m`, `┃┏━┓┃╋╋╋╋╋╋╋╋╋╋╋╋┏┛┗┫┏┓┃╋╋┏┛┗┓`);
+  console.log(`\u001b[32m`, `┃┗━━┳┓┏┳━━┳━━┳━━┳┻┓┏┫┗┛┗┳━┻┓┏┛`);
+  console.log(`\u001b[32m`, `┗━━┓┃┃┃┃┏┓┃┏┓┃┏┓┃┏┫┃┃┏━┓┃┏┓┃┃`);
+  console.log(`\u001b[32m`, `┃┗━┛┃┗┛┃┗┛┃┗┛┃┗┛┃┃┃┗┫┗━┛┃┗┛┃┗┓`);
+  console.log(`\u001b[32m`, `┗━━━┻━━┫┏━┫┏━┻━━┻┛┗━┻━━━┻━━┻━┛`);
+  console.log(`\u001b[32m`, `┗╋╋╋╋╋╋╋┃┃╋┃┃`);
+  console.log(`\u001b[32m`, `╋╋╋╋╋╋╋┗┛╋┗┛`);
+  console.log(`    `);
+  console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+  console.log(`    `);
+  console.log(
+    `\u001b[33m`,
+    `${supportbot.Name} v${supportbot.SupportBot_Version}`,
+    `\u001b[36m`,
+    `Connected to Discord`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Resources:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/resources`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Documentation:`,
+    `\u001b[36m`,
+    `https://supportbot.emeraldsrv.dev`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Discord:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/discord`
+  );
+  console.log(
+    `\u001b[33m`,
+    `Hosting:`,
+    `\u001b[36m`,
+    `https://emeraldsrv.dev/hosting`
+  );
+  console.log(`    `);
+  console.log(`\u001b[37m`, `SupportBot proudly created by Emerald Services`);
+  console.log(`    `);
+  console.log(`\u001b[31m`, `――――――――――――――――――――――――――――――――――――――――――――`);
+
+  if (panelconfig.TicketPanel) {
+    let chan1 = client.channels.cache.find(
+      (channel) => channel.name === panelconfig.Channel
+    );
+
+    if (!chan1) {
+      console.log(
+        "\u001b[33m",
+        "[WARN] Ticket reaction panel is not setup, You can do so via the configuration file!"
+      );
+      return false;
+    }
+
+    const panelid = JSON.parse(
+      fs.readFileSync("./Data/ticket-panel-id.json", "utf8")
+    );
+
+    chan1.messages.fetch(panelid.TicketPanelID).catch(async (r) => {
+      let embed = new Discord.MessageEmbed()
+        .setTitle(`${panelconfig.PanelTitle}`)
+        .setColor(supportbot.SuccessColour)
+        .setFooter(supportbot.EmbedFooter);
+
+      if (panelconfig.TicketPanel_Description) {
+        embed.setDescription(panelconfig.PanelMessage);
+      }
+
+      if (panelconfig.TicketPanel_Thumbnail) {
+        embed.setThumbnail(panelconfig.PanelThumbnail);
+      }
+
+      if (panelconfig.TicketPanel_Image) {
+        embed.setImage(panelconfig.PanelImage);
+      }
+
+      let button = new Discord.MessageButton()
+        .setLabel(panelconfig.ButtonLabel)
+        .setCustomId("openticket")
+        .setStyle(panelconfig.ButtonColour);
+
+      let row = new Discord.MessageActionRow().addComponents(button);
+
+      await chan1
+        .send({
+          embeds: [embed],
+          components: [row],
+        })
+        .then((r) => {
+          let data = {
+            TicketPanelID: `${r.id}`,
+          };
+          fs.writeFileSync(
+            "./Data/ticket-panel-id.json",
+            JSON.stringify(data),
+            "utf8"
+          );
+        })
+        .catch((e) => {
+          console.log("Raw" + e);
+        });
+    });
+  }
+});

README.md

@@ -1,94 +1,13 @@
-<h1 align="center">SupportBot v3.4</h1>
-<h4 align="center">A Self Hosted discord application</h4>
+![imgur](https://i.imgur.com/TQj40Mt.png)
 
-<p align="center">
-  <a href="https://discord.gg/hmWgxdF">
-    <img src="https://discordapp.com/api/guilds/516345301985132552/widget.png?style=shield" alt="Discord Server">
-  </a>
-  <img src="https://img.shields.io/badge/Made%20with-NodeJS-blue.svg" alt="Made with NodeJS">
-</p>
+## What is SupportBot?
 
-SupportBot is a free & open source discord bot for your server that has the capability to control & manage your servers support.
+SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customisation to match your own brand.
 
-| Version | Supported          | Type               |
-| ------- | ------------------ |--------------------|
-| 1.0.x   | ❌                 | None               |
-| 2.0.x   | ⚠                  | Community          |
-| 3.0.x   | ✅                 | Priority           |
-| 4.0.x   | ❌                 | N/A                |
-| Premium | ❌                 | N/A                |
-
-# Getting Started
-Firstly you will need to download the resource, Once you have downloaded the resource open a new tab in your browser and go to https://discordapp.com/developers/applications/. Create a new application and then open your app and select bot and then create your bot. Copy the bot token and paste it where it says ``"token": "BOT TOKEN HERE",`` in the ``settings.json`` file.
-
-# Invite the bot
-Head back to discord developers portal where your application is and head into the ``OAuth`` tab and select bot and then below select ``Administrator`` then copy the link and paste into your browser and it should as your to invite the bot to a server.
-
-# Configurating SupportBot
-Once you have setup your discord application such as invited the bot and added your bot token to the ``settings.json`` we can begin configurating your bot. Firstly open up the ``settings.json`` file and you will see loads of different things to config. You will see the following below:
-
-```
-"prefix": "!",
-"botname": "SupportBot",
-"colour": "#42f477",
-"footer": "Support Bot, By Emerald",
-
-"BotStatus": "Support Bot",.
-
-"staff": "Staff",
-"support": "Support Team",
-"everyone": "@everyone",
-
-"category": "Tickets",
-"Ticket_Message": "Your support ticket has been opened successfully\nPlease allow us some time to reach out to you.",
-"Ticket_Logs": "ticket-logs",
-
-"Announcement_Title": "SupportBot Announcement",
-"Announcement_Channel": "announcements",
-
-"Welcome_Message": "Welcome to the server!",
-"Welcome_Channel": "welcome",
-
-"Leave_Message": "Thank you for visiting us!",
-"Leave_Channel": "welcome",
-
-"Poll_Channel": "polls",
-"Poll_Title": "📊 Polls",
-"Reaction_Poll_1": "✅",
-"Reaction_Poll_2": "❎",
-
-"Suggestion_Title": "SupportBot Suggestions",
-"Suggestion_Channel": "suggestions",
-"suggestyes": "✅",
-"suggestno": "❎",
-
-"LINK_1_NAME": "Discord",
-"LINK_2_NAME": "Twitter",
-"LINK_3_NAME": "Website",
-
-"LINK_1": "https://dicord.gg/changemeinconfig",
-"LINK_2": "https://twitter.com/changemeinconfig",
-"LINK_3": "https://www.example.com/",
-
-"LINKS_TITLE": "SupportBot Links",
-
-"Ticket_Command": "ticket",
-"Suggest_Command": "suggest",
-"Say_Command": "say",
-"Remove_Command": "remove",
-"Add_Command": "add",
-"Ping_Command": "ping",
-"Close_Command": "close",
-"Forceclose_Command": "forceclose",
-"Rename_Command": "rename",
-"Help_Command": "help",
-"Link_Command": "links",
-"Lockchat_Command": "lock",
-"UnLockchat_Command": "unlock",
-"Poll_Command": "poll"
-```
-
-# Contributors List
-
-# Donators List
+## Quick Links
 
+**|** [Discord](https://emeraldsrv.dev/discord) **|**
+[Hosting](https://emeraldsrv.dev/hosting) **|**
+[Documentation](https://docs.emeraldsrv.dev) **|**
+[Download via Polymart](https://polymart.org/resource/supportbot-1-discord-ticket-bot.518) **|**
+[Download via MC-Market](https://www.mc-market.org/resources/8940/) **|**

Structures/Addons.js

@@ -0,0 +1,25 @@
+// SupportBot | Emerald Services
+// Addon Structure
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+function RunFunction(interaction) {}
+
+class Addon {
+  constructor(options) {
+    this.name = options.name;
+    this.description = options.description;
+    this.permission = options.permission;
+    this.slashCommandOptions = options.slashCommandOptions || [];
+    this.run = options.run;
+  }
+}
+
+module.exports = Addon;

Structures/Client.js

@@ -0,0 +1,125 @@
+// SupportBot | Emerald Services
+// Client Structure
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const Command = require("./Command.js");
+const Event = require("./Event.js");
+const intents = new Discord.Intents(32767);
+
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+class Client extends Discord.Client {
+  constructor() {
+    super({ intents });
+
+    this.commands = new Discord.Collection();
+  }
+
+  start(token) {
+    const commandFiles = fs
+      .readdirSync("./Commands")
+      .filter((file) => file.endsWith(".js"));
+
+    const addonFiles = fs
+      .readdirSync("./Addons")
+      .filter((file) => file.endsWith(".js"));
+
+    const addons = addonFiles.map((file) => require(`../Addons/${file}`));
+
+    const commands = commandFiles.map((file) => require(`../Commands/${file}`));
+
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
+
+    commands.forEach((cmd) => {
+      console.log(`\u001b[31;1m`, `${cmd.name}`, `\u001b[32;1m`, "Loaded");
+      this.commands.set(cmd.name, cmd);
+    });
+
+    addons.forEach((addon) => {
+      console.log(
+        `\u001b[33m`,
+        `[ADDON]`,
+        `\u001b[31;1m`,
+        `${addon.name}`,
+        `\u001b[32;1m`,
+        "Loaded"
+      );
+      this.commands.set(addon.name, addon);
+    });
+
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Commands ▬▬▬▬▬▬▬");
+
+    // Slash Commands
+
+    const slashCommands = commands.map((cmd) => ({
+      name: cmd.name.toLowerCase(),
+      description: cmd.description,
+      permissions: [],
+      options: cmd.slashCommandOptions,
+      defaultPermission: true,
+    }));
+
+    const slashCommands1 = addons.map((addon) => ({
+      name: addon.name.toLowerCase(),
+      description: addon.description,
+      permissions: [],
+      options: addon.slashCommandOptions,
+      defaultPermission: true,
+    }));
+
+    this.removeAllListeners();
+
+    this.on("ready", async () => {
+      const allCommands = slashCommands.concat(slashCommands1);
+      await this.application?.commands.set(allCommands);
+
+      console.log("   ");
+      console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Slash Command ▬▬▬▬▬▬▬"),
+        console.log("   ");
+
+      slashCommands.forEach((cmd) =>
+        console.log(
+          `\u001b[31;1m`,
+          `${cmd.name}`,
+          `\u001b[32;1m`,
+          `| Slash Command Registered`
+        )
+      );
+
+      slashCommands1.forEach((addon) =>
+        console.log(
+          `\u001b[33m`,
+          `[ADDON]`,
+          `\u001b[31;1m`,
+          `${addon.name}`,
+          `\u001b[32;1m`,
+          `| Slash Command Registered`
+        )
+      );
+    });
+
+    console.log("   ");
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
+
+    fs.readdirSync("./Events")
+      .filter((file) => file.endsWith(".js"))
+      .forEach((file) => {
+        const event = require(`../Events/${file}`);
+        console.log(`\u001b[31;1m`, `${event.event}`, `\u001b[32;1m`, "Loaded");
+
+        this.on(event.event, event.run.bind(null, this));
+      });
+
+    console.log(`\u001b[34;1m`, "▬▬▬▬▬▬▬ Events ▬▬▬▬▬▬▬");
+    console.log("   ");
+
+    this.login(token);
+  }
+}
+
+module.exports = Client;

Structures/Command.js

@@ -0,0 +1,25 @@
+// SupportBot | Emerald Services
+// Command Structure
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+function RunFunction(interaction) {}
+
+class Command {
+  constructor(options) {
+    this.name = options.name;
+    this.description = options.description;
+    this.permission = options.permission;
+    this.slashCommandOptions = options.slashCommandOptions || [];
+    this.run = options.run;
+  }
+}
+
+module.exports = Command;

Structures/Event.js

@@ -0,0 +1,22 @@
+// SupportBot | Emerald Services
+// Event Structure
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+function RunFunction(client, ...eventArgs) {}
+
+class Event {
+  constructor(event, runFunction) {
+    this.event = event;
+    this.run = runFunction;
+  }
+}
+
+module.exports = Event;

Structures/TicketID.js

@@ -0,0 +1,92 @@
+// SupportBot | Emerald Services
+// Ticket ID Structure
+
+const fs = require("fs");
+
+const Discord = require("discord.js");
+const Command = require("./Command.js");
+const Client = require("./Client.js");
+const Event = require("./Event.js");
+
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
+
+class TicketNumberID {
+  static pad(guildId) {
+    let n = this.get(guildId) + "";
+    let z = "0";
+    let width = 4;
+    setTimeout(() => {
+      this.set(guildId, this.get(guildId) + 1);
+    }, 50);
+    return n.length >= width ? n : new Array(width - n.length + 1).join(z) + n;
+  }
+
+  static get(guildId) {
+    let ticketnumberID = JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+
+    if (!ticketnumberID[guildId]) {
+      ticketnumberID[guildId] = {
+        id: 0,
+      };
+
+      fs.writeFileSync(
+        "./Data/TicketData.json",
+        JSON.stringify(ticketnumberID, null, 4),
+        (err) => {
+          if (err) console.log(err);
+        }
+      );
+
+      return 0;
+    } else {
+      return ticketnumberID[guildId].id;
+    }
+  }
+
+  static set(guildId, value) {
+    let ticketnumberID = JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+
+    ticketnumberID[guildId] = {
+      id: value,
+    };
+
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(ticketnumberID, null, 4),
+      (err) => {
+        if (err) console.log(err);
+      }
+    );
+
+    return value;
+  }
+
+  static reset(guildId) {
+    let ticketnumberID = JSON.parse(
+      fs.readFileSync("./Data/TicketData.json", "utf8")
+    );
+
+    ticketnumberID[guildId] = {
+      id: 0,
+    };
+
+    fs.writeFileSync(
+      "./Data/TicketData.json",
+      JSON.stringify(ticketnumberID, null, 4),
+      (err) => {
+        if (err) console.log(err);
+      }
+    );
+
+    return 0;
+  }
+}
+
+module.exports = TicketNumberID;

_config.yml

@@ -1 +0,0 @@
-theme: jekyll-theme-cayman

commands/add.js

@@ -1,60 +0,0 @@
-// SupportBot
-// Command: Add User
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-module.exports.run = async (bot, message, args) => {
-    message.delete()
-
-console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Add_Command}`)
-
-let staffGroup = message.guild.roles.find(staffRole => staffRole.name === bot.settings.support)
-
-const rolemissing = new Discord.RichEmbed()
-    .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour) 
-if (!staffGroup) return message.reply({embed: rolemissing});
-
-const donothaverole = new Discord.RichEmbed()
-    .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour) 
-if (!message.member.roles.has(staffGroup.id)) return message.reply({embed: donothaverole});
-
-const outsideticket = new Discord.RichEmbed()
-    .setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-    .setColor(bot.settings.colour) 
-if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-
-let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.get(args[0]));
-
-const cantfinduser = new Discord.RichEmbed()
-    .setDescription(`:x: Hmm! Does that user exist? I cannot find the user.`)
-    .setColor(bot.settings.colour) 
-if(!rUser) return message.channel.send({embed: cantfinduser});
-
-const channel = message.guild.channels.find(channel => channel.name === message.channel.name);
-
-const cantfindchannel = new Discord.RichEmbed()
-    .setDescription(`:x: Hmm! Does that ticket exist? I cannot find the ticket channel.`)
-    .setColor(bot.settings.colour) 
-if(!channel) return message.channel.send({embed: cantfindchannel});
-message.delete().catch(O_o=>{});
-
-message.channel.overwritePermissions(rUser, { READ_MESSAGES: true, SEND_MESSAGES: true });
-
-const useradded = new Discord.RichEmbed()
-    .setColor(bot.settings.colour) 
-    .setDescription(`:white_check_mark: Successfully Added ${rUser} to the ticket.`)
-    .setTimestamp();
-
-message.channel.send({embed: useradded});
-console.log(`\x1b[36m`, `${message.author} has successfully added ${rUser} to ${message.channel}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Add_Command,
-  }

commands/close.js

@@ -1,43 +0,0 @@
-// SupportBot
-// Command: Close Ticket
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    const outsideticket = new Discord.RichEmbed()
-    .setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-    .setColor(bot.settings.colour) 
-if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-const close1 = new Discord.RichEmbed()
-    .setDescription(`Looks like you have come to the end of your support ticket\nPlease confirm that you want to close your ticket by saying ||**confirm**||`)
-    .setFooter("Your request will be avoided in 20 seconds")
-    .setColor(bot.settings.colour)
-message.channel.send({embed: close1}).then(m => {
-    message.channel.awaitMessages(response => response.content === `confirm`, {
-        max: 1,
-        time: 10000,
-        errors: ['time'],
-
-    }).then((collected) => {
-        message.channel.delete();
-
-    }).catch(() => {
-        m.edit('Close ticket request, timedout').then(m2 => {
-        m2.delete();
-    }, 3000);
-
-    });
-});
-
-console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Close_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Close_Command,
-}

commands/forceclose.js

@@ -1,36 +0,0 @@
-// SupportBot
-// Command: Forceclose Ticket
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.support}`)
-
-const rolemissing = new Discord.RichEmbed()
-    .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour)    
-if (!staffGroup) return message.reply({embed: rolemissing});
-    
-const donothaverole = new Discord.RichEmbed()
-    .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour)    
-if (!message.member.roles.has(staffGroup.id)) return message.reply({embed: donothaverole});
-
-const outsideticket = new Discord.RichEmbed()
-    .setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-    .setColor(bot.settings.colour)    
-if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-message.channel.delete();
-
-console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Forceclose_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Forceclose_Command,
-}

commands/help.js

@@ -1,46 +0,0 @@
-// SupportBot
-// Command: Help
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let userCommands = "";
-        userCommands += `**${bot.settings.prefix}${bot.settings.Link_Command}**: Get some important links!\n`;
-        userCommands += `**${bot.settings.prefix}${bot.settings.Ping_Command}**: Check the bots ping. Pong!\n`;
-	    userCommands += `**${bot.settings.prefix}${bot.settings.Ticket_Command} <reason>**: Create a support ticket\n`;
-        userCommands += `**${bot.settings.prefix}${bot.settings.Close_Command}**: Close your support ticket\n`;
-        userCommands += `**${bot.settings.prefix}${bot.settings.Suggest_Command} <suggestion>**: Create a server suggestion\n`;
-	
-    let supportCommands = "";
-	    supportCommands += `**${bot.settings.prefix}${bot.settings.Add_Command} <user>**: Adds a user to a ticket\n`;
-        supportCommands += `**${bot.settings.prefix}${bot.settings.Remove_Command} <user>**: Removes a user from a ticket\n`;
-        supportCommands += `**${bot.settings.prefix}${bot.settings.Forceclose_Command}**: Forceclose a support ticket\n`;
-		supportCommands += `**${bot.settings.prefix}${bot.settings.Rename_Command}**: Rename a support ticket\n`;
-
-        let staffCommands = "";
-        staffCommands += `**${bot.settings.prefix}${bot.settings.Say_Command} <message>**: Create a bot announcement\n`;
-        staffCommands += `**${bot.settings.prefix}${bot.settings.Lockchat_Command}**: Lock the chat channel\n`;
-        staffCommands += `**${bot.settings.prefix}${bot.settings.UnLockchat_Command}**: UnLock the chat channel\n`;
-
-    const embed = new Discord.RichEmbed()
-        .setTitle(bot.settings.botname)
-        .addField(":ticket: Support Commands", userCommands)
-        .addField(":pushpin: Support Commands", supportCommands, true)
-        .addField(":pushpin: Staff Commands", staffCommands, true)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer, message.author.displayAvatarURL);
-
-	message.channel.send(embed)
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Help_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Help_Command,
-}

commands/links.js

@@ -1,30 +0,0 @@
-// SupportBot
-// Command: Help
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let BotLinks = "";
-        BotLinks += `[${bot.settings.LINK_1_NAME}](${bot.settings.LINK_1})\n`;
-        BotLinks += `[${bot.settings.LINK_2_NAME}](${bot.settings.LINK_2})\n`;
-        BotLinks += `[${bot.settings.LINK_3_NAME}](${bot.settings.LINK_3})\n`;
-
-    const links = new Discord.RichEmbed()
-        .setTitle(`${bot.settings.LINKS_TITLE}`)
-        .setDescription(BotLinks)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer)
-    message.channel.send(links)
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Link_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Link_Command,
-}

commands/lockchat.js

@@ -1,38 +0,0 @@
-// SupportBot
-// Command: Lockchat
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = async(bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`)
-    let everyoneRole = message.guild.roles.find(everyone => everyone.name === `${bot.settings.everyone}`)
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!staffGroup) return message.reply(rolemissing).catch(err=>{console.error(err)})
-        
-    const donothaverole = new Discord.RichEmbed()
-        .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!message.member.roles.has(staffGroup.id)) return message.reply(donothaverole)
-    
-    message.channel.overwritePermissions(everyoneRole, { READ_MESSAGES: false, SEND_MESSAGES: false });
-
-    const lockmsg = new Discord.RichEmbed()
-        .setDescription(":white_check_mark: **Chat Locked**")
-        .setColor(bot.settings.colour)
-    message.channel.send(lockmsg)
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Lockchat_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Lockchat_Command,
-}

commands/ping.js

@@ -1,23 +0,0 @@
-// SupportBot
-// Command: Ping
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    const embed = new Discord.RichEmbed()
-        .setDescription(`:ping_pong: **Pong!** \`${bot.ping}ms\` `)
-        .setColor(bot.settings.colour)
-    message.channel.send(embed).catch(console.error);
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Ping_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Ping_Command,
-}

commands/poll.js

@@ -1,46 +0,0 @@
-// SupportBot
-// Command: Poll
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`)
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!staffGroup) return message.reply(rolemissing).catch(err=>{console.error(err)})
-        
-    const donothaverole = new Discord.RichEmbed()
-        .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!message.member.roles.has(staffGroup.id)) return message.reply(donothaverole)
-    
-    const embed = new Discord.RichEmbed()
-        .setTitle(`${bot.settings.Poll_Title}`)
-        .setDescription(args.join(" "))
-        .setTimestamp()
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer, message.author.displayAvatarURL)
-    
-    let ac = message.guild.channels.find(AnnounceChannel => AnnounceChannel.name === `${bot.settings.Poll_Channel}`)
-    if(!ac) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Poll_Channel}**`)
-        
-    ac.send(embed)
-
-    .then(async function(msg) {
-        msg.react(bot.settings.Reaction_Poll_1).then(() => msg.react(bot.settings.Reaction_Poll_2));
-    });
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Poll_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Poll_Command,
-}

commands/remove.js

@@ -1,60 +0,0 @@
-// SupportBot
-// Command: Remove User
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-module.exports.run = async (bot, message, args) => {
-    message.delete()
-
-console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Add_Command}`)
-
-let staffGroup = message.guild.roles.find(staffRole => staffRole.name === bot.settings.support)
-
-const rolemissing = new Discord.RichEmbed()
-    .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour) 
-if (!staffGroup) return message.reply({embed: rolemissing});
-
-const donothaverole = new Discord.RichEmbed()
-    .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.support}**`)
-    .setColor(bot.settings.colour) 
-if (!message.member.roles.has(staffGroup.id)) return message.reply({embed: donothaverole});
-
-const outsideticket = new Discord.RichEmbed()
-    .setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-    .setColor(bot.settings.colour) 
-if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-
-let rUser = message.guild.member(message.mentions.users.first() || message.guild.members.get(args[0]));
-
-const cantfinduser = new Discord.RichEmbed()
-    .setDescription(`:x: Hmm! Does that user exist? I cannot find the user.`)
-    .setColor(bot.settings.colour) 
-if(!rUser) return message.channel.send({embed: cantfinduser});
-
-const channel = message.guild.channels.find(channel => channel.name === message.channel.name);
-
-const cantfindchannel = new Discord.RichEmbed()
-    .setDescription(`:x: Hmm! Does that ticket exist? I cannot find the ticket channel.`)
-    .setColor(bot.settings.colour) 
-if(!channel) return message.channel.send({embed: cantfindchannel});
-message.delete().catch(O_o=>{});
-
-message.channel.overwritePermissions(rUser, { READ_MESSAGES: false, SEND_MESSAGES: false });
-
-const useradded = new Discord.RichEmbed()
-    .setColor(bot.settings.colour) 
-    .setDescription(`:white_check_mark: Successfully remove ${rUser} from the ticket.`)
-    .setTimestamp();
-
-message.channel.send({embed: useradded});
-console.log(`\x1b[36m`, `${message.author} has successfully removed ${rUser} from ${message.channel}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Remove_Command,
-  }

commands/rename.js

@@ -1,49 +0,0 @@
-// SupportBot
-// Command: Close Ticket
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-	let staffGroup = message.guild.roles.find(staffRole => staffRole.name === bot.settings.support)
-
-	const rolemissing = new Discord.RichEmbed()
-		.setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.support}**`)
-		.setColor(bot.settings.colour) 
-	if (!staffGroup) return message.reply({embed: rolemissing});
-
-	const donothaverole = new Discord.RichEmbed()
-		.setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.support}**`)
-		.setColor(bot.settings.colour) 
-	if (!message.member.roles.has(staffGroup.id)) return message.reply({embed: donothaverole});
-	
-    const outsideticket = new Discord.RichEmbed()
-		.setDescription(`:x: Cannot use this command becase you are outside a ticket channel.`)
-		.setColor(bot.settings.colour) 
-	if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send({embed: outsideticket});
-	const renameto = args.join(" ")
-	message.channel.setName(`ticket-${renameto}-${message.author.username}`)
-	
-    // Renamed Ticket Logistic   
-	const logEmbed = new Discord.RichEmbed()
-        .setTitle(":ticket: Ticket Renamed")
-		.setDescription(`<@${message.author.id}> has renamed a ticket to ${renameto}`)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer)
-  
-    let logChannel = message.guild.channels.find(TicketChannel => TicketChannel.name === `${bot.settings.Ticket_Logs}`);
-    if(!logChannel) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Ticket_Logs}**`);
-    
-    logChannel.send({embed: logEmbed})
-	
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Rename_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Rename_Command,
-}

commands/report.js

@@ -1,60 +0,0 @@
-// SupportBot
-// Command: Report
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`);
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour);
-
-    if(!staffGroup) {
-        message.reply(rolemissing).catch(err => {
-          console.error(err);
-        });
-    } else {
-        const donothaverole = new Discord.RichEmbed()
-            .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-            .setColor(bot.settings.colour)
-        if(!message.member.roles.has(staffGroup.id)) {
-            message.reply(donothaverole);
-        } else {
-            if(!args[0]) {
-                message.reply(":x: Sorry! Please specify the user to report.");
-            } else {
-                if(!args[1]) {
-                    message.reply(":x: Sorry! Specify the reason of your report.");
-                } else {
-                  let reportDesc = args.slice(1).join(" ");
-                    const embed = new Discord.RichEmbed()
-                        .setTitle(`${bot.settings.Report_Title}`)
-                        .setThumbnail(message.author.avatarURL)
-                        .addField("Report by:", `<@${message.author.id}>`, false)
-                        .addField("Description:", `${reportDesc}`, false)
-                        .addField("Reported User:", `${args[0]}`, false)
-                        .setTimestamp(new Date())
-                        .setColor(bot.settings.colour)
-                        .setFooter(`${message.author.username}#${message.author.discriminator}`, message.author.displayAvatarURL);
-                    let rc = message.guild.channels.find(ReportChannel => ReportChannel.name === `${bot.settings.Report_Channel}`)
-                    if(!rc) {
-                        message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Report_Channel}**`);
-                    } else {
-                        rc.send(embed);
-                        console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Report_Command}`);
-                    }
-                }
-            }
-        }
-    }
-}
-
-exports.help = {
-    name: bot.settings.Report_Command
-}

commands/say.js

@@ -1,42 +0,0 @@
-// SupportBot
-// Command: Say
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = (bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`)
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!staffGroup) return message.reply(rolemissing).catch(err=>{console.error(err)})
-        
-    const donothaverole = new Discord.RichEmbed()
-        .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!message.member.roles.has(staffGroup.id)) return message.reply(donothaverole)
-    
-    const embed = new Discord.RichEmbed()
-        .setTitle(`${bot.settings.Announcement_Title}`)
-        .setDescription(args.join(" "))
-        .setTimestamp()
-        .setColor(bot.settings.colour)
-.setFooter(`${message.author.username}#${message.author.discriminator}`, message.author.displayAvatarURL)
-    
-    let ac = message.guild.channels.find(AnnounceChannel => AnnounceChannel.name === `${bot.settings.Announcement_Channel}`)
-    if(!ac) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Announcement_Channel}**`)
-        
-    ac.send(embed)
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Say_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Say_Command,
-}

commands/suggest.js

@@ -1,33 +0,0 @@
-// SupportBot
-// Command: Suggest
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = async(bot, message, args) => {
-    message.delete();
-
-    const SuggestionEmbed = new Discord.RichEmbed()
-        .setTitle(`${bot.settings.Suggestion_Title}`)
-        .setDescription(args.join(" "))
-        .setFooter(`Suggestion by ${message.author.username}`, message.author.displayAvatarURL)
-        .setColor(bot.settings.colour)
-
-    let sc = message.guild.channels.find(SuggestionChannel => SuggestionChannel.name === `${bot.settings.Suggestion_Channel}`);
-    if(!sc) return message.channel.send(`:x: Error! Could not find the suggestion channel **${bot.settings.Suggestion_Channel}**`);
-    
-    sc.send(SuggestionEmbed)
-
-    .then(async function(msg) {
-        msg.react(bot.settings.suggestyes).then(() => msg.react(bot.settings.suggestno));
-    });
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Suggest_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.Suggest_Command,
-}

commands/ticket.js

@@ -1,85 +0,0 @@
-// SupportBot
-// Command: Ticket
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = async(bot, message, args) => {
-    message.delete();
-
-    const ID = Math.floor(Math.random() * 10) + 2000;
-    const subject = args.join(" ") || "No Subject.";
-
-    const alreadyopen = new Discord.RichEmbed()
-        .setDescription(`:x: Cannot create a ticket because **ticket-${message.author.username}** already exists.`)
-        .setColor(bot.settings.colour)
-    if (message.guild.channels.find(TicketChannel => TicketChannel.name === 'ticket-' + message.author.username)) return message.channel.send(alreadyopen);
-    message.guild.createChannel(`ticket-${message.author.username}`, 'text').then(TicketChannel => {
-
-    // Roles
-        let staff = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.support}`)
-        let everyone = message.guild.roles.find(everyoneRole => everyoneRole.name === `@everyone`)
-
-    // Permissions
-        TicketChannel.overwritePermissions(everyone, { SEND_MESSAGES: false, READ_MESSAGES: false })
-        TicketChannel.overwritePermissions(staff, { SEND_MESSAGES: true, READ_MESSAGES: true })
-        TicketChannel.overwritePermissions(message.author, { SEND_MESSAGES: true, READ_MESSAGES: true })
-        TicketChannel.overwritePermissions(bot.user, { SEND_MESSAGES: true, READ_MESSAGES: true })
-
-    // Category
-    let category = message.guild.channels.find(c => c.name === bot.settings.category);
-        if (category) {
-            TicketChannel.setParent(category.id);
-        } else {
-            if (message.guild.channels.get(bot.settings.category)) {
-                TicketChannel.setParent(message.guild.channels.get(bot.settings.category).id);
-            }
-        }
-        
-    const ticketopened = new Discord.RichEmbed()
-        .setDescription(`:white_check_mark: <@${message.author.id}> You ticket has been created <#${TicketChannel.id}>`)
-        .setColor(bot.settings.colour)
-    message.channel.send({embed: ticketopened});
-
-    // Ticket Message - ( Able to edit this message via the settings.json file )
-    const ticketMessage = `Hi! <@${message.author.id}>\n${bot.settings.Ticket_Message}`;
-
-    const TicketMessage = new Discord.RichEmbed()
-        .setDescription(ticketMessage)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer)
-    TicketChannel.send({embed: TicketMessage});
-
-    if (subject != 'No Subject.') {
-        TicketChannel.setTopic(subject);
-    }
-	
-    // Ticket Logging
-    const logEmbed = new Discord.RichEmbed()
-        .setTitle(":ticket: Logistics of your Ticket")
-        .addField("Ticket ID", ID, true)
-        .addField("User", `<@${message.author.id}>`, true)
-        .addField("Channel", `ticket#${ID}`, true)
-        .setColor(bot.settings.colour)
-        .setFooter(bot.settings.footer)
-
-    if (subject != 'No Subject.') {
-        logEmbed.addField('Subject', subject, true);
-    }
-  
-    let logChannel = message.guild.channels.find(TicketChannel => TicketChannel.name === `${bot.settings.Ticket_Logs}`);
-    if(!logChannel) return message.channel.send(`:x: Error! Could not find the logs channel **${bot.settings.Ticket_Logs}**`);
-    
-    logChannel.send({embed: logEmbed})
-
-    }).catch(err=>{console.error(err)});
-    
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.Ticket_Command}`)
-	
-}
-
-exports.help = {
-    name: bot.settings.Ticket_Command,
-}

commands/unlock.js

@@ -1,38 +0,0 @@
-// SupportBot
-// Command: Lockchat
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = async(bot, message, args) => {
-    message.delete();
-
-    let staffGroup = message.guild.roles.find(staffRole => staffRole.name === `${bot.settings.staff}`)
-    let everyoneRole = message.guild.roles.find(everyone => everyone.name === `${bot.settings.everyone}`)
-
-    const rolemissing = new Discord.RichEmbed()
-        .setDescription(`:x: Looks like this server doesn't have the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!staffGroup) return message.reply(rolemissing).catch(err=>{console.error(err)})
-        
-    const donothaverole = new Discord.RichEmbed()
-        .setDescription(`:x: Sorry! You cannot use this command with the role **${bot.settings.staff}**`)
-        .setColor(bot.settings.colour)
-    if (!message.member.roles.has(staffGroup.id)) return message.reply(donothaverole)
-    
-    message.channel.overwritePermissions(everyoneRole, { READ_MESSAGES: true, SEND_MESSAGES: true });
-
-    const lockmsg = new Discord.RichEmbed()
-        .setDescription(":white_check_mark: **Chat Un-Locked**")
-        .setColor(bot.settings.colour)
-    message.channel.send(lockmsg)
-
-    console.log(`\x1b[36m`, `${message.author} has executed ${bot.settings.prefix}${bot.settings.UnLockchat_Command}`)
-
-}
-
-exports.help = {
-    name: bot.settings.UnLockchat_Command,
-}

index.js

@@ -1,102 +1,24 @@
-// Resource: SupportBot
-// Developed by Emerald
-// Version: 3.4
+//      ___                            _    ___        _
+//    / __> _ _  ___  ___  ___  _ _ _| |_ | . > ___ _| |_
+//     \__ \| | || . \| . \/ . \| '_> | |  | . \/ . \ | |
+//     <___/`___||  _/|  _/\___/|_|   |_|  |___/\___/ |_|
+//                |_|  |_|
+//
+//           SupportBot created by Emerald Services
+//           Installed with MIT License
+//
+//           Discord Support: https://emeraldsrv.dev/discord
+//           Community Resources: https://emeraldsrv.dev/resources
+
+const fs = require("fs");
 
 const Discord = require("discord.js");
-const fs = require("fs");
-const bot = new Discord.Client();
+const yaml = require("js-yaml");
+const supportbot = yaml.load(
+  fs.readFileSync("./Configs/supportbot.yml", "utf8")
+);
 
-bot.commands = new Discord.Collection();
-bot.settings = require("./settings.json");
+const Client = require("./Structures/Client.js");
+const client = new Client({});
 
-fs.readdir("./commands/", (err, files) => {
-    if(err) console.log(err);
-  
-    let jsfile = files.filter(f => f.split(".").pop() === "js")
-    if(jsfile.length <= 0) return console.log(`${bot.settings.botname} No commands found. Try to Re-download the resource`);
-  
-    jsfile.forEach((f, i) =>{
-      let props = require(`./commands/${f}`);
-      console.log(`[${bot.settings.botname}] > Command Loaded > ${f}`);
-      bot.commands.set(props.help.name, props);
-    });
-  
-  });
-
-bot.addons = new Discord.Collection();  
-
-fs.readdir("./sb-addons/", (err, files) => {
-    if(err) console.log(err);
-  
-    let jsfile = files.filter(f => f.split(".").pop() === "js")
-    if(jsfile.length <= 0) return console.log(`${bot.settings.botname} No addons detected nor default! Either download addons from https://itzemerald.tk/`);
-  
-    jsfile.forEach((f, i) =>{
-      let props = require(`./sb-addons/${f}`);
-      console.log(`[${bot.settings.botname}] > Addons Loaded > ${f}`);
-      bot.addons.set(props.help.name, props);
-    });
-  
-  });
-
-bot.on("ready", async () => {
-  bot.user.setActivity(bot.settings.BotStatus, {type:"PLAYING"});
-    console.log(`\x1b[36m`, `=== [SupportBot] ===\n\nSupportBot - Created by Emerald Services\nInvite ${bot.user.username} to your server\nhttps://discordapp.com/api/oauth2/authorize?client_id=${bot.user.username}&permissions=8&scope=bot\n\n=== [SupportBot] ===`)
-});
-
-bot.on("message", async message => {
-  if(message.author.bot) return;
-  if(message.channel.type === "dm") return;
-  if (message.content.indexOf(bot.settings.prefix) !== 0) return;
-
-  let messageArray = message.content.split(" ");
-  const args = message.content.slice(bot.settings.prefix.length).trim().split(/ +/g);
-  const command = args.shift().toLowerCase();
-
-  const cmd = bot.commands.get(command);
-  if(!cmd) return;
-  cmd.run(bot, message, args);
-});
-
-bot.on("message", async message => {
-if(message.author.bot) return;
-if(message.channel.type === "dm") return;
-if (message.content.indexOf(bot.settings.prefix) !== 0) return;
-
-let messageArray = message.content.split(" ");
-const args = message.content.slice(bot.settings.prefix.length).trim().split(/ +/g);
-const addon = args.shift().toLowerCase();
-
-const cmd = bot.addons.get(addon);
-if(!cmd) return;
-cmd.run(bot, message, args);
-});
-
-// [SupportBot] Welcome Message
-
-bot.on("guildMemberAdd", (member) => {
-  let channel = member.guild.channels.find(channel => channel.name === `${bot.settings.Welcome_Channel}`)
-
-  const WelcomeMsg= new Discord.RichEmbed()
-  .setColor(bot.settings.colour)
-  .setThumbnail(member.user.avatarURL)
-  .setDescription(`:wave: ${member.user.username}\n${bot.settings.Welcome_Message}`)
-
-  channel.send(WelcomeMsg);
-});
-
-// [SupportBot] Leave Message
-
-bot.on("guildMemberRemove", (member) => {
-  let channel = member.guild.channels.find(channel => channel.name === `${bot.settings.Leave_Channel}`)
-
-  const LeaveMsg= new Discord.RichEmbed()
-  .setColor(bot.settings.colour)
-  .setThumbnail(member.user.avatarURL)
-  .setDescription(`:wave: ${member.user.username}\n${bot.settings.Leave_Message}`)
-
-  channel.send(LeaveMsg);
-
-});
-
-bot.login(bot.settings.token);
+client.start(supportbot.Token);

package-lock.json

@@ -0,0 +1,526 @@
+{
+  "name": "supportbot",
+  "version": "7.3.0",
+  "lockfileVersion": 2,
+  "requires": true,
+  "packages": {
+    "": {
+      "name": "supportbot",
+      "version": "7.3.0",
+      "license": "MIT",
+      "dependencies": {
+        "discord.js": "^13.2.0",
+        "js-yaml": "^4.1.0"
+      }
+    },
+    "node_modules/@discordjs/builders": {
+      "version": "0.6.0",
+      "resolved": "https://registry.npmjs.org/@discordjs/builders/-/builders-0.6.0.tgz",
+      "integrity": "sha512-mH3Gx61LKk2CD05laCI9K5wp+a3NyASHDUGx83DGJFkqJlRlSV5WMJNY6RS37A5SjqDtGMF4wVR9jzFaqShe6Q==",
+      "dependencies": {
+        "@sindresorhus/is": "^4.0.1",
+        "discord-api-types": "^0.22.0",
+        "ow": "^0.27.0",
+        "ts-mixer": "^6.0.0",
+        "tslib": "^2.3.1"
+      },
+      "engines": {
+        "node": ">=14.0.0",
+        "npm": ">=7.0.0"
+      }
+    },
+    "node_modules/@discordjs/builders/node_modules/discord-api-types": {
+      "version": "0.22.0",
+      "resolved": "https://registry.npmjs.org/discord-api-types/-/discord-api-types-0.22.0.tgz",
+      "integrity": "sha512-l8yD/2zRbZItUQpy7ZxBJwaLX/Bs2TGaCthRppk8Sw24LOIWg12t9JEreezPoYD0SQcC2htNNo27kYEpYW/Srg==",
+      "engines": {
+        "node": ">=12"
+      }
+    },
+    "node_modules/@discordjs/collection": {
+      "version": "0.2.1",
+      "resolved": "https://registry.npmjs.org/@discordjs/collection/-/collection-0.2.1.tgz",
+      "integrity": "sha512-vhxqzzM8gkomw0TYRF3tgx7SwElzUlXT/Aa41O7mOcyN6wIJfj5JmDWaO5XGKsGSsNx7F3i5oIlrucCCWV1Nog==",
+      "engines": {
+        "node": ">=14.0.0"
+      }
+    },
+    "node_modules/@discordjs/form-data": {
+      "version": "3.0.1",
+      "resolved": "https://registry.npmjs.org/@discordjs/form-data/-/form-data-3.0.1.tgz",
+      "integrity": "sha512-ZfFsbgEXW71Rw/6EtBdrP5VxBJy4dthyC0tpQKGKmYFImlmmrykO14Za+BiIVduwjte0jXEBlhSKf0MWbFp9Eg==",
+      "dependencies": {
+        "asynckit": "^0.4.0",
+        "combined-stream": "^1.0.8",
+        "mime-types": "^2.1.12"
+      },
+      "engines": {
+        "node": ">= 6"
+      }
+    },
+    "node_modules/@sapphire/async-queue": {
+      "version": "1.1.7",
+      "resolved": "https://registry.npmjs.org/@sapphire/async-queue/-/async-queue-1.1.7.tgz",
+      "integrity": "sha512-EBRERa9NqK/EV6DIPBVtjjdHBsu/DSdMuYAydmoIyIPONzp0UAxf2G6JGJ52WkiONtPRx6KNuqB5Q8dm14fwyw==",
+      "engines": {
+        "node": ">=v14.0.0",
+        "npm": ">=7.0.0"
+      }
+    },
+    "node_modules/@sindresorhus/is": {
+      "version": "4.2.0",
+      "resolved": "https://registry.npmjs.org/@sindresorhus/is/-/is-4.2.0.tgz",
+      "integrity": "sha512-VkE3KLBmJwcCaVARtQpfuKcKv8gcBmUubrfHGF84dXuuW6jgsRYxPtzcIhPyK9WAPpRt2/xY6zkD9MnRaJzSyw==",
+      "engines": {
+        "node": ">=10"
+      },
+      "funding": {
+        "url": "https://github.com/sindresorhus/is?sponsor=1"
+      }
+    },
+    "node_modules/@types/node": {
+      "version": "16.11.4",
+      "resolved": "https://registry.npmjs.org/@types/node/-/node-16.11.4.tgz",
+      "integrity": "sha512-TMgXmy0v2xWyuCSCJM6NCna2snndD8yvQF67J29ipdzMcsPa9u+o0tjF5+EQNdhcuZplYuouYqpc4zcd5I6amQ=="
+    },
+    "node_modules/@types/ws": {
+      "version": "8.2.0",
+      "resolved": "https://registry.npmjs.org/@types/ws/-/ws-8.2.0.tgz",
+      "integrity": "sha512-cyeefcUCgJlEk+hk2h3N+MqKKsPViQgF5boi9TTHSK+PoR9KWBb/C5ccPcDyAqgsbAYHTwulch725DV84+pSpg==",
+      "dependencies": {
+        "@types/node": "*"
+      }
+    },
+    "node_modules/argparse": {
+      "version": "2.0.1",
+      "resolved": "https://registry.npmjs.org/argparse/-/argparse-2.0.1.tgz",
+      "integrity": "sha512-8+9WqebbFzpX9OR+Wa6O29asIogeRMzcGtAINdpMHHyAg10f05aSFVBbcEqGf/PXw1EjAZ+q2/bEBg3DvurK3Q=="
+    },
+    "node_modules/asynckit": {
+      "version": "0.4.0",
+      "resolved": "https://registry.npmjs.org/asynckit/-/asynckit-0.4.0.tgz",
+      "integrity": "sha1-x57Zf380y48robyXkLzDZkdLS3k="
+    },
+    "node_modules/callsites": {
+      "version": "3.1.0",
+      "resolved": "https://registry.npmjs.org/callsites/-/callsites-3.1.0.tgz",
+      "integrity": "sha512-P8BjAsXvZS+VIDUI11hHCQEv74YT67YUi5JJFNWIqL235sBmjX4+qx9Muvls5ivyNENctx46xQLQ3aTuE7ssaQ==",
+      "engines": {
+        "node": ">=6"
+      }
+    },
+    "node_modules/combined-stream": {
+      "version": "1.0.8",
+      "resolved": "https://registry.npmjs.org/combined-stream/-/combined-stream-1.0.8.tgz",
+      "integrity": "sha512-FQN4MRfuJeHf7cBbBMJFXhKSDq+2kAArBlmRBvcvFE5BB1HZKXtSFASDhdlz9zOYwxh8lDdnvmMOe/+5cdoEdg==",
+      "dependencies": {
+        "delayed-stream": "~1.0.0"
+      },
+      "engines": {
+        "node": ">= 0.8"
+      }
+    },
+    "node_modules/delayed-stream": {
+      "version": "1.0.0",
+      "resolved": "https://registry.npmjs.org/delayed-stream/-/delayed-stream-1.0.0.tgz",
+      "integrity": "sha1-3zrhmayt+31ECqrgsp4icrJOxhk=",
+      "engines": {
+        "node": ">=0.4.0"
+      }
+    },
+    "node_modules/discord-api-types": {
+      "version": "0.23.1",
+      "resolved": "https://registry.npmjs.org/discord-api-types/-/discord-api-types-0.23.1.tgz",
+      "integrity": "sha512-igWmn+45mzXRWNEPU25I/pr8MwxHb767wAr51oy3VRLRcTlp5ADBbrBR0lq3SA1Rfw3MtM4TQu1xo3kxscfVdQ==",
+      "engines": {
+        "node": ">=12"
+      }
+    },
+    "node_modules/discord.js": {
+      "version": "13.2.0",
+      "resolved": "https://registry.npmjs.org/discord.js/-/discord.js-13.2.0.tgz",
+      "integrity": "sha512-nyxUvL8wuQG38zx13wUMkpcA8koFszyiXdkSLwwM9opKW2LC2H5gD0cTZxImeJ6GtEnKPWT8xBiE8lLBmbNIhw==",
+      "dependencies": {
+        "@discordjs/builders": "^0.6.0",
+        "@discordjs/collection": "^0.2.1",
+        "@discordjs/form-data": "^3.0.1",
+        "@sapphire/async-queue": "^1.1.5",
+        "@types/ws": "^8.2.0",
+        "discord-api-types": "^0.23.1",
+        "node-fetch": "^2.6.1",
+        "ws": "^8.2.3"
+      },
+      "engines": {
+        "node": ">=16.6.0",
+        "npm": ">=7.0.0"
+      }
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+}

package.json

@@ -1,18 +1,23 @@
 {
   "name": "supportbot",
-  "version": "3.4",
-  "description": "SupportBot",
+  "version": "7.3.0",
+  "description": "SupportBot is an open-sourced support system for discord. It's completely free to use with high amounts of customization to match your own brand.",
   "main": "index.js",
-  "dependencies": {
-    "discord.js": "^11.4.2"
-  },
-  "devDependencies": {},
   "scripts": {
-    "test": "!help"
+    "start": "npm i && node index.js"
+  },
+  "repository": {
+    "type": "git",
+    "url": "git+https://github.com/Emerald-Services/SupportBot.git"
   },
-  "keywords": [
-    "SupportBot"
-  ],
   "author": "Emerald Services",
-  "homepage": "https://discord.gg/hmWgxdF"
+  "license": "MIT",
+  "bugs": {
+    "url": "https://github.com/Emerald-Services/SupportBot/issues"
+  },
+  "homepage": "https://github.com/Emerald-Services/SupportBot#readme",
+  "dependencies": {
+    "discord.js": "^13.2.0",
+    "js-yaml": "^4.1.0"
+  }
 }

sb-addons/default-addon.js

@@ -1,18 +0,0 @@
-// SupportBot Addons
-// Default Addon
-
-const Discord = require("discord.js");
-const bot = new Discord.Client()
-
-bot.settings = require("../settings.json");
-
-exports.run = async(bot, message, args) => {
-    message.delete();
-    
-    message.channel.send(":white_check_mark: **SupportBot Addon**\nThis addon is here by default.\nWe are currently working on some super amazing addons for SupportBot\nHowever, If you would like to start creating your own support bot addon\ncontact us at EmeraldServices.\n")
-
-}
-
-exports.help = {
-    name: 'addon',
-}

settings.json

@@ -1,69 +0,0 @@
-{
-
-"SupportBot": "v3.4 / Download addons @ https://itzemerald.tk/",
-
-"token": "TOKEN",
-"prefix": "!",
-"botname": "SupportBot",
-"colour": "#42f477",
-"footer": "Support Bot, By Emerald",
-
-"BotStatus": "Support Bot",
-
-"staff": "Staff",
-"support": "Support",
-"everyone": "@everyone",
-
-"category": "Tickets",
-"Ticket_Message": "Your support ticket has been opened successfully\nPlease allow us some time to reach out to you.",
-"Ticket_Logs": "ticket-logs",
-
-"Announcement_Title": "SupportBot Announcement",
-"Announcement_Channel": "announcements",
-
-"Welcome_Message": "Welcome to the server!",
-"Welcome_Channel": "welcome",
-
-"Leave_Message": "Thank you for visiting us!",
-"Leave_Channel": "welcome",
-
-"Poll_Channel": "polls",
-"Poll_Title": "📊 Polls",
-"Reaction_Poll_1": "✅",
-"Reaction_Poll_2": "❎",
-
-"Suggestion_Title": "SupportBot Suggestions",
-"Suggestion_Channel": "suggestions",
-"suggestyes": "✅",
-"suggestno": "❎",
-
-"Report_Channel": "reports",
-"Report_Title": "SupportBot Report",
-
-"LINK_1_NAME": "Discord",
-"LINK_2_NAME": "Twitter",
-"LINK_3_NAME": "Website",
-
-"LINK_1": "https://dicord.gg/changemeinconfig",
-"LINK_2": "https://twitter.com/changemeinconfig",
-"LINK_3": "https://www.example.com/",
-
-"LINKS_TITLE": "SupportBot Links",
-
-"Ticket_Command": "ticket",
-"Suggest_Command": "suggest",
-"Say_Command": "say",
-"Remove_Command": "remove",
-"Add_Command": "add",
-"Ping_Command": "ping",
-"Close_Command": "close",
-"Forceclose_Command": "forceclose",
-"Rename_Command": "rename",
-"Help_Command": "help",
-"Link_Command": "links",
-"Lockchat_Command": "lock",
-"UnLockchat_Command": "unlock",
-"Poll_Command": "poll",
-"Report_Command": "report"
-
-}